We are looking for a dedicated DevOps Engineer to join our Analytics team and help manage and maintain our data platform. Your primary focus will be our in-memory database (IMF), ClickHouse, and the associated services. Our entire system operates on Google Cloud Platform (GCP) and Kubernetes, and it integrates with Kafka, MongoDB, and other services. Your responsibilities will include ensuring the smooth operation of our databases and services, maintaining reliable production monitoring, and developing quality tools and automation for handling new releases, maintenance, and incident management.

The team is working remotely in the Central European Timezone. We are more than happy to meet you in Brno (Czechia) or in Bratislava (Slovakia) where our headquarters is located. Salary ranges from 4000 EUR gross/month based on your seniority and it can get much higher later depending on your performance.

Responsibilities

• System Administration: Manage and configure our database systems on GCP within Kubernetes for high availability, reliability, and performance.
• Incident Management: Handle incident responses, perform root cause analysis for critical issues, and participate in a 24/7 on-call rotation.
• Automation and Tools Development: Create and maintain scripts and tools to automate operations and reduce manual tasks.
• Scaling and Resource Planning: Monitor system performance, plan for future scaling, and ensure enough resources during peak times.
• Monitoring and Logging: Set up and maintain monitoring and logging systems to detect and address issues early.
• Backup and Recovery: Develop and manage strategies for data backup and disaster recovery to ensure business continuity.
• Collaboration: Work closely with development and operations teams to align operations with overall business goals.

Qualifications

• Experience: proven experience in DevOps or site reliability engineering, preferably with databases on GCP and Kubernetes. Knowledge of CI/CD pipelines and DevOps principles.
• Skills: Expertise in automation and scripting (e.g., Python, Go, Shell), performance tuning, and managing incidents.
• Tools: Familiarity with monitoring, logging, and automation tools.
• Problem-solving: Strong analytical and problem-solving abilities.
• Communication: Excellent communication and collaboration skills for working with remote teams.
• Adaptability: Ability to work independently and handle multiple tasks in a fast-paced environment.

Our stack

• GitLab
• Prometheus, Grafana, InfluxDB, Chronograf
• IMF (our in-memory database written in C++), ClickHouse, Apache Kafka, MongoDB, and more … 
• Kubernetes (GKE)
• Google Cloud Platform
• Python, Go

Compensations

• There's a bonus based on company performance and your salary.
• You will be entitled to restricted stock units ????that will truly make you a part of Bloomreach.
• You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
• You can count on free access to Udemy courses.
• We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
• You will have an extra 5 days of paid vacation ????. Extra days off for extra work-life balance ????.
• Food allowance!
• Sweet referral bonus up to 3000 USD based on the position.

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on yourfirst tasks. We will help you to get familiar with our infrastructure, release process, tools, and product.
• During the first 90 days, you will have an active role in daily operations, including monitoring, and incident management. You will begin working on small automation projects to streamline routine tasks and improve operational efficiency. You will contribute to the development and maintenance ofinternal tools for monitoring, logging, and automation. You’ll join the 24/7 on-call rotation, with support from experienced team members.
• During the first 180 days, you’ll take ownership of specific operational tasks and projects, working independently and confidently. You’ll contribute to scaling and resource planning initiatives, ensuring the system can handle future growth and peak seasons. And finally, you will get a sense of where the team is heading and you’ll help us toshape our future.

We are looking for a dedicated and ambitious team player who is not only passionate about DevOps but also up-to-date with the latest trends. This role is ideal for someone who is looking for a challenging yet rewarding role in a fast-growing environment. We are fueling a limitless e-commerce experience. Join us!

#LI-KP1

Are you looking for a cutting-edge tech stack to work with on a daily basis? We are currently expanding our Infrastructure team and are looking for a new colleague to join as an Intern or Junior DevOps / Infrastructure Engineer. The salary starts from from €3,000 gross per month based on your experience level, and you can work from home or one of our Central Europe offices on a full-time basis. Are you ready to grow with us?

What tech stack do we have for you?

• Python, Golang
• Kubernetes, Terraform, Gitlab
• Google Cloud, GCP Bigtable, GCP BigQuery, GRPC 
• MongoDB, Redis, Elasticsearch, Influxdb, Etcd, Kafka
• Victoria Metrics, Grafana, Sentry

How to know if you are good fit:

Hands-on experience with Python or Go and eager to learn everything there is to know about Kubernetes and public cloud. If you hear us talking about resource optimization, terraform, CI/CD scaling at large, horizontal and vertical scaling and monitoring, we want you to be eager to learn.

About your team:

The Infrastructure team operates and maintains Bloomreach Engagement core infrastructure built on Google Cloud with security, high availability, costs, and scalability in mind. Our vision is to identify and implement opportunities to achieve a robust, reliable, and efficient infrastructure and development platform. We strongly support DevOps culture: each team is responsible for releasing, operating, and monitoring their own applications.

The role of the Infrastructure Team is to provide a strong foundation upon which all teams can build, for example, manage big infrastructure components like Kubernetes, databases, and cloud components in Google Cloud. An important role of the team is also providing support for developers, reviewing design proposals, validating the performance and availability of applications, and sometimes even developing new core application components like logging or authorization.

Tasks and responsibilities:

In the position of DevOps Engineer, you’d be expected to work with other Engineering teams to design sustainable infrastructure, microservice solutions, and an efficient and robust production environment. Additionally, you’ll be working on a variety of tasks and projects, including automating tools and infrastructure to reduce manual work, monitoring applications and participating in an on-call rotation as required.

The ideal candidate will be passionate about learning new things, creative, willing to take the initiative, and able to think outside the box to solve problems strategically.

#LI-KP1

About the role: 

Bloomreach is seeking aSales Development Representativeto actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are reliable, determined, passionate, and collaborative.

The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses.

