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Coordinator, Production & Operations (Temporary), The Dodo

Vox MediaRemote (US Only)
1 year of experiencePhotoshopmobileslackUX

Vox Media is hiring a Remote Coordinator, Production & Operations (Temporary), The Dodo

We’re seeking a Production & Operations Coordinator to join The Dodo, within Vox Media! As a member of the Production & Operations Team, you’ll support The Dodo’s growing digital video operations from start to finish. This role is for you if you have a knack for organizing any team you’re on, love the video production business, and are always looking to understand how things get done. You will report to the Senior, Director of Production & Operations.

WHO WE ARE

The Dodo is the #1 media brand for reach on mobile in the U.S., and the most engaged media brand globally across all content genres. We tell fun, entertaining, emotional stories about animals that make people laugh, cry happy tears, feel ALL the feels, and fall in love with animals.

The Dodo is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

 

WHAT YOU’LL DO

  • Oversee full content acquisitions process for our video team, from assisting video editors with legal outreach to managing sourced footage to ensuring any contractual promises have been adhered to in the final produced content
  • Support with planning and scheduling to help ensure all videos are delivered on time
  • Maintain proper delivery of creative assets across teams
  • Oversee upkeep of content management systems and maintain our video database from inputting metadata to proper file organization 
  • Provide ad-hoc support for other content-related initiatives and perform other duties as assigned — this team is incredibly cross-functional!

SUCCESS WILL LOOK LIKE:

  • The ideal candidate is an ultra-organized self-starter, flexible, excels in a deadline-driven environment, and is highly motivated to problem solve and be a key support beam for our internal operations
  • A successful candidate will need to be able to work independently across departments while remaining communicative and proactive and have an eagerness to learn new things and wear many different hats

WHO YOU ARE

  • At least 1 year of experience in an operations-focused role, preferably in digital media or in-house video production
  • Baseline knowledge of video production process and social media, and/or strong interest in learning more
  • A passion for The Dodo brand specifically and digital media as a whole
  • Impeccable written and verbal communication skills, and versed in email and Slack etiquette
  • An obsession with organization and extreme attention to detail. Naturally enjoys project management and using new tools and software to help scale teams
  • A team player, flexible, patient, go-with-the-flow, resilient, “fill the void” attitude
  • Must work well under deadlines, and have the ability to over-communicate, both efficiently and in a timely manner
  • Experience conducting negotiations and enforcing deadlines without oversight, with a strong track record of success and collaboration
  • Proactive, can change direction with ease and a positive attitude, and remain ahead of the curve — the ability to see problems before they arise, and offer multiple solutions
  • Experience using relational databases (i.e. Airtable), or similar media/project management platforms
  • Proficient in Google Docs, Microsoft Office, and Adobe Suite, particularly Photoshop and Acrobat

If you think you have what it takes, but don't meet every single point in our job posting, pleaseapply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch!We would love to have a chat and see if you could be a great addition to our team.We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

 

WHERE YOU’LL WORK

This job isremote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

 

WHY VOX MEDIA?

WHAT WE OFFER

This is a temporary, full-time position.This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

 

 

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences.We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices.We keep ourdiversity data publicfor the sake of accountability, transparency and communication.Learn more about our valueshere, and our approach to corporate citizenshiphere

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

 

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, andhow to protect yourself from recruitment fraud, here.

PAY TRANSPARENCY

The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate's skills and experience.

Pay Range
$65,000$65,000 USD

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Handshake is hiring a Remote Director, Product Design, Core Employer Experience and Monetization

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Design at Handshake

At Handshake we create opportunities for all college students and recent graduates to have equal access to meaningful jobs and internships, and we believe design plays a crucial role in the pursuit of this mission. We work collaboratively as designers and user experience researchers to help students, employers, and career centers.

We take a student-first approach to how we design and build products, and we strive to deeply understand our users and their true goals. We believe that great products and experiences are made great by the combination of how they work and how they look. One without the other is not enough, and while we're not perfect, we strive to excel in both and are committed to going the extra mile.

Great products are built by teams — and teams are built by people who communicate and collaborate well. A culture of openness, honesty, and the ability to provide and receive constructive feedback is important to us.

We also believe that great teams are inclusive. Being surrounded by a diversity of backgrounds, experiences, and perspectives brings out the best in everyone, and leads to higher quality products and experiences.

Your impact

Handshake is hiring a Director, Product Design to focus on the core employer experience and monetization. This individual will be critical to the strategy and execution of Handshake’s Employer product used by 900k companies, overseeing the design of the employer experience for both free and self-service products. More specifically, they will be a lynchpin in up-leveling and transforming the employer experience for small- and medium-size businesses to drive rapid business growth in a market segment with massive upside. 

This role is a unique opportunity to help accelerate Handshake’s growth in a way that drives Handshake’s mission and our business. Today, the biggest employers have access to the most powerful tools in the recruiting journey. This role will be critical to making those powerful tools more accessible to small- and medium-size businesses, and therefore expand access to opportunity for more students. And this role will help drive massive business value. Our initial venture into self-service doubled run-rate revenue in the past quarter—now, it’s time to scale.

The company will look to you to take the lead in developing these products into beautiful, well-crafted, and high performing experiences that users love and that perform well for the business.  You’ll work closely with senior R&D leadership to create and execute strategic plans and the tactical efforts required to achieve them—and you’ll work with your team to motivate and inspire them and the broader team of designers, writers, and ux researchers, while holding a high bar for performance and design quality. 

This position is open for candidates in the San Francisco Bay Area and will be onsite 3 days a week in our San Francisco office.

Your role

  • Work from concept to delivery, informing product strategy and shaping how Employers can create authentic connections with students
  • Develop the skills, talents, and careers of the designers and design managers on your team by finding the right opportunity at the right time and coaching them to success and impact
  • Lead with user empathy for students but also employers and universities
  • Set high-level and detailed product design direction in collaboration with other design leaders and cross-functional peers
  • Partner with product, research, content, data science and engineering to ensure projects are well-defined, high impact, and successfully executed
  • Partner with product and engineering peers in strategic planning and decision making for product development
  • Develop and improve a shared product design language across all student surfaces reflective of our brand
  • Hold a high quality bar for all work and help set the standard for our product experience
  • Be a strong and influential advocate for design influence and design priorities

Your experience

  • Leadership: 5+ years of experience as a people manager at a similar or later-stage tech company; proven ability to effectively manage people, including developing talent on your teams and recruiting a diverse team that reflect the audience of our products
  • Team builder:Experience sourcing, interviewing, hiring, and onboarding for your team, and the ability to spot promising design talent;
  • User-focused: You deeply understand and advocate for your users, grounding your approach in data and research.
  • Craft leader: Your expertise in visual and interaction design transforms the products you touch, resulting in high-quality experiences that resonate with users; you have a portfolio of you and/or your teams’ work that demonstrates the ability to create work that is both beautiful, effective, and impactful
  • Detail-oriented: You strive for perfection in every aspect, delivering a flawless and user-friendly product.
  • Complex problem solver: You navigate, define, and drive complex design challenges, balancing user needs with business goals.
  • Data-informed: Comfortable using quantitative and qualitative data for tactical and strategic decision-making, as well as rapid iteration.

Compensation range

  • $255,000-$265,000

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About us

Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake’s network is where career advice and discovery turn into first, second, and third jobs. Nearly 1 million companies use Handshake to build their future workforce—from Fortune 500 to federal agencies, school districts to startups, healthcare systems to small businesses. Handshake is built for where you’re going, not where you’ve been.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.

What we offer

At Handshake, we'll give you the tools to feel healthy, happy and secure.

Benefits below apply to employees in full-time positions.

  • ???? Equity and ownership in a fast-growing company.
  • ???? 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • ???? Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • ???? Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • ???? Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
  • ???? Financial coaching through Origin to help you through your financial journey.
  • ???? Monthly internet stipend and a brand new MacBook to allow you to do your best work.
  • ???? Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
  • ???? Free lunch provided twice a week across all offices.
  • ???? Referral bonus to reward you when you bring great talent to Handshake.

(US-specific benefits, in addition to the first section)

  • ???? 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • ???? All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
  • ???? Family support: We partner with Milk Stork to provide comprehensive 100% employer-sponsored lactation support to traveling parents and guardians. Parental leave coaching and support provided by Parentaly.

(UK-specific benefits, in addition to the first section) 

  • ???? Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • ???? Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
  • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
  • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

(Germany-specific benefits, in addition to the first section)

  • ???? 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
  • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
  • ???? Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
  • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.

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1d

Software Engineer - Uswitch

RVULondon,England,United Kingdom, Remote Hybrid
agileUX

RVU is hiring a Remote Software Engineer - Uswitch

At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, Money.co.uk, and Tempcover, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.

Software Engineer - Product (Uswitch)

Our mission at Uswitch is to simplify intricate marketplaces through intuitive and easily accessible applications that genuinely improve people's lives. Saving hundreds of pounds a year on bills can make a meaningful difference to the lives of vulnerable people who face the difficult choice of having to choose between utilities or groceries.

Our platforms serve millions of users every month, processing thousands of comparisons daily, and managing hundreds of complex integrations with a wide variety of partners. As a business, we take a tech-driven approach to product development through agile delivery within cross-functional teams.

We strive to create the next generation of comparison platforms, and to reach that goal we are looking for passionate, talented, and empathetic engineers to take a crucial role in building highly performant, accessible, and aesthetically pleasing customer experiences to make managing bills easier.

We're building out a new sub team at Uswitch who will be looking at new ways we can help our customers with innovative new features to tackle every day household admin, building upon successful features within the uswitch app such as energy usage tracking and home valuation insight. This team will be working on experimental greenfield features with a focus on new ways to engage and assist our customers. 

What you will be responsible for:

  • Excellence: Work in an established & experienced product team, supporting and improving the team’s delivery & technical expertise.
  • Collaboration: Work with various cross-functional disciplines across the organisation to make the best ideas a reality.
  • Autonomy: Authority over technical decisions and implementation approach, so you can deliver using methods that best align with your ways of working.
  • Data Driven: Utilise rich real-time logs, metrics, and data to monitor and improve product performance & reliability.
  • Culture: Enhancing a diverse engineering culture by taking part in various technical catch ups, working groups and All Hands.
  • Experience: Enrich RVU’s perspective by sharing your experience, knowledge & expertise in a continuous learning environment.

As part of a product engineering team you will be accountable for the whole product, and work on

  • Feature ideation, development and measurement
  • Developing simplified domain models for the product
  • Maintaining the full stack, from product to payouts
  • Building efficient CI/CD pipelines
  • Optimising the UX & performance of the product across devices

What we look for in you:

  • Experience working in large and small agile teams of engineers, and eager to collaborate with other disciplines, such as Designers, Analysts & Product Owners.
  • Good understanding of Web Development technologies, including HTTP & the Browser, Node, CSS, JavaScript, React. As well as an appreciation of A/B Testing, Monitoring and DevOps principles.
  • Pragmatic approach to deliver effective solutions to address business & consumer challenges.
  • Passionate about improving accessibility, enhancing performance, optimising user experience
  • Committed to your own development and excited to make a direct, substantial impact within a company that provides you with full autonomy to release changes daily.

We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:

  • Employer matching pension up to 7.5%
  • Hybrid approach of in-office and remote working, and a “Work from Home” budget to help contribute towards a great work environment at home
  • Excellent maternity, paternity and adoption leave policy, for those key moments in your life
  • 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
  • Up to 30 days per year “working from anywhere”
  • A healthy learning and training budget, as well as the chance to go to conferences around the world every year
  • Electric vehicles scheme
  • In office gym
  • Free breakfast in the office daily
  • Health insurance
  • Access to the Calm and Peppy app for physical and mental health
  • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

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1d

[GAC] Back-end Software Engineer (Go)

Software MindKraków, Poland, Remote
golangDesignmongodbazureUXc++.netdockerpostgresqltypescriptkubernetesjenkinspythonAWSreactjs

Software Mind is hiring a Remote [GAC] Back-end Software Engineer (Go)

Job Description

Project – the aim you’ll have

Our client’s mission is to stop organizations from overpaying for the software they use. They help organizations optimize software availability, compliance and cost savings measures through the delivery of on premise and cloud-based Software Asset Management solutions. Today they are the largest and most successful dedicated developer of SAM solutions, with staff all over the world. To sustain their explosive growth, we are looking for bright, highly skilled people who have their best work ahead of them. Now is the right time to join our organization.

Position – how you’ll contribute

We are looking for a passionate Software Engineer to join a team that’s building our global scale, cloud native microservices data warehouse.

Our new data warehouse solution aims to create a single endpoint for accessing and managing data from a vast pool of sources and structures with exciting requirements, such as handling terabytes of data in real-time. We use a multi-cloud strategy where the software stack is built with a mix of programming languages such as C# (.NET) and Go.

The platform relies on technologies that can be deployed on any cloud provider, such as Azure, AWS and GCP, and also on-premise for our enterprise customers. Examples of technologies that are being used are Docker, Kubernetes, Prometheus, and SumoLogic.

This job presents a unique opportunity to work with leading cloud technologies and programming languages as we transform our market-leading offering to cloud native microservices. The team you will be joining will have a high degree of freedom to design and drive the implementation of a state-of-the-art data warehouse solution without large amounts of legacy to consider. Don’t miss out on this opportunity!

Qualifications

Expectations – the experience you need

  • Strong knowledge and professional experience with GoLang
  • .NET Framework experience
  • Good knowledge and experience with microservices architecture – its design, implementation and deployment.
  • MongoDB database experience
  • Experience building large scale SaaS solutions with an understanding of Azure artifacts.
  • Experience with unit testing
  • Ability to work with modern CI/CD pipelines (CircleCI, GitHub Actions, Jenkins)

Additional skills – the edge you have

  • Good understanding of ReactJS / Typescript and HTML/CSS
  • Basic UX skills
  • Experience building microservices in event-driven architecture like NATS Jetstream
  • Experience working with cloud native technologies like Kubernetes
  • Basic knowledge of cloud platforms like Azure, AWS or GCP
  • Knowledge of Python
  • PostgreSQL skills

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2d

IT Service Management (ITSM) Architect

AireSpringDallas, TX, Remote
SalesB2BDesignUX

AireSpring is hiring a Remote IT Service Management (ITSM) Architect

Job Description

A Unique Opportunity:

AireSpring is committed to delivering exceptional user experiences through intuitive and visually appealing customer portals. We are seeking a talented, entrepreneurial Customer Portal Architect to join our team and lead the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics and effectiveness of this revolutionary, industry-leading customer-facing platform.

 

Job Description:

We are looking for an innovative, customer centric Architect to establish, prioritize and lead the implementation of key functionality within our ITSM customer portal to elevate our customer’s experience. 

The Architect will play a critical role in ensuring an exceptional user experience for our customers, providing them with seamless access to information, resources, and support. The Architect will oversee the selection of release cycles for features and enhancements of the portal.

This role requires a critical blend of technical expertise, project management skills, and a deep understanding of how to select and execute critical UX functionality for outstanding customer experience.

The Architect will lead the creation of engaging, user-friendly interfaces, features, and functionality for AireSpring’s innovative portal, AIreCONTROL. In this role, you will collaborate with cross-functional teams including product managers, operational leaders, customer focus groups, partner focus groups, developers, and UX designers to understand user needs and translate them into intuitive and feature rich functionality. Functionality will come from various highly effective proprietary platforms as well as best in class element management systems. Leveraging the impressive content available, you will be responsible for conceptualizing and implementing designs that enhance the overall user experience and drive customer and partner satisfaction.

 

Overall Responsibilities:

The Architect responsibilities include roadmap, CX embedded strategy for online experience, planning and monitoring product releases and ensuring deliverables are met with the highest quality. He/she will keep a keen eye on competitors, thoroughly analyze the market and generate ideas to further enhance the effectiveness of the portal.

The Architect will be both visionary and hands-on, interacting with developers, executive sponsors, marketing specialists, sales, customers and partners. This tight collaboration will include hosting frequent meetings and making sure communication is clear across functions. The role will extend to accepting or rejecting ideas, overseeing technical implementation, and managing documentation and maintenance.

As Architect, you will be accountable for maximizing the customer satisfaction with AIreCONTROL. The successful candidate will demonstrate the ability to understand the customers’ specific needs to define the portal goals and create innovative and effective solutions. 

This role demands a combination of strategic thinking, practical communication skills, and a deep understanding of both business objectives and end-user needs to guide the team towards successfully creating a high-quality and market-aligned product.

  • Design and develop intuitive user interfaces, critical and informative operational data and customer experience enhancing applications for AIreCONTROL.
  • Lead the development and implementation of new features, enhancements, and functionality for AIreCONTROL.  Selecting the most useful data to bring forward into AIreCONTROL from the vast amount of insightful information from Element Management platforms such as VeloCloud Orchestrator, FortiManager, and a host of other data rich platforms as well as our award-winning proprietary tools for service delivery and service assurance.
  • Collaborate with cross-functional teams, including IT, product management, engineering, and customer support to gather requirements and prioritize development efforts to create and lead effective and timely releases.
  • Conduct user research, surveys, and feedback analysis to understand customer and partner needs and preferences that will improve the usability, accessibility, and engagement of AIreCONTROL.
  • Implement user interface enhancements, navigation improvements, and content updates to optimize the portal's effectiveness.
  • Ensure the portal's reliability, security, and performance through regular monitoring, testing, and maintenance activities.
  • Manage software updates, patches, and integrations to keep the portal up-to-date and aligned with business objectives.
  • Collaborate with product managers and UX designers to define user requirements and translate them into design concepts leveraging wireframes, prototypes, and/or mockups to communicate design ideas and gather feedback from stakeholders.
  • Stay up to date with industry trends and best practices in user interface design and web technologies.

 

Content Management Responsibilities:

  • Oversee the creation, organization, and maintenance of content within AIreCONTROL, ensuring accuracy, relevance, and completeness.
  • Develop content strategies to address customer needs throughout their journey, from onboarding and training to ongoing support and self-service.
  • Collaborate with subject matter experts to create and update documentation, tutorials, FAQs, and other resources for users.

 

Stakeholder Engagement Responsibilities:

  • Serve as the primary point of contact for internal stakeholders and external partners involved in the customer portal initiative.
  • Communicate updates, milestones, and issues related to portal development and performance to relevant stakeholders.
  • Foster strong relationships with customers to solicit feedback, gather requirements, and ensure their needs are represented in portal development efforts.

 

Analytics and Reporting Responsibilities:

  • Establish key performance indicators (KPIs) and metrics to measure the effectiveness and usage of the customer portal.
  • Monitor portal analytics, user behavior, and trends to identify areas for improvement and track progress over time.
  • Generate regular reports and insights to inform decision-making and demonstrate the portal's impact on customer satisfaction, retention, and efficiency.

 

 

 

Qualifications

Requirements, skills and attributes:

  • Customer-focused mindset with a passion for delivering exceptional user experiences, a strong eye for design and driving customer success.
  • Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.
  • Proven experience designing user interfaces for web-based applications, preferably in a customer portal or B2B environment within the Telecom and Managed Services industry.
  • Strong understanding of user-centered design principles and methodologies.
  • Desired bachelor’s degree in computer science, information systems, business administration, or a related field, or equivalent experience in a similar role, managing customer-facing portals, websites, or digital platforms.
  • Experience with measuring portal customer satisfaction and rapid response and adoption of feedback.
  • Excellent communication and collaboration skills.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Excellent project management skills with the ability to prioritize tasks, manage deadlines, and drive initiatives to completion.
  • Experience with user experience (UX) design principles, usability testing, and web analytics.
  • Exceptional communication skills, with the ability to articulate technical concepts to non-technical stakeholders and collaborate effectively across teams.
  • Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.

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2d

UX Product Owner - Remote

AireSpringManagua, Nicaragua, Remote
SalesB2BDesignUX

AireSpring is hiring a Remote UX Product Owner - Remote

Job Description

A Unique Opportunity:

AireSpring is committed to delivering exceptional user experiences through intuitive and visually appealing customer portals. We are seeking a talented, entrepreneurial Customer Portal Architect to join our team and lead the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics and effectiveness of this revolutionary, industry-leading customer-facing platform.

 

Job Description:

We are looking for an innovative, customer centric Architect to establish, prioritize and lead the implementation of key functionality within our ITSM customer portal to elevate our customer’s experience. 

The Architect will play a critical role in ensuring an exceptional user experience for our customers, providing them with seamless access to information, resources, and support. The Architect will oversee the selection of release cycles for features and enhancements of the portal.

This role requires a critical blend of technical expertise, project management skills, and a deep understanding of how to select and execute critical UX functionality for outstanding customer experience.

The Architect will lead the creation of engaging, user-friendly interfaces, features, and functionality for AireSpring’s innovative portal, AIreCONTROL. In this role, you will collaborate with cross-functional teams including product managers, operational leaders, customer focus groups, partner focus groups, developers, and UX designers to understand user needs and translate them into intuitive and feature rich functionality. Functionality will come from various highly effective proprietary platforms as well as best in class element management systems. Leveraging the impressive content available, you will be responsible for conceptualizing and implementing designs that enhance the overall user experience and drive customer and partner satisfaction.

 

Overall Responsibilities:

The Architect responsibilities include roadmap, CX embedded strategy for online experience, planning and monitoring product releases and ensuring deliverables are met with the highest quality. He/she will keep a keen eye on competitors, thoroughly analyze the market and generate ideas to further enhance the effectiveness of the portal.

The Architect will be both visionary and hands-on, interacting with developers, executive sponsors, marketing specialists, sales, customers and partners. This tight collaboration will include hosting frequent meetings and making sure communication is clear across functions. The role will extend to accepting or rejecting ideas, overseeing technical implementation, and managing documentation and maintenance.

As Architect, you will be accountable for maximizing the customer satisfaction with AIreCONTROL. The successful candidate will demonstrate the ability to understand the customers’ specific needs to define the portal goals and create innovative and effective solutions. 

This role demands a combination of strategic thinking, practical communication skills, and a deep understanding of both business objectives and end-user needs to guide the team towards successfully creating a high-quality and market-aligned product.

  • Design and develop intuitive user interfaces, critical and informative operational data and customer experience enhancing applications for AIreCONTROL.
  • Lead the development and implementation of new features, enhancements, and functionality for AIreCONTROL.  Selecting the most useful data to bring forward into AIreCONTROL from the vast amount of insightful information from Element Management platforms such as VeloCloud Orchestrator, FortiManager, and a host of other data rich platforms as well as our award-winning proprietary tools for service delivery and service assurance.
  • Collaborate with cross-functional teams, including IT, product management, engineering, and customer support to gather requirements and prioritize development efforts to create and lead effective and timely releases.
  • Conduct user research, surveys, and feedback analysis to understand customer and partner needs and preferences that will improve the usability, accessibility, and engagement of AIreCONTROL.
  • Implement user interface enhancements, navigation improvements, and content updates to optimize the portal's effectiveness.
  • Ensure the portal's reliability, security, and performance through regular monitoring, testing, and maintenance activities.
  • Manage software updates, patches, and integrations to keep the portal up-to-date and aligned with business objectives.
  • Collaborate with product managers and UX designers to define user requirements and translate them into design concepts leveraging wireframes, prototypes, and/or mockups to communicate design ideas and gather feedback from stakeholders.
  • Stay up to date with industry trends and best practices in user interface design and web technologies.

 

Content Management Responsibilities:

  • Oversee the creation, organization, and maintenance of content within AIreCONTROL, ensuring accuracy, relevance, and completeness.
  • Develop content strategies to address customer needs throughout their journey, from onboarding and training to ongoing support and self-service.
  • Collaborate with subject matter experts to create and update documentation, tutorials, FAQs, and other resources for users.

 

Stakeholder Engagement Responsibilities:

  • Serve as the primary point of contact for internal stakeholders and external partners involved in the customer portal initiative.
  • Communicate updates, milestones, and issues related to portal development and performance to relevant stakeholders.
  • Foster strong relationships with customers to solicit feedback, gather requirements, and ensure their needs are represented in portal development efforts.

 

Analytics and Reporting Responsibilities:

  • Establish key performance indicators (KPIs) and metrics to measure the effectiveness and usage of the customer portal.
  • Monitor portal analytics, user behavior, and trends to identify areas for improvement and track progress over time.
  • Generate regular reports and insights to inform decision-making and demonstrate the portal's impact on customer satisfaction, retention, and efficiency.

 

 

 

Qualifications

Requirements, skills and attributes:

  • Customer-focused mindset with a passion for delivering exceptional user experiences, a strong eye for design and driving customer success.
  • Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.
  • Proven experience designing user interfaces for web-based applications, preferably in a customer portal or B2B environment within the Telecom and Managed Services industry.
  • Strong understanding of user-centered design principles and methodologies.
  • Desired bachelor’s degree in computer science, information systems, business administration, or a related field, or equivalent experience in a similar role, managing customer-facing portals, websites, or digital platforms.
  • Experience with measuring portal customer satisfaction and rapid response and adoption of feedback.
  • Excellent communication and collaboration skills.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Excellent project management skills with the ability to prioritize tasks, manage deadlines, and drive initiatives to completion.
  • Experience with user experience (UX) design principles, usability testing, and web analytics.
  • Exceptional communication skills, with the ability to articulate technical concepts to non-technical stakeholders and collaborate effectively across teams.
  • Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.

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2d

Data Operation Specialist

SONALAKEPoland, Remote
Sales2 years of experienceremote-firstsqlDesignuiUXpythonbackendfrontend

SONALAKE is hiring a Remote Data Operation Specialist

Sonalake is a software partnering company that helps our clients realise their product roadmaps. Product design and engineering are at the heart of our business. Our engineering teams work with clients right across the stack; UX, UI design, frontend, backend, analytics, infrastructure, operations - and everything else that goes into delivering great products.

