Job Description
The Opportunity:
Flywire is seeking a Junior Product Manager - Education to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role.
Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for supporting an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must …
- Be able to write detailed and clear feature requirements
- Collaborate with engineering to translate ideas into clear user stories, answer questions and collaborate on solutions, and validate that solutions meet customer needs
- Manage the feature backlog and work with various stakeholders to analyze and prioritize issues as they arise
- Help execute on the product roadmap and support roadmap planning and strategy with the Group Product Manager
- Gather inputs to define problems, create problem statements, and explore multiple solutions to the defined problem(s)
- Serve as a subject matter expert on SFS, helping ensure stakeholders and customers understand the system and use it effectively
- Work with documentation and technical writers to deliver product documentation and training materials
Qualifications
Here’s What We’re Looking For:
- Located within Eastern Standard Time (EST) or Central Standard Time (CST) to work closely with our clients in Europe
- 3-5 years of experience working within higher education student finance within a bursar's or student accounts office
- Experience with student finance systems such as PeopleSoft, Banner, or similar, including demonstrated ability to drive process improvements utilizing software
- Product / project management experience is a big plus
- Ability to compile and communicate key insights to offer recommendations and solutions
- A drive to think strategically, prioritize ruthlessly, and execute methodically with a data-driven approach to decision making
- A team player
- Obsessed with solving education market related problems
- Entrepreneurial spirit and ability to work in a fast pace environment
- Humble - You do what’s best for the company, no politics, no ego
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