About Trifecta Retail Ventures

Trifecta Retail Ventures (TRV) is a group of independent businesses. We are constantly looking for capable and talented people to join us, or the teams in our group! As a Talent Acquisition Coordinator, you will be responsible for finding and interviewing candidates to join our teams.

Utilising LinkedIn Recruiter, you'll proactively engage with potential candidates, as well as go through applications to identify top talent to speak to. You will be responsible for conducting 15-minute screening calls with candidates, and booking in longer interviews with promising ones. Your keen eye for talent will be pivotal as you constantly forward candidates to our co-founders and CEOs, contributing to the growth and success of our portfolio businesses.

We're growing our headcount by 24% year over year, and we need you to help us find the best talent!

This is a permanent, full time role that will let you work from anywhere.

Read more about our businesses here

About the Role:

Title: Talent Acquisition Coordinator

Location: Remote (Work from anywhere)

Employment Type: Full-time, Permanent

Compensation: Competitive salary

Equipment: We provide you with a MacBook and iPhone, as well as any equipment you need

Benefits: Flexible working hours, 4 weeks of paid vacation, and more!

What You'll Do:

• Manage Your Own Schedule: Enjoy a high degree of autonomy in your daily work, operating with minimal supervision to effectively manage your own schedule.
• Reach out to Candidates: You will use LinkedIn Recruiter to independently reach out to potential candidates, connecting with a diverse pool of talent.
• Screen Resumes and Applications: You will review and screen candidate resumes and applications to identify those who meet the required qualifications and experience.
• Conduct Initial Interviews: You will book and conduct 15-minute video calls with candidates to assess their potential and suitability for the role.
• Schedule Longer Interviews: You will book longer, more in-depth interviews with candidates who are promising during initial screenings.
• Forward Promising Candidates: You will consistently forward promising candidates to the co-founders or CEOs of our portfolio businesses for final interview rounds.
• Collaborate: You will work closely with our amazing team of Talent Scouts and hiring managers to understand role requirements.
• Track Metrics:You will continuously monitor and report on recruitment metrics and find ways to help us improve.

We are looking for someone who:

• Has excellent written and verbal English
• Prefers working independently with minimal supervision
• Is incredibly smart and resourceful
• Has excellent organisational skills and thrives in a fast-paced environment
• Has strong communication skills
• Has a "can-do" and proactive approach to work

Why Join Us? This is our offer to you:

• Flexible Work: Work from anywhere in the world with flexible hours
• Equipment: A MacBook and iPhone, as well as any equipment you need
• Attractive Compensation: Competitive salary and benefits
• Vacation Time: Minimum 4 weeks of paid vacation per year, on top of bank holidays
• Growth and Autonomy: Enjoy autonomy and exposure to learn and grow in your role
• Meritocratic Culture: We value a ‘best idea wins' mentality

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What you'll be doing…

Our people are our most valuable asset and sit at the heart of what we do. We believe that our people are our winning differentiation, they are the focus of every decision we make as a team. We have huge ambitions across the globe, and it is essential that we are able to recruit, onboard, develop, engage and retain the right talent.

We are looking to hire a HR Advisor on a fixed-term contract to contribute to the delivery of a proactive and customer-focused HR service across the organisation by providing effective support, guidance and advice to managers and colleagues on a comprehensive range of HR Services from employee relations, policy and process, training and development and key projects.

Experience that will put you ahead of the curve…

• Experience of various HR software systems
• Strong experience with ER cases
• Thrives in a fast paced environment
• HR and/or CIPD qualification is desirable
• Good Excel skills advantageous

What's in it for you

The expected range for this role is £30,000 - £40,000

This is a Hybrid role from our Bath Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P5

Who are we…

We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are. 

Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.

Because a diverse team isn’t just good for business. It’s the Future.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

#LI-Hybrid

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With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

Are you a Human Resource professional with a passion for recruiting top talent?

Are you looking for a new challenge and an exciting opportunity to advance your knowledge, skills and career in a great working environment? Then we have the perfect job for you!

We are looking for a hardworking and enthusiastic Talent Acquisition Specialist to join our People team and help us drive top talent to our company via innovative candidate attraction strategies.

As a Talent Acquisition Specialist you will:

• Be responsible for the end to end recruitment life cycle of the various vacancies;
• Develop and implement effective recruitment strategies to attract a diverse pool of qualified candidates;
• Collaborate with hiring managers to define job requirements, candidate profiles, and selection criteria;
• Define and implement sourcing strategies to build a solid talent pipeline;
• Design interview questions that reflect each position’s requirements;
• Schedule and conduct interviews, assess candidates’ qualifications, and make recommendations for hiring decisions;
• Provide regular updates to hiring managers on candidate status throughout the recruitment process;
• Proactively seek talent through various channels (e.g. job boards, social media and networking) to build and maintain a pool of engaged candidates;
• Ensure our Applicant Tracking System is up to date by effectively monitoring the recruitment process;
• Organize and attend job fairs and recruitment events to increase company visibility;
• Create reports on key talent acquisition metrics to help enhance talent acquisition strategy;
• Work alongside the Workplace Culture & Employer Branding team to enhance employee engagement, foster a positive work environment, and strengthen the company's brand identity as an employer of choice;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

• BSc/MSc in Human Resources Management or relevant field;
• At least 3 years proven work experience as a Talent Acquisition Specialist or in a similar role;
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods;
• A keen understanding of the differences between various roles within organizations;
• Firm understanding and implementation of recruiting metrics to drive decision-making;
• Familiarity with social media, ATSs and professional networks;
• Previous experience developing and executing recruiting marketing and branding strategies will be considered an asset;
• Excellent verbal and written communication & presentation skills on both Greek & English language;
• Excellent organizational, multi-tasking and time management skills;
• Creative thinker and proactive problem solver;
• A positive, “can do” attitude.

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognised, and there will be great opportunities to ensure your career growth.
Find out more about #LifeatQualco ???????? qualco.group/life_at_qualco_group

Your benefits

Join the #Qteam and enjoy:

• ???? Competitive compensation, ticket restaurant card, and annual bonus programs.
• ???? Cutting-edge IT equipment, mobile, and data plan.
• ???? Modern facilities, free coffee, beverages, and indoor parking.
• ????‍ Private health insurance, onsite occupational doctor, and workplace counselor.
• ????️ Flexible working model.
• ????‍ Onsite gym, wellness facilities, and ping pong room.
• ???? Career and talent development tools.
• ???? Mentoring, coaching, personalised annual learning, and development plan.
• ???? Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English to be considered for this position.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.

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Who we are

A coaching and learning ecosystem for talented and passionate tech professionals where you can find your next career goal in a diverse and multidisciplinary environment. At Agile Actors, you will experience continuous growth and development through coaching, learning, and practice! An innovative self-paced personal development and rewarding model will support your advancement along with the necessary tools, appropriate learning material, and real projects from organizations that are leaders of the industry (both domestic and international), such as RedHat, Swissquote, Austrian Post, etc, cultivate a continuous growth mindset!

Key Responsibilities:

• Lead and manage the recruitment process from end to end, ensuring a seamless candidate experience
• Develop and implement recruitment strategies aligned with company goals and hiring needs
• Manage a team of talent acquisition specialists, providing guidance, mentorship, and ensuring team success
• Build and maintain strong relationships with hiring managers to understand their needs and provide strategic recruitment solutions
• Oversee the creation of job descriptions, job postings, and ensure they align with company branding and values
• Utilize a variety of sourcing techniques, including job boards, social media, networking, and direct outreach, to attract top talent
• Analyze recruitment metrics and provide insights to improve processes and hiring outcomes
• Lead interview processes, perform semi-structured HR interviews and ensuring consistency in candidate assessments
• Foster an inclusive and diverse hiring strategy, ensuring we build a balanced and equitable workforce
• Stay up-to-date with recruitment trends, best practices, and legal requirements to ensure compliance in all recruitment activities
• Organize and participate in career events. Be an Agile Actors Ambassador

Key Qualifications:

• 5+ years of experience in recruitment, with at least 2 years in a leadership or team management role
• Proven track record of successfully hiring for a range of roles, from entry-level to senior positions
• Leadership and people management skills with the ability to motivate and guide a team of Talent Acquisition Specialists
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization
• Problem-solving abilities and the capacity to think strategically while handling multiple priorities
• Familiarity with applicant tracking systems (ATS), recruitment software, and other tools
• Experience working in fast-paced, high-growth environments
• A passion for creating an exceptional candidate experience and for building diverse teams

Why Join us?

At Agile Actors, we believe in a people-centered culture where your growth and development take center stage. Here, you’re empowered to work on the most important product—yourself! Collaborate with tech experts, stay ahead with cutting-edge skills that match market needs, and grow continuously in an environment designed to support your success.

• Personal Development Plan tailored with your coach to align with your career aspirations.
• Internal Coaching Program empowering your growth, with experienced Coaches supporting both technical and soft skills development.
• 360° Continuous Feedback Model to keep your skills and performance aligned with your goals.
• Unlimited Training & Learning resources to cover all aspects of your professional growth.
• Career Development Pathways offering mentoring, leadership programs, and opportunities to enhance technical and leadership skills.
• Chapters (Internal Communities) for sharing knowledge, mentoring, and shaping technology’s future.
• Diverse Customer Ecosystem offering dynamic opportunities for career growth and development.
• Onboarding Buddy to support and guide you from day one.
• Tailored Remuneration Package that recognizes your expertise with a competitive salary and benefits.
• Private Health Care Insurance to ensure your physical well-being.
• Psychological Support through a professional helpline for you and your family, with 5 free sessions included to promote mental well-being.
• Flexible Working conditions with fully remote options tailored to your assigned account.
• Work-Life Balance with a culture that promotes flexibility and sustainability

By clicking "Apply" for this Job, you agree that you have read and accepted our Data Protection Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein.

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Job Description

Turnitin is seeking to hire a Senior People Business Partner to join our Global People Team. The People Team enables Turnitin to unleash the full potential of ‘One Team’ and culture which, in turn, enables it to deliver its business strategy and purpose. 

The People Team is split into four verticals: 

•  Global People Partners
•  Centers of Excellence (COEs)
•  People Services / HR Shared Services 
•  People Strategy & Operations (PS&O) 

This role will report to the Sr Dir, Americas People Partnerships and serve as the Senior People Business Partner for a part of our Go To Market Team. The incumbent will primarily partner with designated Senior Leadership Team members as their direct business partner, but will interact with several senior leaders across the company to provide strategy and thought leadership related to Employee Relations, Engagement, Inclusion and Acquisition activities. The incumbent will also have extensive knowledge of US employment law, employee relations, strong business acumen, the ability to handle ambiguity and problem solve with a solutions based, growth mindset focus.

Primarily, they will:

• Develop open and enduring stakeholder relationships with Turnitin Leaders to assist the development and delivery of the People Strategy and link it operationally to business needs, providing personal coaching and guidance/development for Leaders and their team.
• Provide management information and summaries of the employee engagement and relations landscape - monthly and quarterly. Conducts reviews and course-corrects, as is needed. 
• Execute on annual and bi-annual plans/OKRs using COE support with the team to ensure continuous improvements are realized in relation to key metrics like Turnover, Retention, Diversity, etc.
• Advise Turnitin Leaders on effective organizational design and development to achieve overall Turnitin operational outcomes.
• Work closely with Stakeholders, the Talent Acquisition Team to forecast talent needs and to ensure that a pipeline of exceptional  talent is flowing into the organization which meets forecasted needs.
• Be able to research best practices from the outside in to mature and sustain key people practices within Turnitin.
• Support and backup the entire Americas people team as and when needed.
• Be familiar with and highly capable at driving and sustaining change while ensuring processes are documented and automated as applicable while engaging COE and other key partners.
• Be able to translate information into data to support decision making.
• Focus on process improvement to increase the efficiency and effectiveness of the region and overall People Team.
• Champion the Company Values and ‘All In’ Cultural Norms, - proactively seeking out occasions and opportunities to highlight Values oriented behaviors and actions and socializing these.
• In close partnership with Turnitin Leaders/Communications and wider People Team members, support the operational strategy for employee engagement and relations for client group(s). 
• Drive positive outcomes toward the Company’s DEI and Social Impact programs, working with stakeholders to ensure all relevant targets and goals are achieved. 
• Be a proactive and personally accountable communicator ensuring transparent and open flow of information up, down and sideways. 
• Work closely with Stakeholders, the Talent Development & Culture Team to harness the L&D opportunities and solutions needed to drive continued improvement and motivation.

Qualifications

Essential:

• 7+ years HR strategic leadership experience in a multicultural environment managing multiple States or countries within the region, as well as remote workers, and a mix of experiences in HR COEs and generalist functions.
• Ability to think strategically but act tactically. Be able and willing to action and own tactical people processes day to day in addition to strong strategic capability to drive the big picture to ground level outputs.
• Strong problem solving capabilities with the ability to approach issues with a solutions based mindset.
• Able to work independently and highly accountable to own results.
• Sound operational knowledge of relevant HR/employment law and health and safety regulations plus all relevant regulatory requirements in the region and an ability to apply them to relevant activities on a daily basis.
• Employee Relations experience across multiple geos or States within the region.
• Technological savvy and experience working with HRIS, ATS and Employee Engagement platforms as well as Google suite and Apple products.
• Data literate with experience driving data decision making or a willingness to learn.
• Exceptional C-suite communications /presentations skills.
• Strong capability in the area of negotiations, project management, process improvement, conflict management and change management.
• Undergraduate degree in Human Resources Management or relevant experience.
• SHRM / CIPD or equivalent membership.

 Not required but preferred experience: 

• Previous experience of working with Google Suite, BambooHR
• Language skills
• Psychometrics qualification 
• Masters in HRM / Ph.D. Industrial Organizational Psychology
• Enneagram/MBTI/Insights Practitioner

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Job Description

The Director of People Operations is responsible for leading and ensuring the effective design, implementation, and measurement of People Operations processes, policies, programs and initiatives to support the employee lifecycle across all global locations (onboarding through to offboarding). This role will oversee People Processes, Compensation, Benefits, HRIS, People Data Analytics and P&C Compliance  and will work closely with the CPO and key stakeholders in Finance, IT, and Legal on related programs. This role plays a crucial part in aligning People Ops with the organization's business objectives and fostering a positive workplace culture on a global scale. This position reports to the CPO.

• Provide leadership and guidance on compensation, benefits, compliance practices, and systems, ensuring a unified and consistent approach to People Ops practices across all regions.
• Oversee and optimize People Operations on a global scale, ensuring efficiency and compliance with relevant laws and regulations in all regions
• Prioritize process efficiency and effectiveness across all areas of People Operations.
• Develop impactful people data analytics and reporting practices.
• Set global People policies, procedures, and best practices while accommodating local variations where necessary.
• Manage global pay strategies, including designing and implementing competitive salary and equity ranges, bonus programs, and other rewards programs.
• Ensure Nearmap is in pay compliance in the areas where we employ talent.
• Regularly review and improve, where needed, our employee benefits, leave and other wellness policies and programs to ensure we are competitive in our market in attracting and retaining talent.
• Oversee HR technology systems and solutions, including HRIS and reporting tools, to support global People Operations.
• Utilize data analytics to make informed decisions, track key People metrics, and identify areas for improvement.
• Ensure compliance with all regions' labor laws, regulations, and employment practices, working closely with legal and compliance teams.
• Manage global employment contracts and agreements, ensuring consistency and legal compliance.
• Support the People Operations aspects of international expansion efforts and mergers and acquisitions, including due diligence, integration, and alignment of People practices.
• Develop and manage the People Operations budget, ensuring cost-effective utilization of resources.
• Allocate resources strategically to support P&C initiatives and global P&C operations.
• Maintain effective communication with senior leadership, P&C leaders, and other stakeholders to ensure People Ops strategies align with organizational goals.
• Stay updated on industry trends, best practices, and changes in HR regulations and share knowledge with the People team.
• Pursue continuous professional development to enhance leadership skills and People Ops expertise.
• Holds team members accountable with clear objectives and processes.
• Drive high performance through managing, coaching, enabling and promoting collaboration.
• Recruit and retain high performers, develop talent, recognise and reward performance, support and provide growth and development guidance to maximise performance.
• Facilitate necessary meetings to increase team collaboration, solve issues, share knowledge and celebrate achievements.

Qualifications

• Bachelor's degree in Business, Human Resources, Industrial/Organizational Psychology, or a related field from an accredited institution (preferred).HR certification (e.g., SHRM-SCP, SPHR).
• 10+ years of experience in the People Operations field and at least 5 years in a senior leadership role.
• Experience successfully leading a People Operations function in companies experiencing growth organically and through acquisition.
• Demonstrated success leading system and process change and transformation initiatives by winning the respect of peers and teams and leveraging positive influence skills.
• Experience managing compensation and benefits programs including equity programs within a Private Equity (or similar) environment
• Expert on HR systems and reporting.
• A record of success in driving people operations policies and practices to achieve positive organizational change that enhances profitability and growth.
• Must be a leader who is supportive, approachable and creates a culture of accountability with strong analytical, decision making, and problem-solving skills.
• Track record of successful ops strategy development and tactical execution.
• Team player with well-developed oral and written communication and listening skills with proven ability to develop effective relationships across all levels of the organization.
• Ability to work in a fast-paced business environment where a roll-up-your-sleeves approach is required.

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Job Description

The HR Analyst plays a key role in analyzing, interpreting, and reporting on various HR data to support organizational objectives. This role focuses on providing data-driven insights that help improve HR processes, enhance employee experience, and support strategic workforce planning.

Essential Duties and Responsibilities:

• Data Analysis and Reporting
  • Collect, analyze, and interpret HR data from various sources (e.g., payroll, recruitment, employee engagement surveys).
  • Develop and maintain HR dashboards and reports to track KPIs such as employee turnover, headcount, compensation, and performance metrics.
  • Generate regular and ad hoc reports to support HR initiatives and decision-making.
• HR Metrics and KPI Management
  • Monitor key HR metrics to identify trends, patterns, and areas for improvement.
  • Collaborate with HR and management teams to set benchmarks and goals for metrics like time-to-hire, retention rates, and employee satisfaction.
• Workforce Planning and Forecasting
  • Support workforce planning by analyzing headcount, turnover, and recruitment metrics.
  • Assist in developing forecasts to align HR planning with business needs.
• Data Accuracy and Compliance
  • Ensure the integrity and accuracy of HR data in HRIS and other systems.
  • Assist in HR audits and ensure compliance with data privacy regulations, including GDPR and any other relevant laws.
• Employee Engagement and Retention Analysis
  • Analyze employee engagement survey results and identify actionable insights for improving employee satisfaction and retention.
  • Assist in designing and implementing strategies to address areas of improvement in employee experience.
• Collaboration and Communication
  • Work closely with HR team members, management, and other departments to ensure accurate data flow and alignment with HR goals.
  • Present complex data in an understandable format to non-technical stakeholders.

Qualifications

Required:

• 2+ years of experience in HR analytics, data analysis, or a similar role.
• Proficiency in HRIS systems and data analytics tools (e.g., Excel, SQL, Power BI, Tableau).
• Strong analytical skills and attention to detail.
• Familiarity with employment laws and data privacy regulations.
• Excellent communication skills to present data-driven insights clearly.

Preferred Qualifications:

• Experience with statistical software (e.g., SPSS, R) and data visualization tools.
• Knowledge of compensation, benefits, and workforce planning.
• HR certification (e.g., PHR, SHRM-CP) is a plus.

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Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

With presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 3,000 employees across 55 different countries.

We are seeking an HR People Partner on a 6 month fixed term contract, who will be responsible for delivering expert HR advice and support to managers and employees across the business. This role also has the responsibility of supporting the Head of HR, APAC to deliver and implement key people initiatives and annual HR activities across Technology & Product functions in APAC. Additionally, the HR People Partner will be the point of contact for all employee relations matters across APAC for Technology & Product.

Key Responsibilities include:

• Support the Senior Leadership team in driving the HR strategy and implementing key people initiatives within the APAC region Product & Technology functions
• Consult, coach, advise and influence respectfully Senior Leadership, in line with the culture and values of our business
• Deploy critical annual HR activities, performance management, talent management process, career development planning, supporting delivery of engagement survey
• Execute on community events such as R U ok Day and NAIDOC week events for ANZ 
• Drive ANZ annual CSR activities for all office locations
• Support end to end annual salary review process for all employees in APAC Technology & Product functions
• Works together with the business to identify and drive improvements in employee engagement
• Management of global benchmarking of roles using Mercer, WTW and relevant regional market data
• Provide timely, accurate and expert advice on the management of employee relations matters including assisting with the interpretation and application of employment legislation
• Manage employee-related investigations and disciplinary matters including employee warnings and dismissals for the R&D business
• Consult actively and regularly with leaders to ensure that they are informed and aware of progress of matters
• Work closely with with the Payroll Manager to support any legislative changes and compliance
• Ensure ANZ remains compliant with all relevant people legislation (OHS, Fair Work, EEO etc.) via appropriate policy, procedure, and training
• Work with CoP Workplace Experience and People Development as the regional HR representative

To be successful, you will possess the following skills and attributes:

• Tertiary qualifications majoring in human resources, industrial relations, or employment law
• Proven experience working in a fast-paced environment, with exposure to all aspects of human resources
• Strong demonstrated working knowledge of employment relations and/or a keen interest in employment law
• Demonstrated operational HR Generalist experience, with experience partnering with varied stakeholder groups
• Ability to analyse and interpret detailed information including legislation, awards, and agreements
• Experience leading and delivering key HR projects
• Strong stakeholder management skills and being comfortable working autonomously and with little supervision
• High-level problem-solving skills with the ability to identify issues, think creatively and recommend strategies, ideas, and opportunities for resolution
• The ability to negotiate, motivate, influence, and build relationships

We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win Together, Keep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering:

• WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
• PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
• TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
• TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
• TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

*Contract to commence 10th February 2025

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Who we are

We are a leader in mobile technology, providing innovative solutions to 1.2 billion consumers. In an ever-increasing digital world, we help businesses grow their digital reach & toolkits to optimize user experience, increase engagement, attract new customers, and boost their revenues.

Think of performance marketing but on steroids as our top-notch marketers and engineers build digital journeys through an omnichannel marketing approach like no other. Currently, we work with the biggest names in Telco, Insurance, Education, FMCGs, and Retail in over 45 countries in Latin America, Africa, the Middle East, and South-East Asia.

About the Role

We are looking for a highly motivated and detail-oriented HR Associate to join our dynamic and agile HR team. In this role, you will play a pivotal part in driving the execution of our HR strategy while fostering a positive and engaging relationship between employees and the organization. As a key contributor to our HR initiatives, you’ll bring your expertise to the forefront, ensuring seamless HR operations while embodying and promoting our company culture. This is an excellent opportunity for a self-driven professional with a solid background in recruitment and core HR pillars to thrive in a fast-paced, multinational environment.

Recruitment & Talent Acquisition

• Manage end-to-end recruitment cycle for various positions across departments, including sourcing, CV screening, conducting interviews, and facilitating assessment tests
• Organize and actively participate in recruitment events and activities to promote company brand awareness and attract top talent
• Develop innovative talent acquisition strategies and maintain relationships with key talent pipelines (e.g., universities, job fairs, professional networks)

Onboarding & Offboarding

• Oversee the onboarding process in sync with other departments, ensuring a smooth transition for new hires by coordinating systems setup, orientation programs, and all necessary onboarding documentation (e.g. employment contracts, personal information forms, etc)
• Manage the offboarding process, in sync with other departments, ensuring a positive experience for departing employees

HR Operations & Systems

• Administer and maintain HRIS (SuccessFactors) system, ensuring data validity and providing insightful analytics and reports to support decision-making
• Handle employee benefits administration, including health plans, mobile plans, allowances etc., ensuring accurate and timely enrollment and updates
• Maintain and monitor employee records, ensuring timely updates and compliance with labor laws and company policies
• Collaborate with the Finance team to manage PRs & POs, ensuring alignment with budget requirements

Employee Engagement & Support

• Serve as a primary point of contact for HR-related inquiries, providing guidance and resolving employee issues promptly and professionally
• Collaborate with key stakeholders across the business and contribute to projects that make a real difference in how we work, grow, and thrive together
• Partner with employees to foster a positive, inclusive, and high-performing work environment
• Assist in the development and execution of employee engagement initiatives and HR projects

Requirements

Education & Experience

• Bachelor’s degree in social & behavioral sciences, Business Administration, or a related field; a Master’s HR degree or professional HR certification is a strong plus
• 3-5 years of experience in a similar HR role, with a strong focus on recruitment and talent acquisition. Experience in Telco or Tech industries is a plus
• Proven experience in a multinational or dynamic corporate environment

Skills & Competencies

• Excellent command of the English language (both oral & written)
• Advanced knowledge in MS Office, particularly Excel (e.g. Lookup & logical functions, Pivot tables & charts, conditional formatting, data validation)
• SAP ERP & Success Factors knowledge will be considered as a plus
• Strong analytical and problem-solving skills with the ability to draw actionable insights from data
• Outstanding organizational skills with the ability to manage multiple priorities and deliver results under tight deadlines

Personal Attributes

• Self-motivated, with a high-energy and proactive approach to work
• Strong attention to detail and commitment to excellence
• Flexible and adaptable, thriving in a fast-paced and ever-changing environment
• Demonstrated ability to build and maintain positive relationships across all levels of the organization
• Creative thinker with a solution-oriented mindset and a collaborative attitude

We offer a competitive base salary and benefits, directly dependent on the candidate’s qualifications and skills. The real excitement comes from working closely with a dynamic, smart, agile, and highly motivated team in a competitive and fast-paced environment.

Follow us on LinkedIn and stay updated on our latest news. Upstream is an equal-opportunity employer.
The Company does not discriminate on the basis of race, color, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees.
Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

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