Job Description

This remote sales position supports the Clinical Sales efforts of Boston Heart Diagnostics by focusing on small-cap customer growth, re-engagement of former customers, prospecting of new customers, partnering with field sales in shared geographies and tactical implementation of strategic sales campaigns.

Account Development Specialist responsibilities include, but are not limited to, the following:

• Working primarily through phone and email; proactively engage with customers and prospective customers to drive utilization of BHD testing. Utilize selling techniques to start a consultative conversation, discover circumstances, identify and address needs, overcome resistance, and ultimately gain agreement to move forward on mutually agreed upon next steps. 
• Speak with clinicians and staff at all levels, regarding the science behind BHD testing and how it helps clinicians to better diagnose and manage heart disease. Speaks fluently on the merits of our test menu, ordering logistics, and billing. Can position our offering favorably versus the competition. Effectively utilizes company resources to assist in achieving the items above.
• Shows an aptitude to convert clients in competitive selling situations and drives customers through the product adoption process.
• Works collaboratively and cross-functionally with BHD field-based Sales, Medical Science Liaison, Marketing, and Customer Service teams to bring value to existing and prospective clientele in pursuit of increased test utilization and revenue.
• Meets or exceeds benchmarks in: customer engagement and retention, skill development, product knowledge, administrative duties, CRM reporting, and cross-functional interdepartmental activity.
• Participate in or facilitate field sales calls, company sales meetings, training programs, conventions, and trade shows as needed. Travel requirement is typically <5%

Qualifications

Minimum Educational Qualifications:

• Bachelor’s degree and/or equivalent training in a healthcare field

Minimum Qualifications:

• Minimum 2 years or more experience calling on or working with healthcare providers; especially in the cardiovascular disease space.
• Diagnostic, B2B, and/or hospitality expereince
• A demonstrated track record in meeting and exceeding sales objectives or business objectives
• Field based or inside sales experience with a demonstrated track record of exceeding goals.
• Authorization to work in the United States indefinitely without restriction or sponsorship

The Ideal Candidate Possess the Following Skills:

• Strong written communication skills in a science or technical related field.
• Strong analytical skills and the ability to convey complex technical information and concepts in a conversational setting.
• Demonstrated ability to work efficiently and effectively on simultaneous tasks or assignments.
• Must possess excellent communication and interpersonal skills that quickly build rapport.
• Demonstrated organizational skills.

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Job Description

Red Wing Brands of America is seeking a Territory Account Representative to join our Wholesale team. This role will manage a defined set of accounts in territory - AK, OR, and WA.

This role will primarily focus on managing and nourishing existing client relationships and meeting sales targets through effective defined sales strategies and customer service in the independent sales channel. They will collaborate with internal customers to manage distribution, enhance profitability, and deliver world-class customer service to customers. This role will manage and support a broad territory with diverse but less dense but established risk profile accounts.  

Essential Duties include: 

• Responsible for delivering wholesale revenue, volume and other critical targets for the defined territory by growing both the existing and net new account base.  

• Demonstrate and explain product features, benefits, and value proposition to customers for both new and existing products to drive adoption and assortment expansion in alignment with channel strategy, menu of services and customer needs.  

• Adhere to a defined Sales Methodology and Benchmarks by negotiating and close sales deals in accordance with company policies.   

• Analyze account performance, strategically partner with accounts to solicit and facilitate in-season orders, field in-season customer inquiries and support requests   

• Provide merchant support and resources to account, including merchandising support materials, standards, and in-store support in alignment with channel strategy/Menu of Services  

• Conduct effective in-stores sales and product training clinics for assigned independent retailers  

• Partner with accounts to accelerate the sale of our product through their store by leveraging marketing partnerships and assets, our industrial accounts and activations, and sales incentives as defined by channel   

• Cultivate brand awareness with customers and consumers; tradeshows, consumer shows, in-market training, brand partnerships  

Qualifications

Bachelor's Degree in a related field of study; with a minimum of 3 years’ experience in business, sales or retail management experience. Footwear experience is a plus.

Knowledge, Skills and Abilities: 

• Efficient in identifying market trends and accounts needs and reacting to market activity to reach favorable sales goals. 

• General knowledge of procedural and technical product knowledge to identify products that meet customer needs. 

• Ability to develop and maintain a solid understanding of the Standard Industrial Classification (SIC) system, effectively communicating this knowledge to customers to enhance their understanding. 

• Acquire a comprehensive grasp of RWS products and integrate this knowledge with SIC insights to support and drive market initiatives. 

• Promote and elevate awareness of Industrial programs through targeted outreach and engagement strategies. 

• Ability to learn retail financials and apply general retail MAP (Minimum Advertised Price) knowledge to ensure alignment with market standards and practices. 

• Gain proficiency in retail financial metrics to make informed decisions and recommendations. 

• Adapt to and learn local market demands to tailor strategies and solutions effectively. 

• Cultivate a general awareness of cultural factors that may influence market behavior and customer interactions. 

• Ability to consume and interpret internal analytical data to inform strategic decisions and improve performance. 

• Strong relationship and communication building skills to build rapport, and the ability to collaborate cross-functionally.  

Work Environment:

Home office with frequent travel to customer environments. Qualified candidates must live somewhere within defined region; preferably near a major hub. 

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Job Description

Wat kan je verwachten?
Als Technical Account Manager ben je het aanspreekpunt en expert (in wording) in het veld omtrent waterbehandeling bij onze industriële klanten in Centraal Nederland. Het is jouw missie om huidige klanten te garanderen van een kwalitatieve service en productlevering, om daarnaast ook opportuniteiten te creëren bij zowel bestaande als nieuwe klanten. Je krijgt energie van autonoom werken en hebt zin om zowel commercieel als hands-on te werk te gaan, en elke dag een nieuwe uitdaging aan te gaan.

Specifieke verantwoordelijkheden zijn:
● Het beheer en de relatieopbouw van bestaande klanten staan voor jou centraal. Je staat
in voor de continue opvolging van de afgesproken service, prijsbeheer en productlevering
volgens de juiste kwaliteitsnormen.
● Je zet actief in op een positieve relatieopbouw met je vaste klanten en zoekt steeds naar nieuwe opportuniteiten.
● Zowel bij bestaande als nieuwe klanten zoek je naar uitbreidingsmogelijkheden van
applicaties en sustainability projecten.
● Door je technische aanleg en hands-on instelling voer je technische werkzaamheden uit
en kan je noodzakelijke mondelinge en geschreven aanbevelingen doen om een probleemvrije
bedrijfswerking voor de klant te verzekeren.
● Je zoekt de balans tussen snelle oplossingen voor onze klanten, die toch duurzaam van
aard zijn.
● Je legt makkelijk contacten met andere afdelingen en bent zo in staat om klantennoden
efficiënt en met het nodige teamwerk in te lossen.
● Als teamplayer ben je behulpzaam naar je collega’s toe en neem je actief deel aan team
meetings, training sessies, etc.
● Door je grote mate van zelfstandigheid stel je je eigen planning op, rekening houdend
met de verschillende klantenbehoeftes en andere taken.
● Je vindt een balans tussen het volgen van je planning en de flexibiliteit om hiervan af te
wijken indien de prioriteiten dit (mogelijks last minute) vragen.
● Je beseft het belang van een ruim en constructief netwerk zowel binnen als buiten de
organisatie, en investeert hier zelf actief in.
● Veiligheid en integriteit draag je hoog in het vaandel en draag je actief uit, zowel binnen
de organisatie als bij onze klanten.
● Je zal rapporteren aan de Area Manager van jouw regio.

Qualifications

Waar zijn wij naar op zoek?
● Je bent hands-on ingesteld en bezit een technische expertise.
● Door je klantgerichtheid vertaal je onze commerciële strategie vlot naar de praktijk.
● Je bent resultaatgericht, business targets en doelstellingen geven jou een extra drijfveer.
● Je bent analytisch en hebt een eerste ervaring met financiële opvolging.
● Zelfstandig en autonoom werken geeft je energie.
● Je bent sociaal flexibel en kan je makkelijk aanpassen aan een nieuwe omgeving.
● Een 9-to-5 job is niet aan jou besteed. Je houdt van autonomie en het idee dat je niet op
voorhand weet hoe je dag er zal uitzien.

● Je gaat gestructureerd en ordelijk te werk, en garandeert accurate rapportage
vaardigheden
● Als teamplayer spring je met plezier je collega’s te hulp.
● Je bent probleemoplossend en durft out-of-the-box te denken, steeds rekening houdend
met kwaliteits- en veiligheidsregels.
● Je bent bereid om jezelf verder te ontwikkelen en buiten je comfortzone te treden.
● Je bezit een bachelor of hoger diploma in Engineering of Toegepaste Wetenschappen.
Chemische achtergrond is vereist.
● Ervaring in commercieel of key account management en kennis over de industrie in de
breedte en de diepte is een pluspunt.
● Je kan je zowel mondeling als geschreven vloeiend in het Engels en Nederlands
uitdrukken.

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Job Description

Strategic Enterprise Account Executive generates velocity and focus on enterprise sales across multiple segments in multiple industries.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100. You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space and selling at the executive level with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts, with 2-3 prospects.
• Proactively manage and grow a portfolio of assigned Strategic Enterprise level clients.
• Designated SE support at a 1:1.5 ratio within region.
• 2-3 customers, 2-3 prospects, with 5 total accounts.
• Understand how our solutions address executive level challenges.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3+ years of experience in closing enterprise software sales.

Preferred Requirements:

• A successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• Ability to manage sales cycles within complex organizations, while compressing decision cycles.
• Experience selling across the c-suite, cultivating executive relationships and closing six-figure deals.
• Outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• Proven experience in acquiring new business.
• Thrive in high-velocity situations and can think/act with a sense of urgency. 
• Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• Know how to build and execute business plans and sales plays.
• Know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (MEDDPIC).
• Familiar with the observability and modern application market.

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Job Description

In this strategic role, the Technical Account Manager is responsible for proactively engaging, nurturing, and bringing success to our clients while also keeping Intelerad’s best interests at heart. The Technical Account Manager ensures that our clients achieve their desired outcomes at every stage of their journey and that they realize continued value from our solutions and services to achieve their goals. They will collaborate with multiple internal departments including professional services, support, product management, research & development to deliver technical solutions. They align and mobilize internal teams to meet the clients’ objectives. The ideal candidate is a quick learner, problem solver, and collaborator who thrives in a fast-paced environment and possesses a customer success orientation.

• Become the key technical contact for largest Intelerad customers, become an expert in their workflows and the way our customers use the product
• Leverage technical abilities to enable customer growth, limit churn, and improve client satisfaction
• Configure new workflows or modify existing workflows based on customer needs
• Test new versions and features of our software for clients to improve upgrade experience
• Manage escalations for client issues, act as liaison between Intelerad technical departments and the client, ensure resolution and recommend process improvement
• Ensure development roadmap is aligned with the clients’ desired outcomes, improve overall client experience and bring value add
• Assess training needs, recommend delivery options and provide additional training to support clients’ self-sufficiency
• Funnel customer feedback and recommend the most efficient improvements to Intelerad’s cross-functional teams in order to ensure end-to-end great customer experience
• Other duties as necessary

Qualifications

Employment Prerequisites (required)

● Bachelor’s degree in Business Administration, Computer or a related field, or an equivalent combination of training / certification / experience

● 3+ years of experience managing technical projects and/or complex programs in the Software Industry (preferably in healthcare IT) or equivalent

● Experience in Professional Services, Customer Success or Support field

● Proven ability to demonstrate the value of software products and professional services

● Ability to build relationships with clients at both the technical and executive levels

● Ability to communicate and build rapport with internal management and other company personnel

● Excellent English written and verbal communication, including the ability to work with all levels of internal and external organizations in an assertive manner

Desired Competencies

● 1+ years of experience with one of Intelerad's current products (Ambra, PACS, Clario, Lumedx, Digisonics, etc.) or similar imaging technologies in radiology / cardiology)

● Experience in mobilizing teams to drive the planned business outcomes

● Previous industry experience in healthcare IT Software is an asset

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Job Description

The Client Services Manager has responsibility for the day-to-day management and delivery of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual Service Level Agreements (SLA’s) or to reasonable endeavour performance targets (contract dependent) in line with the customer requirements, and to act as the single point of contact for  escalations.

There will be frequent travel to London as part of the role so the post holder will need to live in a conveniently commutable location.

The core responsibilities of the role will be to:

• Responsible for ensuring end to end services provided to our Customer are functioning and meet contracted service levels and quality standards
• Will manage and develop customer relationships at senior level to maximise customer satisfaction and ensure services are in line with the customer’s IT/IS business strategy
• Responsible for the production of a Service Performance Report and attendance at Customer Service Reviews
• Responsible for the Service Credit Calculation, if applicable
• Working across the organisation to document, monitor, measure and improve services delivered to Customers through the use of Service Improvement Plans
• Be an escalation point for Service teams and the Customer ensuring correct outcomes are achieved and in line with contracted services
• Responsible for providing excellent communication to your Customer and internal to Service teams
• Accountable for the acceptance of new or amended services into production and the ongoing management to contracted service levels
• Will understand business-critical processes and how these can be 
• impacted by service failures, ensuring that this knowledge is cascaded through the Service teams
• Contribute to the development and ongoing management of the Customer Account Plan providing Service information and contract deliverables.
• Using strong Customer relationships, identify new revenue opportunities and ensure these are passed to the Sales Account Managers for processing
• Management of risk to a point of acceptance or mitigation
• Understand and ensure adherence to corporate policy, processes, procedures and guidelines
• Minimise Service Credit liabilities through the use of Service Improvement or Risk Management
• Seek to convert clients to Reference Status (where appropriate)

