See more jobs at Pantheon

Apply for this job

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

• Candidate must reside in GA, AL or MS
• Experience selling into SLED (state, local, K-12)
• 10+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment
• Willingness to travel up to 50%

FD21

See more jobs at ServiceNow

Apply for this job

See more jobs at Veracode

Apply for this job

See more jobs at Zuora

Apply for this job

Job Description

The Sr. Account Executive is the principal representative of Vericast responsible for understanding and representing the Digital products, services, and solutions it provides to clients.  The Sr. Account Executive recognize revenue opportunities within the Consumer Packaged Goods (CPG) market and turn leads into long-lasting partnerships. A Sr. Account Executive is responsible for promoting sales in creative and effective ways through a sophisticated consultative process with clients.  The position requires Digital product knowledge an understanding of industry trends, and ability to develop strategic plans with a high level of planning and foresight to maximize sales and revenue from existing clients as well as new clients and prospects.  In the position you will act as a subject matter expert and mentor to less experienced sellers. 

• (60%) Establishing a strategic and sophisticated consultative process which engages new and existing CPG clients regarding the promotion and marketing of Company products, services and solutions and capturing all revenue opportunities, expanding knowledge base of client business/objectives and requirements, building meaningful value-added relationships by:
  • Building strong partnerships and sales strategies with existing and new clients through developing a deep understanding of their businesses and marketing/advertising initiatives;
  • Engage other Vericast product sales experts to propose optimum customer solutions
  • Effectively communicate how best to promote Company products and services to best fit a client or prospective client's needs (Travel may be necessary)
• (30%) Maintain and grow customer accounts by: 
  • Providing valued, comprehensive and strategic account management;
  • Ensuring tactical and flawless implementation of products, services, and solutions;
  • Researching, tailoring, and teaching commercial insights to clients; and
  • Remaining point of contact to ensure client’s concerns are addressed
• (10%) Provide accurate and timely reports and forecasting as required by Company

Qualifications

Education & Knowledge:

• Bachelor’s degree preferably in the fields of Business, Marketing, or Communications; or equivalent combination of education and experience

Experience / Skills and Competencies:

• 7+ years in a quota carrying sales role; demonstrated consistent success over performance.  
• 5+ years of experience selling digital media client solutions (IAB or any others) in the Programmatic Digital Media space.
  • Selling programmatic vs. platforms for specific publishers
• 5+ years experience working with CPG’s; preferably in a sales role.
• Knowledge of the Digital MarTech Ecosystem.
• Effective use of data and insights as a solution selling tool. 
• Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.
• Ability to educate and influence stakeholders/audiences resulting in closed/won business.
• Ability to handle more complex/strategic accounts; typically interacting with client/prospects higher level executives.
• Excellent written and oral communication skills.
• Ability to manage multiple clients while seeking new opportunities.
• Proficiency in Microsoft Office and CRM software, with aptitude to learn system
• Demonstrates leadership qualities.

Communication & Contacts (Internal/External):

• Communication with clients and internal co-workers – all levels of management, business leadership, customers, suppliers and other internal/external entities as required

Decision Making Scope:

• Ability to make recommendations and bring out-of-box recommendations to clients and areas that support sales (ie: targeting, marketing and pricing)
• Requires broad conceptual judgment and ability to deal with complex factors

Other:

Travel required.  Perform additional responsibilities as assigned. 

See more jobs at Vericast

Apply for this job

See more jobs at Progress

Apply for this job

*Company located in Utah - Employees can work in the office or remotely in most locations in the US. This is a full-time opportunity, not a contract opportunity.

What we areactuallylooking for:Let’s get right down to it – you’re the right Senior Account Managerfor Disruptive Advertising, if you love understanding how businesses work and aligning a marketing strategy that supports and grows that business. In fact, you love it so much that it’s not even work for you, it’s a way of life. So if the thought of having the variety of multiple accounts and being surrounded by peers that geek out on the same things excites you, read on. Why would you be so excited to lead and grow key accounts at a successful agency? Because Disruptive is already an industry leading performance marketing agency that does meaningful work and drives real value for clients. We prioritize working with purpose-driven brands and all-around good people.

Are you really looking for another unfulfilling marketing job where you spin your wheels and watch your skills and potential dwindle away? Didn’t think so. You’re the type of person who needs to be challenged both personally and professionally. As much as you love business and marketing, you’re equally excited to grow yourself personally. You’ll love participating and contributing to our personal development programs at Disruptive, helping us realize and live our potential together.

We’re not like other agencies who cap the growth of their people. Instead, leaders come to Disruptive to accelerate their career growth and unlock their full potential as a marketer. Employees have even said, “1 year of marketing experience at Disruptive is comparable to 3 years anywhere else.”

And, because you probably want more details, you can dive into those below, even though you already know if you are the right person or not from these first few paragraphs ;) …

The Role: Senior Account Manager– as the face of Disruptive Advertising (DA), our Account Managers are continuously building impactful relationships with clients and increasing revenue growth for all of DA. As Senior Account Manager, you will know best and understand what’s most important to your clients - their goals, their needs & their wants. You will enjoy the fast pace of the job as well as the opportunity to capitalize on your highly adept social skills as you maintain steady and frequent client communication to report on data, analytics and determine ongoing strategies. Always taking the initiative and leading the conversation, you will conduct regular internal meetings that address marketing strategy, assigning accountability, resolving internal concerns while always maintaining standards and deliverables.

As Senior Account Manager, you will receive:

• Salary range: $125-150k+ dependent on experience
• Flexible PTO Policy
• Medical, Vision, and Dental Insurance
• 401k with generous match
• Vacation bonus ($500/after 1st year, an addition $250 every year after)
• $2,000 annual personal development budget
• And more

As Senior Account Manager, you will:

• Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.
• Own the marketing strategy and testing for Disruptive Advertising (DA) channels. Provide recommendations to client for non-DA channels based on performance and findings. Create the cross-channel marketing strategy to be delivered to the client and coordinate efforts with our fulfillment teams to execute the defined strategy.
• Work closely with an internal client services team to produce results for your client
• Continuously communicate value to our clients and grow client accounts through upselling/cross-selling opportunities and in-platform growth.

What you need to be Senior Account Manager:

• 3+ years of experience managing client accounts in the digital marketing space; agency experience preferred
• 2+ years experience managing large multi-channel budgets
• 1-3 years of Shopify experience required
• Hands on experience with Google Analytics and/or other similar analytics tools; CRM/eCommerce platforms also helpful and preferred
• Prior experience building cross-channel marketing strategies for a variety of client types and variety of business models that drive results.
• A strong problem solver managing change and creating innovation while controlling the big picture.
• Comfortable with risk and be a socially poised and motivating team builder.
• Be results oriented and analytical with a drive for change.
• Exceptional listener and strong communicator; able to resolve concerns well.
• Able to influence clients and internal teams alike; build community and gain trust with others quickly. Lead and engage with team members authentically to garner buy-in and create a high trust environment.

We are Disruptive Advertising: (https://disruptiveadvertising.com/) Our vision is to create an environment where we can all better realize and live our potential; in order to do this, we are building the best performance marketing agency at delivering growth opportunities for our people and amazing business results for our clients.

We currently specialize in paid digital media, life cycle marketing through email/text/retargeting, and ensure our clients websites are converting through website optimization all supported by our amazing dev and creative teams. We are now ready to accelerate our growth and impact with an SEO and Content offering which the whole company is excited about.

We are a fast-growing team of professional digital marketers. Our clients look to us to expand their digital marketing footprint and create growth for their business by winning at life and business together.

We have been in business since 2013, our offices are in the beautiful city of Pleasant Grove, Utah where one side of our office overlooks the towering Wasatch Mountain Range, and the other has stunning views of Utah lake.

Disruptive has won many awards for growth and as a leader in our industry, but, we are the most proud of those that represent how our people feel about working here which include but aren’t limited to: Utah Business Magazine’s Best Companies to Work For, USA Today as one of SLC's Best Companies to Work For" and in Glassdoor as "Best Places to Work” at #13. And don’t worry, we are now primarily remote and our non-Utah based employees are saying the same thing ;)

We thank you for your interest in this opportunity and we look forward to reviewing your application!

Core Values:

• Authentic - We live in alignment with our strengths, values, and unique abilities.
• Grateful- We find joy in the journey!
• Inside Out- We focus on what we can control and don't waste time worrying about what we can't. We lead with what we can improve and do better, not with what others should change.
• Growth Minded - We choose and love the growth process. We push through the pain and challenges when others would quit. We enjoy the growth journey and don't get sucked into the "I'll be happy when" syndrome. We are willing to take a step backward when that sets us up for two steps forward.
• Caring- Those we interact with feel seen and understood. We show up to serve the moment, others, and our community.
• Win/Win/Win - We are committed to the win/win/win; if it’s not a win for any 3 of these parties (Company, Client, Employee), I do what it takes to make it so.

Disruptive Advertising is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information or veteran status.

*Company located in Utah - Employees can work in the office or remotely. This is a full-time opportunity, not a contract opportunity.

See more jobs at Disruptive Advertising

Apply for this job

Job Description

60% Accounts/Customer Sales Management 

• Delivery of accounts revenue and volume targets

• Execution of agreed channel and customer KPIs (availability, pricing, display, and activations)

• Regular coverage of accounts in assigned areas to accomplish sales and collection calls

• Conducts business reviews and negotiations to drive market revenue and availability

20% Channel development and business building activities 

• Creates channel business plans based on market intelligence and competitive information 

• Looks for other channel and customer opportunities to create other revenue sources or increase profitability 

• Leads or participates in channel projects that will improve customer and shopper experience.

30% Administrative work

• Budget Management 

• Sales Forecasting 

• Maintenance of customer database and account records 

• Other sales related administrative work as required. 

• Accounts business plans

Qualifications

Education:

•  Degree qualification in business related discipline 

•  Accounts and Customer Management 

Experience:

• Field sales experience handling various types of customers 

• Knowledgeable in business and market analysis 

• Strong organizing and planning skills. 

Licenses:

Driver’s License

Other Requirements:
Team Player, Perseverant, Patient and Calm

See more jobs at Pilmico Foods Corporation

Apply for this job

See more jobs at Location3 Media

Apply for this job

See more jobs at Modern Health

Apply for this job

About Zego

We’re a commercial motor insurer on a mission to save people time and money. From scooter delivery riders to private hire taxi drivers, our customers are our driving force. We’re making insurance fairer and more human for every one of them.

When we started back in 2016, we knew that traditional insurance held businesses back. It was too complicated, too expensive and too time consuming. So we set out to change things, building insurance solutions that empower professional drivers throughout the UK and Europe.

So far, we’ve raised over $200 million in funding. We’ve grown from a scrappy start-up into an industry changing organisation, and there’s plenty more to come. 

That’s where you come in…

Purpose of role

We’re on the lookout for a passionate, driven and determined Accounts Assistant to join our team. Here’s what you’ll be doing in this role:

The Accounts Assistant will work within the Finance team and will assist and support with the function for the Zego group. It is an exciting time to join as you will partner with and learn from experienced accountants, while helping to make Zego the best loved insurance startup in the world.

What you will be working on

• Processing approved supplier invoices, credit notes, expense claims and credit cards.
• Raising supplier and employee expense payments and preparation of relevant reports.
• Managing supplier accounts and responding to queries.
• Submitting multi-currency bank payments.
• Monthly general ledger reconciliations.
• Prepare weekly bank reconciliations.
• Supporting month end close process.
• Providing key information during the year-end audit.
• Creating cost analysis reports to provide management insights. 
• Suggest and implement process improvements.
• Ad-hoc tasks as requested by senior members of finance team.

What you will need to be successful in the role

• AAT qualification or willingness to study desirable.
• A good understanding of basic double entry.
• Netsuite skills preferable but not essential.
• Intermediate excel skills required including Pivot Tables, SumIfs and X-Lookups.
• Excellent communicator, both written and verbal.
• Committed and organised with a logical approach to work.
• Ability to work on their own initiative and a desire for problem solving.
• Working well with others and being an integral part of the team.

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. 

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. 

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-AH1

See more jobs at Zego

Apply for this job

See more jobs at Qualtrics

Apply for this job

We are looking for a Freelance Account Director to join our Client Services team in London.

The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills. This is a fantastic opportunity to work with some of the world’s biggest brands such as Amazon, Ancestry, Google and The North Face.

To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work.

Role

To manage several major global accounts and develop both existing and new client relationships.

• Developing innovative and creative ideas and solutions for client campaigns
  
• Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations; understand their brand(s) and customers
• Maximising revenue from client
• Presenting to clients and attending client meetings and partner meetings and events
• Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
• Manage client reviews with senior clients
• Managing a team to deliver effective performance from all levels
• Creating project briefs; brief and work with members of the wider team to develop an idea; presenting and selling that idea to the client
• Creating project plans and project specification documents
• Producing accurate costs estimates, and ensures they are signed off by the client before work proceeds
• Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
• Ensuring all billing is completed on time
• Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budget
• Working with partner agencies when delivering work as part of a wider campaign
• Working with Finance to ensure invoices are paid on time
• Keeping up to date with time sheets and expenses claims
• The overall quality of the final deliverable on projects that you manage

• Strong knowledge of social media, social-first and digital; how it works and the extent to which consumer conversation impacts major brands
• A strong background of account management within a digital & Social Media environment
• Experience of working with blue chip organisations and of managing an international client base
• Experience managing a team effectively to achieve results from all levels
• Able to effectively manage client relationships while delivering projects to the highest standard, on time and to budget
• The ability to analyse and resolve problems quickly and effectively
• Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
• Excellent written and verbal communication skills
• Excellent organisational and time management skills
• The ability to work under pressure whilst keeping an eye for detail
• Flexibility to travel internationally, once restrictions are lifted
• Analytical and creative thinker
• Proficient in using Microsoft Office, in particular Word, Excel and PowerPoint
• Marketing or media related degree or equivalent experience.

About 1000heads

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, Intel, Diageo, Wella Professionals, Kia, Salomon and The North Face. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Sydney and Melbourne.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com.

See more jobs at 1000heads

Apply for this job

Job Description

Major duties and responsibilities include, but are not limited to:

• Obtaining appropriate approval for incoming invoices
• Accurately coding, filing, and processing invoices
• Following up with consultants/vendors for inquiries or discrepancies
• Ensuring invoices are properly authorized for payment
• Processing EFT, ACH, and wire payments 
• Printing cheques, obtaining appropriate signatures, and mailing them
• Scanning and uploading incoming physical mail 
• Reconciling vendor statements and histories
• Reconciling and processing credit card statements
• Filing monthly GST and Excise taxes as well as quarterly PST taxes
• Liaising with suppliers and colleagues as necessary
• Recommending improvements to internal processes
• Other tasks as assigned by the Accounting manager
• May perform other duties as assigned

Qualifications

• Post-secondary accounting diploma with a minimum of two to four (2-4) years of Accounts Payable experience, or an equivalent combination of education, training, and experience
• Must have strong analytical and problem-solving skills
• Must be extremely detail-oriented
• Strong verbal and written communication skills
• Confidence and ability to adapt quickly to handle a variety of social situations
• High Proficiency with Google Workspace and MS Excel
• A team-oriented work approach with the ability to work independently in a hybrid environment

See more jobs at A & A Contract Customs Brokers

Apply for this job

See more jobs at Second Nature

Apply for this job

See more jobs at Primrose School Franchising Company

Apply for this job

See more jobs at Default Portal

Apply for this job

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role

The Senior Accountant will support the Accounting team in a variety of duties such as maintaining the general ledger, assist with month end close, revenue, ensure compliance, review financial statements, prepare financial reports, assist with audits and budgeting processes, reconcile accounts and maintain accounts payable. This position requires precise accuracy and extreme attention to detail.

What you’ll do

• Assist in more advanced projects, reporting, audits, etc. as necessary
• Provide mentorship and leadership to others on the Accounting & Finance team
• Maintain financial reports, records, and general ledger accounts
• Post transactions and categorize records in the general ledger
• Review and approve sales orders
• Make necessary corrections to incorrect sales orders
• One-time shared services invoices
• Import bank transactions daily
• Set up wires
• Balance Sheet reconciliations
• Manage company travel and expensing platforms
• Assist with the month-end closing process, conducting research and making correction journal entries for account discrepancies, prepares closing journal entries, posts accrual entries, and prepares financial statements
• Build and maintain spreadsheets as necessary to standardize the processes and functions of the department
• Responding to information requests, reviewing financial statements, and assisting with audits
• Ensure GAAP compliance
• Accommodating and analytical, while producing highly precise and accurate work
• Performs other duties as assigned

Our ideal candidate will have:

• Bachelor’s Degree in Accounting, Finance, or related field
• 3+ years' experience in Accounting or related field
• Prior experience with Salesforce a plus
• Ability to handle multiple projects and complete assigned tasks
• Strong technical accounting knowledge, including an understanding of GAAP, and general auditing procedures
• Diligent and precise accounting practices
• Understand and follow all applicable rules and regulations
• Approachable with a preference for detailed, skill-based work
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/month
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement up to $2,000/year and continued Professional Development
• Free access to our Employee Assistance Program with 24/7 live support
• Casual workplace environment
• Some meals provided
• Voluntary Pet Insurance
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths

Salary

$85,000-$115,000/year DOE

Location

This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs.

See more jobs at Procare Solutions

Apply for this job

Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that. And while we take recruiting seriously, we don’t take ourselves too seriously. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.

We are looking for an enthusiastic individual to work as a Junior Accounts Receivable Specialist in our accounting department alongside a highly motivated team. Your main role will be to assist with the billing and collections processes of the Company. To be successful in your job you will need to be organized, possess the desire to continuously improve (yourself and the processes around you), and have a great attitude.

More specifically, your daily tasks will include:

Responsibilities:

• Prepare vendor forms and tax certificates at the customer’s request
• Review/send customer invoices and credit memos
• Issue customer account statements periodically or whenever necessary
• Update accounting records with new payments, balances, customer information, etc.
• Manage account balances to discover outstanding debts or other inconsistencies
• Resolve customer inquiries
• Send reminders for payments and contact customers when needed
• Ad hoc accounting tasks

• Bachelor’s Degree, preferably in Finance, Accounting, or Business Administration
• Excellent oral and written English
• Basic knowledge of accounting software would be considered an asset
• High degree of accuracy and impeccable attention to detail
• Strong team player
• Be able to work independently and effectively ask questions
• Customer service oriented

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging environment, we are offering:

• An attractive salary and a bonus plan
• Health insurance plan including dependents
• Mobile plan
• Apple gear and access to the best productivity tools
• Annual retreats in awesome locations

Workable is most decidedly an equal-opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

See more jobs at Workable

Apply for this job

Apply for this job

Apply for this job

See more jobs at Modern Health

Apply for this job

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

About The Job

The Paid Search Analyst will work with category managers and internal stakeholders to define the accounts goals and strategy. They will be responsible for keyword research, keywords selection, ad copy creation, account set-up, campaign execution, campaign strategy and optimization, bid management and analysis of all paid search media accounts. The analyst will analyze, optimize and refine campaigns to meet clients’ goals, such as ROAS, CPC, CPA, etc., as they helped to define them at the start of the campaign.

Responsibilities & Expectations

These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required

Analyze

• Identify & track campaign refinements and optimizations
• Apply regular optimizations to ad campaigns including keyword expansion and ad copy creation
• Regularly reviewing performance and data to make strategic decisions
• Ability to meet deadlines while honoring schedules and coordinating resources
• Serve as the PPC expert by implementing best practices and overcoming challenges to achieve campaign goals

Collaborate

• Working closely with other team as necessary, including analytics, IT, CRO, SEO and social media.
• Effectively communicate the intricacies of search media, limitations, and impact of search traffic on business performance.
• Ability to build strong relationships across different teams
• Communication with ad network reps

Report

• Provide recommendations for campaigns based on shared campaign PPC and internal stakeholder goals.
• Communicate optimizations and positive or negative performance trends to appropriate team members as needed
• Hold ad hoc meetings to communicate key findings to team and shared recommendations for growth and optimization.

Minimum Qualifications & Credentials

• Minimum 1-3 years paid search.

• Display management and/or web analytics experience is helpful.

Hard/Technical Skills

• Proficiency in Excel & Google Sheets
• Experience with Google Ads and Bing Ads, and Ads Editors.
• Knowledge of Paid Media and lead generation concepts and best practices
• Superior organizational and analytical skills
• Excellent verbal and written communication
• Ability to meet deadlines
• Passion for digital marketing and data analytics
• Experience in Looker Studio, Tableau, and/or SQL is helpful.

Soft Skills

• Self starter and creative problem solver
• Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
• Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
• Demonstrates a relentless focus on results with a commitment to deliver;
• Takes decisive action, and confidently changes course if unsuccessful.
• Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
• Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
• Acts with urgency; delivers top results in hours and days instead of weeks and months.
• Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.

Specific Measures of Success – Expected Outcomes

Start Date to Start Date +1 Year

Accountability

• Ability to manage two smaller categories within your first six months
• Ability to manage one medium sized category with your first year

Knowledge

• Within the first year, the analyst should be able to explain all PPC processes to any and all stakeholders

Growth

• Utilize Udemy and take 2 paid search courses and share learnings with the team

Core Values

Raise The Bar

• We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.

Win As A Team

• We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.

Care Above All Else

• We care above all else. We have servant hearts for our consumers, customers, and colleagues.

Physical Requirements & Environmental Conditions

Location: Remote/ Tulsa

Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.

Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Stock Option Plan

See more jobs at ConsumerAffairs

Apply for this job

Job Description

JOB TITLE --- Communications Specialist (Part Time Role)

LOCATION ----- Charlotte NC - Remote

Duration ----- 3 Months Contract

Note – Varies between the hours of 8-5, Monday through Friday

Pay Rate - $33.62/hr w2

Description:

As a Communications Specialist here at Client, you will play a crucial role in developing and implementing effective communication strategies to engage and inspire our employees. You will collaborate with various departments to create compelling content, manage internal communications and ensure consistent messaging across all channels. Your creativity, strategic thinking and excellent communication skills will be instrumental in driving our communication efforts and supporting our business objectives.

You will report directly to our Vice President, Executive and Internal Communications and Corporate Social Responsibility, and you'll work out of our Charlotte, North Carolina, location on a hybrid work schedule.

KEY RESPONSIBILITIES

- Developing and implementing communication strategies to support our HR team and roll out a new major Human Resources-focused IT platform
- Supporting internal newsletter development, as needed
- Creating engaging content for various channels, including our intranet, email, Viva Engage, and live and virtual meetings, among others
- Creating interesting and dynamic mass emails, including leveraging our mass email tool, Poppulo
- Collaborating with cross-functional teams to ensure consistent messaging and brand alignment
- Monitoring and analyzing communication metrics to measure the effectiveness of our strategies

YOU MUST HAVE

• Bachelor's degree in Communications or a related field
• 3+ years of experience in communications, public relations, or a similar role
• Excellent written and verbal communication skills
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams

WE VALUE

• Storytelling ability and writing skills, with ability to quickly develop clear, concise messages.
• Excellent and ruthless editing skills. A willingness to be hands-on with writing and editing to get content produced efficiently and on deadline.
• Experience in corporate communications or internal communications
• Knowledge of digital marketing and social media strategies
• Strong project management skills
• Intimate understanding of how best to leverage channels such as Yammer to promote employee engagement.
• The ability to handle pressures and demands from multiple clients and competing priorities.

1. Drafting and Editing: The ability to create and refine written content, including emails, video scripts, and meeting notices. Attention to detail is crucial here.
2. Familiarity with Mass Email Tools: Experience using tools like Populo for managing mass email communications. Additionally, proficiency in Microsoft Suite applications (Teams, Outlook) is valuable.
3. Understanding of Communications Strategy: Being able to execute communications based on an existing plan and collaborate with team members to ensure accurate and effective messaging.
4. Attention to Detail: Ensuring accuracy in communication materials, especially when editing and formatting content.
5. Collaboration and Teamwork:

1. Project Management: Candidates who can effectively manage communications projects, coordinate timelines, and work collaboratively with stakeholders.
2. Adaptability: Given the dynamic nature of communications, individuals who can adapt to changing priorities and requirements are essential.
3. Analytical Thinking: The ability to analyze communication effectiveness, track metrics, and make data-driven decisions.

Qualifications

See more jobs at Datamatics Global Services Inc

Apply for this job

Job Description

In this volunteer position we are looking for someone who specializes in creating 3D realistic Creatures (yet with fantastical and heraldic touches/details), which includes Mesh Sculpting, Texturing and Fur/Hair Card experience, for "The Lays of Althas: Sundered Order" (LoA:SO). These Creatures would be seem alongside realistic Human characters. Rigging and Skinning Experience with 3D Creatures is not required, but is certainly helpful.
Communication is key to a smooth and efficient pipeline. You must be able to communicate clearly and effectively with other team-members and not be afraid to ask should any problems arise. We are an English-speaking team, so English fluency is a must.
If you are comfortable with teaching, you may be called upon to aid the more junior members of the team in any relevant area.
Other duties include following team policies (given through team orientation as upon acceptance to the team) as well as attending meetings through Slack (our instant message program that we use to communicate)

Qualifications

Minimum Requirements:

• Creating realistic Creature meshes and textures
• Creating Fur sculpts using Hair Card and Alpha Planes
• Physically-based Rendering (PBR) experience for game sculpting required
• Previous experience working with low-poly/game-ready assets required
• Full Texturing ability (Diffuse, Normal, Displacement etc).
• Able to work effectively and accurately from pre-defined concept art and designs.
• Able to work with and provide constructive criticism and feedback.
• Communication and Team-collaboration skills.
• A passion for modeling and a dedication to creating AAA quality games.

See more jobs at Epoch Games

Apply for this job

See more jobs at People Can Fly

Apply for this job

See more jobs at Hims & hers

Apply for this job

Finance Business Partner - Sales

Based: High Wycombe with hybrid working available

Term: Permanent, Full time

Salary: £65000 - £70000 pa + excellent benefits

The Role

As part of our Group Finance Team, this Finance Business Partner will be responsible for providing insight and financial reporting and modelling support to the Group Chief Revenue Officer with a particular focus on our Content Creation Division. They will ensure that monthly reporting for all the sales regions is developed and available on a timely basis, as well as providing ad hoc project support.

Essential Functions and Major Responsibilities:

• Monthly sales and gross margin analysis delivered accurately and on time, providing key management information to the Chief Revenue officer and the regional heads of APAC and EMEA.
• Provide insightful trend analysis on performance.
• Support the development and preparation of quarterly sales forecasts by brand and by region.
• Support of the Group annual budget and quarterly reforecast processes.
• Identity key financial risks and opportunities.
• Management of key senior commercial stakeholders.
• Proactively seek out areas for continuous improvement.

Monthly Reporting

• Development of monthly, and potentially more frequent, sales and margin reports on a global basis for the Content Creation division.
• Focussed reports to support the sales VPs of EMEA and APAC.
• Co-ordination with the US Finance team to ensure consistent reports available to the US Sales VP.
• Insight and analysis into variances in the sales and margin reports.
• Reporting and insight into the cost budgets of the global and regional sales and marketing teams.
• Plan and manage maintenance of OTE (On Target Earnings) records for all sales & marketing staff.
• Keep multi-currency, multi-region & multi-brand price lists up to date.
• Develop and maintain Power BI reports.

Forecasting and Budgeting

• Support annual sales budgeting process, working with marketing, product specialists, sales, and technical support to understand changes in demand versus seasonality / historical performance.
• Manage sales forecast on a quarterly basis.
• Coordinate forecast of sales and marketing costs across the Content Creation division.

Business Partnering

• Providing financial support to the Group Chief Revenue Officer and EMEA and APAC Sales VPs.
• This may include analysis of promotions and support for bonus scheme development.
• Collate reports from customers and regional offices for presentation.
• Support with insight and presentations for meetings.

Project Support

• Providing financial and project support for the Channel strategy, including investigating options to refine channel strategies in targeted markets.
• Support for the development of eCommerce reporting and P&L reporting.
• Provide what-if analysis for the assessment of business development plans.
• Assist with the creation of Business Cases for new projects.

About you:

• Qualified Accountant.
• Preferably 5 years’ post qualification experience.
• Self-starter able to manage a complex agenda, with good people management skills.
• Excellent organisational skills, with a track record of process improvement.
• Strong problem solving and analytical skills.
• Effective communication and influencing skills, with an ability to build strong stakeholder relationships.
• Experience of working within ERP systems, preferably Oracle Netsuite or Board reporting.
• Experience of working in a multi-national listed company operating in a fast-paced environment.

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, workplace nursery benefit, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.

See more jobs at The Focusrite Group

Apply for this job

Job Description

Blend360 is a Dynamic, marketing, and analytic consulting company that provides marketing solution services to some of the world’s best known and most respected organizations. We are seeking a Client Account Partner to contribute to our next level of growth and expansion.

We are looking for our leader for our high-growth clients across TMT (Technology, Media and Technology), FS (Financial Services), and Retail Consumer. Our new leader comes from strong consulting background across strategy, technology and data analytics.

The Client Account Partner is responsible for forming relationships with decision makers and driving growth in the business across our existing portfolio of clients.

Responsibilities

• Leads and owns the account strategy, growth execution, and overarching P&L
• Identifies new business opportunities with existing client portfolio, pitches Blend360’s services and capabilities successfully to achieve closed deals; this includes writing proposals and Statements of Work (SOW).
• Negotiates best possible pricing to achieve the most optimal value for the client.
• Manages pipeline to include all leads, opportunities, notes and activities in a timely manner.
• Responsible for overall client satisfaction
• Facilitates getting the right Blend360 talent, skills and offerings to the decision makers at the client.

Qualifications

• Minimum of 10 years’ experience and proven track record in client management or business development in data driven marketing, analytics or data services industry.
• Has the ‘driver’ gene and is proactive in developing new high-quality relationships across the client organization.
• Ability to partner with Capability and Practice Leaders to identify and close new business opportunities.
• Passionate about impacting clients’ results through data, analytics and technology.
• Proven leadership experience, ability to be customer driven, results driven, collaborative and flexible.
• Creative, resourceful, well-organized, self-starter, solutions-oriented.
• Strong, executive-level presentation skills.
• Travel to client locations when necessary.

See more jobs at Blend36

Apply for this job

See more jobs at NationsBenefits

Apply for this job

See more jobs at Automotive Art

Apply for this job

See more jobs at Webflow

Apply for this job

Apply for this job

Job Description

The Enterprise Sales Lead drives business growth for Merkle with new and existing accounts in several ways:

• You will respond to new logo opportunities and own sales pursuit efforts for RFPs.
• You will develop and maintain an accurate, high-quality sales pipeline aligned to Merkle's sales process; you understand prospect/client and internal Merkle decision-making process and organizational map.
• You will strategize and execute sales roadmap through contact connections and follow-ups as well as recalibrate efforts as necessary to meet sales quota goals.
• You will analyze prospective/current client business goals, objectives, needs, process, and existing infrastructure ensuring a consultative approach to prospect/client business and internal Merkle objectives.
• You will form multichannel partnerships with Merkle sales leadership including C-level, Industry and Growth leadership; Work closely with internal partnerships and cross-functional groups in defining, developing, and extending offerings to prospects and existing clients.
• You will qualify upsell, and cross-sell opportunities within and across our core capabilities; Consult and provides sales expertise as needed in renewal efforts.

You will report directly to our Senior Vice President, Growth Officer

This is a remote-friendly position.

Qualifications

• Minimum 7 years consultative sales experience
• Bachelor's degree from an accredited college/university; Master's degree a plus
• Documented experience architecting and closing large, consultative, complex solution sales deals for midsize to large corporations; Documented quota attainment.
• Experience with consumer and/or B2B buyer digital experience at personalization, site experience and commerce levels.
• SME: Merkle-adjacent or alliance industry, technology space, and/or client industry knowledge.
• Technical expertise/sales-based project management experience

Knowledge Required:Salesforce Commerce Cloud, Enterprise Client Rolodex, Content Management System (CMS), Digital Asset Management (DAM), Working knowledge of Marketing Technology – Martech stacks and Adtech stacks

Apply for this job

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role

We are a dynamic and rapidly growing technology company at the forefront of the industry providing cutting-edge solutions in childcare and early education. Our commitment to innovation and excellence has positioned us as a leader in the market, and we are seeking a driven and experienced Director of Sales to lead our high-growth sales organization. If you are competitive and thrive in a fast-paced, energetic environment and have a passion for driving sales success, we want to hear from you.

What you'll do    

• Lead and inspire a high-energy, high velocity inbound and outbound sales team to drive revenue growth and market penetration across the SMB segments.
• Foster a dynamic, fun, and competitive sales culture focused on exceeding targets, celebrating achievements while delivering exceptional value.
• Build and maintain an environment where team members are motivated, engaged, and driven to succeed through team-building activities, recognition programs, and healthy competition.
• Train sales representatives to effectively engage SMB prospects, conduct thorough discovery, and communicate the company's value proposition clearly and convincingly.
• Conduct call coaching sessions to enhance sales representatives' communication skills, ensuring high-quality interactions with prospects.
• Train sales representatives on objection handling techniques to improve their ability to overcome challenges and secure commitments from potential clients.
• Assist sales representatives in closing deals by providing strategic insights, hands-on support during negotiations, and leveraging senior relationships as needed.
• Monitor key sales metrics to enhance performance, identify areas for improvement, and drive continuous optimization of sales processes.
• Provide hands-on mentorship, coaching, and development opportunities to empower sales team members to reach their full potential and achieve sales quota attainment.
• Collaborate closely with cross-functional teams including marketing, product development, and customer success to ensure alignment and maximize overall company success.
• Analyze sales data and market insights to identify growth opportunities and adjust strategies accordingly, leveraging High Velocity Sales principles.
• Stay ahead of market trends, industry developments, and emerging technologies to inform strategic decision-making and maintain a competitive edge.

Our Ideal Candidate will have:

• Bachelor's degree in business, Marketing, or related field; MBA preferred.
• 3-5 years’ sales experience as an individual contributor in a high velocity SaaS and/or FinTech
• 3-5 years’ sales leadership experience with high-velocity / high-growth sales team in SaaS and/or FinTech
• Proven track record of driving sales quota attainment and revenue growth.
• Proven expertise in consultative SaaS-based sales, with a deep understanding of sales methodologies, best practices, and the unique dynamics of the SMB market.
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
• Demonstrated ability to develop and monitor key sales metrics, analyze data, and make data-driven decisions to optimize sales performance.
• Excellent collaboration and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Strategic thinker with a results-oriented mindset and the ability to thrive in a fast-paced, dynamic environment.
• Competitive in nature with a passion for innovation and continuous improvement, with a commitment to staying ahead of market trends and industry developments.

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals
• Clear career development plans for the Sales organization
• Procare believes in progressive sales plans for high performers

Salary

$110,000-$135,000/year DOE + Commission

Location

This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs.

See more jobs at Procare Solutions

Apply for this job

See more jobs at Cloudflare

Apply for this job

See more jobs at Lifeblue

Apply for this job

Job Description

We are looking for a highly motivated and results-driven 100% outbound Enterprise Business Development Representative (BDR) to join our team of successful BDRs! If you want to further grow your sales skills, learn from successful account executives, and are passionate about creating new business opportunities through outbound prospecting, this role is made for you. 

In this SaaS sales role, you will work closely with the Marketing and Sales Teams to launch strategic outreach campaigns and to generate qualified new business pipeline and opportunities via proactive outbound cold calling and emailing, lead qualification and follow-up, and account research. 

The Business Development Team is at the forefront of the Revenue team at HireVue. This means that the BDR must be able to determine if our product is a good fit for a potential customer's requirements. The ideal candidate will possess excellent communication skills, a competitive nature, and the ability to be independent and take initiatives in a fast-paced environment. This position offers the opportunity for career growth and advancement within our organization.

What you'll do as a Enterprise Business Development Representative at HireVue:

• Research accounts, identify primary contacts/ideal persona profiles (decision-makers and budget holders), generate and nurture interest to stimulate a business inquiry in targeted Enterprise Accounts (accounts above 10,000 employees).

• Create target prospects lists and penetrate key accounts by conducting outbound cold calls, writing and sending ultra-customized emails,  and reaching out via social media (LinkedIn) to primary contacts in order to generate interest in our products/services.

• Generate a pipeline of at least 8 qualified sales opportunities each month through targeted outbound campaigns and hand-off qualified leads to Account Executives.

• Conduct high-level introductory conversations and schedule discovery calls with qualified prospects (C-Level, VP/ Director, Manager).

• Take an active role in shaping the BDR team by participating in meetings, sharing featured wins, suggesting new campaigns, and highlighting best practices with other BDRs.

• Utilize CRM software (SFDC) to document, track, and leverage all interactions with prospects.

• Leverage a wide set of prospecting tools at your disposal such as LinkedIn Sales Navigator, ZoomInfo, 6Sense, Alyce, and UserGem.

• Learn and apply expert-level prospecting techniques - including ABM, Account Research/Mapping, Competitive Intelligence, Champions Identification & Engagement - through mentoring and coaching.

• Learn and grow your knowledge of HireVue suite of solutions.

Qualifications

Qualifications

If you can answer "yes" to the following, then we want you to apply!

• Do you have at least 1 year of experience as a BDR in outbound cold calling, lead qualification, objection handling, and sales prospecting, preferably in a B2B SaaS environment?

• Do you have experience generating outbound pipeline for strategic enterprise software (Saas)? 

• Do you have a proven record of meeting and/or exceeding determined sales and activity quotas?

• Do you have experience partnering with other BDRs, Account Executives, and Marketing teams to launch business development campaigns?

• Do you have excellent communication and interpersonal skills, with the ability to engage prospects and build rapport over the phone?

• Do you have good listening skills with the ability to understand prospects, uncover business challenges, and confidence to ask questions?

• Do you have strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously?

• Are you self-motivated and goal-oriented, with a demonstrated ability to work independently and take initiatives?

• Are you interested in further growing your prospecting techniques and gradually assuming a leading role within a successful BDR team?

• Do you have proficiency in using CRM software (e.g., Salesforce, ZoomInfo, Outreach) and other sales productivity tools?

See more jobs at HireVue Inc

Apply for this job

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

• Achieve or surpass a targeted sales plan. District targets include growth with specific 80 customers and anchor products as well as growth in target segments (Retail, Healthcare, Full Menu Restaurant & Education).
• Works jointly with indirect salespeople (Inside Sales and Service Managers).
• Responsible for developing district sales strategy with Regional Sales Manager.
• Responsible for selling Service Product Agreements
• Responsible for selling Hobart Water Treatment Products
• Responsible for relationship management with Food Service Equipment Dealers, National Account Managers, and Sales Managers.
• Participate in branch meetings and sales training in the district.
• Identify and maintain a list of potential customers as outlined in district strategic plans.
• Call on targeted district accounts and identify service product needs. Close service agreements and contracts.
• Generate sales service quotes and lead district marketing communications
• Work with local Service Managers to communicate SLA’s and customer requirements.
• Submit timely reports on sales activity, competitive activity and market conditions.
• Participate in local seminars and customer / association / segment trade shows.
• Maintain knowledge of all service products applicable to segment needs and sell the full line of service products.
• Conduct all activities in keeping with company policies and procedures.
• Keep Service Branch, Service Contractors, and FRED’ agents apprised of customer requirements and follow up to ensure action maintaining a teamwork attitude through cooperation with other sales personnel.

Qualifications

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• BS Degree in Business, Marketing, Sales, or relevant field of study

Desired Education/Experience

• At least 10 years’ experience selling in a service-related business.
• Experience selling warranty or service agreements.
• Experience dealing directly with customers.
• Experience in the foodservice industry.
• Knowledge of commercial food equipment.
• Knowledge of restaurant, hotel and institutional kitchen operations.
• Computer proficiency.
• Demonstrated project management skills.
• Strong communication skills both verbal and written.

Apply for this job

Stellenbeschreibung

Das ist Deine Rolle:

• Als Sales Manager bist Du durch Leadqualifizierung, Kaltakquise und Bestandskundenbetreuung für die Gewinnung von Neukunden verantwortlich
• Du entwickelst neue Accounts, hältst engen Kontakt zu Kunden und identifizierst neue Sales-Opportunities
• Durch eine enge Zusammenarbeit mit ServiceNow Deutschland agierst Du auf einem Top-Partner Level
• Du bist verantwortlich für den gesamten Vertriebsprozess: Pitches, Ausschreibungen, Angebotserstellung, Projektabschluss
• Im Pre-Sales wirst Du durch unsere ServiceNow Experts sowie durch Delivery unterstützt
• Du arbeitest eng mit den lokalen und internationalen Sales Kollegen zusammen um neue Strategien zu entwickeln

Qualifikationen

Das bringst Du mit:

• Starke Vertriebserfahrung als Sales/ Business Development Manager und/oder Partner Manager
• Nachweisliche Erfolge und Abschlusssicherheit im IT-Projektgeschäft mit Fokus auf ServiceNow Business
• Networking, bestehende Kontakte und gutes Beziehungsmanagement zu führenden Technologiepartnern wünschenswert, vorzugsweise ServiceNow
• Hohe Eigenverantwortung, Einsatzbereitschaft und Zielstrebigkeit 
• Vertriebsorientiertes und analytisches Denkvermögen sowie eine hohe soziale Kompetenz auch in interkulturellen Situationen
• Flexibilität und monatliche Reisen zu Kunden und Partnern sind umsetzbar 
• Sehr gute Deutsch- und Englischkenntnisse (verhandlungssicher).

See more jobs at Devoteam

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

About the Role (Your Why)

This dynamic role supports one of our most successful teams by providing exceptional customer service and driving sales growth within our Datacom Licensing business. You'll leverage your previous licensing experience to develop strong relationships with existing and new clients, identify opportunities, and support the sales process from proposal to close. This is a fast-paced environment where you'll hit the ground running and have the opportunity to contribute directly to the team's success, with potential for career advancement. Our offices are based across Australia. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** AU Citizens and Australian Permanent Residents only **

What You Will Do

• Client Relationship Management: Build and maintain strong partnerships with existing and new clients by understanding their software licensing needs and proposing tailored solutions to maximise their value and drive revenue growth
  
• Sales Support: Maintaining an effective pre-sales engine and to enable and optimise the sales function
  
• Technical Expertise: Provide specialised software licensing advice to Datacom customers (existing and new), ensuring they have the most effective solutions for their needs
  
• Administrative Support: Maintain efficient sales operations by fulfilling administrative and support tasks that empower the sales team to close deals and manage opportunities
  
• Content Creation: Develop clear and compelling pre-sales content for proposals that effectively communicate technical information to clients and prospects

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs

What You Will Bring

Required Experience

• 2+ years of experience in CISCO licensing or a related technical sales support role
• Strong business acumen with a keen understanding of customer needs and translating them into profitable solutions
• Excellent communication skills, both verbal and written, with the ability to build rapport and influence clients at all levels
• Proven ability to manage multiple tasks effectively and prioritise in a fast-paced environment
• Strong analytical and problem-solving skills with a proactive approach to finding solutions
• Proficiency in CRM and administrative software applications

Nice to have

• Experience in a sales coordinator role
• Marketing knowledge and understanding of IT services
• Effective presentation skills

This role offers the opportunity to join a high-performing team, develop your skills, and contribute to the ongoing success of our organisation. If you're a customer-focused professional with a passion for technology and driving sales, we encourage you to apply!

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.  We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Apply for this job

Pix4D is seeking a Junior Sales Operations Specialist based in the Denver Tech Center (flexible working time and partial remote work possible) to provide operational support to the sales team in North America (NORAM). You will lead various operational tasks supporting the region and providing support to both internal teams and customers, as well as contributing to the overall success of the sales function within Pix4D.

You will work closely with our Global Sales Operations lead on global and NORAM-specific projects. You will participate in managing and administering sales reporting dashboards and sales automation processes within Pix4D’s CRM, partner target and revenue management, forecasting, etc. You will evaluate, propose and implement new or improve existing sales processes in the NORAM team in alignment with the established global processes.

You will work closely with the NORAM sales administrator to develop a deep understanding of our core administration workflows in order to manage and improve these processes.  

An important part of the role is collaboration with the teams located in Pix4D headquarters in Switzerland as well as regional offices in other European countries. 

You would be a perfect fit for the job if you have strong organizational skills, a desire to work with teams across functional areas and geographies, and a problem-solving approach.

For Colorado-based hires: Compensation Range: On target total earnings of $55,000 to $74,000 subject to standard withholding and applicable taxes. In addition to base salary, the role includes an opportunity to receive and/or earn a discretionary bonus based on Company’s plans and in accordance with Company’s policies. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.

Responsibilities

• Create and maintain sales reports and dashboards in HubSpot to monitor sales performance, pipeline health, and other key metrics, participate in automating the processes and data maintenance, sales campaigns and post-event follow-up. 
• Monitor, evaluate and improve NORAM team sales processes and keep them aligned with global Pix4D procedures; 
• Onboard new sales team members, ensuring they are equipped with the necessary tools and knowledge.
• Collaborate closely with sales administration staff and develop a deep understanding of existing sales administration activities and tasks; Assist with processing sales orders and administrative tasks; Manage invoice and collection workflows for NORAM team
• Collaborate with Marketing, Finance, and Product teams in Europe
• Maintain comprehensive documentation of processes, procedures, and any changes implemented.

• Associate’s Degree or higher

• Two or more years of experience with Software Sales/Revenue Operations
• Tech-savvy with a strong interest in mastering new software at the administrative level.
• Experience working with a sales team and understanding the sales processes is preferred.
• Experience with HubSpot as an advanced user or admin is preferred
• Experience with payment processing systems preferred
• Experience with Google Suite (e.g., spreadsheets, docs, email, chat, …).
• Strong organizational and time management skills
• Strong communication and interpersonal skills
• Strong analytical skills with the ability to interpret data and make informed recommendations
• Ability to define project objectives, develop project plans, allocate resources, and monitor progress to ensure successful execution and delivery of projects
• Ability to work independently and as part of a team in a fast-paced environment
• Attention to detail and a proactive approach to problem-solving
• Legally authorized to work in the United States
• Proficient English language skills, written and spoken
• Perfect fit with Pix4D’s values: passionate, positive, collaborative and respectful attitude

What we offer

• Exciting work with cutting-edge technology and in a fast-growing international company
• Well-located office in the Denver Tech Center, close to public transportation and parking
• Flexible working hours and hybrid work possible
• Medical, Dental and Vision Insurance
• Open vacation policy and sick time
• Paid public holidays
• 401k plan
• Employee Assistance Program
• Company Social Events
• Engage in projects that involve other team members around the world 
• Learning and professional development opportunities

Working environment

Pix4D is a unique, fun, and intellectually stimulating company where you can grow and excel in your field. Our environment is authentic and multicultural, a place where we respect and learn from each other in the pursuit of being the best at what we do. Get more information here.

Recruitment

Pix4D promotes diversity and offers opportunities across all levels and career paths in all of its offices regardless of gender, race, or religion. We use standardized and structured interviews to ensure all candidates are treated equally and avoid any discrimination.

Company
When you work at Pix4D, you empower professionals worldwide to digitize reality through survey-grade georeferenced 2D maps and 3D models. These outputs can be measured, analyzed, and shared, all based on data from images taken by plane, drone, or mobile phone.

We build solutions that use technology including reality capture, computer vision, digital twins, and machine learning to help solve our customers' most complex challenges.

Founded in 2011, Pix4D has its headquarters in Lausanne, Switzerland and commercial and R&D offices in Denver, Berlin, Tokyo, Bucharest and Madrid.

#LI-VC1

#LI-Hybrid

See more jobs at Pix4D

Apply for this job

See more jobs at Snyk

Apply for this job

See more jobs at Cloudflare

Apply for this job

See more jobs at Invoca

Apply for this job

Vivo Energy distributes and markets Shell and Engen branded fuels and lubricants to retail and commercial customers in Africa. We operate in 23 countries across North, West, East and Southern Africa where we have a network of over 2500 service stations. We also export lubricants to a number of other African countries.

We are looking for an individual to fill the role of Finance Business Analyst reporting to the Chief Financial Officer.  This role will work closely with various senior stakeholders to drive our organizations’ strategic initiatives and ensure operational success.  This is a highly visible and impactful role and requires a highly motivated and detail-oriented individual.

Principal Accountabilities:

·        Serve as a trusted advisor to the CFO, with a strong focus on driving forward the Companies key strategic projects.

·        Act as a liaison between the CFO and other departments within the company, ensuring alignment and effective communication

·        Coordinate and manage executive-level meetings and events, including preparation of agendas, meeting materials, and follow-up action items

·        Provide initial investment review and screening of prospective investment opportunities

·        Building and maintaining detailed financial and valuation models

·        Creating presentations for investment proposals and other purposes

·        Delivering first class analysis, insight and research on potential investment opportunities

·        Coordinating and conducting due diligence on prospective investment opportunities

·        Assemble and summarize data to structure sophisticated reports on financial status and risks

·        Compile reports and make informed recommendations on prospective investment opportunities

·        Gain and update job knowledge to remain informed

·        Consult with management to guide and influence long term and strategic decision making within the broadest scope

·        Manage relationships with key stakeholders, including investors, partners, and vendors

·        Develop and maintain key performance metrics and dashboards to track the company's progress

·        Take a lead role in the Companies emerging buy and build strategy, including leading target evaluation and integration planning and execution.

Key Competencies/Skills

·        Sound financial understanding of accounting knowledge and business planning / performance management incl. experience with major business performance drivers (e.g. sales, operating costs, EBITDA, Cash Flows, capex, ROACE etc.)

·        Advanced proficiency in MS Excel, Word and PPT

-Sound Excel modelling skills, including financial valuation, market sizing, scenario analyses etc.

-Experience developing presentations summarizing results, options and recommendations

·        Strong analytical skills and high attention to detail

·        A developed commercial awareness, including knowledge of corporate strategy frameworks/tools (incl. market sizing, business planning/modelling, etc.) and standard M&A processes (including DCF modeling/valuation, negotiations, data room management, etc.)

·        Project management skills incl. meeting coordination, actions & deliverables tracking, document management etc.

·        Broad scanning and research skills and interest in the natural resources/energy sector globally and in emerging market contexts, including key trends (e.g. energy transition), new business models, competitive analyses etc.

·        Strong written, verbal, and interpersonal communication skills in English; working knowledge of French is a plus

·        Demonstrated ability to influence key stakeholders and to work collaboratively with individuals in a matrix / project team environment

·        Highly motivated and able to flourish in a fast-paced, high-commitment environment - we are looking for a self-starter with an entrepreneurial spirit, able to work with minimal supervision with a high level of personal integrity

Results oriented, disciplined, able to synthesize detailed information

·        Minimum Bachelor level qualification, ideally in Finance/STEM (technical) or similar professional qualification. MBA qualification is an advantage, but not essential.

·        Minimum 3-5 years’ experience in an investment banking, strategy consulting, or other professional services environment (ideally investment banking international bulge-bracket / leading local SA financial institution and/or MBB / Finance Big 4 consulting experience)

·        Oil and gas/energy experience and downstream/Africa experience a plus

·        Understanding of global energy markets preferred

·        Experience in industry due-diligence and financial modelling

·        Participation in investment banking training program/ graduate program is an advantage

See more jobs at Vivo Energy

Apply for this job

See more jobs at MacStadium

Apply for this job

See more jobs at IRhythm

Apply for this job

The Company

Egon Zehnder (www.egonzehnder.com) is the world’s preeminent leadership advisory firm, inspiring leaders to navigate complex questions with human answers. We have more than 560 consultants who bring together vast industry experience and diverse insight, operating globally through 63 offices in 36 countries spanning across Europe, the Americas, Asia Pacific, the Middle East, and Africa. We believe that together we can transform people, organizations, and the world through leadership. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. We collaborate as One Firm across industries and geographies, leveraging strengths of every colleague and operate as a private partnership independent of any outside interests.

Knowledge Centre India (KCI)

Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements.

Research Operations

Research Operations team partners with Industry Practices and Offices on Standard Research products such as Profiles, Confidential Report, CPIPs and Mappings. These products are leveraged by Experts and Consultants for active Searches as well as Business Development initiatives. The team also provides expertise on screening press & social media for both candidates and companies.

Team works Monday through Friday, 7:00am to 12:00am India time, and have smaller teams operating in the 12:00am to 7:00am shift for the US and other markets in the same time zone

The position

Provide support to EZI’s worldwide offices on Assignment and Knowledge Management related projects through leverage of online resources and the EZI proprietary database.

• Key Result Areas
• Build and develop knowledge base of companies, candidates, and various industry sub segments specific to practice group/vertical across the globe.
• Company Dossiers (snapshots) - Information packs on companies covering Business overview, Financials, Management details and EZI Relationship.
• Newsletters - Proactively identify, analyze and synthesize information from global print and electronic sources; identify new sources of information to upgrade the resource pool.
• Talent tracking/Long list of executives - Create biographies for “Star/Interesting” candidates that are shared with EZI’s global clients
• Database Management: of companies, candidates and EZI relationship in company’s propriety database.
• Workflow Allocation and Request Management

• Candidate Profile

1. The ideal candidate should have business acumen, strong client service orientation and ability to meet fast-paced demands. Timing and quality are of the utmost importance to this position.
2. Work Experience of 0-1 years in Standard Research, preference would be given to freshers
3. Good written and Verbal communication skills
4. Ability to interact with Stakeholders from different offices.
5. Ability to work with colleagues from diverse geographies

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!

Benefits Highlights:

·       5 Days working in a Fast-paced work environment

·       Work directly with the senior management team

·       Reward and Recognition

·       Employee friendly policies

·       Personal development and training

·       Health Benefits, Accident Insurance

Potential Growth for you!

We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.

Location

The position is based at Egon Zehnder’s KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32.

EZIRS Commitment to Diversity & Inclusion

Egon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion or remuneration.

Egon Zehnder is an Equal Opportunity Employer

Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

See more jobs at Egon Zehnder

Apply for this job

Job Description

• Own and manage the requirements process to ensure that business and functional requirements are understood and prioritized to drive meaningful outcomes.
• Analyze and understand regulatory requirements, identify potential challenges and conflicts, and collaborate with the team/clients to ensure compliance.
• Develop and maintain regulatory documentation, including policies, procedures, and reports.
• Lead and participate in cybersecurity and regulatory audits to demonstrate compliance with standards and contractual obligations.
• Maintain current knowledge of applicable regulatory topics such as federal regulations and common security frameworks.
• Engage collaboratively with the team/clients to align with strategic objectives that drive positive outcomes.
• Apply deep empathy and awareness of stakeholder needs through creating process maps, wireframes, use cases, and effective documentation.
• Utilize expertise to solve problems and implement solutions that enable coworkers, clients, and communities to thrive.
• Demonstrate effective communication by building trusted relationships with clients and coworkers.

Qualifications

• Bachelor’s degree in a relevant field of study.
• 8-15 years of experience in business analysis, regulatory, or related roles.
• Excellent communication skills (written, verbal, presentation).
• Superior research and problem-solving skills with analytical rigor and strategic thinking.
• Strong business judgment and ability to understand customer business needs.
• Experience with SOC 2 Type 2, FedRAMP, and HIPAA compliance.
• Experience handling highly sensitive data.
• Experience with technology implementation projects.
• Ability to understand project scope and manage deliverables to adhere to project objectives.
• Experience with maintaining requirement traceability.
• Proficiency in Atlassian JIRA (or Azure DevOps) and managing project backlogs.
• Experience collaborating with QA efforts and resolving issues.
• Familiarity with Office 365, Google Suite, MS Visio, LucidChart, or Miro.
• Experience with Agile, Waterfall, and Hybrid project methodologies.
• Ability to work independently and in a highly collaborative team setting.
• Experience in deadline-driven environments.
• Experience leading and mentoring other business analysts.

Preferred Qualifications

• Master’s degree in a relevant field of study.
• Understanding of empathy-driven, human-centered design practices.
• Familiarity with business analysis frameworks and methodologies.
• Experience with Healthcare data interoperability (FHIR, HL7).
• Knowledge of Social Determinants of Health.
• Experience with Google Cloud technologies.
• Experience working with federal and state agencies.

See more jobs at Resultant

Apply for this job

See more jobs at PDI

Apply for this job

Job Description

The Regional Director of Operations will report to the President.  This position is an exempt, salaried position working remotely from the New York and/or New Jersey area.

Job Overview

Responsible for the oversite of multiple communities and the management of the communities Leadership Team. Responsible for achieving company goals and census growth, team member relations, business trends, and ensuring that company policies and standards are being met. Responsible for working alongside the Executive Directors to ensure they develop personally and professionally.

Travel for this role to communities is expected and accounts for 60% of the position.

Responsibilities and Duties

• Management of administrative operations and team members
• Collaborating in developing community budgets and business plans and their execution
• Ensuring care of residents is of the highest quality and meet state regulations, as well as company standards
• Working to establish positive team member relations
• Increasing census growth at each community
• Overseeing state surveys and ensuring regulatory standards are met
• Working to implement company programs and values
• Overseeing a defined return on investment for the company as a whole
• Identifying business trends that may affect each community
• Implementing plans and processes to maintain productivity and profitability
• Holding Executive Directors professionally accountable in order to work towards company goals
• Traveling to each community to be a present part of the team and provide hands-on leadership
• Other duties as assigned

Qualifications

Qualifications

• Minimum of a Bachelor of Science degree.
• Minimum of five years of multi-site management or regional management experience
• Proven ability to maintain good regulatory compliance
• Ability to track industry trends, create business plans, and set team goals in order to maintain company growth
• Excellent written and verbal communication skills and the ability to lead a team
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

See more jobs at Monarch Communities

Apply for this job

Vivo Energy distributes and markets Shell and Engen branded fuels and lubricants to retail and commercial customers in Africa. We operate in 23 countries across North, West, East and Southern Africa where we have a network of over 2500 service stations. We also export lubricants to a number of other African countries.

We are looking for an individual to fill the role of Finance Business Analyst reporting to the Chief Financial Officer.  This role will work closely with various senior stakeholders to drive our organizations’ strategic initiatives and ensure operational success.  This is a highly visible and impactful role and requires a highly motivated and detail-oriented individual.

Principal Accountabilities:

·        Serve as a trusted advisor to the CFO, with a strong focus on driving forward the Companies key strategic projects.

·        Act as a liaison between the CFO and other departments within the company, ensuring alignment and effective communication

·        Coordinate and manage executive-level meetings and events, including preparation of agendas, meeting materials, and follow-up action items

·        Provide initial investment review and screening of prospective investment opportunities

·        Building and maintaining detailed financial and valuation models

·        Creating presentations for investment proposals and other purposes

·        Delivering first class analysis, insight and research on potential investment opportunities

·        Coordinating and conducting due diligence on prospective investment opportunities

·        Assemble and summarize data to structure sophisticated reports on financial status and risks

·        Compile reports and make informed recommendations on prospective investment opportunities

·        Gain and update job knowledge to remain informed

·        Consult with management to guide and influence long term and strategic decision making within the broadest scope

·        Manage relationships with key stakeholders, including investors, partners, and vendors

·        Develop and maintain key performance metrics and dashboards to track the company's progress

·        Take a lead role in the Companies emerging buy and build strategy, including leading target evaluation and integration planning and execution.

Key Competencies/Skills

·        Sound financial understanding of accounting knowledge and business planning / performance management incl. experience with major business performance drivers (e.g. sales, operating costs, EBITDA, Cash Flows, capex, ROACE etc.)

·        Advanced proficiency in MS Excel, Word and PPT

-Sound Excel modelling skills, including financial valuation, market sizing, scenario analyses etc.

-Experience developing presentations summarizing results, options and recommendations

·        Strong analytical skills and high attention to detail

·        A developed commercial awareness, including knowledge of corporate strategy frameworks/tools (incl. market sizing, business planning/modelling, etc.) and standard M&A processes (including DCF modeling/valuation, negotiations, data room management, etc.)

·        Project management skills incl. meeting coordination, actions & deliverables tracking, document management etc.

·        Broad scanning and research skills and interest in the natural resources/energy sector globally and in emerging market contexts, including key trends (e.g. energy transition), new business models, competitive analyses etc.

·        Strong written, verbal, and interpersonal communication skills in English; working knowledge of French is a plus

·        Demonstrated ability to influence key stakeholders and to work collaboratively with individuals in a matrix / project team environment

·        Highly motivated and able to flourish in a fast-paced, high-commitment environment - we are looking for a self-starter with an entrepreneurial spirit, able to work with minimal supervision with a high level of personal integrity

Results oriented, disciplined, able to synthesize detailed information

·        Minimum Bachelor level qualification, ideally in Finance/STEM (technical) or similar professional qualification. MBA qualification is an advantage, but not essential.

·        Minimum 3-5 years’ experience in an investment banking, strategy consulting, or other professional services environment (ideally investment banking international bulge-bracket / leading local SA financial institution and/or MBB / Finance Big 4 consulting experience)

·        Oil and gas/energy experience and downstream/Africa experience a plus

·        Understanding of global energy markets preferred

·        Experience in industry due-diligence and financial modelling

·        Participation in investment banking training program/ graduate program is an advantage

See more jobs at Vivo Energy

Apply for this job

Job Description

We're now looking to recruit a Business Analyst to join our Operational Change department and support AJ Bell in our growth and cost targets. The purpose of the role is to work with stakeholders to ensure the successful delivery of continuous improvements, new products & functionality. 

Responsibilities include:

• To implement change across the department in support of strategic goals and ways of working
• Working closely with project managers and the internal teams to understand business requirements.
• Performing in-depth analysis that helps us identify and validate the requirements for both the business and technical aspect of the platform
• Maintaining detailed documentation that clearly outlines any business or technical requirements for the project and how we can fulfill them
• Identifying opportunities for business growth and expansion via market research and analysis as well as any possible threats or barriers to them

What we're looking for:

• Experience working as a Business Analyst
• Experience working in the financial services (desirable)
• Must have experience with business process mapping 
• Good communication skills both verbal and written
• Proven experience using project tracking tools e.g. Atlassian Jira
• Ability to efficiently switch focus between various tasks, applications, or projects
• Strong analytical skills e.g. Data analysis, process evaluation, and solution assessment
• Ability to adapt to different/complex environments
• Must have experience with business process mapping 

About Us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

What we offer:

• Starting salary up to £50,000 (dependent on experience)
• Generous holiday allowance increasing up to 31 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy
• Casual dress code
• Discretionary bonus
• Contributory pension scheme
• Buy as you earn share scheme
• Free shares scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Bike loan
• Discounted PMI and Dental
• Paid volunteering opportunities
• Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

Qualifications

See more jobs at AJ Bell

Apply for this job

See more jobs at PARC Engineering

Apply for this job

See more jobs at Clearsulting

Apply for this job

See more jobs at Qlik

Apply for this job

See more jobs at VetsEZ

Apply for this job

See more jobs at VetsEZ

Apply for this job

Job Description

Are you mechanically and electrically inclined?  Do you like providing customers with quality service solutions?  Join our team and become a part of the leading nationwide provider of commercial food equipment service!

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
• You will typically leave from home each morning and work with minimal direct supervision at customer sites.
• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

Qualifications

What you’ll bring to the table:

• An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience
• You must have a valid Driver’s License and ability to drive multiple hours daily
• You should be able to work Overtime and On-Call as required
• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee may:

• Lift up to 75 lbs with or without assistance
• Climb up to 10 ft with an A-frame ladder
• Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
• Extensive walking 3-5 miles / day
• Extensive driving 5-6 hours/day
• Kneel, squat, bend, push/pull
• Move in different positions to accomplish tasks in various environments including tight and confined spaces
• Operate motor vehicles or heavy equipment
• Operate machinery and/or power tools

Working Conditions

• Office facility and customer facilities (including commercial kitchens of various types of businesses)
• Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
• Travel requirement up to 50% of time

Hours of Work

• Normal business hours with occasional/frequent/extended hours as needed
• Flexibility with schedule to meet critical deadlines
• Extended hours may include nights and/or weekends
• Normal scheduled hours cover early mornings, evenings and/or weekends

Apply for this job

Job Description

Are you mechanically and electrically inclined?  Do you like providing customers with quality service solutions?  Join our team and become a part of the leading nationwide provider of commercial food equipment service!

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
• You will typically leave from home each morning and work with minimal direct supervision at customer sites.
• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

Qualifications

What you’ll bring to the table:

• An accredited High School Diploma or GED and 4-6 years of similar electrical/mechanical experience
• You must have a valid Driver’s License and ability to drive multiple hours daily
• You should be able to work Overtime and On-Call as required
• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee may:

• Lift up to 75 lbs with or without assistance
• Climb up to 10 ft with an A-frame ladder
• Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
• Extensive walking 3-5 miles / day
• Extensive driving 5-6 hours/day
• Kneel, squat, bend, push/pull
• Move in different positions to accomplish tasks in various environments including tight and confined spaces
• Operate motor vehicles or heavy equipment
• Operate machinery and/or power tools

Working Conditions

• Office facility and customer facilities (including commercial kitchens of various types of businesses)
• Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
• Travel requirement up to 50% of time

Hours of Work

• Normal business hours with occasional/frequent/extended hours as needed
• Flexibility with schedule to meet critical deadlines
• Extended hours may include nights and/or weekends
• Normal scheduled hours cover early mornings, evenings and/or weekends

Apply for this job

See more jobs at Clarity Software Solutions

Apply for this job

K3 is a leading global supplier of integrated business systems to retailers, manufacturers and distributors. We have over 25 years’ experience of delivering award winning solutions for more than 3,000 customers across 20 countries. Our success is built upon world class software, tailored by our industry expertise and delivered by our world class service. To learn more about our company, please visitwww.k3btg.com.

Job Summary

We are looking for an experienced Customer Success Manager, located in the UK (Ideally in the South) and with a track record of managing local client accounts, developing long term customer relationships with our clients and helping them solve problems and achieve business goals. This is an additional team member within the Customer Success Organisation, and requires the role holder to be self-sufficient, flexible and keen to build their customer base. The role holder will report to the Global Director, Customer Success Management.

Key accountabilities

• Serve as the lead point of contact for a number of accounts, for all their customer account management matters.
• To build & implement a sales plan based on retail and/or visitor attraction industry intelligence and knowledge and matching value propositions to the client’s needs, and tailoring solutions.
• To actively develop and maintain strong client relationships and maintain high levels of customer satisfaction. Using an internal network of relationships built by you, customers queries or concerns are dealt with promptly.
• Negotiate contracts and close agreements to maximise profits.
• Develop trusted advisor relationships with clients and internal stakeholders.
• Ensure timely and successful delivery of our solutions in line with client needs and objectives.
• Responsibility for outbound sales prospecting and identifying opportunities.
• To maintain knowledge of, and report internally on, new developments in the marketplace, especially in relation to accounts and prospects.
• Executes plans to meet customer needs and ensures delivery in team targets in both revenue, profit and customer retention.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed.
• Daily updating of CRM records to ensure activity and opportunities are tracked in real time.                                

Key skills

• Relevant experience in account management sales across a client base (outbound call experience preferable).
• Experience within the Retail and/or Visitor Attraction.
• Experience of updating and maintaining CRM system records as part of the account management process.
• Experience and demonstration of providing innovative solutions to client’s requirements.
• Professional approach to team and client relationships.
• Track record of delivering against sales targets.
• A passion for delivering great service.
• Good sales, interpersonal and analytical skills.
• Emotionally resilient under pressure.
• Good critical thinking and problem-solving ability.
• Good written and oral communication skills.
• Works well to deadlines and under pressure.

With colleagues and customers all over the world, we have created a highly dynamic and international work atmosphere. The business that we are in is constantly evolving enabling opportunity to further your professional and personal growth.

As a K3 employee, you can count on:

• An attractive salary and benefits
• A stimulating and collaborative working environment.
• Work Life Balance
• A commitment to support you in your career

At K3, we pride ourselves on offering equal opportunities regardless of race, nationality, cultural background, gender, age, marital status, maternity/pregnancy status, sexual orientation, gender identity, disability, religious or political belief.

We care that our business creates a diverse and inclusive culture where everyone is respected and can be themselves. We create a better and more sustainable business for our employees, our partners, the communities we work in and our customers through building non-discriminatory procedures and practices. At K3, every individual has an equal chance to apply and be selected for posts pre-employment and an equal chance to be trained and promoted while employed with the organisation.

See more jobs at K3 Business

Apply for this job

See more jobs at Morphius Corp

Apply for this job

See more jobs at Kalderos

Apply for this job

See more jobs at Autoscribe

Apply for this job

At Arkadium our purpose is to have fun while creating fun - and that’s exactly what we’ve been doing for 20 years. We’re the creators behind the world’s most-played games. From the Solitaire that came on your Windows machine, to hundreds of other games you’ve come to know and love - you can find our games on Arkadium.com, iOS, Android, and lots of other big sites worldwide.

As a proud Evergreen business our values of Fierce Drive, Positive Energy and Living Full Lives are the driving force behind how we run and the choices we make.

We’re privately held (aka stable and reasonable about growth), founder-led (aka passionate about our craft) and we consistently rank as a “Best Place to Work” (aka not your typical games company).

We’ve been recognised by "Happiness Works 2023" in Portugal, "Crain's Best Places to Work 2022" and "Great Place to Work 2022 and 2023" in New York!

Interested in becoming an Arkadian? We’d love to hear from you!

Overview

We are seeking a Client Success Manager to join our Sales and Account Management team. This role is pivotal in managing our relationships with tier 1 partners, ensuring their success and satisfaction through strategic collaboration and project oversight. 

This role is open to candidates based in Portugal and will be 100% remote with in-person events optional.

For those in Portugal, business hours are 9-18 WEST (UTC+1).

Responsibilities: 

• Primary Point of Contact:Act as the primary liaison for tier 1 partners, cultivating strong relationships and gaining in-depth understanding of their strategic goals and business needs. 
• Project Scope and Deliverables:Collaborate closely with partners to define precise growth-based initiatives, deliverables, and timelines, ensuring alignment with partner expectations and company capabilities. 
• Internal Coordination:Coordinate resources and stakeholders across departments to ensure seamless project execution and timely delivery within defined scope and quality standards. 
• Project Oversight:Monitor multiple partner’s projects progress, identifying potential risks and proactively implementing solutions to mitigate issues, ensuring projects meet quality standards and deadlines. 
• Partner Communication:Conduct regular status meetings with partners to review project milestones, deliverables, and address any emerging issues, maintaining transparent communication throughout the partnership. 
• Strategic Offerings:Recommend solutions to partners that align with mutual  business goals, focusing on revenue generation and mutual benefit  
• Metrics Analysis:Provide actionable insights and strategic recommendations to partners based on industry trends, market analysis, and best practices to enhance project outcomes and partner satisfaction. 
• Reporting and Data Management:Track, analyze, and report on key metrics related to partner success, project performance, and ROI, leveraging data to drive continuous improvement and decision-making. 

• 3-5 years of experience in strategic account management, project management, or a similar role within the tech industry, preferably at a game company, web publisher, or related tech firm. 
• Proven ability to cultivate and maintain strong relationships with external partners and stakeholders. 
• Strong project management skills, with experience in defining project scopes, managing timelines, and delivering results within budget. 
• Excellent communication and negotiation skills, with the ability to communicate effectively with both technical and non-technical stakeholders. 
• Analytical mindset with the ability to interpret data, analyze trends, and derive meaningful insights to drive strategic decision-making. 

• Proficiency in using project management tools and CRM software. 
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. 
• Experience working with tier 1 partners or large enterprise clients is a strong plus. 

• Competitive compensation with structured performance and career development check-ins
• Meaningful supplemental health insurance (medical, dental & vision plans)
• Meal allowance
• Additional budget for conferences you are interested in
• Personal development budget to fuel your passions and desire to learn (Arkadians are taking classes in not only Excel and leadership, but also interior design and even swimming!)
• Time off from Christmas Eve through New Year's Day so we can all enjoy the holidays
• A unique culture of transparency, true teamwork and fun
• Summer Fridays: 4 Fridays off throughout the Summer to have more fun in the sun

See more jobs at Arkadium

Apply for this job

We are seeking a dynamic and experienced Streaming Industry Customer Success Manager to join our team! The ideal candidate will possess a proven track record in enabling successful customers with streaming technology solutions, expertise in customer retention, and relationship management. This role offers an exciting opportunity to work closely with our clients, ensuring their success, satisfaction, and growth with Wowza products and services.

Responsibilities:

Client Onboarding and Adoption:

·      Lead the onboarding process for new clients, ensuring a smooth transition and successful adoption of our SaaS platform.

·      Collaborate with the sales team during the pre-sales process to understand client needs and expectations and develop customized onboarding plans accordingly.

Customer Retention:

·      Proactively monitor and analyze client usage data to identify trends that require action.

·      Develop strategies and initiatives to increase client engagement and maximize revenue retention.

Value Recognition:

·      Identify opportunities for customers to adopt additional Wowza product and services based on needs and usage patterns.

·      Work closely with the sales and marketing teams to develop targeted campaigns and initiatives to promote additional services and features to existing clients.

Relationship Management:

·      Build and maintain strong, long-lasting relationships with key stakeholders within client organizations.

·      Serve as the primary point of contact for client inquiries, issues, and escalations, ensuring timely and effective resolution.

·      Conduct regular check-ins and business reviews with clients to gather feedback, address concerns, and identify opportunities for additional value delivery.

Customer Advocacy and Communication:

·      Act as a trusted advisor to clients, providing guidance and best practices to help them achieve their business objectives.

·      Advocate for client needs and priorities internally, ensuring alignment with product development and service delivery efforts.

·      Effectively communicate; internally and externally and notable items that may impact the customer relationship.

Metrics Tracking and Reporting:

·      Establish key performance indicators (KPIs) and metrics to measure the success of customer success initiatives within your book of business.

·      Track and analyze relevant metrics, providing regular reports and insights to internal stakeholders.

Who you are:

·      Proven experience in customer success or account management within the SaaS industry. 2+ years experience working within video streaming highly preferred.

·      Strong understanding of revenue retention, and other relevant financial metrics.

·      Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and internal team members cross functionally.

·      Demonstrated ability to manage multiple clients and projects simultaneously, while maintaining attention to detail and meeting deadlines.

·      Strategic thinker with a proactive and results-oriented approach.

·      Experience with CRM software (e.g., HubSpot) and customer success platforms is a plus.

·      Bachelor’s degree in business administration, Marketing, or related field preferred.

Salary: $85,000-$95,000

comp plan eligible

The base salary range represents the anticipated low and high end of our salary range for this position. Actual salaries will vary and will be based on a range of factors, such as a candidate’s qualifications, location, skills, and competencies. The salary is one component of our total compensation package for employees. The benefits below are for US based employees.

Wowza offers a comprehensive benefits package which includes the following:

• Medical, Dental, and Vision insurance available 1st day of employment
• Generous Paid Time Off
• 401(k) with strong company match
• Dependent Care Flexible Spending Account
• Employer Paid Basic Life Insurance and AD&D

• Voluntary Life Insurance (Employee/Spouse/Child)
• Parental Leave
• Short-Term and Long-Term Disability
• Training & Development
• Employee Assistance Program (EAP)

Who We Are: 

Wowza Media Systems is a Colorado-based, globally-known video streaming software solutions leader. Wowza's software enables its customers to deliver high-fidelity video streams from any source to any destination reliably at a large scale and with low latency. Tens of thousands of customers implement Wowza's solutions in more than 100 countries across education, healthcare, enterprise, gaming, fitness, auction, e-commerce, and government applications. Founded nearly fifteen years ago, Wowza is backed by private equity firm Clearhaven Partners. 

Why Work for Wowza: 

Join a fast-paced, private equity-backed Colorado software company at the intersection of mission-critical video streaming applications. Wowza has a long-standing reputation for technical prowess and consistent innovation and has been a consistently growing company. In addition, Wowza's team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local schools to helping parents monitor their children in the NICU, employees can cultivate the same creative energy that first brought the company to life. Our employees are encouraged to take ownership of their roles, and coworkers are happy to help one another along their video journey. We have a brand-new company headquarters office and remote employees across the US and around the globe. Our Denver-area employees work in a flexible-hybrid environment, allowing flexibility and work-life balance tailored to each Wowzan. 

See more jobs at Wowza Media Systems

Apply for this job

See more jobs at Cloudflare

Apply for this job

See more jobs at Cloudflare

Apply for this job

See more jobs at Cloudflare

Apply for this job

Job Description

What You'll Do

• Manage all post-onboarding activities for Dragonboat’s mid-market and enterprise customers through strong relationship-building, product knowledge, planning, and execution

• Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs

• Demonstrate ability to understand the customers’ needs, develop and establish new business relationships, and provide thought leadership to influence and build trust at different customer levels, including senior/executive management,

• Own and drive Enterprise revenue expansion by identifying product adoption and upsell opportunities throughout the customer lifecycle 

• Conduct Executive Business Reviews (EBRs) to assess progress against goals, assess opportunities for improvement, assess the impact of Dragonboat on team productivity

• Devise action plans to improve retention  with periodic “health checks” to optimize customers’ product usage

• Work closely with Product, and Customer Support on the identification and tracking of product improvement requests, troubleshooting, and bugs

• Become a passionate customer advocate and Dragonboat product expert to better serve our enterprise customers by adopting industry-leading Product Operating Model (POM) processes.

Qualifications

Who You Are

• Bachelor’s degree is required

• 6+ years of customer advocacy and engagement experience in customer success, account management, or post-sales relationship management

• 4+ years in a B2B SaaS environment

• ​​3+ years of experience managing customer renewals and upsells for Fortune 1000 companies

• Experience managing large enterprise accounts 

• Strong communication skills and technical aptitude

• Familiarity with Salesforce, Zendesk, Jira, ADO, and other Software-as-a-Service

• Excellent organization, project management, and time management skills

• Proactive team player who has fresh ideas when it comes to user adoption and churn mitigation

• Enjoys working closely with customers to ensure complete satisfaction

• A self-starter who takes the initiative to get things done

Nice to haves:

• Knowledge of product management, project management, and workflow tools (Atlassian suite, ProductBoard, Aha) and processes (Agile, Quarterly planning, Portfolio Management)

• Product management, product operations, or Agile Practice Advisor experiences

• Business analytics, Financial analysis

See more jobs at Dragonboat Inc.

Apply for this job

See more jobs at Clarity Software Solutions

Apply for this job

See more jobs at Morphius Corp

Apply for this job

Job Description

We are seeking a highly motivated Customer Support Specialist. As a Customer Support Specialist at Order.co, your primary responsibility is to deliver high-quality customer support by efficiently triaging issues and resolving problems in a timely manner. We value individuals who take ownership of customer concerns and are committed to seeing them through until a satisfactory resolution is achieved. In this role, you will need to work quickly and multitask effectively. We seek dedicated individuals who are genuinely passionate about assisting customers.

What you’ll do

Your key responsibilities as a Customer Support Specialist at Order.co include:

• Providing prompt and professional customer support: You will handle a high volume of phone calls, emails, and chats from Order.co Customers & Vendors. You will be responsible for responding to customer inquiries, complaints, and requests for assistance. Your goal is to provide timely and effective solutions to ensure customer satisfaction.
• Troubleshooting and problem-solving: You will utilize your problem-solving skills to identify and resolve customer issues. This may involve investigating technical problems, offering guidance on product usage, or escalating complex issues to the appropriate team.
• Communicating effectively: You will need strong communication skills to interact with customers in a clear, concise, and empathetic manner. You should be able to explain complex concepts or technical information in a way that is easy for customers to understand.
• Managing customer expectations: It is important to set realistic expectations for customers regarding issue resolution times and keep them informed throughout the support process. You should be proactive in providing updates and maintaining open lines of communication.
• Documenting and tracking customer interactions: Accurate record-keeping is essential to ensure continuity and enable effective follow-up. You will be responsible for documenting customer interactions, including the details of the issue and the steps taken to resolve it.
• Collaborating with internal teams:As a Customer Support Specialist, you will work closely with other teams within Order.co, such as Account Management, Operations, or product development to relay customer feedback, report bugs, and contribute to ongoing improvements in customer experience.
• Continuously improving customer support processes:We encourage a culture of learning and improvement. You will have opportunities to identify areas for enhancement in customer support processes and suggest ideas to optimize workflows and enhance customer satisfaction

Qualifications

What you bring to the table

As a Customer Support Specialist at Order.co, the following skills will be valuable for you to excel in your role:

• Strong communication skills: You should possess excellent verbal and written communication skills to effectively interact with customers. Clear and empathetic communication is essential for understanding customer issues and conveying solutions in a way that customers can understand.
• Problem-solving abilities:You will encounter various customer issues, and the ability to analyze problems, identify root causes, and propose appropriate solutions is crucial. Strong problem-solving skills will help you efficiently troubleshoot and resolve customer concerns.
• Customer-centric mindset:Demonstrating a genuine desire to help customers and a commitment to providing exceptional service is essential. You should have a customer-centric mindset and strive to meet and exceed customer expectations.You should be able to remain calm and empathize with customers' situations, showing understanding and reassurance throughout the support process.
• Multitasking and time management: As a Customer Support Specialist, you will often have to handle multiple customer inquiries simultaneously. Strong multitasking skills and effective time management are essential 
• Attention to detail:Paying close attention to detail is crucial for accurately documenting customer interactions, tracking issues, and following up on resolutions. It ensures that nothing falls through the cracks and helps maintain high-quality customer support.
• Teamwork and collaboration:Being able to work well in a team, collaborate effectively, and provide valuable feedback and insights will contribute to the overall success of the customer support function.
• Adaptability and willingness to learn:Customer support needs can vary, and new challenges may arise. Being adaptable and open to learning new tools, technologies, and processes will help you stay effective and provide up-to-date support to customers.
• Resilience and stress management: Customer support can sometimes be demanding and stressful. Being resilient and adopting effective stress management techniques are needed to  maintain a high level of customer service, even during challenging situations.

Bonus points if you have:

• 1+ years of customer support or related experience, especially in a SaaS, e-commerce or startup environment.
• Experience working with CRMs such as Zendesk.

See more jobs at Order

Apply for this job

Axurians are innovators at heart, driven by a mission to make the internet safer for everyone. Our core values of putting the customer first, taking true ownership, and pursuing smart results define our unique culture. We offer a dynamic and flexible environment where creativity, maturity, and initiative are celebrated. As part of our global, world-class team, you'll collaborate across borders to deliver cutting-edge external cybersecurity solutions. Join us at Axur, where your ideas and expertise will shape the future of digital experiences.

At Axur, you will directly work with the latest technology in a challenging environment and have the autonomy to bring your own ideas and make your own decisions!

Are you passionate about customer satisfaction?

We are excited to offer you the Customer Support Analyst position at Axur. As a Customer Support Analyst, you will play a pivotal role in solidifying Axur's status as a global leader in external cybersecurity. Your contributions will be essential in our mission to detect, inspect, and respond to external threats all across the internet. Our success in product innovation hinges on talented professionals who align with our culture, just like you. We believe your skills and dedication will significantly enhance our ability to make the internet a safer place. And you can work remotely from anywhere in the world!

Like all our other openings, this opportunity is open to professionals with disabilities (PwD).

A typical workday might include:

• Ensuring that the customer is assisted in the channel of their choice;
• Prioritizing customer service to achieve its goals;
• Registering all calls and categorizing them according to the area's processes;
• Collaborating in producing content that helps our clients with self-service;
• Delighting our customers with individualized service and a genuine concern for helping them;
• Following up on our clients' demands with other teams;
• Providing continuous and consistent feedback to our customers regarding their demands;
• Applying continuous improvements to the area's processes;
• Aligning expectations between the client and the company;
• Keeping knowledge of our products and services up to date;
• Providing insights and suggesting improvements to the company's products and services;

• Indispensable Requirements:
• Experience in Technical Support in SaaS companies with a B2B focus;
• Experience with incident management and service requests;
• Interest and availability for work shifts, on-call duty, or standby;
• Fluent or advanced Portuguese skills;
• Fluent or advanced English skills.
• Additional Qualifications:
• Previous experience with platforms such as HubSpot, Zendesk Suite, Freshdesk, Notion, Slite, Slack, Trello, G Suite, and LastPass;
• Proficiency in agile methodologies (Kanban);
• Familiarity with information security and LGPD;
• Knowledge of cloud computing and SaaS;
• Familiarity with web services (APIs);
• Fluent or advanced Spanish skills;
• Knowledge of ITIL V3 or higher.

• Home office assistance: an allowance of R$ 2,000.00 in the first month to buy all the items for your home office. Axur will send only the laptop (which must be returned to the company in case of departure);
• Flexible benefit of R$ 924,00 per month;
• Health insurance and dental plan (Bradesco Top Nacional);
• Annual Employee Bonus Plan;
• Possibility of Employee Stock Options Plan (equity participation in the company);
• Anywhere Office work model;
• Super flexible hours;
• TotalPass;
• Language classes and a platform for study with more than 25 idioms.
• Culture focused on the individual development of Axurians (360º evaluation and Individual Development Plan (IDP);
• Agreements and partnerships for individual development (Coursera, Udemy, OpenEnglish, Fisk, MBA USP ESALQ, and others);
• Internal Rewards Programs (Best Recruiters, and others)
• Parental Leave Program (Pregnant and Companion; Adopter and Adaptation period).

See more jobs at Axur

Apply for this job

Job Description

Overview of the Role:

The Senior MicroStrategy Engineer is a key contributor to Privia’s Corporate Analytics team in developing reporting solutions on our MicroStrategy BI platform. Areas of focus include MicroStrategy report/dashboard development, architecture, and administration. This position interfaces with Privia’s IT and Product Development teams on data layer interdependencies in addition to the duties listed below.

We are seeking a highly skilled MicroStrategy engineer with extensive experience in the MicroStrategy platform. The ideal candidate will have a deep understanding of MicroStrategy’s technical aspects and be capable of leveraging the platform to deliver robust and scalable business intelligence solutions.

Primary Job Duties:

• Work with stakeholders and user groups to understand the business needs/objectives and translate them to technical design requirements

• Lead technical solution design and development activities, proactively identify risks, and provide potential alternatives for consideration

• Generate solution documentation for design, training, and support purposes

• Build and maintain MicroStrategy schema objects (Attributes, Facts, Hierarchies, Tables, Views, etc.) as well as MicroStrategy application objects (Metrics, Filters, Templates, etc.)

• Create advanced reporting objects (Level Metrics, Consolidations, Custom Groups, FreeForm SQL Reports, etc.) when required to meet requirements

• Develop reporting solutions in MicroStrategy leveraging Dossiers, Report Services Documents (RSDs), Cubes, Reports, and Transaction Services

• Help field user questions and troubleshoot production issues and defects

• Analyze data and present findings in a consumable format to business users

• Facilitate power-user and end-user training

• Assist Network and Server teams with necessary logs for troubleshooting issues, when needed

• Conduct peer reviews of work products produced in MicroStrategy

• Mentor other team members and guide them on MicroStrategy development best practices

• Collaborate with other team members to create optimal, maintainable, and scalable architecture

• Provide recommendations for performance improvements to deliver optimal results

• Plan and manage testing efforts for MicroStrategy platform upgrades including major and minor patch releases

• Perform migrations using Object Manager

• Manage and maintain roles, groups, folders, projects, etc.

• Create and maintain schedules for different types of subscriptions

• Implement monitoring and alerting solutions for critical components of the MicroStrategy platform

• Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing and other ETL-related activities

Qualifications

• Bachelor’s in IT or quantitative field is preferred

• MicroStrategy 11x experience is required

• MicroStrategy Certified Developer or  MicroStrategy Certified Engineer credentials is preferred

• Demonstrated experience with translating business requirements into reporting solutions

• Proficient in writing and understanding SQL

• 4+ years of experience with MicroStrategy project architecture and schema design

• 3+ years of experience with MicroStrategy Dossier, Dashboard (RSD), and Report development

• 2+ years of experience with MicroStrategy Transaction Services and Freeform SQL development

• 2+ years of experience with MicroStrategy Administration including installation, configuration, and performance tuning

• Experience with Integrity Manager, Command Manager, Object Manager, and Security Administration

• MicroStrategy SDK experience is a plus, but not required

• Experience using RDBMS, such as SQL Server and Snowflake

• Ability to consistently produce clear and concise status reports

• Ability to handle multiple concurrent projects and tasks

• Experience in a healthcare is preferred

• Must comply with all HIPAA Rules and Regulations

Interpersonal Skills & Attributes:

• Proactive and professional customer service skills as well as a positive and flexible attitude to work with internal business stakeholders

• Communicates clearly and effectively to build confidence and trust with business stakeholders, management, and peers (internal and external)

• Ability to prioritize tasks and work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness

The salary range for this role is $100,800.00-$126,000.00 in base pay and exclusive of any bonuses or benefits. This role is also eligible for a comission based incentive plan and restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

See more jobs at Privia Health

Apply for this job

Apply for this job

See more jobs at SecurityScorecard

Apply for this job

Job Description

As a  Managed Services Consultant (MSC), you will be working with our largest enterprise customers. Many of them are looking to disrupt their recruiting and HR processes, and this role helps make that a reality. You will be responsible for helping manage the client’s administration of their system and consult on changes requested to the system for their instance. It is a rewarding role that allows you to redefine how teams manage talent across their entire organization ensuring that issues and requests are analyzed, evaluated, and implemented as requested. Below are the main responsibilities, however, you may be asked to perform other related tasks.

Important: work afternoon shift 3-11 p.m. to support clients overseas

Responsibilities 

• Work with the Technical Services Manager and clients to plan, coordinate, and deliver the Admin-as-a-Service solution to help support their system
• Liaise with the Client when there is clarification needed to ensure a request is fully understood and the impact assessed correctly, ensuring the client clearly understands the request fully
• Advise clients on new features and how they could be implemented and enhance their systems usage and experience
• Regularly communicate with the Technical Services Manager to deliver weekly status updates on the client and provide visibility to common issues that the client is experiencing or requesting
• Track all requests from the Client and ensure they are resolved within the given SLA
• Liaise with Functional and Integrations Consultants to ensure that best practices are implemented and that the client is getting the best experience
• Support clients over different communication channels - phone lines, tickets, and emails. You will track all the queries and communicate with a wider team providing timely resolution
• Work afternoon shift 3-11 p.m. to support clients overseas

Qualifications

• Strong command of the English language, both written and verbal 
• Knowledge of support ticketing systems
• Knowledge of SaaS software systems
• Experience administering and utilizing an ATS system
• Provide first level contact and convey resolutions to customer issues
• Properly escalate unresolved queries to the next level of support
• Track, route and redirect problems to correct resources
• Update customer data and produce activity reports
• Confident, clear, and dynamic communicator (verbal and written)
• Ability to quickly learn new technologies
• Ability to focus on results while working independently when given broad direction

Desirable experience:

• Proven working experience in providing Help Desk support
• Experience in HR, recruiting, or related industry
• Use of Salesforce, JIRA, or Confluence are all excellent additions
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation

Apply for this job

See more jobs at Homeward

Apply for this job

See more jobs at The Lifetime Value Co.

Apply for this job

See more jobs at Kalkomey Enterprises, LLC

Apply for this job

Job Description

We are seeking an experienced Associate Creative Director (ACD) of Design with a strong emphasis on UI design to join our Dentsu Product Design & Digital Transformation team. The ideal candidate will have a minimum of 10 years of experience in UI design, with a proven track record of leading design projects, creating innovative and user-centric interfaces, and driving design excellence. This role requires exceptional people management skills and the ability to effectively present design concepts and strategies to clients. If you are a creative visionary with a passion for transforming digital experiences, we want to hear from you.

Responsibilities

• Work with Creative Director and Experience Leads to produce best-in-class experiences across websites and mobile apps
• Lead the UI design and visual direction on engagements, e.g., creating mood boards and design rationale, for both conceptual and delivery projects
• Conduct competitive and out-of-category best-in-class research to inform design strategy
• Create and manage custom design systems as well as utilize and scale existing client design systems
• Maintain visual design and UI standards to improve team efficiency
• Support your design work using all available insights including customer feedback, quantitative data and usability findings
• Work with a team of designers to estimate design activities and capacity, and manage the workload to meet deadlines
• Work with the cross-functional teams and leaders to ensure user adoption and client satisfaction
• Be a trusted creative voice for your accounts and develop good relationships with your clients
• Demonstrate to clients that you understand their challenges and respond to their creative and strategic requirements
• Provide feedback for annual performance reviews, and ongoing feedback throughout the year (written when requested)
• Work with creative management to address performance, workflow, and quality issues and develop long-range plans for the creative discipline
• Mentor designers to meet the standards and expectations of the agency and the client, as well as meet their own career goals
• Remain current on latest design and technology trends in the industry

Qualifications

• 10+ years of experience or equivalent experience
• 2+ years' experience in a creative leadership capacity
• Bachelor's degree in Digital Design, Human-Computer Interaction or a related field
• Understanding of Experience Design and the role creative plays in achieving its outcomes
• A portfolio with exemplifying excellent UI Design, compelling ideas, and solid usability
• Digital, interactive and customer experience agency or consultancy experience desired
• Strong interpersonal skills, including the ability to facilitate client meetings and lead presentations
• Strong team leadership and mentoring skills; able to inspire collaboration
• Proficient in UI design tools, specifically Figma and FigJam
• Highly knowledgeable in creating, implementing, and scaling complex design systems
• Genuine passion and excitement for all design and a desire to create novel outcomes rather than relying on conventional thinking

Apply for this job

See more jobs at Furnished Quarters

Apply for this job

Job Description

Maintain artistic direction and quality

• Produce high quality character, creature, and props suitable technically and artistically with the project's universe and visual direction.

Production/deadline

• Produce work within specifications and maintain workflow pipelines within given deadlines.
• Bug Fixing and describing R&D case studies in the knowledge base.

Feedback

• Participate in reviews, adapt to, and implement feedback from leads and peers in a professional manner.
• Provide feedback and improvement to visual quality.

Collaboration/communication 

• Work with developers in multiple disciplines to ensure that character assets can be rigged and animated properly.
• Work with technical artists to ensure that shader systems enhance the fidelity of character assets.
• Knowledge sharing.
• Collaborate in R&D initiatives, to explore new techniques and implement improvements to pipelines and workflows.
• Occasionally support leads and HR collaboration in recruitment efforts.
• Occasionally support new hires onboarding process.

Qualifications

• 5+ years in AAA console/PC game development  including 3+ year in unreal engine
• Strong portfolio showcasing  character modeling and texturing skills.
• Experience with industry-standard software packages for 3D modeling, high-poly sculpting(Maya, Max, ZBrush, Photoshop, or their equivalents).
• Experience working in Substance Painter or similar PBR texture workflow.
• Ability to create believable characters that are full of life and personality.
• Ability to create high poly and low poly models as well as textures.
• Strong knowledge of human and animal anatomy and ability to build believable creatures.
• Strong organic modeling skills (human faces, clothing, believable creatures).
• Artistically interpret concepts or creatively push beyond an initial ideation. 
• A solid understanding of traditional art skills along with foundational design competencies (shape, form, texture, value and color).
• Strong hard-surface modeling skills (armor, weapons).
• Ability to take an asset from start to end at a AAA quality.
• Experience with PBR based shaders.
• Adaptive.

Nice to have qualifications:

• Traditional sculpture, drawing skills.
• Skinning, rigging, animating are a plus.
• Sense of body/camera motion are a plus.
• Experience working with Unreal 5.

See more jobs at People Can Fly

Apply for this job

Job Description

The Molasses Flood is looking for a Senior or Principal Combat Designer to help drive the vision and implementation of the combat experience in our latest project, a multiplayer action game set within the world of The Witcher. You will take on everything from the high-level — pitching enemy and weapon types — to the sub-second nitty-gritty — placing I-Frames, damage volumes, damage and hit reaction balancing, etc.. You will work across disciplines, from art and animation to engineering and production, to make our game’s combat fun, satisfying, and scalable from the early game to the late.

The person in this role will report to the Lead Gameplay Designer. This role may be performed per our hybrid work model in the greater Boston area (Tues/Thurs in our office and Mon/Wed/Fri work from home), with relocation assistance available. This role could also be performed remotely within the continental US and Canada, and according to US East coast core hours. Benefits and salary available varies by country. 

RESPONSIBILITIES:

• Develop and refine our approach to combat and foundational combat systems.

• Pitch, prototype, implement, and continually balance and improve a wide variety of enemy types, including core enemies and bosses, to shipping.

• Tune the combat experience at the micro level: animation length, i-frames, damage volumes, etc.

• Implement each character type’s combat behavior using techniques such as behavior trees, animation graphics, and blueprints.

• Help to define and develop internal workflows and development tools for AI behavior and attack patterns.

• Work with character art, animation, VFX, and Audio to ship characters with best-in-class presentation and polish.

• Help balance combat-related systems such as player leveling and experience, weapons, and damage.

• Produce and maintain design documentation and work with Production to ensure they can be implemented with time and resources available.

• Keep in constant communication with the team to solicit feedback and constantly hone your work.

Qualifications

• Prior experience as a Gameplay or Combat Designer on a shipped game.

• Extensive knowledge of current game titles, as well as movies and other visual arts, to use as reference for crafting and communicating original ideas.

• The ability to communicate fluently with engineering, art, and production.

• Curiosity, kindness, and a positive and professional can-do attitude.

• Candidates must have a US work permit or citizenship, or Canadian citizenship.

NICE TO HAVES:

• Experience as a combat designer on a systems-heavy action game.

• Experience as a designer on a multiplayer action game.

• Any kind of scripting experience, be it visual (such as Blueprint) or text-based (such as Python, Lua, or C#).

• Experience with Unreal Engine 4-5.

The expected annual salary range for this position is $130,000 to $180,000 USD, negotiable, for US hires. Salary offered will be based upon a number of factors, including but not limited to: skill set, years and quality of experience, and suitability for the role. 

See more jobs at CDPROJEKTRED

Apply for this job

Job Description

This candidate must be located in the US.

The UX team at Cricut is responsible for user research, interaction design and visual design of software applications across desktop and mobile platforms. We design intuitive, easy-to-use software that inspires our customers, and helps them design and make unique, personalized projects. 

The team is uniquely positioned – with direct connections to the executive team and CEO - and we collaborate across the organization to ensure hardware, content, materials, and software all work together to deliver awesome experiences. Our UX team members come from varied backgrounds and experience; all of us were drawn to the mission of empowering every person to be creative. 

As a Principal UX Designer within the UX team at Cricut, you’ll lead the creation of thoughtful and compelling user experiences to elevate the brand and introduce Cricut to a wider audience. You’ll provide design thought leadership and work on complex and interesting UX projects spanning multiple platforms including content delivery, hardware, and mobile and desktop software. You’ll be a hands-on contributor committed to creating industry-leading experiences for some of the most engaged user groups you’ll ever encounter. Put aside your assumptions and drop us a line…this opportunity is not to be missed. ­ 

Responsibilities 

• Lead the design work for software applications for both desktop and mobile devices across a range of operating systems. 

• Ensure systems thinking is brought to bear to create cohesive and delightful experiences that span hardware, software and content. 

• Reinforce a learning mindset: Participate in user research and A/B testing, advocate for our users at every step of the way, and leverage findings artfully to continuously improve designs. 

• Bring a keen understanding of our users’ motivations, goals and needs to help define new features, functions and products. 

• Influence, challenge, extend and evolve our UX design language to craft elegant and consistent design experiences. 

• Foster successful collaboration with hardware and software product managers, industrial designers, software developers and hardware engineers to drive solutions through to completion. 

• Help evolve our design processes and deliverables to best meet the needs of a growing organization, as well as increase efficiency within the UX group. 

• Capture ideas and solutions in varying levels of fidelity, as the situation warrants – from whiteboard sketches to flow charts to interactive prototypes. 

• Manage multiple projects simultaneously and meet deadlines. 

• Mentor less experienced members of our UX team and help them ‘level-up’. 

Qualifications

• Bachelor’s degree in Human Computer Interaction (HCI), interaction design, graphic design, industrial design, information science, computer science or a related field. Graduate degree is a plus. 

• 8+ years of work experience designing web and mobile applications and applying user-centered techniques. 

• Demonstrated experience leading, mentoring and inspiring other product designers in their craft.   

• Proven track record of successful product releases in which you guided a team through a user-centered product design process. 

• Ability to grasp product requirements and scope design work accordingly, with careful attention to detail. 

• Strong ability to collaborate with teams across varying disciplines (hardware engineering, software development, marketing, etc.) to create a holistic product experience. 

• Passion for innovation and a “can do” attitude. 

• Keen attention to detail and systems thinking. 

• Thoughtful and well-presented portfolio of UX design solutions 

• Ability to interpret and act on design feedback from both collaborators and stakeholders 

• Excellent presentation and written communication skills, including the ability to clearly and concisely articulate solutions, design rationale and process to colleagues in different disciplines, stakeholders and executives. 

• Ability to discuss high level concepts and detailed design with equal fluency. 

• Well-versed in applying quantitative data and a wide range of qualitative user insight techniques to drive prototypes and decision making. 

• Demonstrated eye for visual design 

• A strong grasp of current UI/UX trends and platforms (e.g., iOS and Material Design guidelines). 

• Hands-on experience with design software such as Sketch, Adobe Creative Suite, InVision, Zeplin. 

• Experience designing for combined hardware and software interaction, community features and/or data-driven experiences are a plus. 

The US base salary range for this full-time position is $135,900 to $225,000 + benefits. Our salary ranges are determined by role, level, and location.

See more jobs at Cricut

Apply for this job

See more jobs at Vonage

Apply for this job

Job Description

Maintain artistic direction and quality

• Produce high quality VFX creation suitable technically and artistically with the project's universe and visual direction.
• Cooperation on defining artistic vision and style under Art Director/Lead supervision, as well as maintaining the quality standards across the entire development pipeline.
• Translate concept art and any other available game design documents into prototype and implement it as real-time VFX in game under lead’s supervision.
• Create ambient environment effects that enhance mood, tell a story, and make the world feel alive.

Production/Deadline

• Produce work within specifications and maintain workflow pipelines within given deadlines.
• Bug Fixing and describing R&D case studies in the knowledge base.
• Understand and employ established asset organizational structures and naming conventions to ensure cohesion within the VFX pipeline.

Feedback

• Participate in reviews, adapt to, and implement feedback from leads and peers in a professional manner.
• Provide feedback and improvement to visual quality.
• Create gameplay effects that make the world feel exciting, and that give the player necessary gameplay feedback.

Collaboration/Communication 

• Knowledge sharing.
• Collaborate with Tech Art and lead on R&D initiatives, to explore new techniques and implement improvements to pipelines and workflows.
• Work with developers in multiple disciplines and ensure that work gets integrated into the build.
• Work with designers to create effects for scripted events and story moments.
• Work with the lighting department to create atmosphere, a sense of depth in the scene, and to reinforce the color palette.
• Occasionally support leads and HR collaboration in recruitment efforts.
• Occasionally support new hires during the onboarding process.

Other artistic specificity

• Create high-fidelity effects for cinematics and marketing material.
• Innovate new techniques for next-gen hardware, and work with engineers and tech art to expand the VFX toolset.
• Analyze scenes for performance issues, and ensure all effects are built in the most efficient way possible.
• Use every tool at your disposal to create effects for the game (traditional particles, pixel shaders and vertex shaders for animated materials, baked physics simulations, stock animation, etc.).
• Track and seek awareness of state-of-the-art industry practices in order to influence the VFX pipeline direction.

Qualifications

• 7+ years in AAA console/PC game development including 5+ years in Unreal Engine
• A strong portfolio showcasing examples of real-time VFX work at a AAA quality.
• Excellent knowledge of industry-standard software packages for modeling, high-poly sculpting (Maya, Max, ZBrush, Photoshop, or their equivalents).
• Excellent understanding of the principles of animation.
• A critical eye and great feeling for the motion of real world objects and VFX.
• Solid understanding of the constraints of real-time VFX.
• Artistically interpret concepts or creatively push beyond an initial ideation.
• Excellent understanding of art fundamentals (shape, form, texture, value and color) and anatomical knowledge of both bipedal and quadrupedal forms.
• Solid understanding of the constraints of real-time VFX.
• Solid experience with a variety of techniques and tools for creating VFX animation (standard particle systems, fluid sims, physics sims, etc.).
• Solid skills in creation of all source art needed for VFX (textures, geometry, flipbooks, normal maps, vector field textures, etc.).
• Strong experience with UE4 tools for VFX creation (of any other similar engine tools).
• Solid experience in creating complex pixel and vertex shaders.
• Strong experience with scripting (visual or otherwise) and mathematics within the context of VFX.
• Adaptive. 
• Ability to adapt, and develop specific art style, techniques and workflows with minimum guidance.
• Strong mentoring skills.
• Ability to collaborate with department leads, and different departments to solve artistic and technical challenges.
• Strong verbal and written communication skills in English.
• Self-motivation.

Nice to have qualifications:

• HLSL shader creation experience.
• Houdini.

See more jobs at People Can Fly

Apply for this job

See more jobs at Codecademy

Apply for this job

Job Description

What you get to do in this role:

· Attract, inspire, and enable a thriving ecosystem of through proactive direct engagement, with a bias toward ‘learning and listening’ and transforming community members into champions.

· Establish yourself as a trusted technical peer and community advocate by generating innovative content, whether it is blog posts, videos, code examples, workshops, webinars, etc. You will have tremendous freedom in this space to be creative and generative.

· Help build and scale events and meetups to drive community collaboration.

· Participate in social media and blogging activities to drive developer awareness

· Identify new channels to reach and engage with developers

· Partner with a cross functional team including Product Marketing, Product Management, Engineering, Events and Campaigns team to deliver our developer program content.

Qualifications

· 5+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, SaaS.

· 3+ years of experience as a Developer or Engineer or other technical profession within the ServiceNow ecosystem.

· Experience speaking at technology conferences, blogging, video, and writing technical articles and contributing to popular open-source projects.

· Excellent communication skills as both a strong technical writer and a dynamic public speaker.

· Strong relationship building to interact with peers, colleagues, customers, and third parties

· Travel: Up to 30% annually

See more jobs at ServiceNow

Apply for this job

Estamos ampliando nuestros equipos, no nos importa mucho el título, pero a este rol le llamamos Technical Delivery Manager y la clave es la experiencia en la coordinación y gestión de proyectos de desarrollo de software y/o IA, y contar con un sólido background técnico, idealmente con .NET, Cloud y DevOps (y por supuesto, constantes ganas de seguir aprendiendo).

Nuestra visión es construir equipos multidisciplinares, los cuales autogestionan directamente de forma AGILE los proyectos, para encontrar y realizar las mejores soluciones ????

¿Qué harás?

• Comprender las necesidades y objetivos del proyecto.
• Gestionar proyectos de manera efectiva, asegurando la entrega oportuna y dentro del presupuesto.
• Mantener una comunicación proactiva y efectiva con los clientes para comprender sus necesidades y expectativas.
• Apoyar al equipo en la interlocución con el cliente.
• Analizar y diseñar soluciones técnicas.
• Diseño de arquitecturas y análisis.
• Colaborar estrechamente con el equipo técnico para garantizar que las soluciones propuestas se alineen con las necesidades del cliente.
• Supervisar y garantizar la calidad de los entregables del proyecto.
• Realizar análisis de datos y procesos para identificar áreas de mejora y optimización.
• Proporcionar orientación y asesoramiento técnico a los clientes cuando sea necesario.

¿Qué buscamos?

• Al menos 5 años de experiencia como Delivery Manager o rol en similar, coordinando y gestionando proyectos de desarrollo de software y/o IA.
• Experiencia previa en el trato directo con clientes y gestión de relaciones con stakeholders.
• Muy importante contar con un sólido background técnico en desarrollo de software (con .NET o Python), y muy valorable también en el ámbito de IA.
• Conocimientos en Cloud y DevOps.
• Habilidad para manejar y comprender documentación técnica detallada.
• Capacidad analítica y consultiva para dar soluciones técnicas.
• Seguimiento de principios ágiles para ofrecer valor a los clientes.
• Capacidad de resolución de conflictos e identificación de posibles riesgos.
• Excelentes habilidades de comunicación oral y escrita en Español e Inglés (English is a must!).
• Team player.

¿Qué ofrecemos?

• Salario acorde al mercado y tu experiencia ????
• Horario flexible 35 horas / semana ???? (sin reducción de salario).
• Trabajo remoto 100% (opcional) ????
• Retribución flexible (restaurante, transporte y guardería) ✌
• Seguro médico y dental (totalmente gratuito para el empleado) ????
• Presupuesto individual para formaciones y certificaciones de Microsoft gratuitas ????
• Clases de inglés (1 hora a la semana) ????
• Día libre por tu cumpleaños ????????
• Bonus mensual en concepto de electricidad e internet en casa ????
• Plain Camp (evento anual de team building) ????
• ➕ El gusto de trabajar siempre con las últimas herramientas tecnológicas.

Con toda esta info ya conoces mucho de nosotros, ¿nos dejas que conozcamos más de ti?

¿El proceso de selección?– Sencillo, 2 pasos: una llamada y 1 entrevista con el equipo ????

Y te preguntarás… ¿Quién es Plain Concepts?

Plain Concepts somos más de 400 personas apasionadas por la tecnología, movidas por el cambio hacia la búsqueda de las mejores soluciones para nuestros clientes y proyectos.

A lo largo de estos años, la empresa ha crecido gracias al gran potencial técnico que tenemos dentro y apoyándonos siempre en nuestras ideas más locas e innovadoras. Contamos con más de 14 oficinas en 6 países diferentes.  Nuestro objetivo principal es seguir creciendo como equipo, realizando los mejores y más avanzados proyectos en el mercado. 

Realmente creemos en la importancia de reunir personas de diferentes ámbitos y países para formar el mejor equipo, con una cultura plural e inclusiva.

¿Qué hacemos en Plain?

Nos caracterizamos por tener un ADN 100% técnico. Desarrollamos proyectos a medida desde 0, consultorías técnicas y formación.

• No hacemos bodyshopping ni outsorcing.
• Nuestros equipos son multidisciplinares y la estructura de organización es plana y horizontal.
• Muy comprometidos con los valores AGILE.
• Vivir es compartir, nos ayudamos, apoyamos y animamos mutuamente para ampliar nuestros conocimientos internamente y también de cara a la comunidad (con conferencias, eventos, charlas...).
• Siempre buscamos la creatividad e innovación, incluso cuando la idea es una locura para otros.
• La transparencia, clave para cualquier relación.

Hacemos realidad las ideas y soluciones de nuestros clientes con un alto grado de excelencia técnica, para más información visita nuestra web:

➡  https://www.plainconcepts.com/es/casos-estudio/

En Plain Concepts, sin duda, buscamos ofrecer igualdad de oportunidades. Queremos solicitantes con diversidad sin importar la raza, color, género, religión, nacionalidad, ciudadanía, discapacidad, edad, orientación sexual o cualquier otra característica protegida por la ley.

See more jobs at Plain Concepts

Apply for this job

See more jobs at PARC Engineering

Apply for this job

Job Description

The Assistant Food and Beverage Manager assists in managing all F&B operations to ensure quality service, guest satisfaction, and adherence to hotel policies and standards. This position involves strategic planning, team management, financial oversight, and ensuring the highest levels of guest satisfaction.

All members of the Food & Beverage Department are responsible for ensuring that guests to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings in every area of the hotel, and that F&B is regarded as a strong point of differentiation for the hotel in its local market.

At NH Collection, we are proud to represent our hotel and our country to guests from all over the world.  We treat our guests and our team members with respect, and work hard together to deliver the highest quality of service to all.

Qualifications

• Must be aware of the best external competitor offerings in the local market
• Must have at least 2 years experience in 5* restaurant or hospitality industry 
• A degree of hospitality management
• Preserve excellent levels of internal and external customer service
• Identify guest needs and respond proactively to all of their concerns

See more jobs at Minor International

Apply for this job

See more jobs at Remote

Apply for this job

See more jobs at Hims & hers

Apply for this job

Job Description

The Regional Human Resources Business Partner carries out responsibilities to support the employee and facility management to Discovery Behavioral Health’s required protocols. This work is carried out in support of the mission and goals of Discovery Behavioral Health.

Essential Job Functions:

• Provides strategic and operational HR consultation to facilities (core staff and floor staff) within assigned geographic region
• Work with Facility and Divisional Leadership to improve employee engagement and retention within assigned geographic region
• Assist with developing specific facility plans to reduce turnover and monitoring of progress in achieving turn over and retention goals
• Responsible for the assessment of HR initiatives and measurement of return on investment (ROI) to support business strategies
• Provides in-person, comprehensive support in the areas of employee relations, talent management, and improving culture
• Analyzes data and provides solutions to HR-related concerns, including but not limited to turn over, coaching and development needs, and overall employee morale
• Providesday-to-dayperformancemanagementsupportandguidanceforfacilityleaders
• Educates facility leaders on HR issues and legal risks
• Partners with facility leaders in all areas of HR including but not limited to compensation, benefits, and talent acquisition to reduce potential risk
• Conducts investigations for employee-related claims and ensures fair resolution of issues in line with DBs policies and procedures
• Ensures alignment of DBH values and objectives within the facilities
• Communicates policies pertaining to Human Resources, compensation and benefits to employees and management
• Conducts exit interviews(as needed)
• Manage employee complaints
• Responds to incoming HR emails within 24 hours
• Updates employee records related to transfers, pay changes and or promotions
• Provides guidance to management in identifying issues in the workplace and resolving problems requiring disciplinary action and/or termination.
• Facilitates discussion and resolution of issues between management and staff, referring complex or legally sensitive issues to Director of Employee Experience & Engagement or VP of HR.
• Consults and advises management to ensure compliance with state and Joint Commission requirements
• Trains existing and new facility leaders in Human Resources policies, procedures and HRIS system
• Travel will be expected at least once a quarter to visit facilities within responsibility

Core Competencies: 

• Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.
• Ability to build and sustain trusting relationships with diverse individuals and groups.
• Ability to maintain confidentiality of sensitive information and adhering to ethical standards.
• Actively offering assistance to team members when needed and celebrating team achievements collectively.
• Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy. 

Qualifications

• Ability to balance shifting priorities and keep track of multiple tasks and deadlines.
• Excellent communication & interpersonal skills.
• Strong computer literacy with proficiency in standard office software such as Microsoft Word, Excel, Outlook, and Power Point
• Proficiency with Human Resources Information Systems & Applicant Tracking System preferred
• Bachelor’s Degree in related discipline preferred

See more jobs at Discovery Behavioral Health

Apply for this job

See more jobs at UNiDAYS Ltd

Apply for this job

Improve your HR and project management skills and expertise at Youwe. As our Human Resources Intern with Learning & Development focus, you will have the opportunity to gain practical experience in a variety of fields within HR, especially L&D. You will support L&D with various projects that deliver opportunities for our employees to grow personally and professionally. You will benefit from the guidance from our HR team and gain experience that helps build your career! 

The Opportunity 

With this opportunity, we want to help you grow and gain valuable experience within the HR and project management field. You will contribute to learning initiatives like our Lunch & Learn and learning paths. Next to this, you'll touch upon topics like upskilling and performance management. You will also work together with different departments and colleagues in building out projects, of course, with the help and assistance of our HR team.  

As our Human Resources Intern, your focus areas and key responsibilities will be: 

• Support L&D with existing and new learning initiatives: 
• Support HR with administrative tasks; 
• Work independently and collaborate managing HR/L&D projects and the stakeholders involved; 
• Connect input & brainstorm ideas; 
• Take ownership of projects; 
• Contribute to the overall success of the HR team. 

You should apply if the following statements describe you: 

• You take responsibility & enjoy freedom in your work; 
• You are communicative and socially skilled, with a hands-on mentality; 
• You are independent, accurate, and self-starting; 
• You are open to feedback and willing to learn; 
• Able to manage time effectively and to thrive in a fast-paced, result-oriented environment. 

To apply for this role it is important that you qualify for the following: 

• You are available for an internship starting September of 2024 (for 5-6 months), for 32-40 hours per week; 
• You are registered at a Bachelor (3rd or 4th year) or Master programme at a Dutch University; 
• You are currently enrolled in a study related to HRM, L&D, Psychology or similar on HBO/WO level; 
• Experience in leading and executing projects (study projects included); 
• Excellent written and verbal communication skills in English (Dutch is a plus). 

What we offer:

• A tailored paid internship, with your interests taken into consideration;  
• Hybrid way of working;  
• A place to learn, grow and start your career;  
• Office lunch, snacks and drinks;  
• A compensation of €375 per month for a full-time (40 hours) working week. 

Youwe is Great Place to Work certified - we care about our people and their professional development.  

From the initial onboarding on the Youwel day, we make sure you are fully supported to help you grow professionally and pave your unique career path. We cherish the work-life balance through our flexible working hours. We work together and we celebrate our successes together. A team of young, driven, and enthusiastic colleagues, with whom you can learn a lot while having fun. You will have the freedom to be yourself and express yourself creatively and we appreciate your impact and drive.  

Working at Youwe

Stanislav Milkov, HR Coordinator:

At Youwe, I feel myself. No, that is not just a cliché. I enjoy working at Youwe because I have the freedom to work in the way that fits my working style the most, giving me the chance to grow personally and professionally. On top of that, I am given the stage to express my thoughts and ideas, at Youwe my opportunities are limitless. 

About Youwe 

Working with the world’s leading technology partners, we are the digital agency for ambitious businesses looking to accelerate growth. With nine offices across the globe and 300+ developers, consultants, designers, digital marketers, and strategists, we are best in class. Stimulated by our inclusive culture, in which curiosity and emotional intelligence help us be upfront and authentic, we are confident problem solvers. Leveraging technology, data, and creativity, we stay ahead and go beyond to deliver exceptional, personalized customer experiences at scale! 

Interested in the role?Then we’d like to get to know you!

See more jobs at Youwe

Apply for this job

See more jobs at Tanium

Apply for this job

Apply for this job

Apply for this job

Have you ever walked into a place and felt right at home? There’s an undeniable energy about the place. People are chatting, laughing and exchanging ideas. No one’s afraid to speak up. And everyone cares – about the work & each other.

As a high-growth tech company selling software in a competitive global market, the work is not easy. But it’s interesting and super fun. It will test you and stretch you in ways you never expected. Oh, and did we mention it was fun?

This is a great opportunity to join our global IT support team, to ensure the delivery of excellent technical support, within our business systems for the team here in Australia. Your role will be to quickly resolve requests from our people as well as proactively work on identifying and resolving potential issues before they impact the business. 

Some of the things you’ll do on your way to world-leading fame:

• Configure, troubleshoot, and resolve issues within our business systems – Microsoft 365, Entra, Intune, Defender for Endpoint, and core line-of-business SaaS applications. 
• Lead the delivery of IT projects and initiatives including new systems and enhancements to existing systems. 
• Triage service requests within agreed service levels and escalated when needed. 
• Proactively identify and respond to system outages and incidents. 
• Solve technical problems with application, system, or hardware issues of moderate to high scope and complexity  
• Administer and configure business applications and integrations to support business processes. 
• Manage the complete lifecycle of user identities, including provisioning, de-provisioning, and access modifications. Implement and maintain automated workflows for user onboarding and offboarding
  

Some of things you’ll need to turn your internal customers into super geniuses:

• Experience working in internal customer facing IT support roles.
• Proven understanding of Microsoft 365, Microsoft Intune, Defender, and Entra. 
• Demonstrated hands-on experience in supporting and troubleshooting issues with end-user devices (Windows 10, macOS, iOS and Android). 
• Experience with scripting languages; preferably PowerShell. 
• Experience supporting and troubleshooting line-of-business systems applications. 
• Understanding of cybersecurity best practices. 
• Experience troubleshooting office networks and internet issues. 

A bit about us, in the hope you’ll quit whatever you’re doing and join us.

We’re a business planning and analytics company on a mission to make people feel good about data. Since 2001, we’ve helped thousands of companies turn complex business data into performance boosting results. Despite our now global status of 300 world-class humans, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.

We know that fun is different for everyone. So, if you want to experiment with tech, lead a project, champion wellness, or dabble in your homebrew side hustle, you’ll have our full support.

As long as you’re happy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will be delighted.

Create your happy place.

We are a 2024 Circle Back Initiative Employer– we commit to respond to every applicant.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

#LI-EA1 #LI-Hybrid

See more jobs at Phocas Software

Apply for this job