Job Description

Responsibilities

• Collaborate with development and operations teams to understand application requirements and deploy scalable infrastructure solutions.
• Design, implement, and maintain cloud-based infrastructure on AWS.
• Utilize Terraform for infrastructure as code (IaC) to automate deployment and scaling processes.
• Implement and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using GitLab.
• Manage and optimize Docker containers for efficient deployment and scaling.
• Provide support for PHP Laravel applications and troubleshoot issues as needed.
• Ensure the security, reliability, and performance of our infrastructure.
• Collaborate with cross-functional teams to enhance and streamline our development and deployment processes.
• Maintain and monitor Linux-based servers.

Qualifications

Qualifications

• Proven 6 years of experience as a DevOps Engineer or similar role.
• Strong knowledge of AWS services and cloud architecture.
• Proficiency in Terraform for infrastructure provisioning and management.
• Experience with CICD pipelines, specifically with GitLab.
• Hands-on experience with Docker containers.
• Expertise in Linux server administration.
• Familiarity with PHP Laravel development and support.
• Excellent scripting skills (Bash, Python, etc.).
• Strong problem-solving and troubleshooting skills.
• Good communication and collaboration skills.
• A degree in computer science or similar, master’s degree is a plus.

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Job Description

Key Responsibilities

• Take ownership of all tag implementations in GTM and Server side GTM to feed data to tools and partners such as Snowplow, Google Analytics, Firebase, Criteo, Epsilon.
• Working closely with Marketing teams to ensure efficient and well structured tracking code
• Devising and owning new tracking specifications to be implemented
• Managing all project correspondence with stakeholders
• Experience of managing tracking implementation projects
• Set the direction of our digital analytics strategy and enforce best practices
• Audit the existing client-side/server-side data collection setup, identifying gaps in tracking and processes, identify inefficiencies and opportunities to improve the richness and quality of data collection at every step of the process
• Responsible for the end to end delivery of tracking projects, this encapsulates data capture, testing/validating results and surfacing data in the data warehouse
• Maintaining and creating documentation of tracking and processes
• Maintaining our tracking architecture to ensure we follow best practices and reduce tech debt
• Set up tracking monitoring processes to ensure we minimize downtime and preserve high quality data
• Administration and maintenance of various tracking related tools including -but not limited to- Snowplow, GA4, GTM, OneTrust

The Deal Breakers

• Expert technical knowledge of Google Tag Manager and its ecosystem
• Proven experience setting up and managing complex, large-scale implementations across web and mobile
• Experience implementing or working with clickstream data
• Some experience with SQL
• Comfortable with exploring large datasets, with an emphasis on event data to ensure our tracking is meeting downstream requirements
• Good understanding of the flow of data from data collection to reporting and insights and the impacts tracking can have on business processes
• Highly competent in translating and presenting complex technical information to a less informed audience

Qualifications

And you are…

• A doer! Willing to step outside your comfort zone to broaden your skills and learn new technologies
• Meticulous when it comes to devising processes, documentation and QA work
• Proactive and highly organized, with strong time management and planning skills
• Approachable personality, happy to help resolve ad-hoc unscheduled problems
• Proactive, self-starter mindset; identifying elegant solutions to difficult problems and being able to suggest new and creative approaches
• Great time management skills with the ability to identify priorities

Nice to have

• Experience working with Snowplow or other event-level analytics platform is a big plus
• Experience setting up Server Side Google Tag Manager to reduce page load times
• Exposure to cloud based data warehousing and modelling
• Experience setting up analytics integrations with AB testing platforms (we use Optimizely)
• Knowledge or experience of server-side tracking implementation
• An engineering mindset looking to leverage modern tools and technologies to drive efficiencies
• Exposure to Python/R or similar procedural programming language

Our data stack

We collect data from dozens of data sources, ranging from transactional data, availability data, payments data, customer event-level data, voice-of-customer data, third party data and much much more. Our historical data runs into tens of billions of records and grows at a rate of tens of millions of records every day. Our data is extremely varied, some being very finely-grained, event-level data, other being already aggregated to various degrees. It also arrives on different schedules!

Our tracking infrastructure contains tools such as GTM, SS GTM, Snowplow, GA4.

Our data stack is Python for the data pipeline, Airflow for orchestration and Snowflake is our data warehousing technology of choice. On top of our warehouse we have Tableau to assist with standardized reporting and self service, there is also a Tableau embedding within Salesforce.

Our wider ecosystem of tools and partners includes Iterable, Docker, Branch, GA4, Salesforce, Tableau. Everything runs in AWS.

