LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Welcome to the Web Experiences team at LivePerson! We are looking for a software engineer III (Android Engineer) to join our team. You will work in a fast-paced environment on multiple projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging.

You will:

• Work on a cutting-edge app that will be used by millions of consumers
• Work collaboratively in a cross-functional team (PM, UX, engineering, science) team to transform user stories into prototypes & production code
• Thoughtfully apply UI design principles & best practices for Android
• Building an app with best engineering practices
• Identifying & eliminating performance and scale issues that ripple from front-end to back-end
• Be globally minded & inclusive - we are a global team and value the diverse contributions of others.

You have:

• Bachelors in Computer Science / Engineering or equivalent professional experience.
• Strong coding skills & ability to perform in a dynamic, agile & entrepreneurial environment
• 8+ years building complex Android applications using Kotlin or Java
• Consumer facing, enterprise or big brand app development experience and ideally one or two personal projects or significant open source contributions
• Deep knowledge and understanding of client-side architecture and experience building large scale applications
• Experience with identifying potential performance bottlenecks in applications and implementing improvements
• Experience with working on test automation frameworks
• Experience with designing APIs and working with RESTful, Websocket, SSE and long polling
• Experience with multi-threaded programming
• Experience with MVC/MVVM
• Experience/understanding of server side development is a plus
• Experience in React Native/Flutter/NativeScript is a plus

Benefits: 

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development:  Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Fullstack Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives. Day to day work will involve writing code, developing tests, and debugging; working hand in hand with other engineers in developing end-to-end testing solutions and API endpoints and services, you will help build, improve and build out both the front and backend code that interfaces with external systems.

What you'll be doing:

• Collaborate with stakeholders to analyze and design software solutions
• Create, modify, and test code that allows computer applications to run
• Work on developing applications from specifications drawn up by software developers or other individuals
• Write, analyze, review, and rewrite programs, applying knowledge of computer capabilities, subject matter, and symbolic logic
• Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct
• Perform or direct revisions, repairs, or expansion of existing programs to increase operating efficiency or adapt to new requirements
• Write, update, and maintain computer programs or software packages to handle specific functions
• Consult with managerial, technical, and business personnel to clarify program intent, identify problems, and suggest changes
• Perform systems analysis and programming tasks to maintain and control the use of computer systems software
• Identify problems uncovered by testing or customer feedback and corrects problems
• Participate in team agile ceremonies
• May assist software developers by analyzing user needs and designing software solutions
• May develop and write computer programs in response to varied customer business requests

What you’ll bring:

• Strong experience working with Java, preferably with a Spring Boot Middleware
• 2+ years of Angular experience
• Worked with CI/CD pipelines and with cloud computing services, including AWS
• Experience working in an Agile/Scrum environment with sprints and daily stand-ups
• Ability to work with an interdisciplinary team of engineers including data scientists, UX, product and software engineers
• Strong communication skills and the ability to work well on a team 

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor’s Degree

Benefits:

• Fully remote
• Annual Stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@Oddball.io

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $140,000

Oddball believes that we can bring change and improve the daily lives of millions by bringing quality software to the federal space. Our team is full of experienced engineering, product, and user experience professionals who love bringing scalable solutions to life as much as they love working with clients to solve problems. We value learning, growth, and the ability to make a big impact at a rapidly growing company.

Business Analysts at Oddball are advocates, problem-solvers, and some of the company’s most crucial contributors. To effectively serve in these roles, our Business Analysts exhibit strong domain knowledge, communication, intellectual aptitude, critical thinking and analytical decision-making skills. Each of these are critical to ensure that their teams design, develop, and ship great products.

We are looking for an experienced, detail-oriented, delivery-focused Business Analyst to help drive our engineering efforts as we grow and deliver for our clients.

What you'll be doing:

The ideal candidate will be working collaboratively with product management, ux, engineering, and client stakeholders to discover and refine business requirements for complex systems. This role requires the ability to quickly absorb deep domain knowledge and understand the logical and regulatory implications of various scenarios to make sure no detail is missed. Prior experience in the health insurance and federal government spaces will be helpful. 

What you’ll bring:

• 5+ years full product lifecycle experience working with quickly growing, technically focused companies.
• Experience working on cross-functional agile teams that deliver user-facing products.
• A proven ability to solve problems and drive solutions with development teams through data analysis, market requirements, product specifications, and federal requirements.
• A knack for uncovering logical problems, hidden requirements and edge cases.
• An eye for quality, organization, and clear communication with both engineering teams and clients.
• Excellent communication skills, both oral & written.
• Confidence in communicating with a wide variety of technical and non-technical stakeholders, paired with the ability to discuss and explain complex ideas in clear, concise language.
• Ability to multi-task, keep calm in stressful situations, and effectively accomplish tasks/goals.

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to  attain low-level security clearance 
• Federal work experience is preferred

Education:

• Bachelor's Degree

Benefits:

• Fully remote
• Tech & Education Stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@oddball.io 

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $140,000

Overview

About the Role

We’re seeking a Senior Quant UX Researcher to join the team and drive impactful research for the Online Grocery team. In this role, you will be deeply involved in every aspect of the research process, from design to execution and analysis. The Online Grocery team is focused on building and growing the best online grocery experience.

About the team

The Instacart Research team is dedicated to understanding the future of online grocery shopping and how current behaviors and needs may be rapidly evolving. We generate insights that drive product strategy and innovation. We are a collaborative and tight-knit team, and we partner with product, design, data science, and engineering to help build products that solve real problems for people and support Instacart’s mission.

About the Job

• Design, implement and analyze a wide range of quantitative studies.
• Utilize statistical techniques and data analysis to identify trends, patterns, and insights from large datasets.
• Partner closely with product, data science and design partners to identify and prioritize research projects
• Identify, plan and execute research projects end-to-end, demonstrating creativity in problem-solving 
• Synthesize findings into actionable insights that propel product development.
• Communicate results and recommendations in a concise and visually compelling manner, leveraging storytelling skill
• Collaborate with data scientists and other teams to develop predictive models.
• Uphold high standards of data integrity and confidentiality in all research activities.

Minimum Qualifications

• At least 5 years of professional experience in UX research
• Able to adapt and operate independently in a fast-paced environment
• Experience in designing, implementing, and analyzing tracking and ad-hoc surveys
• Demonstration of a creative, adaptable, and hands-on approach to research
• Advanced knowledge and expertise in statistical analysis methods (e.g., Discrete Choice Modeling, Segmentation techniques)
• Proficiency in programming surveys using Qualtrics
• Proficiency in processing data and weighting (using Q, SPSS, or other software)
• Experience in linking survey data with user behavioral data for comprehensive analysis.
• Portfolio demonstrates visualizing data in a clear, compelling manner.
• Can speak to experience managing multiple simultaneous projects
• Bachelor’s or Master’s degree in Psychology, Cognitive Science, HCI, Statistics, Data Science, Anthropology, or a related field.

Preferred Qualifications

• SQL experience desired but not required.
• Masters or PhD in psychology, cognitive science, HCI, Statistics, Data Science, Anthropology, or a related field 

The Vergeis seeking a Senior Tech Editor to work with writers and editors across our newsroom to assign stories, edit copy, and coordinate coverage around the week’s biggest events.

As Senior Tech Editor, you’ll be responsible for identifying opportunities for deeper reporting, clear analysis, and daily coverage, and then working with writers and editors to get those stories assigned and seen through to publication. You’ll need to be a sharp and savvy editor who can help writers turn an initial pitch into something great, guide both new and experienced reporters through tricky pieces, and quickly edit copy into the best shape possible.

The Verge’s Senior Tech Editor will work on a broad scope of stories. You’ll need to be able to jump from a deep dive on corporate earnings, to an experiential piece on emerging tech, to a funny story about TikTok filters all in the space of an afternoon while bringing insight and clarity to every one. A comfort with a range of topics and tones is essential, and the ability to identify what type of coverage is needed for any given story is a must.

WHO WE ARE

The Verge is an ambitious multimedia effort founded in 2011 to examine how technology will change life in the future for a massive mainstream audience.

