Tomra is hiring a Remote Field Service Engineer* - (France)
Job Description
- Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
- Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
- Delivering exceptional customer experiences through effective communication and support.
- Optimizing sorting systems/processes through sampling and testing.
- Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
- Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.
Qualifications
- Technical training at BAC+2 level (Electronics / Electro-technical / Automation / Industrial maintenance or similar); OR..
- Relevant experience in on-site preventive and curative maintenance by supporting industry customers as a maintenance technician/specialist or service engineer;
- Willingness to travel approximately 80% of the time, in France (with occasional international travels);
- You have a valid car license;
- You have a solid technical foundation, particularly in electricity (reading electrical diagrams and plans, API/PLC electrical automation);
- You are at ease with computer programs / PC configuration;
- You are fluent in French and English languages;
- Ability to establish and maintain effective working relationships with clients, internal and external associates, and management.
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