ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are looking for a Principal Product Manager to deliver engaging and efficacious K-14 learning solutions for schools and districts. The primary focus of this role is managing product capabilities that help scale Khan Academy for Districts and specifically address the needs of district administrators in administering the product effectively for their district classrooms. 

With the recent launch of Khanmigo and Artificial Intelligence (AI) as a technology, this role will help harness the power of AI to deliver the product capabilities where applicable. 

The Product Manager will:

• Establish the end-to-end vision and product strategy for district products.
• Establish the end-to-end user experience for district admins (instructional leaders and IT admin), including 3-year vision/strategy
• Collaborate cross-functionally on delivery to create the desired user experience specifically for:
• Rostering & Operations - this is done by IT teams at the district, not instructional teams
• Administrator tasks - Admins do a lot of things to drive instruction. e.g. instructional coaching that required academic data to inform the session, instructional observations, analysis of instructional data to inform decisions (PL, core curriculum selection) etc.
• Work in collaboration with other PMs to ensure that District needs are addressed across various product teams, and alignment of user experience across district admins, teachers and learners. 
• Product execution (including requirements elaboration, communication, alignment, research, roadmap ownership, managing trade-offs) that enables the team to have rapid iterations of build-measure-learn while ensuring stability of the enterprise product.
• Ownership of outcomes related to Districts product and district admin experience.
• Use both qualitative and quantitative feedback to develop key user insights and drive product improvements by being the voice of district admins.

WHAT YOU BRING

• Deep passion for what makes a great educational technology as well as a desire to help Khan Academy bring a free, world-class education to anyone, anywhere.
• 7+ years experience in product management for edtech (especially K-12).
• Experience working with edtech integrations (LMS systems, etc) is a plus. 
• Proven history of managing and shipping successful software products with cross-functional teams, at scale, including outside U.S. to rest of world
• Experience designing & building a platform with desktop, mobile, and accessibility in mind.
• Excellent communication skills, including the ability to clearly articulate a vision and strategy
• Experience working closely with engineers and designers on technical, architectural problems
• Strong data, metrics, and analysis skills
• Deep empathy for teachers and administrators around the world and a curiosity about what makes a great classroom experience. 
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things, experiment, and share what you learn with the world.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $152,908 - $191,135 USD / $206,626 - $258,283 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms.

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy while providing monetization for content creators, publishers and advertisers.

Combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and host an annual-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a culture that provides a unique dynamic of flexibility and belonging.

What you'll do

Bad ad experiences and malicious sites are killing the internet.  We are taking on the fight to restore user’s sanity, privacy and choice from the desktop browser to mobile; and we need you to help us!  It’s a huge mission as we will have to tackle multiple integration points and partnerships and provide this all at scale to a massive user base.  Your knowledge and experience providing technical guidance and leadership over large complex projects is exactly what we need to bring this new project to life.  Also essential will be your experience of collaborating with multiple product owners and other teams. 

Your day-to-day activities:

• Design and implement high-quality iOS features using Swift, SwiftUI, Combine, and modern architectures
• Build sophisticated solutions that integrate with network protocols (HTTP/S, DNS, VPN/WireGuard) and Web Extensions to deliver robust content filtering and privacy enhancements
• Continuously improve app performance, scalability, and stability through proactive optimization and rigorous testing
• Collaborate with other engineers, Product Managers, UI/UX Designers, and cross-functional leaders to drive strategic alignment on product goals, ensuring cohesive user experiences across multiple teams and products
• Guide senior developers in advancing their technical expertise and drive high-impact code review processes
• Lead the adoption of evolving Apple frameworks, guidelines, and industry best practices to drive innovation and ensure compliance across the organization

What you bring to the table

• 8+ years of professional iOS development experience, with deep proficiency in Swift and SwiftUI
• Demonstrated experience implementing and optimizing solutions that leverage complex networking (HTTP/S, DNS, VPN/WireGuard) and security measures (encryption, secure communication, and data handling)
• Knowledge and experience shaping requirements and interfaces with backend service teams
• Strong familiarity with Network Extensions, Web Extensions, URLSession, and Core Data, as well as advanced performance optimization
• Commitment to maintaining a high bar for code quality with unit tests (XCTest) and adherence to Apple’s Human Interface Guidelines and security standards
• Excellent ability to translate technical concepts across teams, provide mentorship, and maintain collaborative and effective working relationships
• Passionate about app performance, logging, analytics, monitoring and system health
• Able to work directly with product and UX to prototype, test and develop concepts

