As both a people and program manager for a Customer Operations PMO, you'll oversee projects and programs delivering support features and improvements, and collaborate with Product, Engineering, and Operations to drive substantial improvements to both the customer experience and our Customer Operations team as we scale.

You will be based hybrid in our New York City headquarters or work remotely in an approved US location. You will report into our Director of Support Platforms within Customer Operations.

You'll Get To…

• Manage a team of project and program managers, coaching and enforcing project methodology, resolving blockers, and facilitating team development
• Manage the portfolio of the PMO as a whole, balancing the workload of team members, and being responsible for overall delivery
• Communicate progress, interdependencies, and change management needs with Customer Operations leadership
• Develop a system of tools, processes, and practices that ensure a smoothly running project delivery team
• Collaborate with Customer Operations leadership to prioritize initiatives and manage resources throughout the project lifecycle - from requirements and planning, to rollout and measurement
• Reserve bandwidth to personally manage projects, and to step in and assist in managing your team members' projects as needed
• Partner with cross-functional teams such as Engineering, Product, Analytics, Design, and Operations to improve Customer Operations efficiency

Who We're Looking For

• Minimum 5 years of project management experience, related to software, web technology, or business systems
• Minimum 2 years of managing a team of project managers
• Expertise in JIRA, or relevant tracking tools
• Analytical experience using KPI measurement to improve workflows
• Ability to handle multiple competing priorities in a fast-paced environment
• Comfortable with scrum methodology, program management methodologies and ability to drive process efficiencies
• Ability to track, mitigate risk, manage complex processes, and a desire to collaborate with multiple teams and multiple projects.
• A natural strategic problem-solver. You are comfortable with ambiguity and overcoming impediments to deliver

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Global Employee Assistance Program (available January 2025)
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $135,500 - $239,200 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to receive an incentive award as part of their total compensation.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-REMOTE #LI-BW1

Your impact

Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake’s network is where career advice and discovery turn into first, second, and third jobs. 

With your digital storytelling skills, you'll grow Handshake’s core social media accounts and experiment with new channels that reach Gen Z. You are not only passionate about social media but also understand how to adapt messages to different audiences and can bring social-first content to life. You'll be the voice of Handshake, creating content that makes career and recruiting guidance feel less like a lecture and more like advice from a trusted friend. 

You will report to the Head of Communications, and work closely with corporate communications, brand design and marketing. This role is based in San Francisco, CA and required 3 days a week in office (Monday, Wednesday, Thursday). 

Your role

• Develop and execute social media strategies that support business objectives and highlight Handshake’s data, product, community, and team.
• Run the show across all channels: content ideation, social calendar management, production and measurement. 
• Drive the content creation process from ideation to publishing, in lockstep with the brand design team. 
• Support executive LinkedIn content creation by identifying unique angles and trending topics relevant to their area of expertise, audience makeup and business objectives.
• Partner with cross-functional teams and spearhead the social component of product launches, customer events and seasonal moments tied to the academic and recruiting calendar.
• Seek out and build relationships with our community (students, employers and universities), industry experts and influencers to amplify our reach.
• Manage and monitor accounts for customer service inquiries and potential brand risks.
• Keep us ahead of the curve on trends, platform updates and algorithm changes.
• Use data to track what's working (and what's not) and take action to pivot quickly. 
• Be witty, supportive and additive to the online conversation through proactive community management. 

Your experience

• 5-7 years proven experience in social media management either in-house, agency, or a mix of both 
• You are an expert in: content strategy, social copywriting, video production, social analytics, community management, and platform optimization. 
• What you are eager to become an expert in: data storytelling, higher ed, B2B software, and Gen Z trends. 
• How you work: adept at multitasking, project managing, problem solving, managing up, collaborating with a range of stakeholders and communicating with a point of view. 
• You aren’t afraid to test, iterate and try again, and again. 
• As a subject matter expert, you recognize the value of stakeholder opinions and are open to new ideas, approaches and ways of working.
• You have experience with the following tools (or similar, with the willingness to learn new ones):
  
  • Project management: Asana, Jira 
  • Social analytics: Sprout Social, Meltwater  
  • Creative: Canva, Figma, ChatGPT, CapCut 
  • Collaboration: Slack, Google Suite, Zoom

Compensation range

• $120,000-$135,000 + RSUs

To comply with U.S. federal government requirements, U.S. citizenship is required for this position.