Your job will be to:

• Represent Bloomreach’s products and services
  • Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
  • Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
• Generate sales qualified leads 
  • Research organizations and relationships between prospects to create an account penetration strategy
  • Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
  • Address and convert inbound leads with speed and rigor
  • Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
• Leverage all of Bloomreach to win customers
  • Partner with account executives and channel managers to identify key players and accounts to develop
  • Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
  • Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
• Identify and share best practices
  • Develop and revise calling scripts and email cadences
  • Support your peers to win as a team

You have the following experience and qualities:

• 2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
• 1+ year of B2B SaaS industry experience
• Proficiency with sales processes and tools (e.g., CRM, outbounding)
• A tenacious and entrepreneurial spirit with a passion for winning
• Strong organizational and time management skills, always working with a sense of urgency
• Excellent written and spoken communication skills
• Comfort with cold calling and managing objections / rejections
• Willingness to travel to internal and customer-facing events up to 2x per quarter
• Strong desire and ability to move up within a sales organization
• BA/BS degree or equivalent

Excited? Join us and transform the future of commerce experiences

The on target earnings (OTE) range for this position is $70,000-$85,000, consisting of base plus commission. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

#LI-AB1

#LI-AB1

About the Role:

As our products continue to evolve and our customer-base grows, we are seeking a hands-on, experienced Lead Service Delivery Manager who can deliver best-in-class project and resource management services to our largest customers. This role sits within Bloomreach’s Professional Services team.

The Lead Service Delivery Manager will be leading our largest customers through their first post-sales interactions at Bloomreach and their deployment of our platform. The role will require significant collaboration with customers and internal teams to ensure successful onboarding and quick value demonstration and product adoption. They will work with our Sales, Product, Engineering, and Customer Success teams to ensure engagements are current and pertinent. They will need to be hands-on with our customers, managing them through the implementation process and managing any risks, dependencies, and contingency planning needed to ensure timely and high quality deployments. A strong planning, customer orientation, exceptional collaboration skills, and a technical background are key elements for success in this role. 

What you’ll do:

• Manage external projects, including customer launches on our platform and personalization product line as well as any onboarding services projects including data migration, tool development, or customer feature development
• Create and own project plan including schedule, milestones, dependencies, and critical path for our implementation projects
• Manage the implementation projects, being accountable for deliverables, content, and achievements against objectives and results
• Manage multiple projects and multiple project resources within defined schedules
• Manage and motivate project resources to ensure efficiency and effectiveness while meeting project objectives (scope and timeline)
• Manage scope to original requirements and as scope expands to meet the timelines required by our customers and within their IT budgets
• Facilitate customer meetings and articulate business requirements and functional specification clearly and succinctly
• Work closely with business sponsors, stakeholders, customers, and technical deployment teams as needed to ensure well-defined implementation strategies and project plans
• Provide frequent status reports and communication at Bloomreach and with customers on project status and updates including scope, timeline, risks, dependencies, and contingency planning
• Create and use models to forecast and plan resource allocation and capacity
• Perform technical implementation tasks, such as customer configuration updates. Ability to perform minor technical work when needed
• Advise and define changes in usage of our platform to gain more efficiency
• Interact with Sales, Engineering, Product Development, and Technical Services to ensure continuity between the organization against implementation scope and services
• Participate in pre-sales activities for documentation of client requirements and timelines and creating statements of work.
• Be a trusted advisor for customers and partners
• Be customer-obsessed, able to work in fast-paced technology-driven company and skilled at applying structure to an unstructured environment
• Define engagements success metrics & measure impact on customer success

Requirements:

• 7+ years of relevant experience as a project/program manager required
• BA/BS degree, technical or business related field required
• Proven ability to define and document customer gap analysis, requirements, and develop a detailed solution
• Strong presentation, written and verbal communication skills for various audiences (technical, managers, executives)
• Experience with project management processes and methodologies
• Experience in a customer-facing role
• Track record of success building positive working relationships with both external and internal teams
• Demonstrate strong leadership skills including: negotiating, influencing, communication, and problem solving
• Ability to own problems and to find solutions with minimal direction
• Ecommerce experience is preferred

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $115,000-$145,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

About the Role:

Become a Strategic Account Executivefor Bloomreach! The Account Executive is responsible for achieving quota targets selling BloomReach’s transformational cloud platform to Mid Market web businesses. The Account Executive will source and initiate contact with prospects, identify customer needs, and develop and present proposals for the BloomReach solution. We are seeking proven high performers to over-achieve sales objectives and establish long-term relationships within assigned regions/named accounts. BloomReach has over 90 customers generating significant revenues and an aggressive/differentiated product roadmap.  BloomReach’s products solve real challenges in unique ways using massive data sets and advanced technology with measured return.

Your job will be to:

1. Drive revenue growth with new and existing customers. Consistently achieve revenue growth and exceed quarterly revenue targets
2. Initiates sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, closing deals as well as handling inbound requests 
3. Manage the territory and drive pipeline with new account acquisition and up/cross sell of all Bloomreach products and pillars
4. Remain the key contact for new accounts for a period of one year and support during implementation
5. Develop ‘access to power’ and own clear account growth plans with the Customer Success lead
6. Collaborate with best-in-class supporting team of Product and Engagement Managers, Field Marketing, Product Marketing in pursuit of revenue goals

You have the following experience and qualities:

• 4+ years experience selling revenue-generating SaaS or software solutions to e-commerce (preferred) or other web-businesses; ideally traffic-driving solutions to marketing departments and to digital marketing decision makers (directors through CMO)
• Proven history of performance in a quota carrying Account Executive role.
• Experience selling new, innovative products
• Demonstrated ability to take initiative and be innovative and resourceful in evolving sales methods to optimize new product success
• Demonstrated success at territory management and ability to prioritize among a high volume of opportunities to optimize quarterly bookings
• Prefer prior successful experience in start-ups
• Comfort in high energy, hard-working, close-knit team environment required
• Exceptional communication skills
• Willingness to travel up to 50%

Excited? Join us and transform the future of commerce experiences.

