Job Application for VIP Operations Associate, Partnerships at FanDuel{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"FanDuel","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/006/973/resized/preview3.jpg?1569577352"},"title":"VIP Operations Associate, Partnerships","datePosted":"2024-04-26","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"addressCountry":null,"postalCode":null}},"description":"\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eABOUT FANDUEL\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eFanDuel Group (“FanDuel\") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.\u003c/p\u003e\n\u003cp\u003eFanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey , Georgia, California, Oregon, Canada and Scotland.\u003c/p\u003e\n\u003cp\u003eIts networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.\u003c/p\u003e\n\u003cp\u003eFanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE ROSTER\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAt FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE POSITION\u003cbr\u003e\u003c/strong\u003eOur roster has an opening with your name on it\u003c/p\u003e\n\u003cp\u003eFanDuel Group is looking for an Associate of VIP Partnerships to support FanDuel’s VIP hospitality and event offerings. This position lives on the VIP Ops team, responsible for orchestrating VIP partnership marketing, tracking customer behavior and improving customer retention rates through analytics and future enhancements. Spanning both acquisition and retention, this position will play a crucial role in enhancing customer satisfaction and business growth by streamlining and scaling our VIP marketing processes across Sportsbook, Casino, Racing and DFS.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE GAME PLAN\u003c/strong\u003e\u003cbr\u003eEveryone on our team has a part to play\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eDay-to-day Operations\u003c/strong\u003e\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eSubject Matter Expert (SME) with all current partnerships and capabilities\u003c/li\u003e\n\u003cli\u003eMaintain a strong relationship with the partners while pushing them for enhanced/increased capabilities for business needs/changes\u003c/li\u003e\n\u003cli\u003eBecome the voice by communicating current partner attributes with both internal and external stakeholders including KAMs, and Senior leadership.\u0026nbsp;\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eResearch new potential partners based on strategic guidance from Senior Leadership, VIP Directors, and VIP Operations (pipeline and building the funnel)\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eContribute in regular meetings with internal VIP operations teams and stakeholders to support new launches and projects\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eCollaborate with other departments to better align the strategy and development of new partnerships based on KAM feedback from VIPs\u003c/li\u003e\n\u003cli\u003eHelping with day-to-day operations of new partnerships to ensure timely launches\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eAttend partnership events in person to ensure smooth operating conditions\u003c/li\u003e\n\u003cli\u003eCollecting feedback to make the partnership even more successful\u003c/li\u003e\n\u003cli\u003eWork alongside partnership marketing to ensure effective partnership launch for acquisition-based marketing\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eWork alongside operations associates to ensure partnership communication is properly documented (confluence)\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003cli\u003eSupporting acquisition focused opportunities at events with pre/post event strategies and promotions, working alongside internal team members when necessary\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/ul\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eResearch and Development:\u003c/strong\u003e\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eInternal advocate to reach out to KAM’s to brainstorm new partnership opportunities\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eTaking new ideas to a new level and making sure we are putting in place the right partnership at the right time\u003c/li\u003e\n\u003cli\u003eBe another advocate for new partnership ideas from KAM’s\u003c/li\u003e\n\u003cli\u003eMentor new hire with legal and onboarding processes\u0026nbsp;\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/ul\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eBudgeting:\u003c/strong\u003e\n\u003cul\u003e\n\u003cli\u003eTrack budgets with VIP team to ensure utilize the player entertainment budget effectively\u003c/li\u003e\n\u003cli\u003eManage tracking tools for all partnerships\u0026nbsp;\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTHE STATS\u003c/strong\u003e\u003cbr\u003eWhat we're looking for in our next teammate\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eMinimum 3 years of experience partnership development and relationship marketing. (Gaming or high-end event planning preferred)\u003c/li\u003e\n\u003cli\u003eConfident and people focused personality\u003c/li\u003e\n\u003cli\u003eExcellent analytical skills and experience with Excel\u003c/li\u003e\n\u003cli\u003eStrives to meet targets and deadlines\u003c/li\u003e\n\u003cli\u003eExcellent organizational and planning skills\u003c/li\u003e\n\u003cli\u003eUnderstanding of Marketing processes preferred\u003c/li\u003e\n\u003cli\u003eWilling and able to work non-traditional business hours\u003c/li\u003e\n\u003cli\u003eTravel for this role is expected around 30% of the time\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePLAYER BENEFITS\u003c/strong\u003e\u003cbr\u003eWe treat our team right\u003c/p\u003e\n\u003cp\u003eFrom our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn exciting and fun environment committed to driving real growth\u003c/li\u003e\n\u003cli\u003eOpportunities to build really cool products that fans love\u003c/li\u003e\n\u003cli\u003eMentorship and professional development resources to help you refine your game\u003c/li\u003e\n\u003cli\u003eBe well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after
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