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PDI




PDI is hiring a Remote Team Lead

Team Lead - Career Page

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PDI is hiring a Remote SOC I Analyst

SOC I Analyst - PDI Software - Career Page
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PDI is hiring a Remote Senior Software Engineer (Web Platform, Node, React) - Remote

It’s an exciting time to be at GasBuddy, the leading travel and navigation app used by more North American drivers to save money on gas than any other. Most recently, GasBuddy hit #1 on both the Google Playstore (2022) and iOS app store (2021), rebounded from the pandemic to post record breaking revenue, hit $1+ billion in total fuel purchased via the Pay with GasBuddy card, and extended our partnership ecosystem with several world class companies like Foursquare, GetUpside, Grubhub, Gridwise, and CarAdvise. Our success depends on bright, energetic, talented people who share a passion for helping millions of consumers save on every gallon of fuel purchased—and having fun along the way.

We’re looking for a Full-Stack Software Developer, with a heavy focus on React, to join our team to help lead the development of features for our Business Pages product. You will actively contribute towards the development of web properties and internal tools; integrate against a microservice architecture; and assess, evaluate and rebuild GasBuddy Business Pages.

What You’ll Do:

  • Debug, build, and deploy GasBuddy Business Pages and relevant web projects
  • Collaborate and maintain a high standard of communication with team members, designers, product managers to provide end-to-end solutions
  • Develop in a full-stack software system which includes web applications, REST APIs, and microservices
  • Encourage and uphold best practices for web development, including (but not limited to) writing clean and performant code, developing responsive code, and applying accessibility standards
  • Implement practical solutions for large-scale problems as well as everyday quality of life issues
  • Write integration tests for newly implemented code to maintain product integrity
  • Create and review pull requests on a daily basis

What You Need:

  • BA/BS in Computer Science or related technical field, or equivalent professional experience
  • Strong knowledge of modern frontend JavaScript frameworks, for example: React, Angular, Ember, or Backbone
  • 4+ years’ experience building web applications using React including (but not limited to) personal side projects, school projects, and more
  • 2+ years professional experience with CSS
  • Experience with building Webpack configuration
  • Familiarity with micro-service architecture
  • Experience working with Node.js, RESTful services, and building microservices
  • Strong knowledge of Web UI and UX design principles, programming patterns, and best practices
  • Ability to interact with remote peers in a positive, confident, and professional manner
  • Excellent communication skills to deliver verbal and written information for both technical and non-technical users
  • Ability to work effectively both autonomously and while on a team in a fast-paced work environment

Nice to Have:

  • Experience with agile methodologies
  • Proficiency with accessibility standards
  • Solid understanding of Webpack chunking
  • Experience with universal/isomorphic rendering, GraphQL
  • Familiarity with Kubernetes, Conventional Commits, Familiarity with Gitflow Workflow

Why GasBuddy?

We offer:

  • Competitive salary
  • Comprehensive benefits package including health, dental, and vision coverage effective immediately
  • Work from home setup provided (windows or mac, external monitors)
  • Unlimited PTO
  • Fully flexible remote work environment
  • Full access to Linked-In Learning
  • Quarterly self-investment allowance for personal and professional development, health and wellness, entertainment, travel, charitable giving, tech, travel, etc.
  • Strong culture that values authenticity, trust, curiosity, and diversity of thought

 

 

PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

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PDI is hiring a Remote Network Support Technician III

Overview

PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

Job Summary

The Customer Support team provides first-level, initial contact technical phone, email, and chat support for our customer base. Our Technicians support a mix of client installations, including both fully managed network sites and sites that leverage existing network infrastructure to provide secure communications for electronic funds transfer. Technicians utilize basic troubleshooting skills, along with custom-written software and a suite of remote tools to ensure our customers' communications are fully restored to online status when they report any disruption of service. In addition, we manage firewalls for our customers and the Customer Support team monitors connectivity and makes changes to the firewall’s rules per the customer’s request while also preserving PCI-DSS compliance. This position is part of a team that provides network support to their customers 24/7/365. Working some holidays and coverage for shifts outside the normal schedule is required.

 

The position of Network Support Technician III will take escalations from the Tier 2 and Tier 1 teams, interact with the Customer Network Engineering team as needed for escalations, and respond to complex technical issues as assigned by management. In addition, this position audits firewall changes made on the Customer Support desk and interfaces with customers directly on large-scale issues.  While we prefer to keep our NSTIIIs available for escalations, they also need to engage on the Tier 1 and Tier 2 interaction queues where needed.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to:

  • Responsible for managing high severity incidents including effective communications, customer contact, escalations, and coordination.
  • Working closely with internal departments in understanding and resolving operational issues as assigned.
  • Responsible for resolving issues beyond the scope of Tier 2.
  • Assist in the training and mentoring of Customer Support team members.
  • Manage projects assigned by management.
  • Monitor network alarms and take appropriate actions to proactively resolve troubles.
  • Document all activities and actions via ticketing system.

 

Skills and Experience Required:

  • Familiar with ticketing systems, KPI and escalation procedures.
  • Strong network troubleshooting skills with a keen analytical and structured approach to problem solving.
  • Advanced understanding and experience with layer 3 IP routing and VPN.
  • Experience troubleshooting issues with Carriers and ILECs.
  • Strong knowledge of DNS, DHCP, TCP/IP, Linux.

 

Desired Attributes:

  • Self-starter and require minimal guidance / leadership.
  • Demonstrated leadership and problem-solving abilities through work experience.
  • Excellent oral and written communication skills.
  • Good organization and project management skills.
  • Able to develop and coordinate assigned projects, provide updates, communicate and escalate issues, and drive for solutions.
  • Analytical problem solving and reporting skills.
  • 4-6 years’ direct telecommunications industry, IT, or networking experience preferred
  • Juniper or Cisco certification such as JNCIA, CCNA, CCNP, A+, Network+, Security+, etc.

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

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    22d

    Technical Recruiter

    PDIRemote
    postgressqlazurejavac++.netangularjenkinsAWSPHP

    PDI is hiring a Remote Technical Recruiter

    PDI is a leading solution in the convenience retail, wholesale petroleum, and logistics industries through our dedication to a people-first approach. Our deep understanding of the industry allows customers to simplify complex operations, unify systems and data, and optimize performance. PDI’s continuous growth from mergers and acquisitions has enabled us to maximize our quality of work and match demand. Employees that bring innovation, integrity, and adaptability can make our ambitious goals a reality. We foster curiosity and collaboration in the workplace to better approach challenges of the industry.

    We are seeking a seasoned Technical Recruiter. The ideal candidate is skilled at sourcingtalentedcandidates in a variety ofengineering functions.Ideal candidates willhave exceptional phone skills,as well as, excellentfollow-up and negotiation skills.Additionally, top candidates will befamiliar with common software development technologies and languages.

    Responsibilities

    • Manage full life cycle recruitment from needs gathering through offer negotiation and on-boarding forengineeringpositions.
    • Assist with hiring for other departments as needed/assigned by Director, HR
    • Source applicants through social channels, including Linked In
    • Create job descriptions/job ads and interview questions that reflect the requirements for each position and target the best candidates for the role.
    • Keep excellent records/documentation of all interactions with candidatesin our system of record
    • Participate in an efficient interview process and positive candidate experience by setting expectations, communicating timely updates, and providing actionable feedback
    • Keep the human touch in our sourcing and hiring so that applicants have an outstanding experience with our company regardless of the end result

    Requirements

    • Minimum of 5+ years' experience sourcing and recruiting with at least 2+ years of specialized experience recruiting software developers
    • Experience using Applicant Tracking Systems
    • Experience writing catchy, relevant job postings
    • Strong communication skills,both verbal and written
    • Successful track record of sourcing candidates, social recruiting, and utilizing creative methods to build a great talent pipeline
    • Excellent communication and interpersonal skills with proven ability to take initiative and build strong productive relationships
    • A high sense of urgency and ability to work in fast-paced, ever-changing environment
    • Experience with and understanding of common software development technologies and languages (e.g..net,React, Jenkins, Octopus, Elastic Search, SQL, Postgres, SQL, SDLC, Serenity, Power BI, JSON, XML, Java, PHP, Angular, AWS, Azure, Google Cloud)
    • Dallas/Fort-Worth or Atlanta areas,preferred

    Apply today to join a team that is enthusiastic about making a difference through hard work and passion.

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Cybersecurity Sales Solutions Engineer

    Sales Engineer for a Customer Solutions Architect II Role

    Location:US or Canada Remote

    Department: Product and Solutions Team

    Reports to:  Vice President of Product Strategy

    COMPANY

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    POSITION SUMMARY

    PDI Security Solutions is seeking an experienced, customer-focused, and results-orientedSolutions Architect.  This individualwill align with Sales in a Sales Engineering capacity to architect solutions and help sell PDI’s Managed Network and Security Solutions.This is a customer-facing role representing PDI’s Solutions targeting multiple verticals and industries.  We are looking for a team player capable of bringing immediate value to a growing company. This person will be passionate about all things related to cybersecurity, network security, networking, and compliance.

    PRIMARY DUTIES AND RESPONSIBILITIES

    • Perform as a customer-facing Sales Engineer working with PDI’s sales teams to represent Cybera products and services, architect solutions based upon gleaned requirements, and position myself as a technical resource and subject matter expert
    • Work closely with other PDI teams, including Product, Engineering, and Operations, so PDI accurately delivers client solutions with a thorough understanding of the overall design and requirements
    • Author detailed Solution Design Docs, keep current and publish on the PDI’s cloud network
    • Collaborate with cross-functional peers inside the organization to drive revenue growth and achieve overall company objectives
    • Represent PDI Security Solutions at customer, sales, and partner meetings, tradeshows, conferences, etc.
    • Maintain a wide-angle view and subject matter expertise in managed, cloud-based security services and solutions
    • Assist in developing product reporting to identify historical results, current performance, and forecasting for unit volumes, revenue, profit, churn, etc.
    • Assist in analyzing competitor offerings and strategies, identify opportunities for innovation and market disruption
    • Author high-level Solution Concept Documents (SCD) for new solutions
    • Global travel is required as needed

    QUALIFICATIONS

    • 5+ years in a Sales Engineering or similar role with success and comfort interacting with large customers with complex requirements
    • Strong network and security background and foundation
    • Network design and architecture experience
    • Strong background in network design tools such as Lucidchart
    • Experience as a user of Microsoft Office suite including Excel, PowerPoint, and Outlook for email
    • Familiar with the SaaS, and cloud-based design models
    • Track record of attaining cross-functional consensus and delivery of goals on time
    • Ability to define technical security solutions at a business, strategy, and functional level
    • Excellent listening, verbal, and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions
    • Excellent presentation skills and the ability to adapt messaging to the target audience
    • Ability to discuss technical solutions to both highly technical audiences as well as non-technical, business-focused Individuals
    • Able to show results orientation, initiative, and organization to meet goals
    • Ability to thrive in a dynamic, fast-paced environment
    • Creative problem-solving, critical thinking, and follow-through
    • Up to 25% travel, typically 10% domestic and international EMEA & LATAM

    #mogul

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Sales Solutions Engineer

    Sales Engineer for a Customer Solutions Architect II Role

    Location:US or Canada Remote

    Department: Product and Solutions Team

    Reports to:  Vice President of Product Strategy

    COMPANY

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    POSITION SUMMARY

    PDI Security Solutions is seeking an experienced, customer-focused, and results-orientedSolutions Architect.  This individualwill align with Sales in a Sales Engineering capacity to architect solutions and help sell PDI’s Managed Network and Security Solutions.This is a customer-facing role representing PDI’s Solutions targeting multiple verticals and industries.  We are looking for a team player capable of bringing immediate value to a growing company. This person will be passionate about all things related to cybersecurity, network security, networking, and compliance.

    PRIMARY DUTIES AND RESPONSIBILITIES

    • Perform as a customer-facing Sales Engineer working with PDI’s sales teams to represent Cybera products and services, architect solutions based upon gleaned requirements, and position myself as a technical resource and subject matter expert
    • Work closely with other PDI teams, including Product, Engineering, and Operations, so PDI accurately delivers client solutions with a thorough understanding of the overall design and requirements
    • Author detailed Solution Design Docs, keep current and publish on the PDI’s cloud network
    • Collaborate with cross-functional peers inside the organization to drive revenue growth and achieve overall company objectives
    • Represent PDI Security Solutions at customer, sales, and partner meetings, tradeshows, conferences, etc.
    • Maintain a wide-angle view and subject matter expertise in managed, cloud-based security services and solutions
    • Assist in developing product reporting to identify historical results, current performance, and forecasting for unit volumes, revenue, profit, churn, etc.
    • Assist in analyzing competitor offerings and strategies, identify opportunities for innovation and market disruption
    • Author high-level Solution Concept Documents (SCD) for new solutions
    • Global travel is required as needed

    QUALIFICATIONS

    • 5+ years in a Sales Engineering or similar role with success and comfort interacting with large customers with complex requirements
    • Strong network and security background and foundation
    • Network design and architecture experience
    • Strong background in network design tools such as Lucidchart
    • Experience as a user of Microsoft Office suite including Excel, PowerPoint, and Outlook for email
    • Familiar with the SaaS, and cloud-based design models
    • Track record of attaining cross-functional consensus and delivery of goals on time
    • Ability to define technical security solutions at a business, strategy, and functional level
    • Excellent listening, verbal, and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions
    • Excellent presentation skills and the ability to adapt messaging to the target audience
    • Ability to discuss technical solutions to both highly technical audiences as well as non-technical, business-focused Individuals
    • Able to show results orientation, initiative, and organization to meet goals
    • Ability to thrive in a dynamic, fast-paced environment
    • Creative problem-solving, critical thinking, and follow-through
    • Up to 25% travel, typically 10% domestic and international EMEA & LATAM

    #mogul

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Infrastructure Engineer III

    Overview

    PDI helps convenience store retailers and petroleum wholesale marketers worldwide thrive in a digital economy with enterprise management software. Over 1,200 customers operating more than 100,000 locations trust PDI to optimize their operations, whether they are a single site, multi-site, dealer or a franchise operator. PDI’s enterprise software, wholesale and logistics management software solutions and retail back office systems have been designed around the evolving needs of customers for more than 35 years. We reimagine enterprise management to help our customers transform their business and deliver exceptional experiences. Backed by the investment of TA Associates and Genstar, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, international company that serves customers across the entire supply chain, from wholesalers, to retailers, and every stop in between. 

    Job Summary

    The Infrastructure Engineering department is responsible for all designing and engineering all technology needs within the company as well as serving as the highest escalation point for our Tier 1 and Tier 2 teams. Infrastructure Engineering is responsible for the overall performance and security of the IT managed systems to include infrastructure, networking, virtualization, servers, storage, and more. This position is accountable for researching, evaluating, testing, and designing technology solutions to address current and future needs of the company with a focus on security, scalability, and automation.

    Responsibilities

    • Managing and improving design of multi-site system architectures
    • Lead problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
    • Design and implement solutions with a focus on network architecture.
    • Responsible for identifying and forecasting the future network/infrastructure needs of the organization.
    • Partner with cross-organizational team members to lead the implementation and design of infrastructure to support the company’s various products.
    • Facilitate the review of security scans and collaborate with information security teams to mitigate and remediate vulnerabilities
    • Create and maintain technical specifications, standards, procedures, and systems documentation
    • Must be able to travel to other company locations on occasion if necessary.
    • Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches and other components.
    • Provide scheduled after-hours coverage as required by being on call and available to respond.

     

    Knowledge, Skills & Abilities:

    • 10+ years’ network engineering experience
    • Experience with owning and implementing projects/solutions from conception to completion.
    • Experience with designing and implementing network controls and best practices for an organization adhering to strict data security standards or compliance standards such as PCI, SOC, etc.
    • Must have experience with VMWare, Hyper-V, or another virtualization platform
    • Must possess knowledge of switching, dynamic routing protocols, and network segmentation
    • Must have experience designing, implementing, and managing a multi-site on premise network architecture.
    • Must be able to complete projects with minimal supervision
    • Experience engineering and/or administering a multisite environment
    • Good administrative and organizational skills including strong documentation skills and adhering to policy. 
    • Experience with Cisco ASA, Juniper Switches, and Barracuda CloudGen Firewalls are a plus.

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Solution Sales Engineer

    Job: Solution/Sales Engineer - NAMER

    Overview:

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. Over 1,500 customers in more than 200,000 locations worldwide count on our leading ERP, logistics, fuel pricing and marketing cloud solutions to provide insights that increase volume, margin and customer loyalty. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain. 

     

    Department:

    We are currently looking for solution engineers in our NAMER region.  Our solution engineers work with our clients/prospects and our sales team to understand their problems and how our solutions can help solve those problems (and make their business more efficient).  Once we understand those opportunities, the solution engineer provides the software demonstration.  This could include a high level overview as well as very detailed demonstrations on our solution set.  In addition, our solution engineering team works very closely with product management to bridge the gap between client needs and the sales team.

     

    Responsibilities:

    • Collaborate with sales team to perform pre-demo discovery with prospect/current customers on software and process needs
    • Prepare and deliver software presentations/demonstrations explaining the benefits of PDI products/services to customers and prospective customers
    • Provide sales support for software and industry related questions that arise in the sales cycle
    • Document any software gaps found during the demonstration process
    • Partner with product management to assist in driving functionality needed in our solutions, based on industry and customer feedback
    • Answer requests for proposal (RFP) and requests for information (RFI)
    • Extensive knowledge on PDI solutions and industry
    • Contributes to the creation and maintenance of customer-facing product roadmaps
    • Performs work with a high degree of autonomy; will include travel (8-12 nights on average per month), as well as occasional evening/weekend work.

    Skills & Requirements:

    • Petroleum Logistics/Petroleum ERP is a plus
    • Minimum of 2 years Software related experience
    • Requires strong written and verbal communication skills with the ability to translate technical jargon into layman’s terms
    • Collaborative in nature with a strong desire to dig in and learn independently
    • Ability to facilitate/lead requirements gathering and design discussion meetings with customers and internal teams as needed.
    • Ability to multi-task and prioritize issues in a fast-paced work environment

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote ERP Ascend Software Consultant

    Things you will do:

    • Partner with clients on assigned projects to identify solutions to business problems
    • Become a subject matter expert on PDI Ascend, offerings, and implementation steps
    • Deploy and execute training customers on a variety of areas within PDI software offerings
    • Manage workload and backlog while ensuring high levels of customer satisfaction with the delivery of professional services

    Skills & Requirements:

    • 5 + years of experience and demonstrated success implementing ERP solutions
    • Familiarity with the wholesale fuel industry
    • Basic SQL server query writing skills
    • Project management skills with complex ERP software implementations
    • Strong communication skills, both written and verbal
    • Strong time management skills
    • Self-disciplined to work independently in a remote environment
    • A pragmatic approach coupled with the ability to thrive under the pressure of constant change and moving objectives as the organization grows
    • Achieve and maintain an average of 36 billable hours each week
    • Proficiency with MS Office
    • Travel up to 50%
    • Must be legally permitted to work in the United States

    Preferred:

    • Experience on Ascend
    • PMP certification
    • Bachelor’s Degree in Accounting or Finance preferred

    Benefits Starting Day 1:

     

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Cybersecurity Sales Engineer

    Sales Engineer for a Customer Solutions Architect II Role

    Location:US or Canada Remote

    Department: Product and Solutions Team

    Reports to:  Vice President of Product Strategy

    COMPANY

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    POSITION SUMMARY

    PDI Security Solutions is seeking an experienced, customer-focused, and results-orientedSolutions Architect.  This individualwill align with Sales in a Sales Engineering capacity to architect solutions and help sell PDI’s Managed Network and Security Solutions.This is a customer-facing role representing PDI’s Solutions targeting multiple verticals and industries.  We are looking for a team player capable of bringing immediate value to a growing company. This person will be passionate about all things related to cybersecurity, network security, networking, and compliance.

    PRIMARY DUTIES AND RESPONSIBILITIES

    • Perform as a customer-facing Sales Engineer working with PDI’s sales teams to represent Cybera products and services, architect solutions based upon gleaned requirements, and position myself as a technical resource and subject matter expert
    • Work closely with other PDI teams, including Product, Engineering, and Operations, so PDI accurately delivers client solutions with a thorough understanding of the overall design and requirements
    • Author detailed Solution Design Docs, keep current and publish on the PDI’s cloud network
    • Collaborate with cross-functional peers inside the organization to drive revenue growth and achieve overall company objectives
    • Represent PDI Security Solutions at customer, sales, and partner meetings, tradeshows, conferences, etc.
    • Maintain a wide-angle view and subject matter expertise in managed, cloud-based security services and solutions
    • Assist in developing product reporting to identify historical results, current performance, and forecasting for unit volumes, revenue, profit, churn, etc.
    • Assist in analyzing competitor offerings and strategies, identify opportunities for innovation and market disruption
    • Author high-level Solution Concept Documents (SCD) for new solutions
    • Global travel is required as needed

    QUALIFICATIONS

    • 5+ years in a Sales Engineering or similar role with success and comfort interacting with large customers with complex requirements
    • Strong network and security background and foundation
    • Network design and architecture experience
    • Strong background in network design tools such as Lucidchart
    • Experience as a user of Microsoft Office suite including Excel, PowerPoint, and Outlook for email
    • Familiar with the SaaS, and cloud-based design models
    • Track record of attaining cross-functional consensus and delivery of goals on time
    • Ability to define technical security solutions at a business, strategy, and functional level
    • Excellent listening, verbal, and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions
    • Excellent presentation skills and the ability to adapt messaging to the target audience
    • Ability to discuss technical solutions to both highly technical audiences as well as non-technical, business-focused Individuals
    • Able to show results orientation, initiative, and organization to meet goals
    • Ability to thrive in a dynamic, fast-paced environment
    • Creative problem-solving, critical thinking, and follow-through
    • Up to 25% travel, typically 10% domestic and international EMEA & LATAM

    #mogul

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

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    +30d

    Application Support Analyst

    PDIDallas, TX
    agilesqlapiqajavalinuxAWSjavascript

    PDI is hiring a Remote Application Support Analyst

    Overview #mogul

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    Job Summary

    The Application Analyst will help with support, research, implementation, and maintenance of a multi-tiered fuel and retail cross-marketing system, payments and data insights. The candidate will be responsible for supporting, and troubleshooting of our distributed applications. The candidate will also help with development and adapting frameworks to fit industry best practices and coordinating these activities among the Development QA and Product teams. They will be responsible for coordinating with the appropriate departments on research of and remedies for software bugs and issues found during QA, beta, and production implementations.

    Responsibilities

    • Maintain/monitor servers
    • Common task automation
    • Data mining
    • Research of software issues
    • Adherence to PCI and other compliance requirements
    • After hours weekly On-Call rotation
    • Leverage all ESP capabilities to successfully deploy campaigns, create reports and manage subscriber lists
    • Promote and develop a holistic, data-driven approach that supports our Members and participants, while remaining agile and innovative

    Knowledge, Skills & Abilities

    • Must be able to interact well with clients and internal business units
    • Must be able to interact well with clients and internal business units
    • Strong written and verbal communication skills
    • Have strong analytical skills including troubleshooting
    • GCP experience using big query and api services
    • Have some SQL writing experience
    • Ability to troubleshoot networking issues
    • Security awareness
    • Be a team player while having the capacity to work independently
    • Candidate must be a career-oriented individual with strong organizational skills
    • Perform as an independent thinker
    • Self-starter with the ability to develop creative solutions
    • Windows and Linux experience (command line preferred + bash)
    • Linux and Windows System Administration
    • Oracle/postgres experience
    • Data management concepts
    • Experience with Java a plus
    • Basic accounting skills

    Preferred (but not required)

    • Associates Degree in Computer Science

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

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    PDI is hiring a Remote Application Support Analyst, Offers & Insights

    Overview #mogul

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    Job Summary

    The Application Analyst will help with support, research, implementation, and maintenance of a multi-tiered fuel and retail cross-marketing system, payments and data insights. The candidate will be responsible for supporting, and troubleshooting of our distributed applications. The candidate will also help with development and adapting frameworks to fit industry best practices and coordinating these activities among the Development QA and Product teams. They will be responsible for coordinating with the appropriate departments on research of and remedies for software bugs and issues found during QA, beta, and production implementations.

    Responsibilities

    • Maintain/monitor servers
    • Common task automation
    • Data mining
    • Research of software issues
    • Adherence to PCI and other compliance requirements
    • After hours weekly On-Call rotation
    • Leverage all ESP capabilities to successfully deploy campaigns, create reports and manage subscriber lists
    • Promote and develop a holistic, data-driven approach that supports our Members and participants, while remaining agile and innovative

    Knowledge, Skills & Abilities

    • Must be able to interact well with clients and internal business units
    • Must be able to interact well with clients and internal business units
    • Strong written and verbal communication skills
    • Have strong analytical skills including troubleshooting
    • GCP experience using big query and api services
    • Have some SQL writing experience
    • Ability to troubleshoot networking issues
    • Security awareness
    • Be a team player while having the capacity to work independently
    • Candidate must be a career-oriented individual with strong organizational skills
    • Perform as an independent thinker
    • Self-starter with the ability to develop creative solutions
    • Windows and Linux experience (command line preferred + bash)
    • Linux and Windows System Administration
    • Oracle/postgres experience
    • Data management concepts
    • Experience with Java a plus
    • Basic accounting skills

    Preferred (but not required)

    • Associates Degree in Computer Science

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Sales Engineer

    Sales Engineer for a Customer Solutions Architect II Role

    Location:US or Canada Remote

    Department: Product and Solutions Team

    Reports to:  Vice President of Product Strategy

    COMPANY

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    POSITION SUMMARY

    PDI Security Solutions is seeking an experienced, customer-focused, and results-orientedSolutions Architect.  This individualwill align with Sales in a Sales Engineering capacity to architect solutions and help sell PDI’s Managed Network and Security Solutions.This is a customer-facing role representing PDI’s Solutions targeting multiple verticals and industries.  We are looking for a team player capable of bringing immediate value to a growing company. This person will be passionate about all things related to cybersecurity, network security, networking, and compliance.

    PRIMARY DUTIES AND RESPONSIBILITIES

    • Perform as a customer-facing Sales Engineer working with PDI’s sales teams to represent Cybera products and services, architect solutions based upon gleaned requirements, and position myself as a technical resource and subject matter expert
    • Work closely with other PDI teams, including Product, Engineering, and Operations, so PDI accurately delivers client solutions with a thorough understanding of the overall design and requirements
    • Author detailed Solution Design Docs, keep current and publish on the PDI’s cloud network
    • Collaborate with cross-functional peers inside the organization to drive revenue growth and achieve overall company objectives
    • Represent PDI Security Solutions at customer, sales, and partner meetings, tradeshows, conferences, etc.
    • Maintain a wide-angle view and subject matter expertise in managed, cloud-based security services and solutions
    • Assist in developing product reporting to identify historical results, current performance, and forecasting for unit volumes, revenue, profit, churn, etc.
    • Assist in analyzing competitor offerings and strategies, identify opportunities for innovation and market disruption
    • Author high-level Solution Concept Documents (SCD) for new solutions
    • Global travel is required as needed

    QUALIFICATIONS

    • 5+ years in a Sales Engineering or similar role with success and comfort interacting with large customers with complex requirements
    • Strong network and security background and foundation
    • Network design and architecture experience
    • Strong background in network design tools such as Lucidchart
    • Experience as a user of Microsoft Office suite including Excel, PowerPoint, and Outlook for email
    • Familiar with the SaaS, and cloud-based design models
    • Track record of attaining cross-functional consensus and delivery of goals on time
    • Ability to define technical security solutions at a business, strategy, and functional level
    • Excellent listening, verbal, and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions
    • Excellent presentation skills and the ability to adapt messaging to the target audience
    • Ability to discuss technical solutions to both highly technical audiences as well as non-technical, business-focused Individuals
    • Able to show results orientation, initiative, and organization to meet goals
    • Ability to thrive in a dynamic, fast-paced environment
    • Creative problem-solving, critical thinking, and follow-through
    • Up to 25% travel, typically 10% domestic and international EMEA & LATAM

    #mogul

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Customer Solutions Architect II

    Customer Solutions Architect II

    Department: Product and Solutions Team

    Reports to:  Vice President of Product Strategy

    COMPANY

    PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Capital Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    POSITION SUMMARY

    PDI Security Solutions is seeking an experienced, customer-focused, and results-orientedSolutions Architect.  This individualwill align with Sales in a Sales Engineering capacity to architect solutions and help sell PDI’s Managed Network and Security Solutions.This is a customer-facing role representing PDI’s Solutions targeting multiple verticals and industries.  We are looking for a team player capable of bringing immediate value to a growing company. This person will be passionate about all things related to cybersecurity, network security, networking, and compliance.

    PRIMARY DUTIES AND RESPONSIBILITIES

    • Perform as a customer-facing Sales Engineer working with PDI’s sales teams to represent Cybera products and services, architect solutions based upon gleaned requirements, and position myself as a technical resource and subject matter expert
    • Work closely with other PDI teams, including Product, Engineering, and Operations, so PDI accurately delivers client solutions with a thorough understanding of the overall design and requirements
    • Author detailed Solution Design Docs, keep current and publish on the PDI’s cloud network
    • Collaborate with cross-functional peers inside the organization to drive revenue growth and achieve overall company objectives
    • Represent PDI Security Solutions at customer, sales, and partner meetings, tradeshows, conferences, etc.
    • Maintain a wide-angle view and subject matter expertise in managed, cloud-based security services and solutions
    • Assist in developing product reporting to identify historical results, current performance, and forecasting for unit volumes, revenue, profit, churn, etc.
    • Assist in analyzing competitor offerings and strategies, identify opportunities for innovation and market disruption
    • Author high-level Solution Concept Documents (SCD) for new solutions
    • Global travel is required as needed

    QUALIFICATIONS

    • 5+ years in a Sales Engineering or similar role with success and comfort interacting with large customers with complex requirements
    • Strong network and security background and foundation
    • Network design and architecture experience
    • Strong background in network design tools such as Lucidchart
    • Experience as a user of Microsoft Office suite including Excel, PowerPoint, and Outlook for email
    • Familiar with the SaaS, and cloud-based design models
    • Track record of attaining cross-functional consensus and delivery of goals on time
    • Ability to define technical security solutions at a business, strategy, and functional level
    • Excellent listening, verbal, and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions
    • Excellent presentation skills and the ability to adapt messaging to the target audience
    • Ability to discuss technical solutions to both highly technical audiences as well as non-technical, business-focused Individuals
    • Able to show results orientation, initiative, and organization to meet goals
    • Ability to thrive in a dynamic, fast-paced environment
    • Creative problem-solving, critical thinking, and follow-through

    #mogul

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job

    PDI is hiring a Remote Global Account Executive

    Overview

    PDI helps convenience retailers, petroleum wholesalers and Oil Companies thrive through digital transformation and enterprise software that enables them to grow topline revenue, optimize operations and unify their business across the entire value chain. 

    Over 1,500 customers in more than 200,000 locations worldwide count on our leading payments, marketing & insights cloud, ERP, logistics, fuel pricing, and security solutions to provide insights that increase volume, margin, and customer loyalty, all while connecting the digital ecosystem and protecting data. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. Backed by the investment of TA Associates, Genstar, and Insight Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity.  The result will be a broader, more powerful, global company that serves customers across the entire supply chain.

    Job Summary

    PDI is a fast-paced company that promotes strong values and a high-performance culture operating in a dynamic industry.   The Sales Organization is searching for a dynamic and focused Global Account Executive with experience in sophisticated software and subscription solution sales to large and global complex accounts in the oil, convenience retail, petroleum wholesale, and logistics industries.  The Global Account Executive will align PDI with key customers to better serve them, including identifying and positioning PDI products and services to meet customer needs.  These global and national firms have strong growth trajectories and are thought leaders in their industries.  The Account Executive will also be responsible for partnering with Global Account VP to drive the appropriate engagement and executive leadership alignment to ensure customer satisfaction.  A successful candidate will be proactive and passionate about both company and client success.  If you want to be hands-on, welcome a challenge, and don’t want to settle for good-enough –join our team!

    Responsibilities

    • Partner with Customer Success Manager to develop account-specific plans focused on maximizing customer satisfaction and growing the funnel of products and services across PDI’s lines of business globally
    • Communicate and inspire the PDI vision and strategy
    • Align customer’s needs and requirements with PDI’s capabilities, positioning complex solutions through value-based selling, business case definition, ROI analysis, and data
    • Must be able to build relationships across the customer's organization to better understand how PDI can serve their entire organization.
    • Partner with Customer Success Manager to coordinate with other departments within the organization to be able to meet client commitments, including engineering, development, marketing, finance, legal and professional services
    • Work with senior management to develop sales and opportunity strategy
    • Develop and maintain excellent relationships with key customers to ensure PDI is viewed as a trusted and strategic partner
    • Develop and maintain a full view of the customer in Salesforce.  (Whitespace, pipeline, org charts, account plans, etc).

    Knowledge, Skills & Abilities

    • Bachelor’s degree OR equivalent experience
    • Sales and/or account management experience in/around oil, c-store, petroleum wholesale, and/or logistics industries
    • 5+ of related business and sales and account management experience along with a proven track record of success in complex solution sales to large or global complex customers
    • Demonstrated history of managing the sales process and developing account plans which align customer needs, business issues, and opportunities with industry best practices
    • Demonstrated ability to work across cross-functional customer teams – IT, Security, Marketing, Operations.
    • Strong communication and interpersonal skills.; establish credibility and trust with internal cross-functional teams such as engineering, development, customer success, marketing, finance, legal and professional services; Demonstrate regular proactive internal and external communication; appropriate level of internal escalation
    • Comfortable problem-solving in a fast-paced, complex, high growth environment
    • Demonstrated business acumen and strong executive presence
    • Experience in developing and executing solution sales strategies for complex accounts
    • Experience negotiating complex sales opportunities with customers in partnership with senior management, legal, and finance to maintain alignment with company strategic objectives

    PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

    See more jobs at PDI

    Apply for this job