Who we are...

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

The Site Reliability team uses Software Development, Cloud Engineering, Security and SRE skills to:

• Onboard new customers and maintain them throughout their lifecycle
• Maintain reliability and improve performance of the SaaS platform
• Ensure that the revenue generating product is meeting uptime SLAs
• Safeguard Security and maintain Scalability of the product line
• Design, Deploy and Maintain the infrastructure architecture

Overall, we’re passionate about automation and solving complex business and technology challenges. Our team combines SRE, DevOps, Software Development and Information Security knowledge to help make Cloud operations agile, elastic inside the security and governance framework boundaries.

What we’re looking for…

ScienceLogic is looking for an Associate Delivery Manager to join our Site Reliability team. This position is responsible for coordinating cross-functional teams to deliver customer platforms and related activities. If you are well organized, high energy, and have a strong project management background focusing on delivering strategic and tactical initiatives?  Then read on.

What you'll be doing...

• Assist Site Reliability team in managing and coordinating team projects
• Coordinate and keep track of SaaS customer lifecycle events like migrations, deployments and upgrades
• Work with technical subject matter experts for on-time delivery of customer platforms as per requirements
• Act as an escalation point for the SRE team in India
• Mitigate project risks for timely fulfilment of project deliverables
• Contribute to management of pre-defined checklists /project plans 
• Manage team projects and tasks through Salesforce and Jira ticketing system
• Prepare for & attend project meetings as needed. Update Slack & Teams channels with Meeting Notes 
• Optimize performance to spend where you need to and redistribute resources
• Prepare Service usage and error dashboards
• Able to occasionally work off hours for planned maintenance or unplanned emergencies as needed
• Work on special projects as assigned

Qualities you possess…

• From 1 to 3 years of successful project management or equivalent experience
• Excellent written and verbal communication skills
• Exposure to Agile project management practices is a plus
• Ability to work under pressure and with tight deadlines
• Experience in technologies like Jira, Salesforce, Slack, Microsoft Teams
• Self-motivated and able to work both independently and within a team on multiple engagements/project
• Familiarity with collaboration tools like Jira, Confluence, Sharepoint and ticketing systems like Salesforce is highly desirable
• PMP or equivalent certification is a plus
• US Citizenship required

Benefits & Perks

• A remote-first culture - work from home or come into the office, it's totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

www.sciencelogic.com

All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies.

#LI-Remote

Overview:

Signifyd is looking for an analytical and detail-orientedSenior Marketing Operations Manager responsible for owning end-to-end functions ranging from System Administration and Strategy/Planning to Campaign Execution. 

The right candidate will have had success and experience driving forward marketing campaign strategies, process optimization and automation, and marketing tech stack management. This person should also possess the skillset to administer a full suite of Marketing tools.

In this role, the ideal candidate will refine top-of-funnel processes (campaign execution, lead prioritization/scoring, process documentation, data hygiene, self-serve program development, training, etc.). This person will also maintain key MarTech platforms, including Marketo, 6sense, and Bizible, ensuring these tools are leveraged, maintained, and optimized for our GTM teams. Lastly, we’re looking for someone who can also collaborate within the overall RevOps organization, including our RevTech team, on improving Go-To-Market (GTM) data, tools, systems, and insights.

Key Responsibilities

Strategy & Planning:

• Partner with the global Marketing & Sales team to advance strategic initiatives and Objectives and Key Results (OKRs), including campaign tracking, lead scoring/routing, multi-touch attribution tracking, Account-Based Marketing (ABM) programs, and dynamic account prioritization.
• Work as a strategic consultant and partner to the marketing team to define business challenges/gaps and scope projects to address these.
• Work to future-proof our marketing function by improving working methods, creating efficiency/scale, and challenging the status quo. 

