See more jobs at commercetools

Apply for this job

About Us:

Fortanix is a dynamic start-up solving some of the world’s most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and SaaS.

With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like PayPal, Google & Adidas are reaping the benefits. Recognized by Gartner as a “Cool Vendor”, Fortanix is revolutionizing cyber security.

Join the revolution!

Why work with us?

We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions.

In tackling the hardest problems, we believe that working together will produce better solutions.

Role Description:

Fortanix CS Program Managers, like our platform, enable customers to protect data wherever it lives. CS Program Managers actively participate in sustaining a high standard of excellence focused on time to value. As a CS Program Manager at Fortanix, you will lead complex data security engagements using your professional services expertise. You will be primarily focused on initiating, planning, scheduling, forecasting and providing oversight to the work of assigned professional services (PS) team members. This includes being a liaison between the customer and all other project stakeholders. You act as a leader for the project as you influence the best performance of the project team.

As a CS Program Manager, you are critical to the overall management of projects delivered by the CS team. You will be collaborating effectively with multidisciplinary teams both internally and externally with Fortanix customers, while demonstrating a strong commitment to assigned project goals.

Your success in this role requires strong leadership for leading the delivery of projects in accordance to strict project deadlines, within budget, and demonstrated value of services. You have a strong technical project management background with very strong communication and coordination skills.

• PMP or Agile Certification
• University degree or equivalent work experience
• 5+ years of dynamically responsible experience in the project and program management domain
• Hands on track record of delivery of projects for multiple customers
• Consulting service experience and the capability to work collaboratively
• Understanding of the project management framework, business analysis and SaaS
• Applied understanding of SaaS architecture and delivery tenets, and familiarity with encryption
  

Responsibilities:

• Lead the entire project delivery lifecycle while ensuring customer success
• Manage several programs simultaneously in alignment with Fortanix’s CS project portfolio
• Demonstrate resilience, tact, influence and problem-solving in a variety of complex situations
• Administer formal change control in accordance to any changes in scope, time or cost
• Partner with cross-functional teams at Fortanix to ensure project and customer success
• Identify customer opportunities to position the sale of other desired services
• Manage internal projects in support of the global CS organization
  

Desired Skills:

• MBA or Masters Degree
• Technical Degree or relevant working experience

• Mediclaim Insurance – Employees and their eligible dependents including dental coverage
• Personal Accident Insurance
• Internet Reimbursement

Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation, or any other status. If you’re interested in working in a fast-growing, exciting working environment – we encourage you to apply!

See more jobs at Fortanix

Apply for this job

Description

DSI Systems Inc., an authorized AT&T Representative partner, has an immediate career opportunity for a Credit Specialist to join our growing team. Responsibilities include many areas of Credit in either direct or support/backup roles.

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, L&I, MDU, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Responsibilities

• Customer account creation
• Paperwork approvals
• Processing payments
• Reconciling accounts
• Dealer Collections
• Risk management mitigation
• Communicating with customers on account standing

• Other various projects as assigned

• High School required
• College preferred
• Knowledge and experience with Microsoft Office, specifically Excel
• Problem-solving skills with attention to detail
• Good interpersonal, organizational, and communication skills
• Ability to multi-task in a fast-paced environment with deadlines

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training

• Advancement opportunities, we prefer to promote from within!

See more jobs at DSI Systems

Apply for this job

Job Description

]Provide all administrative support for Facilities Team in varying disciplines, including but not limited to preparation of documents, presentations, letters, itineraries, calendars, expense reports and presentations .

Qualifications

Administrative Assistant II-9734-1

Fort-Wayne, IN

Long-Term contract  

Duties and Responsibilities:

• Provide all administrative support for Facilities Team in varying disciplines, including but not limited to preparation of documents, presentations, letters, itineraries, calendars, expense reports and presentations .

  Answer and screen all incoming telephone calls and work request in the Service Now platform. Sort, review, and distribute mail.

  Manage calendar and schedule meetings and appointments.

  Coordinate Key City Admin meetings, agendas, and outcomes to further the Facilities Service to the LFG Business groups.

  Plan and coordinate special events.

  Type documents, letters and other memoranda, track CSR data on spreadsheets for waste streams.

  Design and prepare presentations and reports.

  Greet and direct customers to the Facilities Service Center and act as primary resource for internal and external contacts, facilitating a professional image . File and photocopy materials, including establishing and maintaining project files.

  Process bills for prompt payment in Ariba and Chrome River software.

  Maintain accurate and timely entries in e-billing/matter management software in MS Teams. Proofread documents for grammatical and typographical errors.

  Order supplies and coordinate routine maintenance and repairs to office equipment and housekeeping contractor.

  Develop working knowledge of Ariba, Service Now, Access It, and any other systems as they may be implemented.

  Special projects and additional related duties as assigned by managers.

  Support additional team members within the department and perform functions specific to their roles, as requested.

  Be the Customer facing team member that shows the positive energy, often times when the customer is not being as respectful in return

See more jobs at Smart Ims

Apply for this job

Job Description

As Data Architect, you will be responsible for designing and developing robust and scalable data warehousing solutions. The Data Architect will be responsible for building data solutions based on the business requirements. Data solutions may involve retrieval, transformation, storage, and delivery of the data. The Data Architect must follow standards and implement best practices while writing code and providing production support for the enterprise data warehouse. Our ideal candidate is a skillful data wrangler who enjoys building data solutions from the ground up and optimizing their performance.

This full-time position reports to the Director of Enterprise Technology and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. It is required for teleworkers to reside in the metropolitan Mexico City area, as we will require attendance for occasional in-person events. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design and implement robust, scalable, and high-performance data solutions using Snowflake
• Lead the migration of existing data platforms to Snowflake, ensuring minimal disruption to business operations
• Manage the full lifecycle of data within Snowflake, from ingestion and storage to analytics and reporting
• Conduct performance tuning and troubleshooting of the Snowflake environment to ensure optimal efficiency
• Be accountable for building and maintaining the data infrastructure for the organization
• Collaborate with systems analysts and cross functional partners to understand data requirements
• Champion data warehouse, create denormalized data foundation layer and normalized data marts
• Define strategies to capture all data sources and impact of business process changes on data coming from those sources  
• Work on all aspects of the data warehouse/BI environment including architecture, design, development, automation, caching and performance tuning
• Build required infrastructure for optimal extraction, transformation and loading of data from various data sources on Cloud leveraging SQL, data cloud platforms like Snowflake
• Identifying, designing and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes
• Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues
• Continually explore new technologies like Big Data, Artificial Intelligence, Generative AI, Machine Learning, and Predictive Data Modeling

What you bring to the table:

• 8+ years of professional experience in the data engineering field
• Hands-on polyglot programming expertise
• Extensive experience in designing, developing Snowflake Cloud Data Platform
• Proficiency in Multi cloud platform like Azure, AWS and/or GCP
• Experience in Azure Data Factory (ADF) or equivalent ETL tool
• Proficiency in designing and implementing data pipelines using diverse data sources including databases, APIs, external data providers, and streaming sources
• Demonstrated history of designing efficient data models using Medallion Architecture
• Deep understanding and experience with relational (SQL Server, Oracle, Postgres and MySQL) and NoSQL databases
• Experience building and supporting REST APIs for both inbound and outbound data workflows
• Proficiency and solid grasp of distributed system concepts to design scalable and fault tolerant data architectures
• Excellent critical thinking to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions
• Excellent analytic skills associated with working on structured and unstructured datasets
• Ability to build processes that support data transformation, workload management, data structures, dependency and metadata
• Ability to build and optimize data sets, ‘big data’ data pipelines and architectures
• Ability to understand and tell the story embedded in the data at the core of our business
• Ability to communicate with non-technical audience from a variety of business functions
• Strong knowledge of coding standards, best practices and data governance

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, candidates must live within the metropolitan Mexico City area in order to attend team meetings, offsites, or learning and development opportunities. Please only apply if you are able to live and work full-time within the metropolitan Mexico City area.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

See more jobs at Balsam Brands

Apply for this job

About us

Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 850 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai).

What does this role entail?

Our People & Places department is dedicated to partnering with the business and providing the internal customer base with an ‘exceptional customer experience’. This role requires an individual who is extremely driven and motivated to succeed in a fast-paced environment and has the ability to inspire confidence and trust in all key stakeholders. Change is a constant in this environment, therefore a flexible approach to work is necessary along with the ability to work on own initiative.

As People Reporting & Analytics Specialist, you will play a critical role in leveraging data and analytics to provide insights and support data-driven decision-making within the People & Places function. This role is responsible for collecting, analysing, and presenting HR data to inform strategic workforce planning, optimise HR processes, and enhance organisational performance. The ideal candidate will have a strong analytical mindset, proficiency in data visualization tools, and a deep understanding of HR metrics and reporting.

Your responsibilities

• Manage HR data from various sources, including HRIS, ATS, performance management systems, and employee surveys
• Conduct thorough data analysis to identify trends, patterns, and correlations related to;
• employee demographics
• recruitment,
• retention and engagement,
• performance and other HR metrics.
• Design, develop and maintain HR reports, dashboards, and visualizations using Power BI.
• Provide actionable insights and recommendations based on data analysis to support the People Business partner team and wider HR initiatives
• Ensure the accuracy, integrity, and security of HR data. 
• Identify opportunities to enhance HR reporting and analytics capabilities through process improvements, automation, and the adoption of new tools and technologies.

Key Expectations

• Third level qualification in Business Analytics, Data Science, Statistics, or related field.
• 2+ years of experience in HR analytics, reporting, or a related field, with a strong focus on data analysis, visualisation, and interpretation.
• Proficiency in data analysis tools and programming languages such as Excel, SQL, R, Python, or similar.
• Experience with Power BI.
• Strong analytical skills and attention to detail, with the ability to draw insights from complex data sets and communicate findings effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence decision-making.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
• Knowledge of HR metrics, workforce analytics, and HRIS systems is a plus.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI 
• Company pension contribution  
• Life assurance/ Income protection 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Senior Client Solutions Consultant you would play a significant role in our wider sales orgs success and will be the engine to all new client acquisitions.

What does this role entail?

•  Present the Fenergo application in the most favorable light to both new and existing customers.
• Deliver product demos to showcase how Fenergo can help customers improve their organization quickly and meaningfully. This includes demo preparation, delivery, and follow-up to outstanding questions.
• Understand client challenges and devise appropriate solutions to win new business.
• Lead and conduct on-site engagements to learn about customer processes and requirements and facilitate architecture/solution discussions.
• Work with prospect clients to align their tactical and strategic challenges by implementing the Fenergo product across their organization.
• Proactively identify the functional and technical requirements to address customer needs, assess customers met and unmet needs, and recommend solutions that optimize value for both the customer and Fenergo.
• Maintain and expand working knowledge of the Fenergo product and provide feedback to the product organization on enhancements.
• Complete RF'X' documents on behalf of the company in conjunction with Sales and Ops Support.
• Use knowledge of competitive solutions to help the sales organization propose the most optimal solution for the customer.
• Ensure that sales, product, and professional services organizations are properly aligned to achieve client and sales objectives.
• Build strong relationships with the project team, client teams, and internal Product Management team.
• Keep up-to-date with product, regulatory, and industry change

Desired Experience

• Degree or master’s in business, Management Consulting, Business Information Systems, or a similar related qualification. 
• Previous experience in the Financial Services industry or a software company.
• We are looking to hire people who are passionate about using our technology to solve customer problems. If you are self-motivated, detail-oriented, and have the confidence to communicate your ideas both verbally and in writing then you should talk to us. It could be that a new exciting chapter in your career awaits.

Nice to have / Skills that could make the difference.

• Understands business goals and market perceptions and how the Client Solutions team impacts both.
• Natural curiosity, a seeker of information (internal and external) to help drive the right approach to lead to the right outcomes
• Previous experience in the consulting industry would be highly favourable.
• Knowledge of organization offerings with a strong focus on attention to detail.

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• We are pleased to offer our employees a comprehensive benefits package that includes medical, dental, and vision coverage through Cigna, one of the top-rated health insurance providers in the country. Our employees can choose from a variety of plans to best meet their individual needs. In addition to the health coverage, we also provide access to Cobra Coverage, which allows employees to continue their health insurance coverage for a limited period in the event of job loss or other qualifying events.
• We also offer an Employee Assistance Programme via Cigna to provide confidential counselling and support for personal and work-related issues.
• Our employees can take advantage of a 401k retirement savings plan, which includes a generous company match and a range of investment options to help them achieve their long-term financial goals. We also offer Life, Accident, and Disability Cover through Cigna to help protect our employees and their families in the event of unexpected events.
• We also provide a Savings and Transformation Scheme to help our employees save for their future and achieve their financial goals.
• Our employees receive 20 days of holiday per year, plus three company closure days, to allow them to recharge and spend time with their families.
• We offer complimentary lunches in the office to provide our employees with a healthy and convenient meal option.
• Available to all employees, we provide a Work from Home set-up allowance to help them create a comfortable and productive workspace.
• We also facilitate Savings Accounts to help our employees save for their future and achieve their financial goals.
• The base pay range for this position is $120-160k, and we are committed to providing our employees with competitive compensation and benefits packages to attract and retain top talent.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

space.

See more jobs at Fenergo

Apply for this job

About us

Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 700 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. 

It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai).

What does this role entail?

We are seeking a highly skilled and experienced Program Manager with expertise in organizational change management and a strong background in learning and organisational development (specifically performance management). The successful candidate will be responsible for leading and overseeing complex change initiatives aimed at driving performance improvement, enhancing employee learning and development, and achieving strategic business objectives. 

Your Responsibilities

Strategic Planning and Execution: 

• Lead and execute annual performance management processes, programs, and tools to drive performance excellence and people development ensuring alignment to business goals and objectives.
• Lead cross-functional project teams and stakeholders in the planning, implementation, and evaluation of change initiatives, driving successful outcomes and adoption.

 Programme Planning, Management and Oversight. 

• Delivering programmes end to end with the people team across the business to drive transformational change from learning and compliance initiatives, organisational development programmes, technology enhancements, performance enablement and talent initiatives

Change Management Leadership:

• Provide strategic guidance and leadership on change management best practices, methodologies, and tools related to people programmes ensuring effective engagement and adoption. 
• Identify potential risks, barriers, and resistance to change, and develop proactive mitigation strategies to overcome challenges and ensure successful change adoption.
• Design and deliver change management training and workshops to build change capabilities and awareness among employees and leaders.

 Learning and Development Integration:

• Collaborate with learning and development stakeholders to integrate People programs and processes into existing training programs, performance management systems, and talent development strategies.

 Continuous Improvement:

• Partner with HR and business leaders to enhance performance management processes and systems to support organizational change objectives.
• Develop and implement performance metrics and KPIs (Key Performance Indicators) to measure the effectiveness and impact of change initiatives on employee performance and business outcomes.

 Stakeholder Engagement and Communication:

• Establish and maintain effective communication channels with key stakeholders, including executives, managers, and employees, to foster engagement and alignment throughout the change process.
• Develop and implement communication plans, materials, and messaging to keep stakeholders informed and engaged in change initiatives.

Key Expectations

• Bachelor’s degree in business administration, Organizational Development, Human Resources, or related field; Master's degree preferred.
• Senior program manager with senior executive stakeholders in program management, change management, and organizational development roles, preferably within large-scale organizations – specific focus on performance management and org. development roles. 
• In-depth knowledge of change management principles, methodologies, and best practices, with a track record of successfully leading complex change initiatives.
• Strong understanding of learning and performance management philosophies, processes, and systems, with the ability to integrate change initiatives into existing learning and development frameworks.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
• Project management certification (e.g., PMP, Prosci) and change management certification preferred.
• Highly analytical, with the ability to analyse data, identify trends, and make data-driven decisions to support organizational change objectives.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI 
• Company pension contribution  
• Life assurance/ Income protection 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About us

Fenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle.

Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating regulatory compliance and enabling continuous monitoring throughout the client lifecycle (transaction monitoring, perpetual KYC), all the way to client offboarding.

Fenergo is recognized for its in-depth financial services and regulatory expertise and out-of-the-box rules engine which ensures financial institutions are future-proofed against evolving Environmental, Social and Governance (ESG), KYC, Anti-Money-Laundering (AML), tax and prudential regulations across 120+ jurisdictions. Headquartered in Dublin, Ireland, Fenergo has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the United Arab Emirates.

What does this role entail?

We are seeking an innovative Senior Instructional Designer with experience in customer enablement and knowledge management programs within a SaaS organisation. The successful candidate will play a key role in developing innovative learning solutions for both internal employees and external clients. They will lead the design and development of learning and knowledge management resources to drive organizational learning, enhance employee capabilities, and deliver value to our clients. 

Your Responsibilities

Instructional Design Leadership:

• Lead the design and development of innovative learning solutions, including e-learning modules, webinars, videos, simulations, and other digital learning resources.
• Apply instructional design principles, adult learning theories, and best practices to create engaging, interactive, and effective learning experiences.

Knowledge Management:

• Design knowledge management frameworks, processes, and tools to capture, organize, and disseminate internal and external knowledge assets.

Client-Focused Solutions:

• Collaborate with internal stakeholders and external clients to understand their learning needs, business objectives, and knowledge management challenges.
• Design customized learning solutions and knowledge management strategies to address client requirements and deliver measurable business impact.

Content Development and Curation:

• Create high-quality learning content and knowledge resources on a variety of topics, including product training, industry trends, best practices, and skill development.
• Curate existing content and knowledge assets, leveraging internal and external sources to provide comprehensive learning experiences for employees and clients.
• Brings a project management mindset to the role effectively managing the research, design, development using relevant tools and methodologies to deliver against project deadlines. 

Technology Integration:

• Evaluate and recommend learning technologies and platforms to enhance knowledge management capabilities and support scalable learning solutions.
• Partner with IT and product teams to integrate learning technologies with existing systems and applications, ensuring seamless user experiences.

Measurement and Evaluation:

• Define learning objectives, performance metrics, and evaluation criteria to assess the effectiveness and impact of learning solutions and knowledge management initiatives.
• Conduct post-implementation reviews and analyses to identify opportunities for continuous improvement and optimization.

Key Expectations

• Bachelor's or Master's degree in Instructional Design, Educational Technology, Knowledge Management, or related field.
• 5+ years of experience in instructional design, e-learning development, and knowledge management, preferably in a SaaS or technology-driven environment.
• Strong expertise in instructional design methodologies, learning technologies (e.g., LMS (Learning Management Systems), authoring tools), and multimedia development tools (e.g., Adobe Creative Suite).
• Demonstrated knowledge of knowledge management principles, practices, and tools, with a focus on capturing, organizing, and sharing tacit and explicit knowledge.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and deliver high-quality results on time and within budget.
• Exceptional communication, collaboration, and stakeholder management skills, with the ability to work effectively with cross-functional teams and external clients.
• Creative thinking, problem-solving abilities, and a passion for innovation in learning and knowledge management.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI 
• Company pension contribution  
• Life assurance/ Income protection 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

At Hydraquip, we hire people with technical aptitude who are interested in customer facing work to start in inside sales to learn about our products, customer applications and become fluid power certified. Our goal is to promote to outside sales within 2-3 years where you will manage your own territory of accounts and play a hands-on role in helping customers design their fluid power systems, design HPUs, determine automation solutions and be the fluid power expert at their company.

Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, San Antonio, Dallas, Tulsa, Denver and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company.

The Technical Inside Sales Representative is an important role for managing some of Hydraquip’s largest accounts in cooperation with outside sales representatives, purchasing and warehouse personnel. This position has responsibilities for order entry, communications with purchasing/engineering/management at assigned customers, general customer service via phone & email and general support for order and delivery management.

• Manage communication with customers via phone & email.
• Promote and sell products & value-added solutions to new customers via incoming calls, inquiries via email.
• Learn about products and vendors to develop a high level of fluid power and application knowledge.
• Communicate with internal and vendor contacts to understand and respond to delivery needs.
• Manage large customers’ questions, orders and deliveries in partnership with outside sales.
• Learn effective ways to cross sell and upsell current customers.
• Uncover opportunities for outside sales, from potential new customers and current customers.
• Support and participate in the organization’s continual improvement program to conform to ISO 9001.
• Other duties as assigned.

EDUCATION AND TRAINING

• Bachelor’s degree or higher in Industrial Distribution, Mechanical or Electrical Engineering preferred.
• Certified Fluid Power Hydraulic Specialist preferred.
• Other technical certifications or degrees may be considered.
• Experience as described below may be accepted in lieu of education.

EXPERIENCE

• Recent college graduates encouraged to apply.
• Up to two (2) years of experience in sales, customer service, or technical fields (internship experience a plus)
• Previous hands-on mechanical experience strongly preferred.
• Education as described above may be accepted in lieu of experience.

KNOWLEDGE AND SKILLS

• Laser customer focus to add value to customers, exceed expectations and deliver promised results to clients.
• Act with integrity to make decisions in the best interest of the company, taking time to consider the “right thing to do” and treating coworkers others with respect.
• Ability to prioritize multiple projects and deadlines.
• Strong communication skills with internal and external stakeholders.
• Technical aptitude to learn about fluid power/electrical applications and products.
• Selling skills, including ability to uncover opportunities, determine ways to provide value to customers and overcome obstacles to upsell/cross sell/win new business.
• Detail oriented to manage customer projects, deadlines and shipments.

We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.

What is an ESOP?

ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.

- Studies also show that retirement account balances for ESOP companies are 2.5 times higher.

- ESOP companies grow 2.5 times faster than those companies without employee ownership.

- Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.

See more jobs at Employee Owned Openings

Apply for this job