Qualifications

Our ideal candidate will have the following skills and experience:

• Batchelors Degree or equivalent Experience in and Engineering discipline
• ITIL V3 as a minimum but V4 desirable
• Excellent Communication Skills both written and Oral.
• Excellent Ability to produce Service Management documentation and Reports
• Excellent Business Relationship skills
• Experience of working Remotely
• Excellent Analytics and Problem solving skills
• Experience with IT Service Management Tools

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Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.

In 2021, we were listed on the New York Stock Exchange

(NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).

In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.

Get in charge with Wallbox!

Mission

The mission of the Senior Account Executive is to lead the sales efforts, develop and maintain long-lasting relationships with key clients, and ensure the achievement of revenue targets. This role is pivotal in driving business growth through strategic account management, exceptional client service, and effective collaboration with internal teams.

Main responsibilities

Client Relationship Management

• Improve our customer relationships, tailor and share performance-enhancing suggestions, and promote our current and new to come Wallbox products
• Prioritize and deliver an excellent customer experience to Wallbox clients and partners/distributors

Sales and Revenue Generation

• Play a key role in the recurring revenue of current customers we have
• Identify and pursue new business opportunities within existing accounts and new clients.

Account Strategy and Planning

• Provide consultative advice and help solve issues by working with a large number of businesses from our market.
• Develop and implement strategic sales plans to achieve revenue targets.

Collaboration 

• Collaborate with In-house Specialists from different departments such as Marketing, Operations, and Product development in order to enhance the customer revenue

Contract Negotiation and Management

• Negotiate contracts and agreements to maximize profit
• Management of key accounts

Client Advocacy

• Maintain a deep understanding of the client’s industry and business environment
• Market insights and reporting
• Clear focus on  customer experience satisfaction throughout the sales cycle.

• 5+ years of experience in the fields of business development, account management, marketing management, or consulting
• Bachelor's Degree related to Business Administration/ Engineering
• Experience in managing large accounts and achieving sales targets.
• Experience in technical sales or technical background are mandatory
• Demonstrated experience with troubleshooting or resolving customers' queries
• Demonstrated experience in account managing and long-term relationship building
• Dutch as a native language and English is mandatory for the role
• Ability to lead and/or motivate others around you (team-player), self-motivated, self-starter
• Experience with Salesforce
• Excel knowledge

• Unlimited access to LinkedIn for all your learning and development needs
• Car discounts & special advantages if you choose an EV!

Please submit your CV in English

*At Wallbox, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

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Job Description

As an Accounts Receivable Specialist, you will report directly to the VP of Revenue Cycle and will be responsible for all billing/collection functionalities for Texas locations. Seeking an individual who thrives in a fast-paced, high-volume environment.

Duties and Responsibilities

• Represents themselves in a positive and professional manner in the company and community. Supports and executes the mission, ethics, and goals of the company effectively.
• Reports on time and as scheduled to complete work within designated time. Adheres to dress code with a clean and neat professional appearance.
• Adhere to all other company policies and procedures outlined in the Employee Handbook, Employee Agreement, or communicated from executive team.
• Communicate effectively with staff and management, companywide.
• Run weekly billing reports (Holds, AR, Unbilled, Non-Billable, etc.) for all assigned locations prior to beginning Weekly Billing. Reports will highlight accounts with deficient items that are unable to be billed resulting in potentially missed revenue.
• Draft invoice batches for each payer and location. Review for any discrepancies prior to sending. High volume environment.
• Review Insurance and Clearing House website weekly to ensure all submitted claims are being processed. Correct any rejected claims and resubmit.
• Use websites and phone calls to gather claim status info for payment, denial or rejections.
• Adhere to state guidelines and regulations for EVV (Electronic Visit Verification).
• Assist with projects as needed. Perform all other duties assigned by Revenue Cycle Management.

Qualifications

• 1 year of Medical Billing and knowledge of State and Commercial/Private Insurance payers. (Preferred) TX, TN or WA a plus.
• General knowledge of Microsoft Office programs, including Excel.
• Strong attention to detail, organized, determined, and customer service oriented. 
• Excellent written and verbal communication abilities.
• Able to perform all assigned tasks within timelines given.
• Maintain strict confidentiality regarding any information disclosed and adhering to all HIPAA guidelines and regulations.

