Job Description
SDL's Learning and Development Facilitators deliver training material for a number of courses to SDL clients, to help their individual contributors, managers, and leaders develop crucial job skills and/or leadership competencies. Facilitators use expanding knowledge of learning and development (L&D) programs to understand the interconnectivity and business impact of various solutions. At times, facilitators may be required to provide one-on-one or group coaching to assist in the learning of new skills. You may also be occasionally asked to recommend modifications to instructional designers, to keep course content fresh and to enhance L&D programs, resources, and tools.
Key Job Responsibilities:
- Facilitate training programs for multiple Shockingly Different Leadership clients
- Provide follow-up consultation with SDL staff and SDL clent managers, once training is complete.
- Demonstrate strong subject matter expertise and advanced facilitation skills.
- Assist in the maintenance of learning programs.
- Provide general consulting for facilitation and project implementation.
- Learning program delivery to include both scheduled and ad hoc on boarding, up skilling and cross-training facilitation. Includes time spent in course preparation, communication to participants, logistic prep, and follow up.
- Assist SDL Learning and Development staff with Design and Curriculum Management in development of L&D content by providing business acumen, knowledge and expertise relative to achieving the Learning objectives and priorities.
Qualifications
Required Minimum Education:Bachelor's degree required, preferably in Learning and Development, Psychology, Human Resource Management, Business Administration, Adult Education or related field.
Required Minimum Experience: Minimum 5-7 years of experience in training delivery, training facilitation, or a combination of both
Required Minimum Skills:
- 5+ year of training delivery and facilitation experience
- Ability to train and provide feedback to SDL clients
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
- Ability to manage multiple and competing priorities
- Ability to collaborate to build successful relationships
- Ability to successfully use technology in the classroom
- Ability to take initiative and work independently with minimal supervision in a structured environment
- Ability to work effectively in a virtual team environment
- Excellent verbal, written, and interpersonal communication skills
- Intermediate Microsoft Office skills
- Knowledge and understanding of adult learning principles
- Supervisory or management experience, highly desired
- Strong classroom presence and facilitation skills with a dynamic presentation style
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