AboutTrust
Cash App has grown rapidly to 70+ million users moving billions of dollars daily. To support this, we are building out Trust — a new Platform organization responsible for product experiences aimed at promoting the health of the increasingly complex Cash App ecosystem. Trust works to improve Cash App access for our customers, while limiting access for bad or unauthorized users by detecting and preventing improper use across all of our core product areas. The teams under Trust creating these mission critical services and products include Identity, Access, Risk Controls and Support Automation.
We appreciate broad perspectives, a willingness to dive deep, and a readiness to work collaboratively across many disciplines (including product, design, operations, legal, data science, ML).
About Risk Controls
Risk Controls is focused on how to make Cash App safer by improving how we monitor, report, and act on misuse of the platform without blocking authentic customers. The team is involved in both platform and customer-facing projects: infrastructure that determines how to restrict customer activity to limit risk while providing equitable access, features to improve the customer experience for those who have been restricted. We want to create systems that are flexible, explainable, and easy to use, for ourselves, our partners, and our customers.
As a Software Engineer on Trust Risk Controls, you will:
Collaborate cross-discipline and cross-team to identify opportunities that will improve the safety and security of Cash App
Investigate issues across complex systems to develop the right infrastructure and experiences: build the short-term solutions to unblock essential requirements and the long-term solutions to set up future success
Support and mentor your colleagues to help grow the product and the team
Participate in the on-call support roster for our services
You have:
8+ years of industry experience
Demonstrated technical initiative and leadership on previous projects and an interest in being involved from ideation through implementation
A team-oriented approach that balances personal goals with developing and supporting your peers
Enthusiasm for working collaboratively across many disciplines (including product, design, operations, legal, data science, ML)
Curiosity that inspires you to dig into issues in intricate systems and find a path to a solution
A genuine commitment to understanding the customer impact of your decisions
Even better:
Experience with product risk or security
Experience working in large codebases and breaking up monoliths
Technologies we use and teach:
Kotlin, Java
HTTP, JSON, gRPC, and Protocol Buffers
MySQL and noSQL databases
Event-driven architecture
DataDog, Amplitude
AWS
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