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WHO WE ARE

Vox Media’s Revenue organization handles advertising and marketing partnerships with brands and agencies, as well as lines of business in consumer revenue and commerce across the organization.

Vox Media is the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

We’re looking for a Campaign Manager to join the Ad Operations team at Vox Media! The Campaign Manager will be responsible for ensuring the trafficking setup, troubleshooting and delivery of Vox’s Direct and Programmatic Guaranteed digital marketing campaigns throughout our brand websites and across our content partner distribution landscape. In addition to supporting the day-to-day operational needs of the Sales and Account Strategy team, this individual will consult on campaign setup to help reach and execute our clients media KPIs. 

The Campaign Manager will lead by example in demonstrating Vox’s values - Cultivate Passion, Be Inclusive, Be Ambitious, Collaborate Well, Demand Quality, Respect All, Take Risks, Thrive on Change, Celebrate.

WHAT YOU’LL DO

• Utilize 3rd party ad tags ranging from simple creative setups, including standard desktop display, mobile, and 1x1 tracking, to more intricate creative setups, including but not limited to custom creative, video and native to accurately traffic and manage media execution across sites and platforms.
• Consistently deliver thorough campaign and creative QA and troubleshooting services for ad-hoc internal and client tagging, tracking, and reporting issues.
• Become the expert on our internal site specs and product offerings.
• Translate client requirements into technical solutions and requirements and vice versa.
• Collaborate with multiple departments such as Project Managers and Designers to execute and monitor all custom elements per campaign.
• Reconcile billable media for all activations across platforms.
• Provide process improvements and recommendation; translate business strategy and requirements into operational requirements; keep detailed documentation on various processes for team development.

SUCCESS WILL LOOK LIKE:

• Being able to efficiently deliver campaigns on their goals without wasting impressions unnecessarily.
• Forging a positive and communicative working relationship with internal teams (mainly account and media strategists, as well as client success and project managers and paid social).
• Becoming a reliable resource and go-to person for less experienced campaign managers and account strategists

WHO YOU ARE

• Business-minded with strong written and verbal communication skills.
• 1+ years of experience trafficking ads in GAM at a digital publisher
• Experience with other 3rd party ad serving and tracking systems including DCM/DFA.
• High level of accuracy and attention to detail
• Working knowledge of Excel.
• Comfortable juggling multiple tasks; ability to prioritize responsibilities; excellent time management.
• Self-sufficient problem solver.
• Enjoy working in a collaborative team environment, and thrive in an extremely fast-paced, detail and deadline-oriented environment.

NICE TO HAVES:

• Familiarity with Order Management Systems such as boostr and operative.one. 
• Familiarity with verification and brand safety vendors: MOAT, DoubleVerify (DV), Integral Ad Science (IAS) etc.
• Familiarity with audience segmentation technologies and capabilities
• Working knowledge of programmatic operations and strategy.

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

Role: Sr. UX Writer

Role Purpose:As a Senior UX Writer at 6sense, you will play a key role in shaping the voice, tone, and overall usability of our products. Working closely with Product Managers and Designers, you will engage with teams throughout the product development process to create clear, compelling, and concise content that efficiently guides users through workflows and helps them to better understand the value of what we offer.

Responsibilities & Accountabilities

• Following the UX Copywriting Style Guide, write clear, compelling UX content— including microcopy, error messages, notifications, and longer-form in-product guidance—that engages users and helps them use our products more effectively.
• Collaborate with product teams and engage early in projects to understand requirements and user needs.
• Work closely with Product Designers to make sure content is integrated seamlessly into designs with a focus on consistency both within and between products.
• Determine where existing UI text in the production environment needs to be polished and submit PRs in GitHub to directly suggest changes.
• Help mentor Product Managers and Designers to plan and write more effective first- draft UX copy.
• Analyze content performance and user behavior to continuously improve content quality and effectiveness.

Educational and Experience Requirements

• Proven experience creating UX copy for B2B software.
• Strong portfolio showing examples of UX Writing projects you’ve worked on.
• Experience leading content development for project teams and mentoring Product Managers and Designers on content strategy best practices.
• Experience collaborating with designers in Figma.
• Basic understanding of HTML/CSS and the ability to submit UI text changes using version control software (GitHub, GitLab, etc.).

Competencies and Behaviors

• Excellent writing, editing, and proofreading skills.
• Ability to work remote, collaborating with team members located in the US and India.
• Deep understanding of usability principles.
• Understanding of UX research and how it can apply to content strategy.
• Strong attention to detail and ability to set and meet timelines.

Apply for this job

Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the team

At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. 

Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our customers. We aim to help guide them through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. The Tax Credits team has ambitious goals to drastically simplify and demystify the complex world of tax credits in order to drive significant customer value and revenue for our business. 

