Job Description
Responsibilities:
- Our CPs lead the revenue growth for a portfolio of client accounts of $10M+
- 80% of this role will focus on expanding relationships and identifying new growth opportunities within the existing portfolio of accounts and closing new account opportunities.
- 20% will be close collaboration with their assigned Client Success Manager & Delivery Leads to drive overall client success.
- Our CPs are our client’s trusted advisors, they build great relationships, and a deep understanding of our client’s business needs, expectations, and goals to help them achieve/exceed their strategic goals.
- Our CPs are part of a portfolio team that consists of a Client Success Manager & Delivery Partner and together the trio is responsible for developing and executing a defined strategic account strategy that drives new account growth and renewals.
- CPs will be responsible to report on their quarterly targets and their strategies to close their account gaps.
- The portfolio team is also responsible for ensuring our clients’ expectations are met and our overall NPS client satisfaction is consistently scoring high.
- Our CPs are accountable for ensuring the overall profitability and stability of the portfolio of accounts, while managing risks, and ensuring the long-term viability of our business.
- Embrace and contribute to the achievement of Architech’s sustainability goals relating to Good Health & Well-being, Quality Education, Gender Equity and Reduced Inequalities.
Qualifications
- Intermediate level of account growth/client management experience in a technical software professional services environment.
- Ability to communicate strategically and tactfully across all levels of the organization.
- Experience building strategic account plans and being able to execute strategies.
- Excellent negotiation, conflict management, problem-solving, and decision-making skills.
- Proven track record of meeting and exceeding revenue targets of similar size account portfolio.
- Experience managing account pricing, profitability, and SOWs (commercial terms).
- Experience in a senior leadership role in a consulting environment.
Nice to have
- Client delivery/project management
- Cloud technology
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