"The battery is the technology of our time." -The Economist

Voltaiq is a Battery Intelligence software company. Our data platform brings unprecedented analytics, visualization, and predictive capabilities to any company with a battery-powered business model. World-leading brands - including global automakers in Detroit and Germany, household-name tech giants, and startups - depend on Voltaiq software to accelerate product development, optimize performance, ensure safety and reliability, and unlock financial value in their products. Our high-powered team is composed of battery industry veterans, PhD scientists, a highly skilled product and engineering team, and an advisory board of C-level industry execs, all of whom are passionate about enabling the global energy transition. Voltaiq is headquartered in Berkeley, CA, serving customers around the world.

The role:

The Applications Engineering function at Voltaiq is technical, customer-facing, and deeply involved in the customer relationship from pre-sales, through onboarding, integration, customization, and ongoing support. Our ideal candidate is comfortable troubleshooting technical problems, has experience with data visualization, and comfortability with computer networking.

Our ideal candidate is also comfortable communicating and collaborating closely with customers. If you're interested in working with the world's leading tech companies and want to have a positive impact on how the world uses energy, this job is for you! Please note that while remote, this role is in the Pacific timezone. 

Responsibilities:

• Develop deep product expertise with Voltaiq software, and apply it to help solve our customers' most challenging battery engineering problems.
• Work with customers to maximize their engagement with and utilization of Voltaiq software, with the goal of long term adoption and subscription renewal.
• Understand customer needs; identify and promote Voltaiq-driven solutions.
• Work with the Customer Success team to monitor customer health, identify and work proactively to address customer issues.
• Provide technical expertise across the customer lifecycle, from initial onboarding through ongoing engagement, with a focus on post-launch support.
• Use identified customer needs to contribute to product development including product roadmap, feature planning, documentation and internal knowledge base, and software testing and validation.
• Contribute to internal R&D projects to establish Voltaiq's thought leadership at the intersection of battery engineering and data analytics.
• Up to 30% travel to customer sites and tradeshows 

Qualifications:

• Bachelors degree in Materials Science, Mechanical Engineering, Electrical Engineering, Chemical Engineering, or related field.
• Superior creative problem solving and general troubleshooting capability.
• Proven ability to collaborate and communicate with both technical and non-technical teams.
• Strong written and oral communication skills.
• Strong organizational skills, with an ability to manage multiple incoming requests and drive initiatives to their successful completion.
• Desire and ability to thrive in a loosely structured, high-demand startup environment.
• Authorization to work in the U.S.

Additional capabilities we’ll consider:

• Battery testing and/or battery-powered device engineering experience
• Knowledge of python or Matlab coding languages
• Experience with battery or general lab tester hardware and software 

Voltaiq is a remote-first company, and salaries are adjusted for cost of labor in each city. The salary range for this position is $55,000- $80,000 +equity, depending on location and experience. 

Voltaiq is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy, in all aspects of employment.

“The battery is the technology of our time.” -The Economist

Voltaiq is an Enterprise Battery Intelligence (EBI) software company. Our data platform brings unprecedented analytics, visualization, and predictive capabilities to any company with a battery-powered business model. Our customers are world-leading brands — including global automakers (Mercedes-Benz ), household-name tech giants (Google, Amazon), and major battery producers and their materials suppliers (Albemarle, Sila Nanotechnologies) — depend on Voltaiq software to accelerate product development, optimize performance, ensure safety and reliability, and unlock financial value in their products. Our high-powered team is composed of battery industry veterans, PhD scientists, a highly skilled product and engineering team, and an advisory board of C-level industry execs, all of whom are passionate about enabling the global energy transition. Voltaiq is a USA-based fully-remote company serving customers around the world.

The Role:

The Sr. Battery Engineer is first and foremost a battery expert. They are ingrained in the battery industry and use their battery knowledge to work cross-functionally across the entire Voltaiq team. Using their domain expertise, the Sr. Battery Engineer interprets and translates the needs of the customer’s battery scientists, using this knowledge to help tailor the Voltaiq Product and ensure a fulfilling, valuable experience for customers. The Sr. Battery Engineer will own technical projects or co-own technical products related to organizational-wide high impact goals for Voltaiq and product commercialization. The Sr. Battery Engineer works closely with Voltaiq’s customer success, business development, sales, product, and engineering teams. The Sr. Battery Engineer is responsible for staying on top of trends across the battery industry, ensuring the Voltaiq product offering matches and exceeds those trends.

Responsibilities:

• Build strong technical relationships with customers and establish technical partnerships with customer engineering teams, with the goal of helping Voltaiq’s customers bring their products to market faster and develop best-in-class batteries and electrified products.
• Meet regularly with our customers to understand their objectives and the workflows, and work with the customer to achieve those workflows directly in Voltaiq. 
• Work closely with Voltaiq’s Customer Success team to ensure customer program goals are set and goals provide value to the customer’s engineering teams and customer’s executive teams.
• Work closely with Voltaiq’s product management team to ensure the product is built to serve the specific battery analysis needs of our customers.
• Deliver engaging and compelling product demonstrations, both in-person and via web conference, to existing customers to support them in their battery development processes.
• Work cross functionally with the Voltaiq team to ensure battery knowledge is ingrained in all aspects of the organization.
• Support the sales and customer success teams to win new or increase existing business.

Qualifications:

• STEM B.S. with 3+ years experience in the battery industry or PhD in STEM field with battery specific research 
• Battery testing/engineering industry knowledge.
• Strong interdisciplinary collaboration and communication skills.
• Proven ability to lead and drive technical projects to completion.
• Superior creative problem solving and general troubleshooting capability.
• Strong organizational skills, with an ability to manage multiple incoming requests and drive initiatives to their successful completion.
• Desire and ability to thrive in a loosely structured, high-demand startup environment.
• A passion for working to accelerate the global transition to clean energy.
• Up to 30% travel to customer sites for meetings and software integration projects.  Most of this travel will be within the United States, but some travel to Asia (Korea, Japan, Taiwan) and Europe will be needed.
• Authorization to work in the U.S.

Additional capabilities we’ll consider:

• Native speaker ability or high business fluency in one of the following languages is a plus: German, French, Mandarin, Korean, Japanese.

Voltaiq is a remote-first company, and salaries are adjusted for cost of labor in each city. The salary range for this position is $100,000- $160,000 +equity, depending on location and experience. 

Voltaiq is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy, in all aspects of employment.

Location: Remote US. Full-time.

“The battery is the technology of our time.” -The Economist

Voltaiq is an Enterprise Battery Intelligence (EBI) software company. Our data platform brings unprecedented analytics, visualization, and predictive capabilities to any company with a battery-powered business model. Our customers are world-leading brands — including global automakers (Mercedes, Subaru), household-name tech giants (Google, Meta, Amazon), and major battery producers and their materials suppliers (Albemarle, Sila Nanotechnologies) — depend on Voltaiq software to accelerate product development, optimize performance, ensure safety and reliability, and unlock financial value in their products. Our high-powered team is composed of battery industry veterans, PhD scientists, a highly skilled product and engineering team, and an advisory board of C-level industry execs, all of whom are passionate about enabling the global energy transition. Voltaiq is a USA-based fully-remote company serving customers around the world.

The Role:

Voltaiq is looking for an experienced player-coach with a proven track record of building teams and processes that turn customers into evangelists. The Vice President of Customer Success will own the post-sale customer relationship: Account Management to build the strategic relationships within customer organizations that drive retention and expansion, and Battery Applications Engineering to ensure achievement of customer technical objectives and provide ongoing expertise through onboarding and technical support. This position reports to Voltaiq’s CEO.

The ideal candidate will have a history of achievement leading the Customer Success function at a quickly-growing enterprise SaaS startup in a engineering or technology vertical (e.g. CAD/CAE, chem/bio/pharma, engineering simulation, automation, PLM, etc.). This is the perfect opportunity for a Customer Success professional seeking to transition into the fastest-growing sector in climate tech – batteries! – and to work directly with companies at the leading edge of the energy transition.

Responsibilities:

• Work directly with Voltaiq’s founders to develop and execute the overall customer success strategy aligned with the company's goals and objectives.
• Oversee the customer journey and develop, document, and seek to continuously improve repeatable, scalable processes to guide the customer from onboarding, through adoption, renewal, and expansion.
• Own the key metrics of  customer satisfaction, customer retention, and net recurring revenue (NRR).
• Build strong relationships with key customer stakeholders to understand their strategic goals, track and communicate progress toward those goals, and identify opportunities for expansion.
• Grow customer evangelists that lead to case studies, speaking opportunities, references, and ultimately renewals.
• Develop and implement feedback mechanisms to monitor and ensure customer success, including usage metrics, user surveys, and quarterly business reviews with customers.
• Collaborate closely with the Product and Engineering teams to identify customer needs, challenges, and pain points with a view to guiding the future product roadmap.
• Work cross-functionally to implement programs and processes to improve onboarding, training, support, retention, and expansion.
• Recruit and lead your team, providing coaching, mentorship, and career development.
• Establish and monitor key performance indicators (KPIs) for customer success, ensuring the team meets or exceeds targets for customer satisfaction, retention, and upsell opportunities.
• Proactively identify and address customer challenges to mitigate churn risks.
• Implement strategies for identifying and resolving customer escalations in a timely and effective manner.
• Drive a customer-centric culture throughout the organization.
• Up to 40% travel for customer meetings and industry events.

Qualifications:

• 8 or more years of experience in Customer Success at an enterprise SaaS company in a technical vertical, with 3 or more years in a customer-facing leadership role.
• Experience working with large enterprise customers, managing multi-month implementations and large-scale rollouts.
• Demonstrated ability to develop and execute strategic plans that drive customer engagement and business growth.
• Excellent analytical capability as well as EQ, with the ability to combine data-driven decision making with soft skills to maximize your team’s effectiveness and customer outcomes.
• Strong leadership and people management skills with the ability to recruit, grow, inspire and motivate a team.
• Superior creative problem solving and general troubleshooting capability.
• Excellent communication and presentation skills, and proven ability to work with both technical and non-technical teams.
• Strong organization skills, with an ability to manage multiple incoming requests and drive projects to their successful completion.
• Desire and ability to thrive in a loosely structured, fast-paced, high-demand startup environment and adapt to changing priorities.
• Undergraduate or Graduate technical degree with a materials, electrical, mechanical, or electrochemical focus is a plus
• A passion for working to accelerate the global transition to clean energy
• Authorization to work in the U.S.

Voltaiq is a remote-first company, and salaries are adjusted for cost of labor in each city. The salary range for this position is $180,000- $250,000 + bonus and equity, depending on location and experience. 

Voltaiq is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy, in all aspects of employment.

Location: Remote, US

“The battery is the technology of our time.” -The Economist

Voltaiq is an Enterprise Battery Intelligence (EBI) software company. Our data platform brings unprecedented analytics, visualization, and predictive capabilities to any company with a battery-powered business model. Our customers are world-leading brands — including global automakers (Mercedes, Subaru), household-name tech giants (Google, Meta, Amazon), and major battery producers and their materials suppliers (Albemarle, Sila Nanotechnologies) — depend on Voltaiq software to accelerate product development, optimize performance, ensure safety and reliability, and unlock financial value in their products. Our high-powered team is composed of battery industry veterans, PhD scientists, a highly skilled product and engineering team, and an advisory board of C-level industry execs, all of whom are passionate about enabling the global energy transition. Voltaiq is a USA-based fully-remote company serving customers around the world.

The Role

Voltaiq is seeking an exceptional Frontend/Fullstack Software Engineer to join our team as we build out the future of EBI data visualizations and user experiences. We are open to hiring at the Senior, Staff, or Principal level. You will work with other engineers and product managers to develop next-generation battery analytics software solutions to serve some of the world's biggest companies in automotive, consumer electronics, and battery manufacturing.

Responsibilities:

• Design and develop web applications using Plotly, React, Django, and GraphQL
• Work with engineering leadership to shape future architectural decisions of Voltaiq’s Frontend Products, mentor team-mates, champion development best practices and keep abreast of new front-end technologies
• Work closely with the Product Management and Design functions, along with other engineers to understand requirements and design performant solutions
• Write clean, maintainable, and efficient code that meets business and technical requirements
• Perform unit testing and integration testing of developed code
• Own feature development from technical requirements gathering to deployment in production
• Participate in code reviews and provide feedback to other engineers
• Troubleshoot and debug issues in production and staging environments

Required Skills & Qualifications:

• 3+ years of experience in developing web applications using React, Python, and GraphQL
• 2+ years of data visualization experience with tools like Plotly.js, D3.js, or similar
• Deep experience with frontend technologies such as HTML, CSS, TypeScript, and Jest
• Experience with relational database technologies like SQL
• Experience with containerization technologies like Docker
• Experience with agile software development methodologies
• Experience with Git or similar Version Control Systems
• Strong communication and collaboration skills
• Strong problem-solving and analytical skills
• Highly-developed attention to detail, with a drive to deliver intuitive and beautiful solutions to complex analytical workflows
• Comfortable working in a linux environment
• Bachelor's degree in Computer Science, Engineering or a related field or comparable experience
• A passion for working to help accelerate the global transition to sustainable energy
• Experience in the battery industry is a plus