Our team culture

The data platform team is an enthusiastic group who are passionate about our profession. We are continuously maintaining our team culture via things like retrospective meetings, weekly socials, open door mentality and cross profession knowledge sharing. We adopt a fail fast mentality that promotes a safe environment for our team to upskill comfortably. Our team make up reflects the company ethos of inclusion and diversity, we are made up of a collection of different people/genders/backgrounds and celebrate our differences. Ultimately we are a team and we work as one together as one, no individual is solely responsible for any area of our pipeline, our successes and failures are shared.

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Job Description

As an Ecommerce & Digital Marketing Expert, you will play a key role in driving online sales and enhancing our digital reach. This role includes managing and optimizing WordPress/WooCommerce stores, developing SEO and Google Ads strategies, and executing effective social media ad campaigns. You will be tasked with delivering measurable results through targeted digital strategies.

Key Responsibilities:

• Ecommerce & WooCommerce Management: Oversee WordPress/WooCommerce stores, managing product listings, site optimizations, and user experience enhancements to maximize conversions, particularly targeting the UK market.
• Amazon Marketplace: Manage Amazon listings, optimize for search relevance, oversee Amazon Ads, and analyze sales performance to drive growth on the Amazon UK platform.
• SEO Optimization: Conduct keyword research, enhance on-page and off-page SEO for both WooCommerce stores and Amazon listings, and improve search engine visibility.
• Google Ads Management: Develop, launch, and optimize Google Ads campaigns, focusing on targeted traffic and conversions, especially within the UK.
• Social Media Optimization (SMO): Increase brand presence on social platforms and develop engaging, relevant content that aligns with platform-specific best practices.
• Paid Social Media Advertising: Create, monitor, and refine ad campaigns on Facebook, Instagram, and TikTok, driving brand awareness and sales across UK demographics.
• Content Writing: Produce high-quality, SEO-optimized content for website pages, blogs, and social media posts that resonates with our target audience.
• Performance Analysis: Monitor, analyze, and report on digital campaign performance using data insights to make continuous improvements and maximize ROI.

Qualifications

• Experience: 5+ years of experience in ecommerce management, Amazon marketplace strategies, SEO, Google Ads, SMO, and social media advertising.
• WooCommerce Expertise: Strong knowledge of WordPress/WooCommerce, including experience with plugin management, product listings, and ecommerce optimizations.
• Language Skills: Exceptional English proficiency with a strong ability to write and communicate professionally.
• Technical Skills: Proficiency in SEO tools (e.g., SEMrush, Ahrefs), Google Ads, social media ad platforms, and Amazon Seller Central.
• Content Creation: Skilled in writing compelling, SEO-friendly content that engages and attracts the right audiences.
• Data-Driven: Ability to use analytics tools (Google Analytics, Facebook Insights, Amazon reports) to guide decisions and optimize campaigns.
• Self-Motivated: Able to work independently, manage time effectively, and meet deadlines in a commission-driven role.
• Preferred: Prior experience with UK-based ecommerce, including familiarity with the UK market and customer preferences.

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Job Description

• Designing and implementing core functionality within our data pipeline in order to support key business processes
• Shaping the technical direction of the data engineering team
• Supporting our Data Warehousing approach and strategy
• Maintaining our data infrastructure so that our jobs run reliably and at scale
• Taking responsibility for all parts of the data ecosystem, including data governance, monitoring and alerting, data validation, and documentation
• Mentoring and upskilling other members of the team

Qualifications

• Experience building data pipelines and/or ETL processes
• Experience working in a Data Engineering role
• Confident writing performant and readable code in Python, building upon the rich Python ecosystem wherever it makes sense to do so.
• Good software engineering knowledge & skills: OO programming, design patterns, SOLID design principles and clean code
• Confident writing SQL and good understanding of database design.
• Experience working with web APIs.
• Experience leading projects from a technical perspective
• Knowledge of Docker, shell scripting, working with Linux
• Experience with a cloud data warehouse
• Experience in managing deployments and implementing observability and fault tolerance in cloud based infrastructure (i.e. CI/CD, Infrastructure as Code, container-based infrastructure, auto-scaling, monitoring and alerting)
• Pro-active with a self-starter mindset; able to identify elegant solutions to difficult problems and able to suggest new and creative approaches.
• Analytical, problem-solving and an effective communicator; leveraging technology and subject matter expertise in the business to accelerate our roadmap.
• Able to lead technical discussions, shape the direction of the team, identify opportunities for innovation and improvement
• Able to lead and deliver projects, ensuring stakeholders are kept up-to-date through regular communication
• Willing to support the rest of the team when necessary, sharing knowledge and best practices, documenting design decisions, etc.
• Willing to step outside your comfort zone to broaden your skills and learn new technologies.
• Experience working with open source orchestration frameworks like Airflow or data analytics tools such as dbt
• Experience with AWS services or those of another cloud provider
• Experience with Snowflake
• Good understanding of Agile

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Job Description

• Implement and translate designs into high-quality, responsive frontend code.
• Collaborate with designers to refine and improve proposed designs.
• Provide feedback and participate in ideation sessions to enhance user flows.
• Mentor and support teammates on frontend tasks.
• Contribute to the development and growth of engineers through feedback and mentoring.
• Work with peers to establish and maintain best practices and standards.
• Embrace agile and lean ways of working, fostering team efficiency.
• Explore and introduce new technologies to improve the development process.

