B2B Remote Jobs

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Lighting New York is hiring a Remote Pro Onboarding Specialist - Virtual Support

Pro Onboarding Specialist

LightingNewYork.com is one of the fastest growing online retailers in the Lighting Industry and is seeking an Onboarding Specialist for our Pro Program.

As a Remote Onboarding Specialist, you’ll be responsible for guiding our new trade customers through their first experiences with Lighting New York. You will identify, qualify and follow up with prospective pros through outbound activities such as phone outreach, email and texting.

Job Description:

The Onboarding Specialist will often be the first contact a new PRO will have with Lighting New York. This role is responsible for vetting and onboarding all new PRO accounts; reaching out to prospective pro members; and assisting the team with day-to-day operations related to the Pro Program sales process. The Onboarding Specialist ensures all new Pro customers are positioned for immediate success by delivering LNY’s renowned customer service. The ideal candidate will have experience with B2B sales processes, including the use of customer relationship management software, outbound customer engagement tactics, and customer relationship building.

Responsibilities:

  • Own the LNY Pro Welcome Process, from the first customer touch through the Pro’s first purchase
  • Align new Pros with appropriate resources as needed, including transfer to the Pro Account Manager, Sales Manager, members of the sales team, or other internal teams as required
  • Support the Pro team as needed with new customer acquisition activities and prospecting, including phone, email and SMS outreach, and scheduled follow-up tasks as required
  • Monitor new Pro feedback and assess LNY opportunities to improve our customer’s overall LNY experience
  • When appropriate, follow up with new Pro customers to seek endorsement, testimonials, and referrals
  • Build and maintain relationships with decision-makers in our Professional Program

Qualifications:

  • 2+ years proven experience in B2B customer service, sales, or a related field
  • Excellent communication and interpersonal skills, both verbal and written
  • Strong organizational and time management abilities
  • Proficient in Google Suite and CRM software
  • A passion for building strong customer relationships and delivering exceptional service
  • A positive, enthusiastic and infectious attitude

Location: This is a remote position, but some in-person meetings may occur at our Selinsgrove, PA office.

Compensation: This position will start at $17.00 hour and will move to $18.00/hour after 60 days. This is an Entry-Level position with opportunity for future advancement.

Benefits: Paid Time Off, Paid Sick Leave, full medical, dental, vision, and Life Insurance benefits, and matching retirement savings program

Schedule: Monday - Friday 8:30am to 5:00pm Eastern with a 30 minute lunch break

If you are a motivated individual who is looking for a fun, challenging and rewarding opportunity, we encourage you to apply.

About Lighting New York

Our company culture is team-oriented and fosters a positive environment with friendly people. We work hard to constantly progress, while also valuing the importance of having fun. We take pride in setting ourselves apart from the competition by striving to 'WOW' everyone we encounter in our daily business interactions.

We're looking for critical thinking team members who are team-oriented, of course, but who are also highly motivated, with the ability to work independently to solve unique problems. Because of the rapid growth of our company, we need people who are not only flexible but also adventurous, like to try new things, have an ability and willingness to learn new skills, and like to think outside of their 'everyday' job duties to come up with new ideas for the good of the whole company. A little creativity goes a long way!

Not only have we been continually recognized as a top place to work in the state of Pennsylvania, but Newsweek magazine recognized Lighting New York as providing Best Customer Service in the country! We place immense value on having direct dialogue with our customers!

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5d

Pricing Manager (m/f/d)

AVIV GroupParis, France, Remote
SalessqlB2BDynamicsDesignc++

AVIV Group is hiring a Remote Pricing Manager (m/f/d)

Job Description

The role of the FR Pricing team is to support the growth strategy of our French brands: SeLoger, Logic-Immo, Meilleurs Agents, as well as our brands specialising in Luxury (Belles Demeures, Lux Résidence), New Homes (SeLoger Neuf), Offices and Retail (SeLoger bureaux & commerces) and Construction (SeLoger construire).

The team is a centre of expertise that works closely with our Go-to-Market, Sales and Product departments identifying, evaluating and implementing growth levers. You are given a great deal of autonomy and responsibility, with your main contacts (Commercial Strategy Leaders, Sales Directors, Segment Managers, etc.) relying on your recommendations on a daily basis. 

The role of the Pricing Manager is to develop, optimise and operationalize pricing strategies to maximise revenue generation, balancing capturing value with customer volumes.

Although your primary focus will be on the French market, you will be part of an international team and collaborate with counterparts from other AVIV markets to drive overarching pricing initiatives and support the group’s overall advancement in pricing-related topics.

Your day-to-day responsibilities will include:

  • Work strategically, design and implement pricing models aligned with our core business goals

  • Support the group in the implementation of a new, more value-based pricing approach over the next years

  • Utilise data analytics to identify growth opportunities, inform pricing decisions and monitor performance

  • Analyse customer data to assess the impact of pricing on behaviour, satisfaction, and retention

  • Carry out market research, gather benchmarks and conduct competitive analysis

  • Create business cases and forecasts

  • Collaborate across functions and steer the operationalization of our pricing models and approaches

  • Lead a junior pricing analyst

 

  •  

Qualifications

About you :

  • You have more than 5 years professional experience in pricing and/or revenue management

  • You have a BAC+5 business school/engineering degree or university equivalent

  • You have a structured working approach and demonstrated ability to develop strategies that effectively balance business goals, market dynamics, and customer needs

  • You have strong analytical and quantitative skills, with proficiency in data analysis tools (e.g., Excel/GSheets)

  • You have proven ability to collaborate effectively with cross-functional teams in fast-paced environments

  • You possess excellent French and English communication skills, both written and spoken

  • You know how to adapt to a variety of people, from operational teams to C-levels

It's a plus if:

  • You already have SQL knowledge

  • You have experience with B2B subscription-based business models, marketplace and/or classifieds

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5d

Senior Editor, PlasticsToday

Informa MarketsSanta Monica, CA, Remote
Ability to travelB2B

Informa Markets is hiring a Remote Senior Editor, PlasticsToday

Job Description

The Informa Markets - Engineering group is seeking a seasoned, digital-savvy Senior Editor to drive coverage of the plastics industry, plastics processing technologies, materials, and related subject matter for our PlasticsToday media brand.

