Reston, VA or Remote
What we’re looking for…
ScienceLogic is looking for an experienced consultant to work on software integrations with ServiceNow. Managing today’s complex hybrid IT infrastructure requires integrations between cloud based and on premise platforms to enhance customer value. This position will focus on working closely with our customers to design and deliver technology innovation and provide the backbone of customer systems integration business using the ScienceLogic platform. Travel to customer sites of ~50% is required.
What you’ll be doing…
- Design & implement comprehensive ServiceNow integrated solutions by understanding problems, goals and technical requirements
- Review and translate customer use cases into detailed technical requirements.
- Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability
- Communicate technical decisions (architecture and design)
- Research potential solutions as requested by Product Management and develop solutions in concert with Engineering groups.
- Translate customer requirements into a project plan, develop a SOW and implement the solution
Qualities you possess…
- Bachelor’s degree in Computer Science or equivalent experience, plus 1-3 years of consulting experience.
- 2+ years of experience developing SOAP and REST web API’s.
- Experience with architecting, developing, customizing and implementing integrated solutions
- Experience developing applications and customizing IT Service Manager processes in ServiceNow
- Previous integration experience with ServiceNow, PagerDuty or ITSM platforms is a plus.
- 2+ years experience with JavaScript, MySQL and HTML5
- Experience with Linux is a plus; Python and Java experience is also a plus
- Experience with ITSM, EMS/NMS Systems (SL1, Solarwinds, IBM NetCool/Tivoli Nagios, HP OpenView or similar) and SNMP is a major plus.
Benefits & Perks
- A remote-first culture - work from home or come into the office, it's totally up to you.
- Comprehensive medical, dental and vision plans.
- 401(k) plan with employer match.
- Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
- Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
- 5-year Service Milestone Sabbatical.
- Paid parental leave.
- Generous employee referral bonus program.
- Pet insurance.
- HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
- Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
- The opportunity to learn and develop from some of the best and brightest minds in the industry!
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.
About ScienceLogic
We empower intelligent and automated IT operations. The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds.
#LI-Remote