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Job Description

RESPONSIBILITIES:

• Support the management of improvement and process automation projects in various areas of the company.
•  Assist in researching solutions for the needs identified within the organization.
• Support the preparation and maintenance of financial reports.
• Update Excel files, SharePoint lists, or other elements with information from various sources according to the needs of the area.

Qualifications

• Student in the last semesters of Industrial Engineering, Financial Engineering, Administrative Engineering, Business Administration, Finance, or other related careers who are qualified to begin their internship.
• Advanced English Level (B2) open to learning the language and interacting with USA professionals 
• Advanced knowledge and experience using Microsoft Excel.
• Knowledge and experience using Microsoft suite tools (Word, PowerPoint, Outlook, Sharepoint, etc.)

Nice to Have (Optional):

• Knowledge of Microsoft Excel Macros and VBA.
• Knowledge of Data Analysis and use of Data Bases.
• Knowledge of Microsoft Power Automate or Power Apps.

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As a member of the company’s Accounting team, the Senior Accounts Payable Specialist will be responsible for accurately researching, entering, and reviewing all vendor invoices, and training Accounts Payable new hires.

Duties:

• Accurately process both PO and Non-PO invoices with appropriate approvals in a medium volume atmosphere (1,500/month)
• Ensure vendors are paid accurately and timely
• Work closely with Contract Administrator to ensure all Capital Invoices have proper Contracts and Lien Waivers
• Work with the Procurement team to ensure accurate vendor entry in JD Edwards
• Ensure all credits due to the Company are properly documented and utilized
• Reconcile vendor statements
• Resolve vendor and accounting queries
• Support the Accounts Payable Manager and other A/P team members as needed
• Comply with accounts payable operating procedures, business processes and associated internal controls (e.g. SOX)
• Compile and organize accounts payable documents for audits
• Contribute to the management of 1099 reporting and sales and use tax compliance
• Establish and maintain accounts payable systems, driving process improvements and efficiency
• Special projects as assigned/ad hoc project support

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment, which includes 2–3 days per week in a downtown Denver office
• Strong understanding of all Accounts Payable functions
• Process improvement mindset
• Exhibit leadership qualities
• Strong understanding of general accounting functions
• Possess strong attention to detail, analytical skills, and excellent communication and interpersonal abilities
• Ability to be flexible with changing workloads
• Self-motivated to accomplish duties independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Excels in a team-orientated work environment
• Ability to work well under pressure and to work within short deadlines
• Evidence of the practice of a high level of confidentiality
• Intermediate to advanced proficiency in MS Excel tools (VLOOKUP/Pivot Tables)
• Knowledge of different software and computer systems
• Knowledge of JD Edwards and Bottomline a plus

Education/Experience:

• Associate’s or Bachelor’s degree in Business or a related field, or equivalent professional experience
• 5-10 years’ experience in accounts payable

Compensation:

Compensation for this role includes an hourly rate between $26.00 and $30.00 per hour. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through December 13, 2024.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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Job Description

As a Finance Intern, you will:

• Assist in providing core finance and accounting services including month end close process and reconciliation activities
• Assist in delivering accurate and timely financials and execute control performance
• Collaborate with different teams internally within Finance and across multi-functional teams to deliver value to the company
• Enable process improvement opportunities and projects by understanding the end-to-end processes and bringing your insights and ideas forward
• Support organizational capability by sharing your knowledge and expertise

Qualifications

• Required OJTs preferred.
• Currently pursuing a Bachelor's Degree major in Finance, Management, Business, Accounting, and related courses; MBA and MFin also OK.
• Demonstrated knowledge and background in Finance and/or Accounting work
• Effective communicator and able to build relationships with various stakeholders and teams
• Solid analytical and problem-solving skills
• Innovative and has passion for learning digital tools and technologies
• Experience and knowledge in digital tools and other technology systems is an advantage

