Job Description
The Sales Specialist is responsible for generating and cultivating an increasing loyal customer base for BASCo products through active selling with the end-users that will translate to continuous growth in the market share within a territory. The position is also responsible for the collection of payments from customers ensuring that accounts do not go beyond the credit terms.
Key Duties and Responsibilities:
- Business Development:
- Develops Territory Sales and Marketing plan that includes market analysis, projected sales growth and competitor information;
- Assists Branch Manager in business planning and recommends potential market areas in the designated territory;
- Undertakes monthly market study on product price, price trend, competitor’s promotional activities, produce placement, price positioning, distribution network, and logistical support.
- Credit and Collection Management:
- Ensures efficient collection from end-users to ensure that they do not go beyond the agreed credit terms by regularly doing collection visits.
- Customer Relationship Management:
- Provides assistance to the end-users in building their business through helping them in developing their sales strategies and in linking with sub-dealers and end-users (bakeries)
- Provides technical assistance through collaboration with the Technical Services Group (e.g. baking demonstration to end users, product troubleshooting, quality concerns, etc.);
- Handles customer complaints. Work with Quality Assurance team, R&D team, or Technical Services Group in addressing concerns of end-users when needed;
- Monitors, analyzes and evaluates end-users purchase performance. Provides recommendation and solutions to improve business;
- Operates within the approved territory sales budget;
- Gather and analyze information from the market (trends, competitors, customers).
- Food Safety:
- Complies with quality, Halal, health and food safety policy, standards and regulations of the company;
- Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.
- Other Tasks:
- Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc.;
- Performs other tasks related to the job as may be assigned by the immediate superior.
Qualifications
Educational Requirement:
- A graduate or minimum two years of study of any four year course, preferably in Management, Business Administration, Marketing and Food Science or Food Technology
Experience Required:
- At least one (1) years experience in related work
Critical Skills and Competencies Required:
- Ability to articulate ideas and communicate them clearly, confidently and effectively both verbally and in writing;
- Ability to understand abstract or general ideas and apply them to specific situations;
- Knowledge and understanding of the use, capabilities and limitations of Basco products;
- Ability to articulate and convey relevant industry-related information
; - Computer literacy and proficiency in the use of electronic spreadsheet, word processing and presentation applications.
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