Her Campus Media is seeking a Community Associate who specializes in influencer and campus ambassador communities to join our team full-time. This person will play a critical role in managing, engaging, and scaling our influencer communities while also providing thoughtful, strategic recommendations and enhancing the community member experience.
A creative and nimble culture, ambitious, engaged and passionate community members to work with, a focus on a key priority area for the business, and opportunity for growth make this an ideal opportunity for a talented and capable self-starter interested in a meaningful role at the forefront of the influencer and ambassador space.
Responsibilities and Duties:
Serve as a main point of contact for members of the InfluenceHer Collective, College Fashionista and Campus Trendsetters communities
Lead day-to-day community management and retention efforts for the InfluenceHer Collective, College Fashionista and Campus Trendsetters communities
Implement the InfluenceHer Collective, College Fashionista, and Campus Trendsetters community communication strategy, including but not limited to creating and distributing community newsletters and surveys and managing community social media groups and accounts
Support and execute an innovative community engagement strategy for the InfluenceHer Collective, College Fashionista, and Campus Trendsetters communities, including but not limited to implementing educational, mission-driven programming, developing resources, hosting community events, and promoting incentives
Manage weekly community performance tracking, analyzing data and compiling community activity and performance to identify trends and areas for improvement
Keep a pulse on college, Gen Z, and influencer marketing trends with an eye toward enhancing and innovating Her Campus Media's community offerings, which may include contributing time and knowledge to the Her Campus and Spoon Chapter Networks in addition to the InfluenceHer Collective, College Fashionista and Campus Trendsetters
Update and maintain internal databases with key information for the InfluenceHer Collective, College Fashionista and Campus Trendsetters communities, including alumni information
Manage interns as needed
We believe the following will set you up for success in this role. If you don't have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds.
Bachelor’s degree (or other college degree) preferred
1+ years of community management experience, ideally in-house at a brand and/or managing influencer and brand ambassador relationships and marketing programs
Demonstrated strong interest and knowledge in the influencer marketing industry and Gen Z as well as a pulse on trends in the space
Strategic thinker with the ability to make data-driven decisions, participate in public speaking opportunities, communicate with influencers/ambassadors, and manage relationships via email, phone, video meeting, and in-person
Excellent oral, written and verbal communication skills
Rigorous attention to detail and eye for design
Superior organizational abilities
Self-starter with go-getter attitude, positive and upbeat nature, and excellent work ethic who is a team player and excited about working in a startup environment
Proficiency in social media, particularly TikTok and Instagram, as well as Mailchimp, Asana, Microsoft Office, Canva and Google Drive a plus
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