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As Accounting Managerat our Global Office, you are part of a team that brings the legend of Belmond to life. You will be responsible for overseeing the management accounting for our Global Head Office and associated satellite entities overseas. You will take the lead in ensuring accuracy and efficiency along with sound governance. If you are looking to be a part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• The management and oversight of Accounts Payable, Accounts Receivable and Intercompany processes.
• Lead and manage the Global accounting team taking responsibility for people management responsibilities to ensure a high performing and motivated team focused on building individual capabilities and enhancing personal development.
• To evolve the function to ensure changing needs are met and that there are efficient procedures implemented and embedded.
• Monitor billing and collections of management fees, sales and marketing fees, reservations fees, corporate recharges, gift cards and other relevant charges.
• Maintain a current and accurate purchase ledger, ensuring timely payments of vendor invoices and expense vouchers.
• Maintain accurate VAT and tax accounting and payments.
• In conjunction with the Payroll Manager, produce and post accurate payroll journals.
• Produce accurate and timely monthly financial statements.
• Manage the external audit process and auditor relationships.
• Reconciliation of the balance sheet accounts of entities that fall within scope.
• Ensure that local and global financial policies, procedures and agreements are observed by all.
• Maintain a database and file of contracts, leases and agreements ensuring compliance with their requirements.

What you should know when applying...

• The role is generally able to benefit from our current hybrid working policy where team members can work remotely for up to two days per week.
• It is expected that the application deadline will be 29 November 2024. However, an early application is encouraged as the position may close sooner if a large volume of applications is received. You may apply after this date, but priority will be given to applications received by the deadline.
• To streamline our application process and ensure all submissions are efficiently managed, we kindly request that all candidates submit their applications through our designated recruitment platform.
• From late 2024, we will be moving offices to Wogan House, 99 Great Portland Street, London W1W 7NY. Wogan House is currently undergoing comprehensive renovations with brand-new fitted office space under the management of a leading co-working space and property management company.
• Applicants must have eligibility to work in the UK.

The Belmond & LVMH Family  

The Belmond global collection of iconic hotels, trains, safaris and river cruises is proud to be part of LVMH, all creating exceptional experiences worldwide. When you join Belmond, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.  

About Us

Belmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys. From hotels and trains to river cruises and safaris, Belmond curates incomparable experiences and crafts unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 47 properties spread across 28 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. The group later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urban icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil’s Iguassu National Park. As proud custodians of storied properties, Belmond is committed to building on the past to create a new legacy: the heritage of the future. Working with communities and local talents, together with the world's most respected chefs, designers and artists, Belmond continues its purpose of perpetuating the legendary art of travel. Since 2019, Belmond has been part of the world’s leading luxury group, LVMH (Moët Hennessy Louis Vuitton).

What you bring:

• A Bachelor's degree in a relevant Finance related field or equivalent experience.
• At least five years of experience in managing an accounts function and team.
• Technical accounting knowledge.
• Familiarisation with large accounting systems such as Workday, SAP, Oracle etc. with Workday experience being preferred but not essential.
• A demonstrable interest in the hospitality industry drawn from experience or otherwise.
• A qualified accountant (ACA, ACCA or CIMA) or working towards is preferred but not essential.

What We Offer:

At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and incentive plans
• Complimentary and preferred rate experiences at our iconic destinations
• Private Medical Insurance and Dental Plans
• Group Personal Pension Plan
• 33 days’ annual leave per year (inclusive of English Bank Holidays).
• Lifestyle and Employee Assistance Programs
• Onsite gym facilities

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities and each other.

This is your moment. Apply today!

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The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. 

 WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey! 

We are looking a Senior Tax Analyst for Brazil to join our team at Nuvei, a global leader in financial technology ("FinTech"). This position will be responsible for handling all tax-related matters in Brazil, including the calculation of direct and indirect taxes, tax withholdings, and reviewing tax returns prepared by outsourced providers. The ideal candidate will also provide tax support to the business, answering inquiries and offering guidance on tax matters.   

The Senior Tax Analyst will report to the LATAM Senior Tax Manager and work closely with external partners, such as outsourcing companies, and internal teams, including Finance and Legal. This is an exciting opportunity for someone who is hands-on and eager to play a key role in our growing tax function in Brazil. 

Responsibilities:

The responsibilities for this role are grouped into the following workstreams: 

Tax Calculations: 

• Calculate and ensure compliance with all direct taxes (IRPJ and CSLL) and indirect taxes (PIS, COFINS, ISS). 

• Handle withholding tax calculations for payments subject to tax withholdings (IRRF, CSRF, INSS, ISS). 

Accounting and Reconciliation: 

• Ensure proper accounting of the taxes in the financial statements, working closely with the Accounting team. 

• Reconcile tax accounts (e.g., PIS/COFINS, IRPJ/CSLL) on a monthly/quarterly basis to ensure accurate tax records. 

• Assist in the preparation of tax provisions and deferred tax calculations. 

Tax Filings: 

• Review tax returns and filings (both direct and indirect taxes) prepared by outsourcing companies to ensure accuracy and compliance with Brazilian regulations (eg: DCTF, EFD Contribuições, ECF, PERDCOMPs, DES-IF, DIMP, among others). 

• Ensure all statutory and tax reporting deadlines are met. 

Support and Advisory: 

• Provide tax support to internal teams, answering tax-related questions and offering guidance on compliance and best practices. 

• Monitor changes in tax legislation and communicate potential impacts to the business. 

Tax Audits: 

• Assist in managing tax audits and inquiries from tax authorities, ensuring proper documentation and responses are provided. 

• A minimum of 5 years working in the Tax Service Line of a Big 4 accounting firm, global law firm and/or Tax Department of a multinational corporation. 

• Degree in Accounting, Finance, or related field. 

• Strong knowledge of Brazilian tax laws and regulations, including direct and indirect taxes, as well as tax withholding requirements. 

• Detail-oriented with strong analytical and problem-solving skills. 

• Ability to work independently and collaborate with cross-functional teams. 

• Excellent communication skills to provide clear, concise, and actionable advice on tax matters. 

• Self-motivated, hard-working, curious, attention to detail, strong organizational skills and ability to utilize technology. 

• Preferrable experience with the Payment Institutions, FinTech, Financial Services and/or Technology industries. 

• Ability to speak English is required (Spanish is a plus). 

Nuvei offers a wide variety of benefits which include: 

• Medical insurance, dental insurance
• Paid Vacation Time, Paid Sick Time. 

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

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We are on the hunt for a Finance superstar to support the next exciting stage of our accounting journey! Reporting into the Financial Accountant but working closely and collaboratively with the whole finance team (and beyond!), this recently refreshed role will be primarily focused on supporting the delivery of our month end reporting requirements, and will take ownership for various accounting activities and processes including payroll.

This position is a 12 month fixed term contract.

You will be joining a diverse team of talented individuals, working together to support the wider nDreams Group and our multiple games studios within.

Key Responsibilities:

·      Support the Financial Accountant with the month-end close process and the delivery of accurate management accounts

·      Support the Financial Controller and Financial Accountant with year-end compliance tasks, including audit and IFRS statutory accounts reviews

·      Preparing the month end payroll changes file and reviewing the monthly payroll files provided by our payroll provider

·      Support the Financial Accountant with the year-end payroll activities, such as P11D, PSA, P60s

·      Act as a Finance Business Partner for a selection of our Head Office teams

·      Support with the annual budgeting and internal forecasting processes

·      Support the Head of Finance and Financial Controller with ad hoc queries, analysis and process improvement initiatives

Essential capabilities:

·      Part-Qualified Accountant

·      Advanced Excel skills, ideally with exposure to Power Query and various complex formulae

·      Experience using NetSuite or a similar ERP system

·      Excellent communication skills, both written and verbal

·      Strong organisation skills, with the ability to multitask and prioritise varying deliverables

·      Analytical, with a strong attention to detail and high numerical proficiency

Desired experience:

·         Hands on exposure to the year-end close and statutory audit processes

·         Experience with payroll accounting

·         Experience in FP&A processes

Please note that this role will help you acquire skills while working alongside high-level professionals – so this experience can be learned on the job! Please still do apply, even if you do not

We are nDreams – we develop and publish the world’s most immersive VR games. You may know us as the team behind Ghostbusters: Rise of the Ghost Lord, Synapse, Phantom: Covert Ops, Fracked, and the recently announced FRENZIES. With humble beginnings as an independent studio, we combine amazing projects and considerable scale with a personal, caring touch.

We believe the best workplaces and games are created by diverse, happy and safe teams. We're committed to building a culture centred on respect, wellbeing and balance. It's crucial we make our games and industry more accessible to underrepresented communities. We strive to live this through the people we hire, the experiences we create and the causes we support.

We want everyone to have the opportunity to bring their best, authentic self to work. Please let us know if you require reasonable adjustments during the interview process by emailing interviewing@ndreams.com or speaking to your nDreams recruiter. For more information about reasonable adjustments, check out this guidance from Scope.

We offer great perks, including flexible hours, duvets days, your birthday off, dedicated personal development time and support, as well as regular socials. Beyond this, there’s an excellent holiday offering, pension scheme, health insurance, life cover and much more.

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Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! ????????????

✨The core mission of the Business Development Representative:

The BDR plays a vital role in building the sales pipeline to ensure the success and growth of our B2B solutions. As a BDR at HTB, your primary focus will involve conducting extensive market research to discover new potential business clients and initiating contact with them. You’ll also collaborate closely with the sales and marketing team to build prospecting lists and connect with leads through calls, emails, and LinkedIn.

