A bit about H&H & Zesty Paws
At H&H, our vision is focused on premium nutrition and lifetime wellness; to inspire and achieve this vision we bring together seven international brands as we strive to make people around the world healthier and happier. We have established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with more than 3,400 employees working across the globe. We are excited about our future as we expand these premium, proven and aspirational brands to new markets, greeting consumers in all life stages.
Solid Gold Pets is a pet food, and nutrition brand focused on clean and healthy recipes for our furry friends. We're now part of the Health & Happiness (H&H) Group; a global company focused on premium nutrition for adults, kids, and pets.
Zesty Paws® specializes in providing premium products that are formulated with one important goal in mind – to keep our loving pets as strong as the bond they share with us. With a company culture rooted in passion, quality, transparency, and innovation, we are committed to making wellness more achievable and enjoyable for the four-legged member of your family.
What this means for you
The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.
Our success as an organization is directly attributed to the health and happiness of our team. As a new team member, you will be empowered to positively contribute to our high-impact culture and be supported in bringing your whole self to work.
Your role within the team
National Account Manager (NAM) drives Solid Gold and Zesty Paws performance and achieves plan objectives by providing oversight of National Account Headquarter management, retail execution, team performance and development of JBP strategy.
This position will serve as a direct point of contact for our Pet Specialty customers, ensuring focus on Solid Gold and Zesty Paws sales growth and retail execution.
Duties and responsibilities
- Building customer relationships and execution through ongoing communication with National Account Senior Management and buyers.
- Develop promotional strategy with objectives related to ROI, new to brand conversion and incremental lift.
- Manage the entire assortment recommendation process including trend assessment, productivity, innovation placements that lead to incremental space in key retailers.
- Develop 3 year strategic plan that includes NPD and pricing recommendations, space and assortment objectives, plans for sustainable growth and expansion.
- Working with the key retail customers in trade developing relationships, building brand presence and sales in assigned pet specialty channel by meeting with each customer to set targets for distribution volume objectives, financial commitments, assortment, and merchandising targets.
- Develop long term plan to gain or expand points of distribution with accounts that are identified as appropriate for the brand.
- Holding quarterly meetings with each customer to review performance against goals, discuss marketing programs and plans for ongoing execution.
- Working with, training and motivating customers on company brands.
- Utilizing data from in-house systems as well as employing marketing tools to influence customer and consumer focus.
- Coordinate efforts with Field Activation department regarding in and out of store activity, confirming follow-up and support at the National Account level.
- Participate in necessary trade events (industry, retail and/or consumer) such as customer National Meetings, local events, trade shows, events, etc.
- Monitoring assigned budgets to ensure that spending stays within budget and on strategy.
- Complying with all policies and procedures, ensuring that all activities are conducted within local, state and federal laws.
Desired Skills and Experience
- Proven experience in a Sales or Retail role – minimum 5 years.
- Experience in chain account management.
- Critical thinker with strong negotiating and strategic selling skills, and the ability to see the big picture while also understanding key project-level details.
- Highly developed organizational, planning, and management skills; Creating a business plan, assessing new markets, qualifying targets, and prioritizing sales efforts.
- A high level of energy, sense of urgency, creativity, and decisiveness coupled with the ability/willingness to work hard and well under pressure.
- Pet food industry experience is advantageous but not essential.
As an equal opportunity employer, H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment.