Job Description

The Senior Solution Architect in the Partner Presales team plays a critical role in enabling our strategic partners. This role involves educating and empowering partner resources on IFS products, assisting partners throughout the sales process, enabling the go-to-market strategy, and contributing to the continuous improvement of IFS products and services.  Previous experience with IFS products preferred. 

Key Tasks:  

• Enabling Partner Resources: Educate and empower partner resources on IFS products to ensure they are well-equipped to showcase the value of IFS solutions.  

• Supporting Partners in Opportunities: Assist strategic partners throughout the sales process, including opportunity qualification, conducting demos, and other presales activities.  

• Go To Market: Work with the partner manager to enable the go-to-market strategy for partners, ensuring alignment with IFS's business goals.  

• Improving Processes and Tooling: Develop and enhance processes and tools for our partner community to ensure efficient and effective partnership.  

• Contribution to Presales Standard Content & IFS Marketplace: Actively contribute to the Presales Standard Content and the IFS Marketplace with reusable assets built by partners, enhancing the quality and availability of resources for presales activities.  

• Collaboration with Global Presales Expert Teams: Work closely with the global presales expert teams and field teams on joint activities to ensure a unified approach to best practices across all engagements.  

Other:  

• As a Senior Solutions Architect there may be occasions where international travel is needed to meet the needs of our clients and projects.  

Qualifications

• Proven ability in a solution architect or similar role, preferably within the enterprise software industry.  

• Strong knowledge of IFS products and solutions.  

• Excellent communication and presentation skills.  

• Ability to work collaboratively with partners and internal teams.  

• Strong problem-solving skills and the ability to think strategically.  

• Expertise in sales process enablement and conducting product demos.  

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Job Description

Copperleaf IFS’s software helps some of the world’s largest energy firms make better strategic decisions.

We’re looking for a proactive Product Support Analystto join our Copperleaf IFS UK team, as we continue to enable our clients to build more resilient and sustainable infrastructure,

We're looking for someone who enjoys the challenges of handling client support in complex IT and business environments, coordinating client upgrades, writing support documentation, and leading training sessions. You’re comfortable troubleshooting challenging situations where the problem is inadequately defined, and for which there are no existing knowledgebase articles or procedures.  You’re a curious big picture observer who can analyze and see how the business and IT pieces fit together.

You will be open to handling varied support requests from both clients and internal users and be the go-to team member for solving technical problems.

You’ll be joining a growing European team based across the U.K., Spain, Netherlands, France, Germany and Denmark and be a part of a wider global support team.

Key responsibilities:

• Triaging and resolving customer questions and requests for our English and French speaking clients.
• Writing tips and troubleshooting documents based on solved support queries.
• Understanding the functional aspects of our software and how it supports our client’s business processes.
• For clients in your ‘client catalog’ you’ll manage and are accountable for your clients’ support needs.
• Acting as the bridge between the client and the release team during client upgrades, including handling coordination of the releases.
• Leading monthly calls with clients to discuss and follow up on ongoing questions, enhancement requests and business needs.
• Delivering internal product training to new staff, partners and clients a like.

Qualifications

Your background:

You’re a Support Analyst with one or more of the following skills

• 2+ years in a support environment for browser or client-server applications.
• Exposure to complex enterprise software application support.
• Business fluent in English and French
• Competent level of Excel for data manipulation.
• Experience with SQL, Oracle databases and Linux containers is a plus.
• Able to write SQL queries (Oracle) is nice to have, but not essential.
• Experience working with software development teams (familiarity with bugs, features, release cycles, deployment, branching, etc.).

About you:

• You’re a great communicator, both verbally and written.
• Analytical: You’re sharp and able to identify trends and commonalities across large datasets.
• Comfortable presenting: You enjoy delivering training material to internal and external audiences; hosting monthly check-in calls with clients.
• You like being busy, interacting with people and have a keen desire to “fix things”.
• You’re multi-talented with flexibility and willingness to handle a wide variety of tasks.
• Confidently work autonomously, are inquisitive and able to apply structure in places where it does not exist.
• Structured worker, applying logic and reason when trouble shooting.
• You’re an innovator: naturally curious and inquisitive.
• Setbacks do not discourage you from achieving your goals.
• You enjoy troubleshooting and can get to the root causes in complex IT environments.
• You enjoy working in an international team and are willing to travel occasionally if required (<20%).
• You’re proactive and feel comfortable working remotely.
• Business Fluency in English and French, both verbally and written.
  • Desirable languages, German & Dutch

We recognize that talent comes in many forms, so we’re looking for passion, enthusiasm and transferable skills! We’ll provide you with onboarding, training and the needed support to be successful in the role.

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Job Description

The GCS Portfolio Director Consulting is a leader in the Services Product Portfolio offering function and a key driver of IFS’ continued growth. The GCS Portfolio Director Consulting drives the services growth of IFS through combining domain expertise, commercial acumen and leadership, in the definition and strategy of the Consulting services offering to drive customer value.  The Consulting Services portfolio includes, but is not limited to, the following services products: Implementations, Upgrades, Day2day. It includes services such as performance testing and other elements which are part of the Portfolio.

A GCS Portfolio Director Consulting has a clearly defined section of our Services Portfolio under their direction and are tasked with the overall vision and strategy of the Service Roadmap, definition, packaging and effective release of the Services in the Consulting Portfolio. A GCS Portfolio Director Consulting proactively drives the transition to a primarily recurring revenue model in Services and is expected to demonstrate hands-on leadership in sales cases as well as being a key interface to the global delivery organization.  

