Job Description
To be part of a team responsible for providing Database and Application services to Local Government clients and the management of associated 3rd parties providing technical support for applications provided by NECSWS.
To provide a high-quality Incident, Change, and Problem Management service to a large portfolio of clients covering a wide variety of hosting services. Working with contracted SLAs and delivering best-in-class services.
The primary functions will be to provide database/application administration and support as and when required.
- Management of Oracle, SQL Server, and Postgres Databases.
- Administration of applications.
- Providing DBA and Application support services.
- Setup, management, and support of databases and applications.
- Producing standard documentation and procedures.
- Problem management, working to eliminate repeat incidents.
- Ensure compliance with NEC quality standards.
- Available to work and operate within call-out structure for out-of-hours and some weekend working requirements - this will be 7 days 1 in 4 weeks - just to be available on standby.
Qualifications
Essential
- Minimum 3 years Oracle 12c/19c + Postgres 11+
- Database administration, upgrades, performance tuning and backup/recovery.
- An ability to provide application services, upgrades, and administration.
- An understanding of platform technology.
- Experience with SQL Server 2012 + would be beneficial
- Will need to be eligible for NPPV and Security Clearance
- Strong interpersonal/team skills.
- Analytical and organised.
- Flexible.
- An adaptable attitude, wanting to provide a good service.
- Good communication and client facing/customer service skills.
- Stress Tolerance
- Self-motivation
- Full, current driving licence
Desirable
- Oracle Accreditation.
- SQL Server Accreditation.
- Postgres Accreditation
- UNIX scripting
- ITIL Practitioner.
- Be technically aware of technology outside your remit.
- Familiarity with local government back-office applications.
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