How will this role have an impact?

The Client Operations Lead maintains and improves our clients’ satisfaction and member experience. The Client Operations Lead works closely with and has the potential to lead a team of analysts who directly support our clients. The Lead is responsible for oversight of a team handling day-to-day tasks, as well as direct client support. The Lead is one of the contact points for key stakeholders, including the Data, Production, Consumer Experience, Member Experience and Client Success teams.

We are seeking a leader with the potential to lead a team of Analysts and successfully coach, manage performance and develop the team. This would also entail:
- Design, lead and monitor training for new Analysts
- Oversight of team’s deliverables
- Complete Analyst tasks for assigned clients or for coverage of Analysts on their team

Logistics: This role is fully remote with occasional travel to client and team onsites.

What will you do:

• Operational program management for 6-7 client accounts
• Prepare agendas for weekly client meetings and lead operational discussions with professionalism and expertise
• In partnership with Client Success Executives and Regional Client Operations Leads, have critical conversations with clients about timing and expectations for problem resolution and what requests we are not able to meet.
• Partner with Senior Account Management Leaders and Regional Leadership to maintain client priorities.
• Break ties for prioritization when there are multiple demands for work to maintain client satisfaction.
• Prioritize client issues to maximize business success balanced with client and member satisfaction.
• Project management of invoicing and claims
• Client marketing materials, data, reporting and member issue resolution escalation
• Report out on Regional updates to Executive team members
• Lead new client and program implementations.
• Drive program and process improvement and ensure knowledge transfer to the team
• Build and maintain strong relationships with key stakeholders to ensure alignment of efforts and coordination to drive outcomes and effective client communication
• In this role you will lead a team that will have oversight for the following:

• • Complete client meeting documentation: data entry, meeting minutes, action items in support of Client Success Executives
  • Ad-hoc reporting
  • Quality assurance for reports and deliverables; report manipulation based on client requirements
  • Ticket submission and tracking for client requests directly related to the success of the program
  • Print and digital mail material management and prepping for distribution.

We are looking for someone with:

• Bachelor’s degree preferred but not required
• 3-5 years of successful client-facing experience in account management, working for or directly with health plans in the Medicare, Medicaid and Commercial space.
• Basic knowledge of health plan operations related to Medicare, Medicaid and Commercial membership
• Knowledge of government programs risk adjustment (knowledge of CMS Medicare Stars program a plus)
• Conflict management skills.
• Familiarity with invoicing and claims
• Astute in reviewing and organizing data in Excel
• Experience using Google Suite (Gmail, Sheets, Slides)
• Ability to clearly articulate via verbal and written communication
• Confidence in communicating with leadership at all organizational levels
• Meticulous self-starter with a proven track record of working independently in a remote, fast-paced environment
• Experience managing tight timelines, deliverable schedules and a diverse set of internal stakeholders to meet expectations even without explicit control of all inputs needed
• Confidence to seek clarification when encountering unfamiliar situations
• Background in leading and managing a team preferred but not required

The base salary hiring range for this position is $64,500 to $110,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Clinical Operations Manager will be responsible for the day to day oversight of the clinician team responsible for completing in-home and video (virtual) evaluations for Signify Health. This role will provide clinical and business oversight to a team of 150 clinicians that include Nurse Practitioners, Physician Assistants, and Physicians (MD or DO).

This role will report to our Senior Director, Clinical Operations.

Logistics:  Fully remote role with some required travel

What will you do?

• Manage the daily operational performance and metrics of a team of clinicians (ex: cancellation rates, Diagnostic & Preventive Services completion rates, In-Home Evaluation (IHE) completions, staffing levels, etc).
• Drive a sense of culture on their teams through 1:1 interactions, team building events, and other culture events.
• Partner with recruitment to manage staffing levels across their respective teams.
• Partner with capacity management team to troubleshoot capacity concerns with their team.
• Partner with clinical coaches to monitor and oversee the clinical performance of the clinicians.
• Lead the team’s performance to meet company goals. Coach and delivery disciplinary actions as needed. Other management responsibilities as required.
• Communicate operational updates and changes to the clinician team.
• Manage team reports, projects, and tasks as requested.
• Other duties as assigned.

We are looking for someone with:

• The ability to quickly make strategic decisions to address operational challenges.
• Lead and inspire a large team while fostering a culture of excellence.
• Understand operational metrics and strategies to improve them across large teams.
• National healthcare delivery model and clinician network management experience.
• Management experience leading large teams to success.
• Bachelor’s degree in Healthcare Administration, Business Administration or Nursing preferred
• Clinical background experience preferred
• Minimum of 5+ years of experience in healthcare operations or management, with at least 2+ years in a supervisory role required.

The base salary hiring range for this position is $64,500 to $110,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

• Bilingual (English/Spanish)
• Starting hourly rate $15.00, with unlimited monthly commission potential.
• 2 weeks of required paid training (Monday-Friday, 8AM-4:30PM CST)
• Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire.
• Competitive benefits, PTO, tuition reimbursement, and more! 

How will this role have an impact?

At Signify Health, we value and seek exceptional thinkers with the heart and humility to match. Join us on a mission to improve lives and make a lasting difference.

As part of the Signify Health’s Member Engagement team, you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. You will work diligently to meet department productivity, quality, and customer service goals.

This role will report to a Member Engagement Manager.

What will you do?

• Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 
• Follow 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy.

• Present a positive, professional, and high energy approach to clients, health plan members, and team members.
• Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
• Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested.
• Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems.
• Report member complaints and escalations immediately to Member Engagement Managers.
• Participate in peer side-by-side coaching as needed.
• Follow HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities.

We are looking for someone with:

• A High School Diploma or equivalent is preferred.
• 1+ year call center experience OR 2+ years general work experience required.
• Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred.
• A desire to work in an efficient, results-oriented outbound call center environment.
• Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy.
• Good communication skills, friendly and conversational.
• Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times.
• Strong computer skills and the ability to use multiple systems at the same time, while making calls.
• Proficiency in the English language

Benefits:

• Medical, Dental and Vision plans, Insurance starts the 1st of each month after the start date
• Bi-weekly pay with monthly commission bonus potential
• 401K, employee stock purchase program and tuition reimbursement
• Employee discount programs

Work From Home Requirements:

To qualify, you must have verified and reliable internet service with 10MB upload/download ability available in your home.

The company will provide equipment (keyboard, monitor, computer, headset, etc.). All applicants must provide their own workspace furniture and ensure a quiet workspace.

Conditions of Employment:

• Successful completion of background check is required for this position.

About Us: 

As Signifiers, we are the heart of our culture. We define and build it -- from how we treat each other, to responding to our members’ needs and serving our communities. Living our Heart At Work Behaviors™ in every interaction every day helps us to put our purpose into action for our customers and members and create a workplace where we can all thrive. Every Signifier plays an important role in creating the culture we need, want, and deserve. We do this by putting people first, joining forces, creating simplicity, championing safety and quality, rising to the challenge, and inspiring trust. Join our team and bring your heart to work as we innovate and deliver solutions to make health care more personal, convenient and affordable.

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. 

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs. 

To learn more about how we’re driving outcomes and making healthcare work better, please visit us atwww.signifyhealth.com/our-story.

How will this role have an impact?

Under the guidance and direction of the Manager, Corporate Events, the Sr Coord, Corporate Events provides organizational and operational support for hybrid and virtual meetings and events. This role is primarily focused on implementing approved event project plans and coordinating virtual event logistics that support the event’s goals and objectives. Additionally, the Sr Coord, Corporate Events completes necessary administrative tasks related to the events and contributes to the ongoing operations of the Educational Events department.

Duties and Responsibilities:

• Assists the Manager, Corporate Events with event project plan implementation
• Update and maintain accurate and up to date records and files associated with assigned event
• Collaborate with vendors and event stakeholders to configure event platforms that support the goals and objectives of the event
• Provide backend and event logistics support for in-person, hybrid, and virtual events including basic audio/visual setup
• Manage audience engagement tools including polls and Q&A during virtual events
• Collaborate with Manager, Corporate Events and event stakeholders to create and implement a data collection and post-event survey analysis plan including generating reports
• Suggest and implement process improvements and alternative solutions
• Support Analyst, Corporate Events as needed
• Provide administrative and operational support including answering emails and phone calls, tracking invoices and expenses, etc.

Education/Experience: Bachelor's degree from four-year college or university; or one to two years of in-person events equivalent combination of education and experience.

• Demonstrated experience supporting managers of a fast-paced company
• Ability to accurately evaluate your own project completion time
• Experience managing relationships, scheduling and material creation for various types of meetings
• Ability to prioritize tasks effectively and at times juggle with multiple projects
• Willingness to go above and beyond to meet and exceed expectations
• Healthcare Industry experience a plus
• Well-presented & articulate
• Proactive approach and “can-do” attitude
• Highly Proficient in Microsoft Office (Outlook, Excel, PowerPoint, etc.) and managing data within corporate technical tools such as calendars and internal databases
• Exceptional phone, writing skills for correspondence, memos and emails
• Willingness to learn and adapt to new responsibilities

The base salary hiring range for this position is $20.19 to $28.37. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

We are seeking a skilled and analytical Senior Product Analyst to lead the development and execution of a data-driven product roadmap. The ideal candidate will have a deep understanding of product analytics, strong problem-solving skills, and experience working with cross-functional teams to support strategic initiatives. As a Senior Product Analytics Associate, This role will work closely with cross-functional teams including engineering, quality assurance, and customer success.

Logistics:  This role is remote with occasional travel required

What will you do?

• Develop an expert level understanding of Signify’s core product offerings and analytics technology
• Define, track, report out, and explain product metrics including performance and profitability
• Build and maintain Power BI dashboards and reports to track product health, highlight insights, and monitor the success of product initiatives
• Become a key partner with Product, Engineering, Operations and Analytics teams to drive key Signify objectives
• Be a champion of A/B testing and help stakeholders throughout the company design, analyze, and interpret A/B tests correctly. Able to use alternative causal inferences techniques when A/B testing is not feasible
• Develop ROI projections for analytics projects to prioritize analytics deliverables by impact to the business
• Communicate progress, barriers, priority and budget regularly with leadership
• Tell compelling stories through data, articulating technical information to a non technical audience

We are looking for someone with:

• Bachelor’s degree in Statistics, Data Science, Business Analytics, Economics, Computer Science, Engineering, or a related technical field
• 5+ of experience in a technical product analytics or data science role, with a proven track record of influencing product decisions through technical insights
• Build, develop and maintain dashboards and performance metrics that support key business decisions
• Experience with A/B testing, funnel analysis, and other statistical analysis methods, including regression, clustering, classification, and predictive modeling
• Advanced proficiency in SQL, and experience with Python or R for data analysis and modeling
• Power BI experience is strongly preferred
• Familiarity with causal inference techniques (e.g., propensity score matching, instrumental variables, difference-in-differences) is a plus
• Experience working with data engineering teams to develop data pipelines and ensure data integrity across multiple systems
• Proven ability to translate complex analyses into technical and actionable insights for various stakeholders
• Excellent oral and written communication skills; ability to present complex information in an understandable and compelling manner

The base salary hiring range for this position is $64,500 to $110,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

As a Client Operations Analyst, you will support the relationships with our health plan partners by providing prompt and accurate follow-up based on client requests, responding to ad-hoc reporting and deliverables from internal and external stakeholders, and pulling data to conduct thorough analysis. The Client Operations Analyst is responsible for maintaining client marketing materials, as well as recurring metrics and other support information necessary for effective client calls and capturing accurate notes for current and future follow-up items.  You will ensure that deliverables are posted on time based on requirements outlined by our clients.

This role reports to the Lead, Client Operations Analyst.

