Who we are
Transcarent is the One Place for health and care. We cut through the complexity, making it easy for people to access high-quality, affordable care. With a personalized app tailored for each Member, an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions, Transcarent eliminates the guesswork to confidently guide Members to the right level of care. We take accountability for results – offering at-risk pricing models and transparent impact reporting to align incentives towards measurably better experience, better health, and lower costs. At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for our offering.
Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members.
We are looking for teammates to join us in building our company, culture, and Member experience who:
- Put people first, and make decisions with the Member’s best interests in mind
- Are active learners, constantly looking to improve and grow
- Are driven by our mission to measurably improve health and care each day
- Bring the energy needed to transform health and care, and move and adapt rapidly
- Are laser focused on delivering results for Members, and proactively problem solving to get there
As the Vice President of Commercial Operations, you will spearhead the strategic direction and execution of sales enablement, ensuring seamless operations to drive revenue growth and market expansion for Transcarent. Your pivotal role involves optimizing sales processes, developing key processes and workflows, aligning strategies, fostering cross-functional collaborations, defining the vision for sales excellence, and performance reporting across the organization.
What You'll Do
- Develop and implement comprehensive sales operations and enablement strategies to optimize performance across sales teams.
- Drive the enhancement and optimization of existing sales processes to boost efficiency and effectiveness.
- Manage sales operations, including sales forecasting and reporting.
- Cultivate partnerships and synergies across market-facing teams for unified strategies and outcomes.
- Develop and implement metrics to measure sales program success and automate processes.
- Interface with executives and key stakeholders, representing the sales operations on significant matters.
- Control planning, staffing, budgeting, and methodological changes for optimal sales efficiency.
- Lead cross-functional alignment, ensuring collaboration and unified strategies across diverse teams.
What We're Looking For
- Proven track record in sales operations and enablement roles in a leadership capacity.
- Demonstrated success in designing and implementing sales training programs and process optimizations.
- Strong leadership and managerial skills to build and lead high-performing teams effectively.
- Exceptional cross-functional collaboration and communication abilities.
- Strategic thinker with a history of driving measurable outcomes within a complex organizational structure.
- Bachelor's/Master's degree or equivalent experience.
- Sales experience at a strategic level, showcasing the ability to drive and deliver results.
- Proficiency in Project Management methodologies.
- Ability to foster strong interpersonal relationships across diverse teams and organizational levels.
- Innovative problem-solving skills with a forward-thinking approach in sales operations.
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.