The ideal candidate possesses deep knowledge of plastics processing technologies and the industry at large. Experience with coverage of applications in key end markets — automotive, packaging, medtech and/or consumer goods — is a plus. The candidate thrives on producing a high volume of compelling, quality editorial content in a fast-paced environment. The candidate is a self-starter and master at producing engaging, informed content that connects the dots around industry trends; keeps our readers apprised of new technology developments; and drives reader engagement with punchy headlines, on-point subject matter, slideshows, and unique angles – all while adhering to daily, weekly, and monthly deadlines. The right candidate must have creativity and out-of-the-box thinking skills to brainstorm story ideas, experiment with new storytelling formats, and apply tactics for digital growth.

You are accountable for:

  • Conducting research, interviewing industry sources, writing stories, and editing contributed content related to plastics processing, as assigned, on a daily deadline.
  • Ensuring core beats are well covered, content is diverse, and topic-specific newsletters and products are supported.
  • Brainstorming, pitching, developing, and executing on editorial content.
  • Going beyond the press release to provide informed analysis and/or insight in every article. Providing real value to readers and content that other outlets aren’t offering, fostering loyalty and giving us a competitive edge.
  • Generating high-impact editorial in a variety of formats and channels, including infographics, video, podcasts, ebooks, webinars, social media, and other content formats beyond just written articles.
  • Working with the editor to identify and fill gaps in coverage.
  • Measuring, monitoring, and optimizing content effectiveness using web, newsletter, and social media data and analytics.
  • Actively shifting coverage/efforts to meet KPIs.
  • Striving to build and actively engage the plastics community through our various channels. 
  • Building relationships with industry influencers to identify emerging trends and significant industry developments.
  • Acting in an advisory role to Informa’s relevant live events for the plastics community; duties encompass consulting on subject matter, referring contacts, providing feedback on conference agendas, and providing some on-site support, such as panel moderation.
  • Other relevant duties, as assigned.

Qualifications

  • 8+ years of relevant B2B editorial/reporting/journalism experience.
  • Knowledge of and proven experience reporting on/writing about plastics-related topics.
  • Proven track record of pitching, developing, and producing high-value content for a fast-paced media organization.
  • Strong interviewing, editing, writing, communication, and organizational skills.
  • Demonstrated ability to generate high-quality, click-worthy editorial content and drive traffic.
  • Familiarity with web content management systems, basic SEO principles, web analytics, social media, and standard journalistic best practices.
  • Flexibility, adaptability, and ability to reprioritize focus and workload based on shifting business needs.
  • Ability to meet daily, weekly, and monthly deadlines.
  • Ability to travel several times per year to industry events and team meetings.
  • Bachelor’s degree in Journalism, English, Communications, or other relevant field (or equivalent on-the-job experience); plastics-related engineering/materials science degree or background a big plus.

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Informa Markets is hiring a Remote Strategic Exhibit/Sponsorship Sales Executive, Dermatology Conferences (Boca Raton, FL)

Job Description

We are seeking a dynamic and motivated Sales Specialist with a background in B2B events, particularly within the medical or healthcare industry. This role, reporting to the Vice President, focuses on driving booth and exhibit space sales for our annual national conferences, regional events, and virtual sessions. The ideal candidate thrives in a fast-paced environment, demonstrates high performance, and has a proactive approach to identifying and converting sales opportunities.

Key Responsibilities:

Sales & Client Engagement

  • Drive exhibit space sales targeting pharmaceutical companies, medical device manufacturers, and laboratory service providers.
  • Engage potential clients by upselling additional products and service offerings to maximize client value and engagement.
  • Maintain and optimize the exhibit hall floorplan, ensuring efficient and appealing space design.

Lead Generation & Client Development

  • Conduct research to identify prospective exhibitors by reviewing competitive events and industry news.
  • Proactively convert generated leads into valuable client relationships, leveraging follow-up strategies and engagement tactics.
  • Work closely with the business development team to expand and nurture client networks.

Sales & Business Development Support

  • Draft and manage sales contracts, ensuring accuracy and timely processing.
  • Oversee invoicing, payment processing, and follow-up on outstanding balances.
  • Regularly prepare and update sales and progress reports, providing insights to senior management.
  • Schedule and organize client calls, meetings, and conference sessions to align with strategic goals.

Database & CRM Management

  • Utilize HubSpot’s Sales Hub to maintain and update client and prospect data.
  • Conduct general data entry, maintain accurate contact information, and categorize clients based on products, disease states, and industry developments.
  • Create and manage automated email workflows to nurture leads and follow up with existing clients.
  • Upload business cards and client data collected from networking events, staying current with industry mergers, product launches, and regulatory updates.

Travel Requirements:

  • Attend team meetings twice a year in key locations such as Northern NJ, Boston, or Boca Raton.
  • Be present on-site for one week each at our two major national conferences, ensuring high levels of client service and engagement.
  • Support regional events as required, typically 3-5 times per year (including weekends).
  • Travel infrequently, based on sponsor or exhibitor needs.

Qualifications

  • Bachelor’s degree preferred in Business Administration, Biosciences, Healthcare, Pharmaceutical Marketing, or a related field.
  • Proven B2B sales experience, ideally within trade shows, conferences, or healthcare sectors.
  • Demonstrated proficiency in CRM tools, with a strong preference for experience with HubSpot.
  • Proficient in Microsoft Office Suite, with intermediate to advanced skills in Excel, PowerPoint, and Word.
  • Familiarity with event management software, such as Cadmium Expo Harvester, is a plus.
  • Excellent communication skills, with the ability to build relationships and effectively upsell products and services.
  • Strong organizational skills, capable of managing multiple tasks, prioritizing effectively, and maintaining attention to detail in a fast-paced environment.

Compensation:
The salary range for this position is $64,000–$74,000, with additional commission on net sales, providing significant earning potential based on performance.

This job posting will close on November 31st.

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5d

Customer Success Manager

Insight SoftwareRemote, REMOTE, Remote
SalesB2Bsalesforcec++

Insight Software is hiring a Remote Customer Success Manager

Job Description

The Customer Success Manager (CSM) is responsible for managing a book of business to drive customer adoption, time to value and high customer satisfaction while also meeting targets for renewals and gross revenue retention. The CSM will work with internal teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value and a high-quality experience.  The position will interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.   Additionally, the CSM will build loyalty by establishing rapport with the customer, advocate for their needs, build paths to incremental success, improve adoption and usage, and oversee the resolution of customer concerns.  

