The Enterprise Solution Consultant will focus on the technical sales of Nextiva’s solutions to its largest and most sophisticated prospective customers. This role serves as a key technical resource, requiring a deep understanding of Nextiva’s product offerings and their applications. The consultant will act as the technical lead throughout the enterprise sales process and will coordinate additional sales resources, including Sales Engineering, Account Management, Project Management, and Professional Services.

This role requires crafting bespoke technology strategies and solution designs tailored to customer goals, requirements, and timelines. Core responsibilities include partnering with Sales to develop customer-specific strategies, conducting discovery sessions (on-site or virtual), delivering tailored product demonstrations, and addressing customer objections.

Key Responsibilities:

• Conduct thorough discovery sessions to understand customer requirements through calls, webinars, and on-site visits.
• Lead the technical aspects of customer opportunities.
• Collaborate with Sales, Product, and Professional Services teams to deliver comprehensive solutions.
• Foster relationships with third-party vendors and partners to enhance solution offerings.
• Develop solutions that are technically sound, business-compatible, and mutually beneficial.
• Stay updated on new features, industry trends, and relevant technical advancements.
• Contribute to obtaining new logo accounts and fostering key customer relationships.
• Support leadership in strategic initiatives to drive up-market growth and engagement.
• Consistently meet or exceed performance expectations aligned with Nextiva’s corporate objectives.

Qualifications:

• Experience:
• 5+ years in technical engineering or technical sales.
• 3+ years specifically in enterprise B2B sales.
• Advanced knowledge and hands-on experience with CCaaS and/or UCaaS solutions.
• Skills:
• Ability to conduct customer discovery sessions and translate findings into compelling demonstrations.
• Strong communication, presentation, organization, and time management skills.
• Ability to present complex technical solutions to both technical and non-technical audiences in person and virtually.
• Proven experience in a collaborative team-selling environment.
• Understanding of industry standards and competitive insights is a plus.
• Technical Proficiency:
• Proficient in Salesforce CRM, Microsoft Word, Excel, and PowerPoint.
• Education:
• Bachelor’s degree from an accredited college or university.
• Other:
• Demonstrated ability to learn quickly and adapt to new technologies.
• Up to 50% travel required.

This position offers the opportunity to engage with high-level customers, from C-suite executives to IT professionals, delivering impactful solutions that drive business success.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $140,000 - $280,000,including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Remote

Nextiva is currently seeking bright and talented individual for a Platform Engineering Managerposition to join our expanding voice platform engineering team. The position is responsible for managing and leading a team of high-performing platform, DevOps and voice engineers, focused on the integration, supportability, and engineering of voice platforms. This role has a strong focus around supporting the software development organizations, interacting with, and providing systems too, in addition to co-joining on the CI/CD process of delivering carrier grade voice quality systems to our customers.  A commitment to collaborative problem solving, delivery and execution excellence, and solid procedural frameworks is essential.  The candidate must be self-driven, highly motivated, have a sharp eye and attention to detail, responds quickly when needed, and has sound decision making skills. 

 As aPlatformEngineering Manager, your team willassistin the developmentandimplementationof automating the build process, tooling needs for running platform operations,and developing automationtestingforquality assurance of delivered platforms.Youwillassistin the design and execution of project starts,facilitateand drive project milestones,provide logistical input for tactical planning and execution,allocatingstaffing resourcesand deliverables. 

The responsibilities of aPlatformEngineering Managerrange from: workingwithsenior level leaders, product managers, program/project managers, and other stakeholders to implement and deploycloud basedrelatedtechnology platforms. You lead a team thatwill develop and define the software frameworks for tooling and automation,build andassistoperations teams in building,integrating observability tools, and engineering support of internal teams. 

Key Responsibilities 

• Lead and organize the team to meet core engineering schedules / technical roadmaps and commitments to ensure that they deliver the highest value
• Participate inandfacilitateaspects of quarterly planning, refinement, milestones, and KPI’s
• Plan andallocateresources in teams to meet expectations on medium and long-term roadmaps
• Facilitate the development cycle of engineering tooling and automation codebase andframework
• Support leadershipinlife cycle management and strategic planning
• Management of large-scale distributed systemsincluding life cycle, deploymentlogistics, and management information base
• Define, implement, andmaintainengineering schedules
• Define and build reoccurring project templates tooptimizeworkflows and efficiencies
• Managing the day-to-day operations of the teamandresolvingconflicts between project delivery times
• Facilitate development and knowledge sharing processes, personal growth within the team
• Establish and enhance metrics, process, workflows, and engineering documentation
• Help to attract andretaina team of highly skilled Engineering professionals that are well aligned in their understanding of both company and departmentalobjectives, direct and evaluate their work, and provide feedback and guidance to ensure skillsremainrelevant
• Continuously improve how the team functions and delivers maintenance andcapacity
• Supporting agent for incidents and escalations to thePlatformOperations team
• Supporting agent for peer reviewing change requests and related Change Management questions

 Qualifications 

• At least 3+ years of technical leadership role, with 2 years’ experience in people management role, with 6+ years in systems and platform engineering technical roles
• A software development and operational background with experience in real-time communications voice infrastructure including mobility; preferred knowledge of FreeSWITCH, Kamailio and Coturn
• Solid understanding of public cloud space (GCP preferred) infrastructure, security compliance, IaC, build and deployment methodologies
• Solid understanding scripting languages like Terraform, Ansible, JavaScript and Python
• Solid understanding of CI/CD and distributed architectures, ability to read and troubleshoot Java code base
• Solid knowledge of WebRTC and VoIP related to protocols and architecture 
• Strong systems reliability engineering including capacity planning, performance, scalability and life cycle management
• Solid SRE best practices, including reliability, monitoring, availability, and incident response
• Demonstrate sound judgment in problem solving, identification, troubleshooting and solutions
• Strong analytical and organizational skills, with attention to detail
• Demonstrate strong verbal and written communication skills
• Ability to multi-task, prioritizing multiple objectives and initiatives
• Able to work in a team environment and with a diverse group
• Flexibility in working times with Nextiva international employee base

Competencies

• Organization, Time Management & Prioritization- Focuses on key priorities; plans, organizes, schedules and executes on tasks and projects in an efficient and productive manner. 
• Solutions-oriented- Leverages tools and resources around them; scopes out what is needed for each assignment or work activity, while identifying and making appropriate use of people and other organizational resources/tools that can be leveraged. 
• Communication Skills - Expresses themselves using clear, effective and efficient language. Listens patiently and attentively. Adapts to the purpose of the communication with appropriate style, substance, detail, confidence and channel. Possess the ability to manage multiple channels of communication simultaneously; phone, email, tickets, and chat. 
• Product & Position Knowledge - Displays specialized and/or in-depth skills, knowledge or judgement and can confidently bring to bear domain knowledge and experience. 
• Documentation – Clearly organizes and presents documentation to communicate engineering principles, procedures, processes, and visuals using software tools; web-based collaboration diagrams, text editors, presentation, and configuration repositories. 
• Core Technology and Industry Knowledge –Ability to analyze and document core architecture against systems engineering best practices, with advanced problem isolation and analysis on system platforms. 

