Job Description
This opportunity is part of the DevOps COE in CPP Delivery office, where our mission is to help our product engineering teams deliver faster with improved quality and reliability. We work cross functional with our global product teams and market teams in defining and executing on our automation test strategy, improving our build and deploy pipelines to standard tools and templates and Find opportunities to proactively maintain our product SLAs. This is a strategy and transformation-focused role. As a Senior Manager Tech Lead, you will partner with our test automation teams, product engineering groups, and 3rd party engineering vendors to develop and drive CI/CD tool adoption and standardization, and development environment improvements.
Responsibilities
- Design and drive monitoring, alerting, ticket reporting strategies to measure SLA, SLO, MTTI, MTTR and align with management expectations to reduce/minimize prod downtime.
- Guide site reliability automation to help eliminate manual toil and create a self-healing capability.
- Participate in selection of appropriate automation tools, defining technology, quality, experience and implementation standards and practices within own technical domain.
- Design, implement, test, deploy and maintain innovative software solutions to transform service performance, adaptability, cost, and security.
Qualifications
- Bachelor's Degree or equivalent experience in Technology or related
- 5+ years software engineering experience with at least 3+ years as a SRE or similar positions.
- Experience with SRE design to address reliability and resiliency with availability.
- Experience in working in a cloud environment AWS, Azure or GCP.
- Experience in mobile development on iOS and Android.
- Solid experience with DevOps (CI/CD pipelines with Jenkins or similar; Git/GitHub).
- Demonstrable skills in high availability and scalability design, as well as performance monitoring and testing.
- Extremely comfortable with production environments, firewalls, and networking
- Solid experience in deploying, observing, altering, logging, and monitoring systems (New Relic, Data dog or something similar) with an approach towards predictive analysis
- Experience partnering with stakeholders with good interpersonal and written communication skills.
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