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Nextiva


Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform. “Businesses that do not know, understand, and remember their customers will go out of business.” - Tomas Gorny, Nextiva CEO Nextiva is the official business communications partner for the Pac-12, Buffalo Sabres, and Buffalo Bills.

Headquarter Location:
Scottsdale, Arizona, USA

Nextiva is hiring a Remote Senior Technical Writer - Developer

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Summary 

We are looking for a Senior Technical Writer, talented as a developer documentation specialist with strong technical skills, and a strong sense of developer needs, combining vision, entrepreneurship. This individual will be instrumental in scaling our technical documentation platform and improving the quality, clarity, and usability of our technical documentation for developers worldwide.  

Key Responsibilities: 
  • Own the developer documentation for internal and external development teams who are building experiences and extending our platform.  Including:system architecture documents, integration guides, API documentation, and troubleshooting guides, etc. 
  • Craft content to help developers understand the fundamentals of the platform. 
  • Craft onboarding guides to help internal and external developers quickly get up to speed. 
  • Work closely with Developer Ecosystem engineering to ensure API and SDK reference documentation is clear and usable by internal and external engineers. 
  • Craft recipes so developers can quickly perform common jobs. 
  • Integrate with the capabilities of the documentation platform to allow internal and external developers to ‘try’ the API  
  • Measure the engagement of the documentation and determine where to invest to improve core developer engagement KPIs. 
  • Coordinate cross-functionally and align day-to-day priorities with high-level Product delivery and execution strategy. 
  • Participate in code reviews to ensure documentation reflects current coding standards, structures, and changes. 
  • Develop systems and procedures designed to enhance the productivity of our Technical Writer team and scale their impact. Develop and enforce technical documentation standards, ensuring clarity, consistency, and adherence to best practices. 
  • Set a 3 year vision for technical documentation and developer experience. Stay up-to-date with emerging technologies, tools, and platforms in the areas of architecture, transaction processing, and telephony systems to continuously improve documentation quality. 
  • Include in documentation: applicable screenshots with labels and deep descriptions, logical flow diagrams,decisioning algorithms, rule engines, and their integration with business processes 
  • Produce well-written release notes on new features calling out interdependencies and replacement of previous capabilities. 
  • Produce benchmarking data describing the capacities of features and platform overall. 
  • Regardless of management and reporting this individual will be integral to the Product & Technology team and part of the overall software development lifecycle. 

Requirements 

  • At least 2+ years of experience with a programming language such as JavaScript, React, or Python 
  • Bachelor’s degree in Technical Writing, Computer Science, related field, or equivalent work experience 
  • Minimum of 5 years of experience in technical writing in a software development environment. 
  • Technical domain expertise,Telephony Systems: Experience creating and maintaining technical content related to telephony infrastructure, including call flow, routing, VoIP protocols, and hardware components. 
  • Strong written and spoken communication skills. 
  • Experience ideating, innovating, and improving technology platforms (especially documentation platforms) 
  • Expertise working closely with engineering and product teams to shape a developer experience around documentation 
  • Expertise in collaborating with cross-functional partners 
  • Deep understanding of developers, developer technologies, and developer communities 

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

ForVP/EXECroles (remove if not applicable & remove header): 

The expected hiring range is $X-$Y, including annual income incentive compensation.  

For Non-Sales roles(remove if not applicable & remove header): 

The expected hiring range is $X-$Y. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

ForSales Roles(remove if not applicable & remove header): 

The expected hiring range is $X-$Y, including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

  • Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance ???? -Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-AL1   #LI-WORKTYPE

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7d

Senior Accountant

NextivaScottsdale, Arizona (Hybrid)

Nextiva is hiring a Remote Senior Accountant

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Senior Accountant will perform general accounting duties and various ad hoc requests while supporting the Finance department in a fast-paced environment. He/she will assist with daily cash reporting, year-end financial reporting and assistance with the external audit process, recording business transactions through journal entries, monthly and annual close processes, and help with developing and maintaining documentation, as well as strong internal controls. If you love being challenged and solving problems, then this is the role for you.

Key Responsibilities

  • Recording business transactions through journal entries
  • Prepare and analyze monthly financial statements related to the income statement, balance sheet and cash flow statement
  • Participate in the month-end close process by preparing and recording journal entries in accordance with generally accepted accounting principles (GAAP), determining and recording accruals, reviewing financial statement trends, and preparing account reconciliations
  • Perform P&L variance analysis and investigate differences
  • Assist in the preparation of the daily cash report. Perform cash variance analysis and investigate significant differences
  • Maintain up-to-date documentation (bank statements, invoices etc.) to support internal process and a quarterly review / annual audit
  • Ensure compliance with the Company’s accounting policies and procedures
  • Partner with the business to provide real time and accurate reports to support company leadership
  • Participate in process development and continuous improvement projects
  • Perform ad hoc projects as requested

Qualifications

  • Bachelor’s degree in Accounting or Finance, required
  • Minimum of 2 years accounting experience, required
  • Proficient to expert Microsoft Excel skills, required
  • Experience with large accounting software, such as Oracle Fusion
  • Knowledge and understanding of GAAP
  • Excellent analytical, decision making and problem-solving skills with attention to detail
  • Strong attention to data integrity, accuracy, precision, and data gathering skills
  • Demonstrated commitment to obtaining and delivering outstanding results
  • Ability to work in a fast-paced environment while juggle multiple tasks and completing them in a timely manner
  • Ability to take initiative, identify issues, act independently, communicate, and present recommendations to senior management
  • Ability to adhere to strict standards and daily deadlines
  • Strong organization, verbal, and communication skills with the ability to prioritize
  • Willingness to take on new challenges, responsibilities, and assignments

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

  • Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance ???? -Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MP1 #LI-Hybrid

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8d

Senior Product Manager

NextivaUnited States (Remote)

Nextiva is hiring a Remote Senior Product Manager

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is seeking a Product Manager to join our growing team. As a Product Manager, you will be responsible and accountable for:

- Developing and harvesting product ideas by processing customer and user needs

- Prioritizing the feature backlog by keeping in mind the bigger business objectives

- Successful execution, delivery, and adoption of the product(s) and features

 

An ideal candidate:

- Will act as the point person for the Business, Development Teams, and the UX Teams

- Actively gets involved with product planning, UX Research, and Design

- Is self-directed, not afraid to ask questions, a team player, and is motivated to continually work towards the best possible product solutions for Nextiva’s customers

- Attention to detail, coordination on multiple projects, the ability to adjust quickly to changing product priorities, as well as the ability to anticipate or research customer needs and account for those in the product are all important skills to be successful in this role.

 

**Key Responsibilities**

- Work effectively with and build relationships between yourself and the developer teams that you manage, even if the individuals on your teams do not report directly to you. You are the point person between developers, QAs, project managers, and product designers.

- Manage & drive product initiatives and associated features and be able to effectively manage your dev teams’ backlogs to match those priorities. This includes taking part in product planning and roadmap creation.

- Account for the customer’s voice when making changes or improvements to the product. Consider customer needs by reviewing customer existing data in Power BI, Salesforce, and Pendo. Be proactive about requesting research from the UX research team and conducting competitive analyses as needed. 

- Focus on **self-serve onboarding** for customers and end-users across the platform, including onboarding for the full platform and various channels.

- Work closely with project managers and dev managers on your teams to create sprint plans and manage the team workloads.

- Be able to write clear and detailed product initiatives, feature/epics, story’s, design requests, and bug tickets within Jira for developers, product designers, QA/QE team members.

- The Product Manager works closely with design and developers with ideas of what is needed by customers, to provide clear direction.

- Attend or lead meetings and refinement/grooming sessions for product feature stakeholders to ensure everyone is aligned on upcoming or current product changes.

- Participate in ideation and discovery sessions for product initiatives and features.

- Product Design, Product Research, Product Marketing, and Product Managers drive these sessions.

- Review and include NPS, customer feedback via Pendo, customer escalations, and partner suggestions into your dev team’s backlogs.

- Integrate feedback on **packaging**, **billing**, **system admin reporting**, and **broader administrative and provisioning** experiences.

- Identify and communicate potential issues with priorities or sprints to product leadership.

- Collaborate and communicate with other product managers at Nextiva to ensure everyone is aware of your dev teams’ efforts and how it may affect the work of other teams. Facilitate guild meetings to accomplish this.

- Keep the Product Marketing team in the loop on product releases. You will work closely with them on market research, product positioning, and customer communication.

- Work closely with Customer Support; help write how-to articles and contribute to runbook creation.

- Support internal and external training efforts.

- Be a self-starter; this role will often be self-directed, requiring an individual with a can-do attitude who is willing to learn new skills and can thrive in a fast-paced environment.

 

**Qualifications**

- 8-10 years’ experience in a Product Manager or Project Manager role at a technology company.

- Bachelor's degree.

- Deep understanding of customer needs, market offerings, competitive position, feature requirements, and business model to ensure a viable & profitable product.

- Ability to effectively communicate and manage multiple competing priorities.

- Training and presentation experience with stakeholders or coworkers.

- Experience working closely with stakeholders to deliver high-profile product features.

- Familiarity with **packaging products in tiers, user management, tenant provisioning, dashboard reporting,** and **analytics**.

- Ability to deliver projects quickly, reacting to tactical high-impact changes that require strategic solutions.

- Meticulous attention to detail, which shows throughout your completed Jira tickets and other tasks.

- Strong interpersonal, collaboration, and organizational skills.

- Leadership, ownership, conflict resolution, and accountability must be strengths.

- Excellent time and project management skills.

- Ability to work in a fast-paced, rapidly changing environment.

- Excellent written, verbal, and presentation skills.

- High proficiency in instructional writing and technical writing; as it relates to writing product briefs as well as Epic and Story tickets for developers, product designers, and QAs.

 

**Software Proficiency:**

- Microsoft/Google products (required)

- Jira & Confluence (required)

 

**Bonus Points For:**

- Scrum, Kanban, Agile certifications

- Experience with agile environments

- First-hand QA/QE experience and/or software engineering/software development experience

- Master’s Degree in any related field

- **Full-stack platform and cloud experience** that includes a broader scope in **admin and provisioning**.


Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $115,000 - $204,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

  • Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance ???? -Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-JG1 #LI-Remote

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11d

Mid-Market Account Executive

NextivaScottsdale, Arizona (Hybrid)
SalesB2Bsalesforcec++

Nextiva is hiring a Remote Mid-Market Account Executive

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

At Nextiva, our Mid-Market Account Executives help our customers grow their businesses and simplify their lives with our products and solutions. Reporting into our Best-in-Class Sales Leadership team, you’ll be selling Nextiva complete portfolio of products that includes our Cloud-based Business Communications (VoIP) Systems, CRM, and Contact Center Solutions in an inbound as well as on an outbound basis directly to Mid-Market companies (100-2500 employee size).

Key Responsibilities:

  • Meets and exceeds a quota of new bookings generated through the sale of Nextiva software products to midmarket businesses
  • Meeting with existing customers to up-sell & cross-sell into existing engagements as well as new opportunities.
  • Effectively and efficiently logs sales interactions and revenue opportunities to forecast effectively
  • Utilization of Nextiva sales process for identification, positioning and lifecycle management of opportunities
  • Creates go to market strategies by building, maintaining and maximizing a sales pipeline
  • Maintains integrity within the sales process
  • An action-oriented problem solver, who’s focused on achieving results through business outcomes

Qualifications:

  • 3+ years of B2B sales experience, ideally inUCaaS or CCaaS
  • Demonstrated ability to consistently achieve and exceed quota
  • Proven ability to manage leads, manage a pipeline, and forecasting within SFDC
  • Strong interpersonal skills, ability to convey and relate ideas to others
  • Proven track record of selling solutions over the phone with persuasive closing techniques
  • Proficient in conducting virtual presentations, online web demos, remote sales processes
  • Hands-on Salesforce experience preferred
  • Hybrid but must be available to travel 25% of the time 
  • Vibrant and energetic attitude with the thrives in a fast-paced environment

You will Rock this Role if you have the following characteristics:

  • Customer Focus– you demonstrate a deep care and concern for helping customers succeed, beyond what they even imagined possible
  • Business Insights– you are intellectually curious, a consummate learner that helps educate others on the possibilities and potential results of a Nextiva partnership. You bring new ideas to the business for product innovation or processes
  • Product Positioning– you have an innate ability and desire to master the Nextiva product suite and get tremendous satisfaction in matching the value and benefit to customer needs
  • Influence Decision– you help customers make difficult decisions through caring, forward-thinking, and simple solutions that will make them a hero in their business
  • Drives Results– you play to win and realize the benefits to the customer, your personal gain, and the business impact that your sales contribute
  • Resourcefulness– you are technically savvy, able to maneuver systems and tools while having conversations. You use systems and tools to your advantage, helping you know more about your customers

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MP1 #LI-Hybrid

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13d

Campaign Manager

NextivaUnited States (Remote)
SalesB2Bsalesforcec++

Nextiva is hiring a Remote Campaign Manager

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is looking for a skilled Campaign Manager to support the execution of integrated marketing programs that drive growth across new business demand generation and customer marketing. This role requires strong project management abilities and experience in coordinating multi-channel campaigns. As Campaign Manager, you’ll play a vital role in aligning marketing efforts with our growth strategies across Mid-Market and Enterprise segments, collaborating with various teams to ensure seamless campaign execution.

Key Responsibilities:

  • Campaign Support & Execution: Assist in the development and end-to-end execution of multi-channel marketing campaigns, including campaign setup, timeline management, and budget oversight, to drive both new customer acquisition and engagement with existing customers.
  • Project Management: Manage campaign milestones, deliverables, and timelines to ensure on-time, high-quality execution of demand generation and customer marketing initiatives.
  • Cross-Functional Collaboration: Work closely with demand generation, product marketing, customer marketing, and sales teams to align messaging, ensure campaign consistency, and provide support in targeting the right personas across various channels.
  • Reporting & Performance Tracking: Measure, analyze, and report on campaign performance, working with data and analytics teams to provide insights and recommendations for continuous improvement.
  • Sales Funnel Support: Collaborate with XDR and sales teams to monitor and support the sales funnel, ensuring marketing campaigns are effectively driving qualified leads and nurturing customer relationships.

Qualifications:

  • 4+ years of experience in B2B marketing or campaign management, ideally within Mid-Market/Enterprise B2B SaaS.
  • Strong project management skills, with proven experience in coordinating multi-channel campaigns from start to finish.
  • Familiarity with demand generation metrics, funnel analytics, and customer lifecycle marketing.
  • Experience with marketing automation tools and CRM platforms (Salesforce experience is a plus).
  • Ability to interpret data, provide actionable insights, and optimize campaigns based on performance metrics.
  • Collaborative and organized, with a track record of managing cross-functional projects and meeting deadlines.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $82,000 - $128,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.  

  • Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance ???? -Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1 #LI-Remote

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13d

Senior Campaign Manager

NextivaUnited States (Remote)
SalesB2Bsalesforcec++

Nextiva is hiring a Remote Senior Campaign Manager

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is seeking an experienced Senior Campaign Manager with a strong background in content marketing to drive pipeline growth and engagement across all channels, supporting Mid-Market and Enterprise segments. This role requires a strategic thinker with expertise in multi-channel, content-led campaigns tailored to the buyer's journey, particularly for B2B SaaS and contact center markets. You will work closely with cross-functional teams to deliver effective, integrated marketing programs that align with our business priorities.

Key Responsibilities:

  • Develop and Manage Campaigns: Oversee end-to-end campaign execution, from initial development and timeline creation to budget management and performance tracking, collaborating with cross-functional teams.
  • Execute Multi-Channel Content Programs: Lead integrated marketing efforts across a variety of tactics—including content, webinars, 3rd party media, field events, and nurture programs—to engage prospects and existing clients.
  • Collaborate for Consistent Messaging: Partner with product marketing, content creators, and sales teams to ensure that messaging is cohesive, resonant, and tailored for target markets, personas, and specific campaign goals.
  • Data-Driven Optimization: Measure, analyze, and report on campaign performance in collaboration with the data analytics team, using insights to refine strategies and drive growth efficiently.
  • Sales Funnel Alignment: Collaborate with XDR teams to monitor funnel activity, align marketing and sales efforts, and support campaigns with relevant content, lead nurturing, and efficient follow-up.
  • Champion Mid-Market GTM: Act as a key advocate for Mid-Market GTM initiatives, educating internal teams and guiding best practices for broader organizational alignment.

Qualifications:

  • 8+ years of experience in demand generation for Mid-Market/Enterprise B2B SaaS; experience within the contact center sector is highly desirable.
  • Deep knowledge of funnel metrics and strategies for generating and accelerating qualified leads, pipeline velocity, and conversion.
  • Proven expertise in campaign strategy, development, execution, and performance measurement, with a focus on content-driven demand generation.
  • Proficiency in marketing automation tools and Salesforce for campaign tracking, lead management, and reporting.
  • Strong analytical skills to derive actionable insights and optimize programs.
  • Excellent project management abilities for effective program delivery and cross-functional alignment.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $101,000 - $157,100. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

  • Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance ???? -Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1 #LI-Remote

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16d

Director, Web Development

NextivaUnited States (Remote)
SaleswordpressB2BDesignmobileUXc++cssjavascript

Nextiva is hiring a Remote Director, Web Development

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

 

Nextiva is seeking a strategic and innovative Website Strategist & Web Development Leader to join our dynamic team. Reporting to the VP of Revenue Marketing, you will be responsible for defining and executing a comprehensive website strategy to drive acquisition, engagement, and revenue. You will lead the development, optimization, and growth of Nextiva's WordPress-based websites, focusing on delivering a seamless, high-conversion digital experience that supports our business objectives.

Key Responsibilities:

Website Strategy & Ownership:

- Develop and own the strategic roadmap for Nextiva's WordPress-based websites, ensuring they are aligned with business goals, brand standards, and revenue targets. 

- Oversee the design, development, and maintenance of WordPress sites, focusing on user-centric design, performance optimization, and features that drive revenue growth. 

- Lead initiatives to innovate and enhance the web experience, leveraging data insights and best practices to support customer acquisition and retention.

Acquisition & Revenue Focus:

- Create and implement strategies to convert website traffic into leads and sales, optimizing for revenue-generating features such as lead forms, CTAs, landing pages, and personalized user journeys. 

- Collaborate closely with marketing and sales teams to align website initiatives with broader revenue goals, ensuring the website plays a critical role in the sales funnel.

Vendor & Partner Management:

- Select, manage, and collaborate with external vendors, agencies, and service providers for web development, redesign projects, and platform re-platforming. 

- Oversee and coordinate redesign projects, ensuring seamless integration with WordPress platforms and maintaining project timelines and budget.

User Experience (UX) & Design:

- Lead efforts to improve the website’s UX, focusing on navigation, design, and content structure to enhance user engagement and satisfaction. 

- Ensure a cohesive and visually appealing brand presence across all website touchpoints, optimizing for mobile and desktop experiences.

Content Management & Optimization:

- Oversee content creation, maintenance, and updates to ensure accuracy, relevance, and alignment with SEO best practices. 

- Work closely with content creators, designers, and developers to produce high-quality web experiences that engage and convert users.

Analytics & Performance Measurement:

- Utilize web analytics tools to monitor website performance, user behavior, and key performance indicators (KPIs) to inform continuous improvement. 

- Report on website performance metrics, providing actionable insights to optimize user engagement, lead generation, and revenue.

SEO & Organic Traffic Growth:

- Develop and implement strategies to drive organic traffic growth through SEO best practices, keyword research, and content optimization. 

- Collaborate with the SEO team to improve search visibility and drive relevant traffic to key pages.

Team Leadership & Development:

- Lead a team of developers, fostering a collaborative, innovative work environment that prioritizes continuous improvement and strategic alignment with marketing and sales. 

- Champion a culture of testing, quality assurance, and optimization, instilling a belief that there is always room for improvement.

Innovation & Personalization:

- Experiment with and implement new tools, tactics, and best practices to deliver personalized website experiences tailored to specific user segments, industries, and customer journeys. 

- Explore and test innovative approaches to enhance user engagement, lead generation, and revenue conversion on the website.

 

Required Skills and Qualifications:

- 8+ years of experience in website strategy, development, and management, with hands-on experience in WordPress. 

- Proven track record of developing and executing strategies that drive acquisition, engagement, and revenue through a digital platform. 

- Experience in a B2B SaaS or technology company, particularly within a marketing or digital marketing team. 

- Expertise in content management systems (CMS), website analytics tools, and conversion optimization. 

- In-depth knowledge of WordPress, including themes, plugins, and customizations, as well as familiarity with HTML, CSS, JavaScript, and XML. 

- Strong understanding of SEO, user experience (UX) design, and digital marketing concepts. 

- Experience managing and coordinating projects with external vendors, agencies, and teams. 

- Excellent project management skills with the ability to juggle multiple projects and initiatives simultaneously. 

- Strong communication and collaboration skills, with the ability to lead cross-functional teams and align stakeholders. 

- Knowledge of website security, data privacy, and compliance with relevant regulations (e.g., GDPR, CCPA). 

 

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $101,000– $157,080. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1   #LI-Remote

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Nextiva is hiring a Remote Senior Corporate Attorney

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

We are looking for an exceptional Senior Corporate Attorney to join our team.

Responsibilities:

  • Reviewing, drafting and negotiating a wide range of commercial agreements, including but not limited to customer, vendor/procurement or sales/service agreements, non-disclosure and distribution agreements.
  • Assisting internal clients with contract negotiation and RFP responses, as appropriate, as well as providing guidance and practical solutions.
  • Providing advice and counsel to management and HR on employment law matters, including hiring and termination issues, discrimination, harassment, retaliation, wage and hour issues, restrictive covenants, and employee investigations.
  • Developing and improving the company’s compliance program, and providing strategic leadership for all aspects of the compliance program including developing training and communications programs to promote the awareness and understanding of new and existing compliance issues and related company policies and procedures and to promote a culture of compliance.
  • Monitoring the contract process to ensure contracts are not only provided in a timely manner, but also in compliance with legal, regulatory, and organization policy and assessing their commercial risk.
  • Assisting in corporate mergers and acquisition transactions, including, drafting documents and agreements, and organizing and performing due diligence.
  • Monitoring and managing corporate and regulatory compliance for the company and its affiliated entities.
  • Managing the company’s intellectual property by proactively protecting the brand and inventions.
  • Supporting internal clients on legal issues. Educating associates about emerging and developing areas of the law and legislation affecting the industries our companies operate in.
  • Performing legal analysis and making recommendations on legal, contractual, risk, and compliance issues.
  • Assisting with other legal and risk management matters as requested, including with respect to legal operations, corporate governance, acquisitions, insurance, or litigation matters.

Preferred Experience:

  • 5-9 years of experience with technology transactions in a corporate in-house legal or well-regarded law-firm environment.
  • Strong corporate athlete with a strong work ethic whose experience includes reviewing, drafting, and negotiating a wide range of contractual agreements (e.g. vendor/procurement, sales/service agreements, licensing, distribution), intellectual property law, regulatory law (telecom and data privacy preferred), advising on employment law matters, and assisting with M&A transactions.
  • Superb attention to detail and ability to ramp-up quickly in new environments and teams.
  • Juris Doctor (J.D.) degree and bar admission (Arizona preferred) required.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

  • Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance ???? -Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-SP1  #LI-Hybrid

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Nextiva is hiring a Remote Inside Partner Manager

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Inside Partner Manager (IPM) is responsible for driving revenue and partner engagement through strategic account management and collaboration. This role focuses on building strong relationships with channel partners, identifying new business opportunities, and ensuring the effective execution of sales initiatives. The Inside Partner Manager will work closely with internal teams, including sales, marketing, and operations, to ensure partner satisfaction and business growth.

Key Responsibilities:

  • Partner Relationship Management:
    • Develop and maintain strong relationships with existing non-managed partners to ensure high levels of engagement, satisfaction, and loyalty.
    • Act as the primary point of contact for partners, addressing inquiries, resolving issues, and ensuring alignment with business objectives.
    • Manage all inbound quotes in collaboration with other IPM’s
  • Sales and Business Development:
    • Identify new revenue opportunities within partner accounts and collaborate on joint sales initiatives.
    • Assist partners in building and executing go-to-market strategies, including product promotions, pricing strategies, and sales campaigns.
    • Support partners in achieving their sales targets and revenue goals.
  • Partner Enablement:
    • Responsible for Onboarding new non-managed Partners
    • Provide training and resources to partners, ensuring they are knowledgeable about product offerings, services, and value propositions.
    • Work with the marketing team to create and distribute partner-specific sales collateral and enablement materials.
  • Performance Tracking and Reporting:
    • Monitor partner performance and provide regular updates to senior management on key metrics, including sales performance, pipeline health, and revenue growth.
    • Analyze partner activity to identify areas for improvement and opportunities for optimization.
  • Cross-functional Collaboration:
    • Collaborate with internal teams such as marketing, operations, and product management to ensure that partner needs are met and that there is alignment on overall business objectives.
    • Coordinate with the sales team to develop joint strategies for growing revenue through partner relationships.
  • Market Research and Competitive Analysis:
    • Stay informed about industry trends, competitive landscape, and new technologies that can benefit the partner ecosystem.
    • Provide insights and feedback to the product development and marketing teams based on partner interactions and market observations.

Qualifications:

  • Education:
    • Bachelor’s degree in Business Administration, Marketing, or a related field (preferred but not mandatory based on experience).
  • Experience:
    • 3-5 years of experience in channel sales, partner management, or inside sales roles.
    • Proven track record of managing and growing relationships with channel partners or resellers.
  • Skills:
    • Strong communication and interpersonal skills, with the ability to build and maintain professional relationships.
    • Sales-driven mindset with a deep understanding of the sales cycle and partner ecosystems.
    • Analytical skills to interpret sales metrics and partner performance data.
    • Proficient in CRM tools (e.g., Salesforce) and MS Office Suite.
    • Ability to multitask and manage multiple partner accounts simultaneously.
  • Personal Attributes:
    • Self-motivated, results-oriented, and able to work independently.
    • Excellent problem-solving skills and attention to detail.
    • Team player with strong organizational and time-management skills.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is $105,000 - $155,000; this includes annualized base salary and annualized target sales incentive. Some sales roles are paid on an hourly basis and eligible for overtime. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-SP1 #LI-Remote

See more jobs at Nextiva

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Nextiva is hiring a Remote Senior Solutions Delivery Consultant

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for the successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self-project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination of VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem-solving, and the ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high-stakes professional services project SKUs are delivered promptly meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience in managing multiple implementations simultaneously, be meticulously organized, and professional, be an exceptional communicator, be people / customer-centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

  • Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and a clear understanding of customer requirements and value proposition
  • Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development/delivery, resourcing, and vendor management planning is in place, maintained, and accurate
  • Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions
  • Write specifications for desired solutions, configurations, and system integrations as needed
  • Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assist technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and demonstrate the desired value proposition
  • Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management, and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
  • Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
  • Facilitate and lead weekly meetings, discovery, and design review sessions, demos, etc. as needed
  • Responsible for ensuring that all delivery projects’ artifacts are in place and compliance with Nextiva’s delivery methodology
  • Assist with demos, configurations, testing, and training as needed
  • Stay up-to-date understanding of business processes, issues, and technology especially
  • related to the operation of sales, marketing, and customer service departments within an organization

Qualifications:

  • BA/BS degree desired
  • Minimum of 5 years of solutions delivery experience or solutions engineering experience
  • Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
  • Must have a Professional and Collaborative demeanor
  • Deep technical working understanding of voice, contact center, data movement, and SaaS application requirements
  • Exceptional analytical and problem-solving ability
  • Experience with Agile/Scrum and Waterfall methodology preferred
  • Must be comfortable working in an accountable, high-speed, high-pressure environment
  • Highly organized, must be able to handle multiple tasks with speed and accuracy, independently
  • Must be capable of prioritizing activities and scheduling to obtain effective results
  • Strong oral and written communication and presentation skills
  • Excellent customer and vendor relationship management skills and comfortable talking with clients at all levels of an organization
  • Will/must manage flexible hours per customer needs and related project milestones
  • Must possess strong time management and self-project management skills
  • Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

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Nextiva is hiring a Remote Senior Director, Sales Operations & Strategy

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

We’re actively looking for amazing people like you to join our team!

The Senior Director of Sales Strategy & Execution will lead the development and implementation of the company’s sales strategy. This role is critical in driving the company’s revenue growth and ensuring the alignment of sales activities with overall business objectives. The Senior Director will work closely with the executive team, sales leadership, and cross-functional partners to define, implement, and optimize sales strategies that drive customer acquisition, retention, and revenue growth. Additional participation and management of AOP, budget analysis, reporting, analytics to include oversight of direct sales coverage and capacity models. This role will focus on utilizing data and analytics to develop strategic insights to measure and manage business outcomes. The role will be required to develop sound business cases and recommendations for the Executive Leadership team and cross-functional leadership including Sales, Marketing, Customer Success, Finance and IT to drive optimization.

Key Responsibilities:

Accountability & Enablement

  • Collaborate with the executive team to define sales goals and objectives.
  • Conduct market analysis to identify new opportunities for growth and areas for improvement within the current sales process.
  • Champion and educate on effective use of sales tools and processes changes. Driving adoption and change management.
  • Deal level trending and analysis (e.g., deal size, growth of business segments (e.g., verticals), customer trends, etc.)
  • Support the Quarterly Business Review (QBR) process by coordinating reporting and analysis for Sales Leadership
  • Analyze activity levels and pipeline participation to ensure appropriate focus on the strategic solution initiatives.

Leadership & Strategy

  • Serve as the trusted advisor and thought partner to Chief Revenue Officer and Sales Leaders
  • Lead, mentor, and develop a high-performing sales operations team, fostering a culture of excellence and accountability.
  • Provide analytical thought leadership, create meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
  • Partner with sales leaders to be responsible for the day-to-day operational cadence of the business
  • Act as the voice of field on major initiatives and working closely with cross-functional teams to coordinate effective deployment of resources, impactful programs and process/tools that remove friction in the sales process
  • Identify opportunities for process improvement and works closely with sales and other management to inspect process quality and prioritize opportunities for improvement Planning & Analysis
  • Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments.
  • Lead analysis to understand business performance/user metrics and KPIs
  • Support goals setting, tracking, and performance measurement of the business
  • Analyze and manage financial performance against annual plan
  • Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
  • 10+ years of experience in sales strategy, sales operations, or related roles, with at least 5 years in a leadership capacity.
  • Proven track record of developing and executing successful sales strategies that drive significant revenue growth.
  • Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
  • Excellent leadership and team management skills, with a focus on developing talent and fostering a high-performance culture.
  • Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
  • Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing business needs.
  • Proficiency in CRM systems, sales analytics tools, and other relevant technologies.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $155,000 - $241,110. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

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+30d

Business Systems Director

NextivaUnited States (Remote)
SalessalesforceoracleDesignc++

Nextiva is hiring a Remote Business Systems Director

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

We are seeking a dynamic and experienced professional to join our team as Business Systems Director. In this role, you will be the central point of contact for managing priorities across Marketing, Sales, Customer Success, and other cross-functional teams. You will collaborate closely with our Business Technology (BT) team to drive technical solutions, ensure system efficiency, and optimize processes within tools such as Salesforce and HubSpot. Your ability to align business requirements with system functionality will be crucial to our success. You will also own and lead major projects to enhance our systems and support business growth.

The ideal candidate will have strong business acumen, a solid understanding of CRM and marketing systems, and experience with cross-functional project leadership. You will serve as both a product owner and business partner, providing process and technical consulting to ensure that solutions meet the needs of the business.

Key Responsibilities:

  • Serve as the central owner of system and process priorities across Sales, Marketing (HubSpot), Customer Success, and other departments.
  • Act as a liaison between the business teams and the BT team, ensuring that business needs are effectively translated into technical solutions.
  • Lead major system projects and initiatives, providing guidance on best practices for optimizing our tools and systems (e.g., Salesforce, HubSpot).
  • Work closely with cross-functional teams to gather, prioritize, and manage business requirements, ensuring alignment with organizational goals.
  • Provide process and technical consulting to the BT team to help enhance their business understanding and support technical execution.
  • Drive the design, implementation, and optimization of revenue-related systems and processes.
  • Collaborate with stakeholders to ensure consistent and clear communication of priorities, challenges, and project updates.
  • Maintain a strategic view of the organization’s systems landscape and help shape the roadmap for future enhancements.
  • Partner with leaders across departments to understand their system needs and provide solutions that increase efficiency and drive growth.
  • Ensure that projects are delivered on time, within scope, and with high-quality outcomes.
  • Act as the primary business stakeholder for tools like Salesforce and HubSpot, driving adoption and ensuring alignment with company goals.

Qualifications:

  • Proven experience leading business systems or revenue operations teams, ideally within a Sales or Marketing organization.
  • Strong understanding of CRM and marketing systems, with specific expertise in Salesforce and HubSpot.
  • Experience working cross-functionally to gather, prioritize, and implement business requirements.
  • Solid business acumen, with the ability to translate technical solutions into business value.
  • Demonstrated ability to lead large-scale systems projects from conception through implementation.
  • Experience providing process and technical consulting to technical teams, helping them better understand business requirements.
  • Excellent project management skills with the ability to balance multiple priorities and stakeholders.
  • Strong problem-solving skills and the ability to navigate complex technical and business challenges.
  • Experience with Oracle CPQ is a plus but not required.

Preferred Experience:

  • 10+ years of experience in business systems, revenue operations, or a similar role.
  • Prior experience managing major systems (e.g., Salesforce, HubSpot) and driving improvements to optimize business processes.
  • Strong interpersonal and communication skills, with the ability to build relationships and influence senior stakeholders.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $126,000 - $197,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

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Nextiva is hiring a Remote Sr. Sales Compensation Analyst

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Key Responsibilities

  • Analyze, validate and process incentive compensation plans and bonus calculations for SIP eligible employees in multiple Routes to Market. This includes understanding and applying Sales Incentive Plans consistently, ensuring commission calculations comply with plans, and managing commission statements and exception requests.
  • Collaborate with Sales Operations and other cross-departmental teams to ensure sales order data is reported accurately each month to meet monthly commission accrual and quarterly payout deadlines.
  • Be the point of contact for commissions related questions or issues.
  • Help maintain and scale our Xactly Sales Compensation Tool by identifying improvements, updates and enhancements to the Sales Compensation plans and policies.
  • Assist in updating the system including implementation of new plans/programs, identifying system/process inefficiencies, recommending performance improvement designs, integration of new data sources.
  • Enable self-service and automation wherever possible.
  • Perform all other duties as assigned.

Qualifications

  • Bachelor's Degree in Business, Marketing, Finance, Human Behavior or related field, or equivalent experience.
  • 5+ years of increasing responsibility in Sales Compensation administration roles.
  • Experience administering the Xactly compensation tool
  • Ability to communicate effectively and work cooperatively with staff at all levels of the organization, including internal and cross-departmental teams, consistently displaying a high level of professionalism.
  • Must possess the ability to work with confidential reports and information with complete discretion.
  • Self-starter capable of driving business results without significant supervision; process oriented.
  • Enthusiasm to learn new techniques and skills; including new software
  • Capacity to accept criticism and make corrections to projects as needed
  • Advanced technical skills
  • Excellent documentation skills
  • Results oriented; committed to quality of product and service
  • Passionately focused on driving projects and sales success, as well as dedicated to excellence
  • Highly organized with a strong attention to detail
  • Analytical and conceptual thinking skills
  • Advanced Computer skills: MS Office (Outlook, Excel, Word, Power Point)

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $73,000 - $115,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1   #LI-Remote

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+30d

Sales Operations Director

NextivaUnited States (Remote)

Nextiva is hiring a Remote Sales Operations Director

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Sales Operations Director will be responsible for driving the efficiency and effectiveness of the commercial sales team by overseeing sales operations, developing scalable processes, and ensuring alignment with business objectives. This role will play a critical part in optimizing the performance of the commercial sales team, providing data-driven insights, and leading key initiatives that support revenue growth. The ideal candidate will have a strong background in sales operations, a deep understanding of commercial sales processes, and the ability to manage cross-functional projects.

Key Responsibilities:

  1. Sales Process Optimization:
    • Lead the development and implementation of streamlined sales processes tailored to the commercial sales team.
    • Identify and address process bottlenecks, inefficiencies, and areas for improvement to enhance sales productivity.
  2. Forecasting & Sales Cadence:
    • Review deals in forecast for risk, likelihood to close, and help needed cross functionally
    • Support sales leaders using data reporting, applying judgement to ensure we are able to forecast with accuracy and predictability
  3. Performance Management & Reporting:
    • Develop and maintain comprehensive dashboards and reports to monitor commercial sales performance, including pipeline management, conversion rates, and sales cycle metrics.
    • Provide actionable insights to sales leadership based on data analysis, and recommend strategies to improve sales outcomes.
    • Oversee the sales forecasting process, ensuring accuracy and alignment with business goals.
  4. Sales Technology & CRM Management:
    • Ensure data integrity, accuracy, and consistency within the CRM system.
    • Train and support the commercial sales team in the effective use of sales tools and technologies.
  5. Sales Strategy & Planning:
    • Collaborate with sales leadership to develop and execute commercial sales strategies that align with the company’s overall business objectives.
    • Participate in the annual planning process, including territory design, quota setting, and sales compensation plans.
    • Monitor and evaluate the effectiveness of sales strategies and make adjustments as necessary.
  6. Team Leadership & Collaboration:
    • Lead and mentor a team of sales operations professionals, fostering a culture of excellence and continuous improvement.
    • Collaborate closely with Marketing, Finance, Product, and other departments to ensure alignment and support for commercial sales initiatives.
    • Act as a key liaison between the commercial sales team and other functional areas, ensuring clear communication and coordination.
  7. Process Improvement & Innovation:
    • Continuously assess and improve sales operations processes, leveraging industry best practices and emerging technologies.
    • Drive initiatives that enhance the scalability of the commercial sales organization and support the company’s growth objectives.
    • Foster a culture of innovation, encouraging the exploration of new ideas and approaches to sales operations.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA or advanced degree preferred.
  • 5+ years of experience in sales operations, with a focus on commercial sales, including at least 2 years in a leadership role.
  • Proven track record of optimizing sales processes and driving sales performance improvements in a commercial sales environment.
  • Strong analytical skills, with the ability to leverage data to drive decision-making and process improvements.
  • Proficiency in CRM systems (e.g., Salesforce), sales analytics tools, and Excel.
  • Excellent leadership and team management skills, with the ability to mentor and develop a high-performing team.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
  • Ability to manage multiple projects simultaneously and work in a fast-paced, dynamic environment.
  • Experience in leading cross-functional initiatives and driving change management efforts within a sales organization.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $100,000 - $157,000 A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1   #LI-Remote

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Apply for this job

+30d

Sales Operations Analyst

NextivaUnited States (Remote)

Nextiva is hiring a Remote Sales Operations Analyst

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Job Summary:

We are seeking a highly analytical and detail-oriented Sales Operations Analyst to join our Revenue Operations team. In this role, you will be responsible for providing critical insights and actionable recommendations that drive business decisions and enhance the effectiveness of our sales organization. You will work closely with sales leadership, marketing, and other cross-functional teams to develop dashboards, reports, and models that improve sales performance and operational efficiency.

Key Responsibilities:

Data Analysis & Reporting:

  - Develop and maintain dashboards and reports in Salesforce, Power BI, and other tools to monitor key sales and marketing metrics.

  - Analyze sales performance data to identify trends, patterns, and opportunities for improvement.

  - Provide actionable insights to sales leadership and other stakeholders based on data analysis.

- Sales Metrics & Forecasting:

  - Track and report on sales KPIs such as pipeline health, conversion rates, average deal size, and sales cycle length.

  - Assist in the creation of sales forecasts and capacity models to support business planning.

  - Build models to compare prior year performance with the current year and analyze the impact on sales outcomes.

-Capacity Modeling & Territory Assignments:

  - Support capacity modeling and territory planning to ensure optimal resource allocation.

  - Assist in designing and maintaining territory assignments that balance workloads and maximize sales potential.

- Quota & Compensation:

  - Calculate sales quotas, ramp periods, and compensation models to align with business goals.

  - Collaborate with the finance team to ensure accurate and timely quota setting and commission calculations.

  - Develop tools and models to provide clarity to the sales team on how they will be compensated, with comparisons to previous years.

- Process Improvement:

  - Identify inefficiencies in sales processes and provide recommendations for improvement.

  - Work closely with cross-functional teams to implement changes and track the impact on sales performance.

- Ad Hoc Analysis:

  - Conduct ad hoc analysis as needed to support strategic initiatives and decision-making.

  - Provide analytical support for sales campaigns, marketing initiatives, and other projects as required.

Qualifications:

- Bachelor's degree in Business, Finance, Economics, Data Science, or a related field.

- 5+ years of experience in sales operations, business analytics, or a similar role.

- Strong proficiency in Salesforce, Power BI, and Excel, with the ability to build complex models and reports.

- Deep understanding of sales and marketing metrics and their impact on business performance.

- Experience with capacity modeling, territory planning, and quota calculation is highly desirable.

- Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.

- Excellent communication skills, both written and verbal, with the ability to present findings to senior leadership.

- Strong attention to detail and ability to manage multiple projects simultaneously.

Preferred Qualifications:

- Experience with SQL, Power BI, Python, or other data visualization and analysis tools.

- Familiarity with CRM systems and sales automation tools.

- Knowledge of sales compensation structures and incentive programs.

- Experience measuring Marketing key metrics and lead flow funnels

Key Competencies:

- Analytical Thinking: Ability to break down complex problems into manageable parts and provide data-driven solutions.

- Attention to Detail: Meticulous in ensuring accuracy in analysis and reporting.

- Communication: Clear and concise in presenting findings and recommendations to various stakeholders.

- Collaboration: Works effectively with cross-functional teams to achieve shared goals.

- Proactive:Takes initiative to identify opportunities for improvement and drive them to completion.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $60,000 - $92,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1   #LI-Remote

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Apply for this job

Nextiva is hiring a Remote Strategic Partner Manager - California

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is seeking a Strategic Partner Manager in California to join our organization. In this position, you will be responsible for recruiting, educating, and building strong partnerships with Strategic Partners and ensuring that they receive the communication and support required to be successful and drive maximum pipeline. In this role, you will blend Nextiva product knowledge, strategic program management skills, enablement strategy execution, and facilitation & delivery to ensure our strategic partners keep pace with our innovation and are equipped to sell our solutions.

The Strategic Partner Manager will be fluent in their understanding of the company’s portfolio of solutions and services to help position Strategic Partners to WIN WITH NEXTIVA.

The Strategic Partner Manager must reside in one of the following states in order to operate within the West territory.

Key Responsibilities

  • Identify and prospect new potential strategic partners with an appetite to lead Nextiva for their CX and collaboration solution needs
  • Establish expectations accordingly for the partner role and how Nextiva will support
  • Build a business plan with strategic partner detailing mutually agreed upon partnership expectations, including how to promote Nextiva products and services
  • Work closely with all internal teams, including but not limited to Marketing, Sales Engineering, Training, and Product teams, to ensure all support is outlined to drive maximum pipeline and revenue
  • Tightly align with the Channel Sales organization to ensure necessary pipeline growth weekly, monthly, and quarterly forecasts are on track to meet and exceed territory revenue targets set in the quarterly sales objective
  • Work cross-functionally to identify partner needs and define measurable solutions
  • Integrate with both internal teams and strategic partner teams to act as a voice of the partner
  • Ensure that feedback is brought back to internal teams while keeping external stakeholders informed of product and business changes

Qualifications

  • Experience in the CCaaS/CX space
  • The Strategic Partner Manager must reside in one of the following states in order to operate within the west territory
  • Bachelor’s degree in a relevant discipline
  • 2+ years of channel sales experience
  • Travel: approximately 50%
  • Demonstrated track record of recruiting, training, coaching, motivating, growing, and retaining successful strategic partners
  • Reference-able success of driving partner business and marketing strategy
  • Ability to identify and prioritize opportunities
  • Ability to communicate effectively (written and verbal) and to build relationships quickly at all levels in an organization
  • Display an understanding of a partner economic model
  • Quickly establish internal and external productive working relationships and promote effective teamwork
  • Successful indirect sales experience with Channel go-to-market motions
  • Ability to adapt quickly to changes in roles and responsibilities
  • Must be a high-energy, motivated self-starter
  • Proven success with self-direction and the ability to work independently but also collaborate and work with a cross-functional team
  • Strong organizational and time management skills
  • Analytical thinker with proven ability to metric and govern

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is  $140,000 - $280,000; this includes annualized base salary and annualized target sales incentive. Some sales roles are paid on an hourly basis and eligible for overtime. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-SP1 #LI-Remote  #West

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Apply for this job

+30d

Solutions Delivery Consultant

NextivaUnited States (Remote)

Nextiva is hiring a Remote Solutions Delivery Consultant

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and very deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem solving, and ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high stakes professional services project SKUs are delivered in a timely manner meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience of managing multiple implementations simultaneously, be meticulously organized, professional, an exceptional communicator, people / customer centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

  • Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and clear understanding of customer requirements and value proposition
  • Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development / delivery, resourcing, and vendor management planning is in place, maintained, and accurate
  • Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions. Write specifications for desired solutions, configurations, and system integrations as needed
  • Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assists technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and clearly demonstrate the desired value proposition
  • Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
  • Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
  • Facilitate and lead weekly meetings, discovery and design review sessions, demos etc. as needed
  • Responsible for ensuring that all delivery projects’ artifacts are in place and in compliance with Nextiva’s delivery methodology
  • Assist with demos, configurations, testing and training as needed
  • Stay up-to-date understanding of business processes, issues, and technology especially
  • related to the operation of sales, marketing, and customer service departments within an organization.

Qualifications:

  • Spanish language fluency required (verbal & written)
  • BA/BS degree desired
  • Minimum of 5 years of solutions delivery experience or solutions engineering experience
  • Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
  • Must have a Professional and Collaborative demeanor
  • Deep technical working understanding of voice, contact center, data movement, and
  • SaaS application requirements
  • Exceptional analytical and problem-solving ability
  • Experience with Agile/Scrum and Waterfall methodology preferred
  • Must be comfortable working in an accountable, high-speed, high-pressure environment
  • Highly organized, must be able to handle multiple tasks with speed and accuracy,
  • independently
  • Must be capable of prioritizing activities and scheduling to obtain effective results
  • Strong oral, written communication and presentation skills
  • Excellent customer and vendor relationship management skills, and comfortable talking
  • with clients at all levels of within an organization
  • Will/must manage flexible hours per customer needs and related project milestones.
  • Must possess strong time management and self project management skills
  • Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $60,000 - $93,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-XX   #LI-Remote

See more jobs at Nextiva

Apply for this job

Nextiva is hiring a Remote Solutions Delivery Consultant Bilingual (Spanish/English)

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and very deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem solving, and ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high stakes professional services project SKUs are delivered in a timely manner meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience of managing multiple implementations simultaneously, be meticulously organized, professional, an exceptional communicator, people / customer centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

  • Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and clear understanding of customer requirements and value proposition
  • Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development / delivery, resourcing, and vendor management planning is in place, maintained, and accurate
  • Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions. Write specifications for desired solutions, configurations, and system integrations as needed
  • Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assists technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and clearly demonstrate the desired value proposition
  • Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
  • Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
  • Facilitate and lead weekly meetings, discovery and design review sessions, demos etc. as needed
  • Responsible for ensuring that all delivery projects’ artifacts are in place and in compliance with Nextiva’s delivery methodology
  • Assist with demos, configurations, testing and training as needed
  • Stay up-to-date understanding of business processes, issues, and technology especially
  • related to the operation of sales, marketing, and customer service departments within an organization.

Qualifications:

  • Spanish language fluency required (verbal & written)
  • BA/BS degree desired
  • Minimum of 5 years of solutions delivery experience or solutions engineering experience
  • Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
  • Must have a Professional and Collaborative demeanor
  • Deep technical working understanding of voice, contact center, data movement, and
  • SaaS application requirements
  • Exceptional analytical and problem-solving ability
  • Experience with Agile/Scrum and Waterfall methodology preferred
  • Must be comfortable working in an accountable, high-speed, high-pressure environment
  • Highly organized, must be able to handle multiple tasks with speed and accuracy,
  • independently
  • Must be capable of prioritizing activities and scheduling to obtain effective results
  • Strong oral, written communication and presentation skills
  • Excellent customer and vendor relationship management skills, and comfortable talking
  • with clients at all levels of within an organization
  • Will/must manage flexible hours per customer needs and related project milestones.
  • Must possess strong time management and self project management skills
  • Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $60,000 - $93,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-XX   #LI-Remote

See more jobs at Nextiva

Apply for this job

Nextiva is hiring a Remote Revenue Accounting Manager (West Coast)

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Revenue Accounting Manager will be responsible for accounting, reconciling and reporting revenue in accordance with US GAAP revenue accounting standards, Company policies and procedures as well as assisting with system clean from the implementation of a new revenue recognition software. This is a hands-on role that requires ownership and responsibility for periodic and ad hoc reconciliations of various revenue related areas including month end-close, year-end financial statement and related footnotes as well as customer cohort analysis. This position will report directly to the Director of Accounting.

Key Responsibilities

  • Manage end-to-end accounting and reporting of revenue in accordance with US GAAP ASC 606 across the consolidated company
  • Complete month and year-end closing processes and prepare journal entries as applicable:
    • Lead the audit process as it relates to revenue, including managing the auditing requests, support and financial statement disclosure preparation
    • Reconcile monthly revenue to contract detail, including analyzing cash collections, performance obligations and various reporting metrics
    • Investigate and review unique revenue recognition events, including point-in-time (device shipments), over-time (subscription services), percent-of-completion (implementation services) and variable consideration (returns)
    • Perform balance sheet roll forwards of contract asset, deferred revenue and capitalized commissions
    • Be proactive and take initiative when performing tasks to help maintain the integrity of the financial statements and increase efficiencies
  • Assist in system implementation clean up as it relates to the previous implementation of Oracle Revenue Management Cloud Services (“RMCS”)
    • Investigate and validate large volumes of data to determine issues and corrections required of the revenue accounting system
    • Test and reconcile configuration and system process to determine best methods for corrections of the revenue accounting systems.
    • Assist in building checks and balances controls with new system
  • Calculate Standalone Selling Price (SSP) on a periodic basis for use in RMCS allocations.
  • Review non-standard contracts to determine revenue recognition, contract terms and other relevant information
  • Maintain an up to date and thorough knowledge of the technical accounting policies, including Nextiva’s internal Revenue Recognition Policy
  • Participate in process development and continuous improvement projects
  • Develop and establish business partnering relationships with key stakeholders such as Sales, Sales Operations, Professional Services, Device Product Development, Billing, FP&A, Accounting, IT and Legal
  • Lead, assist or participate in Revenue Recognition projects as directed by Director of Accounting

Qualifications

  • Bachelor’s degree in Accounting/Finance required
  • CPA and Big 4 firm, preferred
  • Minimum of 4 years public accounting experience preferred
  • Strong GAAP knowledge, ASC 606 and ASC 340-40 knowledge required
  • Strong experience and familiarity with quote to cash cycle, specifically knowledge of sku and product hierarchies as well as Software-as-a-Service companies
  • Prior experience with revenue recognition and contract management systems. Oracle Revenue Management (RMCS) and Salesforce preferred
  • Highly proficient in Microsoft Excel w/power user abilities to perform pivots, LookUps, etc
  • Plus for user knowledge of high-powered computing tools such as Alteryx and PowerBI
  • Excellent analytical, decision making and problem-solving skills with meticulous attention to detail
  • Ability to juggle multiple tasks and to complete them in a timely manner in a fast-paced and rapidly changing environment
  • Ability to take initiative, identify issues, act independently, and communicate and present recommendations to senior management
  • Ability to analyze complex data and communicate observations in a simplified manner
  • Strong business judgement and ability to work extended hours as needed
  • Excellent interpersonal skills with ability to communicate with various levels in the organization, be a revenue recognition champion with the ability to communicate in “plain-english” revenue concepts to non-revenue colleagues.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MP1   #LI-REMOTE

See more jobs at Nextiva

Apply for this job

+30d

Sr. People Business Partner

NextivaScottsdale, Arizona (Hybrid)
SalesDesignc++

Nextiva is hiring a Remote Sr. People Business Partner

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

The Sr. People Business Partner is responsible for providing comprehensive People (HR) support to our organization, with a focus on partnering closely with the Sales department and contributing to organizational design initiatives. You will play a pivotal role in fostering a positive work environment, implementing people programs, and supporting the growth and development of our employees.

Key Responsibilities:

  • Acting as coach and confidante to leadership team as well as a strong employee advocate.
  • Investigating and providing counsel on employee relations in partnership with business, legal, ethics and compliance and making appropriate recommendations.
  • Serving as change management advocate to positively impact organizational effectiveness and providing guidance and coaching to leadership team on change management.
  • Collaborate with business leaders, including Sales leaders and other senior executives, to understand their talent needs and develop people strategies aligned with business objectives.
  • Provide guidance and support on employee relations matters ensuring compliance with company policies and relevant employment laws.
  • Assist in the development and implementation of sales incentive programs and performance management processes.
  • Act as a liaison between Sales and other departments to facilitate cross-functional collaboration and communication.
  • Contribute to organizational design efforts to ensure optimal structure and alignment with business goals.
  • Conduct workforce analysis to identify opportunities for improving efficiency and effectiveness.
  • Assist in developing job descriptions, org charts, competency models, and career paths within the organization.

Qualifications:

  • Bachelor’s degree with an emphasis in Business/Human Resources or related fields.
  • 5+ years of experience in the Human Resources, with a focus on partnering with Sales organizations and organizational design.
  • Demonstrated success in creating an environment of trust with clients where integrity is unquestioned, and effectively utilize negotiation and conflict resolution skills when needed.
  • Highly organized, detail oriented, adaptable and quick-thinking with a proactive approach, an enterprise focus, an understanding of shifting business needs, and the ability to change priorities with ease.
  • Excellent interpersonal, influencing, and communications skills with all levels of the organization required.
  • Maintaining current knowledge of industry trends and employment legislation and ensuring business compliance, familiarity with Human Resources concepts, practices, procedures and basic employment laws.
  • Proficiency in using Microsoft Office suite including Excel and PowerPoint, along with experience using Google Sheets.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

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