It’s awesome if you have

• Experience using NEKit or similar frameworks
• Cross-platform iOS/macOS development experience
• Experience using UIKit and AppKit UI frameworks
• Knowledge of JavaScript for Web Extensions
• Background in VPNs, network security, or privacy-focused applications
• Familiarity with Swift Package Manager
• Contributions to open-source projects or a strong technical blog presence
• Implement features that utilize iOS accessibility APIs to create inclusive user experiences for all users

What we offer

• Work remotely or from one of our offices —we trust you to find what works best for you 
• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Offsite team days and the annual summer company retreat* Some benefits vary subject to the hiring location

Helpful links

• Monetization:https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news:https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus, https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

Salary range 115,000 - 135,000 USD/Gross Annually

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms.

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy while providing monetization for content creators, publishers and advertisers.

Combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and host an annual-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a culture that provides a unique dynamic of flexibility and belonging.

What you'll do

As the Conversion Specialist for eyeo’s consumer business, you will define and execute strategies to optimize conversion rates across eyeo’s consumer brands and websites, including AdBlock and Adblock Plus.

You will work collaboratively with product, UX, and engineering teams to define and implement successful conversion strategies. Your expertise in conversion rate optimization (CRO), data analytics, and cross-functional collaboration will be instrumental in improving user journeys and achieving business growth.

Your day-to-day activities: 

• Conversion Optimization Strategy
  • Develop and implement a comprehensive CRO strategy for AdBlock and Adblock Plus websites, apps, and extensions
  • Align optimization initiatives with business objectives, securing buy-in from cross-functional leaders across product and engineering

• Customer Journey Analysis
  • Analyze user journeys to pinpoint bottlenecks and friction points preventing conversions
  • Collaborate with user research teams to understand motivations, pain points, and preferences

• Experimentation and Testing
  • Design, execute, and manage A/B and multivariate tests to identify the most effective website elements
  • Build and maintain a robust experimentation plan to validate hypotheses and improve website performance

• Cross-Functional Collaboration
  • Coordinate with product, UX, design, engineering, and user research teams to define and ensure smooth execution of experiments
  • Foster a culture of data-driven decision-making across the organization

• Data Analysis and Reporting
  • Use tools like Optimizely, Google Analytics, BigQuery, or similar tools to analyze traffic, behavior, and conversion data
  • Monitor and report on key metrics such as conversion rates, churn rates, and experiment impact
  • Present findings and recommendations to stakeholders in a clear and actionable manner

• Project Management
  • Manage CRO initiatives, ensuring timely and successful delivery of projects
  • Continuously refine optimization strategies based on results and insights

What you bring to the table

• At least 5 years of experience in CRO with a strong track record of successful experiments that drive growth
• Deep knowledge of website optimization and strategies to enhance conversion rates
• Experience with Optimizely or a similar tool to run experimentation
• A background in conversion rate optimization from a consumer-facing business, like a brand or agency
• Exceptional analytical skills, with the ability to translate complex data into actionable insights
• Strong communication and leadership abilities to influence cross-functional teams and stakeholders
• A proactive, solution-oriented mindset with a collaborative team approach
• Experience managing the execution of multiple projects and aligning with stakeholders

It's awesome if you have

• HTML, CSS and SQL knowledge 
• Prior experience implementing CRO within mobile apps and desktop extensions

What we offer

• Work remotely or from one of our offices —we trust you to find what works best for you 
• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Offsite team days and the annual summer company retreat

* Some benefits vary subject to the hiring location

Helpful links

• Monetization:https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news:https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus, https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

About the Team

The Client Trust group is part of a larger Checkout, Payments, and Client Trust team whose mission is to create seamless, secure, and transparent platform-driven experiences that foster trust and loyalty between Stitch Fix and our clients. We operate in an agile-inspired manner and are fully remote, collaborating across a distributed team of 6 - 8 software engineers in multiple time zones. Our team brings together engineering, product management, data science, UX design, finance, enterprise analytics, and more to enable great client outcomes. We also work hard to balance product feature work with technical investments which deliver measurable results over time.

About the Role

As a Principal Software Engineer, you will help shape the future of Stitch Fix’s Checkout, Payments, and Client Trust systems. You will also be responsible for planning, architecting, building, and maintaining features and software in support of our new Stitch Fix future.

You're excited about this opportunity because you will…

• You will lead a team in designing solutions that directly impact Stitch Fix clients and collaborate to protect our clients and Stitch Fix from fraud.
• You will collaborate with cross-functional partners to lead the technical discovery, decision-making, and execution of projects.
• You will provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to encourage the growth of others.
• You will share the responsibility of directing the team’s investment in impactful directions.
• You will contribute to a culture of technical collaboration and scalable, resilient systems.

We’re excited about you because…

• 7+ years of experience as a software engineer.
• 2+ years of experience in technical leadership - including driving technical decisions and guiding broader project goals.
• Hands-on experience building and scaling resilient event-driven architectures at scale (e.g., Ruby on Rails, Golang, Postgres, Kafka, Node, React, AWS).
• You might have experience identifying and resolving fraudulent or abusive API traffic patterns.
• You have the ability to communicate effectively with technical and non-technical business partners.
• You take initiative and operate with accountability.
• You are respectful, empathetic, and humble. 
• You are passionate about guiding and supporting others' growth through various approaches such as mentoring, pairing, constructive feedback, and code reviews.
• You are motivated by solving problems and finding creative client-focused solutions.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

​​About the Role:

We are seeking a Coordinator, Video & Social Content (Temporary) to join our Organic Content team. In this role, you will support us in building and growing our content library to increase brand awareness and engagement and build brand affinity. You will partner closely with SEO, Editorial, Organic Social, Engineering, Design, and Product teams to create and scale content for our YouTube channels. 

This position requires keen attention to detail, an understanding of SEO best practices for video, in-depth knowledge of the social landscape (with a focus on YouTube), writing and copy editing experience, social video optimization techniques, and content management best practices. Successful candidates will enjoy rolling up their sleeves and are committed to delivering high-quality digital experiences that contribute to organizational success.

This is a temporary, non-permanent position. This position is part-time, with an average weekly workload of 20-30 hours.

You Will:

• Maintain an organized weekly content calendar to schedule uploads effectively and ensure timely delivery of content
• Manage weekly YouTube content uploads
• Create compelling, educational, and SEO-optimized title and description copy for YouTube
• Perform keyword research and optimize YouTube videos with keyword tags
• Optimize existing content with links back to the site and relevant content
• Manage video assets to prep for embeds in blog posts on the Hims and Hers websites
• Optimize for YouTube with the creation of updated titles, description copy, keywords, and links to site
• Partner with our Sr. Social Video Editor to create a strategy for cross-posting YouTube content to other social platforms (TikTok, Instagram Reels, etc.)
• Manage the YouTube community engagement and respond to comments on YouTube to drive on-platform engagement
• Interface with customer service teams and medical professionals to craft brand-appropriate responses to public comments
• Perform audits of existing content to record and remove mentions of sunsetted products, images, brand ambassadors, claims, etc
• Utilize YouTube Analytics to monitor basic channel performance, and key engagement metrics to provide high-level trends insights to Editorial and Social teams
• Assist with the management of the content architecture and placement of content in the user experience

You Are:

• A grammar-obsessed, proficient copywriter and editor with an eagle eye for the details
• Knowledgeable of basic SEO best practices and keyword identification
• Familiar with YouTube Studio, with advanced proficiency in content creation and administration. Able to navigate content publishing interfaces, troubleshoot issues, and provide comprehensive training to users at all skill levels
• Familiar with project management & collaboration tools such as Confluence, JIRA, Slack, and Monday.com to track progress, and collaborate with team members effectively
• Service-oriented. You work quickly and collaboratively on technical projects and provide an informed perspective on web best practices
• Highly organized and motivated to work hard in a fast-paced environment, and enjoy balancing numerous priorities and demands
• Comfortable with community moderation in a highly regulated industry with legal oversight

You Have:

• 3+ years of content management experience 
• 3+ years of social media community moderation experience  
• Strong understanding of SEO principles
• Excellent written and verbal communication skills
• Attention to detail and commitment to producing high-quality work
• Ability to work efficiently in a collaborative, fast-paced environment
• Experience with web user experience (UX) is a plus
• Experience creating organic content on Reddit (not required but a plus)

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

About SonderMind 

At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. 

