Vidyard empowers every sales rep to perform like a top performer by bringing the power of personalized video outreach at scale. Through scalable solutions like AI Avatars and Video Messages, Vidyard enables reps to break through the noise, engage high-intent prospects, and accelerate deal velocity—all while helping sales teams gain more face-time with prospects and customers in a remote selling world. Join Vidyard and help us create the future of productive relationships between buyers and sellers!

About the Role

Vidyard is looking for an Enterprise Account Managerto join our Sales team. Reporting to the Director of Sales, you will focus on our Commercial customer segment of our business and will be focused on growing and retaining the revenue of our customer base. 

This is a critical role in helping our customers see value with Vidyard, and to help accelerate our growth - this is an exciting space and we need strong problem-solvers and consultants who are focused on identifying and solving customer challenges. We have just launched a new AI feature to our Messages product, AI Avatar, and we are helping customers realize the power of AI to help them achieve their goals. The right person will get heavy investment from our team in terms of career growth and development, and work with a strong peer set in a collaborative, team-based environment.

This is a remote role with a preference for candidates located in Canada.

About the Team

Our Account Management team is a team responsible for growth and renewal revenue of our Enterprise customers. Account Managers balance their time between identifying risk and opportunity in their book of business, focusing on prospecting for growth in existing products or introducing new, like AIAvatars, and renewing customers to meet their business objectives.

What You’ll Work On:

• Own and manage a territory of high-value and complex customer accounts responsible for new revenue growth (ARR) and gross retention(GRR)
• Creation and execution of structured account plans designed to help our customers understand the value they’re receiving from their Vidyard usage, with the goal to expand Vidyards solutions and the value their organization would receive with conviction and prescription
• Accountable for creating self-generated pipeline by prospecting and expansion activity to drive upsell and cross-sell opportunities
• Lead the renewal negotiation process directly with customers from requirements gathering to the finalization of agreements 
• Actively coordinate with Customer Success to address at-risk customers, negotiating renewals to mitigate downsell or churn and focused joint priority accounts. 
• Forecast sales revenue and pipeline activity accurately and be able to communicate it to leadership with plans to meet and exceed your goals
• Understand customer’s industry dynamics and competitors, and be able to present our products inside-out to different external stakeholders. 

What You’ll Bring to this Role and Your New Team:

• ~6 years of sales experience; preference for experience with SaaS based organizations
• Growth mindset 
• Deep understanding and experience across the full sales lifecycle
• Solid understanding of SaaS concepts such as ARR, AOV, MRR, Churn, etc.
• Track-record of over-achieving quota/targets
• Excellent written, verbal and presentation skills
• Experience with prospecting into your book of business and creative approaches
• CRM experience, preferably Salesforce

Our Tech Stack

• Salesforce
• Salesloft
• Totango
• Gong

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and seek new ways to improve and grow—both personally and professionally.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.

At Vidyard, we celebrate the intersection of creativity, ambition, and impact. If you’re ready to contribute to our mission of transforming communication and being part of a team that’s customer-focused, hardworking, and values-driven, Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developerto join our Data Platform team. Reporting to the Manager, Software Development, you'll play a key role in advancing our Company Data System, enhancing data pipelines, and optimizing tools. You'll work with technologies like Druid, Redshift, DBT, Cube, and Metabase, focusing on data collection, modeling, and activation. Collaborating closely with a dynamic team of developers, data architects, and a product manager, you'll also engage with various stakeholder teams including R&D, Marketing, Finance, and RevOps. This position offers also the chance to use your expertise and collaborative skills to significantly impact product features such as Analytics, Notifications, Data Privacy Compliance (GDPR, etc), and Integrations, fostering a platform and builder experience approach.

This is a remote role open to candidates located in Canada.

About the Team

The Data Platform team’s mission is to enable all sorts of different teams within the company to make data driven decisions. We do this by building, enhancing, maintaining and supporting platform capabilities within data, tracking, and analytics based infrastructure and features. While our primary focus is on enabling data driven decisions for teams within Vidyard, we always have Vidyard customers top of mind too. We strive to deliver user value quickly and iteratively, and in a way that drives business health and growth.

Recent projects include rearchitecting our Data Warehouses to simplify and enable better product decision making, and refactoring/improving our video analytics collection.

 What You’ll Work On

• Leading key projects enhancing our data pipeline and roadmap while assessing cutting-edge technologies.
• Promoting the adoption of internally developed tools through engaging with users, creating comprehensive guides, and ensuring the tool integrates well with existing systems.
• Ensuring code development and review meet our high standards.
• Participatingin our incident management process. This includes addressing incidents, ensuring swift resolutions, and conducting thorough root cause analyses. You will also share key learnings and outcomes during incident reviews to help identify and implement action items that prevent future occurrences.
• Integrating cost-effectiveness and security considerations into our data practices, ensuring our infrastructure is not only scalable and efficient but also secure and economically viable.

What You’ll Bring to this Role and Your New Team

• Data Engineering Expertise (5+ Years of Experience): Dive deep into Data Systems (Collect, Ingest, Store, Process, Visualize, and Analyze). If these are your passions, we're looking for you.
• Data Modeling Expertise: You're skilled at designing and implementing data models that are robust, scalable, and optimized for performance.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Communication Champion: Your role will require exceptional clarity in communication, a keen ability to understand and manage risks, and skill in discussing technical trade-offs to meet data needs and project objectives.
• Collaboration Across Teams: Work closely with R&D and RevOps teams (and beyond) to build a robust Company Data System that aligns with business needs and internal users requirements.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have an iterative and value-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.

Technical Skills We’re Targeting

• Data System tools such as AWS RDS, Kinesis, Fivetran, Redshift, Druid, AWS S3, DBT, Cube, Census, BI Tools (Metabase, Looker)
• Debugging expertise and familiarity with monitoring tools like Rollbar, Datadog
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL

Nice to Have

• Experience with Infrastructure as Code tooling - e.g. Terraform
• Experience with Kubernetes
• Experience with modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what’s important to you
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard empowers every sales rep to perform like a top performer by bringing the power of personalized video outreach at scale. Through scalable solutions like AI Avatars and Video Messages, Vidyard enables reps to break through the noise, engage high-intent prospects, and accelerate deal velocity—all while helping sales teams gain more face-time with prospects and customers in a remote selling world. Join Vidyard and help us create the future of productive relationships between buyers and sellers!

About the Role

We are seeking an experienced Enterprise Customer Success Manager to join our team. In this role, you will own and manage a portfolio of high-value, complex customers, ensuring they receive maximum value from Vidyard’s offerings. You’ll proactively engage with customers, collaborate with account management, and build influential relationships across diverse stakeholders. You’ll act as a trusted advisor, advocate for product improvements, and drive customer engagement at the highest level.

This is a remote role open to candidates located in Canada and the United States.

About the Team

Our Customer Success team is built on 3 key pillars: Customer Success Management, Technical Services, and Launch Services. We work closely together to execute programs, processes, and playbooks that enable our customers to achieve success.

What You’ll Work On

• Own and manage a portfolio of high-value, complex enterprise customers, acting as their strategic business partner.
• Proactively address at-risk customers, mitigating churn by engaging with them at critical points in the customer lifecycle.
• Collaborate with cross-functional account teams to drive customer engagement and ensure value realization.
• Build and maintain influential relationships with customers with highly complex use cases, from end users to executive sponsors, to ensure a best-in-class customer experience.
• Actively monitor adoption, analyze data/metrics/industry trends, and develop strategies that maximize the value customers derive from Vidyard.
• Mentor and share best practices with the broader Customer Success team.
• Advocate for product and process enhancements by acting as the "Voice of the Customer" and working cross-functionally to implement improvements.
• Collaborate with senior leadership to support and execute key Customer Success initiatives.
• Leverage your excellent presentation skills to influence customer behavior and showcase the impact of Vidyard in webinars, conferences, and other platforms.
• Evangelize the benefits and value of our product and company.

What You’ll Bring to this Role and Your New Team:

• 5+ years of experience in customer-facing account management roles, with a proven track record of success in managing complex, enterprise-level accounts.
• Experience in sales or sales development.
• Previous experience in a B2B SaaS environment.
• Experience developing high-value, multi-threaded relationships to drive retention and growth.
• Strong problem-solving, negotiation, and commercial skills.
• A high degree of resourcefulness, flexibility, and adaptability in fast-paced environments.
• Excellent verbal, written, and interpersonal communication skills with the ability to lead data-driven discussions around business needs, organizational goals, and solutions with customers at all levels.
• A passion for learning quickly in a fast-paced, often ambiguous environment.

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and seek new ways to improve and grow—both personally and professionally.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.

At Vidyard, we celebrate the intersection of creativity, ambition, and impact. If you’re ready to contribute to our mission of transforming communication and being part of a team that’s customer-focused, hardworking, and values-driven, Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a driven and strategic Product Marketing Manager to join our Product Marketing team. Reporting to the Manager, Product Marketing, you will play a key role in driving the go-to-market strategy for Vidyard’s products and features, crafting compelling messaging, and enabling the sales team with the tools they need to win. This role involves close collaboration with the product, sales, and customer success teams to ensure that Vidyard’s product positioning aligns with customer needs and market dynamics.

This is a remote role open to candidates located in Canada.

About the Team

Our Product Marketing team is focused on communicating the value of Vidyard’s products to our customers and the market. You will work alongside a Senior Customer Marketing Manager, under the leadership of the Manager, Product Marketing, to deliver product messaging and drive adoption. We partner closely with product management, sales, demand generation, and customer success teams to ensure our go-to-market strategies resonate with our target audience and support business growth.

What You’ll Work On

• Partner with Manager, Product Marketing to develop and execute go-to-market strategies for Vidyard products launches and beta testing, aligning with business objectives, target markets, and customer needs.
• Partner with Manager, Product Marketing to define and refine positioning and messaging for Vidyard’s products, clearly articulating the value proposition, key benefits, and differentiators.
• Conduct market research such as willingness to pay and product-market fit, competitive analysis, and customer segmentation to identify opportunities and inform product marketing strategies.
• Collaborate with product management to ensure customer needs are reflected in the product roadmap and go-to-market plans.
• Own the creation of sales enablement materials in partnership with the Sales Enablement team, including product guides, sales presentations, battle cards, and training content, to support the sales team in effectively selling Vidyard’s products.
• Partner with the demand generation team to develop campaigns that drive lead generation and nurture prospects through the buyer’s journey.
• Gather and analyze feedback from customers, prospects, and the sales team to continuously optimize messaging and go-to-market strategies.
• Participate in regular sales training sessions and enablement workshops, equipping the sales team with up-to-date product information and competitive insights.
• Act as a product expert, representing Vidyard in webinars, customer meetings, and industry events as needed.

What You’ll Bring to this Role and Your New Team:

• 4+ years of experience in product marketing, preferably within the B2B SaaS industry.
• Strong ability to develop product positioning and messaging that resonates with target customers.
• Experience working closely with sales and R&D teams to deliver sales enablement materials and tools.
• Knowledge of marketing automation, CRM and sales engagement tools.
• Strong analytical skills, with experience making data-driven decisions to optimize marketing strategies.
• Excellent communication and collaboration skills, with the ability to work effectively across different teams and departments.
• Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.
• Understanding of digital marketing and growth strategies.
• Experience with both product-led and sales-led go-to-market approaches is a plus.
• Flexibility and adaptability to change, with strong problem-solving skills.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Manager, Brandto join ourMarketing team. Reporting to the Senior Director, Marketing, this role will be responsible for leading and executing the company’s brand strategy, driving brand consistency, and increasing brand awareness for the ultimate north star of driving growth for the business. This is a remote role open to candidates located in Canada.

About the Team

The Brand team consists of a cross-functional team, including a creative lead, video producer, designer, content manager, and external agencies (AR/PR) and contractors. You’ll develop and execute marketing strategies for brand growth, go-to-market campaigns, social media, and content. This role requires a blend of strategic leadership, creativity, and hands-on execution to drive growth and ensure all marketing initiatives align with the company’s objectives.

What You’ll Work On

• Brand Strategy & Execution
• Develop and implement a comprehensive brand strategy to enhance Vidyard’s market positioning and align with business objectives, driving lift in brand recall, pipeline generation for new and existing customers, and increased market share.
• Drive brand consistency across all channels by maintaining strong brand guidelines and ensuring uniformity in messaging, visuals, and tone of voice.
• Partner with product marketing, demand generation, sales, customer success, and other teams to align brand initiatives with go-to-market strategies and customer needs.
• Team Leadership & Collaboration
• Lead and mentor a team, including a Creative Lead, Content Manager, and various external contractors and agencies (AR/PR, social media).
• Create a collaborative environment that encourages creativity, accountability, and continuous improvement.
• Establish team goals, track performance, and provide guidance and support to drive results.

Content Strategy

• Develop and implement a content strategy that supports brand positioning, thought leadership, demand generation, and customer engagement goals
• Collaborate with the Content Manager to produce high-quality content such as blogs, whitepapers, eBooks, and other assets that align with the buyer's journey.
• Partner with our SEO team to create content for quality traffic and conversion rate improvements
• Work with external agencies or freelancers to enhance content production capabilities and expand the reach of content marketing efforts
• Analyze content performance using metrics to continuously improve and adapt the content strategy based on data-driven insights.

• Creative Development 
• Oversee the creation of high-quality creative assets, including website content, digital marketing materials, social media content, videos, and presentations.
• Ensure all creative work aligns with brand strategy and supports the company’s growth and marketing objectives.
• Go-to-Market Campaigns
• Collaborate on go-to-market strategies for new product launches and major marketing initiatives to drive pipeline with the demand and product marketing teams.
• Work closely with your team and the marketing team to develop compelling campaigns that communicate the brand's value proposition, engage the target audience, and drive pipeline generation.
• Collaborate with cross-functional teams to align brand positioning with customer touchpoints across the buyer journey.
• Social Media 
• Lead the social media strategy, driving engagement and increasing brand visibility across platforms for employees and executives.
• Guide social media contractors in content creation, scheduling, and monitoring to ensure alignment with the brand strategy.
• Actively monitor social media channels for customer feedback and conversations, responding appropriately to enhance brand reputation and engagement.
• External Communications & Public Relations
• Manage relationships with AR/PR agencies to elevate the brand's presence in the market through media placements, influencer partnerships, and industry events.
• Develop strategies for analyst relations, awards submissions, and other initiatives that build credibility and recognition in the market.

What You’ll Bring to this Role and Your New Team:

• 8+ years of content and brand marketing experience, in the B2B SaaS industry, with a proven track record of leading successful brand initiatives to drive growth
• 3+ years of experience managing a cross-functional team and external resources (agencies, contractors), with strong leadership and project management skills.
• Demonstrated ability to develop and execute strategic marketing plans that drive growth and brand awareness.
• Experience leading go-to-market campaigns and content development initiatives and strong understanding of social media best practices
• Experience working with PR, creative, and social agencies to deliver impactful campaigns
• Ability to track and measure brand performance, setting clear expectations for your team and hold them accountable to performance
• Excellent storytelling, verbal, and written communication skills, with the ability to convey brand value across different formats; confident presenting to an executive audience

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard empowers every sales rep to perform like a top performer by bringing the power of personalized video outreach at scale. Through scalable solutions like AI Avatars and Video Messages, Vidyard enables reps to break through the noise, engage high-intent prospects, and accelerate deal velocity—all while helping sales teams gain more face-time with prospects and customers in a remote selling world. Join Vidyard and help us create the future of productive relationships between buyers and sellers!

About the Role

Vidyard is looking for a Managerto lead our Velocity and Pipelineteam (Renewal Specialists, SDRs, and BDRs). Reporting to the Senior Director, Sales, you will: oversee a very large portion of our entire renewals base, managing all customers with spend <$20k. There is a huge potential to identify gaps or inconsistencies in this process and designing/executing improvements that could translate to major revenue results for our business. Additionally, you’ll play a critical role in one of our top 3 company priorities: demand generation. Our SDR/BDR team is the lifeblood of our organization by efficiently bringing in, and sourcing, high-quality pipelines for our sellers. Finally, you’ll play a key role in developing talent that will become the next generation of Vidyard AEs and AMs. 

This is an incredibly unique opportunity for the right person. Someone who is data and process driven, thrives in an environment of continuous improvement, and wants to be in a role where no two days are the same with a massive opportunity for impact. 

Our mission is to create the future of productive relationships with buyers and sellers and this team is a huge part of it (these teams will also be some of the biggest users of our exciting new AI Avatars product which represents our view of the future of B2B relationships).

This is a remote role open to candidates located in Canada.

About the Team

Our Velocity and Pipeline team consists of 3 SDRs, 2 BDRs, and 3 Contract Renewal Specialists (CRS). The SDR and BDR team are focused on pipeline (SDRs = inbound, BDRs = outbound) and the CRS team is responsible for high-velocity renewals and identifying upsell opportunities. The team is talented, focused, and energetic!

What You’ll Work On

• Manage a team that is critical to the current and future success of our organization. Team is currently comprised of 8 ICs:
• 3 inbound SDRs
• 2 outbound BDRs
• 3 Contract Renewal Specialists (CRS) whose role is to renew and upsell accounts with <$20k of spend. This team runs a high velocity process. 
• Some key goals for this unique role:
  • Optimizing the process and timing by which we reach out to these customers to renew. 
  • Optimizing our auto-renew process. 
  • Strategizing on how to step-up customers from deep legacy discounting towards our current list prices. 
  • Identifying and managing common objections in a scalable format (ideally using video!)
  • Evangelize our new product offering AI Avatars to these customers to spread awareness and generate pipeline. 
• Optimize our inbound process to maximize efficiency, and conversions of calls into AE meetings (SQLs), ultimately helping to meet inbound pipeline targets
• Work closely with Marketing & Sales Managers to iterate on our inbound and outbound processes to materially accelerate TOFU pipeline via both SDR and BDR pipeline channels. 
• Optimize our renewals process, from the initial outreach to contract completion, including identifying upsell opportunities. This is a meaningful part of our business with a huge opportunity for driving short-term impacts. This can include:
• Coach and mentor direct reports to provide career progressions to future sales roles
• You’ll work under our Senior Director of Sales, but have a dotted line to our Senior Director of Marketing on the pipeline elements of your role. You’ll also work cross-functionally with other key teams including Ops and Product. 

What You’ll Bring to this Role and Your New Team:

• Highly data-driven and process oriented individual with at least 4-6 years of management experience, preferably in a SaaS environment. 
• You have managed either an SDR/BDR team, or a renewals team; you are a curious person who has a keen interest in learning the other side of the business. Having experience in both is a BIG plus. 
• You are an inspirational leader, able to clearly articulate to your teams the ‘why’ behind the work they’re doing, and how they fit into the bigger picture of our company goals. You get the best out of your talent, and develop them to continue in their career path at Vidyard and beyond. 
• In particular, you are confident in managing early-career professionals. 
• You have the ability to regularly context-switch and can manage complexity in your job, able to juggle multiple priorities at the same time. 
• You orient on data and facts, but are scrappy and can move quickly when the situation requires it. You’re not afraid to proactively propose big changes that can drive impact in our business.
• Previous experience using Salesforce for reporting and dashboard analysis
• A proven talent scout who’s able to build and develop a talent pipeline to help Vidyard meet its sales staffing objectives
• Experience optimizing or building high functioning SDR/BDR teams

Our Tech Stack

• Salesforce
• Salesloft
• Zoominfo
• Sales Navigator
• Apollo
• Gong

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and seek new ways to improve and grow—both personally and professionally.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.

At Vidyard, we celebrate the intersection of creativity, ambition, and impact. If you’re ready to contribute to our mission of transforming communication and being part of a team that’s customer-focused, hardworking, and values-driven, Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a collaborative and revenue-minded operations professional that wants to become part of an amazing team. Reporting to our Senior Manager, Sales Operations, the Senior Revenue Operations Analyst will play a key role in developing the processes, infrastructure, and analysis that inform our go-to-market motion.

You have a well-rounded understanding of revenue and sales team KPIs, process design and system implications, and forecasting. You are energized by the opportunity to be a key individual in helping Vidyard close deals and continue to demonstrate value to customers. You are eager to learn new skills and technologies, enjoy analyzing data to uncover areas for improvement, and consistently seek ways to streamline processes. In this role you will be a key member of the Revenue Operations team, working closely with Sales, Customer Success, Finance and Revenue systems teams.

This is a remote role open to candidates located in Canada.

About the Team

Our growing RevOps team consists of a diverse and passionate group of individuals across sales operations, marketing operations, systems and tools. Our mission is to enable predictable and scalable revenue growth for Vidyard. We do this by partnering closely with GTM teams across Sales, Marketing, Customer Success as well as Product and Finance to develop the strategy, processes, and analytics that inform our go-to-market motion. Key functions and responsibilities we support include Planning, Forecasting, GTM process improvements, Territory Design, Deal Processing & Order Management, KPI reporting and analysis and, GTM tech stack optimization.

What You’ll Work On

• Sales Process Optimization:Evaluate and improve sales processes to increase efficiency and effectiveness. To do this, you will collaborate closely with sales teams to identify bottlenecks and implement solutions, as well as Sales Enablement and Sales Systems leads to support behavioral change management.
• Revenue Data Analysis and Governance:Analyze prospect and customer data to deliver actionable insights on revenue trends, customer behavior, and performance metrics. Conduct regular audits and month/quarter-end analyses to support business performance reporting. 
• Order management:Support our Sales team in the quote-to-close process; ensuring our pricing/discounting policies have been followed and all contract-level-data is accurate. This can require liaising with product and legal teams, as well as Sales/RevOps/Finance leadership. Where possible, identify opportunities for process improvement using our tech stack (Zuora, Salesforce).
• Revenue Planning: Assist in developing accurate revenue forecasting and financial models. Monitor performance against sales targets and forecasting through dashboards (primarily Salesforce), providing ad-hoc analysis on business performance drivers as needed.
• Performance Management: Identify, refine, and track key performance indicators (KPIs) to assess business performance, and most importantly, drive actions to ensure a continuous improvement across all teams. Aid in development of business requirements for stakeholder metrics, leveraging tools such as Google sheets, Salesforce, and BI tools.

What You’ll Bring to this Role and Your New Team

• Bachelors degree
• 3+ years of relevant experience in software SalesOps/BizOps/RevOps, or Sales Strategy
• Curious and analytical. Strong data-driven problem solving skills
• Intermediate excel skills (comfortable with advanced functions, pivots, lookups, etc.)
• Strong project management abilities and high attention to details
• Excellent communication skills to effectively collaborate with key sales leaders and other departments, such as marketing and finance, to ensure everyone is working towards the same goals
• Motivated to work in a fast-paced, dynamic growth environment
• CPQ (Configure, Price, Quote) experience a plus (ideally Zuora or Salesforce)

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for! 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, digital sales room platform, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Staff Product Designer to join our Product Design team. Reporting to the Director of UX, you will be at the forefront of our UX strategy. 

At Vidyard we pride ourselves in our ability to iteratively ship value to the users. Over the years this has resulted in some great new features and functionality. The good news is that users are finding lots of value in the product, but along the way we started noticing that our product is not as simple to use as it once was. That’s where you come in. In this critical role your main focus will be to develop and execute a strategic UX vision for how our various features and products work cohesively in a simple, delightful experience that users love.

About the Team

Our Product Design team includes (4) Sr. Designers that individually work alongside a product manager, a software development manager, and a team of skilled developers. This role would work closely alongside all product teams to help deliver holistic design experiences for our users.

What You’ll Work On

• Product Strategy: Design the right things! Continuously deepen your understanding of our users through research and discovery. Use insights to drive the product strategy and connect design initiatives with business outcomes.
• Craft & Quality: Design things right! Help us make user delight and ease of use a key differentiator of our product. Help the team continuously push the quality bar of our UX. Help evolve and set the vision of our design system.
• Communication & Collaboration: Presenting work to senior leadership with thoughtful storytelling to help influence and inspire. Help facilitate collaboration with the Designers across Product teams to create a high quality, cohesive user experience.
• Action & Impact: Balancing long term vision with short term execution. Continuously shipping value that is aligned to the vision.
• Level Up Others: Regularly coach members of the design team. Help educate others outside of the design team on the value of great design. Help implement improvements to team processes like critiques and team meetings.

What You’ll Bring to this Role and Your New Team

• 8+ years of experience as a Product Designer in a software company
• A strong understanding of the research and testing methods required to develop customer empathy, discover and validate ideas.
• Ability to own the end-to-end design process.
• Ability to zoom out to conceptual level design and zoom in to high fidelity prototypes. 
• Experience working in a squad with Product Managers and Software Developers.
• Experience in a Product-led Growth (PLG) company is considered an asset.
• Demonstrated ability to collaborate cross-functionally across Marketing, Sales, BizOps, and Customer Experience teams.
• Excellent organization and communication skills.

Application Requirements

• Submit your resume and portfolio of design work

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We also value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

We thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for an Intermediate Software Developerto join our Accounts & Billingteam. Reporting to the Software Development Manager, you will be a key part of the team responsible for our critical Account and Billing platforms! Through your technical expertise and development capabilities, you will play an important role in supporting the team to thrive while working cross functionally with our product and design teams to ensure our users are able to achieve their goals and seamlessly navigate our pricing and packaging opportunities.

This position is available to candidates located in Canada.

About the Team

Our engineering team consists of over 50 developers across multiple product streams. Each team owns a key portion of our experience. We are passionate about creating awesome products and making Vidyard an amazing place to grow and ship.

The Accounts & Billing team focuses on developing and optimizing the core systems and services that support permissions, accounts, and billing functionalities across Vidyard's applications and services. Their role is to deliver scalable and extensible platforms, enabling other teams to efficiently iterate on our existing products as well as easily launch and monetize new products.

What You’ll Bring to this Role and Your New Team

• A solid background in software engineering—you have had 3+ years of experienceshipping user-facing, scalable web products.
• The ability to work across the software stack as a generalist while bringing experience to either front-end or back-end development.
• A history of success delivering on different initiatives in an agile, iterative environment.
• Strong communication and collaboration skills—you strive for clarity and understanding and can navigate discussions around risks and tradeoffs.
• The desire to drive improvements to our quality, reliability, and performance standards.
• Lean thinking and an experimental, metrics-driven mindset.
• A high tolerance for ambiguity and a recognition that action is sometimes the best path to discovery.
• Eager to share knowledge among other developers and mentor junior developers on your team.

Our Tech Stack

• Version control - e.g. Git
• Testing frameworks such as RSpec, Jest, Mocha
• Modern front-end stacks - e.g. Vue.js, React.js
• Modern mobile frameworks - React Native
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Nice to have experience architecting microservice infrastructures 
• Distributed computing concerns such as message queues and pub/sub
• Operational concerns such as monitoring and logging

Our engineering team consists of generalists with expertise leaning toward either front-end or back-end development, all maintaining a comprehensive understanding of the full stack. Join us in shaping the future of Vidyard's core offerings and delivering unparalleled value to our customers.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for! 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Security Developerto join our IT & Security team. Reporting to the Manager, IT & Security, you will work primarily in conjunction with the greater R&D organization within Vidyard to grow and shape our security framework, as well as provide insight and collaboration during the design and development processes.

The Senior Security Developer will be a uniquely positioned individual, and will lend their experience and mentorship expertise in secure software development and secure Engineering practices to the rest of the team, navigating exciting and new technology, and leveling up Vidyard’s posture and framework while also growing and shaping their own skills.

This role is new to the team, and tailored toward a candidate who is excited about cybersecurity, secure coding, and secure development practices, while also looking for an avenue to display their own talents and leadership skills with a team that is eager to grow, and eager to learn. We’re looking for someone who has experience as a developer with a passion for security, taking ownership over and influencing secure coding practices across engineering.

This is a remote role open only to candidates located in Canada. 

About the Team

Our IT & Security is a fully cross-functional team that manages all IT and Security requests and requirements, manages our security framework, obligations, and compliance initiatives. Working closely with all other teams within Vidyard, the IT & Security team is positioned to provide world class support both to Vidyardians and our current and prospective clients throughout the sales enablement process. In addition, the team works alongside the Product and Engineering teams to ensure the security and protection, availability, and confidentiality of customer data remains top of mind and a company-wide priority.  

What You’ll Work On

• Designing, building, and maintaining tooling, software, and systems for securing our cloud infrastructure and/or applications.
• Owning the delivery and success of security engineering projects that span across engineering teams.
• Collaborating with other engineering teams and stakeholders to identify gaps, develop best practises, and build trust and relationships to help them deliver on their projects
• Identifying process gaps and championing necessary changes to enhance organizational security from an engineering perspective. 
• Evaluating and managing vulnerabilities, improving reporting and management processes. 
• Propose security-focused changes to the SDLC to streamline engineering efforts and company operations. 
• Owning key areas within the Security team, including infrastructure alerts and security vulnerabilities, driving process improvements and positive trends.
• Developing and implementing engineering related security policies and strategies in line with Vidyard’s goals and compliance initiatives. 
• Conducting risk assessments, staying updated on threats, and implementing risk management strategies to proactively address vulnerabilities. 
• Leading incident response, collaborating with leadership to resolve security events and mentoring staff through remediation efforts. 
• Monitoring security access, detecting anomalies, and instrumenting security tools to identify threats. 
• Conducting advanced monitoring, log review, and responding to complex security tickets and security submissions.
• Collaborating with product teams to integrate security into the software development lifecycle, conducting threat modeling, risk assessments, and ensuring secure coding practices. 
• Setting goals, and managing long-term projects while fostering a culture of continuous growth and improvement by mentoring others in areas you are skilled in.

What You’ll Bring to this Role and Your New Team

• 4+ years of experience in cybersecurity at software development or SaaS company.
• Experience working within a startup environment.
• A strong understanding of the domains in which you work ex. cloud security issues/best practises, AWS, observability tooling, GDPR, security tooling and automation.
• Experience with mentorship is preferred, as this will be a pivotal role in the Security team.
• Experience with software development lifecycle and secure coding practices is preferred, as this role will be uniquely positioned to guide these processes.  
• You thrive at solving ambiguous and challenging security or compliance problems.
• You are able to easily break down security problems or incidents into meaningful solutions to help mitigate future attacks or vulnerabilities.
• Experience with and a proven track record of making improvements and adjustments during development, reducing vulnerabilities introduced into code. 
• Strong communication and collaboration skills, with the ability to work effectively across teams and influence stakeholders.
• Self-driven attitude, and ability to identify gaps in programs and processes, with an aggressive approach to information gathering and advocating for change.

Our Tech Stack

While you don’t need to have experience with all of these technologies, experience with the highlighted technologies is preferred:

• Cloud Compliance PlatformsSIEM products
• Network Security (eg. WAF, Security Groups)
• Cloud Security Tooling (eg. AWS Inspector)
• Static Application Security Testing (SAST) Tools
• Dynamic Application Security Testing (DAST) Tools
• AWS Cloud Infrastructure and servicesInfrastructure as Code tooling - Terraform
• Version control - Git
• Testing frameworks such as RSpec, Jest, Mocha
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Container Orchestration platforms such as AWS ECS and KubernetesSecurity Infrastructure Tooling (WAF, Guard Duty, Datadog)

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for! 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Software Development Managerto join our Novateam, a pivotal force behind our cutting-edge AI Avatar feature and experimental functionalities. Reporting to the VP of Engineering, you will be responsible for guiding and supporting the team responsible for our critical AI Avatar and video sharing platform while maintaining excellent relationships and communicating effectively with all stakeholders. Through your technical coaching and guidance, you will create a supportive and challenging environment for your team to thrive, and participate in broader initiatives to help level up our engineering team as a whole.

This position is available to candidates located in Canada.

About the Team

Our engineering team consists of over 50 developers across multiple product streams. Each team owns a key portion of our experience. We are passionate about creating awesome products and making Vidyard an amazing place to grow and ship.

Our Nova Team is composed of five developers, a designer, a product manager, and a software development manager. We are dedicated to creating and enhancing Vidyard’s AI Avatar feature, continually improving and expanding its functionality. Additionally, we are focused on implementing more experimental features into our product in the future.

What You’ll Work On:

• Growing and developing an incredible team of hardworking and motivated developers with high expectations around individual ownership and impact.
• Ensuring the delivery of team projects and outcomes to drive forward business goals.
• Developing a healthy and collaborative culture that embodies Vidyard's values.
• Partnering with other leaders and the team to craft technical and product strategy.
• Collaborating across disciplines and building customer empathy to make an outsized impact.
• Level up our Engineering department and grow alongside your peers.

As a Software Development Manager You Can Expect to:

• Discover new opportunities and deliver them to thousands of customers.
• Refine your team’s charter and direction to maximize Vidyard’s growth.
• Foster strong cross-functional business and technical decisions, with Product Managers and Designers.
• Influence broad and impactful decisions.
• Share wins and celebrate success throughout the company.
• Unblock your team and eliminate the root cause.
• Take chances, and learn from setbacks alongside your leader, peers and team.

What You’ll Bring to this Role and Your New Team:

• 2+ years experience leading a development team in a cross-functional environment
• 5+ years of functional experience in software development, SaaS experience considered a plus. 
• Proven track record of delivering great solutions to complex problems while balancing technical and product concerns.
• Have effectively hired, onboarded, and managed a team of developers reporting to you.
• You love mentoring and nurturing developers, helping them be the best they can be.
• Experience fostering a culture of safety, inclusion, and belonging on a team, resulting in high levels of engagement and results.
• You follow through on your commitments, overcome blockers, navigate disagreements and take responsibility for your work and your team's work.
• You are comfortable in technical conversations, and supporting your team as they explore tradeoffs and make technical decisions.
• An interest in or working experience within Artificial Intelligence would be considered an asset.

Our Tech Stack:

• Managers at Vidyard come from technical backgrounds but may be unfamiliar with the technologies our teams use daily.
• We primarily use Ruby on Rails, Node.js, Vue.js, React, MySQL and AWS. Experience with some of these is a plus, experience with all of them is not necessary.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for! 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developerto join our Accounts & Billingteam. Reporting to the Engineering Manager, you will be a key part of the team responsible for our critical Account and Billing platforms! Through your technical mentorship and leadership capabilities, you will play an important role in supporting the team to thrive while working cross functionally with our product and design teams to ensure our users are able to achieve their goals and seamlessly navigate our pricing and packaging opportunities.

This position is available to candidates located in Canada.

About the Team

Our engineering team consists of over 50 developers across multiple product streams. Each team owns a key portion of our experience. We are passionate about creating awesome products and making Vidyard an amazing place to grow and ship.

The Accounts & Billing team focuses on developing and optimizing the core systems and services that support permissions, accounts, and billing functionalities across Vidyard's applications and services. Our role is to deliver scalable and extensible platforms, enabling other teams to efficiently iterate on our existing products as well as easily launch and monetize new products.

What You’ll Bring to this Role and Your New Team

• A solid background in software engineering—you have had 6+ years of experience shipping user-facing, scalable web products.
• The ability to work across the software stack as a generalist while bringing experience to either front-end or back-end development.
• Proven ability to make informed architectural decisions and contribute to the overall technical strategy.
• Strong documentation skills, with a commitment to maintaining clear and comprehensive technical documentation.
• Proficiency with AWS services, including S3, Lambda, SQS, and other related technologies.
• A history of success delivering on different initiatives in an agile, iterative environment.
• Strong communication and collaboration skills—you strive for clarity and understanding and can navigate discussions around risks and tradeoffs.
• The desire to drive improvements to our quality, reliability, and performance standards.
• Lean thinking and an experimental, metrics-driven mindset.
• A high tolerance for ambiguity and a recognition that action is sometimes the best path to discovery.
• Eager to share knowledge among other senior - staff level developers and mentor junior and intermediate developers on your team.

Our Tech Stack

• Version control - e.g. Git
• Testing frameworks such as RSpec, Jest, Mocha
• Modern front-end stacks - e.g. Vue.js, React.js
• Modern mobile frameworks - React Native
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Nice to have experience architecting microservice infrastructures 
• Distributed computing concerns such as message queues and pub/sub
• Operational concerns such as monitoring and logging

Our engineering team consists of generalists with expertise leaning toward either front-end or back-end development, all maintaining a comprehensive understanding of the full stack. Join us in shaping the future of Vidyard's core offerings and delivering unparalleled value to our customers.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior People Operations Specialist to join our People team. Reporting to the VP, People, the Senior People Operations Specialist owns many aspects of Vidyard’s People Operations, programs and systems that keep the wheels turning at Vidyard. These programs include but aren’t limited to: compensation, benefits, performance, people metrics, policies, workflows, HR tech stack and compliance. In addition, the Senior People Operations Specialist will lead new projects to continually improve our people processes and people experiences. 

This is a remote role open to candidates located in Canada.

What You’ll Work On

• HR Policies and Compliance: Ensure People policies are legally compliant, up-to-date, and aligned with company culture while supporting ongoing HR compliance audits.
• Compensation and Benefits Administration:Oversee the administration of competitive compensation and benefits programs, including managing salary structures, group benefits renewals, and partnerships with external vendors.  
• HR Analytics and Reporting: Develop dashboards to track key People metrics and provide insights to leadership to drive data-informed decisions and continuous process improvements.  
• Systems and Process Improvement: Implement process improvements for efficient People Operations and manage HR technology, serving as Systems Administrator for key platforms.  
• Employee Engagement: Enhance employee satisfaction through initiatives and programs while serving as an advocate for employees on People-related inquiries.  
• Project Management:Collaborate with Talent Acquisition and Business Partners to execute high-priority People Operations projects, ensuring timely completion and alignment with organizational goals.  

What You’ll Bring to this Role and Your New Team:

• 5+ years of experience in HR or People Operations, with a focus on compliance, compensation, benefits, and analytics.
• Knowledge of Canadian and U.S. employment legislation.
• Technical proficiency with Excel/Google Sheets (pivot tables, formulas).
• Experience with HRIS systems (Lattice, HiBob) and intranet tools (Confluence).
• Strong project management skills and experience leading cross-functional projects.
• Ability to manage multiple priorities independently.
• Resilient, adaptable, with strong problem-solving skills.
• Excellent attention to detail and interpersonal communication skills.

Our Tech Stack

• HRIS (HiBob)
• Performance/Engagement (Lattice)
• Compensation (CompAnalyst)
• Onboarding (Kinfolk)
• Intranet (Confluence)

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one*
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match*
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developerto be a key player in our Developer Platformteam. In this role, you'll be working closely with an awesome team of developers and a product manager, all under the guidance of an Engineering Manager. Your goal? To use your skills to simplify and enhance the day-to-day experience of our developers.

This role is available to candidates currently located and eligible to work within Canada.

About the Team

Our Developer Platform team is where innovation meets expertise in two dynamic pillars:

Infrastructure Pillar: This area is dedicated to crafting the foundational infrastructure for microservices that propel our business forward. They are at the forefront of defining and realizing a vision for best-in-class scalability and availability. Ensuring our services thrive in Kubernetes clusters, with a keen focus on observability (Metrics, Logging, Distributed Tracing).

Developer Experience Pillar: Focuses in empowering and unblocking product teams with state-of-the-art developer tooling. Think cloud development environments, cutting-edge CI/CD tooling (build, test, deploy), crafting golden paths, streamlining onboarding processes, and leading the way in incident management. It's all about creating a smooth, efficient developer journey.

By ensuring our infrastructure is robust and our developers are well-supported, our Developer Platform team plays a crucial role in enabling our business to thrive and innovate.

What You’ll Work On

• A cross-functional team that implements platform tools, automates processes, maximizes uptime, and maintains a Kubernetes-based cloud development environment.
• Enhancing the technical expertise of fellow engineers on the team and providing insightful, thorough code reviews.
• Identify opportunities to Introduce new workflows or tooling to enhance the developer experience.
• In partnership with the team, you will be responsible for the observability solution, implementing best practices for Logging, Metrics, and Tracing.
• Creating and running enablement sessions to empower developers. Improve and maintain comprehensive documentation to facilitate easier onboarding and efficient processes.
• Participating in a rotation program to support developers with questions and issues related to internal tools, ensuring smooth operations.

What You’ll Bring to this Role and Your New Team

• Technical Expertise:5+ years of experience in software development and a strong understanding of cloud development environments and CI/CD practices, with practical experience using tools like GitHub Actions and other CI integration tools (e.g., Merge Queue, code coverage, etc.).
• Developer Experience Advocate: You're all about crafting tools that resonate with engineers. Your focus? Simplicity, supportability, ease-of-use. Plus, you're a pro at gathering feedback and enhancing the developer experience.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Collaboration Across Teams: Work closely with product teams to build a robust infrastructure that aligns with business needs and developer requirements. You excel in making things clear, understanding risks, and discussing trade-offs.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have a metrics-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.
• Problem-Solving Skills: Ability to identify and address pain points in the developer workflow, implementing effective solutions.
• Feedback-Driven Approach: Eagerness to learn from developer feedback through surveys and interviews, and apply these insights to drive improvements.

Bonus if you:

• Have past experience working at a SaaS Product Led Growth company.
• Are experienced with AI

Technical Skills We’re Targeting:

• Experience with the Kubernetes echo system tooling
• Experience with scripting languages such as python
• Infrastructure as Code tooling - e.g. Terraform
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and tools like ArgoCD, Jenkins, GitLab CI, CircleCI, or GitHub Actions.
• Observability tools including Prometheus, Grafana, Datadog and Rollbar
• Some experience of modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Distributed computing concerns such as message queues and pub/sub
• Understanding of Graphql and RESTful APIs

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, digital sales room platform, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Mid Market Account Executiveto join our Sales team. Reporting to the Director of Sales, you will play a crucial role in managing intricate sales cycles within the Mid Market sector and your expertise will be crucial in effectively presenting the value of our solutions, customized to meet individual customer needs.

This is a critical role in helping us accelerate our growth at Vidyard - this is an exciting space and we need strong problem-solvers and consultants who are focused less on selling, per-se, and more on identifying and solving customer challenges. The right person will get heavy investment from our team in terms of career growth and development, and work with a strong skillset in a collaborative, team-based environment. 

This is a remote role open to candidates located in Canada and the US.

About the Team

Our New Business team is a small (but mighty!) team of 4 Mid-Market and Enterprise Sales reps. The Team is responsible for acquiring and growing some of our largest customers while closely coordinating with marketing and BDR teams to maintain pipeline generation and leads.

The unique aspect of this role is that you’ll hunt into prospects, but also have the opportunity to sell into a portfolio of low-spend, high-whitespace customers, allowing you to build your muscles on that side of the business as well. The leader overseeing this time also looks after the Account Management team, so there will be learnings across both sides. 

What You’ll Work On:

• Managing Mid Market sales cycles
• Sourcing and developing a pipeline of new opportunities
• Ownership of fast and high volume transactions
• Managing relationships with new and existing customers
• Presenting the value of our solutions to the customers’ individual needs (based on deep, thoughtful discovery to uncover customer challenges and objectives). 
• Forecasting sales activity and revenue achievement
• Performing online demos of our product
• Focusing on establishing Vidyard as a trusted business partner for target accounts
• Managing your own data and metrics - we aim to be a highly disciplined and rigorous organization that tracks leading indicator metrics that will lead to success. 

What You’ll Bring to this Role and Your New Team:

• ~ 6 years of sales experience; preference for experience with SaaS based organizations
• Full cycle sales experience
• Solid understanding of SaaS concepts such as ARR, AOV, MRR, Churn, etc.
• Track-record of over-achieving quota/targets
• Excellent written, verbal and presentation skills
• Experience with outbound prospecting, as we do high volume outreach to targeted accounts
• CRM experience, preferably Salesforce

Our Tech Stack

• Salesforce
• Salesloft
• Zoominfo
• Sales Navigator
• Apollo
  
  

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one*
• Wellness allowance to spend on what's important to you 
• Unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match*
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

We thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com.

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developerto be a key player in our Developer Platformteam. In this role, you'll be working closely with an awesome team of developers and a product manager, all under the guidance of an Engineering Manager. Your goal? To use your skills to simplify and enhance the day-to-day experience of our developers.

This role is available to candidates currently located and eligible to work within Canada.

About the Team

Our Developer Platform team is where innovation meets expertise in two dynamic pillars:

Infrastructure Pillar: This area is dedicated to crafting the foundational infrastructure for microservices that propel our business forward. They are at the forefront of defining and realizing a vision for best-in-class scalability and availability. Ensuring our services thrive in Kubernetes clusters, with a keen focus on observability (Metrics, Logging, Distributed Tracing).

Developer Experience Pillar: Focuses in empowering and unblocking product teams with state-of-the-art developer tooling. Think cloud development environments, cutting-edge CI/CD tooling (build, test, deploy), crafting golden paths, streamlining onboarding processes, and leading the way in incident management. It's all about creating a smooth, efficient developer journey.

What You’ll Work On

• Development & Optimization of Core Infrastructure: You'll be instrumental in crafting, enhancing, and upholding the core infrastructure vital for our microservice architecture.
• Managing Kubernetes Cluster(s): Oversee our Kubernetes environments, focusing on their efficiency, security, and ongoing updates.
• Implementing Observability Tools: Embed and refine tools for metrics, logging, and distributed tracing, making our systems more transparent and proactive in issue resolution.
• Code Contribution and Review: Actively contribute to project codebases and expand your impact through code reviews and repository maintenance.
• Enhancing our CI/CD Pipeline: Elevate our CI/CD processes for swifter and more frequent builds and deployments, while maintaining simplicity and optimization.
• Infrastructure Monitoring: Utilize SLOs and dashboards to monitor infrastructure performance, supporting developers with new tech and system insights.
• Adhering to Industry Standards: Apply both industry and our internal standards to maintain optimal system operations through established procedures.
• Security-Focused System Design: Champion secure-by-default systems with a strong technical design and a proactive security approach.

What You’ll Bring to this Role and Your New Team:

• Infrastructure Expert: Dive deep into containerization, Kubernetes, and cloud services. If these are your passions, we're looking for you.
• Developer Experience Advocate: You're all about crafting tools that resonate with engineers. Your focus? Simplicity, supportability, ease-of-use. Plus, you're a pro at gathering feedback and enhancing the developer experience.
• Pragmatic Visionary: You're not just chasing cool tech. You understand what drives business impact and make smart, balanced choices. You're flexible with tech and languages, and ready to pick up new skills as needed.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Communication Champion: You excel in making things clear, understanding risks, and discussing trade-offs.
• Collaboration Across Teams: Work closely with product teams to build a robust infrastructure that aligns with business needs and developer requirements.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have a metrics-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.

Bonus if you:

• Have past experience working at a SaaS Product Led Growth company.
• Are experienced with AI

Technical Skills We’re Targeting:

• Container Orchestration platforms such as AWS ECS and Kubernetes (AWS EKS)
• Experience with the Kubernetes echo system tooling
• Infrastructure as Code tooling - e.g. Terraform
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and tools like ArgoCD, Jenkins, GitLab CI, CircleCI, or GitHub Actions.
• Observability tools including Prometheus, Grafana, Datadog and Rollbar
• Some experience of modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Distributed computing concerns such as message queues and pub/sub
• Understanding of Graphql and RESTful APIs

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We’re passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is seeking a Senior Software Developer to join our dynamic Core Team, a pivotal force behind our leading video platform and user experience. As a key player in this team, you will take ownership of critical services, including encoding, dashboard, chrome extension, mobile app, captions, thumbnails, and AI integrations. This role is instrumental in shaping the core features and functionality that define Vidyard's offerings to our valued customers.

Reporting directly to the Software Development Manager, you'll collaborate with a cross-functional team of developers, designers, and product managers to address customer challenges and deliver exceptional software solutions. 

This is a remote role open to candidates located inCanada. 

About the Team

Our Core Team is composed of ten developers, a product manager, and a designer divided into 2 streams of work:

Scale Stream: The Scale Stream takes charge of our enterprise accounts, meticulously curating the features and functionalities essential for our corporate customers and partners. This team is focused on ensuring our product meets and exceeds the unique requirements of our enterprise accounts, empowering them with innovative AI functionalities to increase efficiency of their sales cycle.

Tech Stream: At the heart of our Core Team's responsibilities lies the Tech Stream, which takes ownership of a substantial portion of our application. This stream is tasked with spearheading projects to guarantee the performance, quality, availability, and scalability demanded by our system and valued customers.

We are currently hiring for the Scale Stream!

What You’ll Bring to this Role and Your New Team:

• A solid background in software engineering—you have had 6+ years of experience shipping user-facing, scalable web products.
• The ability to work across the software stack as a generalist while bringing experience to either front-end or back-end development.
• A history of success delivering on different initiatives in an agile, iterative environment.
• Strong communication and collaboration skills—you strive for clarity and understanding and can navigate discussions around risks and tradeoffs.
• The desire to drive improvements to our quality, reliability, and performance standards.
• Lean thinking and an experimental, metrics-driven mindset.
• A high tolerance for ambiguity and a recognition that action is sometimes the best path to discovery.
• Eager to share knowledge among other senior - staff level developers and mentor junior and intermediate developers on your team.
• Bonus if you have previous experience with Generative AI or AI tooling.

Our Tech Stack

• Version control - e.g. Git
• Testing frameworks such as RSpec, Jest, Mocha
• Modern front-end stacks - e.g. Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Nice to have experience architecting microservice infrastructures 
• Distributed computing concerns such as message queues and pub/sub
• Operational concerns such as monitoring and logging

Our engineering team consists of generalists with expertise leaning toward either front-end or back-end development, all maintaining a comprehensive understanding of the full stack. Join us in shaping the future of Vidyard's core offerings and delivering unparalleled value to our customers.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what’s important to you
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Data Science at Vidyard is aimed at using data, analytics, and sciences to improve various aspects of our business. We are looking for a Senior Data Scientist to join our Research and Development team, leading experimentation and advanced data science needs. This role will be partnering closely with our Product, Go to Market and Finance stakeholders to drive data informed decisions by building predictive models, conducting statistical analysis and deriving business insights. This is a unique opportunity to have a high level of impact by establishing the data science discipline at a growing company.

This is a remote role open to candidates located inCanada.

What You’ll Work On

• Lead the design, analysis, and interpretation of experiments that shape decision-making for the Vidyard strategy
• Lead the design, development, and implementation of advanced statistical models and machine learning algorithms
• Analyze large, complex datasets to identify trends, patterns, and opportunities for growth and optimization
• Drive and implement high impact projects end to end
• Partner with our Vidyard stakeholders (Product, Finance, RevOps and Engineering) on advanced analytic initiatives (e.g., prediction modeling, causal inference, experimentation etc)
• Present your research and insights to executive stakeholders
• Work with business stakeholders to connect analysis to key decisions that affect the business to influence and drive impact
• Balance handling ad hoc requests while also driving larger projects forward

What You’ll Bring to this Role and Your New Team:

• 7+ years of experience in data science with a strong background in statistical modelling, machine learning, and data analysis
• Master’s or PhD in Data Science, Statistics, Computer Science, Mathematics, or a related field.
• You have statistical skills utilized in A/B testing, analyzing observational data, and statistical modelling
• You are comfortable working with large data sets and analyzing complex data with SQL and other tools such as AWS Redshift, DBT and Cube.
• You have good business acumen on product innovations and excellent problem solving skills to translate business requirements to data science problems
• You have a strong bias to action, delivering results quickly with iteration instead of waiting for perfection
• You are a fast learner and are comfortable with ambiguous requests
• You have exceptional communication skills and can manage stakeholder priorities directly

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one*
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match*
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

*Benefits described are Canadian specific, if you’re located in another country our People team will speak with you about localized benefits for you.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Product Managerto join our Product team. Reporting to the Senior Director of Product, you will be at the forefront of Vidyard's mission to build productive relationships between buyers and sellers. Your main focus will be to develop and execute a strategic vision for how AI can help automate tasks to create more personalized outreach at scale. You will also play a role in shaping Vidyard’s future by ensuring new innovation can be supported through a flexible product architecture.

This is a remote role open to candidates located in Canada.

About the Team

Our product development team includes a product manager, a product designer, a software development manager, and a team of eight skilled developers. We work closely alongside all product teams, growth, marketing, finance and customer success to deliver exceptional results. We take a bottoms up approach at Vidyard, so we are looking for a PM who can develop and lead a product strategy from conception through to execution. We are also a customer centric company, so knowing how to build user-friendly and scalable customer experiences is key. We're passionate about delivering exceptional results and are always striving to improve!

What You’ll Work On

• Own a strategy for expanding our product offerings to meet the changing customer needs especially with the rise of AI. With our web app, browser extensions, mobile apps and integration ecosystem, there’s plenty to be excited about.
• Own the core user experience of the product to continually improve on usability in a way that ensures long term scalability.
• Take a data-driven approach to inform company direction.
• Leverage market data, customer feedback, and experimentation to drive decisions on key problem areas.
• Challenge decisions with qualitative and quantitative observations.
• Define goals and set targets against core business metrics.

As a Senior Product Manager, You Can Expect to:

• Develop strategic initiatives that ladder up to company goals, being able to break down these initiatives into concrete next steps that deliver results while laddering up to the bigger picture.
• Formulating business questions and observations to collect and analyze data to inform your decisions in order to connect project level outcomes to key metrics that drive user onboarding and engagement and that produce meaningful outcomes.
• Fostering closer relationships with Vidyard's users and leverage feedback to help prioritize roadmap decisions. You'll balance feedback from users with the business needs and make trade off decisions where necessary.
• Own cross-organization business outcomes by assessing results and defining next steps. You will make decisions that take into account team and company level trade-offs. You will clearly articulate to your peers and executive leadership why your current work is important to the company's vision and goals.
• Build buy-in and support for your projects from senior managers both within and outside the product organization while mentoring more junior team members on how to do the same. You will work with your manager to put together a concrete and actionable career development roadmap.

What You’ll Bring to this Role and Your New Team:

• 5+ years of experience as a product manager in a software company
• Experience leading great technology products from discovery to delivery to iteration
• Experience working with product designers and software developers
• Experience balancing a portfolio of highly-validated, big bet initiatives alongside higher risk, experimental initiatives
• Demonstrated ability to collaborate cross-functionally across Marketing, Sales, BizOps, and customer experience teams
• Excellent organization and communication skills
• An eye for fresh, modern app design

Bonus points for:

• Previous work on B2B SaaS companies and video technology
• Previous work on core user experiences including designing shell UX, navigation UI, and product architecture.

Our Tech Stack

• Agile project management tools (Jira)
• Data analysis software (including, but limited to metabase, Looker, Heap)
• Digital adoption software (including, but not limited to Pendo, Candu)

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one*
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match*
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

*Benefits described are Canadian specific, if you’re located in another country our People team will speak with you about localized benefits for you.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

We are seeking a dynamic and experienced Senior Sales Enablement Specialistto join our team. Reporting to our Senior Director, Sales this role is critical in equipping our sales team with the tools, resources, and training necessary to drive revenue and achieve our sales goals. The ideal candidate will have a strong background in sales enablement, excellent communication skills, and the ability to work cross-functionally to enhance the sales process.

This is a remote role open to candidates located in Canada.

What You’ll Work On

• Design and execute comprehensive sales enablement programs that align with Vidyard’s top company priorities, especially enabling our team to sell our newest innovation, AI Avatars, and partnering closely with Marketing to accelerate our demand generation efforts. 
• Collaborate with sales leadership to identify key areas for gaps in rep skills or motions, and proactively create action plans. You’ll get to work with innovative technologies like ReplayzIQ to help us do this at scale, so we’re looking for someone comfortable with enabling reps on new tools and using AI fluently. 
• Develop and deliver training programs for new and existing sales team members on best-in-class discovery (we believe in value selling), sales techniques, product knowledge, and industry best practices.
• Work closely with marketing, product, and customer success teams to ensure alignment and consistency in messaging and go-to-market strategies.. You’ll sit at a unique place between important functions - you’ll be the person that helps us connect the dots and serve as the cross-functional ‘glue’. 
• Create and maintain training materials, including presentations, manuals, and e-learning modules. Make sure these materials aren’t used as boring presentations, but as foundations for thoughtful discovery conversations!
• Evaluate and implement sales tools and technologies to streamline the sales process and improve efficiency. Beyond this, we’ll ask you to own certain key vendor relationships to get the most out of them, helping us achieve 10x by leaning on key partners to execute efficiently against our strategy. 
• Ensure sales teams have access to up-to-date sales collateral, competitive information, and product documentation.
• Stay updated on industry trends, best practices, and emerging technologies in sales enablement.
• Continuously seek feedback from the sales team to refine and improve enablement programs.

What You’ll Bring to this Role and Your New Team:

• 5+ years of experience in sales enablement, sales operations, or a related role.
• Proven track record of developing and implementing successful sales enablement programs.
• Strong understanding of sales processes, methodologies, and technologies.
• Excellent communication, presentation, and training skills.
• Proficiency in using Sales Navigator, Gong, Salesforce preferred. Experience with LeadIQ is nice-to-have.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Ability to work independently and as part of a team in a fast-paced environment.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one*
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match*
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.