We thrive on variety and are highly adaptable. Our teams are exposed to domains as varied as telecom billing, ad tech, securities-based lending, travel tech analytics, and many more.

Innovation is central to our mission; anticipating future client needs, analysing emerging technologies and developing new products and services.

Our customer, a company specializing in driving digital channel sales growth through expert benchmarking, is looking for two Data Operations Specialists residing in Poland, Slovakia, or Hungary (only in these countries). We are seeking Junior Data Scientists/Analysts who are willing to begin with manual data management tasks and aspire to grow into Data Engineers in the future.

You will:

  • Focus on data management, automation and operations, ensuring that data pipelines run smoothly and efficiently;
  • Use statistical techniques and software tools (such as R, Python, or Excel) to analyse data and identify trends and patterns;
  • Interpret data from various sources, including a customer’s proprietary benchmarking platform, databases, APIs, and industry sources; 
  • Clean and organize data to ensure accuracy and completeness;
  • Create reports and visualizations to communicate findings to stakeholders in a clear and concise manner;
  • Collaborate with team members and cross-functional teams to understand business goals and communicate insights across the organization.

You may be a fit for this role if you:

  • Have around 2 years of experience in data analysis or a related field;
  • Are proficient in statistical software tools and programming languages (such as R, Python, or SQL);
  • Demonstrate strong problem-solving and critical thinking skills;
  • Are a great communicator, with a B2 level of English;
  • Experience working with large datasets and complex data structures is an advantage.

What's in it for you?

  • Remote-first approach with many team-building activities. You can work from our offices in Poznan or Bratislava, or work on a fully remote or hybrid basis. We believe in a healthy work-life balance;
  • Every Sonalaker gets a training budget and paid training days every year to upskill. This covers courses, training, books, or conferences;
  • We have a flat organizational structure with an emphasis on open, honest communication. There are no siloes, no hierarchies and no barriers;
  • We focus on innovation: we run projects to evaluate new frameworks, create tools for internal use, contribute to the open-source community and research new ways to use existing products in new problem domains;
  • Indefinite period employment contract.

We take pride in being a people-oriented company. Openness and opportunity are really important to us. We build teams that span from experienced leaders to bright graduates and work to develop all of us within our coaching culture.

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3d

Senior UX Researcher

AssentOttawa, Canada, Remote
B2BDesignUX

Assent is hiring a Remote Senior UX Researcher

Job Description

As a Senior UX Researcher at Assent, you will play a critical role within our Product Design Team and Product Organization, comprised of highly skilled designers, product managers, and engineers. Your work will help drive our ability to make data-informed decisions. You will design and execute research to cultivate understanding and uncover diverse customer behaviors, needs, and motivations. You are a consummate researcher skilled at qualitative and quantitative research methods to help inform our human-centric approach to design. You bring rigor and discipline to your approach, which will inspire those around you and empower you to influence how we do userresearch at Assent. 

Role & Responsibilities

In this role, you will define research objectives, develop comprehensive research plans, and employ various UX research methodologies where applicable, including in-depth interviews, usability testing, field studies, and surveys. You will analyze and synthesize findings into actionable insights, create and present compelling research deliverables, and mentor non-researchers to enhance their research skills. Collaboration with product managers, designers, and engineers is essential to seamlessly integrate research findings into product development. You will establish strong cross-functional relationships, contribute to scaling UX research practices, and advocate for user-centered design and research-driven decision-making across the company.

Your Leadership Abilities

  • Influence strategic decisions and advocate for user needs.

  • Promote a high-quality research culture and set standards.

  • Lead research initiatives and facilitate workshops.

  • Mentor team members and provide career guidance.

  • Foster a collaborative and inclusive team environment.

  • Communicate vision and strategy effectively to stakeholders.

  • Navigate complex project landscapes with foresight and adaptability.

  • Operate independently and establish strong cross-functional relationships.

  • Champion continuous improvement and innovation.

  • Advocate for the research team within the broader organization.

Your Craft

  • Expert in a wide range of qualitative and quantitative research methodologies.

  • Skilled in synthesizing data from various sources to uncover deep insights.

  • Proficient in creating detailed and impactful research deliverables.

  • Experience with tools and techniques for remote and in-person research.

  • Ability to manage multiple research projects simultaneously.

  • Strong analytical skills, capable of translating data into meaningful insights.

  • Experience in creating personas, user journey maps, and other user-centered artifacts.

  • Knowledgeable in usability testing, both moderated and unmoderated.

  • Familiarity with creating and maintaining an insights repository.

  • Strong portfolio showcasing relevant research work.

Qualifications

  • 8+ years of experience in UX research with a proven track record in digital products, preferably in a B2B software environment.
  • Bachelor’s or Master’s in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field, or 9+ years of industry experience in software product design for enterprise B2B businesses.

  • Strong portfolio demonstrating expertise in user research methodologies and practices.

  • Experience with research tools such as Dovetail, UXtweak, and Pendo.

  • Excellent leadership, communication, and collaboration skills.

  • Ability to work effectively in a fast-paced, dynamic environment.

  • Experience in mentoring and rallying research teams toward high-quality outputs.

  • Deep understanding of accessibility, usability, and inclusive design practices.

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4d

AEM Full Stack Developer (remote)

Full TimeagileDesignjquerysassuiscrumUXgitjavac++cssjavascript

Blue Acorn iCi is hiring a Remote AEM Full Stack Developer (remote)

AEM Full Stack Developer (remote) - Blue Acorn iCi - Career Page
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  • 4d

    Senior Consultant - Data & BI

    DatacomAuckland,New Zealand, Remote Hybrid
    agilesqlDesignUX

    Datacom is hiring a Remote Senior Consultant - Data & BI

    Our Why  

    Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.  

    About the Role (Your Why)

    Are you a data and BI expert looking to make a meaningful impact with your technical skills? We’re seeking a Senior Consultant - Data and BI with proven technical lead capabilities to guide the team in best practices for data warehousing and business intelligence, ensuring robust and efficient solutions. You will bring specialized knowledge and deep technical expertise to our Business Intelligence projects. In this role, you’ll be at the forefront of data innovation, leveraging the Microsoft Fabric platform and a suite of advanced tools and technologies to deliver high-value BI solutions that drive strategic decision-making.

    This role offers you the chance to collaborate with a talented team, work on diverse and challenging projects, and guide clients in transforming their data into actionable insights. You’ll be a trusted advisor, shaping solutions that solve real business problems and empowering clients to harness the full potential of their data.

    What you’ll bring

    • Technical Skills: Full Top to bottom Power BI layer experience, Microsoft Fabric, Dimensional Modelling, Semantic Modelling experience, DAX, SQL, ERP and Financial systems, Debit and credit and balance sheet statements
    • Ability to guide and influence senior management
    • Advanced problem solving and consulting skills
    • Advanced project management skills
    • Ability to identify and influence stakeholders at all levels to reach the desired outcome, enabling them to work effectively in complex environments
    • Effective presentation skills with the ability to convey technical information across various levels
    • Ability to communicate technical concepts and align them with client business goals and objectives

    Responsibilities

    • Senior development in Power BI reporting and semantic model management on complex models.
    • Maintaining and providing production support of corporate reporting applications
    • Ensuring solutions are delivered on time, within cost and in line with agreed quality standards and client requirements
    • Planning, conducting and guiding the analysis of business intelligence initiatives
    • Providing expertise on data analysis, identification of data sources and modification of data architecture as necessary
    • Guiding the design, development and analysis to produce dashboards, metrics, or insights and identify trends or anomalies
    • Adhere to report design and quality best practices as defined, using modern UX standards and conforming to Kimball best practices
    • Support and further a group wide awareness of the benefit of analytics and centralized reporting and see encouraging signs of adoption of business intelligence and analytics
    • Identifying and analysing business requirements and providing the most effective and efficient technical solutions

    Culture and Benefits

    Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

    At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

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    4d

    Product Manager, Applications

    Muck RackRemote (US & Canada)
    jirasqlDesignUXqac++

    Muck Rack is hiring a Remote Product Manager, Applications

    Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack’s Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and demonstrate PR’s impact on business outcomes.

    Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.

    We’re looking for an experienced and collaborativeProduct Manager, Applications, to join our Application Architecture team, which is primarily responsible for Muck Rack’s front end experiences and developer experience.

    Reporting to our Director of Product Management, you’d join a 20-person Product team consisting of product managers, product operations, and product designers, all motivated to build a best-in-industry solution. As a Product Manager, you will collaborate cross-functionally with our tech teams to bring valuable products to market for PR users and journalists.

