As the employment agency hiring temporary workers to be assigned to the Bill and Melinda Gates Foundation, we are responsible for direct hiring and seeking candidates for the following temporary role at the Foundation.

AgileOne designs and develops global workforce and procurement solutions for Fortune 1000 companies. Our focused and consultative approach provides solutions that streamline business processes and deliver efficiencies to human resources, procurement, and suppliers.

The Team
The focus of the Global Development (GD) division is to help deliver targeted healthcare solutions in the developing world. Our strategies focus on Polio Eradication, Immunization, Primary Healthcare, Global Health Agencies and Funds, Emergency Response, as well as the country work on the African continent and in India.

Your Role
The Temp - Program Assistant is an integral member of the Office of the President team and works on assignments to fill short terms assignments for the Seattle assistants in Global Development. The Program Assistant provides wide and varied administrative and organizational support for the program and operations leaders and teams. Efficiency, attention to detail, flexibility, good interpersonal and problem-solving skills are essential in this role.

What You’ll Do

• Manage complex calendars including meetings with participants in multiple time zones, both internal and external to the organization.
• Handles high workloads, competing demands, vague assignments, interruptions, and distractions with poise and ease.
• Proactively review upcoming weeks/months and support principals with planning, recognizing potential bottlenecks and making recommendations for how to best allocate time/make trade-offs when scheduling issues arise.
• Schedule and plan events, such as meetings, conferences and presentations, which may include coordinating arrangements for participants, handling logistics, preparing and disseminating materials.
• Maintain organized files and records and a system for tracking, monitoring and prioritizing tasks and projects.
• Work on special projects as needed. May include conducting basic research and analysis of data to respond to requests.

Your Experience

• Associate or bachelor’s degree. Prefer 3 years of experience, or equivalent experience preferably in an administrative role for a complex and fast-paced organization, interacting intensively with internal and external contacts.
  
• Sets priorities and meets goals while balancing needs of providing support for multiple individuals, including complex calendar, travel and event planning.
  
• Able to communicate effectively with internal and external contacts and adjust to a wide variety of working styles.
  
• Experience learning organizational priorities and how they align with the goals of a specific department/division.
  
• Experience establishing organizational systems to improve efficiency and functioning in a changing environment.
  
• Proven positive, collaborative approach to work, including a dedication to problem solving.
  
• Proficient with MS Office Suite including Outlook, Teams, PowerPoint, and Excel.

Other Attributes

• Has excellent decision-making skills, can prioritize effectively, and communicate decisions and processes to execution in a clear effective manner.
  
• Able to find solutions that are fitting for diverse groups with differing interests and needs by providing high-quality interactions, and clear and consistent communication.
  
• Experience working on teams with diverse cultural and professional backgrounds.
  
• Demonstrated ability to establish and maintain credibility and positive working relationships with staff.

*Must be able to legally work in the country where this position is located without visa sponsorship.

Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

NOTIFICATION: All opportunities listed are temporary in scope, and your employer would be AgileOne. These assignments are temporary and “at will.” There is no guarantee of on-going employment with AgileOne or any promise, express or implied, of conversion to employment with the Foundation.

Head of Consulting

Employment Type: Full-time, Permanent

The Company

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

Our clients have the opportunity to earn R&D credits that can be used towards our areas of expertise: Data, Governance, and Cloud Engineering, allowing us to drive customer-focused innovation. Our work extends across both the public and private sectors, providing our colleagues with a diverse and interesting landscape of experience.

Amber Labs was founded on three key principles:

1. A people-first internal culture, with diverse investments and exciting opportunities for our team, and a partnership structure that ensures everyone has a chance to share in the success of the company.

2. Constant iteration to identify opportunities to develop artifacts, accelerators, and automation solutions that allow for rapid deployment of highly technical cloud or on-premises solutions for our clients.

3. Consistent investment in our ADM (Amber Labs Delivery Methodology, underpinned by Agile Methodology) to ensure maximum velocity, quality, and value.

Role Overview

As the Head of Consulting at Amber Labs, you will be responsible for developing and executing the overall strategic vision and goals for the consulting function. Your leadership and mentorship will guide and support the practice teams, fostering their professional development and overall success. Leveraging your extensive experience and proficiency in your area of technical expertise, you will provide strategic guidance, innovative solutions, and industry insights to clients. Your responsibilities will also include monitoring attrition rates, promoting a positive work environment, driving high employee and internal satisfaction, and ensuring business growth. Your ability to execute strategic visions, manage high-performing teams, and deliver exceptional customer experiences will be crucial to the success of the consulting function.

Key Responsibilities

• Develop and execute the overall strategic vision and goals for the consulting function, aligning with the company's objectives and market opportunities.
• Provide strong leadership and mentorship to the practice teams, guiding and supporting their professional development and overall success.
• Apply your extensive experience and proficiency in your area of technical expertise to provide strategic guidance, innovative solutions, and industry insights to clients.
• Actively monitor and address attrition rates within the practice, implementing effective retention strategies and initiatives to mitigate employee turnover.
• Foster a positive work environment and promote high employee satisfaction, engagement, growth, and professional development within the practice.
• Drive high internal satisfaction by fostering collaboration between consulting and other functions, including supporting Talent Acquisition by providing interviews, adhering to deadlines for submitting probation reviews, and supporting pre-sales activities.
• Monitor and analyze key performance indicators (KPIs) related to attrition, utilization rate, employee satisfaction, and internal satisfaction, taking proactive measures to address any issues or areas of improvement.
• Drive business growth by identifying and capitalizing on market opportunities, cultivating client relationships, and winning new projects.
• Demonstrate proficiency in financial management, including budgeting, forecasting, and resource allocation, to ensure the practice operates efficiently and meets profitability targets.

Required Experience and Skills

• Experience as the head of a consulting function at a technology consultancy.
• Proven ability to execute strategic visions and goals in conjunction with the senior leadership team.
• Proven ability to drive business growth by identifying and capitalizing on market opportunities, cultivating client relationships, and winning new projects.
• Extensive people management experience, with a proven ability to successfully grow and develop high-performing teams.
• Extensive experience and proficiency in your area of technical expertise and associated technologies.
• Expertise in effectively managing client relationships and consistently delivering exceptional customer experiences across the entire sales lifecycle.
• Proven ability to foster a positive work environment in your team, resulting in increased employee engagement, collaboration, and lower levels of attrition.
• Proven ability to monitor and analyze KPIs and proactively identify and implement improvements based on the data.
• Proven proficiency in financial management, including budgeting, forecasting, and resource allocation, to ensure the practice operates efficiently and meets profitability targets.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and engage with stakeholders across various functions and levels of seniority.
• Experience in a start-up or scale-up environment, comfortable with the fast-paced and flexible nature of such organizations.

What We Offer to You

• A prosperous future with opportunities for career growth within a partnership model that ensures everyone shares in the success of the business.
• Comprehensive private health insurance plan through Aviva to prioritize employee well-being.
• Fun rewards scheme with Perkbox, offering discounts and freebies on a variety of goods and experiences.
• Support for employee career progression through funded training programs.
• The chance to work in a supportive and growth-focused environment, learning from senior subject matter experts.
• Competitive salary, excellent bonus, and benefits package.
• The opportunity to work on cutting-edge projects and programs, embracing the latest technologies and innovations.
• An inclusive and collaborative team environment that values diversity and inclusion.
• A platform to push your own ideas and deliver successful projects.
• Promotes a good work/life balance and welcomes discussions about flexible working.

How to Apply

Please submit your most recent CV, including a contact number, along with a cover letter outlining your qualifications and interest in the role to [provide application instructions]. We welcome applications from all suitably qualified individuals, regardless of gender, race, disability, age, or sexual orientation. All applications will be assessed purely on merit, against the capabilities and competencies required to fulfill the position.

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

ROLE: Service Design Transition Manager
LOCATION: Remote (UK)
CLEARANCE: Security Cleared Active

Role Overview: As a Service Design Transition Manager at Amber Labs, you will play a pivotal role in shaping the service offerings provided to our clients. You will be responsible for translating client requirements into actionable designs, ensuring seamless access, fulfillment, and support for end users. Your expertise will be crucial in navigating complex service chains, where responsibilities are distributed across multiple domains of control and various service providers.

Key Responsibilities:

• Collaborate with clients to understand their requirements and translate them into comprehensive service designs.
• Design service offerings to ensure accessibility, fulfillment, and support for end users.
• Work in tandem with internal and external stakeholders to integrate services into disaggregated supply chains.
• Employ a combination of agile and waterfall project delivery methods to meet project requirements.
• Adhere to the Government Digital Service (GDS) standards for service design and delivery.
• Utilize ITIL 3/4 best practices to enhance service delivery processes.
• Leverage at least 5 years of experience in service design across diverse projects in both private and public sectors.
• Demonstrate proficiency in IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with a focus on ServiceNow.
• Conduct workflow mapping, process modeling, and process design in the back-office service delivery space.
• Configure ITSM tools to catalog, publish, and fulfill service offerings effectively.

Qualifications and Experience:

• Bachelor's degree in [relevant field] or equivalent practical experience.
• Extensive experience (at least 5 years) in a Service Design Transition Management role, with exposure to various projects in both private and public sectors.
• Proficiency in both agile and waterfall project delivery methodologies.
• Strong understanding of ITIL 3/4 beyond foundational level.
• Familiarity with Government Digital Service (GDS) standards for service design and delivery.
• In-depth knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with expertise in ServiceNow.
• Proven experience in workflow mapping, process modeling, and process design within the back-office service delivery space.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams.
• Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment.

Benefits:

• Join a rapidly expanding startup where personal growth is a part of our DNA.
• Benefit from a flexible work environment focused on deliverable outcomes.
• Receive private medical insurance through Aviva.
• Enjoy the benefits of a company pension plan through Nest.
• 25 days of annual leave plus UK bank holidays.
• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
• Participate in a generous employee referral program.
• A highly collaborative and collegial environment with opportunities for career advancement.
• Be encouraged to take bold steps and embrace a mindset of experimentation.
• Choose your preferred device, PC or Mac.
  
  

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.
• By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.
  
  

What Happens Next?

Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Business Analyst

Location: Remote – must be UK based

Work Pattern: Full-time/Permanent

Security Clearance: BPSS

The Company:

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

The Role:

We are seeking a dynamic and energetic individual to join our team as a Business Analyst. The successful candidate will play a crucial role in supporting various business analysis activities and driving forward a number of projects. We are looking for a smart individual who can make a significant impact and contribute to the success of our organisation. Strong stakeholder management skills are essential for this role.

Key Responsibilities:

• Collaborate with key stakeholders to elicit and document business requirements.

• Analyse, validate, and prioritise requirements to ensure alignment with project objectives.

• Evaluate existing business processes and identify opportunities for improvement.

• Work closely with cross-functional teams to streamline and optimise business processes.

• Assist in project planning and coordination to ensure timely delivery of project milestones.

• Monitor project progress and proactively address any issues or bottlenecks.

• Perform data analysis to support decision-making processes.

• Generate insights and recommendations based on data trends and patterns.

• Build and maintain strong relationships with stakeholders at various levels.

• Communicate effectively to ensure alignment between business needs and project outcomes.

• Prepare and maintain comprehensive project documentation, including project plans, status reports, and issue logs.

• Generate regular reports to update stakeholders on project progress.

• Contribute actively to a positive and innovative team culture.

Requirements:

• Proven experience as a Business Analyst, demonstrating successful contributions to project delivery.

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• Ability to work in a fast-paced environment.

• Proficient in the use of business analysis tools and techniques.

• Dynamic and energetic approach to work.

• Proactive and self-motivated.

• Strong interpersonal and relationship-building skills.

Benefits:

• Join a rapidly expanding start-up where personal growth is a part of our DNA.

• Benefit from a flexible work environment focused on deliverable outcomes.

• Receive private medical insurance through Aviva.

• Enjoy the benefits of a company pension plan through Nest.

• 25 days of annual leave plus UK bank holidays.

• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.

• Participate in a generous employee referral program.

• A highly collaborative and collegial environment with opportunities for career advancement.

• Be encouraged to take bold steps and embrace a mindset of experimentation.

• Choose your preferred device, PC or Mac.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.

• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.

• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

• By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

This role at Amber Labs is a permanent position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.

What Happens Next?

Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Aurora Patents is looking for a part-time Biomedical Sciences Patent Agent to help with patent portfolio management, application drafting, prosecution, and strategy.

What we do: We specialize in working with early-stage medical device, digital health, software, and life science companies to develop valuable patent portfolios through highly tailored, comprehensive strategies. We scale with our clients’ needs and deeply understand the nuances of technology and patent strategy, and how to tie them effectively to business objectives.

Who we are:We are a fully distributed company with a culture that promotes a high degree of autonomy, work ownership, and quality at every step. You work where, when, and how you want – with others who have a deep passion for technology. We are engineers and scientists first.

What you’ll do:You will help us navigate a very dynamic growth stage by assisting, as needed, in a wide array of disciplines including:

• Patent portfolio management.Working closely with each client’s business, legal, technical, and management teams, you will assist with the client’s patent strategy and portfolio development efforts, including identifying and capturing inventive technologies, preparing applications, guiding patent prosecution, and IDS management.
• Growth initiatives.You will help us continue our growth trajectory via active participation in networking, business development, speaking engagements (virtual or in-person as comfort allows), podcast participation, and content development. This is compensated time and eligible for profit sharing.

Who you are:You have an undying love for people and supporting inventors and team members with the highest level of quality, high-touch service. Ideally, you’ll also be a good mix of the following:

• Scientist or Engineer.Registered USPTO Patent Agent with an industry or academic background in the biomedical sciences with some experience in the life sciences, chemical sciences, or related technical discipline being an added bonus. Illustrative subject matter includes patent preparation and prosecution projects with emerging companies focused on domains including software-enabled medical devices, mechanical medical devices, DNA isolation and amplification methods, gene editing technologies, diagnostics, etc.
• Quality-focused, highly-efficient practitioner. 3 years as a patent agent who is technically skilled and comfortable drafting and reviewing utility and design patent applications that exceed client expectations. Please share an office action response that resulted in an issued patent and provide any published application or patent numbers for which you participated in drafting.
• Insatiable Tech Geek. Ability to review and analyze technically complex documents, including scientific papers, patents, and technical specifications.
• Hyper-organized, crisp communicator.Excellent organizational, verbal communication, and writing skills.
• Intuitive Collaborator. Team player with proven ability to work with dynamic and diverse groups of engineers, inventors, and business and strategy teams.
• Hungry for autonomy. Can self-direct, manage, and motivate. Takes personal ownership and responsibility for driving high-quality results and consistently hitting deadlines.
• OCD about detail. Strong attention to detail and accuracy.

Opportunity:This is a fully remote, part-time role with a flexible work week. The position is salaried for a guaranteed 30 hours per week and payable at an hourly rate for any hours above 30. Benefits include 401k with match and paid time off. We are experiencing steady growth, sparked mainly by client love and referrals, so there’s significant potential for this to evolve into a full-time role for the right person. Let’s talk!

Your Application.Please include each of the following with your submission.

• A resume that includes your USPTO agent registration number.
• A cover letter that includes references to or attaches: 1) An office action response that resulted in an issued patent and 2) Any published application or patent numbers for which you participated in drafting.

Location Note: Some job boards require us to specify a city, but we're fully distributed, so you can work from any reasonably well Internet-connected location in the U.S.