  • Serve as a trusted advisor to customers delivering best practices, guidance, and an empathetic ear as well as advocate on behalf of their needs, concerns, and issues 

  • Drive a seamless customer experience by working cross-functionally with our product, service, and support teams to ensure customers can adopt and gain value from our solutions 

  • Craft effective strategies for customer retention, negotiate and secure renewal agreements, and facilitate account expansion through tight collaboration with sales to support upsell and cross-sell opportunities 

  • Forecast and track key account metrics (e.g. quarterly retention and growth results and annual forecasts) and clearly communicate progress to internal stakeholders 

  • Implement short- and long-term success plans as well as measure the results of executed strategies to determine their efficacy 

  • Organize and execute a communication strategy for portfolio, including emails, one on one meetings, monthly update calls and quarterly business reviews focusing on overall customer health and adoption statistics, product reviews, and contractual status checks 

  • Manage customer relationships and escalations, including high severity requests, with a focus on solving business problems and deriving customer value from insightsoftware’s solutions 

  • Drive product adoption and usage of insightsoftware products and solutions to retain and grow revenue 

  • Proactively identify critical success factors and areas of business process improvement designed to enhance the overall customer experience  

  • Lead one or more special projects to enhance Customer Success goals and processes 

  • Participate in cross-functional reviews of product lines 

Qualifications

  • Bachelor’s Degree, preferably in accounting or finance 

  • 1+ years’ experience in an account management or customer success management role for a B2B SaaS company 

  • Experience using Salesforce and Totago, or other CRM/Customer Success platforms 

  • Proactive, self-motivated, highly collaborative, creative, growth-oriented, and team-centric 

  • Exceptional interpersonal skills for internal and external relationship building at all levels of the organization including cross-departmental colleagues, C-suite and clients 

  • Demonstrated history for developing and maintaining strong customer relationships as well as able to handle difficult situations with professionalism 

  • Demonstrated passion for customer satisfaction and a commitment to diversity of thought 

  • Demonstrated communication and presentation skills and comfortable when interacting in both one-on-one and group settings  

  • Demonstrated influencing skills and ability to build good working relationships  

  • Highly organized and efficient, with a proven ability to think both strategically and tactically  

  • Solid team player with a positive attitude and a record of consistently meeting commitments and assigned tasks  

  • Strong collaboration skills and the ability to work effectively with cross functional teams and subject matter experts to take ideas from concept through implementation  

  • Strong negotiation skills to work through complex issues that lead to a win/win result for company and customer  

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5d

Account Development Specialist

EurofinsKansas City, MO, Remote
SalesB2B

Eurofins is hiring a Remote Account Development Specialist

Job Description

This remote sales position supports the Clinical Sales efforts of Boston Heart Diagnostics by focusing on small-cap customer growth, re-engagement of former customers, prospecting of new customers, partnering with field sales in shared geographies and tactical implementation of strategic sales campaigns.

Account Development Specialist responsibilities include, but are not limited to, the following:

  • Working primarily through phone and email; proactively engage with customers and prospective customers to drive utilization of BHD testing. Utilize selling techniques to start a consultative conversation, discover circumstances, identify and address needs, overcome resistance, and ultimately gain agreement to move forward on mutually agreed upon next steps. 
  • Speak with clinicians and staff at all levels, regarding the science behind BHD testing and how it helps clinicians to better diagnose and manage heart disease. Speaks fluently on the merits of our test menu, ordering logistics, and billing. Can position our offering favorably versus the competition. Effectively utilizes company resources to assist in achieving the items above.
  • Shows an aptitude to convert clients in competitive selling situations and drives customers through the product adoption process.
  • Works collaboratively and cross-functionally with BHD field-based Sales, Medical Science Liaison, Marketing, and Customer Service teams to bring value to existing and prospective clientele in pursuit of increased test utilization and revenue.
  • Meets or exceeds benchmarks in: customer engagement and retention, skill development, product knowledge, administrative duties, CRM reporting, and cross-functional interdepartmental activity.
  • Participate in or facilitate field sales calls, company sales meetings, training programs, conventions, and trade shows as needed. Travel requirement is typically <5%

Qualifications

Minimum Educational Qualifications:

  • Bachelor’s degree and/or equivalent training in a healthcare field

Minimum Qualifications:

  • Minimum 2 years or more experience calling on or working with healthcare providers; especially in the cardiovascular disease space.
  • Diagnostic, B2B, and/or hospitality expereince
  • A demonstrated track record in meeting and exceeding sales objectives or business objectives
  • Field based or inside sales experience with a demonstrated track record of exceeding goals.
  • Authorization to work in the United States indefinitely without restriction or sponsorship

The Ideal Candidate Possess the Following Skills:

  • Strong written communication skills in a science or technical related field.
  • Strong analytical skills and the ability to convey complex technical information and concepts in a conversational setting.
  • Demonstrated ability to work efficiently and effectively on simultaneous tasks or assignments.
  • Must possess excellent communication and interpersonal skills that quickly build rapport.
  • Demonstrated organizational skills.

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5d

Sales Development Representative - West Region

SalesMid LevelFull Timeremote-firstB2Bc++

Solution Tree, Inc. is hiring a Remote Sales Development Representative - West Region

Sales Development Representative - West Region - Solution Tree, Inc. - Career PageNumber of Sales Accepted Leads (SAL) received by the Directors of Educational Partnerships (DE

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5d

Senior Named Account Executive, LATAM

SalesBachelor's degreeB2Bc++

Cloudflare is hiring a Remote Senior Named Account Executive, LATAM

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Department

Territory Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

What you'll do

We are looking for a seasoned sales professional to join our Enterprise/Field Sales Team responsible for covering large accounts in the LATAM area. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.

As an Enterprise Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.

Additional responsibilities will include:

  • Manage contract negotiations.
  • Maintain a robust sales pipeline.
  • Develop long-term strategic relationships with key accounts.
  • Prospecting into target accounts to generate new sales opportunities.
  • Aligning with channel partners on go-to-market strategy.

Examples of desirable skills, knowledge and experience

  • Bachelor's degree required
  • Minimum 6 years experience selling technology solutions in a B2B model, 3+ years selling to large enterprise accounts
  • Experience managing longer, complex sales cycles
  • Experience supporting and building relationships in Colombia highly preferred 
  • Basic understanding of computer networking and “how the internet works”
  • Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
  • Strong interpersonal communication (verbal and written) and organizational skills
  • Self-motivated; entrepreneurial spirit
  • Comfortable working in a fast paced dynamic environment

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Compensation

Compensation may be adjusted depending on work location.

