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Optimy.ai is seeking a dynamic and organized individual to join our team as an Account Manager. In this role, you will play a crucial part in managing client accounts, coordinating projects, and ensuring the success of our e-commerce platform. The ideal candidate will have a passion for e-commerce, strong communication skills, and the ability to thrive in a fast-paced environment. 
 

About Optimy.ai, a Division of Kognitive Tech Inc. 

Kognitive Tech Inc. is a Sales Tech company that was founded in 2006 and was created to help clients increase sales revenue and profitability while providing world-class customer service. Our eCommerce division, Optimy.ai offers businesses a video chat tool, Optimy, that is the first eCommerce plug-in that allows for a live video chat conversation within the customer's web browser that is 100% private & secure. 

Responsibilities:

• As a pivotal member of the Customer Success team, you'll cultivate and nurture relationships with both new and existing clients to facilitate seamless onboarding and ensure their sustained success. 

• Take ownership of client onboarding processes, ensuring a smooth transition by overseeing timely tech setup within client parameters, which includes database integration and providing scripts to website developers. 

• Spearhead and participate in all introductory calls with new clients, serving as a primary point of contact to address queries and set clear expectations. 

• Craft personalized onboarding plans in collaboration with clients, guiding them through the process and aligning goals for mutual success. 

• Collaborate closely with all stakeholders to orchestrate effective training sessions for both clients and sales representatives, ensuring comprehensive understanding and continuous adaptation to evolving needs. 

• Prepare and deliver comprehensive reports to clients, offering insights, influencing action, and providing valuable perspectives to drive informed decisions. 
• Participate in quarterly reviews with dealer groups, actively engaging in discussions to address concerns and explore opportunities for improvement. 
• Provide exceptional customer service to all stakeholders, offering prompt responses to inquiries and proactively addressing any client issues or concerns. 
• Demonstrate a deep understanding of clients' unique challenges, actively investigating team requirements, identifying potential issues, and proposing innovative solutions to enhance client experience. 
• Display a passion for process improvement, system optimization, and product enhancement, proactively identifying areas for enhancement and recommending actionable solutions to elevate product performance and customer satisfaction. 

Compensation:

$55,000 - $60,000 plus commissions

• Proven customer support experience as a Client Service Representative. 

• Fluency in French is an asset. 

• Demonstrated proficiency in effective phone communication and exceptional active listening skills. 

• Proficiency with CRM systems and practices. 

• Customer-focused mindset and adaptability to effectively respond to diverse customer needs and preferences, leveraging strong communication and problem-solving skills. 

• Excellent communication and presentation skills. 

• Proficiency in multitasking, prioritization, and effective time management. 

• Demonstrated experience thriving in an Agile, fast-paced environment. 

• Enthusiastic about learning and embracing new technologies. 

• Capable of leveraging your expertise to contribute meaningfully to your team, actively participating in refining best practices. 

• Possess strong independent work ethic and self-motivation, exhibiting proactive initiative. 

• Leading-edge technology that delivers amazing results. 

•  Competitive compensation that rewards strong performance. 

•  Extensive sales training and mentorship to get your foot in the door with software sales and/or level up your sales skills! 

• Accelerated path for career progression - Optimy is just hitting its stride, and the early employees will benefit with lots of opportunities to progress within the organization.  

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If you’re the type that loves the thrill of closing a deal in a fast-paced, ever-changing environment, you will lose your mind here.

As a high-growth tech company selling software in a competitive global market, the work is not easy. But it’s interesting and super fun. It will test you and stretch you in ways you never expected. It’s what our sales team love about the work. Because it gives meaning to their roles. Oh, and did we mention it was fun?

The Account Executivewill successfully prospect, create opportunities and work through a consultative sales process to close deals and develop long-term revenue streams around Phocas’ suite of products and solutions. You'll love running the full sales cycle, getting to grips with the product and showcasing it through live demonstrations, helping customers understand the value it can bring by simplifying their data!

What you’ll need to sell feel good

• Strong needs analysis, positioning, business justification and closing skills
• Experience of managing and closing concurrent, high-velocity sales-cycles
• Track record of over-achieving quota in past positions
• Experience working with CRM systems, such as Salesforce or HubSpot
• Accounting/FP&A tech, BI and, or ERP solutions experience in the mid-market
• Be a pro-active self-starter

What you’ll do to grow fast and have fun

• Proactively engage prospective and existing customers through various channels such as email, phone and social media to achieve/exceed monthly sales quotas - You'll love getting out there, building relationships and building revenue
• Identify prospects to build a sound pipeline of business opportunities, evaluating their pain/gain points, position in the industry, researching and analyzing sales options.
• Articulating the value of Phocas’ solutions and applications, preparing and delivering customized demo/ presentations to key decision makers to get buy-in.
• Accurately forecast sales activity and revenue achievement.
• Understand industry segments served and keep abreast of development in the market and/or region.
• Stay current with Phocas software, system information, new features/enhancements and product offerings.
• Attend trade shows and other industry events to showcase Phocas products/ solutions.

A bit about us to see if we’re your kind of good time

We’re a business planning and analytics company on a mission to make people feel good about data. We’ve been hard at it for 20, helping 2,300 companies turn complex business data into performance boosting results. Despite our global status, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.

We know that fun is different for everyone. So, if you want to trial a new initiative, lead a project, champion wellness, or spend more time with your favourite people outside work, you’ll have our full support. As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will thank you.

Create your happy place.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

#LI-EA1 #LI-Hybrid

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Transifex, internationally recognized by today’s tech leaders as a leading agile translation and localization management solution, is seeking to add an Account Executive to our team as we continue to increase our market share and penetrate new accounts.  Our platform is empowered by AI, enabling seamless and efficient localization processes. Recognized as a 'Best Workplace' and 'Best in Tech' in Greece for 2024, join us in shaping the future of localization technology. This role will be remote, open to candidates based in Greece, the UK and Netherlands, and focused on an assigned geographic territory. 

Account Executives are responsible for new logo acquisition, supported by our business development team and an aggressive outbound ABM marketing strategy.  If you are highly motivated to further your sales career and are excited about helping some of the most reputable brands expand their global reach, we should talk.

While considering this position, take into account what we value here at Transifex. We come from diverse backgrounds and experiences, but we share one thing in common: We thrive by working together everyday. We are looking for candidates who reflect our values below which are vital for the culture and life at Transifex:

• Be a true teammate
• Consistently grow
• Advocate for the Customer
• Truly own it
• Be your whole self

SPECIFIC RESPONSIBILITIES

• Develop new sales opportunities in mid-market and enterprise customer segments based on a defined territory
• Manage all aspects of a full sales cycle: Outbound prospecting, needs analysis, requirements definition, DMU identification and engagement, delivering presentations, collaboration with sales management to strategize on account planning and proposal preparation, and negotiation in final stages to close new business
• Collaborate effectively with BDR/Marketing teams to discover and develop new business opportunities and penetrate target accounts
• Must have an eagerness to acquire and maintain knowledge of the Localization industry, competitive landscape and customer behavior trends;  the ability to quickly assimilate and apply new information is required
• Manage and assist in the qualification process of the inbound flow on marketing leads(demo requests and trials)
• Leverage current and future technology stack(SalesForce, LinkedIn SalesNav, ZoomInfo, Outreach.io) to execute a full prospecting plan

• 2-3+ years of experience in direct sales (preferably in a remote sales capacity) in a quota carrying role
• Willingness and ability to source and build a pipeline of between 3 and 4X assigned quota
• A strong “hunter” mentality and work ethic
• Intelligent, motivated and competitive with a roll-up-the-sleeves and get the job done attitude
• Excellent communication and interpersonal skills
• Must be confident and comfortable selling via phone and in person
• Ability to adapt and adjust priorities in a dynamic/fast paced environment
• Excellent organizational, prioritization, and time management skills
• Knowledge of the Localization space is a plus, but not required

The health of our company and the success of the SaaS product we offer is directly related to the work environment we create for ourselves. With this in mind, we strive to create a welcoming and positive place in which we work and thrive! And we are proud to be recognized as a 2024 Best Workplace and Best in Tech company, creating an outstanding experience for our people. For our team members, we offer:

• Health, Dental, Vision Insurance Options (Greece)
• Life and AD&D Insurance (Greece)
• Ticket Restaurant Card (Greece)
• Fully Remote & Flexible Work Environment
• Paid Time Off & Holidays
• Paid Sabbatical Leave and other types of leave
• Learning Opportunities
• Cool co-working space with amenities (Greece)
• Top notch equipment of your choice
• Equipment allowance to set up your home office
• Monthly remote-work stipend
• Company Fun Events
• Employee Assistance Program (EAP)
• Calm Meditation App Subscription
• Yoga sessions
• Amazing culture and close-knit team

About Transifex

Transifex helps companies - from startups to enterprises - connect with their users in their native language. With our SaaS-based Localization & Translation Management Platform, organizations and brands can easily translate digital content with ease, in a continuous manner.  Customers across a variety of industries, rely on Transifex, including Hubspot, Eventbrite and Datadog among others.

Transifex is an Equal Employment Opportunity Employer and believes that diversity enhances the ability to deliver our first class software services. Our workplace is discrimination-free and committed to ensuring equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status or any other characteristic protected by law.

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Job Description

We are seeking a motivated and results-oriented Account Executive to drive revenue growth and expand our client base within the small to medium-sized business (SMB) segment (1-500 employees). This role is ideal for a driven salesperson passionate about client engagement and skilled at building lasting relationships.
 

Key Responsibilities
 

• Sales Cycle Management: Manage the full sales process from prospecting to closing. Conduct discovery calls, demos, negotiations, and finalize deals with new and existing business.
• Client Research: Gain insight into client challenges and showcase how KENTECH’s products provide tailored solutions.
• Stakeholder Engagement: Drive the sales process by effectively engaging internal and external stakeholders.
• Territory Strategy: Develop and implement a strategic plan for target markets to achieve revenue goals.
• Client Engagement: Schedule in-person client meetings as necessary within assigned territories to foster relationships and drive business growth.
   

Qualifications

• Sales Experience: 2+ years of experience in sales with a track record of meeting or exceeding quotas. Prior experience in tech or SaaS sales is beneficial.
• Closing Experience: At least 1 year of experience in closing deals with proven success.
• Industry Knowledge: Solid understanding of the background screening industry and familiarity with hiring practices, investigative solutions, and client needs in this space.
• Relationship Building: Strong ability to establish connections and effectively communicate with executives and stakeholders.
• Growth Mindset: A desire to learn, adapt, and refine sales techniques for optimal results.

Nice to Have

• Familiarity with CRM tools such as HubSpot or similar platforms.
• Interest in or experience with investigative services or similar industries.

To be considered for this position, candidates must reside in one of the following states: Florida, Georgia, Illinois, North Carolina, New Jersey, South Carolina, South Dakota, Texas, Virginia, or Washington. Only applicants located within these states will be considered due to operational and compliance requirements.

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Job Description

We are looking for a tenaciousAccount Manager in the Ontario Province who is intellectually curious, enjoys building long-term relationships and has a passion for engineering analysis, the product development process and technology advancements.

In this role, you will focus on profitable sales growth, new client acquisition and existing client expansion for ANSYS engineering simulation software, training, and consulting services across all major market sectors.  This is a remote position and your territory will include the entire Province of Ontario. 

Your responsibilities will include:

• All sales activities from lead generation through close for new and renewal ANSYS software business
• Leading client and prospect interactions throughout the buying process to ensure proper qualification, needs assessment, differentiation, ROI and a smooth implementation
• Serving as a trusted business advisor to develop and maintain relationships with current and prospective clients across all levels of the organization
• Creating and delivering sales presentations that match solution offerings with identified needs while securing stakeholder endorsement
• Ongoing nurturing and client satisfaction to ensure competitive insulation and identification of new value-added solutions
• Identifying, researching and connecting with prospective clients to maintain a high volume of sales activity and pipeline for achieving sales objectives
• Coordinating sales efforts and campaigns with sales leadership, marketing, engineering and accounting for a streamlined process and tactical execution of strategic planning
• Accurately forecasting product sales, renewal revenues and consulting services
• Efficiently leveraging SalesForce.com CRM to manage and track all activities related to sales opportunities
• Collaborating with engineering to communicate sales objectives, level-set expectations and relay clients’ technical feedback

Qualifications

• 5 years sales experience with a proven track record of success
• Demonstrated understanding of engineering analysis and technology
• Ability to diagnose business needs before prescribing technical solutions
• Naturally curious with a passion for making connections
• Ability and willingness to connect and sell comfortably at VP and C-levels
• Unwavering persistence, tenacity and creativity in prospecting (phone/email/social)
• Excellent communication, written and organizational skills
• Desire to perform all interactions with integrity, respect and transparency
• Fluency in SalesForce.com and LinkedIn
• Willingness to travel up to 50%
• Knowledge of ANSYS products/services a plus

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Job Description

What you'll do:

General Accounting: Manage day-to-day accounting tasks to ensure accurate financial records.
Client Invoicing: Prepare and send invoices to our clients promptly and accurately.
Purchase Invoices Processing: Handle all incoming purchase invoices and ensure they are recorded correctly.
Payments and Accounts Payable: Oversee payments and manage accounts payable efficiently.
Expense Reports: Process monthly expense reports and ensure compliance with company policies.
Monthly Payroll: Execute payroll processes and ensure all employees are paid accurately and on time.
Reporting: Prepare monthly, quarterly, and annual financial reports for internal and external stakeholders.
Tax Calculations and Reporting: Calculate payroll taxes and manage timely tax filings.
Financial Analysis Support: Assist the CFO and Head Accountant with financial analyses to inform strategic decisions.

Qualifications

What helps you to succeed:

Educational Background: Degree in Accounting or a related field.
Experience: Minimum of 1 year of accounting experience, preferably in a startup environment.
Software Proficiency: Skilled in working with DIRECTO software.
Payroll Expertise: Experience in payroll management and handling tax filings.
Technical Skills: Advanced knowledge of Excel and other Microsoft Office applications.
Language Skills: Excellent communication skills in both English and Estonian.

Personal traits we are looking for:
* Ability to prioritize tasks and maintain focus under pressure.
* Self-motivated and able to work independently.
* Detail-oriented with strong organizational skills.

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Job Description

Responsibilities

• Play a key role in the company’s month end close process including preparing, posting and reviewing journal entries and account reconciliations.
• Ensure proper adherence of global accounting policies.
• Prepare monthly variance analysis for P&L and balance sheet accounts.
• Responsible for preparation of financial statements, reports and analysis in accordance with US GAAP.
• Oversee general ledger accounting team.
• Support interim and annual external audits.
• Work cross functionally with external teams to drive best practice processes.
• Provide mentorship to team to create a supportive and collaborative environment. Manage team performance, responsibilities, goal setting and development.
• Assist with critical projects as needed.
• Manage the company’s accounting ERP NetSuite system and be subject matter expert.

Qualifications

Employment Prerequisites

• Bachelor’s degree in Accounting or finance or equivalent
• Active CPA or Chartered Accountant license or equivalent
• 7+ years of progressive experience in accounting roles with similar leadership experience
• Strong knowledge of US GAAP required
• Strong knowledge of Canadian ASPE preferred
• Highly organized and detail-oriented
• Ability to carry out instructions to others

Desired Competencies

• Strong knowledge of Microsoft Excel.
• Previous experience with NetSuite or similar ERP
• Strong quantitative analysis capabilities, with the ability to read, analyze, interpret, and explain complex financial data
• Self motivated and results oriented
• Experience in SaaS industry.

Travel Requirements -None

Supervisory Role –3 direct reports

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WHO WE ARE

At Global Expansion, we are passionate about delivering a Global PEO solution that provides an exceptional employee experience and a streamlined, cost-effective solution for our clients.

We are experiencing rapid growth and are looking for focused, positive, and energetic people to join our global team.

Why work with us? It’s simple. We offer an incredible culture with lots of growth opportunities. Innovation and creativity are at the top of our list of core values, along with compassion, integrity, and a willingness to get the job done. But we’re not just all about work. We have an exceptional company culture and a leadership team that genuinely believes in balance.

We are building a team that is laser-focused on delivering the best Global PEO solution on the market and would love for you to join us.

**Adjusted shift from 15:00 - 00:00 pm PST

No sponsorships available

WHAT YOU DO

We are looking for a competent AR Analyst to join our Finance team. As an AR Analyst you will undertake a variety of tasks related to revenue generation and accounting. Your main goal will be to help guarantee the company’s issues invoices and collects receivables timely.

AR Analyst duties and responsibilities

• Prepare monthly invoices
• Receive and apply incoming payments
• Manage and track outstanding payments
• Monitor client account statuses and perform credit control

• Lead communications with clients regarding their outstanding balances and payment deadlines
• Answer clients' questions and resolve invoice disputes
• Mentor new staff and conduct training
• Develop process documentation
• 3+ years of experience as an AR Analyst, Billing Specialist, or similar role
• Understanding of GAAP and revenue accounting concepts
• Proven track record of providing client service

Requirements and qualifications

Technologies You Get to Work With:

• QBO – Accounting software
• HubSpot - CRM system
• ExaVault - Manage sensitive information and documents with clients and partners overseas.
• Rydoo/Expensify - Expense Management system for internal and external clients

Bonus Skills:

• Experience in working with international clients
• Intermediate knowledge of MS Office (vlookups, pivot tables, basic formulas)
• Critical thinker and problem-solving skills
• Team player
• Excellent time-management skills
• Great interpersonal and communication skills
• Experience in payroll
• Understanding of customer relationship management

EDUCATION

• Bachelor’s degree preferred – major or concentration in accounting or finance preferred

WHY YOU WANT TO WORK HERE

• Learn best practices and become a SME in your area of expertise.
• Great people. We only hire the best which means you're working with the best!
• This is a permanent remote role!
• Always learning something new! You will develop a wide variety of skills, and get to apply them in different ways.
• Will be part of a growing company where you can see your impact on a daily basis!

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Job Description

We are currently looking for a Senior Accountant, Revenue Accounting to join our growing Revenue Accounting team!

In this role, you will report directly to the Manager, Revenue Accounting. You will support the implementation of processes, policies, and procedures ensuring the accuracy of accounting and reporting. You will play a major part in the financial month-end closing and reporting processes by managing complex journal entries for the company. You will partner with key business stakeholders and business finance partners to provide accounting guidance for all functional areas and to ensure adherence to applicable guidance, policies, and processes.

As a Senior Accountant, Revenue Accounting, your duties and responsibilities will include:

• Prepare journal entries with supporting documentation for the monthly, quarterly, and yearly close processes for revenue accounting activities including billed revenue, recognized vs deferred revenue, financial statements, etc.
• Experience with in depth contract review processing for non-standard terms and review of ASC-606 guiding principles to ensure proper revenue recognition
• Prepare calculations for current expected credit losses (CECL) and specific revenue reserves
• Support the implementation of SAP BRIM billing system, including migration of legacy billing systems
• Prepare various balance sheet account reconciliations ensuring proper supporting documentation
• Assist with the preparation of monthly financial management reports
• Analyze and document income statement and balance sheet fluctuations monthly
• Liaise with teams across multiple departments and locations to obtain and distribute financial information
• Provide support for external and internal audit activities as necessary
• Review and enhance analysis and analytical processes and controls
• Ensure effective working relationships with key business partner

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Accounting or Finance
• CPA required
• 3+ years of accounting experience in a corporate accounting or financial reporting setting
• Working knowledge of ASC-606 principles
• 2+ years of revenue accounting experience using ASC-606 guiding principles
• Experience organizing a large volume of information and identifying and deploying automation tools and solutions
• Proficiency in the use of database tools and financial reporting packages
• Clear communicator, experience running meetings effectively, and to explain complex concepts to a non-technical audience
• Complete ownership and accountability of the function given the deadline-oriented nature of the position
• Adaptable to changing business environment and organizational structure

BONUS POINTS FOR:

• Master’s degree in Accounting or Finance
• Experience with SAP and/or RAR
• Experience with billing system implementations and migrations
• Background in the telecommunications industry

#LI-SS1

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Job Description

Eurofins Food Assurance provides food safety solutions including globally recognized, accredited auditing and certification; training; and consulting services - that are focused on process optimization, risk reduction, and brand reinforcement.  Services provide customized, strategic solutions designed specifically to solve industry challenges and promote informed, unbiased business decisions. Eurofins maintains an uncompromising commitment to quality and client service.

Key Position Responsibilities and Essential Duties:

• Process incoming invoices from contractors and vendors for payment
• Create and send client invoices based on billable services and expenses
• Update and maintain sales files to facilitate weekly forecasts and end of month financial statement processing
• Process client credit card payments
• Monitor aging receivables and conduct collections activities on past due accounts
• Review preliminary monthly financial statements with Financial Analyst for accuracy
• Work with Accounting staff on various issues including month end processing and audit support

Additional duties:

• Enter client and/or vendor information into management system
• Work with key clients who have their own invoice management portals
• Provide payment and additional info (bank letters, DUNS number, Certificates of Insurance, etc) to clients, fill out vendor information forms
• Review unmatched payments with Accounts Receivables personnel
• Other duties as assigned

Knowledge Requirements/Basic Qualifications:

• Accounting and Financial Principles – A solid working understanding of core accrual accounting principles, such as revenue and expense recognition timing, accrual of  expenses
• MS Office – competence in using Microsoft Office products such as Outlook, Sharepoint, Word, and advanced knowledge and experience using Excel
• Organization skills – exceptional attention to detail, excellent time management and ability to handle multiple tasks and prioritize effectively
• Customer service – Provide professional interactions with our customers when sending invoices, answering billing questions, or conducting collections activities

Qualifications

Knowledge Requirements/Basic Qualifications:

• Accounting and Financial Principles – A solid working understanding of core accrual accounting principles, such as revenue and expense recognition timing, accrual of expenses
• MS Office – competence in using Microsoft Office products such as Outlook, SharePoint, Word, and advanced knowledge and experience using Excel
• Organization skills – exceptional attention to detail, excellent time management and ability to handle multiple tasks and prioritize effectively
• Customer service – Provide professional interactions with our customers when sending invoices, answering billing questions, or conducting collections activities
• HS Diploma; Associate degree in Accounting preferred.
• Minimum 1 year of experience in accounting or bookkeeping role.
• Strong understanding of accrual accounting and financial principles, organizational skills and time management, attention to detail
• Strong interpersonal skills that allow for moving comfortably in a business environment and to interface with all levels of customer and staff
• Detail oriented with documentation
• Strategic planning
• Excellent technical writing ability
• Works well under pressure and handles adverse situations
• Problem solving ability
• Authorization to work in the United Stated indefinitely without restriction or sponsorship.

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We are seeking a detail-oriented, analytical and proactive Finance Assistant to join our fast-paced Finance team. The ideal candidate will be responsible for helping ensure we product accurate and timely monthly management accounts, as well as assisting on any number of varied and challenging Finance tasks. This role requires a keen eye for detail, strong analytical skills, and a desire to build technical accounting skills in a dynamic environment.

Reporting to our Financial Controller, you will be responsible for:

• Helping ensure timely and accurate production of our monthly management accounts
• Performing bank reconciliations
• Invoice processing and payables management
• Helping maintain detailed cashflow forecasts
• Involvement in producing insightful MI and reporting on areas such as budget variance, performance against forecasting, cashflow and margin analysis
• Implement process improvements across all areas of the finance function — we always welcome new ideas, and if you find a better way of doing something, you’ll be encouraged to put it into practice
• Support with Year End Audit Process
• Other general accounting and ad hoc tasks

In an ideal world, you’d have ...

• 1-2 years hands-on experience in a finance department or accounting role
• Exposure to posting Month End journals and monthly management accounts
• Some kind of accounting qualification (likely part-qualified)
• High proficiency in Excel and Google Sheets, with a willingness to learn new systems as required
• Strong attention to detail
• Comfort working to tight deadlines

BUT ... more than anything else, we value horsepower, and hustle. What’ll make you stand out:

• The standard startup toolkit: initiative, energy, a high degree of comfort in an unstructured environment, and a willingness to work across a broad range of tasks
• A bias to action - a proven track record of getting things done, at high tempo
• A relentless drive to improve and optimise

You can expect:

• A competitive salary and annual bonus programme
• Study support towards gaining a relevant accounting qualification
• 25 days of holiday - and 1 additional day for each year of service
• Vitality health insurance
• 3% pension matching
• £500 annual learning and development budget
• 3&2 working week - work from home (or anywhere else) 2 day per week
• Regular team socials and events
• Perhaps the most generous 'trouser allowance' anywhere in the world*

*unproven, but highly likely

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Job Description

Longbridge is looking to add a Reverse Mortgage Processor to our first-class Operations Team.  Please note: Must have reverse processing experience.

Job Description: 

LBF is seeking a qualified Reverse Mortgage HECM & Proprietary Processor. The Processor gathers initial loan file documents, completes pre-review to ensure all documents to qualify borrower are complete and entered into the LOS systems and submits file to Underwriting. The Processor must be able to review approval conditions submitted for accuracy and clear as needed or submit to Underwriting in a timely manner. Professional communication, verbal and written, is a must requirement. Once the file is cleared for close by the Underwriter, the Processor is responsible for final review of data prior to closing department. This position can be located in our Paramus or Houston office, be hybrid or remote. 

Primary Responsibilities:

• Process applications from submission, to underwriting and closing
• Communicate daily with loan officers, borrowers, underwriters, closers, AMCs, and title companies
• Reviewing, uploading, organizing, and labeling of file documentation into loan imaging system
• Analyze Credit, income, tax returns, asset documents and payment history
• Clearing loan conditions for final loan approval
• Other duties and/or mortgage or company related tasks as assigned by Management
• Ensure confidentiality of client files
• The employee must work well under pressure, meeting multiple and sometimes competing deadlines.

• At all times, the Processor must demonstrate professional behavior with colleagues’ management and customers
• Must be able to work independently and also as part of a team
• Strong customer service and communication skills are a must

Qualifications

Qualifications: 

• Minimum 3 years FHA Processing experience preferred
• Must have reverse processing experience
• Strong understanding of regulatory compliance as it relates to mortgage lending: TILA, RESPA, Reg B, Reg C, etc.  
• Ability to exercise independent judgment and use problem-solving skills.  Handle multiple tasks and prioritize workloads to meet deadlines.  
• Work independently with exceptional attention to detail. 
• Excellent communication skills and professional interaction with all customers (internal and external). 
• Detail oriented and highly motivated to work in a fast-paced environment.  
• Proficient computer skills required (Word, Excel, Outlook)  

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If you’re ambitious, love food, and want to be part of a company filled with opportunities, keep reading.

Marley Spoon is a direct-to-consumer manufacturing business with a waste free supply chain. We deliver top quality fresh ingredients in the exact quantities required with chef-designed easy-to-cook recipes, to thousands of households across the globe. Together we build brands customers love. Currently we operate various brands that are serving households in the US, Europe, and Australia: Marley Spoon, Martha Stewart & Marley Spoon, and Dinnerly.

So, ready to cook up an application?

Our Finance team is looking for a Finance Manager who will be responsible for the FP&A, Controlling and Accounting functions. They will serve as a business partner to the global leadership team and the global finance team.

Responsibilities:

• Deliver timely and comprehensive analyses of business performance, particularly around drivers of Contribution Margin (food, manufacturing and logistics costs).

• Deliver regular KPI reporting to provide transparency on business performance.
• Deliver monthly and quarterly business reviews.
• Assess innovation and margin accretive projects (i.e., new box setups, meal occasions, adjacent categories).
• Lead month-end close for all financial statements in the region.
• Partner closely with Marketing to help drive Revenue performance and topline forecasts.
• Deliver ad hoc strategic analyses.
• Anticipate and plan for business risks in collaboration with the regions’ business functions.
• Provide input to Investor Relations communications as needed.
• Influence P&L, Balance Sheet and Cash Flow statements.
• Manage the invoice approval matrix across all functions to ensure empowered and accountable teams, and revise and approve regular vendor payment runs.
• Influence Controllership team in the management of the balance sheet and inventory.
• Oversee budgeting for the region across all functions, including at quarterly and annual planning and forecast periods.
• Serve as a business partner to the overall business.
• Partner closely with the regional teams in building, assessing and prioritizing CapEx projects.
• Identify process improvements for financial planning and interactions with other functions and work with the Head of Transformation on their implementation.
• Collaborate in payroll, compensation and headcount planning with regional Heads of People Operations.

Required:

• Minimum 7 years practical work experience, including in a strategic finance capacity.
• Prior experience in Financial Analysis & Planning or Business Controllership roles.
• Solid experience managing/understanding the P&L and business context and understanding of performance drivers.
• Strong Excel and PowerPoint skills.
• Fluent English.
• Project management skills.
• Experience leading and managing a team of direct reports accompanied by a coaching/developing leadership mindset.
• Excellent analytical and strategic thinking skills, including ability to review complex data, pulling out key insights & translating into concise communications, as well as anticipate risk.
• Ability to liaise confidently and assertively in an entrepreneurial environment whilst maintaining goodwill with stakeholders.
• Assertive, independent and self-sufficient, with the ability to cope effectively under pressure and meet tight deadlines.
• Commercial and financial acumen and an ability to understand the needs of diverse stakeholders.

Preferred:

• MBA / Financial Certifications / Postgraduate finance work.
• Knowledge of Balance Sheet/Cash Flow Statement.
• Prior experience in Direct-to-Consumer/Ecommerce scaleups or high growth FMCG companies.
• Management consulting experience in combination with client-side experience.

Germany:

• Flexible working hours; hybrid work framework (remote or office).
• 30 paid days off per year.
• 5 training days per year.
• Possibility to be a part of Marley Spoon’s success with an outstanding equity program.
• Corporate pension scheme (we add 20% on top of your contribution).
• Discounts for Marley Spoon and/or Dinnerly boxes delivered to your doorstep.
• An open, diverse culture with over 50 nationalities of friendly, fun-loving foodies!
• A beautiful office by the canal in buzzing Kreuzberg.

Portugal:

• Flexible working hours; hybrid work policy (remote or office).

• 22 annual leave days and +2 days for every year of tenure (up to a combined maximum of 28).
• 5 training days per year.
• Private health and dental insurance provided by Allianz.
• Food allowance of 7.62 euros per worked day.
• Possibility to be a part of Marley Spoon’s success with an outstanding equity program.
• 24/7 confidential employee assistance program.
• An open, diverse culture with over 50 nationalities of friendly, fun-loving foodies.
• A cozy office in the heart of Lisbon.

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LawnStarter is the nation's leading on-demand platform for lawn care and landscaping services, and our vision is to be a one-stop shop for all outdoor home services. Over the past 10 years, we've grown to 120 metro areas, raised $30 million in funding, and acquired our biggest competitor, solidifying our leadership in the space.

We’re looking for a data-driven, strategic, and customer-focused Channel Manager to oversee key acquisition and growth channels.

This role is crucial for driving customer acquisition, improving lead quality, optimizing cost-per-lead, and enhancing our reputation across multiple platforms and brands

What you'll be responsible for

Channel Management: You’ll manage lead acquisition efforts across various digital platforms, focusing on optimizing channel performance to drive growth and enhance brand visibility. This includes handling partnership, affiliate, and local listing channels to ensure a comprehensive approach to customer engagement.

Customer Success Oversight: You’ll lead partnership customer success teams to foster high levels of client satisfaction and engagement, ensuring timely and effective communication while building strong relationships with our customers.

Reputation and Review Management: You’ll manage and monitor our ratings and review platforms to strengthen brand reputation, actively responding to customer feedback and promoting positive experiences.

Pro Acquisition Management: Manage posting activities across various channels to support pro acquisition, ensuring an optimal posting frequency to maintain a steady flow of new pro signups.

Process Automation: You’ll utilize tools and technologies like Retool and Zapier to streamline operational workflows, increasing efficiency through automation and reducing manual processes.

Referral Program Growth:You’ll develop and enhance the referral program to increase customer acquisition, leveraging strategic partnerships and innovative incentives to drive participation and results.

Cross-Functional Collaboration: You’ll work closely with product, sales, engineering, and customer service teams to align channel strategies with broader business objectives, ensuring that our efforts support overall company goals.

Exploring New Channels: You’ll constantly evaluate and test new acquisition channels, ideating and iterating strategies to discover opportunities that deliver positive ROI and contribute to business growth.

What we’re looking for

Partnership and Channel Management Expertise: You’re an expert in managing high-stakes partnerships and know how to optimize for both lead quality and customer satisfaction. You have a strong background in channel management, preferably in a high-growth industry such as home services, ticketing, travel, or other marketplace models. Your experience allows you to identify and maximize opportunities within complex, multi-layered platforms.

​​Experience with Multi-Channel Acquisition: This role is more than managing a single channel – it requires overseeing multiple acquisition channels at scale, each with unique demands and seasonality. You’ve successfully managed paid, affiliate, and local listings channels to drive growth, with experience in balancing acquisition goals across a variety of digital marketing platforms.

Data-Driven Marketer:You are both analytically minded and business savvy, skilled at interpreting data to inform strategy. Proficiency in data tools like Excel and SQL is a must. You can translate insights into actionable strategies, sharing results with stakeholders to guide decision-making.

Process Automation and Efficiency Mindset:You’re resourceful, always looking for ways to increase efficiency through automation and AI. You have experience with tools like Zapier to streamline workflows, enabling the team to scale acquisition efforts while reducing manual work.

Hands-On and Team-Oriented: As a key contributor, you’ll be directly involved in the daily management of channel operations. You work well within a team, actively handling tasks, and collaborating across departments to ensure smooth execution and alignment with broader goals.

• Great Culture: One of the top places to work in Austin in 2018, 2019, and 2020, and in the US in 2021, we are all about the team. That’s why we have spent a massive amount of time finding humble, passionate, and smart folks that you will get to work with every day.
• Work from the comfort of your own home
• $55-$65k USD annually. depending on experience

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About Demyst

At Demyst, we're transforming the way enterprises manage data, eliminating key challenges and driving significant improvements in business outcomes through data workflow automation. As we launch the next generation of our platform (https://zonic.demyst.com/), we're expanding our team and seeking talented individuals to help us scale.

We simplify workflows, eliminating the need for complicated platforms and expensive consultants. With top-tier security and global reach, we're helping businesses in banking and insurance achieve digital transformation. If you're passionate about data and effecting change, Demyst is the place for you.

The Role

As Enterprise Sales Director, North America you will be responsible for new logo acquisition within the region, and be rewarded for new and incremental ARR sales plus retention. 

Demyst’s target market is Tier 1 Banks & Insurers; typical buyers are Heads of Digital Transformation, Product / Program / Platform owners, and their teams. These teams are driving significant change to their business, pursuing workflow automation outcomes across marketing, customer acquisition / conversion, risk, fraud / KYC, and servicing. Following an easy onramp for the 1st use case, deals have an enterprise sales size, length, and complexity. Partnering with internal technical subject matter and data experts you will lead the strategy, activity, and closing of all sales motions across your target accounts - particularly new logos.

To achieve quota, you will need to gain an intimate knowledge of your clients and prospects, and as such should expect to spend significant time onsite with them. You will be the voice of your customers internally and should keep up to date with the latest industry trends and topics.

You will undergo a thorough onboarding program, learning independently and from colleagues with deep technical know-how from across the world. You will have great benefits, autonomy, and flexibility in work, with unlimited upside reflecting the value you can deliver to customers.

Demyst is a remote-first business with staff situated across the globe. This role requires significant travel within the US, and as such, you will need to be based in the United States, within commutable distance of a major airport to facilitate travel.

• A natural hunter with 5+ years enterprise sales experience (SaaS, Software, or Data Management solutions preferred)
• Experience selling into Banking, Insurance, and FinTech industries, with a strong understanding of the core functions and roles within the client, as well as the external factors and strategic goals across the industry
• Demonstrable success in meeting and exceeding 7-figure sales quotas; and a proven ability to drive large, complex sales from start to finish, utilizing excellent communication, written, and presentation skills
• Proficient enough technically to understand both client & Demyst data architecture, tools, and workflows - coordinating with technical pre-sales to propose Demyst deployment patterns
• Proven stakeholder management and engagement - up, down, and across the client organization and within Demyst
• Strong ability to influence through thought leadership and consultation at all levels within global, matrixed organizations
• Excellent listening skills, a polished interpersonal style, and strong emotional intelligence
• BA/BS (or MA/MS) in a relevant field; MBA preferred
• Be based and have a right to work in the United States and be situated within driving distance of a major airport to facilitate travel
• Prior knowledge of enterprise sales methodologies (e.g., MEDDPICC) desirable

• Operate at the forefront of the workflow automation industry, and work with the largest industry players in an emerging field that is fueling growth and technological advancement globally
• Have an outsized impact in a rapidly growing team, offering real autonomy and responsibility for client outcomes
• Stretch yourself to help define and support something entirely new
• Distributed team and culture, with fully flexible working hours and location
• Collaborative, inclusive, and dynamic culture
• Generous benefits and compensation plans
• ESOP awards available for tenured staff
• Join an established, and scaling data technology business

Demyst is committed to creating a diverse, rewarding career environment and is proud to be an equal-opportunity employer. We strongly encourage individuals from all walks of life to apply.

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Job Description

We are looking for a skilled Business Development Manager who can help us expand our presence in the USA staffing industry. The ideal candidate will have a deep understanding of the industry and possess excellent networking and negotiation skills. They will be coming with their own 1-2 potential clients and their primary responsibilities will include identifying potential partners and clients, building relationships, and closing deals. The Business Development Manager will work closely with our team to create and execute strategic plans to grow our business. The successful candidate will possess the following skills: - Strong industry knowledge and experience in US staffing - Excellent networking and negotiation skills - Ability to identify and analyze market trends and opportunities - Strong communication and presentation skills - Proven track record in closing deals - Detail-oriented and able to work independently. We are looking for an expert-level Business Development Manager who can hit the ground running and help us achieve our business goals.

Qualifications

Client Acquisition: Identify, target, and acquire new direct clients for US staffing services, including businesses and organizations seeking staffing solutions.

Lead Generation: Develop and implement lead generation strategies to identify potential clients through various channels, such as cold calling, networking, and online research.

Sales Pitch: Develop and deliver compelling sales pitches and presentations that showcase the staffing services, the agency's expertise, and the benefits of collaboration.

Negotiation and Closing: Negotiate terms, pricing, and contracts with clients, ensuring agreements are mutually beneficial and in line with the agency's goals.

Market Research: Stay informed about industry trends and client needs in the US staffing market to tailor services and pitches accordingly and to spot new opportunities

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Be a part of the team building the future of healthcare!

Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.

Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.

We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you.

Your Role

Reporting to the Chief Commercial Officer, the Manager, Sales Operations will focus on meeting and exceeding our revenue goals. You’ll work as an individual contributor in our sales operations function, ensuring seamless collaboration between sales, marketing, and customer success teams as well as other key functions within the organization. This role will be responsible for the development of sales resources including training programs and creating materials for prospect meetings, lead the RFP process with prospective customers and partners, and ensure operational excellence by managing our sales pipeline (we use Salesforce as our CRM) and reporting on funnel progress to key stakeholders throughout the organization. Above all, you’ll operate in lockstep with our CCO and Sales team to drive revenue growth that allows us to bring value to our customers and members. 

You will:

• Develop and execute a tactical plan for the commercial operations function that is well-aligned with the overall commercial strategy and priorities of the company
• Manage our deal desk and deal exceptions process
• Manage and maintain our Salesforce CRM instance, and assist with training sales reps on our standard operating procedures
• Create standardized and ad hoc reports that provide insights into KPI trends that help drive and improve our growth strategy, including supporting our CFO with forecasting and planning. KPIs will include reporting on key sales indicators like opportunity quality, time in stage, stage-by-stage analysis, competitive differentiators and barriers to sales, closed-lost analysis, etc. to improve our overall sales velocity over time
• Work cross-functionally to respond to inbound RFIs and RFPs, as well as supporting our Sales team by leading our value modeling / client proposals process
• Oversee field effectiveness and enablement operations including territory planning, account management and sales training, sales performance tracking, incentives programming, development and delivery of customer engagement and sales enablement tools in collaboration with Product Marketing
• Assist with the planning and execution of lead generation events and strategic partnerships to deliver on MQL targets for each market

You’d be a good fit if:

• You have 5+ years of relevant professional experience
• You are experienced operating within Salesforce
• You possess excellent project management and organizational skills, as well as strong analytical / modeling skills to quantify our growth
• You are excited to work in a highly cross-functional role that is critical to our growth
• You thrive in ambiguous situations
• You have proven leadership skills with the ability to build credible and strong relationships
• You enjoy working in a fast-moving, dynamic startup environment with limited oversight

It’d be nice if:

• You’ve worked in a growth-stage environment and understand how to operate both in the day-to-day as well as set up the company for scale
• You have experience working at a health plan, within the employee benefits space, or general knowledge of self-funded health plans
• You’ve owned a quota before

Our office is in Watertown, Massachusetts, but we’ve developed a robust remote working structure to give us more geographical flexibility while hiring for many positions. This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building.  

Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.

We are always looking for valuable talent to add to our growing team. Even if you’re not sure this role is the one for you, don’t let that stop you. We’d love to have a conversation to see where you could fit.

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Job Description

The Role:

As a Sr Sales Enablement Specialist, you will work with sales professionals, sales leaders and the sales enablement teams. Reporting to the Global VP of Sales Enablement, you'll work cross-functionally to design and deliver comprehensive sales playbooks as our company grows and scales. You're a self-starter who can create scalable programs, work with a variety of project types, deliver measurable increases in productivity and are excited about the opportunity to shape the development of our quickly growing team. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications. This is a remote position.

How You Will Make an Impact:

• Become a subject matter expert on our products and offerings
• Stay informed on competition, industry trends, and business news to support product positioning and go-to market plans
• Regularly spend time with team members to understand challenges and build sales enablement deliverables to meet their needs
• Utilize Excel, Powerpoint and other tools to design and deliver enablement
• Participate in the enablement team and the sales teams as a valued member
• Craft effective sales enablement in close collaboration with the Enablement/Sales/Marketing/Product teams
• Assist in the ongoing development of content for Highspot (sales enablement platform)

Qualifications

• Bachelor's degree
• Experience in an enterprise sales enablement environment or sales role
• Strong business and financial acumen
• Experience in Powerpoint presentations
• Strong interpersonal skills, and excellent communication skills both written and oral
• Self-motivated; highly driven to produce results.
• Adept at project management and cross-functional collaboration.
• Excitement for and the ability to thrive in a fast-paced environment with a growing team

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Job Description

The primary purpose of the Business Development Manager is to grow and develop total Jack Link’s sales & profitability across Multiple Business Segments in the Away From Home channel.  This position will require working with the Senior Customer Development Managers to develop and implement detailed strategic sales plans for the Independent Hardware business.  This includes managing a broker network, trade show management and strategic account calls. The idealcandidate will live in the Midwestern United States.

The responsibilities of this position shall consist of, but not be limited to, the following:

• Achieve top & bottom-line sales & profit goals with a significant focus on generating profitable growth.
• Develop plans for channel-specific business opportunities focused on expanding Jack Link’s presence in existing outlets and gaining new distribution in new outlets.
• Responsible for analyzing sales territory and developing an action plan to achieve sales goals.
• Collaborates with cross-functional teams (Product Management, Trade Marketing, Research & Development) in creating both short & long-term category and channel strategies.
• Create and present information in a compelling and persuasive manner.
• Effectively wire relationships throughout customer organizations and at various levels internally at Jack Link’s: Executive Management, Operations, Supply Planning, and Marketing.
• Provide creative solutions that are in the best interest of Jack Link’s.
• Manage deduction & Accounts Receivable issues on all applicable accounts.
• Responsible for managing a broker team within the independent hardware segment.

Qualifications

Required Education:

• Bachelor’s Degree in business or related field, or equivalent.

Required Experience:      

• 4+ years of CPG account management and related sales experience in one or more of the following channels: Hardware, Foodservice, Vending, Specialty Retail.
• Developing and executing multi-year strategic plans.
• Strong analytical capabilities to identify trends, opportunities, and business insight.
• Strong business acumen; specifically, with Trade Management and Demand Planning.
• Expert skill level in Microsoft applications.
• Strong written, verbal and presentation skills; must work effectively with all levels of management and team members.
• Effective problem-solving skills.
• Goal oriented & well organized.
• Excellent interpersonal skills needed for working cross-functionally with internal and external teams.
• Ability to interface with multiple levels of an organization.
• Be able to handle and make tough decisions on behalf of the company.
• Proactive (high sense of urgency) and committed to delivering results in a fast paced, demanding work environment.
• Must demonstrate effective leadership, problem solving, presentation, and team member motivational skills.
• Travel at least 20%

Preferred:

• MBA

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Job Description

As the Territory Manager, you will enjoy working with customers of all sizes to attain financial sales goals through maintaining and growing the relationships with distributors, dealers, and construction professionals. With support of the inside sales and marketing team you will implement promotions, programs and processes.

The ideal candidate will have experience in decking or building materials, outside sales, be extremely autonomous, and be able to travel overnight up to approximately 50% a month.

This remote position is based in the Spokane, WA, or Missoula/Bozemand, MT areas.

What You'll Be Doing:

• Sales, Margin and Expense budget achievement- monthly, quarterly and annually
• KPIs performance improvement- Fiberon Market Share, Dealer Share, Product Positions and Builder Share
• Key Dealers and Users acquisition and retention
• Optimizing local Distribution to grow Market Share
• Develops annual business plan with Regional Manager which will result in the Territory Manager exceeding Territory financial budgets.
• Conducts professional semi-annual Joint Business Planning Meetings with RM and local Distributors
• Effectively and consistently utilizes CRM and the Sales Process of the Company
• Makes effective presentations using a variety of methods i.e. F2F, Go To Meeting (GTM) to both small and large groups
• Gathers and remits to Sales and Marketing management competitive programs, promotions and tactics employed
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team

Qualifications

Basic Qualifications

• Valid State issued Drivers’ license
• 4+ years outside sales experience
• Must live within the core geography
• Well-versed using Microsoft Suite (Outlook, Word, Excel, PowerPoint)
• Enjoys public speaking and has ability to demonstrate products and company advantages to groups of all sizes.

Nice To Have:

• Bachelor’s Degree
• Building Industry experience
• Professional sales training program or certificate
• CRM experience

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About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.

If you are hard-working, diligent, self-motivated and enjoy being compensated for your success then we want to hear from you. If you like to hustle, collaborate and succeed then you will enjoy this role. If you want to be at the forefront of technological development and regulatory change then we are the firm for you.

What does this role entail?

• Help to shape the design of a global advisory, consulting and systems integration partner program in the region
• Execute the strategy for global advisory, consulting and systems integration partners in the region, combining best practices with market leading innovation to deliver a standout partner experience
• Roll out the program regionally, with a view to driving a consistently high-quality partner experience across different countries and time zones
• Drive revenue through, and manage a co-sell motion to increase software sales with, and through, global and regional advisories and systems integrators
• Build and manage strategic relationships with partnership executives and sales executives to ensure the highest levels of efficient operational interaction, with the objective of creating or accelerating new business within region
• Identify and create well-qualified opportunities for sales teams to engage and support partners throughout the sales cycle; driving or assisting as needed
• Build and manage partner business plans, ensuring there are clear and mutually agreed targets to drive partner success
• Develop co-marketing opportunities with partners and execute marketing plans that create opportunities for new business
• Leverage existing relationships within known partner organizations to develop deep and trusted advisory, consulting and systems integration relationships
• Collaborate with senior sales executives and their field sales teams on opportunities sourced or influenced by partnership initiatives
• Provide input into competitive sales enablement collateral and tools in the form of presentations, briefs, white papers and web site content to support Fenergo’ s solution within the partner’s offering
• Drive Fenergo’s field sales engagement with partners in co-sell, reseller, referral and teaming models
• Negotiate legal and financial agreements to underpin the partner models which are prioritised as part of the regional strategy
• Manage partners effectively with a clear governance process, with executive quarterly business reviews, monthly status meeting, and other governance activities as required
• Work with the Global Advisory and Systems integration partner program lead to identify opportunities for improvement and deliver these into the program, and or wider Fenergo business
• Work closely with the broader partner team to ensure that partners are on-boarded effectively, enabled, trained and certified and fully supported in their partner engagement with Fenergo.

Desired Experience

• Minimum 3-5 years of working in a scale up software company working in Partnership and Alliances, in a business development capacity, with a proven track record of generating software licence revenue through partnerships
• Must have experience working internationally
• Must have experience of working with a wide array of partnership models – MSP, Reseller, Implementation etc.
• Proven track record of consistently meeting or exceeding assigned goals and targets
• Practical problem-solving capabilities with a ‘get it done’ attitude.
• Ability to create buy-in, both internally and externally, to overcome potential hurdles in adoption of successful thriving Partner business.
• Strong communication skills and relationship building skills, comfortable working with C-level executives and building relationships across senior executives across client and partner organizations
• Ability to shape, develop and drive new go-to market strategies and propositions with partners
• Great written and oral communications including compelling presentation skills
• Team player with desire to be a help improve a strong team, and develop themselves
• Believes that work should be fun, challenging and a rewarding experience

Nice to have / Skills that could make the difference.

• Degree in Business/Technology or equivalent
• Background in the Banking, Financial Services or Insurance sector (BFSI) in a sales, relationship management or senior operations role, and who has experience of delivering consulting, advisory services and systems integration of mission critical software platforms into Financial institutions.
• A passion for how technology and innovation can help solve the serious challenges that our customers face every day in fighting financial crime.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Comprehensive healthcare coverage through Bupa
• Company pension contribution
• Life assurance, income protection, and critical illness plan
• 25 days of annual leave
• 3 company days
• A very competitive commission plan
• Workplace nursery benefit
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, including flexible working hours, work from home policy, a cycle scheme, a sports and social committee, and more
• Buddy system for all new starters
• Collaborative working environment
• Extensive training programs, both in the classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies
• Defined training and role tracking to allow you to see and assess your own career development and progress
• Active sports and social club

Diversity, Equality and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

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Job Description

In our Salesforce development team, testing is currently performed manually. We are looking for experienced Senior Quality Engineers to establish a robust test automation framework that aligns with existing practices in our Azure development teams while considering the unique aspects of Salesforce. The role will involve initiating the automation of key parts of the application and, once established, scaling the team by onboarding junior Quality Engineers to accelerate the development of automated testing.

Responsibilities

• Collaborate with delivery, functional and quality engineering teams to define test scope for user stories, bug fixes, and features.

• Develop and execute both manual and automated test cases.

• Ensure thorough test coverage, especially for Salesforce-specific functionalities, and perform integration testing across modules.

• Maintain and improve test automation frameworks, focusing on scalability and reducing manual effort.

• Design, develop, and maintain automated test scripts utilizing our existing solutions, such as the test frameworks in C#, HTTP Client (for backend testing), Selenium WebDriver (for UI testing), and ADS, to improve collaboration between the SF and TPS teams. 

• Automate testing for Salesforce-specific services and components, integrating tests into CI/CD pipelines.

• Perform manual testing when needed, particularly for complex or new features.

• Identify gaps in the current QA process and suggest improvements to enhance overall testing efficiency.

• Own and deliver quality initiatives, ensuring alignment with team goals and high standards of delivery.

• Lead testing efforts for multi-phase projects spanning multiple sprints, collaborating across teams.

• Work closely with developers and cross-functional partners to clarify testing needs, resolve ambiguities, and align on technical expectations.

• Mentor and guide team members in understanding test automation frameworks and improving test coverage.

• Monitor and report on test progress, quality risks, and key metrics to stakeholders.

• Develop risk mitigation strategies for potential quality issues in Salesforce deployments.

Qualifications

• Experience with Salesforce testing, including Apex, Visualforce, and Lightning components.

• Hands-on experience with test automation tools (e.g., Selenium, Postman) and integration into CI/CD pipelines (e.g. Azure DevOps,GIT).

• Familiarity with Salesforce-specific testing tools (e.g., Provar, TestComplete) is a plus.

• Excellent problem-solving skills and ability to work independently in a fast-paced environment.

• Strong communication and collaboration skills.

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Job Description

• In conjunction with the business strategy, identify, to deliver existing or new markets to grow the business. Ensure feasibility and successful delivery of products or services
• Assist to maintain consistent contact and provide Sales and Marketing for the stipulated Region.  
• Coordinate and support for tender preparation and submission. 
• Prepare report on Sales.
• Assist in marketing business within the stipulated Region. 
• Handle all incoming mail or issues that related with Sales/Marketing.
• Make regularly scheduled sales calls on all major customers within the region.
• Attend trade shows as required to benefit the business
• Assist the Sales/Marketing Manager to identify New Business Opportunities for development.
• Identify the New Trend of Services needed by the Client
• Analyze Market Segments
• Educate Sales Force to convey company objectives, and set up sales programs
• Develop effective presentations to create awareness for current market conditions, market trends and client’s needs.
• Ensure that all sales are conducted within clients and recognized industry health and safety regulations.
• Maintain close contact with SGS affiliates on transnational operations.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Diploma or Degree in Engineering, Marketing, business or related field.
• Good interpersonal, presentation and communication skills, and good business acumen and the ability to adapt to the dynamic business environment
• Extensive experience in all aspects of developing and maintaining marketing strategies to meet organizational objectives.

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Vice President, Technology Communications

 Hybrid Work Structure: San Francisco, Seattle, Los Angeles, New York, Dallas or Austin (open to remote candidates)

ABOUT BURSON

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future.

Burson operates under WPP (NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.

THE ROLE:

Technology continues to re-write the rules and change the world -- and the stakes have never been higher. Want to be on the front lines, shaping the narrative for the companies and innovations that matter? As a teammate in the Technology practice at Burson, the world’s largest communications agency, you'll work with industry titans, global technology leaders, challenger brands and disruptive startups, crafting stories that resonate, inspire, and drive real impact. We're not about press releases and blogs; we're about building reputations that stand the test of time. If you're obsessed with all things tech, love a good challenge, and want to be part of a growing, curious and collaborative team, Burson's U.S. Technology practice is the place for you!

 As a Vice President on our growing U.S. Technology team, you'll play a key role in crafting and executing impactful reputation communications strategies and programs for both established and challenger brands.

We're looking for a strategic and creative individual with a deep understanding of the technology landscape and a passion for media relations. If you're a team player who thrives in a fast-paced environment and is eager to take ownership of client work, this is the opportunity for you!

THE WORK:

• Be responsible for providing senior communications counsel to clients, generating new business opportunities for the firm, and day-to-day management of significant client mandates.
• Experience working in an integrated, multi-team environment. You would play different roles on various projects depending on the client mandate and the expertise required.
• Develop and implement integrated communications strategies and programs, including media relations, thought leadership, and product launches, in collaboration with account leads and specialists across social, content, production and other disciplines.
• Maintain an active understanding and awareness of current affairs and industry issues, marketing objectives, technologies and products of your clients.

·       Identify opportunities for client growth, while fostering curiosity within your teams to identify new possibilities.

• Cultivate and manage relationships with key media contacts and influencers in the technology industry, securing impactful coverage and advocacy for clients.
• Supervise junior team members' work on assigned accounts, providing guidance and mentorship to support their professional development and to ensure high-quality work output for clients.
• Oversee and contribute to the development of high-quality written content, showcasing strong writing and storytelling skills.

 You're our ideal candidate if you:

• Live and Breathe Tech: You're passionate about technology for businesses (B2B) or consumers (B2C) and everything in between, and always curious about the latest trends and innovations.
• Thrive as a Leader: You're a natural at inspiring teams, delegating effectively, and fostering a positive work environment.
• Have a Strategic Mind: You can analyze complex challenges, identify opportunities, turn data into action and develop creative solutions.
• Are a Master Storyteller: You can craft compelling narratives that resonate with diverse audiences and achieve specific goals.
• Love a Fast-Paced Environment: You juggle multiple projects with ease, and always deliver exceptional results – all while having fun.
• Are a humble learner: You are a “learn-it-all”, not a “know-it-all,” and want to work with a team that offers endless opportunities for leadership development and professional growth.
• Are a Global Team Player: You crush it working with teams, colleagues and clients across different offices and time zones.
• Like to Work Hard, Play Hard: You want to work with a fun, collaborative, supportive and high performing team.

EXPERIENCE THAT CONTRIBUTES TO SUCCESS:

• You’ve been around the block and have 10-12 years of experience working in tech PR.
• You have direct, hands-on experience with clients in the at least two of these sectors:  AI, enterprise/B2B software or working with early-stage companies and the venture capital community.
• A track record with integrated, 360-degree campaigns in the B2B space.
• Past experience with industry verticals and customer success storytelling.
• Company “owned” events and tech industry events? You've been there, managed that, and have the results to prove it.
• You've led large-scale campaigns and know how to inspire a team to achieve amazing things.
• You've got a killer network of business and tech media contacts and industry influencers.

·       Desire to work in a diverse and inclusive organization as an active participant in culture initiatives, training opportunities and employee resource groups

BURSON PERKS:  

• Hybrid work environment that offers the flexibility and balance of working from home and going into the office
• Career growth opportunities through continued education, training & development courses, and BCW’s Career Pathing program
• Employee Resource Groups that provide our employees the platform to network, build key leadership skills, gain greater visibility and access to senior leadership, have an impact at Burson and the outside community and accelerate their careers
• Paid time off for vacation, sick and personal days, as well as Summer Fridays. Our Flexible Holiday Policy includes 9 paid holidays inclusive of Juneteenth and World Mental Health Day, with the option to swap out a company holiday for another personally significant day. We also offer paid time off for voting, jury duty, bereavement and school leave. In addition, our offices are closed for Winter Break between Christmas Eve and New Year’s Day.
• 12 weeks paid Parental Leave to bond with your new child, also inclusive of adoption and foster care
• Wellness benefits including healthcare, vision, dental and pet insurance, as well as free virtual or in-person counselling for mental health
• 401K Savings and Investment Plans
• Commuter benefits using pre-tax dollars per month to pay for eligible commuting & parking expenses
• WPP Employee Discount Program based on client roster
• More information on benefits can be found Here. 

ABOUT BURSON:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson operates under WPP (NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com

At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work.

The base salary for this position at the time of this posting may range from $75,000 to $180,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. We offer a competitive benefits package, click here for more details - https://www.wpp.com/en/careers/wellbeing/benefits-at-wpp-in-the-us.

As an Equal Opportunity Employer, Burson does not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, gender, gender identity or expression, marital status, military status, national origin, or ancestry.

For more information, visit www.bursonglobal.com

When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Recruitment Privacy Notice:

https://www.bursonglobal.com/p/recruitment-privacy-notice

California Recruitment Privacy Notice:

https://www.bursonglobal.com/p/california-recruitment-privacy-notice

Our careers page is designed to be accessible to everyone. If you need any specific accommodations during the application process, feel free to reach out to us at appaccommodations@bursonglobal.com. Please note that this email is for applicants needing special assistance, so we may not be able to reply to other inquiries.

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Job Description

Your Career

The Regional Sales Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you are responsible for leading and driving sales engagements. You are motivated by the desire to solve critical challenges facing our customer's secure environment and are prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. 

Your Impact

• As a Regional Sales Manager, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• You will be responsible for selling our multiple award–winning portfolio of solutions in network security, SASE, endpoint and cloud security
• Your account base will include public and enterprise clients
• Bring your experience and consultative selling skills to initiate long–standing relationships with prospective customers and executive sponsors
• Your focus will be to create and implement strategic account plans focused on attaining enterprise–wide deployments 
• Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks 
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company–wide meeting
• The sales territory is Romania & Moldova

Qualifications

Your Experience

• A successful track record in selling complex cybersecurity solutions 
• A hunter mentality with proven ability to win and expand accounts
• Experience cultivating mutually beneficial relationships with partners (system integrators, resellers, consultancies, ISVs) to expand the go–to–market approach for our customers
• Able to lead all aspects of the sales cycle with the ability to uncover, qualify, develop, and close big tickets as well unlock new growth opportunities
• Possess a successful track record making/exceeding sales targets
• Excellent time management skills, and work with high levels of autonomy and self–direction
• English and Romanian language proficiency – strong communication and presentation skills (written and spoken)
• Willingness to travel

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Job Description

• Gather and prepare data to support analytics from a variety of data sources including internal systems, databases, Excel spreadsheets and flat files, as well as, external sources if necessary  

• Create and maintain analyses, reports and ad hoc report by using Power BI under Supervisor Oversight 

• Prepare Reports for distribution to Various business segments : Glossary, description 

• Ensure all data tables are loaded timely and are using correct and consistent KPI logic 

• Analyse data and systems to identify patterns, trends, and opportunities for improvement 

Qualifications

• Demonstrated experience in a Business Analyst position
• Strong knowledge of Power BI and excel
• Excellent data analysis skills

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CeLeen, an operating firm of Command Holdings, is seeking a Business Operations Manager to support our USAID Office of Transition Initiatives (OTI) client. The Business Operations Manager (BOM) will provide comprehensive support across OTI’s operations and management division’s operational areas, with a focus on human resources, pay and benefits, performance management, contracting, field operations, and recruitment for an international development support organization.

The BOM will lead project-based efforts that are time limited in scope and designed to demonstrate material progress on key tasks and priorities using agile methodologies to deliver minimally viable products (MVPs). MVPs may include guidance, how-to’s, business process maps, other knowledge management products, or iterative improvements to existing documents. The BOM will also create visual depictions of complex data, update user guidance, and improve communication platforms to ensure the information is user-focused, easy to understand, and succinct.

The position requires strong analytical and process improvement skills, experience with identifying and interpreting federal rules and organizational policies, and the capacity to quickly understand and apply frameworks such as human-centered design, business process analysis, gap analysis, root cause analysis, and iterative problem-solving to operational challenges. The ideal candidate will have demonstrated increasing levels of independence in a related role for a period of 4-5 years, shown the ability to take initiative and lead projects, and/or have applied these skills to an international affairs or international development organization.

Responsibilities may include, but are not limited to:

Business Process Documentation and Analysis

• Thoroughly document and map current business processes related to HR, pay and benefits, recruitment, contracting, and performance management.
• Conduct gap analysis and root cause analysis to identify areas of inefficiency and propose recommendations for process improvements.
• Regularly review and update process documentation to ensure accuracy and relevance.

Process Optimization and Change Proposals

• Develop and propose process changes to streamline operations, improve efficiency, and enhance user experiences.
• Use business process analysis, human-centered design, and iterative problem-solving methods to refine and implement changes.
• Collaborate with cross-functional teams to ensure smooth execution and integration of proposed optimizations.

Visual Data Representation and Communication

• Create clear and engaging visual depictions of complex data sets to support decision-making and improve business processes.
• Design user-friendly dashboards, flowcharts, and diagrams to communicate business insights and process changes effectively.

Guidance and Website Updates

• Revise and update business guidance, policies, and procedures, ensuring content is user-focused, easy to navigate, and succinct.
• Oversee the updating of internal and external websites to reflect process improvements, provide clear and accurate information, and enhance user accessibility.

Collaboration and Stakeholder Engagement

• Engage with key stakeholders across multiple teams and divisions to gather insights, validate proposed changes, and ensure alignment with organizational goals.
• Lead or contribute to workshops, meetings, and training sessions related to business process improvements.

Expected salary range: $90,000-120,000.

Work Environment:

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
• Ability to sit at a computer terminal for an extended period of time.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 0-10% / Minimal travel.

CeLeen, an operating firm of Command Holdings, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.
At CeLeen, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. CeLeen is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

CeLeen will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to HR at hr@wwcglobal.com.

CeLeen is an Equal Opportunity Employer – we do not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

Celeen's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with HR at hr@wwcglobal.com.

Basic Qualifications

• Bachelor’s degree.
• Must have the ability to obtain and maintain a Secret Clearance. (Eligible to pass Federal security clearance process. Please visit the link for FAQs: https://www.dcsa.mil/mc/pv/mbi/gicp/).
• 5+ years of demonstrated experience documenting business processes, systems, information, or supporting knowledge management.
• Familiarity with operational areas such as HR, recruitment, pay and benefits, performance management, or contracting.
• Experience in international development or an understanding of international affairs.
• Strong analytical and problem-solving skills, with the ability to apply frameworks such as gap analysis, root cause analysis, and human-centered design.
• Proficiency in creating visual data representations, including dashboards, flowcharts, and other tools to depict complex data.
• Ability to manage multiple projects simultaneously and collaborate effectively with cross-functional teams.
• A proactive mindset with a drive to continuously improve business processes and operations.
• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Applicants must be currently authorized to work in the United States on a full-time basis. CeLeen will not sponsor applicants for work visas for this position.

Preferred Qualifications

• Current, active Secret security clearance.
• Demonstrated proficiency in Google Suite applications.
• Bachelor's degree in a relevant field (e.g., business, international affairs or international relations).
• Experience in international development, humanitarian aid, or an understanding of international affairs.
• Experience with website updates, content management systems, and user-focused content creation Ability to work in a fast-paced, dynamic environment, on a project-driven basis with clear timelines for delivery of measurable work outputs.
• Previous USAID experience.
• Available as soon as possible.

CeLeen offers a competitive benefits plan including:

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance

Eligibility requirements apply.

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Hike Code ????( Our core cultural values )

The Hike Code is our value system. We aim to live and breathe by these every single day. They inspire us to be the best we can be and they are weaved into every part of our decision making, how we review performance and much more. We have 9 core values:

• Top Talent in Every Role → Both a quest for greatness & shared values are important to us ????‍♂️
• Owner not a Renter → Proactive & radically responsible. Everyone is an owner ????
• Pro-Sports Team →Strength-based, results driven with a "team-first" attitude ⚽️
• Customer Obsession → We exist to delight our customers ????
• Think Deeply & Exercise Good Judgement → Clear mind, obsession to simplify & data-informed ????‍♀️
• Build & Make Magic → Courage to walk into the unknown and pioneer new fronts ????
• Be Insatiably curious & keep Improving →Curiosity to acquire new perspectives, quickly ????‍????
• Move Fast & Be Dynamic→ Ruthless prioritization & move fast ????‍♂️
• Dream Big, Be Bold & Think Long Term →Courage to climb big mountains ????

Skills & experience we're looking for ????‍????

• You have a Bachelor’s degree in Math, Statistics, Comp Science, Engineering, or other technical field is a must; Advanced degrees will be preferred | Top talent in every role  
• You have a very good understanding of mobile and Internet products, growth strategies and business dynamics | Be Insatiably curious & keep Improving
• You have 3 to 6 years experience performing quantitative analysis, preferably for an Internet or technology company| Top talent in every role
• You have strong hands-on experience with SQL and Python  I Think Deeply & Exercise Good Judgement
• You are comfortable manipulating, transforming, and analysing complex, high-volume, high-dimensionality data from varying sources. Experience with querying massive scale data with BigQuery is preferred   I Think Deeply & Exercise Good Judgement
• You have experience in reporting and dash-boarding with tools like Tableau, Google Analytics etc | Top talent in every role  
• You have good understanding of statistical analysis, data warehousing, data modelingI Be Insatiably curious & keep Improving
• You have proven ability to work in a fast-paced environment, meet changing deadlines and priorities on multiple simultaneous projects  I Move fast
• You have excellent organisational, communication, presentation and interpersonal skills  I Top talent in every role
• You enjoy working in both individual and team settings | Pro-Sports Team

You will ????

• Strategy → Continuously turn business questions into data analysis to make data & evidence based decisions and crucial business recommendations.
• Operations → Create visual displays of quantitative information to deliver effective presentations of findings and recommendations to multiple levels of leadership, develop and automate reports, iteratively build and prototype dashboards to provide insights at scale, solving for analytical needs.
• Collaboration →Collaborate with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations.
• Strategy →Have experimentation at the core of what you do. You own and evangelize data-driven experimentation in the team to improve the product offerings, and document it.

???? Benefits → We have tremendous benefits & perks. Check out work.hike.in to know more

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Middle Seat is a recognized digital media and fundraising leader, serving many of the nation’s most prominent progressive candidates and causes. We’re a full-service firm with email, advertising, creative, social, texting, web development and operations teams. We’re 40+ writers, designers, coders, and strategists, all passionate about creating real and lasting change. In just seven years, we’ve raised hundreds of millions of dollars with grassroots donors and helped elect or re-elect some of the nation’s most powerful voices for change.

We’re hiring a Chief of Staff to help lead us into our next chapter. We’re looking for candidates with extensive experience in management and decision-making roles who can earn the team's confidence on day one. As Chief of Staff, you’ll steer our team of department leads and take responsibility for the success of the company as a whole.

Middle Seat is proud to be driven by our values, and we’re looking for a Chief of Staff as passionate about making progressive change as our clients and teammates. Check out a sample of our client list below, and if this opportunity sounds like a good fit, please apply today.

• 350.org
• ACLU TX
• AFL-CIO
• Alexandria Ocasio-Cortez
• BLMGFN
• Bob Casey
• Bob Ferguson
• Community Change
• Courage to Change
• Cut Cruz PAC
• Forward Montana
• Green New Deal Network
• Human Rights Campaign
• Janeese Lewis George
• John Fetterman
• Justice Democrats
• Katie Porter
• Lead Locally
• Lina Hidalgo
• Lucas Kunce
• March for Our Lives 
• MoveOn
• National Nurses United
• Powered by People
• Pramila Jayapal
• Rob Bonta
• Sarah McBride
• Sister District
• Squad Victory Fund
• The Hub Project
• Wes Moore
• Women’s March

Strategic Leadership

• Takes the lead on high-level decision making, setting the corporate direction and strategy in coordination with our management team
• Creates and maintains strategic growth plans for the company
• Works with partners and management team to mold and set the company’s values, vision, and direction
• Reviews the performance of all operations, comparing them with the company's objectives and recommending appropriate measures to improve performance and results.
• Takes the lead on internal initiatives in collaboration with team managers

People Management

• Leads and directs agenda development for management level meetings
• Manages team leads for ads, email, creative, web development, social+texting, accounting, and people+culture teams at Middle Seat
• Conducts weekly check-ins with team leads
• Sets professional growth goals for team leads
• Sets revenue, staffing, and process growth goals for team leads
• Conducts 6-month performance reviews for leadership level staff
• Hold or schedule regular trainings for managers to help them establish effective supervisory relationships and leadership skills
• Creates new job descriptions at the management level
• Work closely with People and Culture lead to foster and implement internal equity and inclusion strategies
• Work with management team to plan and execute staff trainings
• Develop cross-departmental processes for managing and forecasting capacity needs
• Think holistically about the culture and health of Middle Seat and new processes to improve efficiency and staff retention
• Work with People and Culture lead and department leads to develop new structures and role definition within departments
• Work with the People and Culture director and department leads to discipline and handle termination of employees as per the organization’s policies

Financial Oversight

• Works with our accounting team to shape and execute on firmwide and department-specific budgets, goals, and projections
• Works with the partners to establish short-term objectives and long-range goals, and related plans and policies
• Presents regular reports on the status of the company's operations to the partners and management team
• Identifies opportunities to maximize revenue or reduce costs inside of budget
• Identify and scope out new areas for business growth, sales and expansion

External Relations

• Manage external vendors, partners and projects including but limited to: legal teams, CPA firms, data firms, security firms, anti-racist firms, and anti-harassment firms
• From time to time, represent the business at sales meetings, in concert with Special Assistant, relevant team leads, and partners
• Work with partners and management team to identify prospective client leads
• As needed, take the lead on generating publicity for the firm — how can we tell our story on our website/social media, how can we tell our story in our proposals
• Leads on union-leadership relations
• Takes the lead in responding to labor management committee meeting questions
• Work to develop a proactive relationship with union representatives and staff to create a sustainable work environment
• Represents the management team in collective bargaining negotiations

• Extensive experience in professional leadership roles
• Comfort taking the lead on strategic planning and delegation
• Experience managing and providing clear feedback and supervision
• Strong business acumen and a desire to participate in the growth of Middle Seat
• Demonstrated experience in and knowledge of the political space in digital, fundraising, campaigning, advocacy, or nonprofits

Salary and Benefits

• Salary starts between $200,000 - $250,000
• Pathway to partnership after demonstrated success 
• Profit sharing plan: share in the growth and success of Middle Seat
• Regular raises
• 6% employer match on your 401k retirement account
• 100% premium coverage for health, dental, and vision on a zero deductible plan
• $300 monthly mental health reimbursement
• 20 paid vacation days off, plus your birthday and work anniversary off
• Unlimited sick leave
• 12 weeks of paid leave for new parents
• Commuter benefits for public transportation
• Coworking space (WeWork, etc.) stipend for employees outside of the D.C. metro area
• $50 mobile phone subsidy monthly
• $100 monthly student loan reimbursement
• $1,000 annual professional development reimbursement

We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply.

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Job Description

In this position, the individual will be an individual contributor with responsibilities in design, development and deployment of supply chain planning solutions. He/she will drive and implement initiatives for supply chain planning tools and business process innovations.

Job Function

• Act as the Integration consultant focusing on integration between different Supply Chain applications and ERP systems
• Interact with solution architects and Business System Analysts at various Global locations on business requirements
• Analyze and understand business problems/requirements to propose effective technical solutions
• Develop functional/ technical specifications and have them successfully implemented.
• Conduct Unit testing, System testing and End User Testing
• Help support the current implementation and resolve critical issues
• Identify opportunities to automate and enhance the business process and systems
• Establish and maintain relationships with internal customers, and meet their expectations
• Prioritize and manage several open support requests at one time to meet Service Level Agreements

Qualifications

Required Qualifications:

• A Bachelor’s Degree in Computer Science, Engineering, or a related discipline
• 5+ years of experience in Design, implementation and support of Supply Chain Systems.
• Expertise on Database concepts (Oracle), PL/SQL scripting, systems infrastructure, systems development and software development Life cycle
• Strong analytical skills
• Excellent communication and inter-personal skills
• Must be a self-motivated individual, and have ability to manage multiple priorities with aggressive deadlines
• Experience with integration of JDA applications (Demand Manager/Planner, Supply Chain Planner, Factory Planner, etc.) is desirable
• Knowledge of SAP HANA is desirable
• Experience in supply chain data models is desirable

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Job Description

Reporting to the Senior Planning Manager, the primary role of the Senior Demand Planner is to oversee the sales forecasting process that guides the planning of production and distribution of our finished products, as well as the purchasing of our raw materials and consumables. The incumbent will be required to communicate and collaborate closely with the management team, sales, customer service, finance and marketing departments. This role will involve managing a sales and operations plan (S&OP) in collaboration with the heads of the above departments.

In addition, this role will require assistance in the implementation of a new ERP system. The ideal candidate will have experience with MRP/ERP systems and a sound knowledge of forecasting, planning and supply chain processes.

A day in the life:

Your day begins with an excellent opportunity to interact with your colleagues near the coffee machine. Once the chat is over, depending on your priorities, you focus on reviewing forecast adjustments and key metrics, especially forecast accuracy. You spend the morning analyzing data such as sales and inventory levels to refine forecasts and identify trends or sales behaviors that may differ from those predicted. With all the information you have found, you collaborate with members of the sales and planning teams to gather and share insights that will help build even more accurate forecasts. Then, taking into account the information provided by the planning team, you develop a strategy to include certain factors to consider for items in specific locations and update the data. The day ends with documenting useful information and preparing data or reports that will set the stage for a successful start to your next workday.

Responsibilities:

• Develop 12-month forecasts at multiple levels of aggregation using a variety of statistical methods, including regression, time series, etc. ;
• Weekly data analysis and cleansing to identify and record anomalies, special events and other variables to be taken into account when finalizing forecasts;
• Collaborate with sales managers to gather information such as product trends, warehouse stocking strategies, competitor analysis and any other information relevant to sales forecasts;
• Maintain the monthly Sales and Operations Plan (S&OP) with other company leaders and executives to align sales objectives, establish sales strategies and identify external variables that will impact forecasts;
• Analyze variances between actual sales and forecasts (forecast accuracy) to understand the variables affecting demand and to be able to explain them at monthly S&OP meetings;
• Assist in the establishment of minimum-maximum inventory, inventory turns, service level and overstock targets to meet corporate standards in all Techo-Bloc distribution centers & establish a production capacity plan, including production hours and product mix by plant;
• Identify and help resolve conflicts related to supply, demand and capacity availability propose product life cycles, such as forecasts for new products and identification of products that should be discontinued.

Qualifications

• Bachelor's degree in business administration, supply chain management, statistics or related field;
• Minimum 4 years' experience in demand planning and analysis;
• Knowledge of statistics and forecasting;
• Experience with R, Python and VBA (an asset);
• Advanced knowledge of Microsoft Excel (pivot tables, XLookup, Power Queries, graphs, etc.);
• Experience with MRP/ERP systems;
• APICS - CPIM (Certified in Production and Inventory Management) is an asset;
• Excellent attention to detail and commitment to deadlines;
• Strong verbal and written communication skills in French and English (English is necessary to serve our customers in the USA).

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Job Description

Key Responsibilities: 

• Lead the design, analysis, and development of complex mechanical systems and components compliant with the ATEX, IECEx and NEC500 directives and related standards

• Motor requirements definition, motor(s) selection and sourcing

• Conduct research, testing, and prototyping to validate new mechanical engineering concepts and technologies

• Perform simulations to validate mechanical designs and provide clear reports and recommendations the rest of the team

• Ensure compliance with relevant industry standards, regulations, and safety protocols

• Create and maintain detailed documentation drawings and assembly instructions for designs

• Identify and implement mechanical design and manufacturing process improvements to enhance efficiency, productivity, and quality

• Identify and resolve technical issues and provide support for manufacturing and field service teams

• Work closely with engineers, product managers, and other stakeholders to deliver high-quality products

• Collaborate with cross-functional teams to ensure the successful integration of mechanical engineering solutions into our products and services

• Reviewing the work of and provide technical guidance and mentoring to junior engineers

• Manage multiple projects simultaneously, ensuring timely delivery and adherence to project specifications

• Contribute to the strategic planning and decision-making processes, driving the company's mechanical engineering agenda

• Keep up with the latest trends, tools, and technologies to continuously improve products and deliver cutting-edge solutions

Qualifications

Requirements:

• At least 7 years of proven experience in mechanical design and development, or similar. with a strong portfolio of successful projects

• Proven track record of developing certified and scalable products 

• Proficient in using CAD software (Autodesk Fusion 360, and Inventor), and simulation tools (e.g. finite element analysis (FEA) tools)

• Mastery of selecting motors, mechanical components, manufacturing methods and implementing best Design for Manufacturing (DfM) practices

• Excellent problem-solving skills, the ability to troubleshoot complex issues, critical thinking, and decision-making abilities

• Strong English written and verbal communication and collaboration skills, with the ability to work effectively in a team environment

• Excellent attention to detail and organizational skills

• Experience working with international teams and in global markets

• Ability to work in a fast-paced environment and adapt to changing project requirements

• Demonstrated eagerness to learn new skills and take on diverse tasks, fostering both personal and company growth

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The position is responsible for the engineering design of new automated waterblast systems and accessories, as well as maintaining and improving current tool designs to enhance StoneAge’s product offerings. The Sr. Mechanical Engineer is responsible for product design from conception through sustainment. The Sr. Mechanical Engineer shall also serve to mentor more junior engineers and provide technical oversight as appropriate.  

This position reports to the Director of Engineering. 

ESSENTIAL FUNCTIONS 

Product Design: 

• Present new product ideas to Engineering team via the Engineering Meeting. Must have a collaborative nature. 

• Participate in the requirement development process for new products via end-user interface, and collaboration with the Business Development, Marketing and Engineering Teams.  

• Assess new engineering projects for viability (design limitations, cost concerns, functionality, and tradeoffs).  Present these issues to the engineering team along with recommendations for resolution. 

• Develop designs for new products that are reliable, cost effective, and easily manufactured. 

• Perform design analyses as appropriate (tolerance analysis, FEA, thermal, flow).  

• Generate and maintain engineering drawings from internal and external design criteria and in accordance with StoneAge drawing standards.  Assist in drawing and specification interpretation to maintain quality.  

• Estimate material/fabrication costs for new products and custom products – execute new product development to cost targets and communicate cost vs. performance conflicts early in the design. 

• Identify and communicate patentable technology during the creation of new products.  

• Prepare and facilitate product design reviews. Incorporate feedback into designs as permitted given product requirements. 

• Review product design and analyses of junior team members and provide technical advice and direction.  

• Lead design discussions and provide technical training within the weekly Engineering Meeting. 

• Work with QC to identify critical features and tolerances and ensure measurement capabilities.   

• Work with Purchasing, Outside Vendors and Internal Machine Shop as prototype parts are fabricated to ensure designs are manufacturable and easily inspected. 

• Assist CAD Technician on design as needed. 

• Track and log engineering time as appropriate. 

• Follow the New Product Development Process. Communicate project status in real time (no surprises).  

Product Test: 

• Assemble prototype products 

• Draft test plans and perform testing for evaluating the performance, safety and reliability of prototype designs.   

• Develop standard test methods for product and material conformance. 

• Review and evaluate field-tested units and customer feedback on field tested units to improve product design.  

Product Transition: 

• Support QC to disposition non-conforming parts related to the engineer’s product designs.  

• Coordinate with the New Products Team (Engineering, Purchasing, QC, Operations, Sales, Business Development, and Marketing) to ensure that new product designs transition smoothly into production.    

• Work with Manufacturing Engineer on Part ID assignment for new products or updates with existing products. 

• Train end-users, Dealers or StoneAge staff on proper tool assembly, maintenance and operation.  

• Create ECN’s when engineering drawings are revised and work with Production Control for recording/ implementing any reworks required outside the ECN process. 

• Assist manufacturing in the building, testing, and training associated with new products.  

• Assist Repair Technician on returned tools and rental items for repair and warranty. 

KNOWLEDGE AND TRAINING REQUIREMENTS 

Required: 

• Bachelor’s Degree in Mechanical Engineering from an accredited college or university.  

•  5+ years of relevant mechanical design experience. 

• CAD proficiency (Solidworks is preferred) 

• Knowledge of pneumatics and hydraulics.  

• Experience in design for manufacturing. 

• Experience in product research and development. 

• Hands-on mechanical or machining experience.  

• Working knowledge of MS Office software.  

The Sr. Product Engineer must possess at least one of the following skills: 

• Electro-mechanical design and control: 

• Knowledge of servo drives, motors, design and troubleshooting experience of motion control systems. 

• Experience programming Programmable Logic Controllers (PLC) and motion controls. 

• Knowledge of or experience with integrating HMI (Human Machine Interface) with PLC and motion controls. 

• Practical and/or product design experience in the waterblast industry or a closely related field. 

• Solidworks simulation proficiency (Structural Analysis, Motion and Flow).  

OTHER INFORMATION 

• Travel may be required. 

• Extended working hours may be needed at peak times or when short staffed. 

• Must be able to stand for extended periods of time. 

• Must be able to lift heavy loads using proper lifting techniques as outlined in the StoneAge Employee Handbook. 

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Profit Sharing Bonuses

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Job Description

The Customer Support Associate will support the Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.

• Communicate with suppliers through a multi channel approach including emails, phone calls and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided;
• Work directly with top tier suppliers to be a valuable resource to help them respond to their compliance requests;
• Handle inbound calls from suppliers to help them troubleshoot, navigate their compliance requests by providing a positive experience;
• Engage with unresponsive suppliers through outbound calls, supplier education and webinar invites;
• Language support (German and English) may be required to help with internal translations, hosting webinars, and joining prospect calls with the Sales team;
• Work closely with Program Success team to strategize on the best approach for new customers, client campaigns and supplier issues

Qualifications

• Excellent verbal and written communication skills in German and English
• Related work experience (eg. administration, reporting, research & data, supplier/customer support, call centres);
• Solid ability to manage time effectively and juggle multiple priorities at one time;
• Computer proficiency using MS Office Suite and Google Applications, able to leverage all functions proactively to effectively and efficiently;
• Self-starter, excellent time management skills and the ability to adhere to assigned deadlines;

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Job Description

We are currently recruiting for a first class Customer Services Advisor, to strengthen our awesome customer services team who put our customers at the heart of everything they do. This role will be based at our Depot in Sittingbourne.

In this role you will be taking calls and responding to emails to both internal and external customers in relation to the collection or delivery of their parcel.

You’ll also be focussed on;

• Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD)
• Carrying out thorough investigations for missing parcels and resolving delivery disputes

Qualifications

What we’re looking for:

• You will have proven and demonstrable experience of working in a fast paced customer service environment
• You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer
• You will be polite and professional at all times and have a willingness to go the ‘extra mile’ to exceed customer expectations.
• Excellent administration skills with the ability to use Microsoft Office programmes
• Demonstrate high levels of self-motivation and initiative to problem solve. 
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

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Job Description

The Sales Marketing and Customer Success team at Dailymotion aims to be the subject matter experts to convince brands to partner with Dailymotion. We are looking for a Customer Success Manager who is highly motivated and has a hunger to develop media and advertising knowledge.  
 
You will need to be passionate about understanding business drivers for performance and different Dailymotion offerings available to our advertisers. You will be engaging with internal and external stakeholders to transfer Dailymotion offerings into actionable recommendations. You play a key role in helping to grow the North American business by transferring data and insights to recommendations through a storytelling process. You will need to possess strong analytical ability with the ability to be a self-starter to find solutions with minimal guidance. 

Responsibilities
Serve as a key player in delivering proactive offerings using Dailymotion’s data and insights resources by owning tasks and leveraging Data & Insights and AdOps teams. You will also be responsible for developing strategic plans for different advertisers. This includes, but is not limited to, the following:

• Collaborate with the Sales team to process, respond to and present RFPs, working closely with AdOps and Sales Marketing
• Serve as the primary post-sale POC for clients in a designated book of business
• Monitor and influence campaign delivery, troubleshoot and escalate delivery issues to AdOps team when needed
• Collaborate with AdOps to provide optimization for campaigns
• Create, manage, and deliver ongoing Excel reporting for key accounts
• Oversee I/O processing, campaign setup and creative submission from clients
• Build and manage media plans for all live campaigns
• Collaborate with Business Analytics to conduct in-depth data analysis and develop actionable insights/recommendations for future campaigns
• Partner with Business Analytics and Sales Marketing to develop and provide strategic insights, campaign wrap-ups and/or quarterly business reviews to clients
• Work cross-functionally with internal stakeholders to analyze opportunities for key accounts and drive strategic optimizations
• Expand and develop client relationships to build and maintain deep-level partnerships
• Focus on client retention, growth, renewal, and client satisfaction

Qualifications

• Strong interest and 2-4 years of experience in digital advertising 
• Strong English level and multicultural understanding is required.
• Excellent organizational, interpersonal, and communication (written and verbal) skills
• Solid computer skills including intermediate knowledge of spreadsheets (MS Excel), word processing (MS Word), and MS PowerPoint 
• Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes
• Ability to handle multiple priorities
• Strong analytical skills
• Problem identifier and problem solver
• Ability to function equally well independently and as part of a team

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What and who we are: UltraLinq Healthcare Solutions, Inc. is a SaaS cloud-based medical image solution. We give our clients the ability to read, store, report and archive anytime and from anywhere with an internet connection. We are a mature SaaS company with a startup mentality. Our team solely consists of passionate, motivated problem-solvers dedicated to providing exemplary service to our customers as we improve the healthcare experience for healthcare providers and professionals. We nurture a casual, diverse and energetic atmosphere with highly supportive co-workers.

Who we need: We are currently seeking a Technical Support Specialist to join our New York office. This is a great position for someone who enjoys troubleshooting, working as part of a small team, and participating in collaborative process and procedure development. We subscribe to a hybrid model where employees will be working remotely for the most part with 1 to 2 weekly in-office days in our Long Island City office location.

Why you should apply: If you are thinking of joining the Health Information Technology industry, this position is a good launchpad. You will be introduced to the growing field of cloud-based software and its impact as a disruptor for regulated medical devices, as UltraLinq is cleared by the FDA as a Class II Medical Device and is CE marked as a Class I Medical Device. You’ll also learn about PACS, SaaS, DICOM interoperability, networking imaging modalities and virtual reporting and delivery solutions including HL7 integration.

How to succeed in this role: A successful candidate is someone who takes initiative to explore the features of our product and seeks to understand WHY our features and solutions work rather than just HOW. To join our team, you’ll need to be a quick and flexible thinker and eager to learn as much as you can so you can speak to medical health professionals (sonographers, physicians, medical billers, hospital I.T. administrators, etc.) confidently about UltraLinq.

In this position you will:

• Apply your technical expertise to quickly resolve both simple and complex problems.
• Troubleshoot technical problems with clients by phone and via Zendesk.
• Create FAQs or other documentation for problem solving.
• Collaborate with the team to document and/or resolve product issues.
• Maintain excellent customer communication and follow up throughout the troubleshooting process.
• Provide detailed documentation of reported product issues and resolutions.
• Deliver constructive product feedback as it is received from customers.
• Suggest ways in which UltraLinq can improve the overall customer experience.

Experience:

• Minimum 1 year experience in a customer-facing telephone support role
• Work or education related experience which required the ability to think critically in order to solve problems
• A help desk, healthcare information technology or medical background (or a related field of study) is a plus.
• Experience as a server or in a high-volume retail position is also a plus (skills honed in that role transfer exceptionally well).

Skills/Knowledge:

• Excellent professional and technical writing skills including tone, clarity grammar, punctuation skills are required specifically for, but not limited to, internal documentation.
• Outstanding verbal and written customer-facing communication skills.
• Demonstrated aptitude for troubleshooting and diagnosing technical problems.
• Must be customer-oriented and provide exceptional customer service to clients.
• Strong attention to detail, time management, and organizational ability.
• Able to work independently within defined processes and procedures.
• A passion for healthcare is a strong plus!

Benefits:UltraLinq values personal and professional balance and growth that’s demonstrated through our offered benefits. Some of which include health insurance offerings, 401K offerings, pre-tax commuter benefits, a flexible Vacation policy, and a Vacation Incentive. We offer a competitive base salary and commission structure for our Sales roles.

Application Instructions:Along with your resume, please submit a cover letter explaining your interest in joining or continuing in the Healthcare IT industry.

A note about our commitment to equal opportunity and diversity:
All qualified persons eligible to work in the United States are encouraged to apply including, but not limited to, all nationalities, religions, gender identities, ages, ancestries, sexual orientations, marital statuses, disabilities, military services, or other non-merit factors.

Please note:We are currently looking for candidates located in the New York City area.

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Job Description

• Answer all inbound calls with professionalism and customer service framework communication. 
• Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed 
• Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls) 
• Responsiveness to voicemails throughout shift and overnight call center messages 
• Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery.  
• Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors 
• Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed. 
• Complete Call Center task assignments provided by management team 
• Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals. 
• Maintain confidentiality and always comply to HIPAA regulations.  
• Assist with intake calls for case management as needed for coverage and staff call outs.
• Provide support to the clinical team and chart maintenance as needed.  
• Perform other duties and tasks as assigned by Senior Clerical Team  
• Perform other related duties and tasks as assigned by the Call Center Supervisor

Qualifications

• Must be Fully Bilingual in English and Spanish
• High School Diploma or equivalent is required
• Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required
• Must be proficient in MS Office (Outlook, Word, and Excel)
• Must have the ability to learn new software
• Possesses the personality and demeanor to work with difficult clients
• Must be detail-oriented and have the ability to multi-task
• Must be a team player
• Thrives under pressure in an outpatient client environment
• 1 form of picture ID (non-expired)
  • Unexpired passport: OR
  • Driver’s License AND Social Security Card; OR
  • State ID Card AND Social Security Card

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Why UTR Sports

UTR Sports is a Silicon Valley based tech and sports high growth company that is both remote-friendly and people-driven. We are on a mission to revolutionize tennis and pickleball through technology and data. UTR Sports’ UTR Rating is the gold standard and the world’s most accurate singles and doubles rating system. Our vision is to unify racquet sports for everyone by bringing cutting edge analytics and community building technology to all players worldwide, regardless of level. We are backed by impressive investors in sports, technology and media including Amazon, Roger Federer’s Team8, Novak Djokovic, Endeavor/IMG, Tennis Channel, Tennis Australia and Larry Ellison. UTR Sports wants to work with people who are team-oriented and excellence focused.

To learn more, Watch this Video and visit www.utrsports.net.

The Opportunity

In this role, you will play a crucial part in extracting valuable insights from complex datasets, contributing to data-driven decision making processes, and driving innovation through advanced analytics techniques. As a Senior Data Scientist reporting to the Head of Data Science, you will collaborate closely with cross-functional teams to develop models, algorithms, and predictive tools that will enhance our products and services. The core responsibilities will focus on development of our key data science products, including our patented and gold-standard rating algorithms.

Responsibilities:

• Utilize advanced data analysis and modeling techniques to extract actionable insights from diverse datasets.
• Design, develop, and implement machine learning models and algorithms for predictive and prescriptive analytics.
• Implement product data science to drive revenue growth and engagement on our web and mobile platforms
• Contribute significantly to product feature engineering to improve model performance and interpretability.
• Collaborate with software engineers to deploy models into production systems and monitor their performance.
• Communicate complex findings and technical concepts to non-technical stakeholders in a clear and understandable manner.

Must have:

• Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.
• Proven experience (5+ years) working as a Data Scientist, solving real-world problems using data-driven approaches.
• Strong programming skills in languages such as Python and R, with experience using relevant libraries (e.g., pandas, scikit-learn, matplotlib, seaborn, pyplot).
• Ability to write complex SQL queries to extract and manipulate data from databases.
• Working knowledge of ELO-like algorithms
• Experience with cloud platforms (e.g., AWS, Azure).
• Experience working with third-party platforms and APIs
• Proficiency in data preprocessing, exploratory data analysis, data visualization, and feature engineering.
• Experience with machine learning techniques including classification, regression, clustering.
• Experience with Deep Learning modeling using TensorFlow or PyTorch
• Excellent understanding of statistical concepts and hypothesis testing.
• Expert problem-solving skills and ability to work in collaborative, cross-functional environments.
• Strong written and verbal communication skills to convey technical findings to both technical and non-technical audiences.
• Advanced skills with data visualization tools (e.g., Tableau, Power BI, etc.) to create meaningful visual representations of insights.

Good to have:

• C# experience and Azure ML experience strongly preferred
• Experience working with (or a familiarity with) Belief Networks

What we Offer:

A reasonable estimate of the current base salary range is $120,000 to $155,000 plus an equity compensation package. The final base salary for this role will take into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets, experience and training and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic location differential associated with where the position will be filled.

Universal Tennis is headquartered in Palo Alto, CA but this position is fully remote, US-based. In addition to salary and equity compensation, we offer flexible working hours and generous PTO. Our other benefits include:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Unlimited Vacation & Sick plus Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability and Life Insurance
• Work From Home

We are an equal opportunity employer and we value diversity. We are committed to an inclusive environment. All candidates will be considered on the basis of qualifications, merit and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

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We are digital marketing agency seeking a UI/UX designer who exhibits strong attention to detail and thrives in a dynamic environment. We’re looking for someone who is passionate about what they do and enjoys working with a small team to create meaningful digital experiences.

You’re A Fit If…

• You embrace change and are eager to learn and grow.
• You are organized and a good manager of time.
• You think and act creatively to solve problems.
• You are a good communicator and collaborator.
• You are willing to go the extra mile.

What You’ll Be Doing…

Activities primarily focus on designing visual frameworks and responsive user interfaces. This covers all areas of digital and interactive design ranging from low fidelity wireframes to full scale visual systems and everything in between.

You Must...

• Be a designer of everything digital (websites, email marketing, social media, etc.)
• Believe content and users inform design and interaction.
• Understand the interplay of design and development and have an appreciation for user experience.
• Have a working knowledge of responsive design principles.
• Work with Adobe Creative suite.

It Would Be Nice If You Have...

• Experience with, or exposure to, HTML and CSS.
• Been directly involved in designing mobile and/or responsive websites.
• Exposure to open source based CMS (e.g. Drupal, ExpressionEngine, Joomla, WordPress).
• Experience with any of the following systems: HubSpot, Magento, Shopify, SquareSpace.
• Familiarity with customizing social media channels.
• Professional certifications and/or educational degrees.

• Small team in an entrepreneurial environment (be heard and have an impact).
• Scheduling flexibility and remote working opportunities.
• Company sponsored learning opportunities (e.g. resources, conferences, etc.).
• Casual attire, team lunches, group outings, free coffee (always!) and beer (occasionally!).
• Employee benefits (health/dental/life/disability insurance, 529 college fund & 401K options).

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Job Description

• Full ownership of the produced function - from conceptual and paper design, through the prototyping phase, scripting, iteration, debugging, optimization, until delivery of the game.
• Creating player's interaction with the world and enemies.
• Attention to mechanics introduced to the game and cooperating with the departments of animation, sound, GFX and programming, to make sure that these mechanisms are fun and engaging, and at the same time represent the highest visual and sound quality.
• Cooperate with programmers on how features should be implemented and define what should be data driven and what shouldn't.
• Provide clear and detailed reports of bugs to other teams.
• Implement player character with animations and behavior using animation blueprints, montages, visual effects & sound effects using various scripting systems in relationship between gameplay elements within the level and the overall game and all of the ways the player can respond to each gameplay element.
• Act as a first person of contact with all technical game design issues and be able to determine when something can be manageable in script, and when it should really be handled in code by programmers team.
• Proactively identify workflow issues and offer solutions.
• Conduct playtest sessions for involved developers (level designers, artists, animators and programmers) to discuss and improve implemented prototypes.
• Create detailed and easy to follow design documentation.
• Sharing knowledge with less experienced peers.
• Occasionally support Lead in recruitment projects with HR collaboration.
• Occasionally can onboard new hires.
• 80% of time spent in Engine.

Qualifications

• Strong knowledge of Unreal Engine 4.or 5
• Typically 6+ Years of professional game design/scripting experience.
• Typically at least one successful shipped AAA game on PC or console.
• Strong experience in game design – both practice and theory (paper design and implementation).
• Strong experience with visual scripting systems or other experience with programming and scripting languages.
• Experience working with a variety of established game toolsets.
• Solid theoretical knowledge of game design practices.
• An in depth understanding of major elements of game design.
• Strong analytical and formal thinking, able to break problems down in their key variables and identify the relations between them.
• Deep understanding of systems design, player psychology, and emerging industry trends.
• Great understanding of creative and game development processes.
• Strong problem solving and trouble-shooting skills.
• Ability to process, understand and implement feedback.
• Ability to prioritize and deliver best quality work under a tight schedule.
• Self-motivation.
• Knowledge of RPG genre games.
• Good mentoring skills.
• Strong verbal and written communication skills in English. 

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Our client is an Australian company that specialises in providing advertising and marketing solutions through community-focused digital and physical notice boards.

They are now looking to hire a Graphic Designerwho collaborates with their marketing team to create visually compelling assets that align with the client's brand identity and marketing objectives.

Job Responsibilities:

• Use Adobe After Effects and 2D animation skills to create eye-catching visual content.
• Design graphics and assets for marketing materials such as digital ads, social media posts, and web content.
• Work with the marketing team to develop creative ideas and carry out design projects.
• Use Adobe Creative Suite (Illustrator, Photoshop, InDesign) for creating and editing graphics, illustrations, and layouts.
• Apply video editing skills to enhance multimedia projects and promotional videos.
• Ensure consistent branding and messaging across all design work.
• Communicate clearly with team members to understand project needs and timelines.
• Handle multiple projects at once, ensuring deadlines are met and quality standards are maintained.

• Bachelor’s degree or diploma in Graphic Design or a related field.
• 2–3 years of professional experience in graphic design, ideally in a marketing or creative agency setting.
• A strong portfolio showcasing diverse design work across multiple mediums.
• Proficiency in Adobe After Effects and 2D animation.
• Skilled in Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.
• Experience with 3D animation is a plus but not essential.
• Strong design and typography skills with attention to detail.
• Video editing skills for creating visually engaging content.
• Excellent computer literacy, including design software and Microsoft Office.
• Strong written and verbal communication skills.
• Creative problem-solving skills, with the ability to think strategically.
• Proven ability to work independently and in a team, especially in a fast-paced setting.

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)

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Job Description

• Job Title -  Senior Product Designer - Design System
• Working model - full remote from Spain
• Team-  you will join the Product Design team within the Product Management department.
• Level - Professional, reporting to Head of Design
• Location -  Spain
• Contract -  Permanent (36 h/week)

What your impact will be:

• Drive excellence in design system quality, delivering pixel-perfect components that solve complex UX challenges.
• Build and refine iconography and UI elements to ensure a cohesive, visually compelling design language across products.
• Champion collaboration, fostering a knowledge-sharing culture and supporting team growth.
• Effectively communicate design principles to both technical and non-technical audiences, ensuring clarity and alignment.
• Adapt quickly to design trends and evolving technologies, continuously enhancing our design system.

Qualifications

Your expertise: 

• Skilled systems thinker with experience in building, maintaining, and scaling design systems that are consistent, accessible, and meet quality standards.
• Proven expertise in creating and optimizing reusable UI components and iconography for scalability across platforms and products.
• Effective at partnering with developers to ensure seamless integration of design components into code.
• Strong communicator, capable of clearly articulating design system principles, guidelines, and decisions to cross-functional teams.
• Highly organized, detail-focused, and proactive in evolving the design system to support product goals and industry best practices.

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