Ability to travel Remote Jobs

444 Results

6d

Hands Across the Sea, Inc.- Executive Director

Full Time ● Master’s Degree ● Ability to travel ● 5 years of experience ● c++

Noetic Search is hiring a Remote Hands Across the Sea, Inc.- Executive Director

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6d

Senior Customer Experience Consultant

QualtricsUnited States (Remote)
Ability to travel ● 5 years of experience ● Design ● c++

Qualtrics is hiring a Remote Senior Customer Experience Consultant

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

 

Senior Customer Experience Consultant

Why We Have This Role

This role is pivotal in delivering program consulting services to existing Qualtrics customers, spanning various industries, to shape world-class CX programs. You'll interface directly with client stakeholders, understanding their business needs, and guiding them through the development and enhancement of their Customer Experience Programs. By collaborating with other Qualtrics teams, you'll expand Qualtrics' footprint within client accounts, contributing to our growth and impact.

 

How You’ll Find Success

  • Consultative Approach: Ability to provide post-sale consulting and advisory support, translating customer needs into actionable recommendations and supporting plans.
  • Industry Expertise: Strong understanding of CX program design and execution, with at least 5 years of experience in CXM across major industry verticals.
  • Strategic Thinking: Capability to understand industry trends, shape forward-thinking solutions, and drive impactful outcomes for clients.
  • Effective Communication: Clear and concise communication skills to influence stakeholders and drive consensus decisions.
  • Project Management: Proficiency in defining and managing tasks, ensuring timely delivery, and mitigating risks for advisory deliverables
  • Adaptability: Willingness to travel up to 25% and collaborate with diverse teams and clients across different locations.

 

How You’ll Grow

  • Professional Development: Opportunity to further develop expertise in CX design, delivery, and consulting through hands-on experience and learning opportunities.
  • Leadership Skills: Chance to play a role in evolving and enhancing CX programs, honing leadership and problem-solving abilities.
  • Industry Recognition: Possibility to contribute to thought leadership content, academic articles, and conference presentations, enhancing visibility and recognition in the CXM domain.

 

Things You’ll Do

  • Consulting Services: Provide post-sale consulting support focused on delivering client office hours and expert coaching sessions across a wide array of CX topics, like: program governance, establishing a center of excellence, survey design best practices/survey reviews, digital CX program design best practices, creating role-based dashboards that drive action, building systems of action/closing the loop, CX metric target setting, enabling customer-centric cultures, demonstrating ROI of CX, etc.
  • Stakeholder Engagement: Foster collaborative relationships with key stakeholders to ensure the ongoing success and impact of CX programs.
  • Project Management: Define and manage project tasks, budgets, and risks, while maintaining effective, proactive communication with all stakeholders.
  • Operational Optimization: Scale and optimize CX advisory services delivery by developing operational standards, processes, and templates.
  • Thought Leadership: Contribute to the design of new platform features, develop thought leadership content, and participate in conferences or webinars.

 

What We’re Looking For On Your Resume

  • CX Expertise: 5-8 years of CX program design and delivery experience across major industry verticals.
  • Educational Background: Bachelors Degree required. Advanced degree in a research or business-centric field preferred.
  • Methodological Knowledge: Strong understanding of CX program design best practices and ability to demonstrate pragmatic strategies and tactics to drive CX program adoption, enhancement, and activation within organizations.
  • Communication Skills: Exceptional writing and presentation skills, with the ability to influence stakeholders, at multiple organizational levels, effectively.
  • Experience:NLP/Text Analytics, AI-led Design Principles, XM for Contact Centers and Frontlines 
  • Certifications: CCXP/CXPA certification or other CX-related certifications desired.

 

What You Should Know About This Team

  • Collaborative Culture: We foster a collaborative environment where team members work together to drive impactful outcomes for our clients.
  • Industry Impact: Joining our team means engaging with some of the world's most recognizable brands and contributing to their CX program success and organizational impact.
  • Growth Opportunities: You'll have ample opportunities for professional growth and development, with support for further education, certifications, and industry recognition.
  • Travel Flexibility: Willingness and ability to travel up to 25% as needed.

 

Our Team’s Favorite Perks and Benefits

  • Medical, Dental, and Vision coverages as well as generous 401(k) match
  • Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • $1800 Experience bonus to be used for an “Experience” of your choosing
  • 6 weeks parental leave for all parents, with an additional 6-8 weeks for birthing parents. Parents can also take advantage of our 4 week part-time transition period back to work.
  • Other parental benefits include fertility coverage of two cycles of fertility assistance, adoption assistance, cloud village daycare within walking distance of Provo office, Milk Stork for shipping breast milk home when you are traveling

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
 
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
 
​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
 
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
 
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

For full-time positions,this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Remote Annual Pay Transparency Range
$106,000—$200,000 USD

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7d

Sales Engineer - Aluminum Division - Chicago Region

PyrotekEvansville, IN, Remote
Sales ● Ability to travel

Pyrotek is hiring a Remote Sales Engineer - Aluminum Division - Chicago Region

Job Description

As part of the US Aluminum Sales team the Sales Engineer, is responsible for remotely managing and growing Pyrotek’s sales of technical products and solutions to our core aluminum customers (WI, IA, MI, OH and portions of IN). You will work closely with our world class technical sales team to develop and build long term mutually beneficial relationships with Pyrotek’s customer base.

The ideal candidate will reside in the Indianapolis or Chicago area in order to be within commutable distance to the subscribed territory.

Day to Day Responsibilities

  • Support sales and margins in a positive way.
  • Stay on top of sales forecasts and budgeting to keep things on track.
  • Positively support the launch of new products and services.
  • Manage inventory (including raw materials) and make sure stocking agreements are on point.
  • Collect and track customer feedback, insights, and activity regularly.
  • Create accurate financial, business, and strategy reports for the management team.
  • Always be on the lookout for ways to boost revenue, increase profits, and make the most of company resources.
  • Compile presentations to share business results.
  • Provide ongoing technical support to customers.
  • Accurate and timely trip reports, while keeping internal communication smooth through CRM.

Qualifications

Education/Experience

  • Bachelor’s degree in engineering, business or other related technical discipline or equivalent combination of education and life experiences.
  • 5+ years of related work/sales experience in a technical or process related industry, preferably within the aluminum or foundry industries.
  • Demonstrated success/aptitude in industrial business to business sales is a must.
  • Experience utilizing a CRM tool and/or other reporting functions to document client contact and supporting client operations.
  • The ideal candidate will live within the sales territory (Indianapolis / Chicago)

Knowledge/Skills/Abilities

  • Customer Service.A real passion for delivering top-notch customer service and helping grow the business. You know how to handle tough or emotional situations with customers, respond quickly to their needs, and always ask for feedback to improve. You follow through on commitments and work hard to make sure customers are satisfied.
  • Mechanical and Business Sales Acumen.  You’ve got a knack for building relationships and selling technical solutions in an industrial environment. You understand how business decisions impact the bottom line, and you’re always thinking about profitability. You know the market, keep an eye on the competition, and can adapt your strategy to changing circumstances. You set ambitious goals and go after them with determination, always measuring yourself against high standards.
  • Core Business Skills. You know how to handle sensitive information with discretion and make good decisions on your own. You can work independently, figure things out when needed, and manage your time and priorities like a pro. You’re detail-oriented, focused on getting things done right, and able to create clear reports and correspondence. You stick to budgets, find ways to save costs, and help drive profits and revenue. You align your work with the company’s goals and are aware of its strengths and challenges.
  • Computer/Applications Skills. You’re comfortable using various software applications and systems. You’ve got solid experience with Microsoft Office and are familiar with ERP and CRM systems.
  • Communication Skills.You know how to communicate clearly and persuasively, whether it’s in person or on the phone, even in tough situations. You listen well, ask for clarification when needed, and respond to questions thoughtfully. You can write clearly, concisely, and with attention to detail, ensuring your messages come across the right way.
  • Core People Skills.You enjoy working with a diverse range of people, both internally and externally, and can collaborate easily across all levels. You’re genuine, with strong ethical standards, and you bring honesty and integrity to everything you do. You have the common sense to handle a variety of situations with ease.
  • Professional Investment. You’re committed to growing and developing professionally and always looking for ways to improve your skills.
  • Travel. Ability to travel domestically as needed to customer facilities and occasionally overnight.

Physical/Sensory Requirements
The following physical activities described here are representative of those required by a team member to perform the essential functions of this position. Reasonable accommodation, if feasible, will be made to enable individuals with disabilities to perform the functions of position.

Must be able to sit for long periods-of-time, bend and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English by telephone, in person and in writing. Effectively use a personal computer, office equipment and telephone.

Working Environment
This position has the flexibility to work remotely. The territory geography is Wisconsin, Iowa, Michigan, Ohio and Indiana so ideally would live within Indianapolis, IN or Chicago, IL location to help minimize travel.Personal Protective Equipment (PPE) is required within Pyrotek and customer manufacturing environments. Team Member is regularly exposed to noise, heat, and cold environmental conditions when in the manufacturing environment.

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7d

Associate Technical Services Engineer

Full Time ● Ability to travel ● remote-first ● sql ● Design ● c++ ● frontend

George Jon, Inc. is hiring a Remote Associate Technical Services Engineer

Associate Technical Services Engineer - George Jon, Inc. - Career Page

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7d

Entry-Level Engineer - Rail Public Projects

OlssonOmaha, NE, Remote
Ability to travel

Olsson is hiring a Remote Entry-Level Engineer - Rail Public Projects

Job Description

If you're an emerging professional with interest in the rail industry or you've gained valuable insights through internships, projects, or coursework related to railroads or rail-focused consulting, we encourage you to apply!

As an Entry-Level Engineer, you will assist with the coordination of public projects on behalf of our railroad clients which includes project management services, coordination with various government agency project sponsors, progressing project assignments from cradle-to-grave, and providing timely reporting and communication to our rail clients and agencies.

Qualifications

You are passionate about:

  • Working collaboratively with others
  • Providing industry leading client service
  • Having ownership in the work you do
  • Using your talents to positively affect communities

You bring to the team:

  • Excellent written and verbal communication skills
  • Ability to contribute and work well on a team
  • Bachelor’s degree in Civil Engineering
  • 0-4 years traffic or transportation engineering experience
  • Proficiency in AutoCAD (or similar software)
  • Interest in improving public safety and rail operations
  • Ability to handle the coordination of project management tasks
  • The ability to work in a constant state of alertness and safe manner
  • The ability to travel to project locations is required

 

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7d

Regional Sales Manager - Petrochem and Commercial Marine (PA, CA, or TX)

AlpineHouston, TX, Remote
Sales ● Ability to travel

Alpine is hiring a Remote Regional Sales Manager - Petrochem and Commercial Marine (PA, CA, or TX)

Job Description

Our Sales team plays a pivotal role in our business growth initiatives and is essential to delivering outstanding customer outcomes. As a Regional Sales Manager, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity to drive growth in a wide variety of markets with a high level of autonomy! 

ITW’S BUSINESS MODEL & CULTURE: 

  • We have an environment shaped by our decentralized, entrepreneurial culture that brings our exciting ideas to life.  Our people thrive in our “flexibility within the framework” approach. 
  • We are committed to providing you with growth and development opportunities that maximize your unique potential. 
  • Our culture empowers you to think and act like a business owner – we want your entrepreneurial spirit to thrive! 
  • Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential. 
  • We live by our Core Values: 
    • We focus on the essential core of each business opportunity, fostering simplicityin how we think and execute.  
    • We gain strength through trial and error and work as a team through jointly sharing risk. 
    • We treat our customers and suppliers with integrityand transparency, and constantly strive to do the right thing. 
    • We deeply respectdiversity at every level of the company and consequently promote an open environment where innovations can emerge from our various backgrounds and experiences. 
    • We trustour team members and are confident that they each work to the highest professional standards and in the company’s best interests. 