Typical Office Environment:Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. 

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $115,000 - $204,400. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-RQ1 #LI-REMOTE

Nextiva’s Talent Acquisition (TA) team operates strategically to identify, attract, and assess top talent for the organization; bringing innovative recruiting strategies to life in order to support the growing needs of the business.  Our team is comprised of forward thinking, motivated people who bring a unique way of thinking to tackle challenges.  

As a Sr. TA coordinator at Nextiva, you’ll play a pivotal role in the recruitment process, ensuring a seamless experience for both candidates and internal stakeholders. You’ll collaborate closely with Recruiters, Candidates and Hiring Managers to coordinate all aspects of the recruitment life cycle from job posting to onboarding. You’re a builder who thrives in a dynamic, fast paced environment – unafraid to embrace new ideas in the pursuit of continuous improvement. 

We’re not your ordinary Corporate TA team. We’re agile, action-oriented, and results driven. In a business that moves at lightning speed, we strive to be steps ahead in order to best support the business.

What You’ll Do:

Coordinate Recruitment Process:

• Create and post job listings on various job boards, company website, and social media platforms.
• Schedule interviews, coordinate interview logistics, and communicate effectively with candidates and interviewers.

Candidate Engagement and Experience:

• Serve as the primary point of contact for candidates throughout the recruitment process, providing timely updates and guidance.
• Ensure a positive candidate experience from initial contact through onboarding via phone, text, video and/or face to face interactions.
• Escort candidates to/from onsite interviews as well as provide office tours of Nextiva HQ.
• Arrange travel and accommodations for out-of-town candidates, if necessary.
• Facilitate pre-employment activities, including background checks and reference checks.

Administrative Support:

• Assist with the creation and maintenance of recruitment-related documentation and assets, including candidate communications, job descriptions, and offer letters.
• Prepare and distribute regular reports on recruitment metrics and activities.

Collaborative Partnership:

• Collaborate with cross-functional teams, including HR, hiring managers, and department heads, to support recruitment goals and initiatives.
• Participate in team meetings and contribute ideas for improving recruitment processes and strategies.
• Act as a brand ambassador for Nextiva, promoting our culture and values to prospective candidates.
• People team projects as needed.

Required Skills & Qualifications:

• 2+ years experience in Talent Acquisition, Human Resources, or Administrative Support
• Bachelor's or equivalent experience preferred
• Creative writing and social media skills preferred
• Greenhouse experience preferred
• Experience with Diversity, Inclusion & Belonging (DIB) initiatives preferred
• Experience working across multiple time zones preferred
• Proactive attitude with a commitment to delivering exceptional customer service to candidates and internal stakeholders
• Collaborative style; ability to develop and maintain effective working relationships both internal and external to the organization
• Solid analytical capability; ability to exercise sound judgment; strong decision making skills
• Ability to perform with a high degree of accuracy, strong attention to detail and quality
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines
• Ability to take direction from multiple individuals and adapt to the work styles of others
• Ability to associate and interact with all levels of the organization
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong technical aptitude. Advanced knowledge and skills with MS office to include: Word, Excel, and PowerPoint
• Prior experience with Greenhouse or another Applicant Tracking System (ATS) preferred

Additional Requirements:

• Able to work onsite at Nextiva HQ three days a week (at times flexing down to 2 days, or up to 4 days depending on business need)
• Able to stand, walk and move around for extended periods in order to conduct office tours for prospective hires as well as escort candidates to and from onsite interviews
• Able to lift and carry items needed for onsite interview preparation and set up
• Reliable transportation & valid driver’s license for candidate experience related tasks (picking up items needed for onsite interviews, dropping off swag bags where candidates will be staying, etc.)

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1   #LI-Hybrid

The Inside (Direct) Sales Manager’s mission is simple… to grow the business and lead a team of Direct Sales Account Executives enabling everyone to grow their career and make an impact! 

The Manager will drive results of a team of 8-10 quota-carrying AEs by developing the team and driving daily sales activity in accordance with Nextiva’s sales methodology to exceed assigned monthly sales revenue targets. They will view challenges as opportunities and look beyond the quota to focus on potential, never settling. They have the ability and desire to thrive in a fast paced, rapid growth environment, with perseverance to find creative and effective ways to increase productivity and results. 

The Manager will be a player-coach. They will develop skills of their team, hold everyone accountable and inspire a high-performance culture. They will be hands on and lead from the front, personally demonstrating the skills required to succeed. When needed, they will step in and close business to ensure the team exceeds their target. They will be approachable, available, accountable, and trustworthy. Finally, they will be organized and planful, always ensuring there is a structured path for each member of their team daily, weekly, monthly and quarterly.

You will Rock this Role if you have the following characteristics: 

Manage Execution

• Use a structured yet agile Customer Centric methodology to understand the customer’s needs and propose solutions for their business
• Proactively manage pipeline, accurately forecasting daily/weekly/monthly bookings for each AE and the team
• Manage team and AE productivity with consistent measurement and inspection of sales performance and KPIs
• Coach and support AEs in generating and qualifying leads, leading product demo, handling objections and closing to exceed quota
• Maintain an Amazing Service culture, starting from the customer’s initial contact
• Develop a sense of urgency to close all customer conversations to beat the competition

Build Effective Teams

• Lead from the front, being resilient, with passion and desire to win
• Hold regular 1:1’s and team meetings to review previous results, active and aged pipeline, discuss lessons learned and coach areas for improvement
• Hold AEs accountable to daily performance standards/KPIs
• Teach and demonstrate strong value-selling behaviors that will drive results when needed
• Stay current on industry developments and teach your teams to drive continuous improvement in sales skills and product knowledge
• Understand how to motivate the team, and implement team contests/recognition to boost competition and instill fun
• Develop simplicity, forward-thinking and caring in the team culture
• Manage under performers proactively, with transparent communication, improvement plans and replacement criteria to maintain high standards of performance and ensure team success
• Proactively seeks feedback from others
• Open to constructive feedback and talking about how to address shortcomings
• Admits mistakes and gains insights from experience

Sales Tools and Selling Process Effectiveness

• Demonstrate discipline and rigor in having a plan to manage the day/week/month/quarter and teaching team members to do the same
• Coach and hold AEs accountable for following sales methodology and process on all customer interactions
• Demonstrate proficiency with the use of Salesforce (sales stages, account, opportunity, quoting, and Salesforce reporting) to inspect and manage team performance
• Familiarity with sales tools and processes to strengthen AE performance (LinkedIn Sales Navigator, ZoomInfo)
• Enforce good systems and tools hygiene for accurate forecasting and customer insight

Build Collaborative Relationships

• Work in partnership with Marketing on demand generation programs required to exceed target
• Collaborate with Sales Operations and L&D and to identify/execute incremental sales skills or product training to improve close ratios and increase productivity
• Shows leadership and confidence under pressure and through adversity to help others stay focused
• Connects and participates in industry forums or groups to stay on the leading edge of the industry and share best practices
• Quickly bounces back from setbacks by restoring performance to KPIs
• Ensure a positive hand-off to the Customer Success team that promotes a one-Nextiva customer experience

Must Haves:

• 5+ years of high-performance leading Direct Sales teams in a SaaS, general technology or telecommunications environment
• Demonstrated prior success in achieving measurable business goals in a high velocity sales environment
• Experience in a fast-paced, high growth business environment
• Advanced proficiency in SalesForce.com, and competent in Word and Excel
• Demonstrates business insight
• Flexibility to work shifts that cover coast-to-coast hours. Sales team hours can start as early as 5AM for the East Coast and as late as 9AM for the West Coast. Direct Sales Manager may be required to be “on call” from time to time before or after their core hours to assist their team.
• Willingness to work 100% on-site at our Scottsdale HQ 

Metrics of Success (KPIs):Performance and effectiveness will be evaluated on the influence and impact the Manager has on the team’s results and will include the following.

• Prospecting – number of quality new leads acquired
• Close ratio – lead to quote, quote to sale, one call close
• Time to close – from lead to close
• MRR – Monthly recurring revenue
• Attrition of team members – regrettable vs. non-regrettable

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-AR1   #LI-Onsite

As the Sales Enablement Leader at Nextiva, you will play a crucial role in driving the success of our sales team and partners by designing, implementing, and managing comprehensive sales training and partner enablement programs. This position requires a dynamic leader with a proven track record in creating and executing strategies that enhance the effectiveness of sales teams and channel partners in a software sales environment.

Key Responsibilities

1. Develop Sales Training Programs

• Create and deliver innovative and effective sales training programs covering product knowledge, sales methodologies, objection handling, and other relevant topics.
• Help the sales team build strong capabilities in selling to mid-market and enterprise accounts using relationship-based sales techniques.
• Collaborate with product managers, subject matter experts, and sales leaders to ensure training content is up-to-date and aligned with the latest product features and market trends.

2. Design Partner Enablement Initiatives

• Develop and implement partner enablement programs to empower channel partners with the knowledge and tools needed to effectively sell and support our software products.
• Collaborate closely with the channel sales team to understand partner needs and tailor enablement programs accordingly.

3. Sales Onboarding

• Design and manage a comprehensive onboarding program for new sales hires, ensuring smooth and efficient integration into the sales team.
• Implement continuous learning initiatives to keep the sales team updated on industry trends, the competitive landscape, and new product releases.
• Establish and manage a structured certification process to validate sales and partner readiness.

4. Coaching and Development

• Partner with sales managers to develop and implement coaching frameworks that drive skill development in real-time selling scenarios.
• Provide resources and guidance for managers to deliver ongoing coaching on discovery, deal qualification, and pipeline management.

5. Sales Process and Methodology Standardization

• Define, implement, and refine sales methodologies, ensuring alignment with sales stages and the customer buying journey.
• Partner with sales leadership to create a consistent, repeatable sales process that drives success across all segments and regions.

6. Content Management and Creation

• Build and maintain a centralized repository of sales enablement resources, ensuring content is current, accessible, and aligned with seller and partner needs.
• Develop scalable, reusable content assets tailored to different sales personas, segments, and stages of the sales cycle.

7. Sales Playbooks

• Develop and maintain sales playbooks that provide actionable strategies, messaging, and resources to drive successful customer engagements.
• Regularly update playbooks to reflect changes in market conditions, the competitive landscape, and product offerings.

8. Performance Measurement

• Establish key performance indicators (KPIs) to measure the effectiveness of sales enablement programs.
• Analyze data and feedback to continuously refine and improve training initiatives.

9. Cross-Functional Collaboration

• Work closely with L&D, marketing, product management, product marketing, and other cross-functional teams to ensure alignment between sales enablement initiatives and overall company objectives.
• Collaborate with sales leadership to understand specific needs and challenges, adapting programs accordingly.

10. Technology Adoption

• Leverage technology and internal learning management systems to deliver and track training content.
• Stay informed about emerging technologies in sales enablement and implement tools that enhance the learning experience.

11. Change Management

• Lead change management efforts to ensure the smooth adoption of new tools, processes, and sales strategies.
• Develop communication plans and training programs to minimize disruption and maximize the impact of changes.

Qualifications

• Bachelors degree in Business, Marketing, or a related field; an advanced degree is a plus.
• Proven experience in sales enablement, training, or a related role within the software industry, with the ability to ramp up quickly on key business processes.
• Strong understanding of sales processes and methodologies, with the ability to translate business and sales needs into compelling and engaging curriculum content.
• Excellent communication and interpersonal skills with a high degree of intellectual curiosity to build and improve sales programs.
• Demonstrated ability to collaborate with cross-functional teams.
• Familiarity with learning management systems and sales enablement tools.
• Results-driven mindset with a focus on continuous improvement.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise. They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $155,000 - $241,110. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1 #LI-Remote

Nextiva is seeking a Field Marketing Manager to join our Indirect/Channel Marketing team. As a Field Marketing Manager, you will be a pivotal player in driving the success of our top partners by enabling them to target potential customers through strategic channel marketing and go-to-market activities. Your efforts will help uncover new opportunities, grow pipeline, and deepen customer relationships.

In this customer and partner-facing role, you will ensure campaigns are executed on time, accurately, and successfully, with measurable OKRs. You will communicate Nextiva’s marketing and growth initiatives clearly and consistently to partners and partner managers, build strong relationships, and serve as their trusted marketing advisor. Your ultimate goal is to increase partner adoption of Nextiva’s channel marketing programs, driving increased demand and accelerated pipeline.

If you are passionate about crafting strategic and measurable marketing plans with partners and thrive in a collaborative team environment, this role is for you!

Responsibilities

• Strategic Planning and Execution: Own the field marketing strategy for achieving quarterly pipeline targets in your region. Develop and manage 6-12 month marketing plans to grow focus Nextiva channel partners in your region.
• Campaign Management: Ensure marketing campaigns are executed on time, within budget, and to a high standard. Provide ongoing reporting to channel marketing and sales leaders on the performance of demand generation programs, events, and other marketing activities.
• Partner Recruitment and Engagement:Assist channel sales and marketing teams in targeting new partners for marketing investment and engagement. Build strong relationships with partners and partner managers, and act as a trusted marketing advisor.
• Cross-Functional Collaboration: Work closely with the wider marketing team to facilitate successful program execution. Collaborate with sales, product, and corporate marketing teams to align marketing efforts with Nextiva’s business objectives.
• Performance Reporting: Conduct ongoing marketing planning and review with channel leaders, partner managers, and partners. Provide ongoing reporting to channel marketing and sales leaders to show results of ongoing demand generation programs, events, and other marketing activities.
• Voice of the Partner:Serve as the voice of partners back into channel and marketing leadership to continuously improve our marketing initiatives and share best practices.

Qualifications

• Educational Background: Bachelor’s degree in Marketing, Business, Communications, or a related field
• Experience: At least 5 years of experience in channel or field marketing, preferably within the Telecom or SaaS industry
• Technical Skills: Hands-on experience with CRM and marketing automation systems such as Salesforce and HubSpot
• Marketing Knowledge: Strong understanding of market segmentation, brand management, marketing communications, and database marketing
• Communication Skills: Outstanding written, verbal, and presentation skills. Ability to communicate complex ideas clearly and persuasively
• Project Management: Strong project management skills with the ability to handle multiple projects simultaneously and meet competing deadlines
• Interpersonal Skills: Exceptional interpersonal skills with the ability to establish positive relationships with team members and partners
• Adaptability: Motivation to work within a results-driven organization capable of multi-tasking and adapting within a fast-paced environment.
• Willingness to travel up to 25% of the time

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $82,000-127,970. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1   #LI-Remote

How You’ll Change Our Customers’ Lives: At Nextiva, our Commercial Account Executives help our customers grow their businesses and simplify their lives by selling our products and solutions. Nextiva combines communication channels — voice, video, collaboration, SMS, and surveys — to help businesses of all sizes access the information they need at the right time to provide amazing customer experiences and drive business results.

What you need to do:

• Uncover prospects needs and pain points
• Critically think through solutions and make recommendations based on their needs
• Create and effectively manage a pipeline of minimum 3x your quota assignment
• Ability to thrive in high velocity sales motion
• Deliver tailored demos of the Nextiva solution and how it delivers the outcomes that prospects are seeking
• Ability to forecast accurately daily, weekly and monthly commitments
• Maintain proper Salesforce hygiene and accuracy for pipeline delivery
• Create, maintain and work an active list of target accounts in your assigned territory
• Achieve no less than 100% of assigned quota on a monthly and quarterly basis

What you need to have:

• 5+ years of inside sales experience in a fast-paced high-volume environment
• 3+ years inside sales experience in UCaaS, CCaaS, SaaS, PaaS, or other related industry experience
• Salesforce expertise
• Ability to create and present sales presentations and pitch decks
• Proven ability to manage a pipeline of opportunities and ability to close on the spot when needed
• Proven track record of selling solutions over the phone with persuasive closing techniques

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $89,000-$124,000, including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-AR1 #LI-Remote

How You’ll Change Our Customers’ Lives:

At Nextiva, our Mid-Market Customer Account Managers help our customers grow their businesses and simplify their lives by selling our products and solutions. Nextiva offers UcaaS and CCaaS services to support our customer’s voice, video, collaboration, SMS, email and surveys needs. Nextiva helps businesses of all sizes access the information they need at the right time to provide amazing customer experiences and drive business results.  

The Day-to-Day:

• Either be the Primary sales driver for strategic business within an assigned segment/territory and partner or work within a team to drive new business
• Identify and properly qualify opportunities
• Manage all steps of the selling process, including coordinating complex sales cycles through decision-making process and contract execution
• Interact with partners and Regional/Inside Partner Managers (internal) to prospect and collaborate on strategic initiatives to drive incremental pipeline generation. 
• Align resources to Partners on an as needed basis & join Partner events if necessary
• Demo specific elements of the Nextiva NextOS platform
• Deliver Amazing Service®, leveraging the value of our products and services 
• Document activity and communicate information regarding prospects and opportunities via Salesforce.com
• Create and drive revenue within a specified region or list of named accounts
• Meet and exceed all quarterly and annual sales quotas
• Own the sales cycle from lead generation to closure
• Develop business plan and present the business plan during quarterly review sessions
• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

The General Qualifications for Admission:

• 5+ years of experience selling large complex opportunities into the installed Channel or Direct customer base
• 3+ years of Solutions Selling experience with CCaaS, Telecom, CRM or Ai required 
• Ability to cultivate and build positive relationships
• Understanding and experience with selling to Executives in Fortune 1000+ type organizations
• Strong emphasis on collaboration and communication with Partners and internal team 
• Hands-on Salesforce experience 
• Demonstrated ability to consistently achieve and exceed quota
• Proven ability to manage leads, manage a pipeline, and forecast
• Proven track record of selling solutions to strategic customers

You will Rock this Role if you have the following characteristics: 

• Customer Focused – you demonstrate a deep care and concern for helping customers succeed, beyond what they even imagined possible. 
• Business Insight – you are intellectually curious, a consummate learner that helps educate others on the possibilities and potential results of a Nextiva partnership.  You bring new ideas to the business for product innovation or processes. 
• Product Positioning – you have an innate ability and desire to master the Nextiva product suite and get tremendous satisfaction in matching the value and benefit to customer needs. 
• Influencer– you help customers make difficult decisions through caring, forward-thinking, and simple solutions that will make them a hero in their business. 
• Results Driven – you play to win and realize the benefits to the customer, your personal gain, and the business impact that your sales contribute. 
• Resourceful – you are technically savvy, able to maneuver systems and tools while having conversations.  You use systems and tools to your advantage, helping you know more about your customers. 
• Innovator- you have the drive to introduce new modes of communication and upsell customers into new technologies that will optimize the way they do business.

Your Success Depends on Your Commitment:

We invest in our employee’s development and care deeply about your ability to grow.  We want Nextiva to not be just a job, but a career. Personal and Professional Development is at Your Fingertips.  You’ll have many resources to continually improve the focus areas associated with your role, and also to prepare for your future career growth.  Nextiva has invested in world class training programs to help you improve in your current role, but also to prepare for your future ambition.   

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $85,000 - $125,000, including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-AR1 #LI-Remote

The Financial Analyst is responsible for supporting worldwide financial planning, forecasting, reporting and analysis across functions. As part of the FP&A team, the role provides business decision support by cultivating strong cross-functional relationships and translating data into actionable insights. This highly visible role provides financial analysis and recommendations to the Senior Leadership Team.

Key Responsibilities:

• Collaborating with functional leaders to prepare quarterly financial forecast with subsequent reporting and variance analysis
• Preparing reporting and analysis on weekly and monthly cadence
• Managing expenditure across departments and providing visibility to senior leaders
• Developing financial models to better support key business decisions, with a focus on Marketing and G&A functions
• Providing financial analysis and recommendations to stakeholders to enhance ROI
• Crafting and enhancing visibility of relevant KPIs necessary to measure business performance
• Facilitate month-end close processes by reviewing GL activity and presenting results to senior leadership
• Represent FP&A as a trusted and valued source for business support and accurate information
• Partner closely with business partners to evolve models as business grows and expands

Qualifications:

• Bachelor's degree in Accounting, Finance, or related discipline
• 2-5+ years of experience in FP&A, finance, corporate accounting or related function
• Additional experience with sales or marketing analytics is preferred 
• Advanced modeling skills with Excel, PowerPoint and other planning or financial presentation tools
• Adaptable, quick-thinking with acute attention to detail and a work ethic based on a strong desire to exceed expectations
• Ability to rapidly build business acumen by understanding business strategies and execution plans
• Superior analytical and financial modeling skills, with demonstrated ability to succinctly interpret data and communicate findings
• Data-driven, analytical, and fact-based approach to making business recommendations and developing solutions
• Ability to work independently and productively in a fast-paced and constantly evolving environment
• Strong written, verbal and presentation skills with the ability to effectively and knowledgeably present data and business insights to senior leadership
• Competence in establishing and maintaining strong cross-departmental relationships
• Excellent organizational, problem solving and time management skills with the ability to prioritize, handle multiple tasks and meet deadlines

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-JG1  #LI-Hybrid

Summary 

We are looking for a Senior Technical Writer, talented as a developer documentation specialist with strong technical skills, and a strong sense of developer needs, combining vision, entrepreneurship. This individual will be instrumental in scaling our technical documentation platform and improving the quality, clarity, and usability of our technical documentation for developers worldwide.  

Requirements 

• At least 2+ years of experience with a programming language such as JavaScript, React, or Python 
• Bachelor’s degree in Technical Writing, Computer Science, related field, or equivalent work experience 
• Minimum of 5 years of experience in technical writing in a software development environment. 
• Technical domain expertise,Telephony Systems: Experience creating and maintaining technical content related to telephony infrastructure, including call flow, routing, VoIP protocols, and hardware components. 
• Strong written and spoken communication skills. 
• Experience ideating, innovating, and improving technology platforms (especially documentation platforms) 
• Expertise working closely with engineering and product teams to shape a developer experience around documentation 
• Expertise in collaborating with cross-functional partners 
• Deep understanding of developers, developer technologies, and developer communities 

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

ForVP/EXECroles (remove if not applicable & remove header): 

The expected hiring range is $X-$Y, including annual income incentive compensation.  

For Non-Sales roles(remove if not applicable & remove header): 

The expected hiring range is $X-$Y. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

ForSales Roles(remove if not applicable & remove header): 

The expected hiring range is $X-$Y, including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 

• Insurance ???? -Life, disability, and supplemental indemnity plans 

• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 

• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 

• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 

• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-AL1   #LI-WORKTYPE

The Senior Accountant will perform general accounting duties and various ad hoc requests while supporting the Finance department in a fast-paced environment. He/she will assist with daily cash reporting, year-end financial reporting and assistance with the external audit process, recording business transactions through journal entries, monthly and annual close processes, and help with developing and maintaining documentation, as well as strong internal controls. If you love being challenged and solving problems, then this is the role for you.

Key Responsibilities

• Recording business transactions through journal entries
• Prepare and analyze monthly financial statements related to the income statement, balance sheet and cash flow statement
• Participate in the month-end close process by preparing and recording journal entries in accordance with generally accepted accounting principles (GAAP), determining and recording accruals, reviewing financial statement trends, and preparing account reconciliations
• Perform P&L variance analysis and investigate differences
• Assist in the preparation of the daily cash report. Perform cash variance analysis and investigate significant differences
• Maintain up-to-date documentation (bank statements, invoices etc.) to support internal process and a quarterly review / annual audit
• Ensure compliance with the Company’s accounting policies and procedures
• Partner with the business to provide real time and accurate reports to support company leadership
• Participate in process development and continuous improvement projects
• Perform ad hoc projects as requested

Qualifications

• Bachelor’s degree in Accounting or Finance, required
• Minimum of 2 years accounting experience, required
• Proficient to expert Microsoft Excel skills, required
• Experience with large accounting software, such as Oracle Fusion
• Knowledge and understanding of GAAP
• Excellent analytical, decision making and problem-solving skills with attention to detail
• Strong attention to data integrity, accuracy, precision, and data gathering skills
• Demonstrated commitment to obtaining and delivering outstanding results
• Ability to work in a fast-paced environment while juggle multiple tasks and completing them in a timely manner
• Ability to take initiative, identify issues, act independently, communicate, and present recommendations to senior management
• Ability to adhere to strict standards and daily deadlines
• Strong organization, verbal, and communication skills with the ability to prioritize
• Willingness to take on new challenges, responsibilities, and assignments

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1 #LI-Hybrid

Nextiva is seeking a Product Manager to join our growing team. As a Product Manager, you will be responsible and accountable for:

- Developing and harvesting product ideas by processing customer and user needs

- Prioritizing the feature backlog by keeping in mind the bigger business objectives

- Successful execution, delivery, and adoption of the product(s) and features

An ideal candidate:

- Will act as the point person for the Business, Development Teams, and the UX Teams

- Actively gets involved with product planning, UX Research, and Design

- Is self-directed, not afraid to ask questions, a team player, and is motivated to continually work towards the best possible product solutions for Nextiva’s customers

- Attention to detail, coordination on multiple projects, the ability to adjust quickly to changing product priorities, as well as the ability to anticipate or research customer needs and account for those in the product are all important skills to be successful in this role.

**Key Responsibilities**

- Work effectively with and build relationships between yourself and the developer teams that you manage, even if the individuals on your teams do not report directly to you. You are the point person between developers, QAs, project managers, and product designers.

- Manage & drive product initiatives and associated features and be able to effectively manage your dev teams’ backlogs to match those priorities. This includes taking part in product planning and roadmap creation.

- Account for the customer’s voice when making changes or improvements to the product. Consider customer needs by reviewing customer existing data in Power BI, Salesforce, and Pendo. Be proactive about requesting research from the UX research team and conducting competitive analyses as needed. 

- Focus on **self-serve onboarding** for customers and end-users across the platform, including onboarding for the full platform and various channels.

- Work closely with project managers and dev managers on your teams to create sprint plans and manage the team workloads.

- Be able to write clear and detailed product initiatives, feature/epics, story’s, design requests, and bug tickets within Jira for developers, product designers, QA/QE team members.

- The Product Manager works closely with design and developers with ideas of what is needed by customers, to provide clear direction.

- Attend or lead meetings and refinement/grooming sessions for product feature stakeholders to ensure everyone is aligned on upcoming or current product changes.

- Participate in ideation and discovery sessions for product initiatives and features.

- Product Design, Product Research, Product Marketing, and Product Managers drive these sessions.

- Review and include NPS, customer feedback via Pendo, customer escalations, and partner suggestions into your dev team’s backlogs.

- Integrate feedback on **packaging**, **billing**, **system admin reporting**, and **broader administrative and provisioning** experiences.

- Identify and communicate potential issues with priorities or sprints to product leadership.

- Collaborate and communicate with other product managers at Nextiva to ensure everyone is aware of your dev teams’ efforts and how it may affect the work of other teams. Facilitate guild meetings to accomplish this.

- Keep the Product Marketing team in the loop on product releases. You will work closely with them on market research, product positioning, and customer communication.

- Work closely with Customer Support; help write how-to articles and contribute to runbook creation.

- Support internal and external training efforts.

- Be a self-starter; this role will often be self-directed, requiring an individual with a can-do attitude who is willing to learn new skills and can thrive in a fast-paced environment.

**Qualifications**

- 8-10 years’ experience in a Product Manager or Project Manager role at a technology company.

- Bachelor's degree.

- Deep understanding of customer needs, market offerings, competitive position, feature requirements, and business model to ensure a viable & profitable product.

- Ability to effectively communicate and manage multiple competing priorities.

- Training and presentation experience with stakeholders or coworkers.

- Experience working closely with stakeholders to deliver high-profile product features.

- Familiarity with **packaging products in tiers, user management, tenant provisioning, dashboard reporting,** and **analytics**.

- Ability to deliver projects quickly, reacting to tactical high-impact changes that require strategic solutions.

- Meticulous attention to detail, which shows throughout your completed Jira tickets and other tasks.

- Strong interpersonal, collaboration, and organizational skills.

- Leadership, ownership, conflict resolution, and accountability must be strengths.

- Excellent time and project management skills.

- Ability to work in a fast-paced, rapidly changing environment.

- Excellent written, verbal, and presentation skills.

- High proficiency in instructional writing and technical writing; as it relates to writing product briefs as well as Epic and Story tickets for developers, product designers, and QAs.

**Software Proficiency:**

- Microsoft/Google products (required)

- Jira & Confluence (required)

**Bonus Points For:**

- Scrum, Kanban, Agile certifications

- Experience with agile environments

- First-hand QA/QE experience and/or software engineering/software development experience

- Master’s Degree in any related field

- **Full-stack platform and cloud experience** that includes a broader scope in **admin and provisioning**.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $115,000 - $204,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-JG1 #LI-Remote

At Nextiva, our Mid-Market Account Executives help our customers grow their businesses and simplify their lives with our products and solutions. Reporting into our Best-in-Class Sales Leadership team, you’ll be selling Nextiva complete portfolio of products that includes our Cloud-based Business Communications (VoIP) Systems, CRM, and Contact Center Solutions in an inbound as well as on an outbound basis directly to Mid-Market companies (100-2500 employee size).

Key Responsibilities:

• Meets and exceeds a quota of new bookings generated through the sale of Nextiva software products to midmarket businesses
• Meeting with existing customers to up-sell & cross-sell into existing engagements as well as new opportunities.
• Effectively and efficiently logs sales interactions and revenue opportunities to forecast effectively
• Utilization of Nextiva sales process for identification, positioning and lifecycle management of opportunities
• Creates go to market strategies by building, maintaining and maximizing a sales pipeline
• Maintains integrity within the sales process
• An action-oriented problem solver, who’s focused on achieving results through business outcomes

Qualifications:

• 3+ years of B2B sales experience, ideally inUCaaS or CCaaS
• Demonstrated ability to consistently achieve and exceed quota
• Proven ability to manage leads, manage a pipeline, and forecasting within SFDC
• Strong interpersonal skills, ability to convey and relate ideas to others
• Proven track record of selling solutions over the phone with persuasive closing techniques
• Proficient in conducting virtual presentations, online web demos, remote sales processes
• Hands-on Salesforce experience preferred
• Hybrid but must be available to travel 25% of the time 
• Vibrant and energetic attitude with the thrives in a fast-paced environment

You will Rock this Role if you have the following characteristics:

• Customer Focus– you demonstrate a deep care and concern for helping customers succeed, beyond what they even imagined possible
• Business Insights– you are intellectually curious, a consummate learner that helps educate others on the possibilities and potential results of a Nextiva partnership. You bring new ideas to the business for product innovation or processes
• Product Positioning– you have an innate ability and desire to master the Nextiva product suite and get tremendous satisfaction in matching the value and benefit to customer needs
• Influence Decision– you help customers make difficult decisions through caring, forward-thinking, and simple solutions that will make them a hero in their business
• Drives Results– you play to win and realize the benefits to the customer, your personal gain, and the business impact that your sales contribute
• Resourcefulness– you are technically savvy, able to maneuver systems and tools while having conversations. You use systems and tools to your advantage, helping you know more about your customers
  

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1 #LI-Hybrid

Nextiva is looking for a skilled Campaign Manager to support the execution of integrated marketing programs that drive growth across new business demand generation and customer marketing. This role requires strong project management abilities and experience in coordinating multi-channel campaigns. As Campaign Manager, you’ll play a vital role in aligning marketing efforts with our growth strategies across Mid-Market and Enterprise segments, collaborating with various teams to ensure seamless campaign execution.

Key Responsibilities:

• Campaign Support & Execution: Assist in the development and end-to-end execution of multi-channel marketing campaigns, including campaign setup, timeline management, and budget oversight, to drive both new customer acquisition and engagement with existing customers.
• Project Management: Manage campaign milestones, deliverables, and timelines to ensure on-time, high-quality execution of demand generation and customer marketing initiatives.
• Cross-Functional Collaboration: Work closely with demand generation, product marketing, customer marketing, and sales teams to align messaging, ensure campaign consistency, and provide support in targeting the right personas across various channels.
• Reporting & Performance Tracking: Measure, analyze, and report on campaign performance, working with data and analytics teams to provide insights and recommendations for continuous improvement.
• Sales Funnel Support: Collaborate with XDR and sales teams to monitor and support the sales funnel, ensuring marketing campaigns are effectively driving qualified leads and nurturing customer relationships.

Qualifications:

• 4+ years of experience in B2B marketing or campaign management, ideally within Mid-Market/Enterprise B2B SaaS.
• Strong project management skills, with proven experience in coordinating multi-channel campaigns from start to finish.
• Familiarity with demand generation metrics, funnel analytics, and customer lifecycle marketing.
• Experience with marketing automation tools and CRM platforms (Salesforce experience is a plus).
• Ability to interpret data, provide actionable insights, and optimize campaigns based on performance metrics.
• Collaborative and organized, with a track record of managing cross-functional projects and meeting deadlines.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $82,000 - $128,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.  

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1 #LI-Remote

Nextiva is seeking an experienced Senior Campaign Manager with a strong background in content marketing to drive pipeline growth and engagement across all channels, supporting Mid-Market and Enterprise segments. This role requires a strategic thinker with expertise in multi-channel, content-led campaigns tailored to the buyer's journey, particularly for B2B SaaS and contact center markets. You will work closely with cross-functional teams to deliver effective, integrated marketing programs that align with our business priorities.

Key Responsibilities:

• Develop and Manage Campaigns: Oversee end-to-end campaign execution, from initial development and timeline creation to budget management and performance tracking, collaborating with cross-functional teams.
• Execute Multi-Channel Content Programs: Lead integrated marketing efforts across a variety of tactics—including content, webinars, 3rd party media, field events, and nurture programs—to engage prospects and existing clients.
• Collaborate for Consistent Messaging: Partner with product marketing, content creators, and sales teams to ensure that messaging is cohesive, resonant, and tailored for target markets, personas, and specific campaign goals.
• Data-Driven Optimization: Measure, analyze, and report on campaign performance in collaboration with the data analytics team, using insights to refine strategies and drive growth efficiently.
• Sales Funnel Alignment: Collaborate with XDR teams to monitor funnel activity, align marketing and sales efforts, and support campaigns with relevant content, lead nurturing, and efficient follow-up.
• Champion Mid-Market GTM: Act as a key advocate for Mid-Market GTM initiatives, educating internal teams and guiding best practices for broader organizational alignment.

Qualifications:

• 8+ years of experience in demand generation for Mid-Market/Enterprise B2B SaaS; experience within the contact center sector is highly desirable.
• Deep knowledge of funnel metrics and strategies for generating and accelerating qualified leads, pipeline velocity, and conversion.
• Proven expertise in campaign strategy, development, execution, and performance measurement, with a focus on content-driven demand generation.
• Proficiency in marketing automation tools and Salesforce for campaign tracking, lead management, and reporting.
• Strong analytical skills to derive actionable insights and optimize programs.
• Excellent project management abilities for effective program delivery and cross-functional alignment.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $101,000 - $157,100. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1 #LI-Remote

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $126,000– $197,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1   #LI-Remote

We are looking for an exceptional Senior Corporate Attorney to join our team.

Responsibilities:

• Reviewing, drafting and negotiating a wide range of commercial agreements, including but not limited to customer, vendor/procurement or sales/service agreements, non-disclosure and distribution agreements.
• Assisting internal clients with contract negotiation and RFP responses, as appropriate, as well as providing guidance and practical solutions.
• Providing advice and counsel to management and HR on employment law matters, including hiring and termination issues, discrimination, harassment, retaliation, wage and hour issues, restrictive covenants, and employee investigations.
• Developing and improving the company’s compliance program, and providing strategic leadership for all aspects of the compliance program including developing training and communications programs to promote the awareness and understanding of new and existing compliance issues and related company policies and procedures and to promote a culture of compliance.
• Monitoring the contract process to ensure contracts are not only provided in a timely manner, but also in compliance with legal, regulatory, and organization policy and assessing their commercial risk.
• Assisting in corporate mergers and acquisition transactions, including, drafting documents and agreements, and organizing and performing due diligence.
• Monitoring and managing corporate and regulatory compliance for the company and its affiliated entities.
• Managing the company’s intellectual property by proactively protecting the brand and inventions.
• Supporting internal clients on legal issues. Educating associates about emerging and developing areas of the law and legislation affecting the industries our companies operate in.
• Performing legal analysis and making recommendations on legal, contractual, risk, and compliance issues.
• Assisting with other legal and risk management matters as requested, including with respect to legal operations, corporate governance, acquisitions, insurance, or litigation matters.

Preferred Experience:

• 5-9 years of experience with technology transactions in a corporate in-house legal or well-regarded law-firm environment.
• Strong corporate athlete with a strong work ethic whose experience includes reviewing, drafting, and negotiating a wide range of contractual agreements (e.g. vendor/procurement, sales/service agreements, licensing, distribution), intellectual property law, regulatory law (telecom and data privacy preferred), advising on employment law matters, and assisting with M&A transactions.
• Superb attention to detail and ability to ramp-up quickly in new environments and teams.
• Juris Doctor (J.D.) degree and bar admission (Arizona preferred) required.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 

• Insurance ???? -Life, disability, and supplemental indemnity plans 

• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 

• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 

• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 

• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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The Inside Partner Manager (IPM) is responsible for driving revenue and partner engagement through strategic account management and collaboration. This role focuses on building strong relationships with channel partners, identifying new business opportunities, and ensuring the effective execution of sales initiatives. The Inside Partner Manager will work closely with internal teams, including sales, marketing, and operations, to ensure partner satisfaction and business growth.

Key Responsibilities:

• Partner Relationship Management:
  • Develop and maintain strong relationships with existing non-managed partners to ensure high levels of engagement, satisfaction, and loyalty.
  • Act as the primary point of contact for partners, addressing inquiries, resolving issues, and ensuring alignment with business objectives.
  • Manage all inbound quotes in collaboration with other IPM’s
• Sales and Business Development:
  • Identify new revenue opportunities within partner accounts and collaborate on joint sales initiatives.
  • Assist partners in building and executing go-to-market strategies, including product promotions, pricing strategies, and sales campaigns.
  • Support partners in achieving their sales targets and revenue goals.
• Partner Enablement:
  • Responsible for Onboarding new non-managed Partners
  • Provide training and resources to partners, ensuring they are knowledgeable about product offerings, services, and value propositions.
  • Work with the marketing team to create and distribute partner-specific sales collateral and enablement materials.
• Performance Tracking and Reporting:
  • Monitor partner performance and provide regular updates to senior management on key metrics, including sales performance, pipeline health, and revenue growth.
  • Analyze partner activity to identify areas for improvement and opportunities for optimization.
• Cross-functional Collaboration:
  • Collaborate with internal teams such as marketing, operations, and product management to ensure that partner needs are met and that there is alignment on overall business objectives.
  • Coordinate with the sales team to develop joint strategies for growing revenue through partner relationships.
• Market Research and Competitive Analysis:
  • Stay informed about industry trends, competitive landscape, and new technologies that can benefit the partner ecosystem.
  • Provide insights and feedback to the product development and marketing teams based on partner interactions and market observations.

Qualifications:

• Education:
  • Bachelor’s degree in Business Administration, Marketing, or a related field (preferred but not mandatory based on experience).
• Experience:
  • 3-5 years of experience in channel sales, partner management, or inside sales roles.
  • Proven track record of managing and growing relationships with channel partners or resellers.
• Skills:
  • Strong communication and interpersonal skills, with the ability to build and maintain professional relationships.
  • Sales-driven mindset with a deep understanding of the sales cycle and partner ecosystems.
  • Analytical skills to interpret sales metrics and partner performance data.
  • Proficient in CRM tools (e.g., Salesforce) and MS Office Suite.
  • Ability to multitask and manage multiple partner accounts simultaneously.
• Personal Attributes:
  • Self-motivated, results-oriented, and able to work independently.
  • Excellent problem-solving skills and attention to detail.
  • Team player with strong organizational and time-management skills.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is $105,000 - $155,000; this includes annualized base salary and annualized target sales incentive. Some sales roles are paid on an hourly basis and eligible for overtime. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Remote

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for the successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self-project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination of VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem-solving, and the ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high-stakes professional services project SKUs are delivered promptly meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience in managing multiple implementations simultaneously, be meticulously organized, and professional, be an exceptional communicator, be people / customer-centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

• Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and a clear understanding of customer requirements and value proposition
• Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development/delivery, resourcing, and vendor management planning is in place, maintained, and accurate
• Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions
• Write specifications for desired solutions, configurations, and system integrations as needed
• Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assist technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and demonstrate the desired value proposition
• Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management, and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
• Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
• Facilitate and lead weekly meetings, discovery, and design review sessions, demos, etc. as needed
• Responsible for ensuring that all delivery projects’ artifacts are in place and compliance with Nextiva’s delivery methodology
• Assist with demos, configurations, testing, and training as needed
• Stay up-to-date understanding of business processes, issues, and technology especially
• related to the operation of sales, marketing, and customer service departments within an organization

Qualifications:

• BA/BS degree desired
• Minimum of 5 years of solutions delivery experience or solutions engineering experience
• Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
• Must have a Professional and Collaborative demeanor
• Deep technical working understanding of voice, contact center, data movement, and SaaS application requirements
• Exceptional analytical and problem-solving ability
• Experience with Agile/Scrum and Waterfall methodology preferred
• Must be comfortable working in an accountable, high-speed, high-pressure environment
• Highly organized, must be able to handle multiple tasks with speed and accuracy, independently
• Must be capable of prioritizing activities and scheduling to obtain effective results
• Strong oral and written communication and presentation skills
• Excellent customer and vendor relationship management skills and comfortable talking with clients at all levels of an organization
• Will/must manage flexible hours per customer needs and related project milestones
• Must possess strong time management and self-project management skills
• Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

#LI-SP1   #LI-Remote

We’re actively looking for amazing people like you to join our team!

The Senior Director of Sales Strategy & Execution will lead the development and implementation of the company’s sales strategy. This role is critical in driving the company’s revenue growth and ensuring the alignment of sales activities with overall business objectives. The Senior Director will work closely with the executive team, sales leadership, and cross-functional partners to define, implement, and optimize sales strategies that drive customer acquisition, retention, and revenue growth. Additional participation and management of AOP, budget analysis, reporting, analytics to include oversight of direct sales coverage and capacity models. This role will focus on utilizing data and analytics to develop strategic insights to measure and manage business outcomes. The role will be required to develop sound business cases and recommendations for the Executive Leadership team and cross-functional leadership including Sales, Marketing, Customer Success, Finance and IT to drive optimization.

Key Responsibilities:

Accountability & Enablement

• Collaborate with the executive team to define sales goals and objectives.
• Conduct market analysis to identify new opportunities for growth and areas for improvement within the current sales process.
• Champion and educate on effective use of sales tools and processes changes. Driving adoption and change management.
• Deal level trending and analysis (e.g., deal size, growth of business segments (e.g., verticals), customer trends, etc.)
• Support the Quarterly Business Review (QBR) process by coordinating reporting and analysis for Sales Leadership
• Analyze activity levels and pipeline participation to ensure appropriate focus on the strategic solution initiatives.

Leadership & Strategy

• Serve as the trusted advisor and thought partner to Chief Revenue Officer and Sales Leaders
• Lead, mentor, and develop a high-performing sales operations team, fostering a culture of excellence and accountability.
• Provide analytical thought leadership, create meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
• Partner with sales leaders to be responsible for the day-to-day operational cadence of the business
• Act as the voice of field on major initiatives and working closely with cross-functional teams to coordinate effective deployment of resources, impactful programs and process/tools that remove friction in the sales process
• Identify opportunities for process improvement and works closely with sales and other management to inspect process quality and prioritize opportunities for improvement Planning & Analysis
• Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments.
• Lead analysis to understand business performance/user metrics and KPIs
• Support goals setting, tracking, and performance measurement of the business
• Analyze and manage financial performance against annual plan
• Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• 10+ years of experience in sales strategy, sales operations, or related roles, with at least 5 years in a leadership capacity.
• Proven track record of developing and executing successful sales strategies that drive significant revenue growth.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent leadership and team management skills, with a focus on developing talent and fostering a high-performance culture.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing business needs.
• Proficiency in CRM systems, sales analytics tools, and other relevant technologies.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $155,000 - $241,110. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1 #LI-Remote