The Verge is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

• Work with writers and editors across our team to identify coverage opportunities.
• Assign stories and coordinate with writers to meet publication deadlines.
• Edit copy from across the site — our science, entertainment, and transportation stories all have tech elements, too.
• Be responsible for editing multiple stories daily, from short-turnaround pieces to longer-term reports.
• Support curation, planning, and editing of special story packages.
• Contribute editing support across formats, working with our audio and video teams on multimedia storytelling.
• Shape our coverage with great stories and sharp angles.
• Demand quality and enforce our rigorous editorial standards day in and out.

WHO YOU ARE

You should be an impeccable editor who’s ready to work at a breakneck pace and embrace the opportunities and challenges of a nonstop, fast-moving newsroom. A commitment to quality, a great editing sense, and an ability to support and mentor writers is a must.

We’re looking for someone who is:

• A sharp editor who knows how to make every story great.
• Deeply organized, but ready to blow up their plans to meet the chaos of busy newsday.
• Able to move fast while still delivering great work and upholding our editorial rigor.
• Excited to work with freelancers to bring in new voices (a great existing network is a major perk).
• Passionate about tech coverage — you don’t need to know everything, but an insatiable curiosity is essential.
• Extremely collaborative. You’ll be working with writers and editors across the newsroom, from our reviews writers to news reporters to our senior-most authors.

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers. 

WHERE YOU’LL WORK

This job is remote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

Hi, we're Oscar. We're hiring a Manager, Knowledge Management to join our Knowledge Management team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will focus on capturing, managing, and promoting the use of data, information, and knowledge across various business functions. In addition, it will include the tactical execution of short- and long-term program objectives through the coordination of activities and individuals with a direct responsibility for results, including costs, operational methods, monitoring, reporting, and overall regulatory compliance and efficacy of the programs. The manager will also provide mentorship, guidance, and career development opportunities to their direct reports.

You will report to the Director, Operational Excellence.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $103,200 - $135,450 per year. The base pay for this role in all other locations is: $92,880 - $121,905 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Assist in the development, maintenance, and continuous improvement of Knowledge Management (KM) Program including system migrations, systems maintenance, fostering continuous systems and program improvement, data integrity and User Experience (UX)
• Collaborate with internal and cross-functional teams to capture and integrate their data, information, and knowledge into the KM system 
• Manage projects including schedule, budget, logistics, and resource planning 
• Evaluate performance metrics against project deliverables, particularly focusing on improving content quality adherence
• Own the oversight, mentorship, and development of a team of colleagues
• Compliance with all applicable laws and regulations 
• Other duties as assigned

Qualifications

• 4+ years of experience in project management
• 4+ years of experience with process improvement, workflow design, and program development
• 3+ years of experience managing cross-functional projects with timelines
• 2+ years of experience establishing partnerships with operational teams
• 2+ years of experience managing people and developing teams
• 2+ years of experience utilizing advanced data analytics to make decisions and drive improvements

Bonus Points

• CCMS and/or KMS work experience, including exposure or expertise in Technical Writing 
• Experience with communicating and presenting complex information in a digestible format for a variety of audiences
• Process Improvement/CI experience (Lean Six Sigma Green Belt or higher)
• Bachelor's degree

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Website CRO manager to join our Acquisition Marketing team. This person will be responsible for optimizing potential customers' experiences from when they land on our marketing website (both desktop and mobile) to when they enter the product conversion funnel. 

As a Manager of Website Conversion, you will help create and drive the strategy to optimize conversion from first visit to first contact. You will be a key player on our acquisition marketing team and instrumental in helping Grammarly build web conversion rate optimization into a vibrant and performative channel. You will be able to directly impact the business by improving the experience of millions of visitors weekly.

In this role, you will:

• Be an advocate for optimizing marketing web pages (on both desktop and mobile) to best meet visitors’ needs, balancing conversion rate optimization with user experience and long-term brand sentiment.
• Drive both individual and team user signups.
• Use data and other insights to develop the web page optimization roadmap, execute on this roadmap, and track the performance.
• Has good testing knowledge, including A/B and multivariate, and knows when to apply different methodologies. 
• Work hands-on with testing tools and data analysis
• Set goals for conversion rate optimization that help meet broader website and Acquisition team objectives.
• Develop best practices, guidance, and templates for building new marketing web pages; consult with partners in marketing and other departments to optimize web pages.
• Collaborate with other members of the Organic Acquisition team, including SEO managers and content marketers, to drive our overall website growth strategy and identify new landing page opportunities.
• Partner with data science and human insights teams to better understand visitor behavior on our website.
• Build cross-functional partnerships with product, engineering, design, and other marketing teams to create a seamless first-touch-to-website-to-conversion funnel experience. 
• Be the knowledge holder of industry trends, best practices, and innovation in the Web CRO space, and advocate for bringing new techniques and technologies to the company to keep us on the cutting edge.

Qualifications

• Someone who has at least 5 years of experience.
• Is a constant source of new ideas, champions out-of-the-box thinking, and has a track record of innovating new methods to achieve a goal.
• Thinks strategically and weighs alternative scenarios based on strategic objectives. Can anticipate problems and enjoy tackling them. 
• Thinks on their feet and always has a backup plan for their backup strategy. 
• Likes organization but can be flexible.
• Enjoys piecing a project together like a puzzle, involving the right people at the right time to achieve optimum results.
• Searches for answers to questions. Able to synthesize quantitative and qualitative data, make data-driven decisions, and use (sometimes incomplete) data to identify gaps and opportunities. 
• Understands how people use websites, the information presented on site, and how that information significantly impacts what users experience with user segmentation and personalization is appreciated. 
• May have experience in UX, web design, product management, and content strategy.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, digital sales room platform, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Staff Product Designer to join our Product Design team. Reporting to the Director of UX, you will be at the forefront of our UX strategy. 

At Vidyard we pride ourselves in our ability to iteratively ship value to the users. Over the years this has resulted in some great new features and functionality. The good news is that users are finding lots of value in the product, but along the way we started noticing that our product is not as simple to use as it once was. That’s where you come in. In this critical role your main focus will be to develop and execute a strategic UX vision for how our various features and products work cohesively in a simple, delightful experience that users love.

About the Team

Our Product Design team includes (4) Sr. Designers that individually work alongside a product manager, a software development manager, and a team of skilled developers. This role would work closely alongside all product teams to help deliver holistic design experiences for our users.

What You’ll Work On

• Product Strategy: Design the right things! Continuously deepen your understanding of our users through research and discovery. Use insights to drive the product strategy and connect design initiatives with business outcomes.
• Craft & Quality: Design things right! Help us make user delight and ease of use a key differentiator of our product. Help the team continuously push the quality bar of our UX. Help evolve and set the vision of our design system.
• Communication & Collaboration: Presenting work to senior leadership with thoughtful storytelling to help influence and inspire. Help facilitate collaboration with the Designers across Product teams to create a high quality, cohesive user experience.
• Action & Impact: Balancing long term vision with short term execution. Continuously shipping value that is aligned to the vision.
• Level Up Others: Regularly coach members of the design team. Help educate others outside of the design team on the value of great design. Help implement improvements to team processes like critiques and team meetings.

What You’ll Bring to this Role and Your New Team

• 8+ years of experience as a Product Designer in a software company
• A strong understanding of the research and testing methods required to develop customer empathy, discover and validate ideas.
• Ability to own the end-to-end design process.
• Ability to zoom out to conceptual level design and zoom in to high fidelity prototypes. 
• Experience working in a squad with Product Managers and Software Developers.
• Experience in a Product-led Growth (PLG) company is considered an asset.
• Demonstrated ability to collaborate cross-functionally across Marketing, Sales, BizOps, and Customer Experience teams.
• Excellent organization and communication skills.

Application Requirements

• Submit your resume and portfolio of design work

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We also value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

We thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com.

Newsela is seeking to hire a Contractor based out of Brazil or ArgentinaMexico, Argentina, or Brazil for Senior-Level Product Design Services. 

 Scope of Services: 

• This Contractor will be responsible for crafting user-centric solutions for Newsela’s platform (across mobile, desktop, and tablet).
• As part of a highly collaborative, cross-functional team, your day to day will involve working closely with product managers, researchers, data analysts, and engineers at each step of the process to find the right problems to tackle, explore ideas for how to solve it and then refine it into a coherent solution and design strategy.
• You’ll play an active role in shaping the roadmap by understanding and advocating for the needs of our users.

