About Life360
Life360’s mission is to keep people close to the ones they love. We help families protect the people, pets, and things they care about with our industry-leading mobile app and category-defining Tile tracking devices. Life360 has more than 58 million monthly active users (MAU) in more than 150 countries.
Bringing together our highly successful mobile app with innovative devices, we have the opportunity to do unprecedented good for families across free and paid plans. Key features include location sharing, lost item reimbursement, driver monitoring, 24/7 roadside assistance, and crash detection with emergency response. By continuing to innovate and deliver for our customers, we aim to become a household name and establish ourselves as the must-have mobile-based membership for families of all stages. Life360 has more than 500 (and growing!) remote-first employees.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
About The Team
Life360 Devices division is actively recruiting for Director of Sales Operations to lead our global sales operations team that is part of the Devices business unit. At our core, we are a passionate team of individuals who share a love for hardware and retail. We take great pride in our brand and the products we offer, constantly striving to deliver the best to our customers. As much as we value our products, we also value the relationships we build with our retail partners. Collaborating with them allows us to effectively share our brand's story with a wider audience, showcasing our passion and dedication to our craft. We are always excited to work with our retail partners to further elevate and promote our brand.
About the Job
As a key leader within the Devices organization, you will play a crucial role in driving our sales and operations success. You are responsible for managing and optimizing the processes and systems that support sales activities and work closely with sales teams to identify areas of improvement and implement strategies to increase efficiency and productivity. By analyzing data and trends, the sales operations team can provide valuable insights and recommendations that help the team achieve their goals. You also play a vital role in aligning the sales strategy with the overall business objectives, ensuring that the team is working towards the same goals.
The US-based salary range for this position is $170,000 to $245,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.
What You’ll Do
- Develop, design and implement a long term strategic vision of global Sales Operations processes that supports the global business
- Drive and manage adoption of sales processes and data integrity
- Oversee global sales operations functions across multiple sales channels; responsible for achieving sales and profit goals with a focus on operational efficiency
- Responsible for the promotional planning and for pricing functional areas (pricing analysis, pricing approvals), ensuring the process meets SOX requirements
- Responsible for the S&OP process (S&OP calendar, S&OP forecast and meeting)
- Lead the cadence for short term and long term forecasting
- Responsible for monitoring overall pipeline hygiene and for revenue attainment and reporting
- Responsible for sales analytics functional area
- Lead and develop a team covering multiple functional areas (Sales operations, eCommerce operations, Sales analytics, Pricing, Promo planning, Short term and Long term forecasting)
- Identify structural issues or inefficiencies (people, process, planning) within the organization, functional interdependencies and cross-silo redundancies and collaborate
- Prepare, review, and/or analyze business reports, and use information to identify operational improvements
- Oversee coordination of inventory management, to include supply chain impacts on sales, forecasting, allocation processes and procedures
What We’re Looking For
- Proven track record growing retail business in CE industry with 10+ years of experience
- Partner with cross-functional teams throughout the organization to ensure best-in-class customer satisfaction
- Be a motivational team leader, hiring and managing a successful team
- Results oriented, Analytical, Organized, Courageous
- Experience influencing and getting results in a highly matrixed environment. Excellent leadership and interpersonal skills.
- Self-starter who can both develop a plan and execute with success
- Entrepreneurial, adaptive, and creative problem solver
- Ability to work and collaborate remotely with US/California HQ
- Strong knowledge of business processes
- Outstanding organization and leadership skills
- Great communicator/presenter
Our Benefits
- Competitive pay and benefits
- Medical, dental, vision, life and disability insurance plans (100% paid for employees)
- 401(k) plan with company matching program
- Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
- Flexible PTO, 13 company wide days off throughout the year & paid Holiday Shutdown
- Learning & Development programs
- Equipment, tools, and reimbursement support for a productive remote environment
- Free Life360 Platinum Membership for your preferred circle
- Free Tile Products
Life360 Values
Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
- Be a Good Person - We have a team of high integrity people you can trust.
- Be Direct With Respect - We communicate directly, even when it’s hard.
- Members Before Metrics - We focus on building an exceptional experience for families.
- High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
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