Logistics:  This role is fully remote with possibility of occasional travel to Dallas.

Responsibilities:

• Provide support for 5-6 client accounts
• Partner with internal teams in support of client program objectives
• Regular meetings with internal stakeholders to ensure alignment on client requirements & deadlines
• Organize and present KPIs to internal stakeholders
• Execute on client SLAs relative to reports, deliverables, and member feedback
• Assist with reconciliation efforts to ensure all client deliverables meet or exceed SOW requirements
• Client meeting documentation: data entry, meeting minutes, action items
• Oversight of client marketing materials and direct mail campaigns
• Monitor success and serve our clients through the completion of ad-hoc reporting projects
• Quality assurance for reports and deliverables; report manipulation based on client requirements
• Communicate updates and escalations with internal stakeholders in support of client programs
• Ticket submission and tracking for client requests directly related to the success of the program
• Internal tracking, documentation, and client response formulation for member grievance
• Account coverage in the absence of the Client Success Executive or Manager

We are looking for someone with:

• Bachelor’s degree preferred but not required
• 2+ years of relevant work experience
• Client-facing experience preferred but not required
• Astute in reviewing and organizing data in Excel
• Experience using Google Suite (Gmail, Sheets, Slides)
• Ability to clearly articulate via verbal and written communication
• Meticulous self-starter with a proven track record of working independently in a remote, fast-paced environment
• Experience balancing multiple work commitments and prioritizing tasks appropriately
• Confidence to seek clarification when encountering unfamiliar situations
• Effectively collaborates with cross-functional teams

The base salary hiring range for this position is $46,400 to $79,300. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Clinical Operations Manager will be responsible for the day to day oversight of the clinician team responsible for completing in-home and video (virtual) evaluations for Signify Health. This role will provide clinical and business oversight to a team of 150 clinicians that include Nurse Practitioners, Physician Assistants, and Physicians (MD or DO).

This role will report to our Senior Director, Clinical Operations.

Logistics:  Fully remote role with some required travel

What will you do?

• Manage the daily operational performance and metrics of a team of clinicians (ex: cancellation rates, Diagnostic & Preventive Services completion rates, In-Home Evaluation (IHE) completions, staffing levels, etc).
• Drive a sense of culture on their teams through 1:1 interactions, team building events, and other culture events.
• Partner with recruitment to manage staffing levels across their respective teams.
• Partner with capacity management team to troubleshoot capacity concerns with their team.
• Partner with clinical coaches to monitor and oversee the clinical performance of the clinicians.
• Lead the team’s performance to meet company goals. Coach and delivery disciplinary actions as needed. Other management responsibilities as required.
• Communicate operational updates and changes to the clinician team.
• Manage team reports, projects, and tasks as requested.
• Other duties as assigned.

We are looking for someone with:

• The ability to quickly make strategic decisions to address operational challenges.
• Lead and inspire a large team while fostering a culture of excellence.
• Understand operational metrics and strategies to improve them across large teams.
• National healthcare delivery model and clinician network management experience.
• Management experience leading large teams to success.
• Bachelor’s degree in Healthcare Administration, Business Administration or Nursing preferred
• Clinical background experience preferred
• Minimum of 5+ years of experience in healthcare operations or management, with at least 2+ years in a supervisory role required.

The base salary hiring range for this position is $64,500 to $110,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Production Analyst supports the Production team in meeting our regional or client goals. They are primarily responsible for the ongoing analysis, tracking of KPIs, and interpretation of data that is crucial to maintaining and exceeding our production goals, quality, and ensuring all KPIs are on track for achieving objectives through the most efficient use of resources. This individual will work closely with all Production team members across clients and regions. The Production Analyst will work in a dynamic environment and must effectively use data to determine strengths and opportunities for improvement in operations.  The Production Analyst must be able to develop and effectively communicate suggestions at client and regional levels so that Production Managers and Directors in Production can make informed decisions.

The Production Analyst role reports to the Director, Production

What will you do?

• Research, track, and monitor client or regional commitments, goals, and expectations
• Collect data from numerous sources, clean data, and analyze data to identify trends
• Use data and analysis to predict issues before they arise
• Provide team with actionable insights and analysis reports based on data to support decision-making efforts
• Monitor performance KPIs
• Respond promptly to inquiries from Network, Member Engagement, and team members
• Assist in creating client-facing deliverables based on data analysis and findings

We are looking for someone with:

• 5-8 years of analyst experience, particularly in resource or capacity management
• Ability to recognize, evaluate and solve complex problems
• Adept with technology and advanced skills in tools for analysis, particularly PowerBI and MS Excel MS
• Proven ability to evaluate and provide recommendations for solving complex problems, especially using data visualization
• Proven ability to execute against cross functional and operational initiatives or multiple projects simultaneously
• Experience in a large, complex and healthcare / healthcare technology organization
• Proven project management expertise
• Excellent verbal and written communication skills
• Fluently speak, read, and write English
• Understanding of key metrics and best practices for reporting / metric development
• Proven ability to prioritize with a team and advocate for priorities with other teams
• Reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests
• Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence
• Ability to express and implement concepts and ideas, both orally and in writing
• Demonstrates competency in technology applications related to business and clinical functions and in process improvement methodologies.
• Proven experience in building client facing deliverables

Education/Licensing Requirements:

• Bachelor’s degree in Business, Health Management, Analytics or related field

The base salary hiring range for this position is $46,400 to $79,300. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

Signify Health is growing and we are looking for a talented Senior Recruiting Manager to help us lead and develop a regional team.  This is a critical position that will be responsible for recruiter onboarding, training, coaching, and executing strategies/plans for clinician recruitment across assigned regions.  The role will partner with Senior Directors to drive goal alignment, impact volumes/revenue targets, and provide measures, metrics, and reporting.

The Senior Manager, Recruiting will lead the recruitment efforts supporting clinician hiring at Signify Health. This role will focus on scaling recruitment strategies to meet the demands of clinician recruiting (Nurse Practitioners, Physician Assistants, and Physicians) of the business in an assigned region of 10+ states.

This role will report to Sr Director, Regional Leader - Network Management

Logistics:  This is a remote position with some travel requirements

What will you do?

• Lead a team of 8+ regional recruiters, providing coaching, guidance, and support. Foster a collaborative and high-performance culture at Signify Health.
• Collaborate with Senior Directors on development/training of recruiters, strategic recruitment plans, and management of goals and KPIs
• Develop and implement scalable recruitment strategies to support the company’s growth objectives as we grow across the nation.
• Utilize data analytics to assess the effectiveness of recruiting strategies. Analyze workforce needs and market trends to proactively address hiring demands.
• Help support and lead Talent Scouts, who are tasked with identifying clinicians in high-need and/or difficult recruitment markets
• Interview, onboard, and train new recruiters as necessary
• Identify trends (internal and external) that the regional team can action on to hit goals
• Partner with hiring managers and operational leaders to understand current and future hiring needs.
• Help with building reports/readouts for leadership and business-specific projects
• Participate and assist in regional breakdowns and team meetings to drive efficiencies
• Work cross-functionally with execution teams
• Serve as the intermediary between recruiters/clinicians and regional teams for optimal placement strategies
• Other duties as assigned.

We are looking for someone with:

• Bachelor’s degree or equivalent experience preferred
• 5+ years experience in a recruiting leadership position being directly responsible for team performance preferred
• 7+ years of experience in a clinical recruiting setting with comprehensive knowledge of medical specialties required
• Experience with creating sourcing strategies, candidate pipeline development and growth
• Strong project management and organizational skills
• Proven ability to execute against recruiting and operational tasks
• Provider recruitment training and development experience
• Strong analytical skills with the ability to report out on data/projects
• Ability to travel as needed
• Excellent written and verbal communication skills
• Experience with change management and the ability to be agile in a fast-paced environment

The base salary hiring range for this position is $88,200 to $140,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Clinician Acquisition and Recruiting Leader drives the overall recruiting strategy and execution for the national clinician workforce, while ensuring a high-quality candidate experience through the recruitment process. This role partners with the Capacity Management Leader and GeoMode operating model to ensure a pipeline of quality candidates is maintained in areas of business need.

This role oversees the activities of the Regional Recruiting Managers to execute on a clinical recruiting strategy that is aligned with organizational goals. Responsibilities include assessing external labor market conditions, as well as the establishing and promoting a clinical employer brand to attract quality talent. Builds and maintains strategic relationships with internal and external stakeholders. Serves as advisor to senior leadership on talent acquisition and recruiting activities.

This role will report to our SVP, Clinician Experience Operations.

What will you do?

• Recruitment Strategy and Management 
• Leads and develops a best-in-class clinical recruiting team and model, supporting the hiring of physicians, nurse practitioners, physician assistants, and other clinical roles.
• Manages the strategy, tools, and people of the recruiting team; manage and develop resources and processes to meet recruiting goals 
• Executes on recruitment strategies in partnership with the Capacity Management Leader. Enhances/develops strategy to ensure regional capacity goals are met.
• Conducts ongoing market analysis to identify trends, opportunities, and challenges in the overall clinician recruitment and retention 
• Sets and monitors key recruiting success metrics and ensures all recruiting teams understand and meet them 
• Manages budgets and relationships with external recruitment agencies, job boards, and other vendors to optimize recruitment efforts 
• Analyzes market trends, regulatory changes, and competitive landscape to identify opportunities and risks
• Establishes performance metrics and targets to monitor and evaluate operational performance
• Overall leadership responsibility for the team and leads hiring initiatives
• Process Improvement and Compliance 
• Leads continuous improvement efforts in the recruiting process 
• Leverages and implements new technology to create efficiencies in the recruitment processes and improve candidate engagement 
• Ensures all recruitment practices comply with relevant regulations and industry standards 
• Shapes recruiter training, scripting, and messaging to ensure compliance with hiring best practices and regulations
• Collaboration and Candidate Experience 
• Shapes the overall clinician experience in partnership with the Lead Generation Role 
• Partners with the Onboarding Leader to ensure seamless handoff of confirmed new hires 
• Promotes diversity and inclusion in the recruitment process to ensure a diverse clinician workforce 
• Collaborate with executive leadership to align operational strategies with overall business objectives
• Other duties as assigned.

We are looking for someone with:

Ability to: 

• Lead and inspire a recruiting team while fostering a culture of excellence 
• Make data-driven decisions to enhance recruiting metrics and overall efficiency 
• Communicate effectively with clinicians, operational leadership, and other executive leadership 

Understanding of: 

• • Business and recruitment strategy at an enterprise level 

Experience with: 

• • Recruitment and talent acquisition in a healthcare setting 
  • HR and recruiting technology and tools 

• Required: Bachelor’s Degree in Industrial & Labor Relations, Human Resources, or a related field 
• Preferred: 10+ years of clinician acquisition and recruiting experience 
• Preferred: 15+ years of talent experience, with at least 7 years leading Talent Acquisition or Human Resource teams 

The base salary hiring range for this position is $100,000 to $300,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Regional Strategy Senior Associate supports the regional leadership (GeoMode) core team with information gathering, analysis and communication to drive results. The associate will leverage the information to generate insights and interventions alongside the regional teams for two assigned regions. They will be a core part of the regional team and will work cross-functionally with our operational counterparts to drive regional strategies to optimize our operational workflows, execution and achieve our regional and client goals.

Reports to:the Regional Vice President

Logistics:  This position can be hybrid in Dallas or fully remote

What will you do?