Process Rollout, Improvement, & Maintenance:

• Oversee the operational aspects of campaign planning, execution, and measurement. Roll up your sleeves to keep day-to-day tasks and deliverables on track.
• Design and deploy processes that allow the broader Marketing and GTM team to be self-sufficient in creating/managing repeatable and scalable marketing campaigns.
• Collaborate with Marketing, Partnerships, and Sales teams on the development of Intent and Targeting strategies powered by 6sense.
• Develop and document Marketing and RevOps processes and best practices, supporting internal stakeholders with ongoing training and enablement.
• Provide general Marketing and RevOps support (e.g. list imports, data hygiene projects, email and form testing, etc.).

Tools & Systems Management:

• Administer tools and systems changes to facilitate process automation and improvements that enhance GTM efficiency.
• Architect and configure Marketo and other tools to support effective campaign execution/tracking and lead scoring/routing processes to drive pipeline growth.
• Create documentation and enablement collateral on key marketing tools and systems.
• Support vendor management, including renewals/upgrades/downgrades and keeping up-to-date on the latest marketing tools that can be incorporated into existing GTM processes and customer journeys.

Data Management, Reporting, & Analytics

• Maintain a healthy database by running data hygiene initiatives, automation audits, lead and asset management, etc.
• Minimize “bad data” leads entering Marketo and Salesforce through maintenance of filters and controls (e.g. email checks, data scrubs).
• Perform ad hoc system analysis and troubleshooting to ensure each platform is operating properly and no errors are taking place behind the scenes.
• Handle ad hoc inbound requests and tickets to support the marketing team's GTM strategies.

Required Qualifications 

• Bachelor’s degree in Business, Marketing, or a related field. 
• 5+ years of experience in Marketing Operations, with 3 years experience administering marketing tools and systems.
• Advanced knowledge of a modern marketing tech stack, including marketing automation (Marketo certification strongly preferred) and Salesforce.
• Experience with Bizible, 6sense, LeanData, etc. is strongly preferred.
• Highly organized project manager who can balance multiple priorities and deadlines, both independently and as part of a team. 
• Experience with Project Management tools like Jira or Monday.com is a plus.
• Experience supporting a global marketing team with EMEA and LATAM partners
• Ability to translate high-level GTM strategies into system and process requirements.
• Team-first mentality with experience working cross-functionally with Marketing, Partnerships, Sales,, Finance, and Legal teams.
• Strong verbal and written communication skills.
• Passionate about Marketing/Revenue Operations and staying current with industry trends.
• Thorough understanding of the B2B sales process.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Executive Assistant to the CMO and CRO 

Are you an exceptional professional who thrives in a fast-paced, challenging environment? Can you handle multiple tasks effortlessly while maintaining unparalleled attention to detail? Are you comfortable interacting with all levels of an organization, with particular experience at the executive level? If so, we have an exciting opportunity for you! Join our team as the Executive Assistant to the CMO and CRO and be an integral part of our journey toward success and thrive in a growing tech company's fast-paced and high-energy environment.

Who We Are 

Cobalt was founded on the belief of a fundamental human aspiration: the desire to live better and safer. It all started in 2013, when our founders realized that pentesting can be better.Today our diverse, fully remote team is committed to helping organizations of all sizes with seamless, effective and collaborative Offensive Security Testing that empower organizations to OPERATE FEARLESSLY and INNOVATE SECURELY.

Our customers can start a pentest in as little as 24 hours and integrate with advanced development cycles thanks to the powerful combination of our SaaS platform coupled with an exclusive community of testers known as the Cobalt Core.

Accepting just 5% of applicants, the Cobalt Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year and are at the forefront of identifying and helping remediate risk across a dynamically changing attack surface.