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

About the Role

AsProduct Marketing Manager, (Consumer/App), you will own the end-to-end strategy for positioning, messaging, and driving adoption of SonderMind’s consumer-facing app. This app is the digital front door to our ecosystem, offering therapy, psychiatry, meditation, and self-guided mental health tools. The role requires a strategic, creative, and highly analytical marketer who can work cross-functionally to ensure our app resonates with clients, delivers value, and drives long-term engagement. We are seeking a strategic, innovative product marketing leader who can: (1) Transform complex product features into compelling user narratives; (2) Drive user acquisition and engagement through data-driven marketing strategies; and (3) Create a holistic approach to positioning SonderMind's digital mental health ecosystem.

This individual will partner closely with Product to translate consumer insights into impactful campaigns and feature launches, ensuring SonderMind continues to set the standard for innovation in digital mental health care.

What you’ll be doing: 

Strategic Positioning and Messaging: 

• Develop a comprehensive positioning strategy that differentiates SonderMind's app in the competitive digital mental health market 
• Create nuanced messaging frameworks that speak to diverse user personas (e.g. Millennial females, caregivers, teens/students) 
• Craft compelling value propositions that articulate the unique benefits of our integrated mental health platform

Go-to-Market (GTM) Strategy: 

• Design and execute comprehensive launch plans for new app features and product updates Develop multi-channel marketing strategies that drive awareness, user acquisition, and retention
• Create detailed marketing playbooks for each product feature launch
• Develop pre-launch and post-launch performance tracking mechanisms

User Insights and Research: 

• Conduct deep-dive user research using qualitative and quantitative methodologies 
• Analyze user behavior data to identify engagement patterns, drop-off points, and optimization opportunities 
• Develop user personas and journey maps to inform product and marketing strategies Collaborate with UX research team to translate insights into actionable marketing strategies

Content Creation and Storytelling: 

• Develop rich, empathetic content that demystifies mental health care 
• Design user onboarding experiences that drive initial and sustained engagement 
• Create compelling narratives across multiple channels: app copy, marketing emails, social media, website, app store descriptions 
• Develop educational content that increases user understanding and comfort with mental health services

Cross-Functional Leadership: 

• Act as a strategic bridge between Product, Design, Engineering, and Growth teams 
• Facilitate cross-functional workshops to align product features with market needs 
• Develop comprehensive communication plans for major product initiatives 
• Create internal training materials to ensure team-wide understanding of product positioning

Performance Optimization: 

• Establish and track comprehensive KPI dashboards for app performance 
• Conduct regular competitive analysis to identify market opportunities 
• Develop A/B testing strategies for marketing campaigns and in-app messaging 
• Create monthly and quarterly performance reports for leadership

Innovative Growth Strategies: 

• Design referral and viral marketing strategies to increase app adoption 
• Explore partnerships with mental health influencers, organizations, and platforms 
• Develop retention strategies that encourage long-term user engagement 
• Create innovative campaign concepts that break through digital marketing noise

Thought Leadership: 

• Represent SonderMind at industry conferences and events 
• Contribute to thought leadership content in digital health publications 
• Build SonderMind's reputation as an innovative leader in digital mental health care

What does success look like? 

• X% year-over-year growth in app downloads and active users 
• X% improvement in user retention rates 
• X% increase in user engagement with app features 
• Development of a clear, differentiated market position 
• Successful launch of at least 8 major product features with measurable user adoption Establishment of SonderMind as a thought leader in digital mental health

Additional Key Metrics: 

• Customer Acquisition Cost (CAC); 
• Lifetime Value (LTV) 
• Feature adoption rates; 
• User satisfaction scores 
• Referral rates; 
• Conversion rates from free to paid services

Who You Are 

• 7–9 years of product marketing experience, ideally in consumer-facing apps, SaaS, or health tech.
• Proven track record of driving GTM success and delivering measurable growth. 
• Experience working with cross-functional teams, including Product, Growth, and Engineering. Exceptional storytelling skills with the ability to translate technical features into user-friendly benefits. 
• Strong data and analytical skills; experience with tools like Google Analytics, Amplitude, or similar platforms. 
• Ability to manage multiple priorities and thrive in a fast-paced, collaborative environment.