The on target earnings (OTE) range for this position is $225,000-$280,000, consisting of base plus commission. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

About the Role:

Bloomreach is looking for a Strategic Business Consultant! If you want to help top ecommerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Strategic Business Consultant. 

As a Strategic Business Consultant, your primary responsibility will be to deliver value to Bloomreach’s clients by deploying and utilizing the Engagement Platform effectively. You will support clients during the implementation phase by gathering business requirements, preparing data structures, managing data migration processes and deploying automated programs. Additionally, you will serve as a key advisor on ecommerce, analytics, data management, digital marketing, marketing automation and email and mobile technologies.

Building strong client relationships is crucial. You will continuously enhance their businesses, maximize platform utilization, and improve key performance indicators (KPIs) and return on investment (ROI). Collaborating with Customer Success Managers, you will develop business strategies and roadmaps aligned with each client’s goals and metrics.

You will develop a robust understanding of the Engagement Platform. Becoming an expert in the platform empowers you to guide clients and internal stakeholders effectively. Your responsibilities in client onboarding, platform adoption and feature utilization are crucial. Collaborating with internal teams to enhance product-focused services and drive process improvements is essential for success.

What you’ll do:

• Become a SME on the Bloomreach Engagement platform
• Provide leadership and guidance to the business consultancy practice in the US
• Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise conversion rates)
• Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation
• Oversee implementation of a client’s applications, websites or online shops
• Communicate regularly with clients through online channels and on-site visits

What you'll need:

• 4-7 years in B2C and/or B2B SaaS OR in-hour ecommerce experience
• Working knowledge of Bloomreach Engagement platform features is preferred
• Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime value, email automation, reactivation, attribution modeling, prediction, product recommendations, and ecommerce is beneficial
• Strong consulting skills, including clear communication, presentation abilities, confidence in engaging stakeholders, exceptional organizational and problem-solving skills, and the ability to handle challenging situations professionally are essential. Keeping expertise up to date by deepening knowledge of the Bloomreach Engagement platform through continuous learning and self-study is expected
• Independence, self-organization, ability to navigate ambiguous situations
• Understanding of technology around marketing cloud solutions

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $120,000-$150,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

About the Role:

Bloomreach is seeking an exceptionalSenior Revenue Accountant to join our Accounting team. Reporting into our Revenue Accounting Manager, this role will partner closely with the Sales, Deal Desk, Order Management and AR teams. The Senior Revenue Accountant is responsible for ensuring accurate revenue recognition, compliance with accounting standards, and timely month-close and financial reporting. This is a very hands-on and high visibility role within the CFO organization with opportunities to drive process improvements while focusing on public company readiness. The ideal candidate thrives in a fast-paced environment, excels at problem solving, possesses excellent communication skills, and has a strong revenue technical accounting background.

Bloomreach prides itself on a virtual-first work environment that provides flexibility to our employees. However, we do have a globally distributed team across the US and EMEA, so depending on your region / timezone where you are located, you may be required to work earlier than 9am (MST/PST) a minimum of 3 days a week in order to successfully partner with your global teammates. 

What You’ll Achieve

• Evaluate sales contracts to determine the appropriate treatment in accordance with GAAP, documenting management’s conclusions with appropriate references to ASC 606
• Own the closing of the revenue system (NetSuite/ARM) and month-end close workpapers (journal entries, account reconciliations, preparation of accruals/reserves, internal reporting, etc).
• Understand and analyze contract asset and contract liability account activity
• Drive revenue related business process and system enhancement initiatives
• Assist with system enhancement and new products (SKU) end-to-end user acceptance testing
• Assist the Revenue Accounting Manager on various projects on an ad hoc basis
• Prepare deliverables for external auditors related to the review and audit of financial statements
• Prepare financial details and analysis for Finance leadership

Your Qualifications

• Bachelor’s degree in accounting or finance
• Certified Public Accountant or in process of obtaining certification
• 1-2 years of experience in public accounting or
• 2-3 years of software/SaaS revenue accounting experience within a public or large pre-IPO company 
• Strong technical accounting experience with software/SaaS revenue recognition under ASC 606
• Strong ability to recognize problems, gather data, draw valid conclusions, document conclusions, and effectively communicate information to internal stakeholders
• Excellent written, and verbal communication skills with the ability to work cross-functionally
• Ability to organize and prioritize responsibilities to meet deadlines
• Advanced Excel skills
• Experience with Salesforce, NetSuite and NetSuite ARM preferred

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $85,000-$120,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

About the Role:

We are currently expanding our Channel Team in North America and hiring for an Enterprise Agency Partner Manager. This role will report into our Senior Manager, Agency Partnerships. 

The Enterprise Agency Partner Manager will own a portfolio of Enterprise focused agency partners. This includes managing the day-to-day interactions and building relationships with existing agency partners. Additionally, enabling system integrators and digital agencies in North America who will implement, refer and manage Bloomreach solutions.

This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue.  The role will facilitate collaboration between agency partners and align cross functionally with Sales, Account Management, Customer Success, Enablement, Delivery, and Marketing, to drive success.  

Your job will be to:

• Own and grow a portfolio of existing agency partnerships and drive value with those partners 
• Generate partner sourced pipeline and influenced business, achieving quarterly targets  
• Create strategic business plans with partners that drive revenue; including enablement, marketing, sales, use case development and deployment 
• Develop strategic enablement and “market to” plans with partners to educate them on Bloomreach’s capabilities, drive awareness, and ensure our solutions are top of mind
• Support partner through entire sales cycle- qualifying opportunities, joint co-selling with Bloomreach sales team, and post implementation
• Create strategic business plans with partners, outlining mutual goals related to generating revenue, marketing initiatives, and partner enablement 
• Nurture relationships with partners by joining industry conferences, attending partner events, and hosting “Bloomreach Days”
• Evaluate potential partnership opportunities based on market dynamics, customer impact, and strategic value
• Facilitate collaboration between Bloomreach Sales, Customer Success, Delivery teams and partners 

You have the following experience and qualities:

• 5+ years of quota-carrying experience in Channel Sales selling software or software-as-a-service (SaaS)
• 5+ years of selling or partnerships in Commerce or Marketing agency or technology companies 
• Marketing background is a plus 
• Experience collaborating with C-level executives at enterprise digital marketing and commerce agencies
• Be a builder- someone with enormous energy who thrives on building trusting partnerships that are mutually beneficial for both Bloomreach and our partners 
• Be proactive and take initiative. Don’t be afraid to bring ideas from your past experiences to the table and develop and lead your own initiatives to grow channel
• Deep knowledge of online/internet/digital marketing technology
• A proven track record of meeting and exceeding revenue quota
• Well-established presence in the industry with a strong network to leverage
• Detail oriented, relationship-building skills with a passion for building new relationships and drive towards mutual benefits and goals
• The ability to adapt to new environments 
• Exceptional presentation skills
• Highly organized, excellent time management skills, positive attitude
• Travel: Estimated 20-40% (variable)

Excited? Join us and transform the future of commerce experiences.

The on target earnings (OTE) range for this position is $165,000-$200,000, consisting of base plus commission. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

Become a Senior Product Designer for Bloomreach! Help us create the best data experience for commerce companies running on our Customer Data Engine. The work you do will impact many customers in dozens of different verticals in the e-commerce and retail space. You'll be working in one of our Central Europe offices (Bratislava, Brno) or from home on a full-time basis (EU based)and you´ll become a core part of the Product Insights & Design team. The salary starts at 3,500 € Gross per month (for Slovakia),depending on your experience and skills, along with stock options and other benefits.

Your job will be to:

The product designer is taking care of theoverall experience of Bloomreach Engagementwhich helps our customers with collecting and organizing data in a single customer view, using data for personalized omnichannel marketing campaigns, campaign evaluation and user behavior analyses, and insights. Your main task is to design new features and improve existing features in collaboration with product managers, developers, and other stakeholders while ensuring a great and consistent experience across existing Bloomreach Engagement features.

As a Product Designer, you will be expected to:

• Cover the wholedesign processfrom research through design testing to overseeing implementation and feedback collection.
• Work closely with Product Managers, Engineering, and Marketing todeliver key product experiences, while balancingcontinuous improvementof existing features.
• Create and test prototypes andfind the best solutionto a defined problem.
• Participate in cross-team design initiatives. 
• Design an exceptional experiencecompeting with the  world’s best-in-class products.
• Create frictionless, delightful, consistent andeffective user interfacesbased on our design system.

You have the following experience and qualities:

• 3+ yearsin a product design role
• Portfoliodemonstrating professional design capabilities and your design process
• Ability to makedata drivendecisions (basic experience with analytic tools, e.g. Google Analytics, Flurry, Tableau, …)
• Ability to doquantitative & qualitative user testing & research
• Rapid prototyping & prototype testing, ability toquickly iterate(an agile and fast learner)
• Ability to come up withsimple, easy to use & easy to develop solutions on complex tasks
• Figma/Sketchmastery,ability to quickly adopt new design tools/techniques
• Familiarity withHuman Centered Designprinciples
• UIcapabilities. You masteredinteraction and visual design skills
• Accustomed totight cooperation with front-end developers
• Conversational level ofwritten and spoken English

Desired (but not essential):

• Experience with designing forB2B and SaaS
• Knowledge ofCSSpossibilities – to design effective solutions (no need to code)

What you might like about this role:

• Being a vital part of thewhole product lifecycle
• This role will deepen yourunderstanding of customer analytics and marketing automation
• Endless opportunities to indulge in data-driven designwith full support for your research and measurement ideas
• Your designs willcompete with global companiessuch as Salesforce or Adobe
• A big part of the job consists ofcommunication with specialistsfrom other departments. Speaking to people who always know more about the particular topics than you do will improve your technical knowledge as well as your ability to ask the right questions.
• Bloomreach is acommunity of friendly, welcoming, and motivated people, and you can become a part of it 

Excited? Join us and transform the future of commerce experiences.

Become a Digital Project Managerfor Bloomreach. We are seeking a skilled Digital Project Manager to join our Marketing Operations team and drive the successful execution of marketing initiatives.

As a Digital Project Manager in the Marketing Operations team, you will oversee the planning, execution, and delivery of digital marketing projects that support our growth objectives. You will work cross-functionally with other teams in marketing and revenue operations, website and lifecycle, brand activation and campaign teams to ensure that projects are delivered on time, within scope, and meet the company's standards. Your role will be pivotal in streamlining marketing operations, optimizing processes, and ensuring consistent delivery of high-quality digital projects in marketing.

The salary range starts at 3000€ gross / month along with the restricted stock units and other benefits. You can work in one of our Central Europe offices or from home on a full-time basis, you´ll become a core part of the Marketing Operations team.

Your job will be to:

Project Planning and Execution:

• Manage the end-to-end lifecycle of digital marketing projects, including lead management, website and operations.
• Ensure our digital and website projects are delivered on time and within the scope of work
• Define project scope, objectives, timeline, and resource requirements in collaboration with stakeholders.
• Develop and co-own detailed project plans, including schedules, deliverables, and milestones based on your knowledge of digital marketing in SaaS business
• Provide value and insights based on your digital experience - we are looking for digitally experienced individuals.

Process Optimization:

• Analyze existing workflows and processes within marketing operations, website and lifecycle teams to identify areas for improvement.
• Implement tools, methodologies, and best practices to streamline project management processes.
• Drive automation initiatives to improve the efficiency of marketing operations and reduce manual tasks.

Performance Tracking and Reporting:

• Monitor project progress and performance using project management tools and software.
• Track key performance indicators (KPIs) related to marketing operations projects and report on success metrics.
• Identify potential risks and roadblocks, and develop mitigation strategies.
• Challenge the status quo, champion change and flexibility, and influence others to be equally agile.

Budget and Vendor Management:

• Manage project budgets and resources, ensuring costs are within the approved budget.
• Allocate tasks and responsibilities to team members based on skills and project requirements.
• Optimize resource allocation for concurrent projects to maximize productivity.
• Co-Own our marketing technology stack from vendor management perspective (we use a lot of exciting tools!)

Qualifications:

• Experience: 3-5 years of experience in digital project management, preferably within a SaaS company or marketing operations environment.
• Technical Skills: Proficiency in project management tools such as Clickup, or Notion. Familiarity with marketing automation and CRM platforms (e.g., HubSpot, Salesforce,)and analytics tools and taste for new technologies.
• Website Proficiency is an advantage - most of the projects are focused on website or lead management improvements.

Key Competencies:

• Strong understanding of digital marketing strategies, campaigns, and best practices.
• Excellent organizational and multitasking skills, with a keen eye for detail.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Strong problem-solving skills and the ability to make data-driven decisions.
• Excellent communication and interpersonal skills.

Your success story will be:

30-Day Plan: Build Foundations

• Goals: Understand the company's products, processes, and key stakeholders. Start contributing to smaller projects.
• Actions:
• Complete onboarding and tool training.
• Meet stakeholders to understand workflows and our operations.
• Review ongoing projects and identify quick tasks to contribute to.
• Success: Familiarity with tools, relationships established, and initial contributions made.

60-Day Plan: Drive Progress

• Goals: Manage small to medium projects and optimize processes.
• Actions:
• Take ownership of multiple projects.
• Identify and start implementing process improvements.
• Enhance communication frameworks across teams.
• Success: Managing projects effectively, optimizing workflows, and positive stakeholder feedback.

90-Day Plan: Lead and Optimize

• Goals: Lead larger projects, fully optimize processes, and establish ongoing improvement.
• Actions:
• Own major projects end-to-end.
• Refine workflows and implement automation.
• Develop a roadmap for future project success.
• Success: Major projects completed, improved efficiency, and recognized as a project management leader.

Excited? Join us and transform the future of commerce experiences.

Do you love frontend development and are you good at it? Would you like to build a large-scale & fast evolving app using Angular & TypeScript? Would you like to talk about why we might be the best team for you to join right now?? Curious? Read on!
(Your salary starts from 3300€ per monthwith restricted stock units and other benefits included. Working in one of ourCentral Europe offices or from homeon afull-time basis.)

What tech stack do we have for you?

• Typescript and Javascript
• Angular
• SCSS/CSS
• NodeJS
• RxJS
• Karma/Jasmine/Cypress
• GIT

About the Role:

We are seeking a motivated and detail-oriented SaaS Sales Commissions Manager to join our growing team. In this role, you will oversee the design, implementation, and management of our sales commission structure, ensuring it aligns with our business objectives and motivates our sales team to achieve their targets. If you are passionate about driving sales success through effective commission management and want to be part of a forward-thinking SaaS company, we encourage you to apply!

What you'll do:

• Commission Structure Development: Design and implement competitive and fair commission plans that drive sales performance while aligning with company goals.
• Performance Analysis: Monitor sales performance metrics and analyze data to assess the effectiveness of commission plans; make recommendations for adjustments as needed.
• Collaboration with Sales Leadership: Work closely with sales leaders to understand sales strategies and ensure commission structures support these strategies effectively.
• Administration and Compliance: Administer commission payouts, ensuring timely and accurate payments; maintain compliance with company policies and relevant regulations.
• Reporting and Communication: Prepare and present reports on commission structures and sales performance to senior management; communicate changes and updates clearly to the sales team.
• Training and Support: Provide training and support to the sales team regarding commission plans, processes, and tools.
• Market Research: Stay updated on industry trends and benchmarks to ensure our commission structures remain competitive.

What you'll need:

• 3+ years of experience in sales operations, commission management, or a similar role, preferably within the SaaS industry.
• Strong analytical skills with proficiency in data analysis tools and CRM systems.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities.

Preferred Skills:

• Experience with compensation management software and tools (CaptivateIQ preferred)
• Familiarity with sales forecasting and performance metrics.
• Knowledge of SaaS sales cycles and best practices.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $100,000-$135,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

About the Role:

We are seeking a forward-thinking and results-driven Customer Operations Manager to build and lead the Customer Operations function. You will develop and execute a roadmap that defines operational strategies for Customer Success, own the Customer Success Platform, and build customer health scoring. Your mission will be to create a seamless customer journey, enhance product adoption, and drive customer satisfaction and retention. This role offers a unique opportunity to build foundational processes and develop critical metrics to ensure operational excellence in delivering world-class customer experiences.

Key Responsibilities:

• Build the Customer Operations Roadmap:
• Design and implement a comprehensive Customer Operations roadmap, outlining priorities, processes, and success metrics
• Collaborate with Customer Success and operational leadership to align the roadmap with business objectives and customer needs
• Set short-term and long-term goals for operational efficiency, customer engagement, and overall satisfaction
• Own the Customer Success Platform Roll-Out:
• Lead the configuration and rollout of the Customer Success Platform, ensuring it integrates seamlessly with existing tools and workflows
• Ensure the platform supports broader Customer Success and operational goals, such as retention, growth, scalability and improved reporting
• Work closely with cross-functional teams to ensure successful adoption and training on the platform across the organization
• Develop and Implement Customer Health Scoring:
• Create a customer health scoring system that captures key indicators of customer engagement, satisfaction, and risk
• Work closely with Customer Success and Product teams to continuously refine health scores and drive proactive strategies for retention and growth
• Use health scores to guide internal decision-making and prioritize customer outreach efforts via playbooks
• Continuous Improvement and Cross-functional Collaboration:
• Build strong relationships with Customer Success, Account Management and Product teams to align Customer Operations efforts with broader company goals
• Identify operational bottlenecks and continuously improve processes to enhance the customer journey and overall satisfaction

Qualifications:

• 7-10 years of experience in SaaS or a comparable environment
• Proven experience in building Customer Operations or Customer Success teams
• Experience with Customer Success platforms (e.g., Gainsight, ChurnZero, Planhat)
• Experience developing customer health scoring system
• Familiarity with reporting and data visualization tools (e.g., Tableau, Looker)
• Excellent cross-functional collaboration skills
• Strong analytical skills, with a focus on data-driven decision-making
• Entrepreneurial mindset, with a high level of energy, dedication, and an unrelenting drive to succeed and win
• Excellent communication and interpersonal skills
• Bachelor’s degree in business, operations, or a related field. Master’s degree is a plus

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $100,000-$150,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

About the Role:

Are you excited about helping some of the world’s most innovative businesses build immersive and impactful digital experiences? As an Associate Solutions Architect at Bloomreach, you will be a key player in our high-performance global pre-sales team. This role involves working closely with our sales team to drive value for our customers by leading the technical aspects of scoping and implementation on Bloomreach’s Discovery platform.

You will collaborate with customers and internal teams to ensure engagements are successful from the pre-sales cycle through to implementation. This role requires a strong customer orientation, excellent collaboration skills, and a solid technical background. You will also deliver architecture services and work with post-sales teams to ensure requirements are met in a timely manner. You’ll be expected to quickly understand Bloomreach products and leverage them to meet customer requirements with minimal supervision.

Responsibilities:

• Lead the solution design and key design decisions for the Bloomreach Discovery (Search & Merchandising) platform, ensuring the full scope of implementation is met.
• Serve as a subject matter expert for the Bloomreach Discovery platform, catering to both technical and business audiences.
• Evaluate technical complexities and identify custom features, collaborating with internal stakeholders to deliver optimal solutions for customers.
• Engage directly with prospects and customers to ensure technical design decisions align with functional and business requirements.
• Draft and finalize comprehensive statements of work (SOW) independently.
• Plan and execute the delivery of pre-sale POCs for prospects and customers, including data transformation and UI customization/integration.
• Rapidly develop a deep understanding of Bloomreach products, ensuring you can effectively communicate their value and application to customer needs.
• Contribute to improving internal processes for requirements gathering and scoping.

The Ideal Candidate:

• Has a BS in Information Systems / Computer Science or an equivalent degree.
• Has 2+ years of technical pre-sales experience (Commerce, Enterprise Search, CMS, eCommerce, or related solutions) and can effectively manage a technical sales process with minimal oversight.
• Has 2+ years of experience in technical roles (software engineering, development, solution engineering) working in complex IT environments.
• Experience with modern Javascript frameworks is a must (React, Angular, Vue, etc.)
• Experience with search appliances/platforms and merchandising tools is a must.
• Understands merchandising workflows, site analytics, data hierarchies, data transformation techniques, and service-based architectures.
• Basic understanding of Machine Learning, AI, and SEO concepts is beneficial.
• Possesses strong presentation and communication skills and is comfortable speaking to both business and technical audiences.
• Can articulate the value of implementation tools that enable personalized online experiences.
• Detail-oriented with strong technical problem-solving and debugging skills.
• Is a self-starter who can multitask effectively and is committed to upholding high standards in the execution of the sales process, including RFP submissions, discovery, and delivery.
• Experience with Linux, AWS, and GCP is a plus.
• Experience with network performance, web services, and SEO is a plus.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $90,000-$130,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

We are currently expanding our Application Platform team and are looking for a new colleague to join as a Senior QA Engineer. The salary range for full time employment starts at 3000€ per month gross, along with restricted stock units and other benefits. You can work in one of our Central European offices or from home on a full-time basis, you'll become a core part of the Engineering Team.

What challenge awaits you?

As the QA Engineer in one of our backend teams - the Application Platform team, you will take care of the quality of our product. Our engineering teams are collocated around some business features and sub-domains of our complex product. Therefore we want to empower the team with a dedicated QA Engineer who will entirely focus on this area and help us adopt the principle of continuous testing.

You will be responsible for managing test scenarios and test suites, executing them, and finding ways to automate them. You will influence the QA strategy for the team by defining best practices and quality gates. 

We are building teams with a product mindset, so every member needs to care about quality. We need someone who will help us accelerate this and have QA in mind and heart. You will show our software engineers the importance and beauty of quality assurance and test automation, and they will help you deal with complex technical challenges. 

Your job will be to:

1. Working within the team to deliver projects
2. Improve QA strategy in the team
3. Maintain test scenarios and test suites
4. Cooperate with the Central QA team

Working within the team to deliver projects

• Cooperate with the team during the whole project life-cycle and be responsible for assuring the quality of the delivered solution.
• Perform manual E2E testing (UI, API) of delivered features.
• Automate test scenarios (UI, API) and build test suites for future regression testing.

Improve QA strategy in the team

• Help the team to adopt the idea of continuous testing.
• Ensure we track, classify, and manage defects found during development or production.
• Bring new ideas and principles (like performance API testing, contract testing, …), evaluate their benefits and adapt them to QA strategy.
• Ensure all team members understand what testing layers we have and how they can use them during development to assure quality.

Maintain test scenarios and test suites

• Make sure we do have reasonable test suites for critical features.
• Regular monitoring and debugging of existing automated tests (UI, API).
• Evaluation of test results, reporting possible issues and proactively improving the stability and reliability of our tests. 

Cooperate with the Central QA team

• Share best practices and ideas with the Central QA team (both directions)
• Make sure the engineering team is following the overall QA strategy.
• Be an active member of our QA community. 

Your success story will be:

• In 30 days, you will participate in projects as a QA engineer and ensure the quality of delivered solutions with help from the Central QA team.
• In 90 days, you will manage test scenarios and test cases of main features, and you will be able to automate some of them.
• In 180 days, you will be able to come up with ideas on how to improve QA strategy in a team. 

You have the following experience and qualities:

1. Professional— professional experience in Quality Assurance, including test automation
2. Personal — independence, pro-activity and can-do attitude; and fluency in English

Professional experience

• You have experience with Quality Assurance in software engineering, ideally from a cross-functional team (mix of software engineers and QA engineers).
• You can automate tests (UI or API) and ideally have some knowledge of Python or Go.
• Ideally, you should be familiar with API testing (manual and automated), API performance testing, and mocking servers. 
• Familiar with Continuous Testing, Lean, Agile, DevOps, CI/CD principles and tools like Jira and GitLab.
• Knowledge and experience with tools like Selenium, Cypress, PostMan, K6, and LambdaTest, MockServer are also welcomed.

Personal qualities

• Pro-activity during problem-solving and learning new things and principles.
• Can-do attitude - confident and willing to deal with problems or new tasks.
• Independence and self-organization to navigate you through ambiguous situations.
• Fluency in English and exceptional communication skills for leading your team

#LI-DU1

We want you to join us as a full-timeSenior Data Engineer into our Data Pipelineteam. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava or Brno. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on ????…

Your responsibilities

• You will develop and maintain Data LakeHouse on top of GCP platform using Apache IceBerg, BigQuery, BigLake tables, DataPlex and DataProc in the form ofApacheSpark/Flink with open file formats like AVRO and Parquet
• You will help to maintain a streaming mechanism on how data from Apache Kafka gets into the Data LakeHouse
• You will optimise the Data LakeHouse for near-real-time and non-real-time analytical use-cases primarily for customer activation and scenarios/campaign evaluation 
• You should help with areas like data discovery and managed access to data through the data governance layer and data catalog using DataPlex so our engineering teams can leverage from this unified Data LakeHouse
• You feel responsible for DataModeling and schema evolution
• You should help us with adopting the concepts from Data Fabrics and Data Mesh to run data as a product to unlock the potential the data can unleash for our clients
• You should bring expertise into the team from similar previous projects to influence how we adopt and evolve the concepts mentioned above and as an addition to that to topics like Zero-copy or reverse ETL to increase the ease of integration with client’s platforms
• You will also help to maintain the existing data exports to Google’s BigQuery using google’s DataFlows and Apache Beam 
• You will help us run and support our services in production handling high-volume traffic using Google Cloud Platform and Kubernetes.
• You will review the code of your peers and they'll review yours. We have high code quality standards and the four-eyes principle is a must!

Your qualifications

• You have production experience with building and operating a DataLake, Data Warehouse or Data LakeHouses
• You have a taste for big data streaming, storage and processing using open source technologies
• You can demonstrate your understanding of what it means to treat data as a product
• You know what are Data Mashes and Data Fabrics and what is critical to make sure for them to bring value
• You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.
• You knowdata structures,you knowPython and (optionaly) Go.

Our tech stack

• Google Cloud Platform, DataFlow, Apache Beam, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataProc, Spark, Flink, Presto
• Python, GO
• Apache Kafka, Kubernetes, GitLab
• BigTable, Mongo, Redis
• … and much more ????

Compensations

• Salary range starting from 4300 EUR gross per month,going up depending on your experience and skills
• There's a bonus based on company performance and your salary.
• You will be entitled to restricted stock options ????that will truly make you a part of Bloomreach.
• You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
• You can count on free access to Udemy courses.
• We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
• You will have extra 5 days of paid vacation????. Extra days off for extra work-life balance ????.
• Food allowance!
• Sweet referral bonus up to 3000 USD based on the position.

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on yourfirst tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will participate in yourfirst, more complex projects. You will help the team to find solutions to various problems, break the solution down into smaller tasks and participate in implementation. You will learn how we identify problems, how we prioritize our efforts, and how we deliver value to our customers.
• During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will help us mitigate your first incidents and eventually even join the on-call rotation. You will get a sense of where the team is heading and you’ll help us toshape our future.
• Finally, you’ll find out that our values are truly lived by us ????. We are dreamers and builders. Join us!

We want you to join us full-time in our Data Pipelineteam. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava or Brno. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on ????…

Your responsibilities

• You will develop a data pipeline processing a large amount of data reliably and at a high rate using Python, Go, MongoDB, GCP and much more.
  • For example, our clients feed their visitors’ behavior through real-time tracking to our platform. The data then can be analyzed and used for marketing automation. We process tens of thousands of requests per second????. You may help improve the efficiency of our workers, improve monitoring or help with autoscaling of our infrastructure.
  • Imports are critical for our clients to utilize our platform to the fullest. You may help us to improve the throughput and reliability of our importsas we need to import millions of rows of data or help us implement integration with another data storage.
  • We also are responsible for exporting data from our platform to Google’s BigQuery using google’s DataFlows and Apache Beamallowing data access by our clients
• We also are responsible for exporting data from our platform to Google’s BigQuery using google’s DataFlows and Apache Beamallowing data access by our clients
• From a data storage/data access we are using Data LakeHouseconceptsto store and serve data for various non-real time analytical usecases, using Google BigLake Managed tables, IceBerg open table format, AVRO with Parquet open file formats with DataProc (Spark, Flink, Presto) on top of it.
• You will help us run and support our services in production handling high-volume traffic using Google Cloud Platform and Kubernetes.
• You will review the code of your peers and they'll review yours. We have high code quality standards and the four-eyes principle is a must!
• You will start on easier, self-contained projects and once you feel at home, you can move to real beasts. Challenging, complex projects that will leave a mark - we have plenty of those ????.
• Later you might help us by participating in on-call rotation keeping our services up and running ????.

Your qualifications

• You have experience with Python and a solid grasp of engineering practices ????.
• If you have an experience with Go, that's a big advantage ????.
• You have a taste for big data storage and processing using open source technologies
• You know how to behave in remote-first environment 
• You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, DataFlow, Apache Beam, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataProc, Spark, Flink, Presto
• Mongo, Redis
• … and much more ????

Compensations

• Salary ranges from 3500 EUR gross / month based on your seniority and it can get much higher later depending on your performance.
• There's a bonus based on company performance and your salary.
• You will be entitled to restricted stock units ????that will truly make you a part of Bloomreach.
• You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
• You can count on free access to Udemy courses.
• We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
• You will have extra 5 days of paid vacation????. Extra days off for extra work-life balance ????.
• Food allowance!
• Sweet referral bonus up to 3000 USD based on the position.

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on yourfirst tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will participate in yourfirst, more complex projects. You will help the team to find solutions to various problems, break the solution down into smaller tasks and participate in implementation. You will learn how we identify problems, how we prioritize our efforts, and how we deliver value to our customers.
• During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will help us mitigate your first incidents and eventually even join the on-call rotation. You will get a sense of where the team is heading and you’ll help us toshape our future.
• Finally, you’ll find out that our values are truly lived by us ????. We are dreamers and builders. Join us!

#LI-DU1

About the Role:

Bloomreach is solving one of the digital world’s most fundamental problems: helping people instantly find what they need when they need it. We are seeking a Senior Software Engineerto join our Search Intelligence team, who will play a crucial role in advancing our search and personalization capabilities. The team focuses on designing, building, and enhancing semantic understanding, query parsing and processing, and language modeling within the search system. Your contributions will include the development of new recall and ranking search algorithms, as well as the implementation of machine learning and LLM models to optimize the digital experience for commerce. You will be responsible for designing and architecting core components for new features, aiming to improve the performance of existing high-traffic, highly available search APIs. You will be at the forefront of developing innovative solutions to enhance search capabilities, utilizing cutting-edge technologies to ensure users can instantly access what they need. This role offers an exciting opportunity to contribute to the core of our product, applying your expertise to improve search functionalities and redefine the digital shopping experience.

What you'll do:

• Design and implement recall and ranking search algorithms, leveraging the latest LLM models to optimize the digital experience for commerce
• Build, maintain, and scale data processing pipelines for Search in an efficient and reliable way
• Partner with the Product team to understand requirements and use cases, Lead and engage cross-functional engineering teams to plan and drive end to end execution of projects
• Participate in lean and agile development process in an automation- and monitoring-driven environment, from planning, scoping, estimation all the way to optimization, maintenance, and support
• Acquire proficiency and apply GenAI/LLM technologies to enhance search relevance, ultimately boosting revenue for Bloomreach customers
• Steward an extremely high bar of technical excellence for the company to drive innovation in the search and personalization space

What you'll need:

• Bachelor's or Master's degree in Computer Science or related fields.
• 4+ years of hands-on experience in Java or another object-oriented language, working with cloud providers (AWS, GCP) and building enterprise software products.
• Experience with open source search engines (Solr, ElasticSearch) as well as big data and large-scale data processing technologies (Hadoop, Spark, Kafka).
• Proven track record in developing and maintaining distributed systems at scale in a production environment.
• Extensive background in data structures and algorithms with strong software architecture skills.
• Familiarity with the machine learning algorithms and tools, and keen interest for staying up-to-date with the latest advancements in search/GenAI/LLM  technologies, and related fields.
• Experience working with Data Science teams to implement ML models in real-time serving is a plus.
• Startup experience in a fast-paced growth company is highly desirable but not required.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $135,000-$185,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

About the role: 

Bloomreach is seeking a Senior Sales Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are relentless, tenacious, entrepreneurial, and collaborative.

The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels of an organization and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses.  Most importantly, the Sales Development role at Bloomreach is a launch pad for many other roles in Bloomreach, including Sales, Customer Success, Marketing, and Operations.  

Your job will be to:

• Represent Bloomreach’s products and services
• Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
• Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
• Generate sales qualified leads 
• Research organizations and relationships between prospects to create an account penetration strategy
• Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
• Address and convert inbound leads with speed and rigor
• Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
• Leverage all of Bloomreach to win customers 
• Partner with account executives and channel managers to identify key players and accounts to develop
• Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
• Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
• Identify and share best practices 
• Develop and revise calling scripts and email cadences
• Support your peers to win as a team

You have the following experience and qualities:

• 2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
• 1+ year of E-commerce Martech and/or B2B SaaS industry experience
• Proficiency with sales processes and tools (e.g., CRM, outbounding)
• A tenacious and entrepreneurial spirit with a passion for winning
• Strong organizational and time management skills, always working with a sense of urgency
• Excellent written and spoken communication skills
• Comfort with cold calling and managing objections / rejections
• Willingness to travel to internal and customer-facing events up to 2x per quarter
• Strong desire and ability to move up within a sales organization
• BA/BS degree or equivalent

Excited? Join us and transform the future of commerce experiences.

The on target earnings (OTE) range for this position is $70,000-$90,000, consisting of base plus commission. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

Position:              Software Engineer (job code 88183)

Duties:              Design and implement core architecture components for new features and improve performance for existing high-traffic, high available data ingestion and search API. Build infrastructure, monitoring, and tools to increase automation, and improve the efficiency of the engineering team while maintaining technical excellence in the codebase. Monitor our customers’ technical landscape, anticipate and build systems that scale with our fast-growing customer base. Act as a partner to the Solution Architecture team to come up with creative solutions for customers that don’t overstep current product or system capabilities. Influence and interface with external customer stakeholders by distilling complex technical architectures into easy to understand concepts.

Education Required:           Master or foreign equivalent in Computer Science, Computer Engineering, Applied Mathematics    or related field.

Special Requirements:     Must have prior work experience, coursework, or internship in each of the following:

1. Building software solutions and software architecture
2. Data Structures and algorithms
3. Programming and Object Oriented Programming Services
4. Scala, Java or Python
5. SQL Databases including Mysql or Postgres
6. Designing end to end applications, which communicate via services or APIs
7. Web technologies including HTTP
8. Spark, Hadoop, Solr or Mapreduce
9. Linux systems

• May work at various unanticipated locations throughout the U.S.
• Telecommuting permitted, may reside anywhere in U.S.

Salary:               $147,713 - $182,857 per year

Worksite:           700 East El Camino Real, Suite 130, Mountain View, CA 94040

#LI-DNI