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Job Description

What you’ll do:  

next is carsales' new business building arm. We are a small group of entrepreneurs who build new technologies that aim to power the future of mobility. We work on unsolved and high potential problems with a start-up mindset and pace.

Mobility is being disrupted with industry changes and new technologies that will reshape how everyone on the planet gets around. carsales next is a small, globally focussed team that explore, build and launch technologies to power the future of mobility and help carsales grow and diversify. 

We are looking for a Senior Delivery Lead to help set up our squads for success and take charge of delivery within the next team.  This role will serve as a central point of contact and accountability for project delivery - driving efficiency, collaboration and excellence within the team. By utilising your toolkit of Agile methodologies, you'll plan and organise work with squad leads while contributing to our culture of a bias to action.

This is a great opportunity for someone to demonstrate their delivery capabilities in a fun fast paced team focused on exciting initiatives.

• Facilitate sprint planning meetings, daily stand-ups, sprint reviews, and retrospectives. Ensure squads stay focused on sprint goals, help to remove blockers, and facilitate a bias to action.
• Keep key stakeholders informed about project progress, changes in scope, and any other relevant updates.
• Support squads with quarterly roadmap planning and ensure internal and external dependencies are identified and planned for.
• Empower squads to follow Agile best practices and maintain a high standard of quality in deliverables.
• Lead product release planning and execution ensuring best practice in QA and deployment planning.
• Actively contribute to the continuous improvement of the delivery practice within Car Group.

Qualifications

What we are looking for?

• Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
• A self-starting, entrepreneurial mindset and 'get things done' attitude.
• Deep understanding of agile ways of working and demonstrated experience in coaching and sharing this knowledge with squads.
• Capability to build and cultivate a high-performing culture within teams.
• Proven success in taking initiatives and projects from inception to completion on time.
• Highly effective multi-stakeholder relationship management skills.
• Experience overseeing release management from testing to go-live including coordinating and managing dependencies.
• Expert skills in managing timelines, aligning priorities and leading quarterly planning.
• Experience working in a start-up, incubator or internal innovation team. (Preferred but not required).

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Description du poste

Sous la supervision du responsable Conseil Stratégique, vous aurez un rôle clef dans l’élaboration et la réalisation de projets de communication 360°.

1/ CONCEVOIR

• Prendre le brief détaillé d’un client 

• Détecter/préciser ses besoins

• Prendre en charge le projet du cahier des charges à la recette utilisateur

  • Participer à l'élaboration des recommandations, élaborez les stratégies de communication intégrée

  • Assurer la cohérence des messages sur tous les canaux.

  • Fournir des projections horaires et budgétaires détaillées

  • Définir le cadre, la stratégie opérationnelle, les livrables, les critères de reporting/réception

  • Proposer un budget prévisionnel 

  • Concevoir un rétro-planning détaillé

  • Être en capacité de définir un plan média 360

2/ COORDONNER

• Piloter le projet par l’organisation, la coordination et l’animation de l’équipe projet selon le cahier des charges (demande du client, budget, délais)

• Gérer la relation client

• Négocier des prestations avec des fournisseurs

• Évaluer et faire progresser les professionnels travaillant sur le projet

  • Coordonner les acteurs impliqués dans le projet (internes et externes) : Relations Fournisseurs (freelances DA, imprimeurs, media planneur etc.), collaborer avec l’équipe commerciale et RP, stratégique, créative, digitale, événementielle

  • Mettre en oeuvre et suivre la création et la production des supports associés

3/ REPORTER

• Livrer le projet au niveau de qualité attendu par le client

• S’assurer du respect des budgets et de la rentabilité du projet

• Élaborer des rapports d’activité et d’efficacité des campagnes.

• Analyser les résultats et recommander des améliorations.

• Assurer le suivi auprès des clients

Qualifications

• De formation supérieure, vous avez une expérience préalable au sein d'une agence de communication, ayant acquis durant 1 à 2 ans une solide compréhension de l'univers des médias, incluant le digital et les réseaux sociaux. Cette expérience vous a permis de vous impliquer dans une diversité de projets, une expérience que vous avez trouvée enrichissante.

• Doté d'une curiosité et d'un dynamisme à toute épreuve, vous faites preuve d'une grande autonomie, d'une motivation sans faille et d'une capacité à prendre des initiatives.

• Vos compétences interpersonnelles sont excellentes, soulignant votre esprit d'équipe. 

• Vous êtes également capable de structurer efficacement votre travail, en mettant l'accent sur l'organisation et la hiérarchisation des tâches. En rejoignant l’agence, vous travaillerez sur une palette de campagnes de communication très variée.

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Job Description

Skills, Knowledge and Personal Characteristics

• Exceptional communication and organizational skills;
• Detail oriented and accurate especially with numbers;
• Customer service experience;
• Ability to work under pressure,
• Self- motivated and self-directed,
• Ability to assert oneself;
• Exemplary time management skills; and
• Ability to work with staff in solving problems and ability to take direction and function as part of a team

Responsibilities/Duties

• Oversee and direct construction projects from conception to completion
• Lead or assist with site selection process including ESA, geotechnical review, planning, zoning and permitting
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Investigate potentially serious situations and implement corrective measures
• Represent the company in project meetings monthly/quarterly client meetings for each project
• Coordinate and direct general contractors and subcontractors
• Meet contractual conditions of performance
• Proactively monitor the progress of the projects through updated schedules using Microsoft Project
• Prepare internal and external reports pertaining to job status
• Negotiate terms of agreements, review contracts, and obtain permits and licenses
• Analyze, manage, and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques
• Other duties as assigned

Qualifications

• Bachelor’s Degree in Construction Management, Construction Science, Engineering or related field is desired
• 5 - 8 years’ experience desired in construction and/or construction management; preferred medical related construction
• Strong working knowledge of MS Word, Outlook, and Excel
• Familiarity with construction management software packages
• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
• Understanding of all facets of the construction process
• Ability to produce and manage project schedules
• Competent in conflict and crisis management
• Excellent time and project management skills
• Ability to travel if needed
• Must have or can acquire a Florida Driver’s License
• Location - Pensacola, FL, Milwaukee, WI and Remote options considered 
• Applicants must submit a cover letter and resume

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Job Description

Responsibilities include:

• Strategically support and lead the development of proposals, including support strategy development and leading TCs
• Ensure proposal input obtained from a variety of stakeholders, typically involving contributions from sales, marketing, operational teams, finance, legal and top management
• QC and sense check of stakeholder feedback;
• Ensure high quality client-focused proposals, budgets and client grids are delivered for new business opportunities;
• Attend department meetings including global RFP Triage, P&C internal meetings, and other adhoc calls;
• Support and Participate at Proposals training which includes the onboarding of new staff as well as ongoing training of existing staff as well as personnel outside the P&C team;
• Support in activities related to coordination, development, negotiation and execution of client contracts and change orders for key accounts and key opportunities;
• Support the development of Standardized procedures on a departmental level, and support in streamlining processes on proposal preparation and efficient turnaround timelines
• Support the development of junior staff by organizing  lessons learned and continued education programs to optimize team performance and growth
• Support process improvement initiatives that result in the development of costs and proposals of the highest accuracy and effectiveness;
• Ensure Senior Management are appropriately involved in QC and contribution to Key Opportunities and their strategies are effectively communicated to the client;
• Ensure continuous departmental process improvements and participate in special projects periodically assigned, in addition to day-to-day duties;

Qualifications

Demonstrated Proposals experience with Pharmacovigilance (Safety Services) or PV Providers with at least 3 years experience in the industry

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Job Description

The role of the Project Manager is to lead, manage, and deliver value to our clients by overseeing end-to-end implementations and ad-hoc projects within the Revalize portfolio. Project managers are responsible to define and manage the entire process of product implementation and expansion projects for our Clients and Partners. Project managers collaborate closely with Clients, internal teams and third parties to ensure seamless project delivery within scope, budget, and timeline constraints across a diverse portfolio. Project Managers interact with customers to install, optimize, or modify their solutions based on their business results. These projects are built using our project methodology that encompasses comprehensive planning, execution and reporting processes, models, and tools. The ideal candidates will possess strong project management skills, exceptional communication abilities and thrive in a dynamic and fast paced environment.  

Location 

• Remote in Poland 
   

Responsibilities 

• Lead the planning, execution, and monitoring of Revalize projects from kickoff to closure, inclusive of client acceptance.  

• Define project scope, objectives and deliverables in collaboration with internal and external stakeholders whilst monitoring budget and risk.  

• Develop detailed project plans, timelines, and resource allocation schedules with cross functional teams. 

• Coordinate cross-functional teams including but not limited to developers, engineers, business analysts and consultants to ensure project milestones and deliverables are met.  

• Proactively identify and mitigate project risks, issues, and dependencies. 

• Manage and execute multiple projects across the Revalize portfolio concurrently. 

• Create, update, collaborate and communicate project documentation for internal and Clients’ use with data obtained from multiple internal tools (i.e., OpenAir, Salesforce, Jira, etc.) Communicate project status updates, progress reports, steering committee presentations and performance metrics to stakeholders and Revalize leadership. 

• Conduct regular meetings and workshops with clients to gather requirements, provide updates, and address concerns as well as guide clients through the preparation of their IT infrastructure.  

• Manage client expectations and foster positive relationships through effective communication and conflict resolution. 

• Ensure adherence to quality standards, best practices, and compliance requirements throughout the project lifecycle. 

Qualifications

• Bachelor's degree or equivalent industry experience.  

• 3-5+ years managing technical projects with an eye to managing risk, scope, quality and budget.  

• Experience delivering project results to external clients 

• Experience working on complex projects including projects requiring coordination with multiple vendors.  

• Strong negotiation, planning, and project reporting skills  

Preferred 

• Experience with SaaS Implementation 

• Experience with Professional Services context (billable) 

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Job Description

Purpose of the Role:  Provides project management for assigned accounts. 

Key Responsibilities & Accountabilities:

Coordinates with Sales to understand customer needs related to the project including:

• Quality
• Schedule and our commitments to the customer
• Financial Cost Management

Coordinates efforts with Team Manager and customer to ensure successful site completion:

• Develops and implements a detailed plan to achieve project objectives and ensure excellent service to the customer.
• Participates in customer weekly meetings and reviews concerning project plans and progress.
• Maintains an acute awareness of all aspects of the project. Reports on project status via required PMR on a daily basis.
• Coordinates products and services to ensure that necessary sourcing and procurement activities are completed timely to support the project timeline
• Proactively anticipates and resolves potential problems. Troubleshoots and resolves issues that may arise during the project execution.
• Coordinates with other project team members and outside resources to ensure project objectives are achieved (includes Sales, Art, Finance, Principle 360 Partners (product and installation), engineering, construction site managers, etc.).
• Manages all daily aspects of their assigned projects remotely (via VPN) or in-office management, dependent on travel requirement at the time.

Provides financial management of the account:

• Monthly forecasting
• Develops estimates, budgets, customer quotes and forecasts.
• Reviews and approves expenses.
• Manages and tracks project costs to ensure budgets and forecasts are achieved or exceeded.
• Manages inventory at minimum levels.
• Responsible for timely billing and provides information required for billing.
• Resolves billing disputes to maximize cash flow. Assists with cash collections as required.

Identifies future opportunities and helps achieve additional sales volume with the account.

Provides support on other assignments and projects as required.

Qualifications

• BS in business, international business, engineering or a construction-related field, or equivalent work experience in construction-related project management or other people/asset management.
• 2-4 years professional work experience in managing people or assets (construction-related purchasing or project management preferred).
• Knowledgeable of customer service and installation processes or experience in the following: forecasts, quotes, orders, installation, and billing.
• Strong project management skills (planning, organizing, monitoring, follow-up). Must be very effective in anticipating and resolving problems before they occur.
• Strong knowledge and skills in field activities and installation management.
• Working knowledge of economics of profitable account management.
• Basic understanding of customer service role/duties and tools; proficient in basic project management; effective in troubleshooting and resolving more complex installation problems and procedural issues.
• Strong communication skills, particularly when interfacing with customers. Must also have skills in coordinating with the many internal organizations that play a part in meeting the customer’s needs.
• Requires exceptional interpersonal and project management skills.
• Ability to learn new and varied assignments.
• Ability to effectively handle non-routine subcontractor issues and communications.
• Skilled in maintaining stable performance under pressure; able to work with intermittent to limited supervision.
• Must have personal computer skills (preferably Microsoft Windows, Word, Excel, Outlook, and Schedule+ or similar packages).
• Strong skills in utilizing (or aptitude to learn) SAP/Maringo or a similar business system (such as M-files, PMR Reporting).
• Demonstrated customer service orientation; previous experience in customer service would be extremely helpful, ideally in a manufacturing business.
• Business maturity/acumen, confidence, and a high degree of personal motivation and energy (pro-active).
• Must provide strong leadership, written and oral communications, problem solving, and team skills.

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Job Description

Team & Role 

ServiceNow’s Digital Technology (DT) organization leads the digital transformation of ServiceNow’s business functions. The Strategy Realization Office (SRO) organization supports this transformation by providing Program Management services. 

We are looking for an individual to join us as a Program Manager on the SRO team, where you will play a key role in planning and implementing complex, cross functional DT programs that directly support ServiceNow’s corporate priorities in the Developer Experience and Now on Now portfolios. You will get to work with amazing global talent, leverage ServiceNow’s great Agile products and take pride in being part of delivering excellent outcomes. 

What you get to do in this role: 

• Partner with Business, Product, and Engineering teams on large, complex cross functional programs, and drive them from original concept through final implementation. 

• Work closely with product leaders to transform their vision to roadmaps powered by ServiceNow toolset. 

• Program leadership role to establish Product in-take process, prioritization, OKR alignment, milestones, deliverables, and success criteria for your programs ultimately ensuring value realization. 

• Manage program risks, issues and dependencies and escalate impediments to meet program objectives. 

• Provide transparent and forthright communications on your programs to stakeholders, sponsors. Simplify complex issues into a crisp, actionable executive-level status. 

• Ensure adherence to processes, quality standards, and deliverables so that your programs are delivered with data driven predictability. 

• Organize and facilitate cross functional meetings and workshops to align teams on business requirements, solutions, and delivery plans. Publish notes, actions and follow through to completion. 

• Create and maintain process documentation where needed to promote best practices and leverage lessons learned. 

• Define governance models, operating models for the programs being managed. Socialize and operationalize these models for successful execution. 

• Act as a Scrum Master on one or more teams ensuring alignment with established Agile and Scaled Agile processes. 

• Deliver hands-on coaching of individual Scrum teams in all aspects of scrum - daily meetings, planning, self-organization, collaboration, iterative development, workshops etc. 

Qualifications

To be successful in this role you have: 

• 8+ years of experience as a Program Manager and Scrum Master in an enterprise software company. 

• At least 5 years dedicated to managing enterprise level software application development programs. 

• Experience managing complex IT programs that delivered applications used by internal or external users. 

• Ability to dive into extremely complex, vague, and cross functional environments and map teams to plans. 

• Hands on experience using Agile tools. Knowledge of ServiceNow Agile products is a plus. 

• Strong facilitation, communication and influencing skills. 

• Strong decision driving skills based on data and business benefit. 

• Lean program management, continuous learning, adaptation, and improvement. 

• Must enjoy working in a highly collaborative, matrixed environment. 

• High energy, self-starter with aptitude for learning new technologies and ability to promote transformational change. 

• Comfortable presenting operating & governance models, program plans, status etc. to large audiences and senior executives in person, virtual, and via webinars. 

• Thrive in ambiguity with proven track record of out of the box problem solving skills. 

• Lead from the front with a willingness to take on tasks that sometimes would fall outside of their scope to get the job done. 

• Preferred – experience on projects and programs involving CI/CD automation, DORA metrics, developer productivity and Generative AI capabilities.  

• Preferred – experience in organizing change adoption activities like trainings, and communications.  

• Preferred - Engineering or Product management background (in addition to strong program management experience) 

• Soft skills - Stakeholder management, Adaptability & Flexibility  

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Job Description

Location: Open to San Diego, Santa Clara, or Remote

Team & Role: 
At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products.
 
We are Experience advocates responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. We are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion, and creating efficiencies in the research, design, and product content processes.

Learn more about our Experience team here.

What you get to do in this role: 

• Operate with a high degree of autonomy, seek to address organizational opportunities, and effect change within our Experience Team and our cross-functional partner orgs. To address organizational opportunities, you’ll define an end-to-end plan, engage with executive stakeholders, drive root cause analysis, implement solutions, and monitor effectiveness. 
• You’ll implement scalable processes or solutions to effectively plan and manage multiple UX projects to meet our objectives.
• Contribute to the development of the program management function. Share back successful practices, frameworks, tools, and lessons learned that have worked in your Program.
• Identify connections and reconcile possible collisions between different product offerings, features, and platforms.
• Ensure transparency, alignment, and clear communication of program status and overall resourcing across the portfolio to key product development stakeholders.

Qualifications

Preferred Qualifications: 

• 8+ years of project/program management experience in mid/large size companies, ideally on a product design or experience team.
• Leads challenging, innovative, and productive conversations to solve critical challenges in both strategic and tactical circumstances.
• Models change agent behavior by coaching others to solicit buy-in, promote, and communicate new scalable solutions to improve execution processes across our organization and beyond.
• Educates cross-functional peers about their discipline and advocates for its value.
• Actively shares knowledge and expertise with others to ensure diversity and inclusion with the goal of elevating colleagues, teams, and community of practice.   

Basic Qualifications: 

• BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
• Experience working on and managing large projects or programs with cross-functional teams.
• Deliver solutions and strategies while mitigating or removing obstacles.
• Experience utilizing software to keep projects organized, track metrics, and report on progress.

For positions in the Bay Area, we offer a base pay of $158,500 - $206,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

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