Personal Attributes: 

• Strategic thinker with a creative approach to problem-solving. 
• Passionate about mental health and digital innovation 
• Results-driven, self-starter with a bias for action and accountability. 
• Highly collaborative and adaptable 
• Comfortable working in a fast-paced, evolving startup environment 
• Passion for mental health awareness and technology 
• Exceptional project management and prioritization skills

Our Benefits 

The anticipated salary range for this role will be $132,000-165,000 per year.

As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team:

Join our dynamic Technology team as part of the newly-formed API Squad. Our mission is to revolutionize our API offerings by focusing on scalability, stability, and exceptional customer experiences, ensuring they meet the demands of a growing user base and high-traffic environments. Collaboration, ownership, and shared responsibilities are at the heart of our culture. You’ll work hands-on throughout the Software Development Life Cycle (SDLC), driving impactful projects and leveraging modern DevOps principles. With our rapidly growing team and ambitious goals, this is a unique opportunity to grow alongside us and shape the future of our API product.

About the Role:

As a Senior Software Engineer on the API Squad, you’ll be instrumental in building and maintaining reliable, scalable, and user-friendly API integrations. You’ll own projects end-to-end—collaborating with Product Managers, Developers, and UX Designers to deliver best-in-class solutions. Success in this role will be measured by the reliability, scalability, and performance of APIs, the adoption rate of new API features, and feedback from both internal stakeholders and external customers.

• Participate in all phases of the SDLC: design, development, deployment, and maintenance.
• Collaborate with cross-functional teams to translate requirements into technical solutions, estimate complexity, and address blockers.
• Own end-to-end delivery of projects, ensuring performance and stability across infrastructure, backend, and frontend systems.
• Write clean, secure, testable, and maintainable code using industry best practices.
• Lead code reviews, promote design patterns, and ensure reusable, readable, and test-driven development.
• Monitor and analyze performance metrics to identify and implement system improvements.
• Document processes, write technical documentation, and contribute to standards that benefit the team and organization.

Responsibilities:

• When involved in a project, help translating requirements, estimating, solve or escalate blockers/points worth of discussion.
• Develop APIs designed to scale efficiently, ensuring low latency and high availability in high-traffic environments.
• Have ownership of entire projects, being able to understand and answer about all of its aspects (infrastructure, back-end and front-end).
• Delivers code that encourages the team in terms of best practices, readability, design patterns, reusability and testing.
• When shipping and maintaining, keep an eye on data to raise if anything needs to be refactored or improved.
• Demonstrates leadership by mentoring peers, fostering a culture of learning, and promoting a positive team environment.

Our Stack:

• Backend: Python, Node.js, GoLang.
• Frontend: TypeScript, React, Redux + Saga, Jest.
• Infrastructure: AWS, Docker, Terraform, Datadog.

Required Qualifications:

• A Backend Engineer with 5+ years of professional experience in agile development environments.
• Advanced experience in backend development, including Node.js and building/maintaining REST APIs.
• Familiarity with containerization and cloud technologies such as AWS, Docker, and Terraform.
• Strong understanding of software design principles, including DRY, YAGNI, and clean code practices.
• Understanding of authentication (OAuth, JWT, API Keys) and authorization (RBAC).
• Testing: Experience with API testing tools like Postman, Swagger, or automated testing frameworks.
• Documentation: Ability to write clear, developer-friendly API documentation.
• Tools and Frameworks: Familiarity with API gateways (e.g., Kong, Apigee, AWS API Gateway), monitoring tools.
• Familiarity with OpenAPI/Swagger specifications.
• Experience with API observability and monitoring (e.g., Datadog, Open Telemetry).

Additional Qualifications:

• Able to present and defend your technical point of view.
• Can estimate project complexity based on early project documentation and conversations.
• Can clearly articulate technical problems and solutions in written and verbal communication.
• Comfortable engaging directly with customers to gather requirements, address technical issues, and explain API functionality and limitations clearly.

Benefits:

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI