Work Location: Paris, France

Cloudflare’s solutions engineering (SE) function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!).

What you’ll do

As a Solutions Engineering Manager, you set the cadence of the team’s communication, collaboration and culture. Supporting the personalised individual development plan for each team member, you will coach our SE colleagues across Southern Europe (France, Portugal, Spain and Italy) to excel across the sales and technical disciplines necessary to support a successful team. You will also work closely with our Enterprise prospects and customers by shadowing and improving your team’s technical expertise to help develop good practice and ensure a high standard of customer success.

Responsible for the hiring, on-boarding, enablement and technical pre-sales performance of Solutions Engineers within your charge, you will be the focal point for coordinating the team’s resources to have the greatest customer impact and to help provide guidance when specific assistance is required or to escalate early and to engage the correct resources at the right time. 

To aid your team, you will work closely with cross-functional teams at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organisation as you seek out and advise your team on how to create scalable solutions for your customer’s needs.

Who we are

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. 

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. 

Requirements

• Minimum of 3 years in a prior leadership role, with minimum of 10-years related industry experience.
• Demonstrable experience in coaching, leadership skills or team management.
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios.
• Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers.
• Proven track record in technical pre-sales domain.
• Proven knowledge of the enterprise market in Southern Europe (in particular France)..

Inter-Team Goals

• Cultivate cross SE team/office coordination, keep us all connected as one team.
• Facilitate knowledge transfer between SE teams.
• Ensure the team learns from the great ideas of single team members.
• Ensure mistakes are not repeated within the team.
• Develop strong relationships outside of SE organisation to aid in escalation of issues.(product/support/engineering/special projects/marketing/legal/etc).
• Maintain strong communication with Account Executives and Customer Success leads.

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop.
• Exemplify and cultivate positive culture traits.
• Provide support and confidence to team members.
• Cultivate a very open communication environment. Criticism is welcome and appreciated.
• Maintain a culture of independence amongst team members while offering advice to team members on how to improve.

Personal Goals

• Operate as a highly performing individual contributor.
• Maintain trust and respect from the team.
• Ability to handle any call, from any customer.

Responsibilities

• Workload Management.
• Report on individual SE strengths and weaknesses and support performance management to achieve high-standards of success
• Conduct 1:1’s with team members.
• Act as a point of escalation for team issues, escalate issues that can’t be solved in the team.
• Recruit, interview, and on-board new team members.

Please note: This role will require you to be based in Bengaluru.

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

Based in India (Mumbai), you will drive sales into commercial and mid-market accounts across India for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure.

The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers. Industry experience selling into Digital Natives, IT/ITES, Retail and other Enterprise verticals along with Service Provider is desired in this role.

As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions.

Additional responsibilities will include

• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Bachelor's degree required
• Fluent in English 
• Relevant direct experience, track record, and relationships within corporate enterprise accounts in India market 
• Minimum 7 years of direct B2B selling experience, preferably managing internet accounts 
• Direct experience selling network security and/or CDN / Application Security solutions and services preferred
• Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred
• Experience managing longer, complex sales cycles
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organisational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

Please note: This role will require you to be based in Delhi / NCR.

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

Based in India (Delhi/Gurugram), you will drive sales into commercial and mid-market accounts across India for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure.

The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers. Industry experience selling into Digital Natives, IT/ITES, Retail and other Enterprise verticals along with Service Provider is desired in this role.

As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions.

Additional responsibilities will include

• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Bachelor's degree required
• Fluent in English 
• Relevant direct experience, track record, and relationships within corporate enterprise accounts in India market 
• Minimum 7 years of direct B2B selling experience, preferably managing internet accounts 
• Direct experience selling network security and/or CDN / Application Security solutions and services preferred
• Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred
• Experience managing longer, complex sales cycles
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organisational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

About the Department

Channel Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all work together to help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real technical problems while creating the revenue streams that help the company provide free services to millions in our community.

What you'll do

We are looking for a seasoned channel sales professional to help us build out the channel organization in the region. This is a great opportunity to be part of the Channel Sales Team in the region and play a critical role in developing Cloudflare’s presence in the market.

In this role, you’ll be working with large complex matrix organizations to expand the Cloudflare presence in these accounts and drive repeatable managed services business within their core technology teams . You will build a regional partner business plan with quantified goals and milestones to achieve partner sourced revenue metrics to meet all quarterly sales requirements.

As a Principal Channel Account Manager, Strategic Partners, you will  work with partner stakeholders to drive sales enablement and coordinate technical training of Cloudflare’s solutions, work with respective field teams on demand generation initiatives and campaigns,  as well as working with direct sales on various partner initiated opportunities (PIO), acting as the bridge between the respective sales & technical teams. You will also foster “peer to peer” relationships both at field level and up through the Senior Leadership Team (SLT)

Additional responsibilities will include:

• Maintain and report an accurate sales forecast in Salesforce.
• Manage contract negotiations. Maintain a robust sales pipeline.
• Develop long-term strategic relationships with key partners.
• Ensure customer satisfaction.
• A strong network within the Global System Integrators and large MSSP’s is highly desirable.

 Examples of desirable skills, knowledge and experience

12+ years experience or level of demonstrated competency  in Software/SaaS/Cyber-Security Sales & Channel management and a proven track record developing large enterprise Systems Integrators/MSSP’s

Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.

Technical competence preferred.

• Proven ability to lead partner relationships, including facilitating ongoing partner cadence, conducting quarterly reviews, and tracking / reporting on key partner metrics
• Proven success in partner-initiated opportunity and deal registration processes, and growth in these areas
• Proven ability to enable partners through training and certification, from sales to post-sales
• Strong understanding of partner programs, particularly tiered programs supporting diverse routes-to-market, partner specializations, partner services and managed services 
• Strong understanding of partner funding and incentive programs such as MDF, SPIFF and other partner incentives
• Experienced in working with Account Sales Executives and partners throughout the sales cycles, from deal registration to deal closure
• Ability to collaborate effectively across supporting teams, including Solution Engineers, Sales Operations, Product, Marketing and Sales  
• Ability to communicate effectively at all levels, from sales reps to C-suite execs within the partner account,.

Job Location: Milan, Italy

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

Our Iberia Sales Team has been building an Enterprise focussed team spanning across mid-tier and all the way up to Global 2000 Enterprise accounts. Cloudflare has accelerated bringing both Enterprise and Fortune 1000 companies onto our platform in recent years, and this team will do that with more focus, faster pace, and higher long term growth expectations.

As the Sales Directoryou will lead our Accounts’ sales teams for the Italian and Spanish market whilst reporting directly to the Southern Europe VP. We are seeking a highly experienced and talented Sales Leader to help us manage and grow the organization with overall responsibility for driving Cloudflare's revenue, hiring and brand awareness while maintaining the Cloudflare Culture. 

The position will require leadership that spans go-to-market strategy development, managing Account Executives and key account planning program development and implementation, executive relationship mapping and alignment, cultivating deep levels of trust and product co-creation, balancing short term with long term sales cycles and collaborating extensively cross-functionally to bring to bear product, marketing, support, success, solution engineering and channel onto our highest growth potential accounts. The goal is cultivating delighted, referenceable, multi-million dollar (ACV) large enterprise Cloudflare customers who obtain business value from today’s portfolio and our future roadmap.

• Drive sales growth through successful leadership, organisational planning, customer service, and outstanding execution of all regional go-to-market programs (sales, customer success, solutions engineering, business development, support and field marketing).
• Lead a senior, experienced Sales Team as well as directly and indirectly lead the supporting roles and resources
• Continue to grow and build the Iberia Sales Team and drive the hiring needs through partnering with global functional leadership and recruiting resources.
• Adopt and influence the company’s sales methodology/process and drive best practices on selling, forecasting, and account management.
• Continuously design, build and execute strategies for Iberia in collaboration with various regional and global functional leaders especially as it relates to multinational corporations with distributed buying centres and infrastructures
• Represent Cloudflare as the single point of contact for all operational concerns, ensuring proper and timely escalation and resolution.
• Ensure that corporate policy and regulatory initiatives are consistently applied and followed by the sales organisation.
• Outstanding leadership - inspiring interpersonal effectiveness to lead teams, develop talent and effect change. Willing and able to be a “doer” and “influencer”.
• Drive business cadence for forecast calls, functional review meetings, deal review, customer account reviews, weekly team meetings and periodic company-wide kick offs.
• Represent Cloudflare as appropriate at external conferences, media, and PR events. Formulate and maintain relationships with key industry, public sector groups/forums, publications, and other related associations to help foster our Strategics’ business.
• Travel within EMEA will be expected.

Examples of desired skills, knowledge and qualifications

• Minimum 7 years of senior and multi-level sales leadership experience, coupled with 10+ years of direct B2B selling experience to large enterprise accounts.
• Experience managing longer, complex sales cycles but driving a quarterly cadence.
• Proven ability to sell solutions to large strategic customers.
• Strong understanding of sales process/methodology, pipeline management, accurate forecasting and delivering results quarterly.
• Individuals that have been promoted to sales leadership within companies is a plus with a proven track record of significant over-quota achievement and demonstrated career stability.
• Experience selling into Financial Services, Retail, Insurance, Pharma, Healthcare, Consumer Markets, Media/Publishing, Manufacturing, and Technology companies, among others.
• Experience in network performance and security, “how the internet works”, corporate networking and SD-WAN as well as industry concepts such as Zero Trust and SASE.
• Aptitude for learning technical concepts/terms (technical background in engineering, computer science, or IT is a plus).
• Strong interpersonal communication and organisational skills.
• Excellent presentation skills to executives & individual contributors.
• Self-motivated; entrepreneurial spirit.
• Comfortable working in a fast paced dynamic environment.

Please note: This role will require you to be based in Mumbai

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

Based in India, you will drive sales into BFSI focussed enterprise accounts across the Western India region, for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure.

The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers. Industry experience selling into Finance, Retail, Manufacturing and other Enterprise verticals along with Service Provider and exposure to application and network security and zero trust is desired in this role.

As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions.

Additional responsibilities will include

• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• < 50% travel

Examples of desirable skills, knowledge and experience

• Bachelor's degree required
• Fluent in English 
• Relevant direct experience, track record, and relationships within largest corporate enterprise accounts in India market 
• 8+ years of direct B2B selling experience, preferably managing internet accounts 
• Direct experience selling network security and/or CDN solutions and services preferred
• Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred
• Experience managing longer, complex sales cycles
• Basic understanding of computer networking and “how the internet works”
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Strong interpersonal communication (verbal and written) and organisational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment

Available Location: Bangalore

Public Policy at Cloudflare

Cloudflare is one of the most dynamic and innovative companies providing services on the Internet. Regulation of the Internet is exploding -- across a number of subject areas and jurisdictions -- at a rate previously unseen in the history of the Internet. We’re looking for a new team member who can help foster and promote our corporate philosophy and approach, in which the security and privacy of our customers are paramount. 

What You’ll Do  

We are looking for an exceptionally talented and energetic person to join our Public Policy 

Team, based in Bengaluru at our Global Capability Centre. With a focus on India we’re looking for someone who can foster our unique corporate philosophy, develop public policy solutions to challenging technology issues and be comfortable giving front line support on issues requiring engagement. 

You will work on some of the most complicated and rapidly evolving policy issues, such as cybersecurity, privacy, intermediary liability, law enforcement access to data, content moderation, and copyright abuse. You will also work with leadership on the setting up of the Global Capability Centre. The perfect candidate is also someone with a strong background in government affairs in India (both State and Central), particularly in the tech space. You’ll help us engage with external stakeholders to ensure alignment with the strategic business objectives of Cloudflare’s Global Capability Centre. 

This person has a deep understanding of technology as well as regulatory environments. The ideal candidate can seamlessly go from a technical conversation with engineers to a high-level discussion with policymakers and government officials regarding where Cloudflare fits in the Internet stack. This person should be experienced in engaging and representing the company in key industry forums, engaging with relevant regulatory bodies and industry associations.

Because of the scope, complexity, and diversity of the company’s work, our Public Policy team members must be flexible, talented and able to work collaboratively across multi-functional teams to find and present policy solutions, to carry the Cloudflare narrative, and promote the public policy brand externally. 

This role is ideal for an experienced and energetic team player who is proactive, a strategic thinker, a skilled communicator and above all else, someone who has a thirst for knowledge and continued growth, all while working as part of a great team.    

This role has non-standard working hours.

The Senior GCC Government Relations Manager will report to the APJC Head of Public Policy.

Responsibilities

This role will lead Cloudflare’s government advocacy and outreach in the Global Capability Centre in India and support the public policy team when needed. Specific areas of responsibility include:

• Monitor policy conversations, legislative developments and government requests, and evaluate how they could impact the GCC.
• Develop and implement the GCC’s government engagement strategy. 
• Represent the company in industry forums, engage with relevant stakeholders including government officials, regulatory bodies and industry associations.
• Engage with trade associations, industry partners, non-profit groups and law enforcement and others to educate stakeholders on Cloudflare’s position on public policy and trust and safety issues.
• Develop talking points, policy narratives and presentation materials for use at external events and meetings and for other communication purposes (company blog, position papers, etc.).
• Coordinate with cross-functional teams to provide strategic advice ensuring alignment with business goals and objectives of the GCC
• Provide timely updates to colleagues from the Cloudflare Public Policy, Legal, Trust & Safety Teams and other internal stakeholders.

Minimum Qualification

• Bachelor’s degree or equivalent.
• 5-8+ years of related experience in government affairs, trade associations, government and law enforcement. 
• Expertise with the India policy and legal system, including government and civil society stakeholders, laws and regulations related to technology companies. 
• Fluency in English.
• Strong communications (written and oral) and interpersonal skills.
• Team player, with a sense of humor.
• Detail oriented, well organized and a sense of initiative.
• An ambitious mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate / call out issues when needed.
• Flexibility and willingness to jump into issues and regions that are not as familiar. 
• Willingness to travel within the region and occasionally outside the region.

Preferred Qualification

• Experience in Government Affairs & Public Policy, ideally within the Tech sector or in government or public administration. 
• Strong knowledge of GCC’s or multi-national tech companies in India and the relevant regulatory requirements.
• Relevant experience in engaging with Government officials in India.
• Fluency in Hindi and/or Kannada.

Available Locations: Austin, Texas or San Francisco, California 
Department: Marketing

About Cloudflare:
At Cloudflare, we’re committed to making the internet better, faster, and more secure. Our global network and innovative technologies empower businesses to thrive in a digital-first world. Join us in our mission to help build a better internet.

Position Overview

The Senior Director of Marketing Operations will play a pivotal role in driving efficiency, scalability, and performance within the marketing organization at Cloudflare. This leadership role focuses on ensuring operational excellence, optimizing processes, and delivering actionable insights to support marketing campaigns and strategies. You’ll partner closely with cross-functional teams, including demand generation/marketing, sales operations, and Enterprise IT, to ensure alignment and effectiveness.

Key Responsibilities

• Leadership & Strategy
• Define and execute the marketing operations strategy to enable scalable growth and optimize performance.
• Lead and mentor a team of marketing operations professionals, fostering a culture of innovation and collaboration.
• Partner with executive leadership to align marketing operations with broader organizational goals.
• Process Optimization
• Develop and manage scalable workflows, systems, and processes to support marketing initiatives.
• Oversee campaign execution frameworks and ensure consistency across global teams.
• Evaluate and improve lead management processes, including lead scoring, routing, and nurturing.
• Data & Analytics
• Build and manage a robust marketing analytics framework to track performance metrics and ROI.
• Deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes.
• Collaborate with the business intelligence team to integrate marketing data into enterprise reporting.
• Technology Management
• Oversee the marketing technology stack, ensuring tools are effectively integrated and utilized.
• Evaluate and implement new technologies to enhance marketing capabilities and efficiency.
• Act as the primary liaison with IT and external vendors for marketing technology needs.
• Collaboration & Communication
• Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales.
• Work closely with demand generation, field, and product marketing teams to support campaign execution.
• Communicate operational performance and insights to senior leadership and stakeholders.

Qualifications

Required:

• Bachelor's degree in marketing, business, or a related field; MBA preferred.
• 15+ years of experience in marketing operations, with at least 5 years in a senior leadership role at a high growth Enterprise SaaS organization.
• Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration.
• Expertise in marketing automation platforms (e.g., Marketo, HubSpot, Salesforce) and CRM systems.
• Strong background in data analysis, performance measurement, and marketing attribution.
• Experience managing global teams in a fast-paced, technology-driven environment.

Preferred:

• Knowledge of cloud technology or cybersecurity industries.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Exceptional communication and presentation skills.

For Bay Area-based hires: Estimated annual salary of: 288K-352K

Available locations: Lisbon 

As the SOX Senior Associate, you will support the SOX Manager in executing all aspects of Cloudflare’s SOX program. This includes supporting and contributing to scoping & process risk assessment, controls rationalization & optimization, walkthrough facilitation, execution of test of design and test of operating effectiveness, and coordination of remediation & retesting. Additionally, you will liaise with and work closely with internal stakeholders and external auditors to complete testing activities for SOX. 

What you will do

• Contribute to the overarching SOX plan by assisting with the SOX risk assessment, scoping and controls rationalization & optimization process (including updating controls language and flowcharts as necessary).
• Assist control owners to prepare and facilitate the walkthrough of key business processes
• Work with the control owners on planning and execution of the test of design and test of operating effectiveness
• Audit request coordination and monitoring with external auditors
• Provide effective and timely reporting to SOX Manager on testing status, roadblocks, and create/drive plans to remove roadblocks
• Document test work in the SOXHUB tool by AuditBoard under minimal intervention and supervision
• Contribute to the deficiency evaluation process
• Assist with issue validation and pre-implementation control identification 
• Ad hoc projects

Examples of desirable skills, knowledge, and experience

• 5-7 years of experience in Compliance, External or Internal Audit 
• Bachelor’s degree in accounting or equivalent experience
• Strong understanding of internal controls framework (e.g., COSO) and accounting principles and practices, specifically as it relates to SOX risk assessment, process documentation and flowcharting, control design assessment, test of design, testing of operational effectiveness and documenting of deficiencies
• Demonstrated experience in effective problem solving
• Ability to work independently and with minimal supervision
• Effective communicator, ability to build relations & manage expectations
• Proficient in Google Workspace / MS Suite tools as well as Visio  
• Strong presentation and communication skills (spoken and written) in English
• SaaS experience preferred but not required
• CPA / CIA preferred (not mandatory)

Available Locations: Austin, TX

About the department

The Internal Audit (IA) organization is responsible for delivering high-quality, objective and independent assurance over Cloudflare’s key technology and cyber risks to the Audit Committee and Management consistent with Professional Standards. Reflecting the Company’s core value of continuous improvement, the function is in the process of moving toward wider coverage of cybersecurity risks, exploring more efficient audit approaches and industry best practices where appropriate. 

We are seeking a highly motivated, strategic, and solution-focused candidate to lead and support Cloudflare’s technology and cybersecurity audit plan to evaluate the effectiveness of control and management of risk. The ideal candidate will bring a deep understanding of cybersecurity risks, technology experience, and best-in-class audit practices. This role will report to the Director, Cybersecurity and IT Audit within Internal Audit.

What you'll do

• Design, lead, and execute technology and cybersecurity audits, with oversight of the project and timelines. 
• Identify opportunities to utilize data analytics, AI, and other innovative tools to improve audit insights and effectiveness. 
• Incorporate your understanding of existing and emerging cyber threats into audits.
• Support the risk assessments to identify and prioritize areas for audit focus.
• Prepare clear, concise and high impact audit reports with actionable recommendations for improvements.
• Ensure audits are completed on time, within scope, and in accordance with professional and department standards.
• Communicate audit findings and recommendations to all levels of the company, including senior executives. 
• Act as a trusted advisor to the business, providing insights and recommendations on risk management and control improvements.
• Identify opportunities to enhance the efficiency and effectiveness of internal audit processes and methodologies.
• Mentor and provide guidance to internal audit team members, fostering a culture of continuous learning and professional development.

Examples of desirable skills, knowledge and experience

• 10+ years of experience in internal audit, risk management, or related field with at least 3 years in a leadership role.
• Strong understanding of technology and systems including on-prem and public cloud.
• Strong knowledge and proven track record in applying internal auditing and cybersecurity principles and practices, specifically audit methodologies, risk assessment, sampling techniques, and audit documentation.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Proven ability to build and maintain effective working relationships with stakeholders at all levels.
• High level of integrity, professionalism, and attention to detail.
• Familiarity with data analytics, cybersecurity frameworks, and advanced auditing techniques.
• Professional certifications such as: CISA, CISSP, etc.
  
  

Available Locations: Mexico City, Mexico

About the department

The GTM Finance team is responsible for forecasting, budgeting, planning, and performing various analyses to support our company strategy and execution.  We are looking for an individual with strong analytical horsepower to join the team to provide actionable insights and decision-making support across Cloudflare’s GTM leadership team. The ideal candidate is passionate about problem solving and optimizing processes that scale with our rapid growth. 

What you'll do

• Drive and optimize monthly close process across multiple GTM departments
• Collaborate with Accounting and key business stakeholders to ensure forecast accuracy for a broad range of expense types
• Build, maintain, and improve various forecast models and processes to maximize efficiency and streamline workflows
• Support strategic data-driven decision making through analytics and strong business acumen
• Support annual planning and quarterly business reviews
• Provide ad-hoc analytical support to FP&A, Revenue Operations, and Executive Leadership

Examples of desirable skills, knowledge and experience

• Minimum 5 years of Business Operations, Strategic Finance, FP&A, Investment Banking or Consulting experience
• Bachelor’s degree, MBA a plus
• Advanced / working proficiency with English mandatory, both written and verbal
• Strategic thinker, balancing near term deliverables with long-term considerations 
• Experience using data and metrics to drive process improvements and decision making
• Modeling: Advanced proficiency with MS Excel and Google Sheets, SQL a plus; ability to build thoughtful, complex and auditable business model and present the outcome in an easy-to-understand format 
• Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable insights to drive results
• Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
• Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met
• System skills: Google Workspace, Anaplan, NetSuite, Workday, Greenhouse, Salesforce, Tableau

Hybrid

Available Locations: Lisbon or London 

About the Team

In this role, you will be focused on the build out and expansion of our global infrastructure. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Infrastructure Engineering team, Project Managers and with various vendors and partners (including hardware vendors, logistics, datacenter and network providers, and ISPs). You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical networking, linux, and basic experience with data analysis and project management.

To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.

Other Responsibilities May Include

• Provisioning, monitoring and maintaining hardware, software, and network in new Cloudflare data centers.
• Creating documentation and managing remote contractors to complete datacenter installations and upgrades (rack and stack), including hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 275+ growing datacenter locations
• Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure.
• Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
• Providing technical leadership and guidance during deployment activities.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
• Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities. 
• Coordinating installation of cross-connects globally in support of physical network expansion.
• Assisting with the definition, documentation and implementation of consistent processes across all regions.
• Limited travel

Required Experience

• Minimum of 3 years of prior relevant experience in Data Center Operations, Site Reliability Engineering, Linux systems administration, Network Engineering, and/or DevOps experience
• Familiarity with day-to-day tasks and projects common in Data Center Operations.
• Experience with optical transport technologies such as CWDM/DWDM
• Configuration management tool experience like Saltstack, Chef, Puppet or Ansible
• Network hardware administration.
• Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture. 
• Experience writing network configuration and design documentation.
• Experience solving problems through automation.
• Ability to write scripts for internal tools.
• Experience running and improving operational processes in a rapidly changing environment.

Examples of desirable skills, knowledge and experience

• Bachelor’s degree, technical background in engineering, computer science, or MIS a plus.
• Direct experience executing on datacenter / infrastructure projects with many moving parts.
• Previous experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
• Experience running and improving operational processes in a rapidly changing environment.
• Strong understanding of BGP and anycast routing
• Professional level network certification(s) (JNCIP, CCNP, etc) or higher
• Good working knowledge of Juniper Junos, Cisco IOS, Cisco NX-OS and Arista EOS
• Load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
• Proficient in one or more programming languages and willing to learn new ones when required
• Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously.
• Ability to manage MS excel and Google spreadsheets.
• Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
• Experience managing remote contractors
• Must be a team player.

Bonus Points

• Multi-lingual; experience working with infrastructure in multiple countries.
• Experience with continuous / rapid deployment
• Experience working in a 24/7/365 mission-critical service environment
• Comfortable with remote “lights-out” and out-of-band access to data center resources
• Linux certifications.
• Knowledge of the OSI-model and experience isolating network, hardware and software issues.

Available Locations: Hybrid - Austin, TX

About the Department

Cloudflare’s Engineering Team builds and runs the software that handles about 10% of HTTP requests on the Internet today. We also build and run the internal tools that builds and runs our software. The Engineering Team is split into two groups: one handles product development and the other handles operations. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base. The operations team handles one of the world’s largest networks with data centers in 102 cities worldwide.

What you'll do

Cloudflare is looking for a full stack engineer on the Enterprise Readiness team to help us build the features for Large Scale Enterprise customers, our partners, and our internal admin tooling platform. The ideal candidates will have experience working with large-scale applications and a deep knowledge of system designs. You must care deeply not only about the quality of your and the team's code, but also the customer experience and developer experience. We’re looking for highly motivated individuals that are excited to join a team and work with product owners and other software engineers to build scalable frameworks and tooling to create awesome developer experiences and improve developer productivity.

We are also strong believers in dog-fooding our own products. From cache configuration to Cloudflare Access to Cloudflare Workers, these are all tools in our frontend engineer's tool belt. 

Technologies we use include React, Javascript, TypeScript, Cypress, Go, PostgreSQL, Redis, Kubernetes, Kafka, Quicksilver

Examples of desirable skills, knowledge and experience

• 5+ years of professional experience building and managing software applications at large scale.
• Strong knowledge of HTML, CSS, JavaScript and Typescript
• Deep knowledge of at least one modern programming language such as Go, Rust, PHP with strong computer science fundamentals.
• Experience in designing and architecting large-scale distributed systems.
• Passion for Observability (experience with Prometheus, Grafana, and Kibana are a plus, but not required).
• Solid knowledge of SQL and common relational database systems such as PostgreSQL.
• Experience debugging, optimizing and identifying possible failures in a large-scale distributed system.
• Experience with containers (Docker & Kubernetes) 

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Available location: Amsterdam, Netherlands

What you’ll do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. 

All the resources and training required to be effective for the role, will be provided. 

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below:

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Excellent communication and presentation skills with strong command of business English & Dutch, French would be considered a plus. 
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
  • Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
  • Can explain the difference between authoritative DNS & recursive DNS?;
  • You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust.

Available Location: London, Lisbon, Munich, Amsterdam

What You’ll Do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

All the resources and training required to be effective for the role, will be provided.

Examples Of Desirable Skills, Knowledge And Experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below: 

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Excellent communication and presentation skills with strong command of business English and (where appropriate) one or more languages of the regionally aligned sales team you will be supporting. 
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks. 
• Fluency in Russian 

Bonus! 

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust. 

Location: Hybrid -London, Lisbon, Munich or Amsterdam

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

This role will focus on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. You will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.   

Focus: Eastern Europe
NOTE: Candidates must have experience with the following regions/countries: Poland

Key Responsibilities:

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scale the territory with partners 
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. 
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
• Direct B2B sales experience, adept at new business acquisition and account management.
• Experience selling a technical, cloud-based product or service
• Working knowledge of the cloud infrastructure  and security space
• Solid understanding of computer networking and Internet functioning.
• Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous.
• Strong interpersonal communication skills (both verbal and written) and organizational skills
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects
• Fluency in Polish

Job Location: This role is based in our Cloudflare office in Dubai Internet City, UAE

About the Department:

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role:

We are looking for amazing people to join our rapidly growing Middle East & Turkey sales team. Based in Dubai, you will drive sales for Cloudflare solutions into the territory accounts across Qatar, Kuwait and Bahrain to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare Solutions.

The ideal candidate will possess both a sales and technical background that enables them to drive engagement with junior through senior levels within network operations, development, security and technical infrastructure teams. Reporting to the Sales Manager, you will need to be highly motivated, energetic with a can-do attitude to exceed business targets and execute strategies to grow market share.

Additional Responsibilities

• Manage contract negotiations.
• Maintain a robust sales pipeline.
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction.
• Work with partners to extend reach & drive adoption.
• < 50% travel.

Examples Of Desirable Skills, Knowledge And Experience

• Experience dealing with the assigned territory.
• Direct experience selling network security or CDN services to commercial accounts will be beneficial
• 8-10 years direct experience selling to accounts in GCC acting as lead seller and relationship owner.
• Technical background in engineering, computer science, or MIS a plus.
• Basic understanding of computer networking and “how the internet works”.
• Strong presentation and interpersonal communication skills (verbal and written) as well as organizational skills.

What You’ll Do

We are currently recruiting for a highly experienced Senior Named Account Executive (Sales) leader to drive Cloudflare’s ANZ Victorian Enterprise business.  The successful candidate will have the responsibility for leading the engagement with Victorian HQ Enterprise customers.  The role as minimum would require you to:

• Build relationships within all layers of your allocated Enterprise customer segment leveraging your understanding of Enterprise IT, Cloud, Zero Trust Services and Developer Services.
• Demonstrate your experience in actively creating new business opportunities and operating within a competitive market to drive large/complex transformational outcomes.
• Creating and driving comprehensive account strategies and maintaining business operations discipline with respect to forecast, pipeline development and account planning.
• Display leadership through sharing of knowledge/skills and act as a source of expertise for others.
• Partnering effectively with internal and external parties to build solutions.

Who You’ll Work With

You will be part of the ANZ Cloudflare Enterprise Sales team supported by Solutions Engineers and an overlay team of sales and technical specialists.

Who You Are

• 7+ years account management experience 
• Must have experience handling multi-million-dollar quotas and operating in a team environment.
• Ability to lead business development resources (BDRs) to meet agreed targets, develops sales plans for specific accounts in line with company strategy.
• Strong selling skills in large accounts with a specific focus on Victorian HQ based accounts.
• Must be a self-starter and strong closer, with multi-tasking ability.
• Understanding of large business organizations and their buying cycles is mandatory. 
• Demonstrated experience with business value selling.
• Multi-level customer engagement including Senior / CXO Level

Attributes

• The ability to build natural momentum within incumbent accounts while succeeding in displacing competitors in historically non Cloudflare customers.
• Growing an established Cloudflare install base.
• Strong relationship management skills
• Excellent communication/presentation/negotiation skills
• Working knowledge of Application, Network and Zero Trust services
• Superior oral presentation skills
• Ability to work under pressure in a results-focused environment.
• Able to relate technical principles in simple terms.
• Ability to work & relate with business & people at all levels.
• Requires practical experience using influence management to achieve goals.
• Must exhibit the ability to think strategically and demonstrate initiative

Available Locations: Texas (Austin, Houston, San Antonio, Dallas), San Francisco, CA

About the position

The Senior Category Manager is a leader who builds strong relationships with internal and external partners to develop and execute enterprise-wide sourcing strategies that deliver value and create measurable, meaningful impact on Cloudflare’s success. Your mission will be to lead complex, high visibility engagements across all global business functions and procurement spend categories to enable Procurement to deliver on savings and partnership commitments with scale and agility.

To be successful in this role you will think strategically, demonstrate exceptional contracting, negotiation, and communication skills, and have a high level of customer focus and business judgment. You will have a demonstrated track record managing large-scale supply chain and procurement improvement projects and superior data analysis and presentation skills. This role is high visibility and will interact with senior leaders in the company and with strategic suppliers across spend categories, including Technology, Marketing, Professional Services, Facilities, HR, Legal,  Finance, Contingent Labor, and Consulting Services. The ideal candidate for this role has a history of solving complex problems, developing and building new solutions, and delivering results. The ability to influence stakeholders and effectively communicate with executives in order to earn a role as a trusted advisor is essential to the role.

What you'll do

The Senior Procurement Manager will :

• Strategic Sourcing & Category Management
• Lead and own all aspects of strategic sourcing and category management, including stakeholder management, sourcing, contract negotiations, category strategy, spend analysis/market intelligence, and supplier management across assigned spend categories.
• Develop, document, and execute global category strategies in collaboration with stakeholders to achieve functional and organizational objectives.
• Conduct deep dive analysis of spend and market data, and conduct benchmarking to understand key drivers, identify top opportunities, and formulate strategies and negotiation plans that deliver value.
• Deliver key category performance indicators including: savings, supplier rationalization, low-cost region sourcing, risk management, spend under agreement, joint innovation, supplier performance, etc.
• Craft negotiation strategies and lead the negotiation of complex global enterprise agreements in collaboration with Business stakeholders, Legal, Risk Management, Data Privacy, Information Security, and external suppliers/partners.
• Deliver significant year over year cost savings.
• Leadership & Influence
• Develop and manage stakeholder relationships and influence stakeholders to align with industry best practices in support of applicable Cloudflare strategies.
• Build a strong understanding of strategic business direction, requirements, and priorities across suppliers and spend categories. Earn trust as a business advisor.
• Work closely with all departments to ensure alignment of sourcing and procurement activities with overall business goals.
• Participate in cross-functional teams to drive sourcing and procurement-related projects.
• Manage end- to- end procurement process
• Initiate and lead projects to improve sourcing and procurement processes and our ability to serve our internal clients.
• Oversee the end-to-end procurement processes, including contracts management, purchase requisitions, purchase orders, gross receipt, and invoice processes.
• Ensure that sourcing and procurement activities comply with company policies, procedures, and ethical standards.

Examples of desirable skills, knowledge and experience

• Bachelor’s Degree and 8+ years of relevant strategic sourcing experience, to include at a minimum, 5 years in a procurement function developing category plans and sourcing in one or more of the following categories: Technology (hardware, software, engineering services, data center, infrastructure or other technology experience) and/or Corporate Services (HR, Contingent Labor, Consulting, Facilities, and Marketing)
• Track record leading large, complex negotiations with strategic suppliers across indirect spend categories, with the ability to lead cross functional negotiation teams and ensure alignment at all levels. 
• Proven contracting expertise; the ability to dig deep into contract details, collaborate with internal teams to understand business requirements, draft contractual terms, formulate strategy, and execute contract negotiations to achieve best possible outcomes while maintaining successful business relationships.
• Ability to identify potential risks and liabilities in contracts as they relate to policies and business objectives, and proactively develop solutions on contractual terms in collaboration with Legal, Risk, Data Privacy, Information Security, and business stakeholders.
• Experience drafting, editing, and negotiating all agreement types, including Master Agreements, SOW’s, Addenda, Change Orders, Sales Orders, and Technology agreements (SaaS, End User License, Subscription, Cloud Services, Managed Services, Support Agreements, etc. )

What You'll Bring

• Ability to prepare Executive Summaries of agreements which include business context, key terms, benefits, cost analysis, risks, and mitigations.
• Expert communicator – ability to present complex topics in an effective and concise manner to influence across all levels internally and externally.
• Expert analytical and problem-solving skills – ability to analyze complex issues and industry information, identify risks/opportunities, develop options, and present effective solutions to stakeholders.
• Partnering skills – proven ability to build and maintain strong relationships with internal teams and external partners; be viewed as a sourcing expert and trusted business advisor.
• Expert level understanding of the value drivers and cost levers associated with indirect spend categories.
• Project Management skills - a structured and programmatic approach to delivering value to the business. Ability to manage multiple projects at once, while keeping stakeholders informed and aligned through effective communications and formal project updates. PMI Certification preferred.
• Adaptability – ability to thrive in a high volume, fast paced environment and work on multiple initiatives at the same time, adapting to changing priorities and requirements.
• Proficiency in Google Presentations, Sheets, and utilization of internal and external data sources.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $116,000 - $142,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $131,000 - $161,000
• For Bay Area-based hires: Estimated annual salary of $139,000 - $169,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Available Locations: Lisbon or London (Hybrid)

About the department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

What you'll do

The Media platform organization builds and maintains a suite of products that are easy to enable and make web experiences faster.  The Cloudflare Image Optimization suite of products allow customers to focus on building great experiences rather than spending time optimizing for performance. You will own code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might write a design document that outlines how you plan to solve a specific problem, modify the request flow of Media products, or fix a bug in how our user experience renders. You can expect to interact with a variety of languages and technologies including, but not limited to Rust, Go, Typescript.

Examples of desirable skills, knowledge and experience

• Experience building, deploying, and operating full-stack services.
• You will be working mainly with systems programming languages like Rust, Golang, Typescript, etc
• Solid understanding of computer science fundamentals such as data structures and system design.
• Experience debugging, optimizing, and identifying failure modes in a large-scale distributed system.
• A keen interest in the web and technologies such as web browsers, HTTP and JavaScript.

Bonus Points

• Experience with image processing and transformation operations.
• Experience working in low-latency real time environments such as game streaming, game engine architecture, high frequency trading, payment systems
• Expertise in data analysis and troubleshooting large-scale distributed systems