YOU MIGHT LIKE THIS JOB IF YOU… 

  • Are an entrepreneur – you enjoy taking ownership of your surroundings and constantly seek to find ways to improve. 
  • Are a self-starter with an interest in engaging customers on a face-to-face basis. 
  • Possess a ‘hunter’ mentality with regard to finding and developing new sales opportunities. 
  • Are excited about working with a differentiated product and customer mix and are passionate about the customer experience. 

PRIMARY RESPONSIBILITIES: 

  • Develop and implement robust plans to achieve significant growth for the Petro-Chem and Commercial Marine Segments within region.   
  • Tactical and operational planning with Segment Manager to determine primary objectives within region.  
  • Provide technical support to our end users via detailed plant or construction site auditing and training that reinforces our value proposition for the customer base. 
  • Develop and support a robust channel network that includes Distribution as well as Direct Service. 
  • Identify market needs, trends, and opportunities within assigned territory.   
  • Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of SalesForce.com CRM. 
  • Effectively manage allotted budget and resources.  
  • Develop a high competency in the understanding and utilization of the ITW Toolbox concepts, most notably the 80/20 Front to Back strategy. 
  • Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote customer service orientation.   
  • Identify and resolve customer pain points and offer solutions. 
  • Perform market/channel projects as required by the overall business strategy. 
  • Promote, support and adhere to all safety and quality related policies and procedures. 
  • Other duties as assigned. 
  • Promote, support, and adhere to all safety and quality related policies and procedures. 

Qualifications

  • Bachelor’s degree in Business, Engineering or a science-related discipline. 
  • 5+ years of sales experience in the Oil and Gas or Petro-Chemical Production market required.  
  • 5-10 years of sales experience within Industrial Markets.   
  • Demonstrated competency for developing and maintaining relationships with Distributors; End-Users; Equipment OEM’s, Industrial Contractors; Engineering, Procurement and Construction firms (EPC’s), etc. when required. 
  • Familiarity with Sales Processes and CRM - specifically Sales Force. 
  • Proficiency in MS Office Suite. 
  • Must have a Valid Driver’s License and the ability to travel 50%+ 
  • Technical proficiency in polymer resin systems strongly preferred.  
  • Construction experience a plus. 
  • Ability to lift materials of up to 50lbs. and sit and stand for up to 8 hours/day. 
  • Ideal candidate resides anywhere in the USA with a major airport - PA, TX, CA preferred.

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8d

Manager, Regional Lead - Capacity Management

Ability to travel ● mobile ● c++

Signify Health is hiring a Remote Manager, Regional Lead - Capacity Management

How will this role have an impact?

The Regional Capacity Lead role is part of the regional leadership (GeoMode) core team to lead clinician network capacity distribution management and strategy for a region of ~10-15 states, and $200M+ revenue related to the Home & Community Services (HCS) business line.  In this role you will be expected to lead overall capacity strategy for their assigned region focused on planning, forecasting, stakeholder alignment, goal alignment, and working with the Clinical Experience Operations team to establish a library of robust and confident clinician rosters.

The Regional Capacity Lead role is ideal for someone looking to have significant accountability and ownership for outcomes with a background in operations, supply chain / asset management and client / stakeholder management.

This role will report to the Regional Vice President.

Logistics:  This is primarily a remote position with x % of travel expected

What will you do:

  • Generate the capacity forecast plan for the region, leveraging details from the regional production and network leadership team
  • Directing the focus of clinician roster, assignments or utilization, based on supply and demand drivers, promoting collaboration and communication between production and network teams
  • Establishing capacity strategies, levers and proposals based on membership and network forecasts as part of integrated business planning and leading monthly review meetings for their region
  • Preparation of supply and demand balancing scenarios, analyzing optionality & choices around demand, as well as supply trade-offs
  • Monitoring and deep understanding of all metrics associated with capacity
  • Lead regional delivery of capacity performance targets, optimize clinician roster strategies and utilization, based on supply and demand drivers, and strengthen accountability for operational results across the regional teams
  • Optimize performance and outcomes based on identified supply constraints through daily monitoring of trends and metrics and management of risks
  • Partner with the regional leadership team in integrated business planning to align demand and supply expectations and define an approach for capacity
  • Prepare and summarize financial appraisals, gaps vs target (volume + value) and propose plans to close/bridge the gaps (value), and represent at regional meetings
  • Relationship management with a wide range of stakeholders who own inputs and/or outputs necessary to achieve results (client, data, other operational teams)
  • Foster a collaborative atmosphere celebrating shared successes and achievement of goals within the regional team and downstream stakeholders
  • Actively demonstrate teamwork at all times by sharing ideas and best practices with regional counterparts to improve overall performance for the business

 
We are looking for someone with:

  • Bachelor’s degree in Business, Economics, Operations Management or related field
  • 5-8+ years of experience in operations, supply chain / asset management, client management, data analysis / forecasting type roles, ideally within the healthcare industry
  • Experience managing cross-functional stakeholders and maintaining excellent relations with customers, operations and product teams at all levels
  • Excellent verbal and written communication skills
  • Ability to recognize, evaluate and solve complex problems
  • Understanding of key metrics and best practices for reporting / metric development
  • Experience working with Finance on budgeting / forecasting and developing long-term plans
  • Proven ability to prioritize with a team and advocate for priorities with other teams
  • Adept with technology - Advanced skills in MS Office; specifically, MS Excel and MS Word
  • Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence
  • Ability to translate strategic plans into actionable components and execute those flawlessly
  • Ability to set and maintain high standards of performance, holding people accountable for achieving deliverables
  • Ability to travel


Some attributes we look for:

  • Data driven leader looking to operate autonomously and willing to make decisions quickly with accountability for results
  • Results oriented individual with a reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests
  • Respond well to coaching and supervision

The base salary hiring range for this position is $74,700 to $130,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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8d

Senior Account Manager - DoD focus

ProgressRemote, United States
Sales ● Ability to travel

Progress is hiring a Remote Senior Account Manager - DoD focus

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Federal Account Manager - DoD focus, working out of your home office in the United States, and helping us do what we do best: propelling business forward.  Due to territory and the role, candidates need to be in the DC Area/DMV.

MarkLogic Corporation (also known as Progress Federal Solutions) is a wholly-owned subsidiary of Progress Software, a publicly held company building products that impact millions of people every day. Across the globe, Progress technology has been used to discover new medicines, run the world’s financial systems, prevent terrorism, and much more. 

Progress Federal Solutions focuses on servicing the U.S. government and public sector. Our primary product is a highly differentiated data management platform that helps our customers on their journey to get more value out of their enterprise data. We enable organizations to integrate all their data and metadata, power transactional and analytical applications, and curate data for machine learning and AI.  To learn more visit www.progress.com/federal.  

Progress Federal Solutions is committed to encouraging diversity, equality and inclusion among our workforce. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We recognize the value of having a variety of viewpoints and experiences in producing innovative products and services. 

We understand how hard it can be to balance the demands of work with those of your family so our benefits and flexible working patterns focus on treating our employees fairly, giving them the opportunity to be a valued member of our team without compromising their family commitments or general well-being.

Progress Federal Solutions is searching for a Public Sector Account Executive to acquire and expand our DOD customer accounts. Our Public Sector Account Executives are focused on building new business and growing the MarkLogic and Progress footprints within new and existing Public Sector customers and ensuring those customers are successfully leveraging companies’ solutions across their organization. Are you ready to help users tackle their hardest problems through the power of data? If so, we’d love to hear from you!

In this role, you will:

  • In coordination with Sales leadership, develop and execute a comprehensive strategy for growing the company's presence in a defined government agency(s), focused on limited number of customers.
  • Generate new leads and business opportunities, working closely with counterparts to determine goals and targets.
  • Serve as the key point of contact for customers and partners and represent Progress Federal Solutions Sales Team at industry events and conferences. Strong relationships with government agencies, Solutions Partners, and Resellers may be critical.
  • Develop deep familiarity with the Progress Federal Solutions Data Platform and how it can be used to solve a wide range of mission related problems.
  • Exceed stated sales quota by winning enterprise level long-term contracts.
  • Work with the other Sales team members to improve and streamline internal processes.

Your background: 

  • 5+ years Federal Government software market with sales experience inside an enterprise software company
  • Proven track record of large-scale enterprise sales to US Government Agencies with experience selling in to Civilian, Intelligence and/or DoD markets.
  • Preference for an active clearance (Secret, TS, or TS/SCI).
  • Ability to represent products with no pre-existing demand
  • Knowledge of current Federal Civilian industry trends and business drivers
  • Relationships with relevant US Intelligence and DOD SIs/Extensive network of contacts at the executive level
  • Track record of success in executive-level prospecting and networking in support of a sales cycle
  • Thorough knowledge of the U.S. Government’s technology acquisition process
  • Familiarity with DOD market sectors
  • Track record of success supporting an enterprise software solution provider in the U.S. government
  • Knowledge of diverse technology processes in the federal arena
  • Ability to travel as needed
  • Proven familiarity with U.S. Government procurement processes.
  • Excellent communication skills. Ability to compellingly articulate product offering to audiences with varying levels of technical skill and seniority.
  • Ability to understand potential customers' requirements and how Progress solutions can address them.
  • Experience using CRM, Pipeline Management, and Analytic sales and marketing tools.
  • Experience building and managing relationships and collaborating with internal partners and external counterparts.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

  • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
  • Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
  • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
  • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.  
Apply now!
 
#LI-SC1
#LI-remote

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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8d

Delivery Director (remote)

Sales ● Full Time ● Ability to travel ● Design ● qa ● c++

Blue Acorn iCi is hiring a Remote Delivery Director (remote)

Delivery Director (remote) - Blue Acorn iCi - Career PageBlue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientatio

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8d

Customer Marketing, Director of Solution Storytelling for Customer Service and Industry

ServiceNowAustin, TEXAS, Remote
Sales ● Bachelor's degree ● Ability to travel

ServiceNow is hiring a Remote Customer Marketing, Director of Solution Storytelling for Customer Service and Industry

Job Description

Role:

We are looking for an enthusiastic storyteller content creator, and business strategist to join our customer marketing team. This role will lead customer testimonial content facilitation and development for our customer service workflows, supporting marketing and sales activities. The Solutions Customer Marketing team includes subject matter experts who develop relationships with our customers and their broader organizations, to identify opportunities for them to share their stories in mutually beneficial ways (including videos, thought leadership, events, written stories, business value studies, media interviews, etc.). These activities support building awareness and education on the benefits of ServiceNow’s AI Platform for Business Transformation within the customer service LOB.  

Success in this role will entail building a strong sense of community with our customers, Customer Marketing team members, and across ServiceNow. It will also require the ability to develop clear strategies to support the needs of the business.  

What you get to do in this role: 

  • Tell stories about the change agents who are reshaping the tech landscape, their organizations, and the broader marketplace. Inspire and educate others to do the same. including leveraging Gen AI to deliver better to customers and support employees.  

  • Partner with the ServiceNow customers who love our company.  

  • Increase ServiceNow's brand awareness and enable the ServiceNow sales organization to close deals faster by delivering customer testimonials that create market and selling impact. 

  • Build and nurture strategic customer relationships with executive customer spokespeople and ensure mutually beneficial and positive experiences from marketing activities. 

  • Advocate for the customers’ best interests inside and outside of ServiceNow.  

  • Align with internal stakeholders on supporting the business strategies that capture opportunities within the customer service line of business and key industries (financial services, public sector, healthcare, telecommunications and technology, retail). 

  • Develop strategic alignment with sales, solutions consulting, marketing, product marketing, and communications regarding customer advocacy priorities to produce compelling stories aligned to the ServiceNow global solutions framework. Recruit and engage customers to join the ServiceNow customer advocacy program that attracts and appreciates customers. 

  • Understand and oversee the end-to-end process for creating customer content, including story identification and interviewing and producing impactful written, audio and video success stories. 

  • Collaborate with the broader Customer Marketing team to develop and recommend customers stories in support of marketing priorities across the U.S. and globally. 

  • Ensure delivery against program KPIs, including publishing of targeted customer stories, keynote speakers for major events, PR/AR coverage, references for key product announcements and marketing campaigns, plus provide monthly/quarterly/year-end reporting on accomplishments against goals. 

  • Make sure agencies are trained and leveraged effectively for consistency and quality. 

Qualifications

Requirements:

  • A passion for the positive impact of technology on businesses and the people who make it possible.  
  • 10-15+ years of total work experience including time working in the information technology and cloud industries in a consulting, customer advocacy, product marketing, customer success, value realization, content development, outbound product, sales or customer customer-facing marketing role.  
  • Demonstrated success delivering impactful and compelling content written, video, audio, and events with ability to share published examples. Strong Americas market knowledge with experience in a SaaS / Enterprise Software company 
  • Proven track record working effectively with multiple stakeholders and departments, with sometimes competing needs, to build trust and achieve outcomes. 
  • Excellent creative problem-solving skills and desire to continually learn and grow. Experience in both small and large companies is a plus. Passion for the positive impact of technology and business.  
  • Collaborative and positive team member who practices servant leadership philosophies.  
  • High energy, “own it” personality, an ability to drive process improvement, and thrive in a fast-paced, high-growth environment under tight timelines. 
  • Exceptional communication cross-functionally and at all levels including senior management 
  • Excellent project management skills with an ability to prioritize independently and delegate tasks to team members when appropriate. 
  • Excel at both strategy and execution. 
  • Strong presentation, writing, and communication skills. 
  • Proficient in Microsoft Office (PPT, Excel, Word, Outlook). 
  • Ability to travel periodically. 
  • Bachelor's degree or equivalent experience, MBA or related graduate degree is a plus. 

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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8d

Customer Outcomes Platform Architect

ServiceNowAustin, Texas, Remote
Ability to travel ● Design ● c++

ServiceNow is hiring a Remote Customer Outcomes Platform Architect

Job Description

The Team 

The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing Customer Success services. The team’s purpose is to accelerate customers’ adoption of the ServiceNow platform, enabling customers to realize value faster, reduce costs and reduce risks. 

The Role 

The Customer Outcomes Platform Architect is an advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This is a highly consultative role that does not perform configuration on the platform, but and instead guides both partner and customer resources to achieve their goals through leading practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the identification, implementation, and on-going operations related to of ServiceNow solutions. 

An ideal candidate will have experience working as an enterprise architect or solution architect with a successful track record in management consulting (professional services firms or cloud software company) focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic or annual planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs. 

What you get to do in this role: 

  • Developing strong relationships with the C-suite and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes through the visual customer roadmap. 
  • Interact with customer architecture personnel (enterprise and solution) Enterprise architecture to:  
    • Analyze and translating translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives 
    • To position ServiceNow as the system of action to enable the integrated digital transformation roadmap 
    • Establish and advise on the technical governance related domains and associated processes 
    • Drive solid platform health by reviewing and guiding the remediation of configurations and customizations that do not align to ServiceNow leading practices. 
    • Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support 
    • Advocate/champion ServiceNow’s advisory leading practices and industry use cases with clients 
    • Contribute thought leadership (methodology and white papers) on how advisory and co-delivery can optimize customer outcomes 
    • Guide a customer down a prescriptive solution design and manage through the technical implementation decision points 
    • Define and review solutions across the platform that align to delivered capabilities 

Qualifications

Our ideal candidate: 

  • Consulting Experience 
  • Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company 
  • 3+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software) 
  • Fortune 500 or OEM Software or Cloud Company enterprise/solution architect 
  • Career progression (Technical, Architecture) 
  • Experience working with functional business leaders to: 
  • Identify business objectives and develop outcome-focused roadmaps 
  • Guide large Consulting/SI organizations. 
  • Large Program Experience 
  • 3+ years large program experience leading architecture and design 
  • Enterprise Architecture Experience is a plus but not required
  • Enterprise or Solution Architect role and/or relevant experience 
  • Data modeling, core data design, security, integrations, configuration management 
  • ServiceNow Platform Experience is required 
  • Ability to travel up to 80%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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8d

Territory Sales Representative - Foodservice

Stratas FoodsMiami, FL, Remote
Sales ● Ability to travel ● Dynamics

Stratas Foods is hiring a Remote Territory Sales Representative - Foodservice

Job Description

This position is an entry-level full-time sales position for Stratas Foods, Foodservice. The primary role for this position is to provide dedicated direct Sales development support calling on foodservice operators and bakeries.

The person works in harmony with our broker organization, where applicable, reporting to our Division Manager. Operator Fry oil testing and other product cuttings are their main priority. The scope is to be a National Brands and mayo, dressings, sauces specialists aiding our Broker Street sales teams where we have them and our key distributor Sales Rep. This person would also assist in some Regional and National Account field support efforts on large Fry test projects as needed.

  • Through the Division Managers direction, identify operator targets to call on to sell our NB products DSM with a particular focus on local and regional chain operators.
  • Hands-on responsibility for setting up and monitoring key Operator Fry tests and product samplings.
  • Achieve assigned goals and objectives through direct selling support.
  • Build and maintain strong relationships with Distributors Street sales reps with the goals of becoming their Stratas National Brands leader in Oils DSM products. Daily focus is on operator sales calls and support. When appropriate participate in sales meetings, attend Food Shows and other activities required to grow the business.
  • Lead key Operator sales growth through timely lead follow up and fry test management; providing product solutions, market intelligence, and technical expertise that adds value for our customers.
  • Must be able to perform multiple tasks surrounding the Business; Total Fry test process management, Salad dressing, Sauces, Mayo cuttings, Butter Flavored Oil uses and demonstrations, Knowledge in all of our Bakery Shortenings.
  • Is responsible to learn more effective selling techniques to maximize effectiveness.  This includes product knowledge as well as skill enhancements, i.e. professional presentations, organizational skills and be proficient in using our promotional tools.
  • Support and regionally direct One Foodservice strategy to include funneling of commodity opportunities as well to Distributor brands managers and inside sales to achieve overall corporate goals and objectives.
  • Must become proficient in Salesforce.com for efficient opportunity. management and Customer relationship management. Other administrative duties include expense reports, contract management and timely email response.
  • Position must follow directives completely as outlined and report to Division Manager.
  • Travel – ability to travel up to 50% of the time within the assigned territory.

Competencies

  • Effective Presentation Skills are essential to ensure maximum performance.  Must be able to learn as well as train.
  • Must understand Business dynamics of selling propositions and defend ferociously.  Must be able to balance cost vs. value effectively across the Branded Portfolio.  This is a required acumen.                                                                              

Qualifications

Qualifications

Education: Associates or Bachelor’s degree in Culinary, Food Marketing or General business related field. 

Related Experience:

  • Five to seven years of Foodservice experience in an outside sales role required or equivalent education and experience.
  • Distributor Sales, Broker Sales Manufacturer sales
  • Must be able to handle diversity of tasks and manage them effectively.

Equipment/Software Skills: Skilled in Microsoft Office Applications

Certifications, Licenses, Registrations: Driver’s License

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8d

Territory Sales Representative - Foodservice Sales

Stratas FoodsFort Lauderdale, FL, Remote
Sales ● Ability to travel ● Dynamics

Stratas Foods is hiring a Remote Territory Sales Representative - Foodservice Sales

Job Description

This position is an entry-level full-time sales position for Stratas Foods, Foodservice. The primary role for this position is to provide dedicated direct Sales development support calling on foodservice operators and bakeries.

The person works in harmony with our broker organization, where applicable, reporting to our Division Manager. Operator Fry oil testing and other product cuttings are their main priority. The scope is to be a National Brands and mayo, dressings, sauces specialists aiding our Broker Street sales teams where we have them and our key distributor Sales Rep. This person would also assist in some Regional and National Account field support efforts on large Fry test projects as needed.

  • Through the Division Managers direction, identify operator targets to call on to sell our NB products DSM with a particular focus on local and regional chain operators.
  • Hands-on responsibility for setting up and monitoring key Operator Fry tests and product samplings.
  • Achieve assigned goals and objectives through direct selling support.
  • Build and maintain strong relationships with Distributors Street sales reps with the goals of becoming their Stratas National Brands leader in Oils DSM products. Daily focus is on operator sales calls and support. When appropriate participate in sales meetings, attend Food Shows and other activities required to grow the business.
  • Lead key Operator sales growth through timely lead follow up and fry test management; providing product solutions, market intelligence, and technical expertise that adds value for our customers.
  • Must be able to perform multiple tasks surrounding the Business; Total Fry test process management, Salad dressing, Sauces, Mayo cuttings, Butter Flavored Oil uses and demonstrations, Knowledge in all of our Bakery Shortenings.
  • Is responsible to learn more effective selling techniques to maximize effectiveness.  This includes product knowledge as well as skill enhancements, i.e. professional presentations, organizational skills and be proficient in using our promotional tools.
  • Support and regionally direct One Foodservice strategy to include funneling of commodity opportunities as well to Distributor brands managers and inside sales to achieve overall corporate goals and objectives.
  • Must become proficient in Salesforce.com for efficient opportunity. management and Customer relationship management. Other administrative duties include expense reports, contract management and timely email response.
  • Position must follow directives completely as outlined and report to Division Manager.
  • Travel – ability to travel up to 50% of the time within the assigned territory.

Competencies

  • Effective Presentation Skills are essential to ensure maximum performance.  Must be able to learn as well as train.
  • Must understand Business dynamics of selling propositions and defend ferociously.  Must be able to balance cost vs. value effectively across the Branded Portfolio.  This is a required acumen.                                                                              

Qualifications

Qualifications

Education: Associates or Bachelor’s degree in Culinary, Food Marketing or General business related field. 

Related Experience:

  • Five to seven years of Foodservice experience in an outside sales role required or equivalent education and experience.
  • Distributor Sales, Broker Sales Manufacturer sales
  • Must be able to handle diversity of tasks and manage them effectively.

Equipment/Software Skills: Skilled in Microsoft Office Applications

Certifications, Licenses, Registrations: Driver’s License

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8d

Revenue Cycle Business Partner

iRhythmRemote US
Sales ● Ability to travel ● c++

iRhythm is hiring a Remote Revenue Cycle Business Partner

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! 

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another.  We are Thinking Bigger and Moving Faster.

 

About This Role

iRhythm is currently seeking an experienced Revenue Cycle Business Partner. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today! 