• Perform analysis and provide the team with actionable insights to support decision-making efforts. Examples of projects include analysis on:
  • Provider market cancellations ○ Rural membership population thresholds for virtual vs. travel strategies
  • DPS (diagnostic and preventative services) completion rates and outliers based on pre-selected membership populations
  • Travel optimization - e.g. where traveling providers are going, how to source local talent into those areas, how to keep travelers from going to high capacity areas etc.
• Project manage Integrated Business Planning (IBP) meetings and content preparation, triage intake of regional and client requests, manage follow-up for initiatives (i.e. Medicaid licensure progress, survey follow-ups, market reviews)
• Assist and participate in regional breakdown (execution plan) and team meetings to drive regional efficiencies and work cross-functionally with execution teams
• Support forecasting process from a member (demand) and capacity (supply) perspective alongside regional teams
• Analyze regional processes and identify issues and bottlenecks to make improvements

We are looking for someone with: 

• Bachelor’s degree or higher business administration, or related business analysis field
• 3+ years of experience in banking, consulting, or business strategy or similar experience required
• Adaptable, collaborative, and capable of working in fast-paced environments; a sense of urgency when appropriate
• Analytical, critical thinking and problem-solving abilities 
• Superior presentation and negotiation skills
• Strong project management and organizational skills.
• Proven ability to execute against cross functional / operational initiatives or multiple projects simultaneously
• Excellent written and verbal communication skills
• Proven ability to prioritize with a team and advocate for priorities with other teams
• Team player and capable of effectively working with colleagues and leadership in other locations / virtually and with people with varying skill sets and personalities

The base salary hiring range for this position is $74,700 to $130,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

A Sr. Client Operations Analyst supports the relationships with our health plan partners by providing prompt and accurate follow-up based on client requests, responding to ad-hoc reporting and deliverables from internal and external stakeholders, and pulling data to conduct thorough analysis. The Client Operations Analyst is responsible for maintaining client marketing materials, as well as recurring metrics and other support information necessary for effective client calls and capturing accurate notes for current and future follow-up items. They ensure that deliverables are posted on time based on requirements outlined by our clients.

Reports to: Sr. Manager, Client Operations.
Logistics: Can be hybrid in Dallas or remote with some travel required

What will you do:

• Provide support for one or more complex, high-volume, national clients.
• Develop and implement strategic programs and projects that align with the company's healthcare business objectives
• Collaborate with leadership to define program goals, scope, and success metrics
• Lead cross-functional project teams and provide direction and support throughout the project lifecycle
• Partner with internal teams in support of client program objectives 
• Regular meetings with internal stakeholders to ensure alignment on client requirements & deadlines
• Organize and present KPIs to internal stakeholders
• Execute on client SLAs relative to reports, deliverables, and member feedback 
• Assist with reconciliation efforts to ensure all client deliverables meet or exceed SOW requirements
• Client meeting documentation: data entry, meeting minutes, action items
• Oversight of client marketing materials and direct mail campaigns
• Monitor success and serve our clients through the completion of ad-hoc reporting projects
• Quality assurance for reports and deliverables; report manipulation based on client requirements
• Communicate updates and escalations with internal stakeholders in support of client programs
• Ticket submission and tracking for client requests directly related to the success of the program
• Internal tracking, documentation, and client response formulation for member grievance
• Account coverage in the absence of the Client Success Executive or Manager

We are looking for someone with:

• Bachelor’s degree preferred but not required
• 2+ years of relevant work experience
• Client-facing experience preferred but not required
• Astute in reviewing and organizing data in Excel
• Experience using Google Suite (Gmail, Sheets, Slides)
• Ability to clearly articulate via verbal and written communication
• Meticulous self-starter with a proven track record of working independently in a remote, fast-paced environment
• Experience balancing multiple work commitments and prioritizing tasks appropriately
• Confidence to seek clarification when encountering unfamiliar situations
• Effectively collaborates with cross-functional teams

The base salary hiring range for this position is $54,700 to $93,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

Signify Health is looking for a detail oriented and driven Operations Analyst. This role will be responsible for coordinating the development of operations dashboards and reporting, creating guides and job aides on how to use key tools, and acts as a Subject Matter Expert on data and reporting and behalf of multiple functions of Signify Health. This position requires outstanding communication skills, both written and verbal, as well as the tenacity to execute against competing deliverables in a timely, high-quality fashion. This is a high visibility role that will be working with both production and technical teams including data, reporting and product and engineering. This role reports directly to the Sr. Director of Client Analytics.

What Your Responsibilities Will Include:

• Proactively monitors, prioritizes, and manages the development of dashboards and reporting which supports multiple departments and functions within Signify Health
• In conjunction with enablement teams and stakeholders, communicates backlogs for reporting/dashboard development and ensures prioritizations are well understood and agreed upon
• Authors, reviews, edits and updates essential documents related to data, reporting and analytics (policies, SOPs, work instructions, job aids, instruction manuals, Product Guides, forms, etc.) for the Production Operations organization.
• Provides direct training and education to ensure the adoption of available tools as they are deployed and as refreshers of existing tools
• Manages and builds positive working relationships with cross-functional teams to create and implement formalized processes and create all necessary documentation, templates, etc. to execute the process.
• Maintains close alignment and engagement with each data, reporting and analytics related initiative owned by operations and creates departmental education on resources for a variety of stakeholders to communicate on said initiatives.
• Proactively identifies operational inefficiencies and suggests enhancements to improve existing prioritization, business case, and reporting processes
• Employs active listening skills and cultivates cross-functional collaboration during strategic business review processes and weekly/monthly prioritization cadence
• Adaptable to the changes in the healthcare industry and shifting company priorities
• Implements and maintains program management systems, tracking progress against plans, developing and publishing metrics and dashboards
• Ability to communicate across all levels of leadership
• Demonstrated problem solving skills

What Experience You Have:

• Bachelor’s degree in business, data analytics and/or related field.
• 2-4 years of experience in a Program Management Analyst, Project Management, Consulting or other related role
• 1+ years of experience with SQL

What You Bring:

• Demonstrated ability to effectively work with cross-functional teams
• Outstanding analytical and problem-solving aptitude
• Excellent attention to detail, interpersonal and project management skills
• Ability to quickly learn and synthesize new information, transforming even the most complex topics into simple and easy to understand documents
• Effective communication, presentation and conflict management skills
• Ability to prioritize workload and manage time effectively across multiple projects
• Consistently track and report on progress

Preferred Knowledge/Experience:

• Experience working in a Healthcare Operations, Product Management, or Consulting organization
• Demonstrated experience working with technical and non-technical team members
• Highly proficient in Google Workspace, Microsoft Office Suite software applications, Atlassian applications including Jira and Confluence; proficient with document management software, such as AODocs

The base salary hiring range for this position is $54,700 to $93,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Regional Capacity Lead role is part of the regional leadership (GeoMode) core team to lead clinician network capacity distribution management and strategy for a region of ~10-15 states, and $200M+ revenue related to the Home & Community Services (HCS) business line.  In this role you will be expected to lead overall capacity strategy for their assigned region focused on planning, forecasting, stakeholder alignment, goal alignment, and working with the Clinical Experience Operations team to establish a library of robust and confident clinician rosters.

The Regional Capacity Lead role is ideal for someone looking to have significant accountability and ownership for outcomes with a background in operations, supply chain / asset management and client / stakeholder management.

This role will report to the Regional Vice President.

Logistics:  This is primarily a remote position with x % of travel expected

What will you do:

• Generate the capacity forecast plan for the region, leveraging details from the regional production and network leadership team
• Directing the focus of clinician roster, assignments or utilization, based on supply and demand drivers, promoting collaboration and communication between production and network teams
• Establishing capacity strategies, levers and proposals based on membership and network forecasts as part of integrated business planning and leading monthly review meetings for their region
• Preparation of supply and demand balancing scenarios, analyzing optionality & choices around demand, as well as supply trade-offs
• Monitoring and deep understanding of all metrics associated with capacity
• Lead regional delivery of capacity performance targets, optimize clinician roster strategies and utilization, based on supply and demand drivers, and strengthen accountability for operational results across the regional teams
• Optimize performance and outcomes based on identified supply constraints through daily monitoring of trends and metrics and management of risks
• Partner with the regional leadership team in integrated business planning to align demand and supply expectations and define an approach for capacity
• Prepare and summarize financial appraisals, gaps vs target (volume + value) and propose plans to close/bridge the gaps (value), and represent at regional meetings
• Relationship management with a wide range of stakeholders who own inputs and/or outputs necessary to achieve results (client, data, other operational teams)
• Foster a collaborative atmosphere celebrating shared successes and achievement of goals within the regional team and downstream stakeholders
• Actively demonstrate teamwork at all times by sharing ideas and best practices with regional counterparts to improve overall performance for the business

 
We are looking for someone with:

• Bachelor’s degree in Business, Economics, Operations Management or related field
• 5-8+ years of experience in operations, supply chain / asset management, client management, data analysis / forecasting type roles, ideally within the healthcare industry
• Experience managing cross-functional stakeholders and maintaining excellent relations with customers, operations and product teams at all levels
• Excellent verbal and written communication skills
• Ability to recognize, evaluate and solve complex problems
• Understanding of key metrics and best practices for reporting / metric development
• Experience working with Finance on budgeting / forecasting and developing long-term plans
• Proven ability to prioritize with a team and advocate for priorities with other teams
• Adept with technology - Advanced skills in MS Office; specifically, MS Excel and MS Word
• Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence
• Ability to translate strategic plans into actionable components and execute those flawlessly
• Ability to set and maintain high standards of performance, holding people accountable for achieving deliverables
• Ability to travel

Some attributes we look for:

• Data driven leader looking to operate autonomously and willing to make decisions quickly with accountability for results
• Results oriented individual with a reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests
• Respond well to coaching and supervision

The base salary hiring range for this position is $74,700 to $130,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Director, Product Management, Member & Clinician Experience will be responsible for taking our member and clinician insights and experiences to the next level. This person will provide reliable data sources and methodologies to understand the needs and preferences of members and clinicians, forming the basis for targeted improvements. Collaboration with product managers and designers will ensure the development of products and services that better meet the needs of users, increasing satisfaction and improving quality of experience. This role will elevate the overall analytic capabilities of the company, enabling more precise and effective strategies, strengthening client and clinician relationships. This role will assist leadership in making informed decisions that align with user needs and market opportunities, improving business performance. 

This position reports directly to the Sr. Director of Product Management for Member Experience.

Work Location:  This is a remote position with some travel required

Leadership:  This is initially an Individual Contributor / Principal role that could grow into a people leader role in future

What will you do: 

• Developing and operationalizing a strategic research program
  • Creating a comprehensive research framework to improve how we think about, model and measure the member and clinician experiences
  • Designing, validating, and implementing survey tools that capture key metrics on engagement, satisfaction, motivation, and behavioral drivers for cancellation.
  • Creating actionable insights for design and product managers, especially related to member and clinician pain points
  • Identifying and tracking trends in member and clinician survey responses
• Introducing advanced statistical techniques
  • Identifying and understanding the key factors that influence satisfaction and motivation
  • Developing models that predict behaviors and outcomes, aiding product prioritization
• Fostering collaboration and supporting strategic decision making
  • Developing thought leadership and sharing knowledge across departments about user experiences and data interpretation
  • Liaising with CVS CX to harmonize measurement standards and reporting
• Enabling new capabilities
  • Overseeing transition from Qualtrics to Medallia survey platform

In this role you will be responsible for putting in place the processes, tools, and operating mechanisms required of a strong customer and market data backed product management organization with clear business objectives and rationales as well as a strong product management and execution discipline. This position builds relationships with and influences varying levels of internal and external stakeholders and requires a strong team-focused approach with direct interactions with senior executives, customers, and often requires internal and external presentations.

We are looking for someone with:

• An advanced degree (Master’s or Ph.D.) in a relevant field such as Social Science, Behavioral Economics, Statistics, or a related discipline
• A minimum of 8 years of industry experience using quantitative research in the context of customer experience management with at least 3 years supporting product development
• Prior experience in healthcare, insurance, or related industries
• A proven record of driving product success through data-driven decision-making
• Strong expertise in advanced statistical analysis such as Multivariate methods (e.g., Factor Analysis, Principal Component Analysis), Clustering methods (e.g., K-means, Latent Class Analysis, Hierarchical Bayesian Clustering), and Predictive Modeling (e.g., Regression)
• Strong expertise in survey design and social science research methodologies
• An understanding of B2B2C dynamics and the unique challenges of researching both member and clinician experiences in this context
• Proficient with statistical software and tools (e.g., R, Python)
• Proficiency with customer experience survey tools (e.g., Medallia) and text analytics
• Familiarity with data visualization tools (e.g., Tableau, Power BI)
• Excellent communication skills with the ability to convey complex data and insights clearly and concisely

Other attributes we look for:

• Demonstrated business acumen
• User focus
• Strong track record of driving tangible improvements in satisfaction, engagement, and business performance using actionable research

The base salary hiring range for this position is $102,000 to $185,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners. 

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

We are seeking an experienced Senior Technical Product Manager to lead the development and management of data-driven products within the healthcare domain. The ideal candidate will have a strong background in healthcare data, analytics, and product management. This role requires a strategic thinker with a deep understanding of healthcare data, data privacy regulations, and a proven track record of successfully delivering data products that drive meaningful impact.

Responsibilities:
Product Strategy:

• Develop and articulate a comprehensive data product strategy aligned with organizational goals and healthcare industry trends.

• Identify opportunities for leveraging data to enhance healthcare services, improve patient outcomes, and drive operational efficiencies.

Data Product Development:

• Lead end-to-end product development, from ideation to launch, ensuring that data products meet the highest standards of quality, accuracy, and compliance.

• Collaborate with cross-functional teams, including data engineering, data science, software engineering, product, and operations to deliver high value data products.

Stakeholder Engagement:

• Collaborate with business stakeholders, clinicians, and internal stakeholders to understand their needs and translate requirements into data product features.

• Foster strong relationships with key stakeholders to ensure alignment and support for product initiatives.

Regulatory Compliance:

• Stay current on healthcare data privacy regulations, including HIPAA, and ensure that all data products adhere to regulatory requirements.

• Collaborate with the data governance team to safeguard patient information.

Data Analytics and Insights:

• Collaborate with data scientists to develop advanced analytics and insights that contribute to clinical decision-making and healthcare outcomes.

• Leverage data to identify trends, patterns, and opportunities for improvement in healthcare delivery.

Product Roadmap Management:

• Develop and manage the product roadmap, prioritizing features and enhancements based on business value and user impact.

• Communicate the product vision and roadmap to internal teams and external stakeholders.

Qualifications:

• 7+ years of total work experience demonstrating increasing complexity and scope in roles and responsibilities

• 5+ years of experience in product management and/or business leadership experience with a focus on healthcare data

• In-depth understanding of healthcare data, electronic health records (EHR), claims data, and healthcare analytics.

• Experience overseeing complex data integrations both internally and externally.

As Signifiers, we are the heart of our culture. We define and build it -- from how we treat each other, to responding to our members’ needs and serving our communities. Living our Heart At Work Behaviors™ in every interaction every day helps us to put our purpose into action for our customers and members and create a workplace where we can all thrive. Every Signifier plays an important role in creating the culture we need, want, and deserve. We do this by putting people first, joining forces, creating simplicity, championing safety and quality, rising to the challenge, and inspiring trust. Join our team and bring your heart to work as we innovate and deliver solutions to make health care more personal, convenient and affordable.

The base salary hiring range for this position is $88,200 to $153,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

Under the supervision of the Sr. Director of Analytics, the Business Intelligence Developer III will focus on designing, developing, and maintaining dynamic and visually compelling Power BI dashboards that transform data into meaningful insights for strategic and operational decision-making. This role will emphasize expertise in data visualization, dashboard development, and optimizing user experience for non-technical stakeholders. The ideal candidate will have a deep understanding of data modeling, report creation, and delivering solutions that drive data-driven strategies.

Key Responsibilities:

• Lead the development and maintenance of Power BI dashboards for the Clinical Analytics team.
• Create and optimize data models in Power BI for efficient and robust reporting performance.
• Design and implement intuitive visualizations that make complex data easy to understand and actionable for business users.
• Write and manage DAX expressions and Power Query transformations to handle complex calculations and data transformations.
• Collaborate with cross-functional teams, including Technology, Product, and Operations, to gather and clarify reporting requirements.
• Ensure data integrity and reliability by conducting thorough quality checks and validation processes.
• Stay up-to-date with Power BI features and best practices to continuously improve dashboard performance and user experience.
• Present dashboard insights and data-driven recommendations to stakeholders, including senior leadership.
• Support ad hoc reporting needs and troubleshoot issues related to data visualization and report delivery.

Qualifications:

• Bachelor's Degree in Computer Science, Data Science, Information Systems, or a related field a plus.
• 5+ years of experience in developing and managing Power BI dashboards in a professional environment.
• Expertise in Power BI, including data modeling, DAX calculations, Power Query, and performance optimization.
• Strong skills in SQL for data extraction, transformation, and integration with Power BI.
• Familiarity with data storytelling and the ability to present insights effectively to non-technical audiences.
• Experience in troubleshooting and optimizing data load and visualization performance within Power BI.
• Previous experience in the healthcare industry is a plus, especially with knowledge of risk adjustment, Medicare, Medicaid, and commercial products.
• Excellent communication and collaboration skills, with the ability to engage with various teams to drive projects forward.

Preferred Skills:

• Experience with data visualization tools (such as Tableau or QlikView but Power BI Preferred).
• Familiarity with cloud data platforms (e.g., Azure, AWS) and their integration with Power BI.
• Knowledge of data warehousing concepts and ETL processes.
• Understanding of advanced analytics techniques, including forecasting and predictive modeling.

Why Join Us?

We are a dynamic team that drives impactful solutions across the organization. In this role, you will have the opportunity to work on high-visibility projects, influence decision-making, and help shape the future of healthcare analytics. Join us in using data to make a difference!

The base salary hiring range for this position is $92,300 to $160,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

The Business Analyst works with clients and the client success team to ensure we are satisfying client business needs and requests. Through deep knowledge of our clients’ goals, target performance, and obligations this role connects our clients’ needs with our product and processes. This role supports the client through the entire life cycle, and drives clients’ ability to bring care home through flawless execution, critical thinking and care for our mission and vision. This role will report to our Business Analyst Team Lead.

What will you do?

• Lead business analysis and data-driven initiatives in the area of reporting, data extracts, quality management, requirements documentation and support as well as collaborating with business team members and stakeholders.
• Gather information about a given initiative or project, review the critical data elements, develop documentation that describes data extracts, data ingestion and reporting-related processes and document data quality-related work items.
• Partner with Client Success on new and existing reporting and data extract functionality, as well as rules regarding the processing of data.
• Serve as the conduit of technical information between the client and various technology teams by ensuring technology requests align with client business requirements by gathering requirements for custom development and reporting.
• Track our performance against commitments to our clients, specifically SLAs

We are looking for someone with:

• Bachelor's degree in Math, Statistics, Computer Science or related field or equivalent combination of education, professional training, and experience that provide the individual with the required knowledge, skills, and abilities
• 5+ years of relevant experience in data analysis, report development, and business analysis, documentation, data extract analysis/documentation
• Extensive computer software skills with programs such as Microsoft Excel, reporting tools (Power BI, Business Objects, Cognos, MicroStrategy, SSRS, etc)
• Experience in writing SQL queries and working with data in complex Excel scenarios
• Healthcare experience is required
• Experience integrating data analysis into business operations (i.e., assisting with business intelligence

The base salary hiring range for this position is $46,400 to $79,300. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

As a member of Signify Health’s Clinician Acquisition & Communications team, you will execute the company’s clinician communication and workforce transition strategy across key workstreams, driving employer brand awareness, engagement, and retention across Signify Health’s clinician network.

This role will manage and contribute to the creation of clinician-facing communication, including best practices, key bulletins/updates, employee updates, as well as employer branding and thought leadership content. The focus will be developing a relationship with and engagement strategy toward a clinician audience – including current contractors, colleagues, and those interested in working with Signify Health. The opportunity is ideal for a driven, creative, and highly effective communicator who is passionate about improving health care delivery. The ideal candidate is a self-starter who is comfortable writing, managing/contributing to multiple projects, as well as creating simplicity for a large audience. This position reports to the Sr. Manager, Clinician Communications. 

What you’ll do

• Plan, manage, write, edit, proofread, and publish a variety of content assets, including emails, employee guides, best practices, testimonials, blogs, etc.
• Explore and expand messaging strategies and channels.
• Partner effectively with stakeholders across the organization, including conducting interviews and profiling physicians, nurse practitioners, and physician assistants.
• Use data-driven insights to evaluate and adjust content strategy accordingly.
• Ensure content is consistent across all departments of the organization.
• Coordinate marketing, advertising, and promotional activities, ensuring all published materials conform to the Company's intended branding and standards, in terms of language, tone, graphics, and stylistic elements, for a cohesive look and feel.
• Presents and communicates report findings and metrics in an easy-to-understand/actionable way.
• Liaises with Operations, Clinical, Product, and Educational departments to create and coordinate messaging strategies that work across different channels.

What you’ll bring

• You’re a self-starter who can work both independently and in collaboration with cross-functional teams
• Able to fluently communicate via written and verbal methods in English
• A bachelor's degree from an accredited college or university in Marketing, Communications, Journalism, or related field strongly preferred. 
• 4+ years of experience in the development of marketing and communication content and strategies, preferably in the health care environment. 
• Experience in engaging with and communicating with clinicians, including but not limited to physicians, nurse practitioners, physician assistants, and other allied health care professionals (or comparable stakeholder base).
• Internal/employee communication experience preferred.
• Able to fluently communicate via written and verbal methods in English.
• Experience working with full Google Suite (Gmail, Calendar, Google Docs, Google Sheets).
• Demonstrated excellent writing and editing skills.
• Familiar with SEO/SEM best practices.
• Ability to identify priorities, track progress, and multi-task effectively, with demonstrated ability to meet/exceed tight deadlines or competing priorities.
• Highly detail-oriented and organized.
• Demonstrated exemplary customer service skills.
• Ability and willingness to learn new skills.
• Take responsibility for mistakes and make corrections/adaptations as needed.

ADDITIONAL JOB RESPONSIBILITIES: 

• Participate in staff meetings, conference calls, and other meetings, as needed 
• Be on time, ready to work at your assigned work location on a daily basis 
• Manage time effectively 
• Respond well to coaching and supervision  
• Attend training sessions to acquire/enhance skills related to programs offered 
• Perform other incidental and related duties as required

WORKING CONDITIONS: 

• Fast-paced environment 
• Requires working at a desk to use a phone and computer 
• Use office equipment and machinery effectively 
• Work effectively with frequent interruptions 
• Lifting requirements of 15 lbs. occasionally

The base salary hiring range for this position is $54,700 to $93,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

A Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Deliver clean and functional code in accordance with business requirements.
• Consume data from any source, such as flat files, streaming systems, or RESTful APIs  
• Develop a high level understanding of data ecosystems and its impacts on adjacent systems.
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Implement observability in the form of metrics, logging, and monitoring
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming)
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Experience with revision control (Git)
• High level understanding of cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• High level understanding of Queuing technologies (Kafka / SNS / RabbitMQ etc)
• High level understanding of Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills

The base salary hiring range for this position is $56,300 to $81,100. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

Please note, we cannot sponsor visas at this time

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.