About the Role:

Gusto is looking for a Partner Marketing Associate to support the execution and coordination of partnership marketing campaigns. This is a hands-on role where you will assist with event coordination, campaign logistics, and the creation of marketing materials, reports, and briefs. We're seeking someone who is eager to learn, organized, and detail-oriented, with the ability to juggle multiple campaigns simultaneously.

About the Team:

In this role, you’ll collaborate closely with the Partnerships, Product, Marketing, and Sales teams, actively participating in campaign execution, event coordination, content creation, and performance reporting. You’ll manage logistics for partner events like webinars, workshops, and trade shows, oversee the development of on-brand marketing materials, coordinate campaign timelines and deliverables, and track metrics to optimize outcomes. If you're passionate about learning and excited about growing within the marketing function, this position offers hands-on experience in partner marketing, where you'll play a key role in Gusto's partnership efforts. It’s an ideal opportunity for someone who thrives on detailed coordination, cross-functional teamwork, and the challenge of driving multiple projects forward to make a meaningful impact.

Here’s what you’ll do day-to-day:

• Campaign and Event Coordination:Support co-marketing campaigns by managing timelines, assets, and deliverables. Oversee event logistics for webinars, workshops, and trade shows.
• Marketing Materials Creation: Work with design and content teams to coordinate the development of on-brand collateral, such as blog posts, whitepapers, case studies, and social media content.
• Project andCampaign Briefs:Draft clear, structured briefs to communicate goals, timelines, and tasks to internal teams and external partners. 
• Reporting and Performance Tracking: Track campaign metrics and generate reports, providing insights for team optimization.
• Stakeholder Communication: Regularly communicate with internal teams (Marketing, Product, Partnerships) and external partners to align on campaign deliverables, timelines, and updates. Help ensure all parties are on the same page.
• Managing Multiple Projects: Coordinate and manage several campaigns simultaneously, ensuring that each project is executed on time and meets all set objectives.
• Technology Tools:Utilize platforms such as Salesforce, Asana, and CMS/WordPress to manage projects, track progress, and ensure proper documentation and communication across teams.

Here’s what we're looking for:

• Marketing Experience: 4+ years of experience and track record of managing successful marketing campaigns  with internal cross-functional teams, external partners, vendors, or third-party agencies.
• Eager to Learn: Enthusiastic self-starter ready to grow marketing knowledge and gain hands-on experience.
• Organizational Skills: Detail-oriented with the ability to juggle multiple projects and deadlines.
• Collaboration and Communication: Strong written and verbal communication skills; effective in cross-functional teamwork.
• Analytical Mindset: Comfortable tracking KPIs and reporting insights for data-informed decision-making.
• Adaptability and Initiative:Comfortable handling shifting priorities and taking the initiative to address tasks that need attention without waiting for instructions.
• Technical Proficiency: Familiarity with tools like Salesforce, CMS/WordPress, Asana, and other project management or marketing automation platforms is a plus.

Our cash compensation amount for this role is $79,000/yr to $94,000/yrinDenver & most major metro locations, and $100,000/yr to $118,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

Gusto is looking for a Senior Partner Marketing Manager who can execute and optimize partnership marketing strategies to help us reach and support more small businesses. You’re skilled in marketing techniques, analytical and strategic, tech-savvy, and creative, thinking outside the box to engage small businesses effectively. You balance tactical execution with broader strategic objectives and have a track record of measurable results.

About the Team:

In this role, you will be responsible for creating and executing marketing strategies, content, and programs that showcase the value of our partnerships and align with our broader marketing, business, and sales goals. You’ll work closely with our Partnerships, Product, Marketing, and Sales teams to drive joint marketing efforts that support partner-led customer acquisition, deepen customer and partner engagement, and accelerate revenue growth through effective, targeted channels.

This hands-on role offers the opportunity to shape our partner marketing function at Gusto. As an individual contributor, you will have the chance to develop new motions and work collaboratively with ecosystem and channel partners to help small businesses thrive. We look forward to welcoming you to our team!

Here’s what you’ll do day-to-day:

• Partner Marketing Planning and Execution: Lead the execution of joint marketing plans with product, channel, and alliance partners, ensuring alignment with established objectives. Identify specific opportunities for cross-promotion and co-marketing initiatives, facilitating regular check-ins and updates with partners.
• Campaign Execution: Develop and implement targeted marketing campaigns to increase awareness of our partnership ecosystem. Utilize various channels, including email marketing, social media, webinars, and content marketing, to reach small businesses effectively.
• Messaging and Positioning: Collaborate with partners to craft joint narratives that highlight the unique value of Gusto’s partnerships. Develop messaging that aligns co-marketing objectives, resonates with target audiences, and maintains brand consistency across all materials.
• Content Development: Produce and manage high-quality marketing content, including blog posts, customer stories, sales materials, and event collateral, to support partnership initiatives. Collaborate with internal teams to ensure alignment with Gusto's brand and voice.
• Performance Monitoring: Track and analyze the performance of partnership marketing campaigns using relevant metrics, providing actionable insights for continuous improvement. Report regularly on campaign performance to stakeholders and make recommendations for optimization.
• Event Coordination: Organize and execute events, such as webinars, workshops, and trade shows, to promote partnerships and facilitate engagement with partners and customers. Handle logistics, outreach, and follow-up activities to maximize impact.
• Relationship Management: Build and maintain strong relationships with product partners, channel partners, alliance partners, and key internal stakeholders. Facilitate clear communication and collaboration on marketing initiatives and ensure all parties are aligned.
• Competitive Monitoring: Stay informed about industry trends and competitor activities, identifying actionable insights and potential adjustments for our partnership ecosystem.

Here’s what we're looking for:

• 7+ years of experience and track record of managing successful marketing campaigns, with internal cross-functional teams, external partners, vendors, or third-party agencies to execute marketing initiatives. 3+ years in partnerships marketing.
• Excellent communication skills, both written and verbal, with the ability to craft compelling messaging for different audiences.
• Strategic thinking, problem-solving, and project management abilities, with a focus on driving results and achieving business objectives through partnership marketing.
• An analytical mindset, with the ability to interpret data, track key performance indicators (KPIs), and make data-driven decisions to optimize marketing efforts.
• Adaptability and flexibility, with the ability to thrive in a fast-paced and dynamic environment, especially as partner landscapes and market conditions evolve.
• Experience building and balancing bespoke marketing campaigns with scalable initiatives.
• Solid understanding of partner ecosystems, channel dynamics, and partnership models, with hands-on experience leveraging channels, events, sponsorships, and other effective marketing strategies to drive engagement and results.
• Familiarity with partner relationship management (PRM) platforms, marketing automation tools, and CRM systems.
• Creative thinking and innovation, with a passion for exploring new ideas and approaches to partner marketing and growth.
• Experience with co-marketing programs, joint acquisition campaigns, and partner enablement initiatives.
• Proven experience with event planning, execution, and ROI analysis, specifically with partner events, trade shows, and conferences.

Our cash compensation amount for this role is $123,000/yr to $151,000/yrinDenver & most major metro locations, and $148,000/yr to $181,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the team
Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity

As a Senior Staff Designer and design lead for our Compliance team, you will play a critical leadership role in the strategy and execution of compliance experiences across the product.  As a platform design leader, you will collaborate closely with your cross-functional partners and internal feature teams to design and build a seamless and holistic experience for Gusto admins and employees. As a member of the Core Experiences design team, you will contribute to craft quality and leadership across the team, and help set the direction for how platform designers should collaborate with feature teams.

Here’s what you’ll do day-to-day:

• Drive company-wide impact by strengthening our teams’ collective understanding and execution of compliance experiences
• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and short-term milestones that unlock customer value.
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
• Collaborate with internal teams to understand common customer and business needs, and craft patterns and systems that meet those needs
• Work with engineering partners to assess downstream impact to the customer experience through data modeling and architecture decisions
• Advocate for, and contribute to, the use of Workbench, our Design System
• Mentor designers across the Core Experiences team, fostering growth and collaboration
• Provide the “why” behind design decisions that can be easily adopted by partnering disciplines
• Provide and seek feedback from other designers to always push the bar for quality.

Here’s what we’re looking for:

• 10+ years' aligned Product Design experience, ideally with a few years of platform experience
• A bonus: experience in the compliance domain
• A builder who can develop a long-term vision, as well as execute it 
• Experience developing a cohesive product strategy in partnership with cross-functional collaborators, and getting alignment across a complex organization
• Experience using prototyping to quickly share ideas and get buy-in on design decisions 
• Experience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed to.
• Strong background in systems thinking, including using and contributing to a Design System and designing with a Platform-first approach.
• Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale. 
• Ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative value.
• Experience designing end-to-end customer journeys from software to service
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints. 
• Ability to embrace ambiguous situations as opportunities to create.
• Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $174,000/yr - $235,000/yr in Denver & most remote locations, and $204,000/yr - $254,000/yr San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the team

At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. 

Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our customers. We aim to help guide them through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. The Tax Credits team has ambitious goals to drastically simplify and demystify the complex world of tax credits in order to drive significant customer value and revenue for our business. 

About the opportunity

As a Staff Product Designer for Tax Credits, you’ll be responsible for helping to shape and execute on this newly reformed 0-to-1 team to drive product market fit and business and customer value. You’ll be expected to craft high quality and intuitive end-to-end experiences for our customers. The work on Tax Credits is high visibility, high impact experiences that balance complex technical, compliance, and service requirements. You will play a pivotal role in simplifying the intricate journey of discovering and securing tax credits, ensuring it's approachable, user-friendly, and stress-free. Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

Here’s what you’ll do day-to-day:

• Develop a deep understanding of the different customers we serve, and how their varying needs translate into product requirements
• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems and identify key opportunities for the customer and our business. 
• Craft the end-to-end journeys and develop frameworks and principles that can be used to help align our teams on the right experiences.
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions.
• Collaborate with other key teams and stakeholders at Gusto such as Legal, Compliance, Risk Operations, and other various product owners. 
• Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
• Balance an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision and meet a high bar for the customer experience.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Drive solutions that establish Gusto as a trusted tax expert advisor, empowering our customers to make confident and informed tax credit decisions.

Here’s what we're looking for:

• 8+ years’ Product Design experience, majority in-house. 
• Ideally you’ve worked on enabling simple, easy to use experiences in complex domains like payroll, benefits, finance or banking, etc. Bonus if you have direct experience working on tax and/or accounting products.
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• Service design mindset when designing end-to-end, recognizing that the customer experience doesn’t stop with the product, but extends to the human touchpoints with our service teams.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• Communication and collaboration skills that enable you to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale, and generate alignment and enthusiasm across the company.
• Ability to embrace ambiguous situations as opportunities to add clarity
• A builder who loves being hands on crafting high quality, high impact solutions directly and through pairing with team members.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role

Our Software Engineering internship is a 12 or 16-week hybrid summer experience focused on making a significant impact on our customers by being embedded directly into our engineering teams. Each intern is paired with a dedicated mentor and a team manager, providing guidance and support as they make immediate contributions to the team’s roadmap, directly advancing Gusto’s mission.

You will be given opportunities to participate in different aspects of the software development life cycle such as influencing technical specs, discussing architecture, working with cross-functional partners, and designing tests while also exploring multiple areas of our tech stack.

About the Team

Our engineers work on both customer-facing and internal employee products, developing features and iterating across our platform to bring delightful experiences to our customers, aiding them in driving their business to be successful. You’ll close your laptop at the end of every day knowing your work is making a difference for hundreds of thousands of small businesses and their employees.. If you’re ready to hone your Software Engineering skills while creating software with far-reaching effects on our modern economy, we’d love for you to join Gusto this summer!

Here’s what you’ll do (and we’ll support you so you’re great at it):

• Contribute to project success through technical designing, writing, testing, and shipping code within expected timeframes.
• Learn coding and testing best practices while applying both to the work you do.
• Collaborate and pair with others on the team and cross-functionally including working with Product and Design teams to understand customer pain points, ideate on solutions, and execute plans.
• Understand the world of Gusto, our customers, and why we do what we do.

Here’s what we’re looking for:

• Students pursuing a BS and/or MS degree in Computer Science, Software Engineering, or a related technical field with an expected graduation date between December 2025 and June 2028.
• Passion for creating memorable customer experiences, regardless of which part of the tech stack you work in.
• Interest in technologies such as Ruby/Rails, Typescript/React, GraphQL, Python, Golang, Java, Javascript, Kotlin and/or Swift.
• Appreciation for an iterative, test-driven, pair-programming, and code-review culture.
• Drive to create a well-structured and maintainable code that balances beauty and pragmatism.
• U.S. work authorization is required. This role is not available for sponsorship.
• This is a hybrid role and will require you to be in the office at least twice a week in our San Francisco, New York or Denver office. Relocation assistance will be provided during your internship. 

Learn more about the Gusto Engineering organization:

• Our Engineering Culture and Values
• How We Built a Service-Driven Team
• Our Diversity Goals and Efforts

Pay and benefits

Our cash compensation range for this role is $58.65/hr for undergraduate students and $64.42/hr for graduate students in San Francisco and New York City. In Denver, our compensation range is $46.63/hr for undergraduate students and $51.44/hr for graduate students. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role:

We’re hiring seasoned engineers to join our teams that work on core platform capabilities, improving our existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. As a Gusto Software Engineer at this level, you’ll be guiding projects end-to-end by influencing initial feature specs, understanding how to take existing systems closer to desired end states, executing on projects, and maintaining code that powers core experiences. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!

About the Team:

Payroll is the beating heart of Gusto’s business. Payroll Services teams are responsible for the product, ops, and service components Gusto uses to onboard customers, process payrolls, calculate taxes & deductions, pay and file with tax agencies, and maintain compliance on behalf of the customers. The domain is highly complex and offers the opportunity to engage in system design that simplifies this for customers, both internal and external.

Teams within Payroll Services 

• Tax Accuracy:The Tax Accuracy group is responsible for gathering and maintaining the necessary information for us to pay and file taxes accurately and on time for our customers, and consists of multiple teams that cover various parts of the process.
• Ledger: This team is building a payroll ledger to track accrual accounting for payroll-related money movement. This team is starting to support the payroll domain, risk, payments, and accounting. 
• Engine: This team works closely with the payroll compliance team to ensure enablement of compliant pay, such as minimum wage adjustments, regular rate of pay, etc. We enable end-to-end success of payroll processing and working with various domain teams such as tax calculations, tax setup, payments, and more.
• Platform: This team is developing a new platform to be the common interface for interacting with payroll and tax data. The payroll and tax domain is highly complex; our team exists to make it easier for other application teams to interact with the payroll and tax system. 

Here’s what you’ll do day-to-day:

• Design, build, and test the foundation that supports compliant payroll for millions of people
• Help scale one of the largest Ruby/Rails and TypeScript/React applications in the world
• Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams
• Build the software platform that powers multiple 1st and 3rd party products and serves millions of businesses.
• Mentor and grow fellow engineersworking to create holistic and scalable solutions
• Drive the product development process from concept to launch, delivering delightful products that make payroll, taxes, and compliance simple and easy
• Improve the productivity and happiness of our teams with the services, tools, and APIs you build.
• Engage in a highly supportive environment working with others to drive productivity and innovation

Here’s what we're looking for:

• Successful applicants have at least 12+ years of experience
• Experience in designing and developing robust, distributed systems using multiple general-purpose programming languages
• Experience influencing and guiding the work of multiple teams on scaling, refactoring, and optimizing legacy products 
• Experience architecting, building, and testing large-scale production level code
• An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems
• Ability to communicate technical complexity and help facilitate informed tradeoffs
• Enthusiasm for a collaborative, test-driven environment
• Able to build maintainable, structured, well-documented code 
• Experience building fault-tolerant, mission-critical software
• Experience building products in highly regulated domains is desired, but not required
• Experience in one of these domains is preferred: Payroll, Taxes, or Compliance 
• Bonus: Experience with Ruby on Rails, Typescript, and React

Our cash compensation amount for this role is targeted at $191,000/yr to $225,000/yr in Denver & most remote locations, and $225,000/yr to $265,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Senior Staff Software Engineer 

About the Role:

We are looking for a talented Engineering Lead with experience in building and managing secure authentication and authorization systems. In this role, you will be responsible for designing, developing, and maintaining scalable identity management systems, ensuring the security of user data, and enabling seamless user experiences. You will collaborate closely with product, security, and engineering teams to integrate robust authentication mechanisms into our platform

Here’s what you’ll do day to day:

• Collaboratively design and implement authorization solutions, including role-based access controls and workflows for managing user permissions, roles, and scopes across Gusto’s product suite.
• Engage in hands-on coding, contributing directly to the codebase and driving quality through active participation.
• Provide clear and constructive feedback during code reviews to foster team growth and maintain high standards of code quality.
• Collaborate with cross-functional teams, including Product Management, Design, and Business, to identify customer pain points and develop innovative solutions.
• Stay up-to-date with industry trends and best practices related to authorization and security.
• Lead and mentor fellow engineers in tackling complex technical challenges at scale.
• Prototype, iterate, and launch new features quickly and efficiently.
• Foster a collaborative environment that encourages creativity and innovation, building products our customers love.

Here’s what we’re looking for:

• Experience: 12+ years of software development experience, with a strong focus on authentication and authorization systems.
• Technical Expertise: Solid understanding of secure coding principles, Ruby, cryptography in authentication and authorization systems, and IAM best practices.
• API Security: Experience with API security and integrating authentication systems into applications.
• Tools Proficiency: Familiarity with technologies like Okta, Azure AD, OAuth, OpenID Connect (OIDC), SAML, header-based authentication, LDAP, and SCIM.
• Leadership Skills: Proven experience leading the innovation of customer-facing products and managing large projects end-to-end.
• Data Modeling: Advanced data modeling skills with hands-on experience building well-structured, easily maintainable, and well-documented code.
• Problem-Solving: Expertise in addressing complex product development challenges, particularly with Rails and React.
• Passion for Customers: A genuine passion for creating memorable experiences for customers and a commitment to understanding their needs.
• Effective Communicator: Strong verbal and written communication skills to articulate ideas clearly and collaborate with diverse teams.

Our cash compensation amount for this role is targeted at $191,000-$214,000 in Denver & most remote locations, and  $225,000-$252,000 San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the team:

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity:

Gusto is at a meaningful inflection point in our scale. We are launching a native mobile app experience for small business owners, and scaling a platform that other teams will use to solve small business problems.  

As a staff designer and design lead for our Member Lifecycle, Core Experiences team, you will play a critical leadership role in the strategy and execution of our vision for team member onboarding, offboarding, and all “people-related information” exposed throughout Gusto’s experience. As a platform design leader, you will collaborate closely with your cross-functional partners and internal feature teams to design and build a seamless and holistic experience for Gusto admins and employees. As a member of the Core Experiences design team, you will contribute to craft quality and leadership across the team, and help set the direction for how platform designers should collaborate with feature teams.

Here’s what you’ll do day-to-day:

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value.
• Collaborate with internal teams to understand common customer and business needs, and crafting patterns and systems that meet those needs
• Work with engineering partners to assess downstream impact to the customer experience through data modeling and architecture decisions
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System
• Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
• Provide and seek feedback from other designers to always push the bar for quality.
• Collaborate with designers on other teams to develop cohesive solutions for shared problems.
• You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration. 

Here’s what we’re looking for:

• 8+ years' aligned Product Design experience, ideally with a few years of platform experience
• Bonus for Gusto if you’ve worked in domains connected to Platform design, Notifications/Communications, Permissions, or Compliance
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers.
• Experience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed to.
• Systems thinking, including using and contributing to a Design System and designing with a Platform-first approach.
• Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale. 
• The ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative value.
• Experience balancing long-term design goals with an Agile-based iterative approach. 
• Strong communication skills and enthusiasm for collaborating across the entire company.
• Experience designing end-to-end customer journeys from software to service
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints. 
• Ability to embrace ambiguous situations as opportunities to create.
• Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About Design at Gusto:

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the Role: 

Gusto is seeking a Growth Staff Product Designer to help elevate user experiences that contribute to our business's continued growth. This designer will play a crucial role in shaping how Gusto engages and acquires new customers, serving varied audiences such as employers, employees, accountants, and Gusto's wider ecosystem. As a designer for the Growth team, you'll leverage data, partner closely with cross-functional teams, and create designs that align with our commitment to long-term, trust-centered growth.

About the Team:

The Growth Team at Gusto is dedicated to helping customers find, adopt, and engage with our products meaningfully. Our approach prioritizes a user-centric design ethos, ensuring that growth initiatives are backed by value and trust. As a key contributor, you’ll join a collaborative environment with Engineers, Product Managers, Data Scientists, and strategic Marketing and Business partners, focusing on critical touchpoints in the customer journey, including on Gusto.com.

Here’s what you’ll do day-to-day:

• Lead design strategy and execution for growth initiatives, owning key acquisition touchpoints across Gusto.com and campaign-driven experiences.
• Collaborate with cross-functional teams (e.g., Engineering, Product, Marketing) to craft and test data-driven hypotheses.
• Drive personalized user journey design tailored to diverse personas and customer needs.
• Develop and execute experimentation programs to optimize user flow and inform decisions.
• Translate quantitative and qualitative data into actionable design insights.
• Utilize Gusto’s design system to ensure consistency across all growth-focused projects.
• Advocate for customer-first, empathetic design thinking to maintain trust and engagement.

Here’s what we're looking for:

• 5-7+ years of experience in full-stack design, with a strong focus on growth and funnel optimization.
• Proven experience designing complex, interconnected systems and products.
• Strong communication and collaboration skills, especially within cross-functional teams.
• Demonstrated proficiency in translating research findings into design solutions.
• Familiarity with service design principles and user-centered research.
• Experience defining and prioritizing high-value projects that impact product roadmaps.
• Ability to mentor and coach other designers is a plus.
• HR, Payroll, Healthcare, or Fintech industry experience is a plus, particularly in payments or risk management.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role:

We’re looking for a Senior Design System’s designer with direct experience working on PRODUCT focused Design Systems. If you have experience working on an in-house design system that supports multiple products where complex Figma component building, token creation, accessibility guidance, documentation writing, and engineer pairing are part of your day-to-day skillset, we’d love to hear from you! 

About the Team:

Our design systems team is made up of designers and engineers who focus on creating and maintaining a rich set of Figma and React components for our product teams across platform and applications. The team is in an exciting space of reinvention as we evolve an existing design system into the next level of maturity. We are embedded within the design organization at Gusto, led by our CDO, Amy Thibodeau. 

Here’s what you’ll do day-to-day:

• Define and maintain semantic and functional tokens for the design system
• Create simple and complex components, patterns, and templates in Figma
• Host and advise in our Design System’s slack channels and office hours
• Work with our engineering team to make sure our components are represented one to one in Figma and in React
• Document and publish design decisions and guidance
• Represent a service mindset with collaborative communication skills

Here’s what we're looking for:

• Design Systems Experience:Have 3+ years of experience working on a design systems team supporting product design teams through the full life cycle of design system creation, implementation, and maintenance.
• Product Design Experience: 5+ years experience working on a product design team
• Technical Acumen:The ability to pair effectively with our engineering team designing component APIs. 
• Accessibility Minded:A deep understanding of Accessibility guidelines and the ability to implement WCAG AA compliant components and styles.
• Technical Skill: Expert knowledge of Figma, including creating complex components with variants, properties, and interaction demos.
• Design integrity: High degree of design craft and polish.
• Communication: Documentation expertise and the ability to educate peers on all things design system. Demonstrated ability to effectively storytell in a variety of methods (visual, spoken language, etc.)
• Specific strengths: Strong skills in animation, prototyping, data visualization, and/or iconography preferred.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role:

As a Staff Product Designer for the Gusto Pro team, you’ll lead the experience direction for a product area within Gusto Pro. You’ll be involved in the entire product development process from research to creating a vision to iterating on experiences for launch. As a leader on the cross-functional team, you’ll have a lot of opportunity to influence strategy at the team and project level.

Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

About the Team:

Our Gusto Pro team is dedicated to serving our accountant customers who rely on Gusto to support their small business clients with payroll, taxes, hiring, and more. Our mission is to help accountants be incredible partners to their clients through the support and strategic guidance they provide. By creating a platform that empowers accountants, we enable the success and growth of their firms. 

Here’s what you’ll do day-to-day:

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive
• Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilities
• Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
• Provide and seek feedback from other designers to always push the bar for quality
• Collaborate with designers on other teams to develop cohesive solutions for shared problems
• You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration 

Here’s what we're looking for:

• 8+ years' Product Design experience
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
• Experience designing end-to-end customer journeys from software to service
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints 
• Ability to embrace ambiguous situations as opportunities to create
• Passion for Gusto’s mission and the impact we can have on the world

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role:

Gusto is looking for an Engineering Manager to drive and execute on the platform strategy for our Financial Products organization. In this role you will be responsible for building a robust banking layer that enables Gusto to scale its financial product offerings to the millions of employees who get paid through Gusto. Your team will help drive user confidence and trust by delivering a stable and seamless product experience built on top of robust integrations, efficient operations, and a comprehensive risk program. 

About the Team:

As a key member of Gusto's engineering leadership team, your role will encompass building a dynamic team and contributing to build a thriving business. You will also be responsible for working collaboratively with other cross-functional teams and leaders to help build a suite of products that will be adored by our customers while setting industry benchmarks.

If you are a customer-centric builder who thrives on making a substantial impact within a high-growth organization, we would be thrilled to hear from you!

Here’s what you’ll do day-to-day:

• Lead Gusto’s Financial Products Foundations engineering team, including the recruitment, hiring, and empowerment of a world-class team.
• Work cross functionally with product management and design leadership to build and drive Gusto’s financial products vision and strategy.
• Responsible for driving the development of core platform initiatives in a fast paced, start-up environment.
• Providing technical leadership in defining the product and platform solutions.
• Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches.
• Empowering a team of senior engineers, driving quick but informed decision making, and helping them get unblocked

Here’s what we're looking for:

• 10+ years software engineering experience.
• Managed distributed engineering teams for a minimum of 2 years.
• Strong technical acumen with the ability to understand and debate tradeoffs and approaches to building scalable architecture and data models.
• A high standard, systems-first approach, and strong point of view for the user experience informed by customer empathy, research, data, and customer support insights.
• Strategic thinker who is a hands-on builder — we’re looking for someone who can think globally but who has kept their own craft skills strong and isn’t afraid to get into the weeds to unblock teams and work through opportunities.
• Experience working in a technical leadership role in fintech (payments, lending, fraud / risk, and/or money movement platforms).

Our cash compensation amount for this role is targeted at $164,000-$204,000 in Denver, $201,000-$222,000 in most remote locations, and $199,000-$247,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

By the Numbers

• Named #1 best software for small businessof 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
• Over $500M in annual revenue The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
  • There are 6.2M employers in the US, 98% have fewer than 100 employees ⁽¹⁾
  • 550,000 new businesses are created each year in the US⁽¹⁾ 

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
• Our Product team is lean, which means you’ll have a high degree of impact and ownership
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners 

About the Team:

The Tax Credits team is a “mini startup” within Gusto, and an incredibly talented group of people that have a mix of deep customer empathy, domain expertise, and a strong desire to innovate. Our mission is to grow and add value to our customer base, and continually test and refine tools designed to help these customers unlock savings through tax credits and grants. If you enjoy uncovering & solving big problems, driving lean experimentation, building 0 to 1 product experiences, and making a big impact on the lives of small business owners, we’d love to hear from you.

Here’s what you’ll do day-to-day:

• Ownership: Spearhead the development of a product & business aimed at unlocking value for existing Gusto customers as well as expanding Gusto’s customer base to new segments
• North Star: Unlocking savings for SMBs through tax credits and grants
• Collaborate: Partner closely with Engineering, Design, Ops and Data Science on all stages of the product development process, and partner with the GM and Revenue team to grow the business and optimize its unit economics
• Lead product discovery to uncover and deeply understand customer problems and test risky assumptions
• Run lean experiments and A/B tests to quickly prove out hypotheses and test new concepts. Always looking for ways to get stronger signal on new ideas
• Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
• Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage

Here’s what we're looking for:

• 8+ years of hands-on Product Management experience 
• Proven track record of building 0 to 1 products with nice to haves in:
  • Building 0 to 1 products in highly regulated categories
  • Experience building personalized products or optimized workflows using Gen AI/ ML
• Strong product discovery skills with the ability to navigate a high degree of ambiguity
• The intangibles: natural curiosity, grit, customer obsession, and attention to detail
• The ability to tell a compelling story that drives alignment and inspires action
• Strong collaboration skills; ability to quickly build trust quickly
• A passion for helping small businesses

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is $181,000/yr to $223,000/yr in Denver & most major metro locations, and $212,000/yr to $262,000 for San Francisco, New York, and Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work.

 ⁽¹⁾Business Applications with Planned Wages (www.census.gov)

About the Team:

The mission of our Data Team is to create a trusted data ecosystem that fuels innovation. We have projects underway and on our roadmap that touch upon each part of this mission: improving trust in our data through proactive data governance and a significant overhaul of our data warehouse; improving our data ecosystem through enhancing and potentially migrating to more effective data tools; and fueling innovation by building net-new data capabilities that unlock performance and customer experiences such as near real-time data processing. 

Our Data Team comprises ~80+ data practitioners with skills in data platform engineering, analytics engineering, data analysis and reporting, decision science, machine learning, ML Ops, and GenAI. This Technical Program Manager role would add a critical skill set in data product development, enabling our team to build more proactive data solutions to drive our business and create great customer experiences. 

About the Role:

As a Principal Technical Program Manager in the Data organization, you will lead high-impact, cross-functional programs that drive the strategic vision of Gusto’s Data initiatives. In this role, you will collaborate with key business and technical stakeholders to plan, execute, and deliver programs that optimize data systems and governance, advance Gusto analytics maturation and data product capabilities, and expedite the ability for Gusto leadership to make data-informed decisions. You will not only lead programs but also help shape data strategy, ready the organization for technical change, and ensure alignment across multiple cross-functional teams.

As a critical partner to senior leadership, you will leverage both your technical expertise and program management acumen to influence decisions that support the data needs of the entire organization. You will work cross-functionally with data practitioners, product managers, and business leaders across the organization to ensure data programs are executed with precision and clarity. Your ability to manage complexity, balance technical depth with business outcomes, and foster cross-team collaboration will set you apart as a leader in this role.

By joining the Data Leadership team, you will play a key role in the overall data strategy at Gusto, leading efforts that impact data architecture, engineering efficiency, and product delivery. You will focus on bringing organizational rigor to large-scale data initiatives, while supporting teams in solving complex challenges with clear roadmaps, priorities, and strategic guidance.

Here’s What You’ll Do Day-to-Day:

• Lead and drive complex, cross-functional data programs by developing and managing detailed program roadmaps, project plans, and timelines, ensuring alignment between data teams, product and engineering partners, and business stakeholders.
• Partner with the Head of Data and senior leadership to define the data strategy, align on priorities, and report on progress across the organization.
• Oversee the implementation of critical data initiatives such as Amplitude re-implementation, optimizing CDP platforms like Tealium, and improving tracking across web and mobile applications.
• Collaborate with product managers, data engineers, and analysts to deliver high-quality, scalable data assets that meet organizational and customer needs.
• Establish and continuously improve operational procedures to enhance team productivity, streamline communication, and drive program success.
• Serve as a thought partner for executives, providing strategic insights and recommendations for data programs, including resource allocation, risk management, and technical considerations.
• Design and implement frameworks that ensure readiness for data-driven changes across the business, building scalable solutions to prepare teams for regular data updates and launches.
• Build strong relationships with engineering, product, and business stakeholders to ensure seamless delivery of data programs that have wide-reaching impacts.
• Help build Data’s brand within Gusto by creating company-wide communication mechanisms around the work we do
• Potential opportunity to lead a small team of TPMs in the future.

Minimum Requirements:

• 8+ years of experience in technical program management at software companies with demonstrated success leading large-scale, cross-functional programs.
• Deep experience with data engineering processes, architecture, and workflows, including a strong understanding of data platforms, cloud infrastructures, and ETL pipelines.
• Expertise in Agile methodologies, with a solid background in managing scrum teams, product backlogs, and roadmaps using JIRA or similar tools.
• Proven ability to communicate effectively across both technical and non-technical audiences, including executive leadership.
• Strong analytical, problem-solving, and systems-thinking skills with the ability to evaluate complex issues and propose data-driven solutions.

Nice to have:

• Extensive experience implementing tracking solutions for web and mobile apps, as well as familiarity with customer data platforms (e.g., Tealium, Amplitude).
• 3-5 years of experience managing and mentoring teams, with a proven ability to lead and develop individual contributors.
• Proficiency in SQL, with hands-on experience in querying databases like Redshift, Snowflake, or similar platforms.

This role is ideal for a highly strategic, technically adept leader who can navigate the intersection of data, product, and business needs to drive organizational success.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings, please view our Total Rewards Approach page.

Our cash compensation amount for this role is targeted at $170,000-$210,000/year in Denver, Chicago, and Atlanta, $184,000/year - $228,000 in Los Angeles, and $199,000-$247,000/year for Seattle, San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Platform Operations Analyst

About the Team

Payments are at the core of Gusto’s business. The Platform Operations Team is the foundation of financial trust at Gusto by safeguarding customer funds and ensuring accurate, transparent financial operations that support our customers and drive the company's growth. We achieve this by continuous process improvement, performing payment reconciliation and research exceptions in our payment system. As a Platform Operations Analyst, you will be responsible for executing and maintaining processes that help us operate at scale.

About you!

• You’re curious by nature  and also passionate about Fintech and data driven solutions!
• You’re comfortable in a scrappy, fast-paced environment and feel confident standing up brand new processes.
• You don’t shy away from complex or ambiguous problems and are enthusiastic about establishing best practices across the organization.
• You are very analytical. You can investigate variances, identify trends, and surface errors/anomalies in large data sets. 
• You are comfortable picking up new tools and deepening your Excel & SQL skills through self learning and on the job coaching.

Here’s what you’ll do day-to-day:

• Perform manual reconciliation and exceptions research to support customer queries and cross functional teams. 
• Provide fast, accurate responses to complex support inquiries from partners
• Partner with internal and external teams to validate the accuracy of Gusto's financial data
• Develop a strong understanding of all aspects of the payment transaction lifecycle; from architecture, execution, reconciliations, and error resolution
• Identify, escalate, track, and resolve payment-related issues and discrepancies
• Collaborate with cross-functional teams to ensure efficient and accurate executions
• Execute and maintain processes that help the company operate at scale.
• Ensure that the payments infrastructure is operating efficiently and money is moving as expected
• Support reporting part of payment lifecycle including payment reconciliation, exceptions research and reporting
• Work closely with the backend system to ensure accurate payment reconciliation and reporting
• Support and maintain documentation for payment processes and procedures
• Stay up-to-date with industry trends and best practices in payment platform operations
• Collaborate and support team members in a positive and inclusive work environment

Here’s what we're looking for:

• Availability to work at PST (Pacific Standard Time) time zone
• Bachelor's degree in Business, Accounting, Finance or related discipline
• 1 to 2 years financial services/banking/eCommerce experience is a plus
• Basic knowledge of accounting/payments principles, cash transaction rules, and financial processes
• Proficient knowledge of MS Office (Excel, Word, PowerPoint) and financial systems
• Ability to problem solve and prioritize issues resolution
• Strong attention to detail
• Strong written and oral communication skills
• Curious, driven, focused, and detail-oriented. Able to influence without authority. Relentless in driving to closure and building strong relationships
• Analytical thinker, ability to map connections by looking for background information or by comparing practical examples
• Thrive in a fast-paced, ambiguous environment 
• Ability to work cross-functionally
• Recommended or eager to learn SQL to perform complex queries and create dashboards and alerts
• This role requires being physically located and eligible to work in Turkiye

Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

About the Role:

As a Sales Development Representative, it will be your job to identify, qualify, and set up prospective clients with our Account Executives who will consult with those prospects and help them become clients. The Sales Development Representative is a first point of contact for many of our new clients. This role spends much of the day on the phone calling Payroll Service Providers and Employers who are not currently Symmetry clients. The Sales Development Representative is politely persistent and cheerfully competitive. As a Sales Development Representative, you will collaborate with our Marketing and Sales teams to pursue and identify new business opportunities across many sectors: payroll, technology, financial services, large employers, and more. 

You will have a direct impact on Symmetry’s ability to deliver our payroll tax tools in pursuit of our vision to touch every American paycheck with accurate withholding. A focus on solving client’s pain points and providing them with the best solution for their needs is essential.

About the Team:

You'll be a part of the team driving Symmetry’s growth by focusing on finding prospects, conducting discovery calls to qualify leads, and then scheduling product demos with an Account Executive. If you have a passion for consultative sales, a collaborative spirit of engagement, and a passion for SAAS payroll products, you may be a great fit for Symmetry Software.

Primary Responsibilities:

• Manage a high volume of outbound calls daily to cold & warm prospects (100+ per day)
• Employ our highly consultative, non-pushy sales methodology
• Resilience. You will face rejection often. You must be resilient and know that each rejection brings you closer to your next success
• Quickly assess the quality of a prospect to determine the viability of sales opportunities
• Become an expert on our technology and our target markets
• Set up product demonstration appointments for our Account Executive teams
• Achieve monthly metrics, and weekly and daily targets
• Work closely with your People Empowerer to constantly improve as a sales person
• Build strong networks in and outside the Symmetry organization
• Collaborate with the team to improve our processes and add efficiencies for the team
• Adapt to changes in your process - we are always testing new ideas 
• Track activities and sales touch points in our CRM and update client profiles for broader company awareness.
• Network within the payroll and HCM industry as a Symmetry Software representative.
• Actively increase knowledge about the payroll and human resource industries and about Symmetry products and services.

Requirements:

• 1-2 Years in similar sales or development role required
• Ability to work in a fast paced SaaS Environment
• Ability to quickly develop relationships and establish credibility through consultative needs based conversation
• Strong history of prospecting and cultivating new leads and prospects.
• Ability to think on your feet to creatively solve our prospects’ business needs
• Exceptional and persuasive communication skills, both verbal and written
• Outstanding listener: to the prospect, client, and other Symmetry teammates.
• Comfortable meeting and exceeding monthly quotas and handling rejections
• Must have a positive attitude, confident, and desire to be the best
• Reliable, strong and positive work ethic 
• Strong organization and time management skills and ability to work independently
• Content and social media savvy.
• Flexibility and eagerness to try new approaches, continuously learn and develop, and adapt to challenges.

Additional Experience Preferred: 

• Prior experience in sales and with sales tools like CRM, Gsuite and Slack

Education:

• Bachelor’s degree

Our cash compensation amount for this role is targeted between $86,000-  $95,000 OTE in Scottsdale. OTE = on target earnings which includes both base salary and variable commission with a 70/30 split between base salary (70%) and variable commission (30%).  Final offer amounts are determined by multiple factors including candidate location,experience and expertise and may vary from the amounts listed above.

About the Role:

As an engineer on the Product Infrastructure Ruby/Rails team you work on developer productivity improvements at the core of the language and framework gusto uses for its main applications. You make sure our applications are up-to-date, use an architecture effective at solving our business challenges, and ensure that our build systems run smoothly.

About the Team:

The charter of the Product Infrastructure team at Gusto is Developer Productivity. We strive to improve it through our work on the tools engineers use, the systems we create, and the organizational processes that drive engineering work. We hire technical experts who take a broad view of engineering focused impact and love lifting up their colleagues.

Here’s what you’ll do day-to-day:

• Seek out and solve for opportunities and inefficiencies in the tooling, APIs, and feedback mechanisms available to product engineers today to improve developer productivity
• Ideate solutions, and then pitch, plan, measure, and implement them in an iterative fashion
• Maintain close connection with our product engineering colleagues to see the next change around the corner
• Create leverage for all of product engineering through your work on services, abstractions, and architecture
• Collaborate with our other technical infrastructure engineering teams, product development teams and also data science, operations, product management and design teams to lead and own developing end to end product experiences for complex customer needs from initial planning, execution, to final delivery

Here’s what we're looking for:

• 8+ years of experience with software development and architecture using Ruby/Rails
• Experience and/or interest in building tooling that makes your engineering colleagues successful
• Experience in Ruby, Rails, architecture, developer tooling, asynchronous processing, and agile and lean software development
• Great communicator: We regularly make changes to how product engineers work, and must be able to effectively plan, document, consult, and collaborate with them. The ability to use anecdotes and data to illustrate the impact of your work.

Our cash compensation amount for this role is targeted at $165,000/yr to $185,000/yr in Denver & most remote locations, and $200,000/yr to $220,000/yr for San Francisco, New York & Seattle. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

We're hiring engineers to join the Payroll Experiences team and work on systems that empower customer-facing products and develop features that help define the customer journey at Gusto. Our team's main goal is to keep our customers happy and deliver a consistently great experience for running payroll for their employees.

Here’s what you’ll do day-to-day:

• Build and maintain a system of reusable UI components and documentation that empowers all of Gusto’s payroll experiences including React.js, Typescript, Javascript, CSS, and HTML.
• Develop tools to ensure that the quality, performance, and accessibility of Gusto’s reusable components continuously improve.
• Collaborate across teams in building accessible, modular, performant frontend experiences.
• Create and improve on tools for developing performant, accessible experiences for our customers.
• Contribute architectural improvements to Gusto’s frontend infrastructure.
• Optionally, build and maintain APIs using Ruby.

Here’s what we’re looking for:

• 5+ years of technical experience in a frontend engineering (or) a full stack engineering role.
• Highly proficient in front-end Java script technologies, preferably React.js or Typescript.
• Experience in building backend APIs is an added advantage but not mandatory.
• Experience cross-functional collaboration with Design and/or other non-technical teams.
• Experience in building UI components that are modular, composable, flexible, maintainable, and well-documented.
• Experience with a JavaScript testing library for unit, integration, and end-to-end validation.
• Appreciation for a collaborative, test-driven environment.
• Experience turning wireframes and mockups into responsive, accessible, tested code.
• Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism.
• Passionate about creating inclusive, accessible experiences for everyone.
• Familiar with emerging trends in frontend web application development, including the various approaches to styling (CSS Modules, CSS-in-JS, Sass, etc.), component libraries (Material UI, Carbon, Polaris, and Lightning), accessibility tooling (aXe, Lighthouse), and observability (Fullstory, etc.).

Learn more about the Payroll experiences team:

Our team is a group of folks whose primary goal is to build user experience in our flagship Cloud product, which is used by Gusto’s Customers to run the payroll for their employees and contractors. We also build and maintain APIs for some of our team-specific requirements.

What’s fascinating about our team is that we build one of the core experiences of the flagship Gusto product! Our work is not done in isolation, but in close collaboration with many cross-functional teams. This collaborative approach ensures that the features we develop are not just innovative, but also seamlessly integrated into the overall product. And the best part? Our work positively impacts millions of employees and contractors. 

If you’re an engineer who enjoys building fantastic customer features and wants to influence the product, you should join our team!

• Our Engineering Culture and Values
• How We Built a Service-Driven Team
• Our Diversity Goals and Efforts

Our cash compensation amount for this role is targeted at $140,000/yr to $165,000/yr in Denver & most remote locations, and $170,000/yr to $200,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role:

Gusto is in search of an experienced leader to oversee and grow our Business Insurance offering, currently centered around Workers Compensation Insurance.  We have an exciting early vision, and are looking for the right leader to enhance and scale our existing offering, while expanding the customer pain points our Business Insurance product can solve, in order to help our small and medium-sized business customers stay compliant, and protect their business and workforce.

About the Team:

As a member of Gusto’s product leadership team, you will be responsible for building the growing Business Insurance R&D team, and assume responsibility for the business overall.  You will closely partner with various cross-functional departments, including Partnerships, Marketing, and Sales, all collaborating to build the roadmap for and deliver the ultimate Business Insurance solution for our valued customers.  

If you are a customer-centric builder who thrives on making a substantial impact within a high-growth organization, we would be thrilled to hear from you!

Here’s what you’ll do day-to-day:

• Lead Gusto’s Business Insurance app including the recruitment, hiring, and empowerment of a world-class R&D team
• Take ownership of the product and business from end to end.  In addition to guiding the product development team, you will collaborate closely with our go-to-market, operations, and service teams to ensure a seamless and fully functional customer experience 
• Set and execute a multi-year product vision and strategy for Gusto’s Business Insurance offering; develop and drive the product roadmap for a cross-functional team comprising Product Managers, Engineers, Designers, Operators, and Marketers
• Understand customer pain points, devise solutions, and then iterate through execution

Here’s what we're looking for:

• Possess 10+ years of hands-on product development leadership and/or General Manager (GM) experience within an R&D team in a modern technology business 
• Demonstrate a proven track record of scaling the impact of a product line within a multi-product company
• Exhibit comprehensive domain expertise in Business Insurance products, including Worker’s Compensation, General Liability, Professional Liability, Cybersecurity and more, coupled with insights into how the industry is evolving in response to emerging technologies
• Knowledge of insurance industry specific business models and metrics
• Embrace a GM mindset and possess the ability to lead a product and team
• Display strong strategic thinking skills, capable of evaluating multiple paths, making effective tradeoffs, and articulating a clear and compelling forward plan
• Employ a highly collaborative approach with a demonstrated ability to drive impact and influence across multiple EPDD) organizations and non-EPDD centralized teams such as Sales, Marketing, and Operations
• Excel as a team leader who inspires others to follow with excellence in mentorship, people leadership, and recruiting capabilities.

Our cash compensation amount for this role is targeted at $214,000 to $246,000 in Denver & most major metro locations, and $251,000 to $289,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

Gusto’s new Business Insurance team helps small businesses protect themselves from risk and liability. Business insurance can be a crucial financial safety net when unexpected costs arise from accidents or mistakes. Our team helps business owners navigate this complicated space and find the best protection for them.

As the founding designer of this team, you’ll play a key role in establishing this new product line. As part of the cross-functional leadership team, you’ll lead the entire product development process. Together you’ll own everything from setting the long-term vision and roadmap, all the way to launching new features and iterating on existing ones.

About the Team:

Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

Here’s what you’ll do day-to-day:

• Work with the other members of your leadership team to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision.
• Co-lead the definition of product strategy, roadmap, team OKRs, and project direction.
• Work with cross-functional partners in UX Research, Data Science, Legal, Compliance, Partnerships, and Customer Support to understand customer problems and identify key opportunities for the customer and our business. 
• Ship both net new and iterative projects that deliver consistent value to our customers.
• Contribute to Gusto’s product design leadership community by sharing your skills and experience.
• Champion our design system and platform standards, and help evolve them through your team’s work.

Here’s what we're looking for:

• 8+ years of software product design experience, preferably in B2B SaaS. Bonus if you’ve led the initial launch of a new product offering.
• Builder mindset: You have demonstrated experience as an individual contributor design leader at the product or group level, and can articulate how you’ve set direction and built alignment through your design work.
• Comfort with complexity: You’ve led the design of approachable, guided products in complex or highly regulated domains. Bonus if you have experience working with 3rd party partner teams to create seamless customer experiences.
• Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you’ve shaped business decisions.
• High quality bar: This role will be a tireless advocate for our customers’ experience with Gusto. You should be able to demonstrate how you’ve maintained design quality and accessibility across screen sizes, while shipping iteratively to deliver customer value early and often.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $174,000/yr to $235,000/yr in Denver & most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.