Qualifications

• 5+ years of experience in frontend development, with proficiency in React, TypeScript, and other frontend technologies.
• Experience with state management tools such as Redux, React Context, and Apollo Client.
• Knowledge of RESTful APIs, GraphQL APIs, and event-driven architecture.
• Expertise in CSS, styled-components, and responsive design.
• Experience with cache management and invalidation strategies.
• Familiarity with object-oriented programming, design patterns, and distributed systems.
• Ability to write tests and a willingness to adopt Test-Driven Development (TDD).
• Experience in the travel industry and AWS services is highly desirable.

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Job Description

• As a Salesforce Administrator, you will be responsible for the design, development, testing, and deployment of configurable solutions and maintenance on our Sales and Service Cloud platform
• You will contribute to the Salesforce team, supporting Admins, Developers, a Business Analyst and internal stakeholders harnessing your admin and technical expertise, being open-minded to learn and develop new skills to help improve the system and the experience of our users
• You will take ownership and responsibility for assisting users on service desk tickets to resolve issues and requests, working on projects with the team to improve business processes
• You will maintain the integrity of the system and create quality documentation
• You will contribute actively to team discussions and be open to sharing your knowledge with the wider team
• You will be effective in communicating with Stakeholders and team members ensuring their day-to-day jobs can be done efficiently

The Team

We are a diverse tech squad from all walks of life consisting of a Salesforce Team Lead, Senior Salesforce Developer, Salesforce Developer and other Salesforce Admins overseen by our Product Owner/Head of Business Technology. Salesforce is top of the funnel of our business model and is the foundation for managing our partners/suppliers and member enquiries, we are responsible to ensure that our internal teams are able to do their job effectively as well as constantly innovating and finding ways to improve their experience and efficiency.
We enjoy the flexibility of working core hours either fully remote or in a hybrid home/office pattern, but we take opportunities to connect and collaborate to keep our energy levels high. We are open-minded, transparent and always curious to listen to new ideas, welcoming opportunities for you to share your ideas and past working experiences.

Qualifications

• Evidence that you have hands-on experience designing, developing, testing and deploying solutions using clicks in Sales Cloud
• Knowledgeable in Salesforce security features and best practices, including data security, user authentication and access control
• Have strong technical troubleshooting skills and demonstrate experience managing user access and permissions within Salesforce, including creating and managing profiles, roles, and permission sets
• Experience creating and managing custom objects, fields, flows, process builders, reports and dashboards including import/export data
• Experienced in requirements gathering to understand user and business needs
• Effectively communicate with colleagues/teams that have various levels of technical awareness and your team members
• Someone who understands the value of working collaboratively, making meaningful contributions and delivering as a team
• Open-minded, thoughtful, willing to listen, share ideas/knowledge and confident to place your opinions while respecting others
• Curious, analytical and enjoys solving problems

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Job Description

• As a Senior Salesforce Developer you’ll be responsible for the design, development, testing and deployment of technical solutions (configuration and custom) on the platform
• You will lead design conversations with the rest of the Salesforce team
• You will work alongside the Salesforce Developer, Admins and Salesforce Team
• Lead on critical projects to support the business, as well as troubleshoot and resolve production incidents
• You will document your technical approach, and share your knowledge with the broader team using techniques like pair programming
• You will take ownership and responsibility for your work and communicate effectively with your team and stakeholders
• Proactively contribute to improving the ways of working in the Salesforce team, suggesting how to make processes leaner and more effective
• You will contribute to the Salesforce team by supporting Admins and stakeholders leveraging your technical expertise and being open-minded to learn new skills to help us improve and optimize the system
• Connect with the wider Tech team and being a champion of the Salesforce domain

The Team

We are a diverse tech squad from all walks of life consisting of a Salesforce Team Lead, Senior Salesforce Developer, Salesforce Developer and other Salesforce Admins overseen by our Product Owner/Head of Business Technology. Salesforce is top of the funnel of our business model and is the foundation for managing our partners/suppliers and member enquiries, we are responsible for ensuring that our internal teams are able to do their job effectively as well as constantly innovating and finding ways to improve their experience and efficiency.
We enjoy the flexibility of working core hours either fully remote or in a hybrid home/office pattern, but we take opportunities to connect and collaborate to keep our energy levels high. We are open-minded, transparent and always curious to listen to new ideas, welcoming opportunities for you to share your ideas and past working experiences.

Qualifications

• 5+ years of a proven experience making decisions on Salesforce solutions for real-life business problems
• Following that decision into designing, developing (configuration and custom), testing and deploying Salesforce solutions on Sales and Service cloud
• Development experience working with Apex, Visualforce, Lightning Web Components, and other config tools such as flows, process builders, approval processes etc.
• Evidence of a comprehensive understanding of Salesforce data model, security model, and integration capabilities including AWS Events
• Effective and confident communication with stakeholders and team members
• You are humble and open-minded to learn new things
• You understand the value of working and delivering together as a team
• Confident to place your opinion when needed whilst respecting others
• Motivated by the idea of working in an in-house Salesforce team

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Job Description

Search Engine Optimization (SEO):

• Develop and execute successful SEO strategies to increase organic search rankings and drive traffic.
• Conduct keyword research, on-page and off-page optimization, and technical SEO audits.
• Monitor and analyze website performance using tools like Google Search Console, Google Analytics, SEMrush, and Moz, and make data-driven recommendations for improvement.

Google Ads and SEM:

• Plan, execute, and optimize paid search campaigns on Google Ads to achieve maximum ROI.
• Conduct keyword research, write compelling ad copy, and manage bid strategies.
• Track and report on campaign performance, analyzing metrics to identify trends and optimize campaigns.

Social Media Management:

• Develop and implement social media strategies to increase brand awareness and engagement.
• Create and curate engaging content for various social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
• Monitor social media channels for feedback, respond to comments, and foster community engagement.

Content Creation and Marketing:

• Create & Develop high-quality, SEO-friendly content for websites, blogs, email campaigns, and social media.
• Collaborate with the design team to create visually appealing graphics and videos.
• Optimize content based on SEO and social media best practices to drive traffic and engagement.

Media Buying and Paid Advertising:

• Plan and execute digital advertising campaigns across various platforms, including Google Ads, Facebook Ads, LinkedIn Ads, and more.
• Conduct audience research and segmentation to ensure ads reach the right target audience.
• Monitor and analyze campaign performance, adjusting strategies to maximize ROI.

Email Marketing:

• Plan and execute email marketing campaigns to nurture leads and drive conversions.
• Create & Develop email templates, write copy, and segment lists based on user behavior and demographics.
• Analyze email campaign performance and implement improvements to increase open rates, click-through rates, and conversions.

Analytics and Reporting:

• Track, analyze, and report on key performance metrics for all digital marketing campaigns.
• Use data to identify trends, measure success, and make informed decisions.
• Provide regular updates to management on campaign performance and recommendations for improvement.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 5+ years of proven experience in digital marketing, with a focus on SEO, Google Ads, and social media management.
• Strong understanding of current digital marketing trends, tools, and best practices.
• Proficiency in using digital marketing tools such as Google Search Console, Google Analytics, Google Ads, Facebook Ads Manager, SEMrush, Ahrefs, etc.
• Excellent analytical skills and experience with data-driven decision-making.
• Strong copywriting and content creation skills with an eye for detail.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to work effectively in a team.
• Google Ads Certification and/or other relevant digital marketing certifications.
• Experience with email marketing platforms like Mailchimp, HubSpot, or similar tools.
• Familiarity with CMS platforms such as WordPress.
• Experience with marketing automation tools.
• Knowledge of HTML, CSS, or basic web development principles.

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Job Description

• Making over the phone international sales calls to potential clients in target markets.
• Collecting market information to analyze trends and identify business opportunities in USA, Canada and European Union.
• Providing information by answering questions and requests.
• Generate and qualify leads as necessary to fill the sales pipeline.
• Utilize leads lists and initiate outbound communication with qualified leads.
• Research on client needs, business trends, competition, and market dynamics.
• Offer the company services in the most presentable manner and educate. prospective clients about the company services portfolio.
• Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.
• Create and improve proposals for our existing and new clients.
• Identify and research potential clients.
• Develop and maintain client relationships.

Qualifications

• Excellent business writing and fluent English language proficiency.
• BSc/BA in Business or relevant field.
• At least 3 years of experience in software services sales. 
• Excellent email etiquette skills.
• A bunch of experience in B2B firm (Product or service based) service is preferred.
• High level of self-confidence self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
• Excellent communication, negotiation and presentation skills.
• A natural forward planner who critically assesses own performance.
• Mature, credible, and comfortable in dealing with senior big company executives.
• Empathic communicator, able to see things from the other person's point of view.

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