Responsibilities: 

  • We are on a mission to find the right Revenue Cycle Business Partner (formerly known as Field Reimbursement Specialist) with a persuasive and collaborative approach to support both our internal sales team and other external partners, including doctors, clinic directors, practice managers, & scheduling/billing/coding coordinators. 
  • This position is responsible for managing the day-to-day revenue cycle support needs of internal Revenue Cycle Services (managerial stakeholders), sales organization, and external key stakeholders, and meeting designated SLAs, and role defined KPIs. 
  • Functions as Subject Matter Expert (SME) in all things billing, coding, & reimbursement with an emphasis in compliance. 
  • The RCBP provides logistical reimbursement education and support for customers that utilize Zio XT/AT® outpatient cardiac monitors supplied by iRhythm Technolgies, Inc (iRT). 
  • These customers may include hospitals/hospital outpatient departments, physician practices, and other appropriate site-of-care facilities. 
  • The RCBP will work closely with managerial key stakeholders, AVPs, RSDs, TMs, billing & collections staff and other professionals involved in securing appropriate reimbursement for the use of Zio AT/XT® outpatient cardiac monitors and related services. 
  • If necessary, the RCBP will interact with patients being served by these customers, to assist providers as well as patients addressing barriers to appropriate access. 
  • Provides information related to product coverage and reimbursement to appropriate clinic, hospital, provider practices, and other site-of-care facilities. 
  • This information may include payer specific requirements for claims processing, information regarding prior authorizations and the appeals process, as well as general information regarding the services provided. 
  • Proactively educates prescriber office personnel so that they may help patients gain access to our products through effective utilization of iRhythm’s robust Financial Assistance Program and other financial options to lower patient costs. 
  • Delivers in-service educational programs on coverage, coding and reimbursement, and medical necessity requirements to appropriate providers of care on all Zio service lines. 
  • Addresses access and reimbursement issues arising from these customers and provides necessary education for them to secure appropriate reimbursement and access. 
  • Interacts with healthcare professionals, as well as patients, if necessary, to understand the issue and work toward resolution. 
  • Maintains communication with sales personnel throughout interaction and follows interaction through to resolution. 
  • Coordinates with field sales regarding prioritization of accounts to ensure timely access to all Zio lines of service and provides appropriate follow-up. 
  • Serves as a primary point of contact for onboarding new clinics and ensures all tasks are completed in a complete and timely manner. 
  • Serves as an escalation point for all billing and reimbursement issues (to both internal and external stakeholders) and educates/trains on appropriate/available support programs as needed. 
  • Provides cross functional team support for all billing, reimbursement, coding, compliance workflows as needed. 
  • Provides approved materials describing such programs and refers to the applicable iRT resources and website(s) describing such programs as requested. 
  • Recognizes patient’s rights and responsibilities and supports them in the performance of job duties; respects patient’s rights to privacy, confidentiality and abides by all appropriate HIPAA guidelines. 
  • Completes assigned projects as directed in a timely manner. 
  • Shares knowledge gained with other staff members and works as a team member. 
  • Interacts with others in a positive, respectful, and considerate manner. 
  • Performs other job-related duties as assigned. 

Qualifications:  

  • Must have a consistent positive outlook and a driving need to succeed with every patient interaction. 
  • Ability to travel throughout territory when required, which includes: all US states/territories 
  • Bachelor’s degree required or equivalent experience 
  • CPC Certification highly desired 
  • Minimum of 5 years of managerial level healthcare billing, coding, reimbursement, and access experience required 
  • Demonstrates iRT’s core values in interactions with both internal and external teams. 
  • Strong understanding of revenue cycle processes and technology 
  • Experience in field-based customer support role 
  • Understanding of local, regional, and national commercial and public insurance markets 
  • Strong understanding of specialty service line operations and specialty product distribution channels 
  • Ability to work cross-functionally and succeed in a team environment while also demonstrating a high-level of personal accountability 
  • Strong interpersonal and communication skills 
  • Ability to travel (up to 10-15%) 
  • Strong understanding of call center operations and patient-centric communications 
  • Strong written and verbal communication skills 
  • Ability to build strong interpersonal skills with all levels of employees – including executives and front-line staff 
  • Strong project management and organizational skills 
  • Solid sense of autonomy 
  • Ability to be flexible and adapt to changing priorities and initiatives 
  • Ability to be resilient during stressful or high-stake situations 
  • Strong analytical/critical thinking skills 
  • Strong work ethic with personal qualities of integrity and credibility 
  • Ability to deal with highly sensitive and confidential material 
  • Ability to plan and manage at both the strategic and operational levels 

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

  • emotional health support for you and your loved ones
  • legal / financial / identity theft/ pet and child referral assistance
  • paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-SB-1

#LI-Remote

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

 

Estimated Pay Range
$55,000—$67,000 USD

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

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9d

Technical Hardware Project Manager - Fully Remote

Full Time ● Ability to travel ● Design

Zealogics.com is hiring a Remote Technical Hardware Project Manager - Fully Remote

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9d

Technical Account Manager

Sales ● Bachelor's degree ● Ability to travel ● wordpress ● c++ ● backend

Cloudflare is hiring a Remote Technical Account Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Location: Austin, TX | Atlanta, GA | Denver, CO | New York, NY | San Francisco, CA | Seattle, WA | Washington DC

About the department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. At Cloudflare, Technical Account Managers (TAMs) are part of our Global Customer Support organization and work directly with customers to ensure a consistent and high level of support. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What you'll do

The Technical Account Manager will own the post-contract end-to-end support experience for Cloudflare’s most strategic customers, to unblock post-go-live technical support challenges. They are a dedicated technical primary point of contact for our top-tier Enterprise customers. TAM’s responsibilities are to manage and monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate issues as needed. TAMs meet regularly with their respective customer(s) and provide proactive recommendations that support customers’ requirements, roadmap, and ongoing technical needs, partnering with the Customer Success and Account Team members.

To be successful in this role, you must possess strong customer service and leadership skills, be a self-starter, be committed to ongoing self-education, be able to collaborate across organizations and have excellent technical problem-solving skills.

As a TAM aligned with Cloudflare’s Network Services products and with a working understanding of Layer 3 and 4 functionality, you’ll closely engage with customers who integrate these solutions into their Cloudflare configuration, addressing their primary support needs.