    What you’ll do:

    • Write clear requirements, and acceptance criteria to ensure tech teams have the clarity they need to deliver high quality outcomes for users and internal stakeholders
    • Maintain the day-to-day backlog with the engineering teams, ensuring all tickets are prioritized and planned to meet targeted milestones
    • Advocate for and manage tech projects related to component libraries, design systems, developer experience and more.
    • Inform and manage project plans on more major projects to ensure cross-functional dependencies are known and tracked, and define and track progress against project OKRs
    • Communicate effectively with team members and key stakeholders to achieve project goals and to identify and mitigate risks as they arise
    • Define metrics to assess the health of your product area and enact a plan for quality assurance
    • Analyze and monitor qualitative and quantitative data on Muck Rack usage to develop world-class user experiences

    How success will be measured in this role:

    • Backlog Management & Communication: manage team backlogs taking into account bugs, tech debt, and roadmap items, and communicate effectively and collaboratively with all team members to ensure alignment
    • Customer First: communicate effectively with customers and have an understanding of how to synthesize across multiple sources of user data and feedback, and creatively connect it to product strategy and development
    • Relationships: build strong relationships cross-functionally and cross-departmentally to ensure successful feature adoption

    If the details below describe you, you could be a great fit for this role:

    • 2+ years product management, or equivalent professional SaaS experience in customer success, UX research, product operations, product marketing, or data analytics roles
    • Proficiency in contributing to product development teams, from solution requirements to execution, and asynchronously breaking down product and technical requirements. Past experience with hybrid or distributed teams is a plus.
    • Experience in using product development tools (ex. JIRA, Shortcut or Linear), navigating product analytics (ex. Heap, Pendo), and collaborative tools (ex. Miro, FigJam, LucidCharts, etc.)
    • Experience performing quality assurance (QA) testing to evaluate functionality and catch issues before they reach production
    • Strong self-management practices with attention to detail
    • Ability to distill business needs to support the product to meet those needs
    • Experience working on a complex, data-rich platform
    • Familiar with SQL queries with exploratory data analysis

    Interview Overview

    Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

    • 30 min interview with a member of our Talent Team
    • A 1 hour zoom interview with the hiring manager 
    • Peer interviews with several Product team members
    • Final call(s) with executive team member(s) 

    Salary

    In the US, the base salary for this role is $126,000-140,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

    Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

    Why Muck Rack?

    Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!

    Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.

    Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription.

    PTO and Family Benefits.Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our "Holiday Swap Program." We also provide up to 16 weeks of fully paid parental leave.

    Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development.

    Culture of Inclusion.We know that diverse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.

    Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.

    *These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.

    While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

    If you're excited about an opportunity at Muck Rack but your experience doesn't align perfectly with the requirements of the role outlined here, please don't let it stop you from applying. We're committed to building a diverse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on our team. We deliberately encourage individuals from all backgrounds, including race, gender identity, sexual orientation, and disability status to apply for positions. We are an equal opportunity employer and we're committed to a fair and consistent interview process and candidate experience.
     
    #LI-Remote

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    5d

    Senior Frontend Developer - (HTML, Angular, CSS)

    Designjquerymobilesassuihtml5UXcssangularjavascriptfrontend

    Zealogics.com is hiring a Remote Senior Frontend Developer - (HTML, Angular, CSS)

    Senior Frontend Developer - (HTML, Angular, CSS) - Zealogics.com - Career Page /* Basic CMS Settings */ .jobs-navbar, .jobboard .modal-custom .modal-header {background-color: #2087EE;} .page-header .brand-text, .page-header .brand-text a {color: #2087EE;} .page-title {color: #2087EE !important;} #tracking-consent-banner {border-top: 1px solid #2087EE !important} .tracking-consent-button-container button.allow {background-color: #2087EE !important} #resumator-view-more-opportunities a, .job-board-list .jobs-list .list-group-item .list-group-item-heading a, .job-details .job-description a {color: #2087EE} @media (max-width: 850px) {.job-header .job-attributes li .fa {color: #2087EE}} @media (max-width: 850px) {.job-header .job-attributes-container .fa {color: #2087EE}} #resumator-submit-resume, #resumator-btn-send

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    5d

    Marketing Copywriter

    LoveveryUnited States - Remote
    DesignUX

    Lovevery is hiring a Remote Marketing Copywriter

    About Lovevery

    Lovevery is a fast-growing digitally native brand co-founded by successful serial entrepreneurs and based in Boise, Idaho. Our customers are parents, and our mission is to help them feel confident they are giving their children meaningful development experiences in the critical early years of life. Taking a science-based approach, Lovevery products have won awards from Red Dot, Parents’ Choice, and NAPPA. Lovevery was named one of Fast Company's 10 most innovative education companies of 2022.

    The Role

    We are looking for a Marketing Copywriter to join the team with a background in customer acquisition and digital product work. The ideal candidate is a creative problem solver who is passionate about crafting writing that makes customers feel understood—and drives action. You're a conceptual thinker who can bring your ideas to life in new and inspiring ways. You have a high level of craft in all facets of your writing: short form, long form, and in-product.

    It’s necessary that you work well with little oversight but are skilled at collaborating and also ultimately enjoy processing the results of your work with a broader team. You will report directly to the Director, Brand Marketing and also work cross-functionally with the Growth and Marketing teams.

    Responsibilities

    • Work mostly on growth marketing initiatives; execute on lots of short form copy while maintaining high standards for craft
    • Create compelling ads and emails that drive conversion, sign up, and retention; create compelling, channel-specific ideas and messages
    • Pitch and brainstorm ad/branding ideas that elevate Lovevery’s mindshare and confidence among new parents
    • Team with designers and video editors to bring campaigns and brand initiatives to life
    • Ensure cohesive copy across channels; make sure we're all telling the same story, and that that story's working for us
    • Develop hypotheses about what we should say, and endeavor to test those hypotheses and refine work accordingly; constantly measure the results of your work and strategize how to send even more effective messages
    • Collaborate with marketers, producers, product managers, creatives, and other internal and external partners on cross-functional projects
    • Immerse yourself in child development science and Lovevery products and content to ensure you are communicating with credibility and brand alignment

    About You

    • Impeccable copywriting craft - you have demonstrated success in product storytelling and direct response marketing
    • A link to an online portfolio showcasing your work is required (include a link on your resume, please!)
    • 5+ years experience at agency/in-house concepting and writing marketing and product copy for innovative brands
    • Versatile with a range of experience in different forms of copywriting, like advertising, conversion, and UX
    • Awareness of cultural trends and a desire to take risks and experiment with new and unique campaign strategies
    • Ability to juggle multiple projects under tight deadlines without much oversight
    • Comfort leading and collaborating with others to develop creative strategies and key messages
    • Appreciation for aesthetics, design, and their important role in maximizing the impact of your copy
    • Detail-oriented and obsessive about writing quality and impact
    • Growth mindset

    The Benefits/Perks You’ll Enjoy

    • Competitive salary, benefits and stock option package
    • 3 weeks PTO in year 1 +14 paid holidays
    • Generous parental leave
    • Any equipment you need to get the job done
    • Free/discounted Lovevery products
    • Remote working option available anywhere in the US

      Based on market data and other factors, the salary range for this position is 75,000 to 100,000. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

      Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.

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      5d

      Senior Software Engineer - Uswitch

      RVULondon,England,United Kingdom, Remote Hybrid
      agileUX

      RVU is hiring a Remote Senior Software Engineer - Uswitch

      RVU Group

      At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

      Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, Money.co.uk, and Tempcover, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.

      Uswitch

      Our mission at Uswitch is to simplify intricate marketplaces through intuitive and easily accessible applications that genuinely improve people's lives. Saving hundreds of pounds a year on bills can make a meaningful difference to the lives of vulnerable people who face the difficult choice of having to choose between utilities or groceries.

      Our platforms serve millions of users every month, processing thousands of comparisons daily, and managing hundreds of complex integrations with a wide variety of partners. As a business, we take a tech-driven approach to product development through agile delivery within cross-functional teams.

      We strive to create the next generation of comparison platforms, and to reach that goal we are looking for passionate, talented, and empathetic engineers to take a crucial role in building highly performant, accessible, and aesthetically pleasing customer experiences to make managing bills easier.

      The team/role

      Our Utrack & Manage team are looking at new ways we can help our customers with innovative new features to tackle every day household admin, building upon successful features within the uswitch app such as energy usage tracking and home valuation insight. This team will be working on experimental greenfield features with a focus on new ways to engage and assist our customers. 