Bonus Qualifications

• Experience with React Relay
• Experience developing from Figma or similar design tools
• Experience with Django
• Experience with numpy and pandas

Our Stack

We deploy on AWS, Google Cloud, and Azure by leveraging Terraform and Ansible to build and maintain our infrastructure as code. We use Jenkins to automate our build, test and deploy pipelines continuously. We monitor and gain insights into our systems using Telegraf, InfluxDB, Grafana and Loggly. Our languages and notable frameworks and libraries include Python, Typescript, Django, Graphene, React, and Plotly.js. We use Celery, RabbitMQ, Spark and Redis for asynchronous data processing and scheduled tasks. For persistence we use PostgreSQL and the Linux filesystem.

Voltaiq is a remote-first company, and salaries are adjusted for cost of labor in each city. The salary range for this position is $120,000 - $180,000 + equity, depending on location and experience. 

Voltaiq is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy, in all aspects of employment.

Location: Remote US. Full-time.

“The battery is the technology of our time.” -The Economist

Voltaiq is an Enterprise Battery Intelligence (EBI) software company. Our data platform brings unprecedented analytics, visualization, and predictive capabilities to any company with a battery-powered business model. Our customers are world-leading brands — including global automakers (Mercedes, Subaru), household-name tech giants (Google, Meta, Amazon), and major battery producers and their materials suppliers (Albemarle, Sila Nanotechnologies) — depend on Voltaiq software to accelerate product development, optimize performance, ensure safety and reliability, and unlock financial value in their products. Our high-powered team is composed of battery industry veterans, PhD scientists, a highly skilled product and engineering team, and an advisory board of C-level industry execs, all of whom are passionate about enabling the global energy transition. Voltaiq is a USA-based fully-remote company serving customers around the world.

The Role:

The Head of Marketing at Voltaiq will be responsible for running the marketing program at Voltaiq, with specific emphasis on content marketing, trade shows, and collateral development and distribution. Our ideal candidate has experience building content initiatives from scratch, starting with a data-informed idea and culminating in several pieces of thematic content across integrated channels. You will work with our internal team, customer base, and advisory network to create content that aligns with market needs and Voltaiq’s growth priorities. Enterprise Battery Intelligence is a new software category that was pioneered by Voltaiq and is gaining adoption across global industry – this is a unique opportunity to work at the leading edge of the transition to sustainable energy while helping to define the voice and messaging of a key company and product category working to accelerate that transition.

Responsibilities:

• Collaborate with subject matter experts and sales, customer success, and engineering stakeholders to identify and prioritize high-impact content themes.
• Own and manage the marketing content calendar to ensure timely delivery of content. 
• Own and manage a monthly webinar series, working with the team to identify topics, speakers, and guests, and develop follow-on content from these webinars including blog posts, video extracts, and social media posts.
• Craft speaking sessions and help source speakers from internal teams and community members to drive our event strategy.
• Work with our customer community to help tell their stories on a public stage, blog, video, etc.
• Own the product and customer content within our website and work closely with our internal product team, and external design agency to keep it compelling and current.
• Manage and execute on our SEO content strategy to grow organic traffic, improve domain ranking, and increase relevant backlinks.
• Manage trade shows from exhibit, collateral development and logistics, to pre-conference lead generation and post conference follow-up in conjunction with sales.
• Dive deep into technical material, product roadmaps, trends, and research to develop ideas for new content, tech talks, and other educational materials.
• Proactively be a fountain of ideas for new and engaging content to drive our narrative. 
• Support product marketing in nurture emails and newsletters to engage and inform.
• Manage a small group of external vendors as required for delivery of marketing content.
• Up to 25% travel to customer sites and tradeshows.

Qualifications:

• Minimum 5 years of experience in content marketing delivering technical content in a wide array of formats (speaking sessions, articles, videos, tutorials, etc.)
• Proficiency leveraging data to drive content decisions.
• Unwavering attention to detail, grammar, and fluency in line with Voltaiq’s brand voice.
• The ability to execute quickly on cross-functional projects with minimal direction.
• A customer-centric mindset, dedicated to exceeding user expectations.
• Strong project management skills, including ownership and follow-through in a dynamic, high-velocity environment.
• A passion for working to accelerate the global transition to clean energy.
• Authorization to work in the U.S.

Voltaiq is a remote-first company, and salaries are adjusted for cost of labor in each city. The salary range for this position is $110,000- $180,000, plus equity, depending on location and experience. 

Competitive salary plus equity and full benefits.

Voltaiq is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy, in all aspects of employment.