  • For Colorado-based hires: Estimated annual salary of $266,000 - $325,000
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $269,000- $329,000
  • For Bay Area-based hires: Estimated annual salary of $284,000 - $347,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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5d

Commercial Account Executive, SMB

SalesBachelor's degreeAbility to traveltableauB2Bc++

Cloudflare is hiring a Remote Commercial Account Executive, SMB

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: NYC OR Boston

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

This role within the mid-market SMB segment focuses on both the acquisition of new commercial SMB accounts, as well as the expansion of existing SMB accounts. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.  

Key Responsibilities

  • Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
  • Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
  • Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies.
  • Developing scalable relationships with target partners, to expand partner ecosystem in a specific region.
  • Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
  • Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
  • Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. 
  • Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
  • As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. 
  • Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
  • Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
  • Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

Requirements:

  • 3+ years of direct closing B2B selling experience
  • Strong interpersonal communication (verbal and written) and organizational skills
  • Self-motivated; entrepreneurial spirit
  • Comfortable working in a fast paced dynamic environment
  • Bachelor's degree required
  • Demonstrated analytical and quantitative abilities
  • Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)

Examples of desirable skills, knowledge and experience:

  • 3+ years in Software/SaaS/Security Sales & Channel management.
  • Experience working in a predominantly outbound transactional environment.
  • Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover.
  • Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
  • Prior work in a start-up environment ideal.
  • Ability to travel up to 25% of the time.
  • Technical competence strongly preferred.

For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $184,000 - $224,000

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

 

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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Cloudflare is hiring a Remote Paid Media Specialist, APJC Marketing (11 Month Fixed Term)

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Contract Type: Fixed Term 11 Month
Available Location: Kuala Lumpur, Malaysia

What you'll do

Cloudflare is looking for a global paid media specialist who has a proven track record of campaign execution with a focus on paid social and display. This person will work in conjunction with the Sr. Paid Media Manager to manage and routine optimizations, new launches, testing, and reporting. Please note, that this is a fixed term role. Duration: 11 months.

Global Paid Media Specialist

The Paid Media Specialist is accountable to the Sr. Paid Media Manager for successfully executing the global paid social and display strategy and execution across a portfolio of products, regional accounts and campaigns. This role will work in conjunction with internal teams across the company to execute an industry-leading paid media program in the APJC region and will focus on managing campaigns that have both lead generation and engagement goals.

You should be strategic, hands-on and independently drive campaign execution and optimization. You will primarily be working on LinkedIn Ads and Meta Ads and must have a strong understanding of these platforms. The ideal candidate will have a track record of success managing paid media to deliver against pipeline targets through tactical implementation, strategic know-how and data-driven analysis.

This role will work closely with marketing ops and data teams to ensure campaigns are appropriately, measured, executed, and drive results based on funnel metrics, including leads, pipeline, opportunities and closed-won revenue.

 

Responsibilities:

  • Implement and support global paid social and display campaigns, including but not limited to campaign setup, strategy development, organization, day-to-day management and optimization
  • Coordinate and execute integrated planning across all product categories, crafting comprehensive plans and insightful recaps.
  • Collaborate with key stakeholders to ensure timely delivery of integrated planning tactics aligned with strategic objectives
  • Partner with internal and external partners, overseeing processes and ensuring accuracy while maintaining an quality assurance
  • Daily management of all paid social platforms, reporting, analytics, and trend tools – you will spend a majority of your time directly within ad platforms updating campaigns
  • Responsible for all basic tactical execution for paid social accounts at scale including audiences
  • Campaign optimization: ad copy creation and testing, landing page testing, and bid and budget management.
  • Partner with the regional paid media team leads to understand requirements, market challenges and adjust plans accordingly
  • Collaborate with globalisation team and local teams for asset translation (Mandarin, Japanese, Korean, Bahasa Indonesia, Thai, Vietnamese)
  • Create solutions at a global level that will help drive efficiency for other regions and team members
  • Track and report on campaign results on a weekly/quarterly/ad hoc basis.
  • Campaign budget allocation & monitoring to ensure proper pacing and efficiency
  • Effectively communicate insights and trends based on campaign performance and provide recommendations



Required Skills & Experience

  • 5+ years working with performance marketing paid media channels, with a heavy focus on paid social and display in a corporate environment
  • Experience in Linkedin and Facebook Ad platforms across multiple campaign types including lead and conversion focused ads across multiple ad types/formats is a must
  • Experience with Reddit, Twitter, Quora, and StackOverflow is an added advantage
  • Experience working with programmatic & display vendors such as StackAdapt, Display & Video 360 and/or The Trade Desk a strong plus
  • Strong understanding of the mechanics of paid media targeting in a B2B environment including 1st and 3rd-party data, intent data and account lists to drive targeting
  • Experience working with ABM platforms 6sense, Demandbase, and/or Metadata 
  • Experience with paid social channels using B2B paid social targeting options (such as 1st and 3rd-party CRM data) 
  • Excellent autonomy to drive planning, project management and prioritization with great attention to detail, time management and organizational skills
  • Experience working within a larger growth and demand generation team across numerous internal and external stakeholders
  • Strong analytical skills to analyze program effectiveness and ROI
  • Positive and flexible attitude for working in a fast-paced environment and being able to build strong relationships across various departments and functions. 
  • Ability to work effectively cross-functionally with a variety of roles, from executives to campaign managers and sales development teams
  • Strong data-management skills and analytical skills to analyze campaign effectiveness and ROI
  • Positive and flexible attitude for working in a fast-paced environment
  • Great attention to detail, time management, and organization skills
  • Very strong English language skills

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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5d

Sales Manager - Keep it Simple

Life isBoston,Massachusetts,United States, Remote Hybrid
SalesB2B

Life is is hiring a Remote Sales Manager - Keep it Simple

Hi! Thanks for clicking. We already love your curiosity and wonder what's going on in your life that makes you want to consider a big change. So, we have a question for you, talented Sales Manager: has there ever been a better time to leave the safe and predictable (aka, slow and bureaucratic) path you're on and do that thing you know in your soul you've got the potential to crush?
Nah.

We don't need to explain.
Three little words can change your world. You can rock ours. Keep it Simple.

Ready? Read on...

We need one dynamic Sales Manager to lead our team, expand our customer base, and grow revenue for Keep it Simple. You'll play a key role in shaping our sales strategy, building strong relationships, and guiding our growing team to hit ambitious targets. You'll use data to make smart decisions and keep us ahead of industry trends. If you're a hands-on, strategic thinker with B2B sales experience and a talent for motivating and bringing out the best in people, this role could be perfect for you.