This vacancy is for ownership of the “Consulting” Offering area across IFS core products. The GCS Portfolio Director Consulting is a key partner and leader for sales, delivery and product leadership.  

The GCS Portfolio Director Consulting is part of the Sales and Commercial Leadership Team and brings an executive presence to both customer and internal engagements. 

As a high-growth dynamic organization, IFS requires its leaders to exhibit a blend of strategic thinking and hands-on practical application of their knowledge and experience, as well as live IFS’ values. Extensive exposure within the enterprise software industry is a must, as is the experience of handling a range of customer facing and people management roles and the ability to network and collaborate across functions. The role will require situational leadership, being as comfortable exhibiting direct assertive management, as much as managing through influence and thought leadership. 

Qualifications

Essential Duties and Accountabilities 

The GCS Portfolio Director Consulting will take full responsibility for their section of the Portfolio, which requires: 

• Defining the strategy of the Consulting Offering and being accountable for its implementation and results 
• Engaging and influencing senior leadership and providing guidance to the team members and stakeholders involved in the Service Offering 
• Bring to market world-class offerings that unlock clear, specific and measurable value for our Customers. 
• Proactively publishing and maintaining a strategy, service roadmap and release plan (with clear timelines and deliverables as per the Portfolio release cadence)
• Adherence with the Service Introduction Process
• Own the Service definition and execution for specific Product areas.  
• Ensure that all Product items are fully documented as per global standards. 
• Collaborate with other Portfolio Directors and the wider GCS org to ensure that all offerings are cohesive and fulfil the lifecycle strategy that we are executing. 
• Provide simple and clear content to effectively enable the sales and delivery orgs including marketing collateral. 
• Liaise closely with the GCS Delivery organisation, ensuring they are involved across the lifecycle of the service development and release.
• Liaises directly with Sales, marketing, commercial and other functions within IFS as required.  
• Must solicit and incorporate feedback from all key internal and external stakeholders. 

Qualifications

The GCS Portfolio Director Consulting is an experienced leader, deep expert in their assigned field operating at a leadership level within a customer value generating role.  

They must be able to demonstrate knowledge and understanding in the following areas: 

• A proven strategic leader and influencer 
• Accomplished at managing executive and senior relationships. 
• Hands-on commercial decision making in an enterprise application environment. 
• Deep commercial awareness and respect for financial drivers 
• Capable operator in both sales and delivery contexts, able to bridge the gap between services delivery and license sales. 
• Able to establish and coordinate multi-disciplinary teams with colleagues from across the business  
• Attention to detail and a structured, meticulous approach for managing timelines and expectations 
• Able to take control of challenging situations and execute in support of respective team members 
• Calm under pressure, a problem solver who can positively manage conflict between individuals and departments and prioritize accordingly 
• Exceptional communication skills (written and verbal) as well as advanced presentation skills 
• Commercially savvy, identifies ROI for the Customer using business value engineering techniques 
• Strong team player and flexible in working time (to support different time zones when required) 
• Broad understanding of Success and Experience working on Consulting with IFS, either in a Sales, Presales or Delivery role 
• Having customer facing experience in complex business cases. 
• Live the IFS Values 
• Being aware of the business context and the Customer value through the lifecycle 

Required Education & Experience 

• 15+ years practical and management experience in the enterprise software industry, ideally in a services context – leading candidates will demonstrate a wide range of experience within a software/ services setting. 
• Direct experience in the applicable Portfolio area 
• Relevant Customer facing and commercial experience in the enterprise software industry 
• Experience “solutioning” services for customers 
• University degree, or equivalent professional qualifications, in a field relevant for the functional area or responsibility. 
• Significant experience in solution delivery or services selling 
• Proven track record in supporting complex sales at C-level in a collaborative and impactful manner. 
• Able to work effectively in a matrix environment. 
• Business level English: Fluent 
• Local language: Fluent, Business Level 
• Must be able to demonstrate an understanding of key industry trends in their chosen field  
• Industry qualifications 

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Job Description

Role Overview: The Senior Solution Architect in the Partner Presales team plays a critical role in enabling our strategic partners. This role involves educating and empowering partner resources on IFS products, assisting partners throughout the sales process, enabling the go-to-market strategy, and contributing to the continuous improvement of IFS products and services.  

Key Tasks:  

• Enabling Partner Resources: Educate and empower partner resources on IFS products to ensure they are well-equipped to showcase the value of IFS solutions.  

• Supporting Partners in Opportunities: Assist strategic partners throughout the sales process, including opportunity qualification, conducting demos, and other presales activities.  

• Go To Market: Work with the partner manager to enable the go-to-market strategy for partners, ensuring alignment with IFS's business goals.  

• Improving Processes and Tooling: Develop and enhance processes and tools for our partner community to ensure efficient and effective partnership.  

• Contribution to Presales Standard Content & IFS Marketplace: Actively contribute to the Presales Standard Content and the IFS Marketplace with reusable assets built by partners, enhancing the quality and availability of resources for presales activities.  

• Collaboration with Global Presales Expert Teams: Work closely with the global presales expert teams and field teams on joint activities to ensure a unified approach to best practices across all engagements.  

Other:  

• As a Senior Solutions Architect there may be occasions where international travel is needed to meet the needs of our clients and projects.  

Qualifications

• Proven ability in a solution architect or similar role, preferably within the enterprise software industry.  

• Strong knowledge of IFS products and solutions.  

• Excellent communication and presentation skills.  

• Ability to work collaboratively with partners and internal teams.  

• Strong problem-solving skills and the ability to think strategically.  

• Expertise in sales process enablement and conducting product demos.  

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Job Description

Role Overview: The Senior Solution Architect in the Partner Presales team plays a critical role in enabling our strategic partners. This role involves educating and empowering partner resources on IFS products, assisting partners throughout the sales process, enabling the go-to-market strategy, and contributing to the continuous improvement of IFS products and services.  

Key Tasks:  

• Enabling Partner Resources: Educate and empower partner resources on IFS products to ensure they are well-equipped to showcase the value of IFS solutions.  

• Supporting Partners in Opportunities: Assist strategic partners throughout the sales process, including opportunity qualification, conducting demos, and other presales activities.  

• Go To Market: Work with the partner manager to enable the go-to-market strategy for partners, ensuring alignment with IFS's business goals.  

• Improving Processes and Tooling: Develop and enhance processes and tools for our partner community to ensure efficient and effective partnership.  

• Contribution to Presales Standard Content & IFS Marketplace: Actively contribute to the Presales Standard Content and the IFS Marketplace with reusable assets built by partners, enhancing the quality and availability of resources for presales activities.  

• Collaboration with Global Presales Expert Teams: Work closely with the global presales expert teams and field teams on joint activities to ensure a unified approach to best practices across all engagements.  

Other:  

• As a Senior Solutions Architect there may be occasions where international travel is needed to meet the needs of our clients and projects.  

Qualifications

• Proven ability in a solution architect or similar role, preferably within the enterprise software industry.  

• Strong knowledge of IFS products and solutions.  

• Excellent communication and presentation skills.  

• Ability to work collaboratively with partners and internal teams.  

• Strong problem-solving skills and the ability to think strategically.  

• Expertise in sales process enablement and conducting product demos.  

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Job Description

Role Overview: The Senior Solution Architect in the Partner Presales team plays a critical role in enabling our strategic partners. This role involves educating and empowering partner resources on IFS products, assisting partners throughout the sales process, enabling the go-to-market strategy, and contributing to the continuous improvement of IFS products and services.  

Key Tasks:  

• Enabling Partner Resources: Educate and empower partner resources on IFS products to ensure they are well-equipped to showcase the value of IFS solutions.  

• Supporting Partners in Opportunities: Assist strategic partners throughout the sales process, including opportunity qualification, conducting demos, and other presales activities.  

• Go To Market: Work with the partner manager to enable the go-to-market strategy for partners, ensuring alignment with IFS's business goals.  

• Improving Processes and Tooling: Develop and enhance processes and tools for our partner community to ensure efficient and effective partnership.  

• Contribution to Presales Standard Content & IFS Marketplace: Actively contribute to the Presales Standard Content and the IFS Marketplace with reusable assets built by partners, enhancing the quality and availability of resources for presales activities.  

• Collaboration with Global Presales Expert Teams: Work closely with the global presales expert teams and field teams on joint activities to ensure a unified approach to best practices across all engagements.  

Other:  

• As a Senior Solutions Architect there may be occasions where international travel is needed to meet the needs of our clients and projects.  

Qualifications

• Proven ability in a solution architect or similar role, preferably within the enterprise software industry.  

• Strong knowledge of IFS products and solutions.  

• Excellent communication and presentation skills.  

• Ability to work collaboratively with partners and internal teams.  

• Strong problem-solving skills and the ability to think strategically.  

• Expertise in sales process enablement and conducting product demos.  

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Job Description

FS will become the dominant Industrial AI platform, with exponential growth predicted. The Partner Ecosystem at IFS will be the Force Multiplier. Effective partner management is a critical pillar behind IFS growth strategy. With a strong Partner Ecosystem, we will extend our market reach, improve sales, and enhance customer satisfaction. The Partner Ecosystem will recognize IFS as the Industrial AI platform. 

The Channel Manager will be responsible for building a world-class “Regional Partner” Ecosystem (Regional SI, VARs, Resellers, Specialists) and driving exponential growth with the Regional Partners. The Channel Manager will focus on recruiting, developing, and driving Partner-Sourced opportunities through Regional Partners. The Channel Manager will also make IFS the de facto solution and ensure our joint customers' highest quality of service and success.  

The Channel Manager will ensure IFS extends its market presence far beyond our internal capabilities, enabling our sellers to penetrate net new customers and bring industry experts into the IFS portfolio through the Regional Partners.   

Regional Partners will contribute to IFS Sales by driving net new opportunities through their GTM reach and expertise. In addition, they will offer complementary services or products that enhance the value proposition for end customers and ultimately deliver Customer Success on the Industry.ai Platform. 

As a Channel Manager at IFS, you will: 

• Recruit, build and execute a Strategic Regional Partner Plan, ensuring we have an Ecosystem which incorporates all our GTM Industries and portfolio – recruiting the best Regional Partners for IFS as the leading Industry.ai platform  

• Build and Execute individual Strategic Partner Plans with key Regional Partners, interlocking at the highest level with Regional Partners and IFS Sales Leadership and holding Regional Partners accountable to deliver against mutually agreed plans to grow market share, whilst coaching and guiding 

• Become a Master in Developing Regional Partners, capitalising on their GTM strengths & driving great outcomes with the IFS Portfolio. You will train, coach and enable the regional partners with the broader IFS resources 

• Ensure Regional Partners Create Net New Partner-Sourced opportunities, which are supported by IFS AEs, Digital Sellers, or the Channel Managers themselves. Channel Managers continuously evaluate the status quo, ensuring they help accelerate business outcomes at a strategic and local level, being the escalation point for key initiatives and opportunities 

• Drive governance with all the Regional Partners. Ensuring the Regional Partners comply with the Partner Program, capitalize on the program's benefits and up-level through the tiers. Channel Managers are accountable for the Regional Partners achieving the program commercials, capabilities and skills and the advocacy of IFS. 

• Expected to act in a coaching role and provide support and guidance to less experienced team members and Regional Partners 

• Maintain a high degree of Knowledge of IFS Offerings including roadmaps and occasional liaison with Product Management, ensuring Regional Partners promote, campaign and deliver IFS business outcomes to the highest level  

• Build WorldClass Marketing, Business Development and Revenue generating executable initiatives and plans with the partners, based on their reach, expertise and ICP 

• Interlock with the IFS Regional Sales Leadership and field teams on educating, supporting and governing the interactions with Regional partners, creating the force multiplier effect  

• Serve as a highly visible Internal Evangelist for Regional Partners to the field sales and delivery organizations. 

• Track and optimize the performance of new and existing partnerships. Maintain accurate tracking mechanisms and analysis, action plans for management insight, through regular QBRs, Performance and Business Reviews to ensure proper work techniques, alignment on outcomes and compliance  

You Are 

• An expert with strategic and structured thinking who enjoys building regional partners. Executing strategic plans which deliver a multiplier impact through revenue streams, customer reach and best of breed offerings through regional partners 

• Resourceful, creative and a leader to effectively and efficiently take partners on a journey to become the very best partner of IFS and to customers 

• Collaborative and eager to develop partner relationships and execute cross-functional teamwork in person or virtually 

• Thoughtful about strategy and metrics, paired with the ability to hustle and execute 

• Knowledgeable about the enterprise SaaS sales motion and how to make partners successful in replicating best practices 

• Able to design and present business plans, track and improve partner progress, and communicate effectively both internally and externally 

• Comfortable working with globally distributed teams 

• An expert in the IFS Value Proposition to the partners. Understand their various business models and how they can make money from working with IFS 

In Simple Terms: 

• YOUR INPUT: A Strategic thinker, business mobiliser, coach and conduit to accelerating business outcomes through Regional Partners 

• YOUR OUTPUT: You bring out the best in Regional partners, drive incremental sales to IFS AEs and customer success 

• YOUR TARGET: Booked Sourced Opportunities 
   

Qualifications

• Track record of leading Regional Partners to Success
• References from existing partners
• 10+ years of industry experience within partnerships/alliances
• 5+ years of direct sales/channel sales experience within the data, cloud, or SaaS space
• Be highly effective at establishing and developing relationships with partners at all levels of seniority within their organisations with a high degree of responsiveness and integrity.
• Ability to travel internationally up to 25% of the time
• Achieve personal sales or partner quota – focused on incremental new license revenue / total billings
• Experience in the Computer Software Industry preferably in the ERP market and / or FSM.
• Excellent language skills required in English and French. Any other Western European language skills will be advantageous
• Excellent presentation skills, at CXO level, with ability to create power messaging materials
• As a person, you act proactively with a positive mindset and always have the willingness to win, align with our IFS Core Values.
• Provide regular and accurate business forecasts as required

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Job Description

Cloud Platform:

The Platform team is responsible for the infrastructure and shared services stack on top of
which all the Sitecore applications sit. It is a team of engineers with a mission to build a rock solid foundation for Sitecore that supports 100s of engineers and 10s of millions of users
today while continuing to scale rapidly.

The team owns everything from our cloud environments, containerized platform for
running backend services, service-oriented & microservices architecture, and in-house built
mission-critical shared services. The team is also responsible for driving architectural
evolution, overall site health and providing other engineering teams with observability tools,
best practices, and guidance for running highly available and performant microservices.

About the Role:

We are seeking an experienced engineering manager who excels in operational strategy to
scale our technology and team effectiveness. In this role, you will focus on establishing
robust operational processes, minimizing downtime, and streamlining delivery pipelines.
Leading a skilled technical team, you will focus on optimizing processes, establishing clear
operational metrics, and fostering collaboration across product teams to enable seamless
product delivery.

What You’ll Do:

• Lead, manage, attract, inspire, and mentor technology talent while aligning strengths to organizational goals
• Maintain and build happy, motivated, and professional employees that continuously try to improve and excel
• Advance a thriving team by cultivating a culture rooted in product/engineering ownership, agility, and encourages innovative thinking in agile delivery
• Identify and remove roadblocks for your team
• Provide leadership and guidance to coach, motivate, and lead members to their  optimum performance levels
• Provide oversight to ensure adequate focus on stability, scalability, performance and quality during design and development decision

Qualifications

What You Need to Succeed:

• Experience in managing resources including thoughtful leadership to translate business needs into functional requirements
• History of working in enterprise scale cloud infrastructure projects maintaining SaaS applications
• Experience with cloud & container-based applications
• Experience in cross functional areas including quality, security, build, deployment & support
• Passion for managing continuous optimizations/enhancements to make it robust.
•  Strong leadership skills and the ability to enhance growth within your direct reports

Additional Skills That Could Set You Apart:

• Have a broad knowledge of software architecture, microservice design, container orchestration, and cloud concepts
• Be able to think at the macro level, while ensuring the design works on the microlevel
• Deep understanding of compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) and  hands-on experience aligning cloud infrastructure and operational processes to meet these standards

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Job Description

Cloud Platform:
 

The Platform team is responsible for the infrastructure and shared services stack on top of which all the Sitecore applications sit. It is a team of engineers with a mission to build a rock solid foundation for Sitecore that supports 100s of engineers and 10s of millions of users today while continuing to scale rapidly.

The team owns everything from our cloud environments, containerized platform for running backend services, service-oriented & microservices architecture, and in-house built mission-critical shared services. The team is also responsible for driving architectural evolution, overall site health and providing other engineering teams with observability tools,best practices, and guidance for running highly available and performant microservices.

About the Role:

We are looking for a Senior Cloud Infrastructure Engineer to support the implementation and operation of our multi-tenant SaaS products. We focus on agile operations with a dynamic Dev/Ops culture.

What You’ll Do:

• Provide the necessary feedback and follow-up when tasks are completed to all parties involved
• Install, deploy and maintain complex hybrid container platforms on a Microsoft Azure Cloud infrastructure with development, test and  production environments
• Ensure day-to-day management of Sitecore container platforms by investigating and resolving incidents, solving ad hoc technical problems, performance monitoring, and managing system capacity
• Be a point of contact within Sitecore for all ad-hoc cloud Infrastructure related requests, more specifically on container technologies
• Participate in our 24/7 infra incident rotation

Qualifications

What You Need to Succeed:

• Strong experience as a Senior Cloud infrastructure engineer working on a SaaS solution
• Hands-on experience with cloud-native networking services such as AWS Direct Connect, Azure Virtual Network, Google Cloud VPC, etc
• Deep understanding of traditional networking concepts such as routing, switching, and firewall configurations Significant experience as a Kubernetes administrator
• Deep expertise on configuration management and orchestration systems (Chef,Puppet, Salt, Ansible, …)
• Hands-on experience with infrastructure as code processes and tools like Terraform
• A solid background in tying all the above into CI/CD and GitOps processes
• Experience administering services like Redis, Elastic or similar
• Extensive Experience with at least one cloud provider (AWS, Azure, Google Cloud, SoftLayer, etc.)

Additional Skills That Could Set You Apart:

• Technology agnostic
• Scripting experience
• Knowledge about packaging tools like Kustomize, Helm, Flux, etc.
• Knowledge about NoSQL databases like Redis, ElasticSearch, CosmosDB

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Job Description

Cloud Platform:

The Platform team is responsible for the infrastructure and shared services stack on top of
which all the Sitecore applications sit. It is a team of engineers with a mission to build a rocksolid
foundation for Sitecore that supports 100s of engineers and 10s of millions of users
today while continuing to scale rapidly.
The team owns everything from our cloud environments, containerized platform for
running backend services, service-oriented & microservices architecture, and in-house built
mission-critical shared services. The team is also responsible for driving architectural
evolution, overall site health and providing other engineering teams with observability tools,
best practices, and guidance for running highly available and performant microservices

About the Role:

We are looking for a seasoned Cloud Infrastructure Engineer to support the implementation and operation of our multi-tenant SaaS products. We focus on agile operations with adynamic Dev/Ops culture

What You’ll Do:

· Provide the necessary feedback and follow-up when tasks are completed to all
   parties involved
· Install, deploy and maintain complex hybrid container platforms on a Microsoft
   Azure Cloud infrastructure with development, test and production
   environments
· Ensure day-to-day management of Sitecore container platforms by investigating
   and resolving incidents, solving ad hoc technical problems, performance
   monitoring, and managing system capacity
· Be a point of contact within Sitecore for all ad-hoc cloud Infrastructure related
   requests, more specifically on container technologies
· Participate in our 24/7 infra incident rotation

Qualifications

What You Need to Succeed:

• Strong experience as a Cloud infrastructure engineer working on a SaaS solution
• Experience as a Kubernetes administrator
• Experience with configuration management and orchestration systems (Chef,
• Puppet, Salt, Ansible, …)
• Hands-on experience with infrastructure as code processes and tools like
• Terraform
• Experience tying all the above into CI/CD and GitOps processes
• Experience with at least one cloud provider (AWS, Azure, Google Cloud,
• SoftLayer, etc.)

Additional Skills That Could Set You Apart:

• Technology agnostic
• Scripting experience
• Knowledge about packaging tools like Kustomize, Helm, Flux, etc.

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Job Description

We are looking for an experienced, focused and resilient strategic deal salesperson to close high value deals within named accounts in your respective market unit. The ideal candidate will have a track record of closing large enterprise deals and be able to demonstrate collaboration and sales execution skills, both internally and externally, within past sales cycles.

As a net new sales executive hunting into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building c-level relationships, growing pipeline, creating and closing new opportunities within an industry focused list of named accounts.

By using a consultative approach to value-based selling, you will lead with IFS's award winning solutions to demonstrate intrinsic value to your target customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities within new strategic accounts as defined within your sales territory.

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for target vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate your named strategic accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• Owning the annual sales targets and delivering consistently as per the quarterly linearity budget
• Continued pipeline building and demand generation activities to achieve 5x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Qualifications

You will demonstrate:

• Relevant industry, enterprise software sales quota-carrying sales cycle delivery across the assigned geographical market within the assigned industries and accounts across the market unit
• An entrepreneurial mindset with innate curiosity and resilience
• Working knowledge of CRM systems and commitment to data hygiene and accurate reporting
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• Proven ability to consistently meet and over-achieve quota
• Working with partners/partner managers to influence C-level executives and close business
• Strong written and verbal communication skills in English and a local language relevant to the market geography 
• Comfort working within a matrix-rich organisation, building relationships, and finding support to get the job done.

If you are the type of sales professional that leads from the front, has an acute ability to execute against an agreed plan with a desire to have unlimited earnings, this role could be the right one for you. IFS is growing more than 30% year on year – this is the best place to be if you would like to further your career and close large deals within a market leading company.

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Job Description

We’re looking for a proactive Product Support Analyst, who enjoys the challenges of handling client support in complex IT and business environments, coordinating client upgrades, writing support documentation, and leading training sessions. As a dedicated Support Analyst in IFS Copperleaf’s European team, you’ll become a wizard with our own product and cloud set up to help respond to client’s queries and support issues. You’re comfortable troubleshooting challenging situations where the problem is inadequately defined, and for which there are no existing knowledgebase articles or procedures.  You’re a curious big picture observer who can analyze and see how the business and IT pieces fit together.

You will be open to handling varied support requests from both clients and internal users and be the go-to team member for solving technical problems.

You’ll be joining a growing European team based across the U.K., Spain, Netherlands, France, Germany and Denmark and be a part of a wider global support team.

Key responsibilities:

• Triaging and resolving customer questions and requests for our English and French speaking clients.
• Writing tips and troubleshooting documents based on solved support queries.
• Understanding the functional aspects of our software and how it supports our client’s business processes.
• For clients in your ‘client catalog’ you’ll manage and are accountable for your clients’ support needs.
• Acting as the bridge between the client and the release team during client upgrades, including handling coordination of the releases.
• Leading monthly calls with clients to discuss and follow up on ongoing questions, enhancement requests and business needs.
• Delivering internal product training to new staff, partners and clients a like.

Qualifications

Your background:

You’re a Support Analyst with one or more of the following skills

• 2+ years in a support environment for browser or client-server applications.
• Exposure to complex enterprise software application support.
• Business fluent in English and French
• Competent level of Excel for data manipulation.
• Experience with SQL, Oracle databases and Linux containers is a plus.
• Able to write SQL queries (Oracle) is nice to have, but not essential.
• Experience working with software development teams (familiarity with bugs, features, release cycles, deployment, branching, etc.).

About you:

• You’re a great communicator, both verbally and written.
• Analytical: You’re sharp and able to identify trends and commonalities across large datasets.
• Comfortable presenting: You enjoy delivering training material to internal and external audiences; hosting monthly check-in calls with clients.
• You like being busy, interacting with people and have a keen desire to “fix things”.
• You’re multi-talented with flexibility and willingness to handle a wide variety of tasks.
• Confidently work autonomously, are inquisitive and able to apply structure in places where it does not exist.
• Structured worker, applying logic and reason when trouble shooting.
• You’re an innovator: naturally curious and inquisitive.
• Setbacks do not discourage you from achieving your goals.
• You enjoy troubleshooting and can get to the root causes in complex IT environments.
• You enjoy working in an international team and are willing to travel occasionally if required (<20%).
• You’re proactive and feel comfortable working remotely.
• Business Fluency in English and French, both verbally and written.
  • Desirable languages, German & Dutch

We recognize that talent comes in many forms, so we’re looking for passion, enthusiasm and transferable skills! We’ll provide you with onboarding, training and the needed support to be successful in the role.

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Job Description

IFS is looking for a proven, senior strategic software business leader to support a group of named key accounts.  You would be working as part of both the IFS One Europe & Latam team & the Global Aerospace & Defence team

IFS is independently recognised as a leading, global supplier of enterprise software specifically designed for the A&D market, and provide solutions for:

• Aerospace and defence manufacturing
• Commercial aviation
• Defence
• Fleet and asset management
• Military logistics
• Services and performance-based logistics

This position will give you the opportunity to lead strategic new sales pursuits within the account set as well as growing existing complex engagements. In addition, there is the opportunity to further extend the reach by developing relationships within the broader defence supply chain community. In this position you will be responsible for generating revenue from license and maintenance sales, lead the execution of the sales cycle, sell directly to executive level decision-makers, and develop the territory by nurturing existing IFS business partnerships as well as new relationships.

Responsibilities;

• Prepare, update and own the Key Account Strategy
• Own the end-to-end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process
• Overall responsibility for customer satisfaction across IFS service delivery
• Coordinate with Global Aerospace & Defence Team to build a strong internal collaboration network and secure appropriate support into region.

Qualifications

Essential skills/experience:

• Extensive experience selling large complex business software
• Proven track record in enterprise sales at C-level with clients >1B revenue
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market
• Sales experience in defence or government sector
• Strong knowledge of Aerospace & Defence Industry
• Strong oral and written business presentation skills
• Fluent in english

Preferred skills/experience:

• Demonstrable enterprise software sales experience preferably in a related industry
• Demonstrable experience of leading large complex accounts and multi-functional teams to drive value based outcomes into a client set.

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Job Description

IFS North America seeks a Strategic Account Executive with a passion for selling enterprise software. The ideal candidate is assertive and entrepreneurial focused, seeking the opportunity to make a positive impact in a company with a growing presence in the North American business software market. This position will emphasize a net new client base and include Lead Generation and Business Development, Qualification and Business Analysis, Visioning and Presentations, Project Management, Negotiation and Closing Business.

Responsibilities

• Generate revenue from subscription license sales, service sales and maintenance services
• Work within an assigned multi-state territory of mid-market companies ($400M - $100B+)
• Steer the execution of the sales cycle
• Identify and manage various indirect sales channels
• Sell directly to executive-level decision-makers
• Utilize business partners to supplement offerings and provide implementation services

Qualifications

• 5 years of relevant outside enterprise software sales and new business development experience based on complex software sales, Field Service, Enterprise Asset Management or ERP software is preferred
• Experience with a long, complex sales process and have a history of closing high-dollar transactions with C-level prospects
• 5 years + experience selling of software
• Ability to handle multiple buying influences and sell licenses and services together
• Ability to work in and direct a large team environment with solution experts 
• Ability to communicate with and effectively persuade C-level decision makers, and quickly articulate IFS’ value proposition
• Ability to carry a quota, and a proven record of consistent quota achievement
• Strong understanding of FSM, EAM & ERP technology
• Selling directly, selling through channels and working closely with influencers
• Bachelor’s Degree in Business related field
• Travel 50-60%

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Job Description

We are looking for an experienced, focused and resilient strategic deal salesperson to close high value deals within named accounts in your respective market unit. The ideal candidate will have a track record of closing large enterprise deals and be able to demonstrate collaboration and sales execution skills, both internally and externally, within past sales cycles.

As a net new sales executive hunting into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building c-level relationships, growing pipeline, creating and closing new opportunities within an industry focused list of named accounts.

By using a consultative approach to value-based selling, you will lead with IFS's award winning solutions to demonstrate intrinsic value to your target customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities within new strategic accounts as defined within your sales territory.

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for target vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate your named strategic accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• Owning the annual sales targets and delivering consistently as per the quarterly linearity budget
• Continued pipeline building and demand generation activities to achieve 5x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Qualifications

You will demonstrate:

• Relevant industry, enterprise software sales quota-carrying sales cycle delivery across the assigned geographical market within the assigned industries and accounts across the market unit
• An entrepreneurial mindset with innate curiosity and resilience
• Working knowledge of CRM systems and commitment to data hygiene and accurate reporting
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• Proven ability to consistently meet and over-achieve quota
• Working with partners/partner managers to influence C-level executives and close business
• Strong written and verbal communication skills in English and a local language relevant to the market geography 
• Comfort working within a matrix-rich organisation, building relationships, and finding support to get the job done.

If you are the type of sales professional that leads from the front, has an acute ability to execute against an agreed plan with a desire to have unlimited earnings, this role could be the right one for you. IFS is growing more than 30% year on year – this is the best place to be if you would like to further your career and close large deals within a market leading company.

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Job Description

We are looking for a hungry, focused and resilient farmer sales person with great collaboration and sales execution skills to help grow the business across the market unit. 

The Account Executive will be selling into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with our existing customer base. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Qualifications

You will demonstrate:

• In-industry, enterprise software sales quota-carrying sales cycle delivery across the assigned geographic market within the assigned industries and accounts across the market unit
• An entrepreneurial mindset with innate curiosity and resilience
• Working knowledge of CRM systems and commitment to data hygiene and accurate reporting
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• A track record of consistently meeting and over-achieving quota
• Strong written and verbal communication skills in English and a local language relevant to the market geography 
• Comfort working within a matrix-rich organisation, building relationships, and finding support to get the job done.

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Job Description

We are looking for a hungry, focused and resilient hunter sales person with great collaboration and sales execution skills to help grow the business across the market unit. 

A net new sales executive hunting into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing new opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with both new and existing customers. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Qualifications

You will demonstrate:

• In-industry, enterprise software sales quota-carrying sales cycle delivery across the assigned geographical market within the assigned industries and accounts across the market unit
• An entrepreneurial mindset with innate curiosity and resilience
• Working knowledge of CRM systems and commitment to data hygiene and accurate reporting
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• A track record of consistently meeting and over-achieving quota
• Strong written and verbal communication skills in English and in Spanish is mandatory for the role.
• Comfort working within a matrix-rich organisation, building relationships, and finding support to get the job done.

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Job Description

• Design, develop, and maintain a generic ingestion framework capable of processing various types of data (structured, semi-structured, unstructured) from customer sources.
• Implement and optimize ETL (Extract, Transform, Load) pipelines to ensure data integrity, quality, and reliability as it flows into the centralized datastore like Elasticsearch.
• Ensure the ingestion framework is scalable, secure, efficient and capable of handling large volumes of data in real-time or batch processes.
• Continuously monitor and enhance the data ingestion process to improve performance, reduce latency, and handle new data sources and formats.
• Develop automated testing and monitoring tools to ensure the framework operates smoothly and can quickly adapt to changes in data sources or requirements.
• Provide documentation, support, and training to other team members and stakeholders on using the ingestion framework.
• Implement large-scale near real-time streaming data processing pipelines.
• Design, support and continuously enhance the project code base, continuous integration pipeline, etc.
• Build analytics tools that utilize the data pipeline to provide actionable insights into key business performance metrics.
• Perform POCs and evaluate different technologies and continue to improve the overall architecture.

Qualifications

• Experience building and optimizing Big Data data pipelines, architectures and data sets.
• Strong proficiency in Elasticsearch, its architecture and optimal querying of data.
• Strong analytic skills related to working with unstructured datasets.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data systems.
• One plus years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• Candidates must have 4 to 6 years of experience in a Data Engineer role with  Bachelors or Masters (preferred) in Computer Science or Information Systems or equivalent field. Candidate should have knowledge of using following technologies/tools:
  • Experience working on Big Data processing systems like Hadoop, Spark, Spark Streaming, or Flink Streaming.
  • Experience with SQL systems like Snowflake or Redshift
  • Direct, hands-on experience in two or more of these integration technologies; Java/Python, React, Golang, SQL, NoSQL (Mongo), Restful API.
  • Versed in Agile, APIs, Microservices, Containerization etc.
  • Experience with CI/CD pipeline running on GitHub, Jenkins, Docker, EKS.
  • Knowledge of at least one distributed datastores like MongoDb, DynamoDB, HBase.
  • Experience using batch scheduling frameworks like Airflow (preferred), Luigi, Azkaban etc is a plus.
  • Experience with AWS cloud services: EC2, S3, DynamoDB, Elasticsearch

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Job Description

As a Pre-Sales Consultant, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the organization's “As-is” and “To-be” states, to provide a functional product solution and demonstrate it back where required.

Through the support of industry specialists and business value engineering, you will enable the customer-first approach of IFS Ultimo, ensuring the understanding and delivery of the value and technical solutions customers expect. Pre-Sales Consultants lead workshops and discovery engagements with clients, understand the business process and value drivers, and translate these into customer-facing presentations to support the IFS Ultimo sales effort.

• Participate in internal and customer/prospect-facing product presentations and demonstrations.
• Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
• Respond to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
• Support with technical qualification of sales opportunities.
• Gain knowledge of specific IFS Ultimo products and services.
• Support and build custom demonstrations aligned with customers’/prospects' key business initiatives.
• Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives.
• Translate technical and business requirements into a customer-focused, value-centric solution.
• Work within teams with the ability to adopt a leadership role where necessary
• Maintain a high degree of knowledge of all products and services, including roadmaps, and regularly liaison with product management.
•  Use the knowledge and/or the understanding of the major customers’ requirements to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed
• Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment
• Understand and demonstrate the key metrics, KPI’s and business drivers for the IFS Ultimo Industries.
• Working with the sales organisation to address technical needs for the customers
• Maintain knowledge of and follow the IFS Ultimo Customer Engagement processes
• Ensure discipline of excellence and passion to every customer engagement
• Support at external and internal customer facing events
• Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedback.

Qualifications

Essential:

• University degree, equivalent professional qualifications or appropriate experience.
• Deep experience of solution development, presenting software applications and business process mapping at a senior level.
• A comprehensive understanding of business practices within relevant industries.
• Experience of working with Enterprise Asset Management software or equivalent.
• Fluency in English and German  (verbal and written).
• A willingness to travel – nationally and internationally as required.

Desirable:

• Experience in developing business process strategy and enterprise architecture.

A Pre Sales Consultant would be expected to have an excellent understanding of the following areas:

• Experience in Enterprise Asset Management.
• Project management in asset intensive industries.
• Developing solutions to deliver customer facing demonstrations and presentations focused on the key IFS and customer value messaging.
• End-to-end business process and business practices including process and solution mapping.
• Knowledge of IFS products and processes, with a focus on the IFS Ultimo processes related to your areas of industry expertise.
• Commitment to self-learning and regular training.
• Live the IFS Ultimo Values.

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Job Description

Position Summary 

Sr. Lead Java software engineer is responsible to lead agile-driven development with planning, execution and testing as part of the day-to-day operations.

What You'll Do:

• Serves as people leader of a technology squad (6-8 engineers)
• Planning and breakdown of development tasks
• Assigns tasks to the software engineers on the squad (including to themselves)
• Implementation of development tasks in Java
• Handling merge requests, reviews and merge conflicts in Git
• Write unit testing for implemented code
• Write integration testing of implemented code
• Ensures coding conventions are followed in accordance with Rhapsody's Software Development Lifecycle policy (e.g., static code analysis, peer review, etc.)

This job requires the candidate do work for a Sri Lankan Standard Shift (8.00 a.m. - 5.00 p.m.) from Monday to Friday

Qualifications

Essential Requirements:

• 5+ years of experience in software engineering and extensive knowledge of Java servlet development and web technologies along with experience in leading a team
• Experience with SQL (Postgres preferred)
• Team player with great communication skills
• Strong data communications and security knowledge / skills
• Experience with contemporary developer tooling and infrastructure: Git, Eclipse, CI/CD (preferably Gitlab), AWS

Good to Have:

• Experience leading a sprint/scrum team
• Java EE experience (EJB, JTA, JAX-RS, JAX-WS, CDI, Managed Beans)
• Frontend development knowledge or experience
• JVM profiling / troubleshooting / configuration experience
• Familiarity with OSGi

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