Responsibilities

  • Serve as primary technical support contact.
  • Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
  • Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
  • Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. 
  • Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
  • Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
  • Ability to travel up to 25% of the time. 
  • Ability to work one weekend every quarter. 
  • Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
  • Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
  • Understand client sentiment, own internal and customer facing escalations, and provide product support.
  • Ensure support tickets are solved in a timely manner.
  • Maintain and expand working technical knowledge of Cloudflare products.
  • Single threaded owner of technical support issues, working with backend teams as needed.
  • Work with global TAM’s to ensure coverage on critical issues.
  • Ensure rapid Incident response.
  • Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.

Examples of desirable skills, knowledge and experience

  • Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
  • Experience in security products and technologies (e.g Firewall, IPS, DDoS).
  • Experience in system integration and multi-vendor environments & data center deployments.
  • Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
  • Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
  • Have the business acumen of working with Fortune 500 companies and their leadership team.
  • Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
  • Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.

Compensation

Compensation may be adjusted depending on work location.

  • For Colorado-based hires: Estimated annual salary of $127,000- $155,000.
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $142,000 - $174,000
  • For Bay Area-based hires: Estimated annual salary of $149,000- $183,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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10d

Account Executive - Screening, Silver Spring, Maryland, DC

Guardant HealthMaryland DC, Maryland, Remote
Sales ● Ability to travel ● salesforce ● Dynamics

Guardant Health is hiring a Remote Account Executive - Screening, Silver Spring, Maryland, DC

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

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10d

Account Executive - Screening, Birmingham South

Guardant HealthBirmingham, AL, Remote
Sales ● Ability to travel ● salesforce ● Dynamics

Guardant Health is hiring a Remote Account Executive - Screening, Birmingham South

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

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10d

Medical Director, Global Medical Affairs, Antibody Mediated Rejection (AMR)

BiogenSouth San Francisco, CA, Remote
Ability to travel

Biogen is hiring a Remote Medical Director, Global Medical Affairs, Antibody Mediated Rejection (AMR)

Job Description

About This Role

Biogen’s West Coast Hub, based in South San Francisco, is specifically focused on transforming the lives of patients with severe immune-mediated diseases by developing novel targeted therapies with outsized clinical impact, faster. To accomplish this, we are seeking top talent to join us on our journey.

The Medical Director, Global Medical Affairs, Antibody Mediated Rejection (AMR) will be a strategic partner providing expert medical leadership to guide development, launch planning, and support for our AMR program for Felzartamab to improve meaningful patient outcomes. As a key member of the Nephrology Global Medical Director office team reporting to the Global Medical Head of Nephrology, the Medical Director, AMR is medically accountable for supporting the development and implementation of the Global Medical Strategy for Biogen’s AMR investigational product and will be instrumental in advancing Biogen’s leadership in the global AMR and nephrology medical community.

What You’ll Do

  • Build and maintain close partnership with key medical experts and healthcare providers to bring insights into the Global Medical affairs strategy.
  • Partner cross functionally to generate comprehensive KOL maps across relevant countries to facilitate engagement plans.
  • Provide expert medical input to guide clinical development, comprehensive evidence generation, and launch planning in AMR.
  • Develop and implement cross-functionally aligned medical strategies in support of clinical development programs and eventual launch planning activities.
  • Generate medical insights to inform medical and broader cross-functional strategic and tactical plans.
  • Lead high impact medical activities, such as advisory boards, medical education, and medical research projects.
  • Partner with clinical development and operations teams to support clinical development programs through enhanced site engagement activities and identification of center of excellence.
  • Lead the generation of evidence generation strategy, including investigator initiated research strategy
  • Partner with scientific communications and publications to support development and execution of publication plans for impactful data dissemination and medical education strategies.
  • Identify and advance productive collaborations with external stakeholders including healthcare and patient advocacy organizations.

Who You Are

You are a scientific and/or clinical professional with a passion for science and a deep scientific knowledge of the Transplant or Nephrology Disease area. You also have significant experience as a Global Medical Director in Medical Affairs. You have a marked curiosity about healthcare and business opportunities.  You keep patients, payers, and physicians top of mind in your daily work and collaborate to solve critical scientific and business challenges. You are willing to travel 30-40% of your time to engage with external stakeholders.

     

     

    Qualifications

    Required Skills

    • Advanced degree required: MD, PhD or PharmD.
    • 8+ years of pharmaceutical industry experience, preferably with prior work in headquarters-based Medical Affairs role &/or Field Medical based role.  Substitution of industry work with relevant clinical practice experience in Transplant/Nephrology may be considered.
    • Experience and expertise in developing, communicating, and executing a comprehensive medical affairs plan.
    • Demonstrated ability to effectively lead and collaborate with global, regional and/or affiliate medical to ensure regional activities are executed in alignment with global medical strategy and ensuring the insights and needs from them are known and properly addressed
    • Ability to function independently to progress key projects with minimal direction and oversight  
    • Demonstrated ability to work effectively in teams with a commitment to cross-functional risk sharing, collaboration and learning that facilitates partnership, collective accountability and prompt, informed decision-making
    • Maintain clinical and technical expertise through review of the scientific literature and attendance at key scientific meetings
    • Excellent communicator, skilled at diplomacy and capable of effectively combining science and relationship building.
    • Strong working knowledge of US and ex-US regulations as relevant to Medical Affairs.
    • Ability to travel 30-40%.

    Preferred Skills

    • Experience with medical launch as well as products at different stages of the lifecycle
    • Global Medical Affairs experience
    • Ability to manage projects and take initiative to solve complex and challenging problems

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    10d

    Medical Sales Specialist - 1

    Rep-LiteRemote
    Sales ● Full Time ● Bachelor's degree ● Ability to travel ● B2B

    Rep-Lite is hiring a Remote Medical Sales Specialist - 1

    Medical Sales Specialist - 10 - Rep-Lite - Career PageAbi

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