Job Description
As a Senior IT Process and Compliance Specialist, you will be responsible for the design, implementation, and monitoring of IT processes in accordance with ITIL , ISO20000 standards, TISAX and ICS. Your role will be crucial in ensuring that our IT function is compliant with both internal and external requirements.
Key Responsibilities:
- Design and Implement IT Processes: Develop and implement IT processes based on ITIL, ISO 20000 and TISAX standards to support the organization’s IT operations.
- Monitor IT Processes: Regularly monitor and review the effectiveness and efficiency of established IT processes, making recommendations for improvement where necessary to increase processes maturity.
- Ensure Compliance: Ensure that all IT processes are compliant with internal policies and external regulations. This includes conducting regular audits and coordinating with other departments for any necessary corrective actions.
- Reporting: Prepare and present reports on the status, performance, budget and compliance of IT processes to stakeholders.
Qualifications
- Bachelor’s degree in IT, Computer Science, or a related field.
- 5-7 years of experience in similar positions.
- Certifications in ITIL and ISO 20000 are highly desirable.
- Proven experience in designing, implementing, and monitoring IT processes.
- Strong understanding of IT compliance and regulatory requirements.
- Excellent reporting and presentation skills.
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