      What you will be responsible for:

      • Excellence: Work in an established & experienced product team, supporting and improving the team’s delivery & technical expertise.
      • Collaboration: Work with various cross-functional disciplines across the organisation to make the best ideas a reality.
      • Autonomy: Authority over technical decisions and implementation approach, so you can deliver using methods that best align with your ways of working.
      • Data Driven: Utilise rich real-time logs, metrics, and data to monitor and improve product performance & reliability.
      • Culture: Enhancing a diverse engineering culture by taking part in various technical catch ups, working groups and All Hands.
      • Experience: Enrich RVU’s perspective by sharing your experience, knowledge & expertise in a continuous learning environment.

      As part of a product engineering team you will be accountable for the whole product, and work on

      • Feature ideation, development and measurement
      • Defining, evolving, and applying team processes
      • Developing simplified domain models for the product
      • Maintaining the full stack, from product to payouts
      • Building efficient CI/CD pipelines
      • Optimising the UX & performance of the product across devices

      What we look for in you:

      • Experience working in large and small agile teams of engineers, and eager to collaborate with other disciplines, such as Designers, Analysts & Product Owners.
      • Good understanding of Web Development technologies, including HTTP & the Browser, Node, CSS, JavaScript, React. As well as an appreciation of A/B Testing, Monitoring and DevOps principles.
      • Pragmatic approach to deliver effective solutions to address business & consumer challenges.
      • Passionate about improving accessibility, enhancing performance, optimising user experience
      • Committed to your own development and excited to make a direct, substantial impact within a company that provides you with full autonomy to release changes daily.

      We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:

      • Employer matching pension up to 7.5%
      • Hybrid approach of in-office and remote working, and a “Work from Home” budget to help contribute towards a great work environment at home
      • Excellent maternity, paternity and adoption leave policy, for those key moments in your life
      • 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
      • Up to 30 days per year “working from anywhere”
      • A healthy learning and training budget, as well as the chance to go to conferences around the world every year
      • Electric vehicles scheme
      • In office gym
      • Free breakfast in the office daily
      • Health insurance
      • Access to the Calm and Peppy app for physical and mental health
      • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

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      5d

      Principal Software Engineer

      Insight SoftwareHyderabad, India, Remote
      TDDsqlDesignUXqac++.netcssbackend

      Insight Software is hiring a Remote Principal Software Engineer

      Job Description

      Certent CDM is a secure, collaborative, enterprise-scalable report production platform for recurring, multi-author reports and presentations. Users can collect enterprise data from different sources and dynamically integrate numbers with narrative analysis in a controlled, auditable environment.

      Summary:

      The development team maintains our financial reporting software for the SEC and ESMA markets and works closely with XBRL.  This person will take technical ownership of the team and become the technical point person working with our cross-functional partners.  This position works closely with XBRL and requires knowledge of the technology at the specification level.  The role is highly technical, but with a strong emphasis on interpersonal skills.  It involves liaising with other engineering teams, cross-functional stakeholders, leadership, and of course, leading and mentoring the other developers and testers on the team

      Responsibilities

      • Design, Develop and Test software for the Certent Disclosure Management financial reporting solution
      • Architecting and building web apps by writing efficient, reusable, and testable code
      •  Contribute with your experience to the overall solution architecture
      • Develop clean, elegant, and reusable code that is easy to maintain and extend
      • Proactively fixing upcoming bugs and solving technical challenges
      • Contributing ideas to our product development roadmap
      • Participating in code reviews and architecture discussions
      • Work closely with your UX, Product Management, QA, and Backend colleagues

      Qualifications

      • A bachelor’s degree in Computer Science, or equivalent experience
      • 10+ years of experience with C#, .NET Framework, and Visual Studio
      • Significant architectural expertise and experience
      • Significant expertise in testing and quality controls including performance testing.
      • Experience with T-SQL and SQL Server
      • 5+ years of experience with ASP.NET MVC
      • 3+ years of experience with JSON/REST APIs
      • 5+ years of experience with WPF
      • 3+ years of experience with modern web application 3+ years of experience leading a software development team
      • Experience with Microsoft Office Addins (VSTO / OfficeJS)
      • 3+ years of experience with XBRL, XML, XPath and XLink
      • 5+ years development (ReactJS/Angular, HTML, CSS, JS) 
      • 3+ years of experience with TDD (test-driven development) and DDD (domain-driven design)
      • 3+ years of experience with test frameworks such as nUnit, xUnit, and Rhino Mocks

      Apply for this job

      5d

      UX Researcher

      GenesisUkraine - Remote
      UX

      Genesis is hiring a Remote UX Researcher

      AMO — міжнародна IT-компанія, яка створює продукти та історії для мільйонів користувачів. Маємо своє англомовне медіа, власний відеопродакшн та розробляємо додатки у сфері health & fitness. Ми вважаємо, що світ стане кращим, коли ми розкриємо свої суперсили. Тому AMO допомагає людям знаходити та розвивати їх. Це наша місія.

      Зараз в AMO Apps ми шукаємо UX Researcher, який допоможе команді покращувати наші health&fitness застосунки — Unimeal (плани здорового харчування), MadMuscles (персональні системи воркаутів для чоловіків) та Harna (плани тренувань на жіночу аудиторію).

      Ця вакансія саме для тебе, якщо ти:

      • Хочеш працювати у команді, де розуміють цінність та важливість досліджень і приділяють цьому час;
      • Не боїшся викликів і як перший UX Researcher у команді, зможеш покращити й доналаштувати вже існуючі процеси досліджень, а також бути відповідальним за їхню реалізацію;
      • Готовий розвивати продукти, з фокусом на Tier-1 країни, а отже і багато спілкуватися з англомовними юзерами;
      • Хочеш співпрацювати з кросфункціональною командою, в рамках якої зможеш обмінюватися знаннями та експертизою з продуктовими менеджерами, аналітиками, дизайнерами та технічними спеціалістами;
      • Хочеш мати змогу швидко бачити реалізацію твоїх інсайтів на практиці та реальний вплив на продукт.

      За що будеш відповідати на цій позиції:

      • Проведення різних якісних та кількісних досліджень та оформлення отриманих даних у відповідному форматі (CJM, карта емпатій, JTBD тощо);
      • Аналіз результатів досліджень й виокремлення ключових інсайтів;
      • Презентацію результатів команді для подальшої роботи над продуктом;
      • Генерування та валідування продуктових гіпотез.

      Для цього тобі знадобиться:

      • Досвід роботи на посаді UX Researcher від 2 років;
      • Англійська від рівня B2 (зможеш проводити інтерв’ю з іноземними користувачами);
      • Досвід роботи з платформами для досліджень користувачів (Userlytics, UserTesting тощо).

      Твоїм керівником буде Дарина, яка розпочала свою кар’єру в компанії рік тому як Product Designer і зараз є Team Lead дизайн команди. Дарина розпочала побудову UX research процесу, організувавши за півроку основні технічні і операційні моменти для continuous дослідження. Собі в команду Дарина шукає UX Researcher, який трохи лейтенант Коломбо з його коронним «Just one more thing.»

      Можливо це саме це?

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      6d

      Lead UI/UX Designer

      Offensive SecurityRemote; EMEA Region
      2 years of experienceBachelor's degree5 years of experiencefigmaDesignUI/UX designInDesignPhotoshopuiUXc++linux

      Offensive Security is hiring a Remote Lead UI/UX Designer

      About OffSec

      Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.

      Become a part of our global presence and work from anywhere.With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

      Excited about our mission and what we do? Apply and join us!

      About the Job

      Are you a UI/UX Designer eager to make an impact and showcase your skills on a global stage? Join our dynamic team, where you'll not only transform ideas from concept to reality but also have the chance to mentor junior designers, helping them grow while honing your own expertise. We’re seeking an experienced UI/UX Designer to be part of our passionate, fast-paced team dedicated to educating and securing the world in cybersecurity. Here, you’ll collaborate with talented professionals to design innovative solutions that captivate and engage diverse audiences. If you thrive in a collaborative environment and are excited to contribute to a meaningful mission, this role is for you.

      Duties and responsibilities

      • Define the Experience Vision: Shape the experience vision for the OffSec Learning Platform by understanding how learners want to interact with the platform and visualizing ways to deliver a seamless, engaging learning journey.
      • Develop Platform Standards: Establish platform principles, standards, and experience guardrails to create a cohesive and purposeful end-to-end experience for users.
      • Serve as UX Advisor: Act as the primary UX expert, advising the organization on principles, standards, and best practices to elevate user experience across teams.
      • Design and Innovate: Plan and implement new, user-focused designs for our online learning platform, public-facing website, and collateral materials to ensure a consistent brand experience.
      • Enhance Existing Interfaces: Continuously optimize existing UI designs, ensuring that the platform evolves with user needs and stays intuitive.
      • Collaborate with Stakeholders: Engage with stakeholders to understand their business goals and objectives, aligning UX efforts with overall company priorities.
      • Translate Requirements into Solutions: Translate technical and business requirements into intuitive, user-centered designs that support learner success and business outcomes.
      • Infuse Creativity and Design Insight: Blend creativity with a strategic awareness of design elements to deliver impactful, engaging experiences.
      • Prototype New Ideas: Develop prototypes for new product ideas, enabling quick feedback and iterative improvement.
      • Validate Ideas Through Testing: Conduct testing of new ideas before full implementation to ensure usability, alignment, and effectiveness.
      • Lead Ongoing User Research: Engage in continuous user research to inform design decisions, capture insights, and refine user experiences.
      • Own and Maintain the Design System: Manage the Design System, ensuring it remains current, cohesive, and aligned with platform standards.

      Qualifications

      • 3-5 years of experience as a lead UI-UX Designer or similar role
      • Hands on experience with Figma
      • Knowledge of Adobe range of products including XD, Photoshop, Illustrator, InDesign, Acrobat
      • Conduct/lead user-centered UX testing sessions to gather insights and validate design decisions.
      • UI design portfolio
      • Knowledge of Usability Factors in Human Computer Interaction.
      • Bachelor’s degree in relevant field
      • Excellent interpersonal and communication skills
      • Ability to discuss and explain design options
      • Detail oriented
      • Critical thinker
      • Problem solver and customer-centered

      Working conditions

      This role is a full-time salaried position. Work hours for this position are flexible and will be performed from a home office. Must be located in the EMEA Region.

      Physical requirements

      The employee is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, and visual inspection involving small defects. This is sedentary work. Exerting up to 10 lbs of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. 

      Direct reports

      This position has no direct reports.

      EEO

      OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

      This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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      6d

      Lead Product Designer (Design System Specialist)

      GeminiRemote (USA)
      remote-firstfigmasketchDesignUX

      Gemini is hiring a Remote Lead Product Designer (Design System Specialist)

      About the Company

      Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

      Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

      At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

      In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

      The Department: Design

      In Design, we think comfort zones are the enemy of creativity. Our team blends beauty with tech to create world-class products. We are inspired by design, fueled by data, and obsessed with the user, both retail and institutional.

      The Role: Lead Product Designer (Design System Specialist)

      As the Lead Product Designer focused on our design system, you’ll play a critical role in shaping the user experience of our products. You’ll maintain and evolve our design system ensuring consistency and scalability across our products. You'll also mentor our design team, guiding them on using design system components effectively to create cohesive, user-friendly experiences.

      Our team is a close-knit group of exceptionally talented and driven individuals who collaborate to tackle some of the most challenging problems in this field. You'll closely partner with Product Management, Engineering, and fellow Product Designers to create a truly great user experience on the Gemini platform.

      Responsibilities:

      • Design System Ownership: Lead and maintain our design system, ensuring its components, patterns, icons, and UX patterns are scalable and meet high-quality standards.
      • Component Optimization: Continuously create, improve, document, and standardize design components, ensuring they meet accessibility, usability, and responsiveness standards.
      • Team Collaboration: Partner with designers, developers, and product managers to ensure seamless integration of the design system into all products.
      • Design Leadership: Mentor and guide the design team, elevating the craft by promoting best practices in using design system components. Play a key role in shaping and influencing product and design strategy.
      • Stakeholder Engagement: Act as a primary point of contact for design system updates, alignments, and advocacy within cross-functional teams.
      • Design Research: Conduct regular audits and research to gather feedback, iterate on, and optimize our design system for user satisfaction and efficiency.
      • Documentation & Education: Develop and maintain comprehensive documentation and training materials for team members to onboard and utilize the design system effectively.

      Qualifications:

      • Experience: 8+ years of product design experience, with experience on design systems and team mentorship.
      • Technical Skills: Proficiency in Figma, Sketch, or similar design tools, along with knowledge of responsive design and accessibility standards.
      • Design Expertise: Strong visual and interaction design skills with a portfolio showcasing past design system work.
      • Collaboration: Excellent communication and teamwork skills, with experience working closely with cross-functional teams.
      • Mentorship: Experience guiding design teams and providing constructive feedback to improve design quality.
      • Adaptability: Ability to thrive in a fast-paced, rapidly evolving environment with a keen eye for detail but also comfortable with high level strategic thinking.
      It Pays to Work Here
       
      The compensation & benefits package for this role includes:
      • Competitive starting salary
      • A discretionary annual bonus
      • Long-term incentive in the form of a new hire equity grant
      • Comprehensive health plans
      • 401K with company matching
      • Paid Parental Leave
      • Flexible time off

      Salary Range: The base salary range for this role is between $158,000 - $198,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

      At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

      #LI-GR1

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      6d

      Senior Staff Product Designer, Core Experiences, Compliance

      GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
      DesignUXc++

      Gusto is hiring a Remote Senior Staff Product Designer, Core Experiences, Compliance

       


      About Gusto

      Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

      Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

      About the team
      Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

      About the opportunity

      As a Senior Staff Designer and design lead for our Compliance team, you will play a critical leadership role in the strategy and execution of compliance experiences across the product.  As a platform design leader, you will collaborate closely with your cross-functional partners and internal feature teams to design and build a seamless and holistic experience for Gusto admins and employees. As a member of the Core Experiences design team, you will contribute to craft quality and leadership across the team, and help set the direction for how platform designers should collaborate with feature teams.

      Here’s what you’ll do day-to-day:

      • Drive company-wide impact by strengthening our teams’ collective understanding and execution of compliance experiences
      • Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and short-term milestones that unlock customer value.
      • Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
      • Collaborate with internal teams to understand common customer and business needs, and craft patterns and systems that meet those needs
      • Work with engineering partners to assess downstream impact to the customer experience through data modeling and architecture decisions
      • Advocate for, and contribute to, the use of Workbench, our Design System
      • Mentor designers across the Core Experiences team, fostering growth and collaboration
      • Provide the “why” behind design decisions that can be easily adopted by partnering disciplines
      • Provide and seek feedback from other designers to always push the bar for quality.

      Here’s what we’re looking for:

      • 10+ years' aligned Product Design experience, ideally with a few years of platform experience
      • A bonus: experience in the compliance domain
      • A builder who can develop a long-term vision, as well as execute it 
      • Experience developing a cohesive product strategy in partnership with cross-functional collaborators, and getting alignment across a complex organization
      • Experience using prototyping to quickly share ideas and get buy-in on design decisions 
      • Experience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed to.
      • Strong background in systems thinking, including using and contributing to a Design System and designing with a Platform-first approach.
      • Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale. 
      • Ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative value.
      • Experience designing end-to-end customer journeys from software to service
      • Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards.
      • Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
      • Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints. 
      • Ability to embrace ambiguous situations as opportunities to create.
      • Passion for Gusto’s mission and the impact we can have on the world.

      At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

      Our cash compensation range for this role is $174,000/yr - $235,000/yr in Denver & most remote locations, and $204,000/yr - $254,000/yr San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


      Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

      Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

      When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


      Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

      Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

      Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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      6d

      Fight Extreme Poverty: Behavioral Researcher & Strategist / Lead Consultant

      AppleseedLondon,England,United Kingdom, Remote
      Full TimeDesignfreelanceUX

      Appleseed is hiring a Remote Fight Extreme Poverty: Behavioral Researcher & Strategist / Lead Consultant

      Are you a marketer or designer with a heart for social and environmental impact? Are you passionate about human behavior, qualitative research, and client success?

      Appleseed is seeking seasoned and well-rounded behavioral practitioners (marketers, service designers, UX designers, ethnographers, etc.) to join our team of consultants. These collaborators would be client-facing and work both remotely and in the field. They must also share our core values and have the experience and disposition needed to thrive on a globally-distributed small team. We are hiring individuals for an initial project lasting ~4months, with the opportunity to join the Appleseed core team should the initial collaboration be a win-win.

      • Type of Role: Full time employee, starting as a Freelance Consultant on first project
      • Estimated Duration: 3-5 months for first project
      • Location and Start Date: please see project briefings below
      • Compensation: USD$80-100K per year salary, but starting with the first project rate (below)

      ???? Please feel free to apply even if you are unavailable or uninterested in these particular projects, but are interested in exploring a fit. We'd be happy to do that now, so when the right project opportunity comes up, we can team up with no delay!

      Company Overview

      ???? Appleseed is a behavioral agency for global development. We are obsessed with one big problem across the sector: important solutions failing to stick.

      Our clients are fighting to end poverty or protect the planet. When they struggle to engage people or drive uptake of a service, product, or idea, they and/or their funders will put us on the case. Appleseed consultants dive deep—taking an ethnographic approach to investigate the challenge and uncover human insights. Then we help our clients design accordingly and bring about changes required for impact.

      We envision a day when all impact organizations design purely based on people’s needs and realities. We partner only with nonprofits and funders who seek to preserve human dignity as they go about fostering change within communities. See how we have enabled:

      Working with Appleseed, collaborators may expect:

      • Flexible and energizing work culture
      • Interesting and meaningful challenges and travel experience
      • Exposure to a network of top social impact leaders (doers and funders)
      • Small team of candid, curious, fun, and motivated colleagues

      To learn more, visit www.appleseedimpact.org

      Project Briefings

      All our client engagements start with part-time remote preparation: internal onboarding of new team members to Appleseed culture and methodology, data / literature review, stakeholder interviews, project kick-off with the Client, and research planning. Then, we travel to conduct a 2-3 week in-country stint for field research. This 2-3 week in-country stint is full-time and all-consuming. This research stint is followed by part-time remote work to complete the Research Phase and Strategy Phase: research reporting, facilitating acceptance of research insights, and co-designing a strategic playbook with the Client. The Client will then be responsible for experimentation and implementation, based on the behavioral strategy we delivered. Sometimes offer follow-on services to support experimentation and implementation.

      All phases of an engagement are handled by a 2-person team: a Project Lead and a Deputy. During the in-country research stint, two client-side team members would join our team of two to conduct mixed-method qualitative research. Fixers and interpreters will be provided by the client or hired as needed. Throughout the project, another Appleseed team member would provide thought-partnership and support remotely.

      We are seeking a Lead Consultant. However, if you were to join us, you'd initially serve as the Deputy Behavioral Researcher & Strategist (and a member of Appleseed's core team would lead client management and all phases of work). If you and Appleseed agree there is a mutual fit and desire to continue collaborating, you would then lead the next engagement with a core team member serving as your Deputy.

      Nigeria Project - The client on this engagement is a social impact organization based in Nigeria solving uncorrected vision impairment that limits productivity and livelihoods. The target audience will be low-income adults over the age of 40 y.o. in who are screened at a vision camp and confirmed to have presbyopia. The behavioral challenge is for them to purchase a pair of reading glasses at vision camps after being screened and diagnosed with presbyopia (baseline adoption: approximately 1 in 3).

      • 2-3 weeks remote part-time + 2 weeks in-person full-time (international travel required) + 2-3 weeks remote part-time. Does not include holidays.
      • Collaborating with the Client and team members in different time zones
      • Target start date: mid-December
      • Compensation: USD$9K-12K

      DRC or Ethiopia Project - The client on this engagement is a social impact organization based in Tanzania addressing the lack of accessible and quality education for African children. The target audience will be family caretakers. The behavioral challenge is for them to select and show educational content to their children.

      • 4-6 weeks remote part-time + 2-3 weeks in-person full-time (international travel required) + 4-6 weeks remote part-time. Does not include holidays.
      • Collaborating with the Client and team members in different time zones
      • Target start date: January 2025
      • Compensation: USD$16K-20K

      The Role

      ???? As a Behavioral Research and Strategy Consultant, you would deliver world-class service to our clients around the world. This would entail preparing for and conducting investigative research in the field, analyzing data and reporting insights, producing strategic recommendations, and always upholding Appleseed's brand promise to clients.

      On your initial Appleseed project, you would serve in a Deputy role, helping the team leader to carry out client engagements from end-to-end. While your role will be as the Deputy in this first project, we are currently looking for someone ready to be the Team Lead on their subsequent Appleseed project.

      As part of Appleseed's inner circle of collaborators, you'd have ongoing chances to work on diverse issues, from agriculture, financial inclusion, WASH, infectious diseases, vision, and more, all while getting a privileged behind-the-scenes look at the operations of various impact organizations. You would also have the chance to learn from and contribute to our model, org culture, aspects of service delivery, and the various techniques we use to uncover and communicate behavioral insights.

      If you find all of this exciting, we now invite you to consider our requirements and expectations for this role.

      Requirements

      Please Do NOT Apply If… ????

      • Your familiarity with the work of changing behavior (however you call it) is more theoretical than practical. I.e. it comes more from books, school, academia, or the experiences of others, instead of your own past efforts
      • You're looking for an entry-level or mid-level position
      • You cannot name several different teams that you’d be happy for us to call and ask about how you’ve collaborated and added value
      • Adventure isn’t in your DNA
      • It would be very jarring for you to spend time on a research trip (and possibly spend the night) in a village or urban slum without running water, electricity, or a toilet, while dealing with mosquitoes and the risk of stomach bugs
      • You take significant pride in being a perfectionist or workaholic
      • You consider yourself to be very wise
      • You feel uncomfortable giving/receiving candid feedback and being vulnerable with team members
      • This “please do not apply if” section rubs you the wrong way

      Please DO Apply If… ✅

      • Practical behavior change (however you call it) is your craft, and it has been for many years, approaching or exceeding a decade or more. You enjoy and practice all aspects (research, strategy, design), and you always start with the audience
      • If you’ve worked as a consultant, you’ve built authentic and lasting relationships with your clients
      • You’d like to join a small remote team doing hard things, and to participate in its growth
      • You thrive in small tight-knit groups, and would help tighten the knitting
      • You’re a generalist, even if you’re very good at certain things
      • There is no work you consider beneath you
      • You’re always seeking wisdom
      • You consider feedback a gift, even when it is hard to give or receive
      • You’re more of a leader than a follower, but you’re certainly able to follow.
      • You’re an avid reader and would be excited to join Appleseed’s Book Club

      Hiring Process

      The team expects to evaluate shortlisted candidates before coming to terms with the best-fitting candidate. Our process will be a two-way conversation to set up a win-win scenario. Applicants are free to suggest other steps, and we always welcome feedback on the candidate experience.

      • STAGE 1️⃣ If you believe there's a great fit worth exploring, please answer a questionnaire by clicking "Apply for this job" below. You can expect to hear back promptly. Select candidates will be asked to have a quick exploratory chat (20 min).
      • STAGE 2️⃣ If we both agree to continue, qualified candidates will be given a fictional scenario and asked to set up, conduct, and record an interview with a volunteer + write up any insights or recommendations.
      • STAGE 3️⃣ Candidates who reach this stage will be given a second challenge, a fictional scenario to prep for a client call and provide feedback for the client.

      We know this process will require time and energy investment from both sides, but we think it behooves us to do so to seriously explore a fit. Appleseed is building an inner circle of trusted collaborators. If successful, you may expect this one-time exploration of fit to translate into years of fruitful collaboration!

      If you have any questions or comments, please email us at team@appleseedimpact.org. We respect and thank you in advance for the time and energy you spend going through the application process!????

      ???? Qualifications

      1. The Craft and Expertise of Marketing to Change Behavior: pursuing mastery in the art and skill of fostering positive and sustainable behavior change. Significant practical experience and theoretical knowledge in a related field, such as marketing or design. This requirement is non-negotiable, and candidates will be tested.
      2. B2B Consulting Ability: ideally demonstrated with years of proven track record, great client relationships, and experience showing the diverse skill set required to run the full project lifecycle. By “consultant” we mean you were hired by a client (typically another organization) to deliver services and solve problems on their behalf, and NOT as part of an academic endeavor.
      3. Field-Readiness: ideally this would be demonstrated by having led field investigations researching people in places analogous to where we work (e.g. rural villages, informal settlements, etc. of Africa, Asia, and Latin America). Researchers must be ready to live for several days with and among those living in extreme poverty (possibly in places with no running water, electricity, or toilets, sleeping on concrete floors, while dealing with mosquitoes and the risk of stomach bugs, etc.)
      4. Remote Teamwork Ability: being self-starting, communicative, accountable, and able to foster trust and belonging within a small remote team.
      5. Strong Writing Skills: clear, concise writing both in interpersonal communication and in research reporting.

      ????️ Responsibilities

      1. Client Success: delivering impact and client satisfaction, by supporting and leading the project team in executing engagements from start to finish, via the following tasks:
        1. Unbiased, mostly qualitative, ethnographic research (field and remote)
        2. Development of strategic recommendations
        3. Leading clients to internalize findings and accept recommendations
        4. Guidance on lean experimentation (if scoped)
        5. Client management
        6. Note: our engagements focus much more on research & strategy, vs. design/build & implementation)
      2. Team and Project Management: maintaining a healthy culture and staying true to Appleseed's core values; managing and training yourself, junior team members, and possibly other freelancers—to achieve objectives on-method, on-time, on-budget.

      We trust you to self-filter based on the requirements above and the statements below, so that we may either explore a fit or avoid wasting each other’s time! Culture fit is paramount to us, and we have a good sense of what will / won’t work out. f these criteria encourage you to apply, we look forward to hearing from you!

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