Job Description

Crown is seeking Training Specialists who will be responsible for the development, delivery, and conduct of training. In collaboration with the program’s technical staff and other subject matter experts, the Training Specialists develop the training course materials including but not limited to: learning/configuration guides and hand-outs; PowerPoint presentations; workbooks; Webinar outlines; scripts and materials; and certification exams and their accompanying aids. 

Experience in training development, web-based course development, and/or instructor led training delivery is required

Training Specialist Responsibilities

• Preparing the Training Development Plan
• Performing task and skills analyses of the different functional groups of personnel to be trained
• Developing training plans and schedules based on availability of classrooms, equipment, course participants, and instructors
• Assessing the applicability of commercial-off-the-shelf (COTS) training materials
• Overseeing the development of training software
• Ensuring that all training deliverables meet contractual requirements
• Monitoring, evaluating and documenting training activities and training program effectiveness
• Supervising training instructors and evaluating instructor performance

Technical Writing Responsibilities

• Perform research and write professional documents, including program reports and procedures, documentation, and training materials
• Perform analyses and compile diverse policy, technical, statistical, demographic, and financial information.
• Read and analyze technical materials and create presentations of that information including drawings, user manuals, presentations, reports, or training documents
• Interact with the program’s management and technical staff and be capable of distilling and conveying complex technical information in contractual deliverables

Qualifications

• Experience in training development, web-based course development, and/or instructor led training delivery is required
• Level 3 Specialist: Associate’s degree and 10-14 years of related experience or Bachelor's degree and 1-4 years of related experience;
• Level 4 Specialist: Associate’s degree and 15-19 years of related experience or Bachelor's degree and 5-9 years of related experience;
• Level 5 Specialist: Associate’s degree and 20 years of related experience or Bachelor's degree and 10-14 years of related experience;
• Articulate Story experience is preferred 
• Technical writing experience is preferred

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