Skills / Experience: 

• You have 5+ years of experience as a Product Designer working with complex user and business problems, understands feature requirements, and tech constraints, to create simple, engaging and scalable experiences.
• Your skill sets span from user research and testing to wireframes and user-flows to high fidelity and prototyping. You are curious, data-informed and unsatisfied with “good enough.” You are energized by solving complex problems and approach design holistically; users are at the center of your process and that is evident in your approach and solutions. You skillfully balance multiple projects to deliver materials on time and within scope, and know how to source input for stakeholders across the company to align with business goals and overall brand guidelines.
• You have demonstrated success in approaching patterns holistically and think about the larger experience.
• You have a strong understanding of web and mobile-web platform technologies, and you keep in mind accessibility. You know when to use broad stroke sketches, use a design system, or when to apply pixel-perfect attention to detail.
• Experience working in Figma as both a design and prototyping tool.
• Understands the value and has worked with a Design System or has collaborated with one.
• Knowledge of Visual Design and attention to detail when it comes to pixel-perfect design, and documentation for hand-off to Engineers.
• You understand the value of working cross-functionally and have a collaborative mindset. You partner with Product Management, Engineering, UX Research, Data, Content, and Marketing to define problems, align on solutions, and ensure feasibility; through workshops to coordinate on process to soliciting feedback at all stages of the product life cycle.
• While not required, experience with Educational products or in education in general is a plus.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits. 

How will this role have an impact?

We are looking for a curious, passionate, and experienced Manager, Product Management to join the Signify Health team to help us co-create and deliver the product vision to aid communications between the company, insurance plan members and healthcare providers during care delivery. We expect Product Managers to develop a deep understanding of our specific position in the healthcare ecosystem, our overall company vision, the value we deliver to customers & users, and our market differentiation. They will collaborate with and influence cross-functional peers including clinicians, operational teams, UX Design, engineering teams, client success executives, and client support associates to ensure the long-term growth and success of Signify’s communications products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our collective expertise.

Our team is guided by the company’s mission to build a healthier place for us all to live and age in. If you’re looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.

This role will report to our Sr. Director of Product Management, Member Communications.

What will you do?

• Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach when needed
• Proactively identify user or business needs and recommend innovative solutions. When necessary, drive tradeoff conversations and negotiate with teams and stakeholders to achieve roadmap objectives. Deliver incremental user value by having a cross-functional view of the problem.
• Develop a clear vision and short term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization
• Observe and interview users across multiple product lines to aggregate and connect their feedback into defined problem statements
• Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines
• Understand high-level strategic levers and drivers of the business. Develop and measure KPIs for the product to define, track and communicate value delivery.
• Understand the healthcare industry, key trends, and current news and movement in the market.

We are looking for someone with:

Basic Qualifications

• Innate curiosity, almost obsessively so, with a passion to share knowledge and challenge the status quo to uncover creative solutions.
• Acute focus on the user and able to express their perspective and what they need to ensure each problem statement clearly traces back to these core points.
• Skills to build a case around data and use it to explain the degree of a problem and to make strategic product decisions. When such data isn’t available, you lead the charge on gathering it.
• Ability to articulate the organizational or market value delivered in your last few releases to all levels of the company from R&D peers to executives. More importantly, you can tell the story of the value that is currently in your backlog or roadmap using data, KPIs, or expected financial results.
• You are passionate about transforming the US healthcare system and the way care is delivered and paid for with a wholehearted interest in diving into its complexity.
• You have a Bachelor’s degree.
• You have 5 years of professional experience including at least 2 years of product experience.

Preferred Qualifications:

• Ability to work directly and independently with an engineering team to define roadmap, prioritize initiatives and achieve business objectives
• Knowledge and experience with event driven and service oriented software architecture is preferred
• Knowledge or experience in machine learning and AI is preferred but not required
• An MBA or Master’s degree in Computer Science  is preferred but not required

The base salary hiring range for this position is $74,000 to $130,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.