IMPORTANT DETAILS:

  • This is a hybrid role and you'll choose where you work most effectively. Our locations in the Boston Seaport and our new Factory in Hudson, New Hampshire, will be your home base as you build your team and customer base.
  • We ask some important questions during this process. It's our way of handing you the mic so you can tell us your story. Please don't miss that part and take your time answering the questions.
  • If you prefer to answer some or all of our questions by sharing a video please do. Creativity is a Superpower!
  • A human will read and respond to every application. We know that's not the norm. We save the robots for our operations team.

Excited to learn more?

YOUR JOB

Essential Duties and Responsibilities

  • Build and lead a team of sales representatives in a vertical market space (health and wellness, food and beverage, music, and other categories)
  • Effectively manage key customer relationships
  • Develop and implement comprehensive B2B marketing strategies tailored to the Ideal Customer Profile
  • Ability to manage projects and ensure campaign deadlines are met
  • Work closely with operations, product development, creative, and customer care to ensure customer satisfaction
  • Create compelling content and marketing materials that highlight the benefits of our customizable products for each target industry
  • Manage digital marketing campaigns across various channels, including email, social media, Google Ads, and industry-specific platforms
  • Lead the effort to generate and nurture leads, utilizing a business contact search engine and CRM platform
  • Plan and execute industry trade shows, events, and promotional activities
  • Identify new opportunities and refine marketing strategies by analyzing market trends and competitor activities
  • Deliver useful insights through tracking and reporting on key performance indicators (KPIs) that measure the success of marketing initiatives

Your Experience and Qualifications: 

  • You bring the education and wisdom gained from a Bachelor's degree in Marketing, Business, or a related field
  • You have the knowledge and experience gained from at least 5 years of B2B sales and marketing
  • You possess an actionable understanding of B2B marketing principles and practices that work in small companies
  • You are consistently organized and effective at project management
  • You have effectively developed and executed successful marketing campaigns
  • You know how to use CRM systems and marketing automation tools for their intended purpose
  • You bring valuable insight and make wise decisions using analytical skills and accurately interpreting data
  • You speak, write, and present a variety of content effectively, clearly, and simply

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN

  • You and your team meet your goals and help other teams meet theirs
  • You are viewed as a company cultural leader
  • Your customers are delighted

We are located in the innovative and thriving Fort Point neighborhood. Our community is full of green space, outstanding food, and entertainment options. We offer top quality Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short, and Long-Term Disability, 401(k) with a match, Paid Time Off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs.

You’ll contribute to helping kids heal from trauma as we serve our social mission, The Playmaker Project.

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based upon race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.

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5d

Strategic Account Executive; Southern Europe

SalesBachelor's degreeB2BsalesforceDesignc++linux

Offensive Security is hiring a Remote Strategic Account Executive; Southern Europe

About OffSec

Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is a leading SaaS company with a world-class platform focused on professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s platform includes a cyber range and unique hands-on learning capabilities that help organizations and governments fill the cybersecurity talent gap by training their teams on today’s most critical skills.

Become a part of our global presence and work from anywhere.With customers in over 150 countries and team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team comprises diverse, internationally published authors, conference speakers, and seasoned information technology professionals from the private sector and governments worldwide.

Are you excited about our mission and what we do? Apply and join us!

About the Job

You will be a primary quota carrier and a member of our elite-performing EMEA sales team, responsible for accounts in our growing Southern Europe business.  EMEA is one of OffSec’s top-performing and fast-growing markets, with the entire team exceeding their targets and receiving invites to OffSec’s Sales President’s Club in 2023.  This mature territory has over-achieved performance in the last several years and requires a smart, high-energy, and hyper-driven sales professional.

This includes working with and creating new partnerships and direct sales motions, including following up on inbound sales leads, up-selling existing customers, and developing new opportunities.  We are a fast-paced environment, working in high-velocity sales opportunities.  Our products are HIGHLY DIFFERENTIATED; there is nothing like them in the market.

Duties and responsibilities

  • You will establish a vision and plan to guide your short--, mid-, and long-term approach to your accounts.
  • You will consistently deliver ARR targets while providing a fantastic experience to our customers.
  • Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities, and deliver repeatable and predictable bookings.
  • Land, adopt, expand, and deepen sales opportunities with your assigned accounts.
  • Explore the full spectrum of relationships and business possibilities across the client’s entire information technology organization, focusing on cybersecurity professionals.
  • Become a thought leader of OffSec's products.
  • Expand relationships and orchestrate complex deals across more diverse business stakeholders.
  • Holistically embrace, access, and utilize partner and alliance relationships to identify and open new opportunities.
  • Work as a team to ensure the most efficient use and deployment of resources. Provide timely and insightful input to other internal departments.
  • Position OffSec as a partner that helps strengthen the client's overall security posture with target stakeholders.
  • Champion OffSec to prospective clients and partners during sales presentations, events, and product demonstrations.
  • Experience working with Salesforce is required.  We also use Gong, Zoominfo, and LinkedIn Sales Navigator as sales tools.  
  • Maintain an accurate monthly sales forecast.
  • Bring your strategies, learnings, and ideas to advance OffSec's values, unique culture, and vision for the future.
  • Territory includes large enterprise and strategic partner accounts across EMEA.

Qualifications

  • You have 7+ years of direct enterprise sales experience selling B2B enterprise SaaS, e-learning, or technical training solutions to enterprise companies across France, Italy , Spain and Portugal 
  • You have 3+ years selling cybersecurity solutions  
  • You have previous experience utilizing partners, channels, and alliances to sell more successfully and overachieve your quota.
  • You have a measurable track record in new business development and over-achieving sales targets.
  • Experience in successfully selling during the market creation phase.
  • Proven track record of successfully closing six-figure B2B SaaS, e-learning, or technical training solutions to prospects and customers in the enterprise space.
  • Experience in the “C” suite, strong executive presence and polish, and excellent listening skills.
  • Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC, Challenger, or Win by Design methodologies is a plus.
  • Bachelor's degree; MBA a plus or equivalent experience.
  • Self starter mentality with a proven track record in end 2 end sales cycles
  • Strong operating Rythm : Pipeline Generation 
  • High performant characteristics: Goal oriented, strong work ethic, strong communication skills, honest, adaptable , ownership and adaptability 
  • Preferably located in Spain / Portugal 

Working conditions

This role is a full-time salaried position. Work hours for this position are flexible and will be performed from a home office. 

Direct reports

This position has no direct reports.

EEO

OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



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5d

Head of B2B Customer Success

PathstreamNew York, NY (Hybrid)
Salesremote-firstB2Bc++

Pathstream is hiring a Remote Head of B2B Customer Success

 

WHAT WE DO

Pathstream was founded on the premise that substantial unrealized economic & human potential exists within each organization’s frontline workforce. We are reshaping the way employees and managers on the frontlines excel in their careers. In this age of rapid tech evolution, our enterprise partnerships transform frontline teams from transactional to relational, from back office to middle office, and from task-oriented to strategic. We impact companies’ bottom lines with improved productivity, increased retention, and differentiated quality of customer experience; employees experience the benefits of greater success in their current roles while unlocking future professional growth.

 THE ROLE

We are seeking a dynamic Head of B2B Customer Success to run our B2B customer success team. This role is pivotal to the continued growth and success of the company. This role demands an ambidextrous operator / strategic thinker with excellent relationship-building skills, a strong understanding of SaaS customer success, an exceptional customer retention rate, and a passion for our mission.

Responsibilities:

  • Develop and implement a comprehensive customer success strategy that aligns with our mission and business objectives.
  • Serve as key person accountable for ensuring customer needs are met as they arise by leading & mobilizing internal teams & resources accordingly.
  • Leverage data to monitor customer health and satisfaction, using these insights to inform strategy and decision-making.
  • Develop, own, and manage the creation of quarterly and annual strategic account plans for each of our customers with a relentless focus on value creation.
  • Own and manage all contract renewals, creating strategies to ensure high renewal rates and customer satisfaction.
  • Identify opportunities for business expansion within our existing client base, and develop strategies to capitalize on these opportunities.
  • Take ownership of ensuring our Customer Success team prioritizes understanding the industries and departments/divisions of our B2B partners, including relevant macro, industry, company-specific, and division-specific context as key inputs to our strategy and value creation with each account.
  • Lead, coach, and develop a team of B2B customer success managers, setting clear objectives and ensuring team performance meets or exceeds expectations.
  • Build strong relationships with key customer stakeholders, becoming a trusted advisor and ensuring they realize the full value of our platform.
  • Collaborate closely with the product, operations & sales teams to align on customer needs, feedback, and potential improvements.
  • Be obsessed with the customer, reinforcing a customer-centric culture and ensuring that customer feedback and needs are at the forefront of our strategic decisions.

Qualifications:

  • A minimum of 10 years of relevant customer-centric experience with at least 5 years in a leadership role in an enterprise B2B company and at least 2 years experience with growth-stage startups and achievement both in Account Management and Customer Success functions. A strong preference for prior experience building and running a customer success team.
  • A stellar track record of building and growing relationships within existing clients that results in revenue growth.
  • Proven ability to anticipate customer needs and operational issues before they arise.
  • Demonstrated ability with existing clients to build strategic relationships with other senior stakeholders in order to extend our influence, lay the groundwork for expansion, and to hedge against the departure of any current stakeholder.  
  • Ability to translate these needs into action by galvanizing the right internal teams & resources, anticipating upstream & downstream implications, and following through to fully problem-solving issues to resolution.
  • GSD mentality: Scrappy problem solver, demonstrating bias-to-action and ability to operate at high speed in a fast-paced startup environment; player-coach mentality of enjoying a combination of thinking high level & digging in with individual contributions
  • Strong storytelling, presentation, data analytics & data visualization skill sets to inform strategy and communicate effectively and persuasively back to the customer.
  • Ability and passion for understanding the industries and departments/divisions of our B2B partners to ensure our customer relationships, strategy, and value-add are well-informed by this macro, industry, and business context.
  • Ability to establish respect and rapport with key leaders and decision-makers from our customer accounts as a strategic thought partner in our work together.
  • Excellent interpersonal and relationship-building skills, with a proven track record of building strong relationships with key stakeholders at multiple levels of seniority.
  • Prior experience building & managing high-performing teams.
  • Passion for our mission of helping frontline team members succeed and advance in their careers.

What We Offer: 

  • Competitive salary and commission structure
    • Zone 1: $166K-192K salary, $221K-$265K OTE
      Zone 2: $149K-173K salary, $199K-239K OTE:
      Zone 3: $133K-154K salary, $177-212K OTE
  • Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
  • Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
  • Comprehensive benefits package
    • 100% employer-paid medical, dental, and vision insurance coverage for you and 50%  for your partner/spouse and dependents
    • Health, commuter, and parking flexible spending accounts
    • Employee Assistance Program (mental health, financial health, legal support, and more)
    • Free access to wellbeing apps like Ginger and Headspace 
    • Flexible paid time off and paid holidays
    • Generous paid parental leave 
    • Short and long-term disability insurance
    • Annual professional development budget
    • Company-provided laptop
    • Remote-first culture
    • Life insurance (100% company paid)
    • 401(k)

COMMITMENT TO DIVERSITY AND INCLUSION

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal-opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

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AUTENTI Sp. z o.o. is hiring a Remote Communication & Event Marketing Senior Specialist

Opis oferty pracy

„Jako Communication & Event Marketing Senior Specialist w Autenti będziesz mieć realny wpływ na naszą strategię komunikacyjną i wizerunek marki. Twoim zadaniem będzie współpraca z naszym zespołem marketingowym oraz partnerami zewnętrznymi, aby budować silną obecność Autenti, zarówno na rynku lokalnym, jak i międzynarodowym. Chcesz mieć wpływ na to, jak komunikujemy się z klientami i budujemy wizerunek? Zapraszam do naszego zespołu – czekamy na Ciebie!”

— Marta Klepka, Head of Marketing, Autenti

???? Na co możesz liczyć w tej roli?

  • Organizacja wydarzeń (własnych i zewnętrznych) dla klientów korporacyjnych – od pomysłu po realizację, z dbałością o wizerunek i cele sprzedażowe

  • Rozwój i nadzór nad produkcją wysokiej jakości materiałów wideo we współpracy z zespołem i producentem wideo, w tym tworzenie scenariuszy, wywiady z klientami i partnerami. Doświadczenie przed kamerą mile widziane!

  • Budowanie relacji marketingowych z klientami, tworzenie case studies i współpraca w ramach programów lojalnościowych

  • Prowadzenie strategii komunikacji w social mediach skierowanej do klientów korporacyjnych – kampanie, dystrybucja treści i analiza wyników

  • Pozycjonowanie ekspertów Autenti w mediach biznesowych i branżowych we współpracy z agencją PR

  • Realizacja wspólnych projektów z partnerami biznesowymi – kampanie edukacyjne, komunikacyjne i sprzedażowe

Kwalifikacje

???? Kogo szukamy? Jeśli jesteś osobą, która:

  • Ma co najmniej 5-letnie doświadczenie w organizowaniu wydarzeń i realizowaniu projektów komunikacyjnych w sektorze B2B, najlepiej w firmach technologicznych

  • Potrafi tworzyć i realizować strategię wideo oraz angażująco prezentować treści w języku polskim i angielskim

  • Czuje się ekspertem/ekspertką w komunikacji B2B nastawionej na mierzalne wyniki – w social mediach i mediach tradycyjnych

  • Zna LinkedIn i YouTube jak własną kieszeń, a dodatkowo ogarniasz na bazowym poziomie Meta, TikTok czy X 

  • Wykorzystuje narzędzia analityczne jak Google Analytics, Brand24, SentiOne czy Hootsuite, by mierzyć skuteczność działań

  • Posługuje się płynnie językiem angielskim i posiada doskonałe umiejętności komunikacyjne - to dla nas szczególnie ważne!

Ps. Mile widziane doświadczenie w marketingu partnerskim oraz w regulowanych sektorach. Docenimy też sukcesy w pracy w międzynarodowym środowisku i budowaniu wizerunku w grupach docelowych!

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6d

Junior Sales Development Representative

AUTENTI Sp. z o.o.Warszawa, Poland, Remote
SalessqlB2B

AUTENTI Sp. z o.o. is hiring a Remote Junior Sales Development Representative

Job Description

Junior Sales Development Representative (SDR) 

Are you looking to kick-start your career in sales and lead generation? Join our team as a Junior Sales Development Representative and play a key role in driving our growth! In this position, you’ll develop valuable skills across multiple lead channels and be an essential part of our sales success.

Your Responsibilities:
As a Junior SDR, your daily activities will focus on four main lead generation channels, each with a targeted approach to verify and convert leads into SQL (Sales Qualified Leads)

Demo Registrations for SME
   - Review and verify demo sign-ups from the SME sector, focusing on converting these leads into SQL.
Corporate/Enterprise Registrations
   - Process and qualify registrations from Corporate/Enterprise clients to maximize SQL conversion rates.
Webinar Sign-ups
   - Verify leads generated from webinar registrations, with a focus on assessing potential SQL conversions.
E-book Downloads
   - Qualify leads originating from e-book downloads, identifying potential SQL opportunities. 

In addition to these core responsibilities, you’ll support our outbound lead generation efforts by building databases and proactively sourcing leads, particularly in the Corporate sector.

Qualifications

 

  • An eagerness to learn about lead generation and sales development.
  • Strong organizational skills and attention to detail.
  • The ability to analyze and assess lead potential across various channels.
  • A proactive approach to building and maintaining lead databases.
  • Experience or interest in B2B sales is a plus.
  • Proficiency in CRM systems such as HubSpot.

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6d

Contract UI/UX Application Designer

BrushfireFort Worth, TX, Remote
agilefigmaB2BDesignhtml5javascript

Brushfire is hiring a Remote Contract UI/UX Application Designer

Job Description

We’re looking for a UI/UX Application Designer to join our product and engineering team. The ideal candidate is enthusiastic, people-focused, and is passionate about design systems. We’re a highly collaborative team that works together to solve the changing and complex needs of our customers. Our team is highly oriented around executing and strategic thinking.

This is a project-based contract remote position.  

Responsibilities

  • Be a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, product owners and stakeholders.

  • Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods.

  • Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)

  • Continually keep yourself and your design team updated with the latest changes in your industry’s standards.

Qualifications

  • Three or more years of experience and proven track record

  • Strong portfolio to be presented during the interview

  • Previous work experience with design related to B2B SaaS web applications

  • Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.

  • Experience using tools such as Figma, Adobe Creative Suite, etc.

  • Understanding of basic front-end languages: HTML5, CSS3, Javascript

  • Foster creative ideas with a problem solving mindset

  • Experience working in an agile/scrum development process

  • Be open to receiving objective criticism and improving upon it

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6d

Principal Marketing Operations Architect

NextRollRemote
SalesmarketoB2Bsalesforcec++

NextRoll is hiring a Remote Principal Marketing Operations Architect

As the Principal Marketing Operations Architect, you'll play a pivotal role within our Revenue Marketing team, ensuring our marketing systems are efficient, data-driven, and ready to scale. Reporting to the Senior Director of Revenue Marketing, you’ll partner closely with Revenue Marketing leadership to strategize and execute operational motions, driving success for our teams.  In this critical role, you’ll work with our external consulting firm to ensure operational excellence across our marketing technology stack, from automation to analytics, driving seamless execution of campaigns that generate impactful results. 

The ideal candidate should possess at least 9+ years of B2B marketing experience, Salesforce & Marketo proficiency, and a strong technical background to optimize campaigns efficiently and contribute to revenue growth at NextRoll.

This role is open in San Francisco, New York City, or USRemotelocations. 

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people, and we're committed to developing each employee's career, offering over 1,800 training classes every year.

The impact you’ll make:

  • Oversee and maintain our marketing automation systems, including but not limited to: Marketo, Salesforce, ZoomInfo, and Lean Data.
  • Work closely with the sales team to ensure alignment on lead management processes and handoffs.
  • Develop and maintain comprehensive dashboards and reports to monitor and evaluate marketing tech stack performance.
  • Partner closely with Sales and Operations to continually improve marketing effectiveness, process scalability, and lead-to-closed won optimization
  • Work closely with the wider Revenue Marketing team to strategize and execute campaigns effectively.
  • Full ownership over designing and implementing programs that drive improvements to lead quality and conversion rates.
  • Manage the integration between marketing automation systems and other essential tools, including CRM platforms.
  • Establish and implement best practices for data management and hygiene.
  • Monitor, assess, and report on the effectiveness of marketing campaigns.
  • Identify and implement improvements in marketing automation processes and systems.

Skills you’ll bring:

  • 9+ years of hands-on experience in B2B marketing, with a strong focus on account-based marketing or marketing operations
  • Proficiency in marketing systems architecture - including but not limited to lead routing, lead scoring, campaign measurement
  • Marketo & Salesforce certified
  • Understanding of data synchronization between marketing and sales systems
  • Data-oriented: Comfortable with digging deep into the data to provide best-in-class governance, integrity, and accuracy. 
  • Reporting: Provide actionable insights into marketing campaign performance to relevant stakeholders.
  • Excellent analytical and problem-solving skills.
  • Strong project management skills, working cross-functionally to reach goals

Benefits and Perks: 

  • Competitive salary and equity
  • 100% employee coverage for medical, dental and vision premiums
  • Short and long term disability benefits at no cost to the employee
  • Basic life and AD&D insurance at no cost to the employee
  • 401K Plan (Pre-tax and Roth)
  • 4 weeks of paid time off and work/life balance
  • Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
  • Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
  • Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
  • Ample opportunities to volunteer with local organizations with NextRoll Gives Back
  • For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $169,200 to maximum salary of $208,454 + equity + benefits. 

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors.

About NextRoll:

NextRoll is a marketing technology company delivering products ambitious marketers use and rely on to grow their businesses. Powered by machine learning and integrated data platforms, NextRoll’s technology serves tens of thousands of businesses globally through its two business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, AdRoll, a marketing and advertising platform for direct-to-consumer brands. NextRoll is a privately-held, remote friendly company headquartered in San Francisco, CA with additional offices in New York City, Dublin and Sydney. To learn more visit nextroll.com.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  To request reasonable accommodation, contact candidateacommodations@nextroll.com.

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6d

Support Desk Technical Representative-December2024

SalesFull TimeB2Bandroid

Netfor, Inc. is hiring a Remote Support Desk Technical Representative-December2024

Support Desk Technical Representative-December2024 - Netfor, Inc. - Career PageStarting at $16.00  an hour depending on experience, technical aptitude, and typing skills. Netfor offers a great PTO plan (can accrue up to 76.96 hours\/year wit

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6d

Customer Support Agent-December2024-Iowa

Full TimeB2Bandroid

Netfor, Inc. is hiring a Remote Customer Support Agent-December2024-Iowa

Customer Support Agent-December2024-Iowa - Netfor, Inc. - Career PageThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be

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6d

Marketing and Communications Coordinator

On PurposeLondon, GB - Remote - Hybrid
B2BsalesforceDesign

On Purpose is hiring a Remote Marketing and Communications Coordinator

This is an exciting opportunity to work in the core team of On Purpose London, an international social enterprise dedicated to developing leaders for transformative change.

About On Purpose

We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and expose you to significant learning and development opportunities for yourself.

Our Associate Programme will celebrate its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.

On Purpose is a verified People and Planet First social enterprise. We are a member of Social Enterprise UK, a founding UK B Corp, and a London Living Wage employer. We are based in London, near Euston, and also have offices in Paris and Berlin.

About the role

This is a full-time, fixed-term contract for a 14-week period, covering for a team member on sabbatical. The role has the following primary responsibilities:

  • Create and support management of content across our digital platforms, including social media, websites, and email newsletters.
  • Working closely with the Communications & Marketing Manager to implement and monitor the Associate Programme recruitment campaign.
  • Liaise with job boards to promote our Associate Programme.
  • Support the Head of Business Development & Community’s and the Communications & Marketing Manager’s B2B marketing strategies.
  • Social media management and monitoring.
  • Support and run logistics of both online and in person events, including an in-person induction week for a new Associate cohort.
  • With support of the System Administrator, managing technical updates to the Associate Programme application processes and user journey.
  • Maintain and improve the On Purpose website and manage social media advertising strategies.

Like all members of the On Purpose London team, you will have the opportunity to contribute to wider strategic initiatives, and work in collaboration with On Purpose team members in other cities (Paris and Berlin). We value inclusivity and people at all stages of their career and length of service at On Purpose are asked their opinions and encouraged to share ideas.

This role will work closely with the whole team and will be managed by the Communications and Marketing Manager.

About you

We're looking for a candidate adept at delivering communications and marketing efforts across multiple platforms. If you're skilled at communicating effectively and eager to apply your talents to support On Purpose's mission, we'd be excited to hear from you.

Essential skills:

  • Proven experience in communications or marketing (demonstrable through internships, professional or voluntary roles).
  • Strong communication abilities (copy-editing, proofing, verbal and written communications).
  • Proficiency in creating visually engaging content for various digital platforms, using tools such as Canva or similar.
  • Proficiency in managing and optimising social media platforms for business use.
  • Experience in Excel/Google Sheets.
  • Detail-oriented with a structured approach to work.
  • Ability to multitask and manage priorities across diverse stakeholders.
  • Comfortable using tech platforms.
  • Genuine interest in using business for good.

Desirable skills:

  • Degree in Communications, Marketing or English (or a similar field).
  • Familiarity using Canva, Salesforce, Google Analytics, Wagtail and Meta Ads.
  • Interest or experience in video content creation.
  • Web design skills.
  • Background in social enterprise or non-profit sectors.

We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.

Working arrangements

This full-time, fixed contract role offers a hybrid working model with an expectation of two office days per week at our office in Euston. We support flexible working arrangements and will consider requests to accommodate different needs.

Benefits

We care about everyone we work with and therefore have high aspirations for what we’ll each get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable. Benefits include:

  • The chance to work at a genuinely purpose-first organisation.
  • A trusting, collaborative and flexible work environment
  • A 25 day holiday allowance (pro-rata), plus UK bank holidays and your birthday.
  • Access to our Associate Programme’s training sessions every Friday.
  • Climate perks - up to 1 extra day holiday if travelling somewhere by train, ferry, or other low-carbon options instead of flying.
  • Networking opportunities - by joining the On Purpose, you will have access to a community of 4000+ purpose-driven, like-minded people.


Applications

To apply, click the link to submit your CV + a supporting statement (up to 500 words). Your supporting statement is an important part of your application and we’d love to hear:

  1. Why you’re interested in this role, and what draws you to working with On Purpose and our mission/values.
  2. About you - Introduce yourself and describe how your skills are suited to delivering the role. Share how you've previously used these skills to achieve a positive outcome, and mention any additional strengths you would bring to the team.

Due to the high volume of applications we anticipate for this position, we reserve the right to close the vacancy early if we find the right candidate ahead of the advertised closing date. We encourage interested applicants to apply early to ensure their applications are considered.


Important dates:

  • Deadline for applications:Thursday 5th December, 9:00 am (GMT).
  • Interviews:If successful, you will be invited to do a video interview on w/c 9th December.
  • Role start date:either 20th or 27th January 2025, depending on needs of the team and the individual.

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