About the Team
At Stitch Fix, we aspire to be the most client-centric and personalized shopping experience. We help people discover the styles they will love that fit perfectly so they always look – and feel – their best. The Styling Team is a remote, distributed team comprised of part-time Stylists and the leaders who support them. Our Enablement and Planning team is a newly established center of excellence committed to continuous improvement by delivering an exceptional client and employee experience and turning great ideas into operationalized reality.
About the Role
The Enablement & Planning team within the Styling organization is looking for an experienced director who is a skilled communicator and strategic problem solver and is passionate about employee engagement, product enablement, operational efficiency, and community building. This leader will lead a team known for being business strategists, creative communicators, and trusted advisors. The successful candidate will provide strategic direction for department-wide initiatives through communications, learning and development, employee experience and healthy operations. Additionally, they will collaborate with subject matter experts to quickly understand information and develop appropriate strategies for its packaging and dissemination to drive awareness and engagement across the Styling organization while also considering business operations.
You're excited about this opportunity because you will…
- Lead a multi-disciplinary team supporting business planning, education and communication, strategy, project management and internal platform support.
- Support the Styling leadership team in executive-level communications, annual planning and budgeting.
- Lead efforts to streamline and optimize internal processes to enhance operational efficiency.
- Drive adoption of standard methodologies in project management, change management and resource allocation.
- Collaborate with cross-functional teams to develop compelling content and targeted communication plans supporting our internal platforms and enterprise initiatives.
- Apply data and analytics to identify trends, performance gaps, and opportunities for improvement. Make data-driven recommendations and manage initiatives based on insights.
- Build and maintain relationships with team members throughout Styling and the company to ensure strong cross-functional collaboration.
- Develop, refine, and execute employee engagement activities. Examples include analysis and action items from employee satisfaction surveys, creating a planning speaker series, organizing All Hands events, etc.
- Have the autonomy and creative space to develop modern change management interventions.
- Provide expertise, mentorship, and coaching to other Organizational Change Managers to foster a culture of continuous improvement and development.
We’re excited about you because…
- You have 5+ years of people management experience and 10+ years of experience in corporate enablement, learning and development or communications, experience in company transformation a plus
- You have a proven track record of effective project and portfolio management in a fast-paced environment, conforming to shifting priorities, driving in a highly ambiguous environment, broad-based demands and stringent timelines. Asana expert user a plus
- You are an exceptional communicator and possess exceptional interpersonal skills. Excellent listening, verbal and written skills (technical and creative) demonstrating clarity, brevity, and purpose.
- You possess extensive expertise in utilizing business intelligence tools to analyze data and drive decisions within a dynamic workforce. You have robust data analysis and reporting skills.The ability to find meaningful reporting touchpoints and produce valuable summary reporting.
- You have experience translating complex concepts into easy-to-understand and digestible communications across varied formats
- You have a proven track record of effective budget management for a diverse and fluctuating population, ensuring financial resources were effectively distributed.
- You have demonstrated ability to maintain focus on the strategic vision while diving into the details.
- You have the ability to influence and collaborate at all levels of the organization.
- You are known for your strong proofreading and editing skills.
- You possess strong analytical and problem-solving capabilities. Experience driving process improvements.
- You have a knack for improving organizational efficiency and achieving measurable results.
- You are an expert in driving commitment, removing roadblocks and navigating cross-functional discussions to successful outcomes
- You have established and consistent planning, organizational, and time management skills and can adapt to changing priorities quickly
- You are an expert at multi-tasking across several concurrent projects and learn new applications quickly.
- You possess strong results orientation, able to define project deliverables and meet deadlines
- Above all else, you are bright, kind and motivated by challenge.
Why you'll love working at Stitch Fix...
- We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
- We cultivate a community of diverse perspectives— all voices are heard and valued.
- We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
- We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
- We boldly create the future while keeping equity and sustainability at the center of all that we do.
- We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
About Stitch Fix
We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future.
Our anticipated compensation reflects the cost of labor across several US geographic markets, and the range below indicates the low end of the lowest-compensated market to the high end of the highest-compensated market. This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
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