Job Description
The Sales Representative is responsible for driving new sales, new member acquisition and improving brand loyalty.
Role Summary:
- Effectively manage the customer life-cycle and journey with Spear from initial inquiry to sale and effective transition to customer success
- Achieve the minimum required non email communications weekly with prospect pipeline
- Successfully manage personal outreach strategy ensuring all prospects within pipeline are engaged with on a monthly basis.
- Leverage CRM to effectively manage prospect pipeline through opportunities and set follow up cadence
- Ensure all new Sales Qualified Lead (SQL) submissions are responded to within 10 minutes or less from initial assignment of rep
- Utilize published metrics to find efficiencies, measure effectiveness and identify solutions to challenges
- Achieve 99% accuracy on opportunity creation of all leads from Marketing sources.
- Meet attach rates for Spear Seminar registrations.
- Achieve average unit price goals.
- Effectively identify, pursue and show value to existing members.
- Work with Campus Advisor to strategize specific objectives and approach for both non-existing members and existing members.
- Ensure client satisfaction with sales process & positive interactions with representative throughout the process
*Candidates must be in Arizona as this is a hybrid role that requires time on site in Scottsdale.
Qualifications
- 3+ years of sales experience in a similar position
- Occasional after hours and weekend availability required
- Strong phone skills are essential (85% of role is phone based)
- Proficiency in CRM (NetSuite preferred), Excel, Word, and PowerPoint
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