Cobalt is an Equal Opportunity Employer and we strive to build a diverse and inclusive workforce at our company. At Cobalt we aspire to engage with diverse individuals, communities, and organizations in order to continue to nurture our unique rich diverse culture.Join our team, and be your true self to do your best work. 

About The Role

As the executive assistant, your responsibilities will include:

Administrative and Operational Support

• Calendar Management: Efficiently coordinate and manage complex calendars, scheduling meetings across multiple time zones, prioritizing time for strategic tasks, and adjusting schedules based on urgent needs.
• Email and Communication Management: Monitor and triage high volumes of emails, draft responses on behalf of the executives when appropriate, and ensure timely follow-ups.
• Meeting Coordination: Organize and prepare for meetings, including creating agendas, taking meeting minutes, tracking action items, and following up to ensure completion.
• Marketing and Sales Alignment: Help coordinate activities that align marketing and sales, such as cross-functional meetings or quarterly planning sessions.

Travel and Expense Management

• Travel Planning: Arrange detailed domestic and international travel itineraries, including flights, accommodation, transportation, and other logistics, while managing last-minute changes as needed.
• Expense Reporting: Prepare and submit expense reports, ensuring timely reimbursement and adherence to company policies.

Project and Task Management

• Project Support: Assist with managing marketing and sales projects, ensuring timelines and deliverables are met, and provide support in executing initiatives.
• Event Planning: Coordinate internal events such as sales meetings and marketing events including logistics, vendor management, and on-site support. Partner with Corporate Events Manager on any large-scale internal events and externally facing events as required.
• Task Prioritization: Help prioritize and organize daily activities, ensuring executives remain focused on strategic priorities.
• Efficiency Optimization: Identify and implement improvements in administrative processes to enhance the productivity of the CMO and CRO.

Communication and Coordination

• Internal Liaison: Act as a point of contact between the CMO and CRO and other departments, facilitating communication and collaboration across marketing, sales, customer success, and channel teams.
• External Liaison: Manage relationships with external partners, clients, vendors, or analysts, coordinating communications and meetings as necessary.
• Information Dissemination: Distribute important information and updates to teams, ensuring everyone is aligned with the latest priorities and directives.

Qualifications

To be successful in this role, you should possess:

• Proven experience as an executive assistant or in a similar role, supporting C-level executives for at least 5 to 7 years.
• Fluent in English
• Industry-specific knowledge is a plus.
• Located in the USA (Central Time Zone)
• Authorized to Work in the USA.
• Must be able to travel as needed.
• Strong communication skills with the ability to deliver quick, agile, and adaptable support in fast-paced environments.
• Ability to develop strong working relationships that allow you to anticipate what is needed.
• Active Listening Skills.
• Cultural sensitivity and awareness of different communication styles and customs are essential in maintaining positive relationships with people from diverse backgrounds.
• Must have high emotional intelligence when handling sensitive situations and conflicts.
• Builds solid relationships with other employees and external stakeholders.
• Strong organizational skills with exceptional time management.
• Able to confidently multi-task and shift priorities as needed.
• High level of attention to detail and the use of discretion.
• Strong problem-solving skills and a proactive mindset.
• Adaptability & Flexibility.
• Sales or Marketing experience.
• Experience handling basic data analysis tasks and presenting findings meaningfully.
• Proficient in Mac Book, Google Workspace, Confluence, Jira, and more. Cobalt uses Slack for instant messaging and Google Meet for virtual meetings

As part of our committed team, you will enjoy:

• Competitive compensation package commensurate with experience.
• Comprehensive health, dental, and vision benefits.
• The chance to work closely with visionary leaders and industry experts.
• A collaborative and inclusive work culture that values your contributions.
• Opportunities for professional development and growth within the organization.

Diversity at Cobalt

With over 45 nationalities already at Cobalt (and counting), we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! Please apply even if you don't meet all the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.

Pay Disclosure

Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($87,000 - $109,000) per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.  The salary range may differ in other states and be impacted by proximity to major metropolitan cities. 