About the opportunity

As a Staff Product Designer for Tax Credits, you’ll be responsible for helping to shape and execute on this newly reformed 0-to-1 team to drive product market fit and business and customer value. You’ll be expected to craft high quality and intuitive end-to-end experiences for our customers. The work on Tax Credits is high visibility, high impact experiences that balance complex technical, compliance, and service requirements. You will play a pivotal role in simplifying the intricate journey of discovering and securing tax credits, ensuring it's approachable, user-friendly, and stress-free. Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

Here’s what you’ll do day-to-day:

• Develop a deep understanding of the different customers we serve, and how their varying needs translate into product requirements
• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems and identify key opportunities for the customer and our business. 
• Craft the end-to-end journeys and develop frameworks and principles that can be used to help align our teams on the right experiences.
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions.
• Collaborate with other key teams and stakeholders at Gusto such as Legal, Compliance, Risk Operations, and other various product owners. 
• Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
• Balance an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision and meet a high bar for the customer experience.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Drive solutions that establish Gusto as a trusted tax expert advisor, empowering our customers to make confident and informed tax credit decisions.

Here’s what we're looking for:

• 8+ years’ Product Design experience, majority in-house. 
• Ideally you’ve worked on enabling simple, easy to use experiences in complex domains like payroll, benefits, finance or banking, etc. Bonus if you have direct experience working on tax and/or accounting products.
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• Service design mindset when designing end-to-end, recognizing that the customer experience doesn’t stop with the product, but extends to the human touchpoints with our service teams.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• Communication and collaboration skills that enable you to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale, and generate alignment and enthusiasm across the company.
• Ability to embrace ambiguous situations as opportunities to add clarity
• A builder who loves being hands on crafting high quality, high impact solutions directly and through pairing with team members.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview  

Electric is looking for a talented Product Designer to join our agile, close-knit design team. You will be integral in shaping user experiences for our SaaS products, working closely with cross-functional teams to design, iterate, and deliver intuitive solutions that solve real-world problems for small business IT users.

Reporting to the Manager, UX Design, we’re seeking someone who thrives in small teams, can wear many hats as a full-stack designer, and is passionate about creating impactful user experiences across research, interaction, and interface design. If you're excited by the chance to collaborate, iterate quickly, and contribute to Electric's mission of empowering small businesses, this is the role for you.

What You’ll Do

• End-to-End Design: Lead UX efforts across research, interaction design, and UI design, ensuring cohesive and intuitive user experiences.
• Support Scrum Teams: Embed yourself within one or more scrum teams, acting as a key contributor in agile ceremonies and continuously advocating for the user’s perspective.
• Iterate Fast: Be responsive to feedback and iterate quickly in a fast-paced, agile environment.
• Collaborate Cross-Functionally: Work closely with product, engineering, and other teams to iterate quickly on solutions that meet business needs while delivering exceptional user experiences.
• Communicate Design Decisions: Present your work, gather feedback from cross-functional partners, and iterate to achieve the best possible outcomes.
• Design for Scale: Balance immediate business needs with long-term scalability, ensuring designs evolve with our product and its growing user base.
• Research & Validate: Leverage research methodologies and user feedback to inform and validate design decisions, ensuring user needs are always at the forefront.
• Evolve Design Systems: Contribute to and help maintain Electric’s design system, ensuring consistency and efficiency across our product suite.
• Flexible Toolset: Use Figma for wireframes, prototypes, and high-fidelity UI, and Miro for collaborative activities like journey mapping and ideation, with the ability to adopt additional tools to optimize design processes.
• Mentor: Mentor and guide team members when opportunities arise (for Sr. candidates)

Who You Are

• Full-Stack Designer: You bring a well-rounded skill set across UX research, interaction design, UI design, and UX copy. You’re comfortable diving into various aspects of design depending on project needs.
• SaaS Background: You have experience designing for SaaS products, particularly in environments that require understanding both user and technical constraints.
• Experienced in Small Teams: You’ve thrived on small, agile teams, where collaboration and flexibility are key. You understand the dynamics of cross-functional teamwork and adapt quickly to shifting priorities.
• Agile & Adaptable: You work well in fast-paced, agile settings where quick iterations and feedback loops are part of the process. You adapt to challenges with ease and maintain a solution-focused mindset.
• Growth-Oriented: You’re passionate about learning and improving both your personal skill set and Electric’s product offerings. You seek opportunities to grow our user base and enhance customer success.
• Collaborative & Open to Feedback: You work well with cross-functional teams and take feedback constructively to improve your designs.
• Excited about Small Business IT: You care deeply about solving problems for small business users and are excited to support their success through thoughtful, user-centered design.
• AI Enthusiast (Preferred): You have an interest in and experience working with AI-related products, or have demonstrated a commitment to learning how AI can enhance user experience.

What You Bring

• 5+ years of experience as a UX/Product Designer with a proven ability to deliver successful design solutions.
• A portfolio showcasing thoughtful, end-to-end design solutions, highlighting your ability to create effective user flows, wireframes, and UI designs for SaaS products.
• Strong ability to conceptualize complex user journeys and communicate how an experience will unfold across an end-to-end product.
• Demonstrated success in agile teams, working closely with product managers, engineers, and stakeholders to ensure alignment and high-quality outcomes.
• Familiarity with user research and testing methodologies, using data to drive decisions and validate design approaches.
• Working knowledge of responsive design and design system best practices, ensuring scalability and consistency across products.
• Knowledge or experience working with AI-related products or a demonstrated passion for learning about AI in UX is preferred.
• Familiarity with IT management solutions for small businesses or a similar domain is preferred.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai.