Stellenbeschreibung

• Sie optimieren Prozessabläufe und übernehmen die Anpassung, Optimierung und Weiterentwicklung der Systemarchitektur, insbesondere des Gefahrenmanagementsystems.
• Sie sind zuständig für den technischen Betrieb und die Dokumentation der IT-Systeme im Verbund unserer Sicherheitsleitstellen und die Administration des Gefahrenmanagementsystems.
• Sie sind verantwortlich für die technische Koordination und Realisierung von Kund:innenanforderungen unter Einhaltung von IT-Sicherheits- und Qualitätsanforderungen und die Abstimmung mit Kund:innen und Systemlieferant:innen.
• Sie übernehmen Verantwortung beim Systemmonitoring und bei der Ableitung von notwendigen Maßnahmen am Gefahrenmanagementsystem.
• Sie gestalten durch die Anpassung und Weiterentwicklung der IT-Systeme unter Berücksichtigung der geltenden Normen und Richtlinien unsere Zukunft mit.

Qualifikationen

• Ausbildung: Abgeschlossenes Studium in Ingenieurwissenschaften, IT oder eine vergleichbare Qualifikation
• Erfahrungen:Mindestens 4 Jahre Erfahrung im IT-Umfeld, idealerweise im Bereich Sicherheits- oder Gefahrenmanagementsysteme.
• Technisches Know-How: Erfahrung mit HTML-Skripterstellung, MS SQL und verteilten IT-Infrastrukturen sowie fundierte Kenntnisse im IT-Prozessmanagement und ITIL-Framework werden vorausgesetzt. Idealerweise sind Sie zudem vertraut mit Übertragungstechnik und Gefahrenmeldeanlagen. Kenntnisse der Normen und Richtlinien in der Sicherheitsbranche sind von Vorteil.
• Sprachen: Sehr gute Deutschkenntnisse erforderlich, gute Englischkenntnisse wünschenswert
• Arbeitsweise: Selbständige, strukturierte und zielorientierte Arbeitsweise
• Persönlichkeit: Hohes Maß an Kunden- und Serviceorientierung, Teamfähigkeit und Flexibilität, ausgeprägte analytische und konzeptionelle Fähigkeiten

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Stellenbeschreibung

• Sie analysieren und erfassen die Kund:innenbedürfnisse und legen das Leistungsspektrum gemeinsam mit den Auftraggeber:innen fest. Ihren Fokus richten Sie dabei auf die technische Umsetzung der betrieblichen Anforderungen unter Berücksichtigung verknüpfter Funktionen und bestehender Abhängigkeiten zu anderen Programmsystemen.
• Sie realisieren kundenspezifische Anwendungslösungen auf Basis von BMC Remedy und begleiten die Applikationen auch nach Projektende kontinuierlich im laufenden Betrieb.
• Die Planung und Überwachung der Datenschnittstellen sowie die Installation und Administration der Applikation gehört dabei ebenfalls in Ihr Aufgabengebiet
• Ihnen obliegt die Erstellung und Pflege von Programmdokumentationen sowie der Benutzer- und Organisationshandbücher.

Qualifikationen

• Ausbildung: Erfolgreich abgeschlossenes Studium der Ingenieurswissenschaften, IT oder eine vergleichbare Qualifikation
• Erfahrungen:Mindestens 4 Jahre Berufserfahrung im IT-Umfeld
• Technisches Know-How: Erfahrung in der Administration von Microsoft SQL-Server sowie im IT-Prozessmanagement und ITIL-Framework. Sie verfügen über fundierte Kenntnisse zu Datenbanken, Analyse- und Reporting-Tools und bringen idealerweise Kenntnisse in der Administration von BMC Remedy mit.
• Sprachen: Sehr gute Deutschkenntnisse erforderlich, gute Englischkenntnisse wünschenswert
• Arbeitsweise: Selbständige, strukturierte und lösungsorientierte Arbeitsweise
• Persönlichkeit: Hohes Maß an Kunden- und Serviceorientierung, Teamfähigkeit und Flexibilität, ausgeprägte analytische und konzeptionelle Fähigkeiten

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Job Description

Position Overview:

OEM Sales Manager is responsible to achieve annual sales and/or profit goals through efficient management and satisfaction of customer needs within the assigned territory with a primary focus on OEM’s, Tier1 and Tier 2 suppliers in the ABA (Automotive, Building Interior and Aerospace) markets.

Essential Duties and Responsibilities include, but not limited to:
1) Provide quality service to sia Abrasive customers (OEM’s & distributors/direct accounts) in all assigned tasks, while always upholding sia’s company values.
2)Achieve and strive to surpass the assigned sales goals by maximizing promotion and sales activity of sia Abrasive products.
3) Efficient communication and management of OEM accounts, direct and distribution relationships.
4) Responsible for day-to-day sales activities (quoting and obtaining orders) to building and maintaining long-lasting, strong relationships with customers while understanding their business objectives, needs and challenges
Having a strong understanding and experience in developing long term relationships with OEM accounts, knowledge of abrasives and their capabilities and customer applications within Automotive, Building Interior and Aerospace market segments in the assigned territory:
• Develop and maintain OEM account coverage plan within designated territory
• Proper presentation of the sia Abrasives line as directed
• Communicate regularly with management
• Efficient use of and knowledge of sia Abrasive policies, procedures, and technology.
5) Responsible for market development activities:
• Focus on prospecting, development, and maintenance of OEM accounts (through distributors and direct end users)
• Perform product in-service training to ensure customer satisfaction, as needed
• Frequent market feedback on products, competition, and market conditions to your manager
• Develop and maintain specific information relative to competitors and distributors in the market

Develop, maintain, and deliver accurate information on gained and lost business
• Find and develop partnerships with new OEM accounts while managing and growing existing accounts in the assigned territory.
6) Actively probe for all sia Abrasive products for current and potential customer and communicate the result to the sales management.
7) Generate new ideas that contribute to territory, business unit, company mission and profitability.
8) Timely and accurate fulfillment of Sales Administration duties:
• Expense reporting within guidelines outlined in sia Abrasives T&E Policy
• Sales call and sales activities reporting
• Organizing and participating in conferences, trade shows and/or workshops.
9) Develop and establish a consistent group of strong direct and distribution accounts aligned with sia Abrasives Mission, Vision, and objectives.
10) Develop and implement business a plan for assigned region.

Regular duties:
• Work with direct OEM accounts and distributor partners to evaluate, test and gain new applications.
• Support existing partners and develop new OEM distribution as needed in territory
• Test new products with customers and monitor and report on test results
• Submit sample requests and pricing quotes
• Report on sales activities to VP of Sales - weekly and as needed
• Monitor and report your sales expenses as requested by the company policy
• Special assignments
Responsibility and Decision-Making Authority:
• Act independently; Team player that makes decisions within Company policy

Working knowledge of abrasive products
• Valid Driver’s License required
Education and Experience:
• Must have at least 5+ years of experience with a proven track record of significant sales accomplishments with OEM’s in the Automotive, Building Interior and Aerospace.
• Bachelor's degree in sales, marketing, or other business field.
• Coated and non-woven abrasive sales experience is a big plus

Qualifications

Qualifications/Competencies/Position Requirements:
Knowledge, Skills, and Abilities:
• Self-starter, energetic, proven ability to create growth opportunities and close deals, has the drive to achieve goals and objectives, proven relationships with customers, excellent communications skills, strategic thinker-not satisfied with status-quo, strong leadership/influence skills
• Strong presentation, persuasive, and interpersonal skills
• Strong personal organization and time management skills
• Highly developed network and contacts with key decision makers in one or all these areas of focus
• Proficient computer skills in the use of Microsoft Office
• Site Locations: Open / home office possible – candidate must be located with easy access to a major airport

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求人内容

求人内容：
【ソフトウェアプロジェクトコンポーネントマネージャー】

ハイブリッド車向けのブレーキ製品、iBoosterおよびESPhevXのソフトウェアプロジェクトコンポーネントマネージャーを募集しています。
今後さらに広がっていく電動化に向けて、ボッシュのシェアを広げていくために一緒に働いてくれる仲間を募集中です。

職種内容：
ブレーキ製品（iBoosterおよびESP）の顧客ソフトウェアプロジェクトマネジメント業務

１）顧客技術渉外および技術窓口
２）顧客要求仕様解析、スケジュール、リソース管理
３）社内プロセスに沿ったソフトウェアプロジェクトマネジメント
４）社内グローバルプロジェクトチームとりまとめ

資格

求められるスキル

１）プロジェクトマネジメントスキル
２）プロセス遵守
３）リーダーシップ
４）コミュニケーションスキル
５）日本語（JLPT N2 必須）
６）英語（TOEIC ６００点以上、ビジネス英語）

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Job Description

 Are you an HVAC residential service technician who is getting tired of weekend or on-call work?

Do you enjoy working with contractors, dealers, engineers, architects, and homeowners?

Would you instead like to be able to work from the comfort of your own home?

Are you afriendly and cooperative team player?

Are you articulate and easily able to explain things to people clearly in a way they can quickly understand?

Do you want Paid certifications and license renewals?

Do you want a generous time off and benefit package?

Are you willing to travel within the US as needed for both initial and ongoing product trainings?

If yes, great news! We have an incredible opportunity for youtoimprove your job satisfactionwhen you join Bosch Home Comfort as an HVAC Technical Support representative!

Here’s the opportunity:

Bosch Home Comfort is currently seeking an experienced Heating / Air Conditioning Service Specialist 2 tosupport customers/contractors in the US.  This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Depending on an applicant’s geographic location, working hours can fall between 8am - 7pm EST (8 hour shift).  

Successful candidates will have strong experience with Water Source Heat pumps, Air-to-Air Heat pumps, Boilers, A/C and mini-split equipment. This position requires a person that is customer focused with HVAC experience and is adaptable to the changing needs of our expanding business. This is a great opportunity to use your field service knowledge in a remote setting supporting Bosch Home Comfort’s complete line of heating cooling and hot water products.

Job Duties & Responsibilities:

• Provide phone and email-based trouble shooting and applications assistance to contractors, dealers, engineers, architects, and homeowners on hydronic heating, forced hot air, domestic hot water, air-conditioning, heat pumps
• Work with Product Management, Quality, Risk and assessment. Warranty and return departments to provide overall support for Bosch Home Comfort products
• Represent the business in complaint resolution or technical investigation when required, with feedback on root cause analysis
• Start and maintain computer based electronic records of calls. Answer departmental emails
• Review technical materials to verify its correctness. Support new product introductions by assisting in the development of departmental technical documents and/or technical videos
• Provide trouble shooting and applications support internally to Customer Service Team and outside sales representatives
• Provide peer level support developing others in area(s) of technical expertise.
• Home based for daily work, local site visits when needed
• Minimal travel inside and outside of the USA for training or service work 
• Assist the business in continuous improvement projects
• Works independently within established procedures associated with the specific job function

Qualifications

Basic Qualifications: 

• 5+ years of HVAC experience in one or moreof the following: Air-to-Air Heat pumps, Water source Heat Pumps, Geothermal (residential or commercial)
• 3+ years of work experience in two or more of the following: Air - Conditioning circuits, Air conditioning, compressors, controls, ground loops, Domestic hot water systems. Oil and Gas installation and service, Boiler, controls, fuel combustion, heat exchange/transfer, fluid transfer, fresh air and exhaust systems
• 2+ years of MS Office experience 
• High School diploma or GED

Preferred Qualifications:  

• Experience with tankless hot water, Hydronic boilers, Warm air furnace
• Experience with retention oil burner 
• Experience with system piping, hydronics, venting, wiring
• NATE certification, Oil or Gas license
• EPA certification 
• Strong problem-solving skills and willingness to take initiative, customer orientation, communication skills and ability to function as a member of a team.
• Strong phone and writing skills
• A positive attitude and mindset to achieve individual and departmental goals
• Organization, attention to detail, and an overall sense of urgency and ownership. 
• Good typing skills 
• Working proficiency in French, Spanish, and/or Portuguese.

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Job Description

The Business Development Manager (BDM) will lead the development of strategy, sales, and marketing activities to drive new and existing end user relationships for Access Control and Intrusion solutions.  The BDM will maintain a pipeline of prospects and opportunities to accelerate growth in the North American market place, including the management of Corporate Accounts and solicitation of net new business.

This position will focus primarily on developing new end user opportunities primarily within the retail vertical and will require a current significant network of end users, consultants, architects, and engineers.  The key to success includes leveraging cross-functional relationships within the Bosch Key Account and District Sales organizations.

• Develop strategies, action plans, and relationships to influence the specification and purchase of Bosch Security Systems product offerings within the North America markets, primarily within the retail vertical.
• Identify, qualify, and develop target clients by business potential and/or industry influence.
• Generate, follow-up and win project leads.
• Leverage integrator channel for the installation/support of end user deployments.
• Attend industry and trade association meetings; support PR activities.
• Prospect potential architects, engineers, consultants, and decision-makers within the retail vertical.
• Coordinate, present, discuss, and follow up on technical/commercial solutions with prospects and decision-makers.
• Gather and provide feedback on customer product requirements, market trends, customer/end-user needs to internal stake holders.
• Manage contacts, prospects, opportunities, and projects via the Bosch Security Systems approved CRM system.

Qualifications

• High School Diploma is required.
• Bachelors or Master’s degree in a technical field, marketing, management or related field is preferred.
• 3-5 years security industry (Access/Intrusion) experience, working with customers, preferably in the retail vertical.
• 3+ years’ experience, with demonstrated success, working with security products in business development required.
• Knowledge of access control and intrusion product technology integrations preferred.
• Working knowledge and experience in the design and installation of security IP/IT products. 
• Must have excellent verbal, written and interpersonal communication skills.
• Must possess very strong presentation skills. 
• Must demonstrate strong organizational and follow-up skills.  
• Industry affiliations and certifications are a plus.
• Proven ability to work collaboratively with others. 
• Ability to overcome obstacles; be resourceful, action oriented and tenacious.
• Use Microsoft Office proficiently (i.e. Word, Excel, and Power Point).
• Willingness to travel up to 70% within geographic region is required. 

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Descrição da vaga

We are seeking a dynamic and forward-thinking and technology-oriented process analyst to join our CoE Operations Excellence.

As a process analysist You will play a crucial role in driving our operations’ transformation
towards excellence, enhancing efficiency, reducing operations costs, and improving overall
performance of service delivery.

As a process analyst Your key responsibilities are:

• In-depth process analysis at operational level
• Conduct process mapping and value stream design
• Provide process documentation with focus on process execution (SOP)
• Identify bottlenecks, waste, inefficiencies, or other areas of concern
• Evaluate the potential for process standardization, streamlining and automation
• Conduct root-cause analysis of problems
• Identify improvement opportunities; propose solutions, prepare their business cases incl. efficiency-gains and cost savings
• Implement approach for continuous improvement of operations
• Assess effectiveness of key performance indicators, adapt/propose more effective ones
• Provide effective KPIs for operations steering as well as the correspondent reporting
• Leverage operations technology: such as task mining
• Implement operations excellence methods and tools for associate development and enablement
• Enabling and training of end users and stakeholders
• The operations (process area) in scope are related to the service delivery from Bosch Digital to internal customers.

Qualificações

• Degree in business administration, engineering or similar
• Experience in the analysis of business processes at operational level, including
• experience in optimization, streamlining projects and with IT trends as automation, mining, AI, machine learning.
• Experience in developing business cases and estimating efficiency gains
• Knowledge on methodology for derivation of key performance indicators
• Experience in operations excellence methods such as BPS methods, six-sigma, lean management
• Passion and high ambitious for excellence
• Strong communication and leadership skills
• Resilience for organizational development
• Pro-active, autonomous and result-driven
• Team player and open to work in an international environment
• Analytic
• High IT afinity and experience in using IT products such as task mining, automation, AI, machine learning
• Advanced English (writing and reading) - mandatory
• German (writing and reading) - differential

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Description du poste

Sous la responsabilité du Responsable HSE France, vous aurez pour mission l'amélioration de la santé sécurité au travail du périmètre des Ventes, à travers : 

• La veille réglementaire HSE et la mise en œuvre des exigences légales ; 
• Le suivi et l'amélioration des systèmes de management HSE ;
• Le déploiement des activités HSE en lien avec le responsable et la vision France ;
• La réalisation d'audits et de visites terrain ;
• Le traitement des évènements significatifs (accidents, incidents, non-conformités…) ;
• Le conseil de la Direction et le support des équipes opérationnelles en matière de HSE.

Le périmètre d'intervention du poste concerne essentiellement des itinérants. Quelques déplacements sont à prévoir dans nos centres situés sur tout le territoire français.

Qualifications

Vous disposez un Diplôme d'ingénieur ou un master (dans les spécialités qualité, hygiène, sécurité, environnement), vous êtes rigoureux(se), organisé(e), avec un bon relationnel, une capacité d'initiative, et avez une appétence pour le terrain et les sujets opérationnels ? Cette offre est faite pour vous. 

Enfin, vous maîtrisez le français et l'anglais ainsi que le Pack office.

La maitrise de Seirich et de Tennaxia est un plus.

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Stellenbeschreibung

Für unser PreMaster Programm suchen wir engagierte Bachelorabsolvierende, die die Theorie eines Masterstudiums mit Unternehmenspraxis vereinen wollen.

Das erwartet Dich:

• Zweistufiges Qualifizierungsprogramm
• Dauer der Unternehmensphase: bis zu zwölf Monate
• Betreuung durch ein persönliches Mentoring

Folgende Fachaufgaben warten auf Dich:

• Du wirst Teil unseres Teams und unserer Projekte in der Enabling IT innerhalb der Business Digital Organisation.
•  Du erhältst Einblicke in die Koordination und Steuerung von IT-Projekten im Bereich Automatisierung von Geschäftsprozessen und Low-Code/No-Code.
• Du arbeitest eng mit unseren Fachbereichen zusammen und erhältst Einblicke in verschiedene Bereiche des Geschäftsbereichs Bosch eBike Systems.
• Du berätst in enger Kooperation mit erfahrenen Projektleitern, IT-Consultants und Product Ownern die Fachabteilungen bei der Formulierung von Anforderungen und Fachkonzepten. Dabei sammelst Du wertvolle Erfahrungen in der Zusammenarbeit mit multinationalen Partnern.
• Du setzt im Bereich Automation@eBike dein eigenes Projekt auf Basis von Low-code/no-code um und stimmst dich dabei eng mit den relevanten Stakeholdern ab. Dabei bist du von Projektanbahnung bis zum Rollout verantwortlich für die Koordination und Steuerung der Arbeitspakete.

Qualifikationen

• Ausbildung: überdurchschnittlich abgeschlossenes Hochschulstudium (Bachelor) im Bereich Wirtschaftsinformatik, BWL, Informatik oder vergleichbar und die konkrete Absicht im Anschluss ein Masterstudium aufzunehmen
• Erfahrungen und Know-how: sicher im Umgang mit Microsoft 365 Anwendungen sowie idealerweise erste Erfahrungen im Projektmanagement und/ oder Prozessautomatisierung, Low-code/ No-code Anwendungen
• Persönlichkeit und Arbeitsweise: strukturiert, kommunikativ, selbständig und proaktiv, hohe Analysefähigkeit, flexibel (auch in Bezug auf mobiles Arbeiten)
• Begeisterung: hohe IT-Affinität, Interesse an Digitalisierung und Automatisierung
• Sprachen: sehr gute Deutsch- und Englischkenntnisse

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Job Description

Responsible for network expansion of Bosch service partner-Automotive-Two-wheeler (BS2W) module in the specified territory.
•
Technical understanding of Bosch Two-wheeler products and promote the consumption via BS2W workshops.
•
Responsible for enrollment and adoption of BSP-App at the BS2W workshops.
•
Drive all the value propositions at the workshop level.
•
Deploy the service development policy and drive the key initiatives.
•
Maintain the workshop quality and guidelines at the desired level.
•
Initiate and implement sales campaigns at the BS2W workshops to increase customer footfalls.
•
Willingness to do an extensive travel.

Qualifications

B.E/B. Tech from reputed Institutes, MBA/PGDBM would be an added advantage.
•
3 or more Years of Work Experience in automotive Aftermarket in the relevant field
•
Knowledge and Experience of Sales Function and Concept selling.
•
An Effective communicator with excellent relationship building & interpersonal skills, problem solving and organizational abilities.
•
Knowledge of Excel / Word & other IT tools
•
Ability to liaison between cross functional teams
•
Ability to influence.
•
Should possess Leadership skills.
•
Ready to accept a Job transfer in any location suggested by the company.

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Job Description

Highly skilled Professional Sales Manager, able to share company value proposition to prospective clients and customers using consultative sales approach. Able to complete the sales cycle from start to finish. The Sales Manager cultivates new clients into company growth and expansion through negotiation, maintaining CRM data, and growing existing and current clients for Bosch Service Solutions. Design and maintain effective communication materials including presentation content and client communication managing CRM databases and sales cycle tracing tools to ensure currency and accuracy.

The position will be operating out of the Detroit, Michigan area.  The Sales Manager needs to effectively leverage supporting resources in the sales process with the spirit of teamwork and cooperation in a multi-national environment.

Essential Functions:

• Proven Self-Starter with the ability to perform at high levels, with limited supervision, in a remote capacity.
• Pro-actively conduct research on potential client and industry marketing opportunities
• Contract negotiation
• Provide feedback on Marketing Activities
• Share and understand our high growth objectives
• Demonstrate ability to develop new business relationships working autonomously
• Exhibit good business judgement and acumen
• Be both confident and flexible in views
• Require ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives
• Necessary ability to travel and maintain a high level of comfortability presenting to large audiences of executive level management
• Must demonstrate interpersonal skills
• Oral and written communication skills

Competencies:

• Leadership experience successfully building relationships with internal and external clients
• Ability to translate vision and strategic plan into clear and specific strategies with defined and measurable outcomes
• Proven executive-level skills in complex deal strategy, development, financial structuring, and negotiations
• Professionally draft and deliver proposals, both internally and externally
• Report on sales activity with consistent frequency
• Solid outsourced Contact Center or BPO management experience within the Automotive Ecosystem
• Experience building successful working relationships with C-level executives
• Ability to work virtually and travel to pursue and qualify leads
• Superior business skills including financial acumen, corporate planning, business operations and account management
• Exceptionally self-motivated and directed
• Affinity to the following sectors: Automotive Eco-system, Mobility, Pharma, Insurance, IOT
• Communication proficiency

Qualifications

• Bachelor’s level degree in business or related field, or equivalent blend of education and work experience
• Minimum of 5-7 years Executive Level Sales Experience
• Experience directing strategies for new sales
• Demonstrate computer literacy
• Proficient in Excel, Word, Microsoft Teams, Outlook Email
• Excellent written and verbal communication skills using the English language
• Superior interpersonal, team building, and organizational skills

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Descrição da vaga

-Provide support for Logistic global team, solving complex issues related to the SAP EWM module.

-Implement and maintain SAP EWM projects, ensuring alignment with business requirements.

-Manage incidents, problems, and service requests, adhering to ITIL best practices.

-Monitor system performance and availability to ensure optimal operations.

-Develop and maintain comprehensive documentation, including user guides and process flows.

-Collaborate with cross-functional teams to drive continuous improvement.

Qualificações

-Bachelor's degree in Computer Science, Information Systems, or a related field.

-Hands-on experience with SAP EWM module.

-Understanding of SAP R/3 configuration and customization.

-Knowledge of ABAP.

-Experience with ITIL frameworks (Incident, Change, and Problem Management).

-Problem-solving and analytical skills.

-Proficiency in MS Office suite (Excel, PowerPoint, Outlook).

-Advanced English (mandatory).

Preferred Qualifications:

-SAP S/4HANA experience.

-Knowledge of other SAP modules (e.g., WM, LE, MM).

- knowledge of Serialization, Warehouse Management Processes, Inventory Management, Order Processing, Picking, Packaging and Shipping Process, etc.

#LI-MM1

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Descrição da vaga

Main Responsibilities:

• Provide support to users in the logistics business areas.
• Resolve incidents and problems (implementations and improvements) related to SAP EWM and WM modules.
• Experience in ABAP programming language for code reading and error analysis.
• Strong domain knowledge in Serialization, Warehouse Management Processes - Inventory Management, Order Processing, Picking, Packing, Shipping Process, Returns Processing.
• Must have experience in SAP EWM inbound/outbound processes.
• Solid experience in SAP ECC WM/LE modules.
• Desirable knowledge in MM.

Qualificações

• Bachelor's degree in Computer Science or related Information Technology field.
• Proficiency in MS Office Suite.
• Knowledge of SAP EWM module – SAP EWM Support Analyst
• Strong communication skills for presentations and feedback, with a persuasive nature and a penchant for networking.
• A passion for helping others and interacting with clients is essential.
• Critical thinking skills to identify recurring requests for more efficient handling.
• Fluent English – mandatory
• Spanish – a differential

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Descrição da vaga

Key responsibilities:

• Develop, implement, and maintain call flows and routing strategies in Genesys Engage.
• Create and integrate chatbots and voicebots using Google Dialogflow.
• Develop and customize AI solutions using platforms like AlephAlpha and/or ChatGPT.
• Perform system integrations via APIs and Web Services.
• Document developed solutions and implementations.
• Participate in stakeholder meetings to understand requirements and present solutions.
• Conduct testing and ensure the quality of developed solutions.
• Monitor application performance and propose improvements.
• Stay up-to-date on new technologies and trends in AI and Contact Centers.
• Provide third-level technical support for implemented solutions.

Qualificações

• Education: Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field. 
• Software development experience, with a focus on contact center solutions and/or Artificial Intelligence.
• Strong analytical and problem-solving skills.
• Ability to work both independently and as part of a team.
• Proactive, self-motivated, and results-oriented.
• Excellent interpersonal communication skills and the ability to present ideas clearly and concisely.
• Ability to learn new technologies quickly and adapt to change.
• Experience with Agile methodologies (Scrum, Kanban).
• Genesys Engage: Solid experience in developing, configuring, and deploying call flows and routing strategies. Deep understanding of the platform's architecture and APIs. Advanced/Expert level.
• Google Dialogflow: Proficiency in building, training, and deploying chatbots and voicebots using Dialogflow. Experience with API integrations and managing intents, entities, and contexts. Advanced/Expert level.
• AI Platforms (AlephAlpha/ChatGPT): Proven ability to develop and customize AI solutions using platforms like AlephAlpha and/or ChatGPT. Knowledge of NLP (Natural Language Processing) techniques and language models. Advanced level.
• Programming Languages: Proficiency in languages relevant to Genesys development and API integrations, such as .Net, Python, JavaScript, or similar. Advanced level.
• APIs and Web Services: Experience with REST APIs, Webhooks, and system integrations. Advanced level.
• Databases: Knowledge of relational and NoSQL databases. Intermediate level.
• Version Control: Proficiency in code versioning practices using [specify tools, e.g., Git, SVN]. Intermediate level.

Language:

• Advanced English proficiency (reading, writing, and speaking) for interacting with technical documentation, vendors, and global teams.

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Job Description

Are you passionate about data governance and quality in a dynamic, high-tech environment? Join our team as a Data Quality & Governance Expert and play a pivotal role in shaping the future of data management in our Powertrain Solutions (PS) organization.

Your Key Responsibilities:

• Lead the technical implementation of the data governance framework, focusing on data quality, metadata management, and cataloging.
• Define and establish data management standards tailored to Powertrain Solutions, addressing enterprise requirements, technology trends, economics, and business policies.
• Design and implement cross-system concepts to safeguard data quality, developing robust processes and ensuring their sustainability.
• Analyze and resolve complex data quality use cases across various domains, creating business and cleansing rules using advanced data quality solutions.
• Define and track data quality KPIs, create dashboards, and ensure continuous monitoring and improvement.
• Conduct data profiling and ensure effective metadata management to enhance the organization’s data governance capabilities.
• Provide expert consultation to data stewards, business units, plants, and teams, guiding them in improving their data management practices.
• Act as the go-to expert for data governance tools and processes within the Powertrain Solutions organization.

Qualifications

What Sets You Apart:

• Education:
  • Master’s, diploma, or Ph.D. in Data Science, Information Technology, or a related field.
• Experience:
  • Proven expertise in data governance and quality, preferably within the automotive industry or similar sectors.
  • Hands-on experience with data quality tools, cataloging solutions, ETL, and data integration technologies.
• Technical Skills:
  • Mandatory:proficiency in SQL, Python, data catalog, data quality systems, Azure environments.
• • Java, Databricks, Data Warehousing, MS-SQL Databases, and SaaS platforms (nice to have)
  • Familiarity with Power BI, SAP (optional) and AWS.
• Personal Attributes:
  • Strong communication and coordination skills with a team-oriented and independent mindset.
  • Agile thinker with high levels of self-motivation and adaptability.
• Languages:
  • Fluent in Portugueseand in English (written and spoken).
  • German skills are a plus.

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Job Description

The Regional Marketing Manager (MKR) is responsible for Video Analytics and a portion Video Camera portfolio within the North American (NA) marketing team. This individual will work closely with the NA sales team and global product managers to launch new cameras and video analytic solutions, develop and execute product marketing strategy, manage existing lifecycles, and provide market input for new product development, including new business models and go-to-market strategy.   The MKR is expected to become an expert in their responsible markets and the portion of the portfolio they oversee to help drive and steer the NA sales team to achieve sales goals and targets.

Essential Functions:

• Become a subject matter expert for your portfolio(s) for North America.  This includes competitive positioning, market trends, end-user and customer needs, and sales performance. 
• Work with the NA sales team and global product managers to develop and implement a marketing and sales strategy to gain market share.
• Serve as the primary contact point with global product managers for market intelligence, strategy, product requirements, and coordination with the North American Video Regional Sales Organization.
• Develop product launch strategies, plans, and budgets together with the NA sales team, including coordination of training, marketing material, and ramp-up plans.
• Successfully launch products into the North American market and follow up on the execution of the product launch plan with sales teams to reach sales targets.
• Support regional sales and marketing activities including events, tradeshows, webinars, and other speaking engagements.
• Assist sales on customer visits/calls when appropriate to provide deeper dives into the product/technology.
• Speak and present both internally and externally to promote Bosch product and technology leadership.
• Create product content such as case studies, videos, website copy and blog posts.
• Gain insight into customer use of current products, untapped opportunities, and buyer personas.

Qualifications

• HS Diploma or GED required.  Bachelor’s degree in marketing, communications, or related field preferred.
• Minimum of 5 years’ experience in the security industry and familiarity with the current technology used in surveillance cameras and video analytics.
• Must understand the IP video market and have experience launching both hardware and software-based solutions.
• Commercial background and experience working in a technical environment.

• This position requires 30% travel, domestically and internationally.

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Descrição da vaga

- Perform system analysis by probing the users to identify key user needs based on business processes. Assess those needs and identify any existing solutions.

- Creation of technical IT concepts to fit the business requirements based on standards.

- Development of IT concepts in global IT landscape

- Optimization of IT solutions within existing IT landscape

- Observation of market trends

- Keep abreast of technical developments and make recommendations to leadership. Serve as an advisor/resource to others.

- Provide technical support during off hours, including migrations.

- Provide status updates.

- Test the programs and document results.

Qualificações

- Bachelors in Computer Science or IT related field required

- SAP technical implementation experience

- Experience of working on SAP Fiori (implementation of standard apps, extension of standard apps, custom apps) projects

- Customization/Configuration Fiori Launchpad

- SAP ABAP Development experience (IDOC, BADI, BAPI, RFC, oData)

- Excellent skills in SAPUI5 framework, Java Script, XML and Json

- Experience in using source code repository

- Experience in SAP Business Application Studio (BAS) or WebIde

- Experience HCM environment is a plus

- Experience in SAP mobility solutions including Gateway and Data skills

- Advanced in English

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Job Description

Chapter lead & Squad lead Role for Cloud Operations Team

The Cloud Operations Chapter Lead and Squad Lead will be responsible for leading and managing the cloud operations team, ensuring the efficient and reliable operation service in  cloud infrastructure (AWS,Azure,GCP), and delivering exceptional service to high-demand customers (External markets)

Key Responsibilities:-
Develop and implement cloud operations strategy aligned with business goals.
Lead and mentor a team of cloud operations professionals.
Oversee cloud infrastructure design, implementation, and maintenance.
Manage cloud operations, ensure security and compliance, and optimize resource utilization.
Promote automation and DevOps practices.
Manage stakeholder relationships, engage with customers, and collaborate with team members.
Close collaboration with business development team and customers for new customer acquisition
Demonstrate strong technical expertise, problem-solving skills, and self-resilience

Qualifications

Years of experience in software industry
Bachelor's or masters degree in computer science, IT
5+ years of experience in cloud operations, leading teams, and working with multi cultures customers, counterparts, stakeholders
Strong technical expertise in cloud platforms, automation, and DevOps.
Excellent communication, interpersonal, and project management skills.
Experience with Agile methodologies and mindset.
Ability to manage stakeholders, engage with customers, and collaborate effectively.
Self-resilience and ability to handle stress and challenges

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Descrição da vaga

Job Description:

We are seeking a highly skilled and experienced Fortigate Expert to join our IT security team. The ideal candidate will possess deep knowledge and hands-on experience with FortiGate firewall solutions. This individual will play a critical role in managing, configuring, and optimizing network security infrastructure, ensuring robust protection against threats, and supporting our organization’s security operations.

Key Responsibilities:

• Design, implement, and maintain Fortigate firewall solutions to secure the organization's network infrastructure.
• Perform configuration, management, and troubleshooting of Fortigate firewalls and other Fortinet security products.
• Monitor network traffic, analyze security logs, and identify potential threats or vulnerabilities.
• Develop and enforce firewall policies, access controls, and security protocols to protect against cyber threats.
• Collaborate with IT and security teams to ensure firewall systems align with industry best practices and organizational requirements.
• Lead or participate in the deployment of security updates, patches, and firewall firmware upgrades.
• Provide technical support for network security incidents and assist in incident response and forensic investigations.
• Optimize firewall performance, conduct regular audits, and ensure compliance with regulatory standards.
• Train and mentor junior staff on Fortinet technologies and security best practices.
  Availability to perform On-call Duty (Sobreaviso) once a month or two.

Qualificações

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven expertise with FortiGate firewalls and associated security solutions.
• Minimum of 5 years of experience in network security and firewall management.
• In-depth understanding of Firewall policies, NAT, VPN, intrusion prevention systems (IPS), deep packet inspection (DPI), application control and Fortimanager
• Hands-on experience with FortiOS  and the FortiGate product suite.
• Knowledge of security protocols such as SSL/TLS, IPSec, LDAP, RADIUS, SAML.
• Experience with security monitoring tools, network monitoring, and log analysis.
• Fortinet certifications such as NSE4 or higher are highly desirable.
• Strong analytical and problem-solving skills with the ability to manage and resolve complex security issues.
• Excellent communication skills and ability to work both independently and as part of a team.
  Fluent English

Preferred Qualifications:

• Familiarity with other Fortinet products such as FortiManager, FortiAnalyzer, and FortiClient.
• Knowledge of additional firewall platforms or security technologies.
• Experience in cloud-based firewall and security solutions (AWS, Azure). 

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Descrição da vaga

Na posição de Assistente de Compras Jr. você exercerá as seguintes atividades:

• Emissão de pedido;
• Negociação junto a fornecedores;
• Contato com requisitante de várias áreas;
• Melhorias de processos com ênfase em ganho de produtividade.

#LI-LV1

Qualificações

Estamos buscando uma pessoa atenta à detalhes,  com boa comunicação, poder de persuasão, proatividade e confortável em trabalhar com metas.

Qualificações:

• Ensino Superior Cursando em Administração ou afins;
• Conhecimento intermediário Pacote Office;
• Conhecimento em SAP  e inglês avançado será considerado  um diferencial.

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