Cobalt (the "Company") is an equal opportunity employer, and we want the best available persons for every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws and providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cobalt is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

Hi, we're Oscar. We're hiring a Analyst,Government Affairs to join our Regulatory/Gov Affairs team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Analyst, Government Affairs is a contributor and navigator who coordinates Gov/Regulatory Affairs work. The Analyst, Government Affairs tracks and resolves Regulatory complaints. The Analyst, Government Affairs supports the Gov/Regulatory Affairs (i.e. Regulatory Complaints function) by serving as a resource on Oscar processes and systems, and identifies risks and issues.

You will report to the Regulatory Leader

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $30.38- $35.89 per hour. Base pay for this role in all other locations is: $27.35-$36.89 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 10 days per year.

Responsibilities

• Support research, tracking, and intake in Gov/Regulatory Affairs (i.e.Regulatory Complaints)
• Coordinate case assignment
• Supports identification of escalated issues by using Oscar systems and processes
• Researches and resolves low risk complaints
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 2+ years of experience in health insurance customer service, claims, appeals, or Regulatory team
• 2+ years experience with JIRA, ROSCO, Appian or similar systems
• 2+ years of experience using Westlaw, legislative tracking software, and Google Workspace.

Bonus Points

• Familiarity with health insurance claims and appeals
• Experience with the individual market health insurance plans
• Experience working with attorneys and internal stakeholders.
• Experience working with regulators

About OffSec

Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.

Become a part of our global presence and work from anywhere.

With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

Excited about our mission and what we do? Apply and join us!

About the Job

OffSec is looking for a self-driven, highly motivated and organized Project Manager/Scrum Master for our Project Management Team. The role will likely be split evenly between two areas of responsibility.

Scrum Master

In this area, the person will be responsible for managing the sprints and associated tasks for up to two software development teams, facilitating all meetings/Scrum ceremonies, mentoring and motivating the teams to improve their processes and eliminate impediments. Must have software development project management experience, and a strong sense of organization, attention to detail, and a proven ability to guide others to deliver outstanding results in a timely manner.  The position will help the team perform at their highest possible level, protecting the team from distractions both internal and external.

Project Manager

In this area, the person will be responsible for managing up to 3 medium-sized projects, which will typically be related to those of their development team(s). They’ll need to work with stakeholders across the organization to get agreement on project definition and goals, identify all the work needed, build project plans based on available resources, report on progress and productivity, and coordinate release activities.

Duties and responsibilities

• Leads multiple software development teams, employing Agile Scrum methodologies to deliver business value efficiently. Prioritizes collaboration with product managers to ensure alignment with business objectives.
• Engages in project, capacity, and roadmap planning, demonstrating flexibility and fostering strong team collaboration, particularly with engineering, infrastructure, and DevOps teams.
• Determines and manages tasks, issues, risks, and action items.
• Facilitates technical and Scrum meetings to advance project goals. Requires expertise in JIRA for task management, with Monday.com experience preferred.
• Acts as a primary communicator, effectively managing project-related information within the team and the wider organization, ensuring all stakeholders are kept informed.
• Provides visibility into delivery targets, commitments, and progress at weekly calls with management and stakeholders.
• Works with the Product Owner and stakeholders to prepare for product launches, including setting the launch date, creating launch checklists, and overseeing launch activities on the go-live date.
• Documents and updates project and process-related documentation.
• Facilitates various meetings related to ongoing operations and project execution.
• Ensures team(s) maintain focus on quality and consistent deliveries.
• Skilled in enhancing team efficiency and driving continuous improvement, with the ability to broadly understand technical concepts, though the actual technical responsibilities are overseen by Development Leads.
• Serves as a dynamic team motivator and leader, committed to removing obstacles, resolving or escalating issues proactively, and cultivating a productive environment where team members feel empowered and have a strong sense of ownership.
• Remove obstacles and create clarity and consensus to lead decisions on end-to-end solutions.
• Embraces a culture of excellence and continuous improvement, leading by example and encouraging knowledge sharing among team members.
• Demonstrates an attitude of team focus to accomplish overall project goals, maintaining a ‘we’re all in this together’ approach.

Qualifications

• BS/BA in related field or equivalent combination of relevant experience and education
• 3-5 years previous experience in Project Management or using Agile methodology
• At least 1 year of experience working with engineering or development teams
• Preferred basic familiarity with technical IT related topics including: programming, networking, webservers and VMWare.
• Strong analytical, planning and organizational skills, with the ability to effectively multi-task.
• Excellent spoken and written communication as well as receptive listening skills.
• Experience working with global teams in varying time zones and remote locations.
• Ability to accomplish goals by managing and influencing individuals to meet deadlines on time.
• Proven experience implementing standard project management and SDLC methodologies and best practices.
• Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required.
• Experience using Slack, Jira, Confluence, and Monday.com
• Willing to work non-traditional hours (nights, weekends, holidays, as needed).
• Strong knowledge in the G Suite of products: Gmail, Drive, Docs, Sheets, Slides
• Comfortability or experience working on a Mac machine.

Working conditions

This role is a full-time salaried position. Work hours for this position are Europe or US day-shift and will be performed from a home office.

Direct reports

This position has no direct reports.

EEO

OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Your impact

Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake’s network is where career advice and discovery turn into first, second, and third jobs. 

With your impeccable storytelling skills, you'll lead the creation of compelling, multi-channel content and messaging that resonates with Gen Z jobseekers. You’ll serve as the voice of early talent and become a face of Handshake's student users across Handshake’s own feed and social channels, bringing early career advice to life in an approachable, authentic way. Passionate about crafting adaptable messages, you’ll create engaging written, video, and social content that lightens the load and feels like advice from a trusted friend.

You will report to the Senior Manager, Consumer Content & Events, and work closely with social media, corporate communications, brand design, and marketing. This role is based in San Francisco, CA and required 3 days a week in office (Monday, Wednesday, Thursday). 

Your role

• Develop and execute creative content ideas across blog, video, and social media channels, tailoring each piece to engage and inspire Gen Z jobseekers.
• Serve as the primary owner of Handshake's feed, maintaining a consistent, authentic voice that resonates with early career talent.
• Enable lifecycle and community marketing initiatives with impactful written and video content that strengthens user engagement and retention.
• Plan, develop, and host live virtual events, connecting with students directly to deliver career guidance in an interactive, relatable format.
• Continuously analyze content performance and audience insights to refine strategies, ensuring content remains relevant and impactful for our audience.
• Experiment with and evaluate new content channels in close collaboration with social media and creator community teammates to expand our reach and engage users in innovative ways.
• Partner with cross-functional teams to support integrated marketing campaigns, adapting content for various channels and touchpoints.
• Seek out and build relationships with our student and alumni community to bring their stories to life through content.
• Keep us ahead of the curve on content and social media trends.

Your experience

• 5-7 years proven experience in content marketing, either in-house, agency, or a mix of both 
• You are an expert in: content strategy, copywriting, short-form video production, content marketing analytics, and channel/platform optimization 
• What you are eager to become an expert in: virtual events and public speaking, user storytelling, consumer GTM campaigns, and community engagement
• How you work: adept at multitasking, project managing on tight timelines, problem solving, managing up, collaborating with a range of stakeholders and communicating with a point of view. 
• You aren’t afraid to test, iterate, and try again. 
• As a subject matter expert, you recognize the value of stakeholder opinions and are open to new ideas, approaches, and ways of working.
• You have experience with the following tools (or similar, with the willingness to learn new ones):
  • Project management: Asana, Jira 
  • Content management and platform analytics: blog CMS, GA4, Looker  
  • Creative: Canva, Figma, CapCut 
  • Collaboration: Slack, Google Suite, Zoom

Compensation range

• $125,000-$150,000 + RSUs