Job Title: Technical Support Manager
Location:Hybrid working – Based in Kraków with the flexibility to work remotely.
Help empower millions to achieve more by joining a world-class Microsoft consultancy.
WM Reply are a global award-winning Microsoft consultancy. We work with the biggest names across all industries from Dyson to Sky and the Co-op Group. Our mission is to empower people to achieve more through technology. Specifically, we focus on Microsoft 365 and improving the employee experience through tools like Teams, Power Platform and SharePoint.
WM are part of the 9,000 strong Reply group with offices in London (HQ), Chester, Manchester, Milan, Frankfurt, Kraków, Chicago, and Auckland. Across all locations we believe WM has a very special culture – one that treasures the unique, breeds entrepreneurship and celebrates the geek.
We are seeking a Technical Support Manager to lead and grow our fantastic team in Kraków.
This role requires a combination of management skills, hands-on technical expertise to support our clients with Modern Workplace (M365 & SharePoint) solutions, and the ability to identify and lead projects that enhance the overall support offering.