Job Description
The Consultant Oracle Financials is primarily responsible for functioning in a Global DevOps environment, to design and develop technical-configuration solutions for all Change Requests across Global Corporate Systems & Services (GCSS) for Oracle Financials modules. He-She should ensure that projects-change requests are delivered on time, to budget, and with the right quality, by involving in design reviews, code deployment, and systems testing etc. He-she shall be responsible for managing incident tickets raised for PRODUCTION issues, and meeting SLA, in Oracle Financials modules, including incident triage and resolution. This role requires 50-50 involvement in functional and technical space.
Functional Responsibilities
- Provide functional design and configuration solutions in support of Experian’s global business processes
- Support the effort to build and update Experian’s global business processes
- Develop a deep understanding of global business processes and identify continuous improvement opportunities
- Interact with Subject matter experts (SME), Global process owners (GPO), and Business users to understand business requirements, provide definitive solutions
- Deliver changes in the following Oracle modules –
P2P
- Accounts Payable
- E-Business Tax
- iExpense
- iPayment
- iSupplier
- Procurement and iProcurement (including Supplier Punchout)
- Purchasing
O2C
- Accounts Receivable
- Advanced Collections
- iReceivables
- Service Contract
R2R
- Cash Management
- Fixed Assets
- General Ledger
- Subledger Accounting
- Advanced Global Intercompany System (AGIS)
- Prepare configuration guides (BR100), business requirements (RD50), functional design (MD50), conversions (CV40), test scripts and training manuals
- Conduct impact analysis of a change e.g. patches, scripts, data fixes and change requests
- Identify and suggest technical and functional process improvements
- Generation of test plans for patches-break fixes-change requests to ensure their comprehensiveness and relevance.
Technical Responsibilities
- Deliver technical RICEW components that follows Experian custom build standards, deliver to user expectations and perform within expected benchmark levels and Experian global processes
- Prepare technical design (MD70), Conversion (CV60), deployment (MD120) documents, and unit test scripts
- Responsible for deployment and release of technical changes, in all environments (DEV to PRODUCTION)
- Communicate well with peers within, and across tracks, to develop a full understanding of what is being build, and in sharing common RICEW objects
- Support PRODUCTION issues, in aiding R&D, problem solving, and sharing of knowledge to continuously improve our service levels
- Perform code review for CRs delivered by technical team members
Process Responsibilities
- Operate in a global DevOps environment, working to deliver Change Requests (CR) and resolution of PRODUCTION incidents concurrently
- Follow either traditional waterfall methodology, or agile methodologies (i.e. scrum, Kanban) to deliver CR-Projects depending on business requirements
- Provide Peer approval for UAT and PRODUCTION deployment for CRs delivered by the delivery team
- Follow global processes for incident triage and resolution (i.e. follow-the-sun model)
- Provide positive input to regular team meetings, to enhance both the quality of the application, and improve knowledge and expertise within the team
- Work independently with minimum supervision and guidance, to deliver project-support tasks
- Self-learn and apply knowledge to problems faced in day-to-day tasks and share with peers by maintaining the GCSS ERP knowledge base.
Qualifications
- Degree preferably in Computer Science-Software Engineering or MIS, or equivalent experience.
- At least 3 years of IT development experience on large Oracle ERP
- Solid experience creating, maintaining, enhancing, and tuning PL-SQL programs
- Oracle Applications R12 development experience
- Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages)
- Oracle Forms, Reports and BI Publisher tool experience
- Knowledge in Java, J2EE, HTML, JavaScript, Python
- Data loader tool experience
- Unix Shell scripting experience
- Experience using version control and code promotion tools (BitBucket, Jenkins)
- Experience of using incident and change tracking software (ServiceNow)
- Fluent in English
- Excellent Analytical skills
- Team player with abilities to work in complex cross-functional and geographically diverse teams
- Excellent verbal and written communication skills
- implementations or Support environments
- Good understanding of statutory and regulatory reporting and process requirements
- Ability to handle conflicting priorities
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