???? The fellowship you’ll be joining:

You'll be part of a diverse revenue team, consisting of BDRs, AEs, Solution Engineers, Customer Success, and Marketing professionals.  As a Business Development Representative at HTB, you'll report to our BDR Team Lead, who will guide your growth in the role. 

⚔️ Technology tools & weapons you’ll be using:

You'll wield a powerful arsenal of technology tools to conquer your goals, including Hubspot, Apollo, Gong, Linkedin Sales Navigator and more…

???? Interesting resources you should check:

To better understand how we help organizations grow their cybersecurity capabilities, we highly recommend you review two customer stories:  Toyota's Case Study & Macquarie University's Case Study

You may also enjoy reading two stories of former BDRs and meeting a few salespeople:

• Vasilikis’ journey into commercial sales
• Isaiah's journey into sales
• Meet our Sales Team

???? The adventures that await you once starting as a Business Development Representative at Hack The Box:

• Research, prospect and qualify leads 
• Collaborate with marketing and AEs to execute lead generation strategies and schedule a targeted number of appointments for the sales team 
• Perform hands-on prospecting activities to determine best practices
• Utilize call scripts, email pitches, and other templated outreach methods to optimize lead generation.
• Contact potential clients through calls, emails, and LinkedIn.
• Attend trade shows and cyber specif event with AEs for lead generation
• Contribute to feedback of new lead-generation projects.
  

???? Skills, knowledge, and experience points required to unlock the role of Business Development Representative at Hack The Box:

• Professional experience with sales and clear sales career orientation
• Your verbal and written communication skills in English are excellent
• You are self-motivated, resourceful with a can-do attitude
• You are comfortable talking to strangers and are an expert making the first contact and building valuable relationships
• Hands-on experience with sales techniques
• Experience with a CRM and email automation tools are a good plus
• Naturally curious, cybersecurity or tech knowledge is a plus. 

????️ What your Hack The Box adventure will have in store:

????You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.

???? You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.

???? You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.

???? Most importantly, you'll have a blast at HTB ???? because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!

????The gems you’ll be enjoying as a Federal Sr. Renewals Specialist :

• Private insurance, Dental & Vision, 401K
• Paid paternity & maternity leave
• 25 annual leave days
• Home Office Allowance
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment
• Full access to the Hack The Box lab offerings; so you can learn how to hack ????
• OTE Compensation: $75,000 - 85,000 | with a 70% (base) - 30% (commissions) split. Commission uncopped.

????️ The Quest of Becoming Hack The Box’s BDR:

• Level 1: To complete level one’s objective, submit your application.
• Level 2: Complete a Video Interview, to demonstrate your communications skills and share some insights related to your previous achievements.
• Level 3: Meet the hiring manager. Level’s objective: connect with the hiring manager and share with them your achievements. 
• Level 4: Complete an assignment that aligns with day-to-day job-related tasks and responsibilities.
• Level 5: Meet senior revenue leadership.
• Level 6: Congratulations! Not many reach this level ????. Level’s objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. 
• Level 7: You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. 
• Quest complete. Congratulations, you’re officially one of us ????????????Your next quest: complete the onboarding.

Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! ????????????

At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you!

ABOUT HACK THE BOX

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. 

Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. 

Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 3 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.

???? Exciting News:

• Get the most important updates on HTB’s latest year!
• We are super proud to share that HTB’s all three entities across the UK, US, and Greece have been Certified as a Great Place to Work (Oct 2023-Oct 2024). 

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.

Hack The Box participates in E-Verify. For more information, please click here and here.

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Job Description

As the head of Sales Enablement, you will be responsible for managing the design, development, and deployment of the sales process, sales training, product education, sales skills enablement programs, sales bootcamps, sales academy, and sales certification programs that drive elite sales performance within the sales organization. You’ll own the sales playbook and its continuous evolution through the addition of new sales plays and development of battlecards, and you’ll be responsible for onboarding new sales hires. As a key member of the GTM leadership team, you’ll contribute to the overall direction and efficacy of the revenue engine. You will manage 2 direct reports spanning our North America and EMEA regions. 

Location

• Remote in the United States

Responsibilities

• Establish and align with the GTM leadership team on strategy for the sales enablement function that is aligned with the growth objectives of the GTM team, including the creation of an enablement charter that outlines how the function will affect the performance of the sales team 
• Align our sales process to a sales methodology (e.g. value-selling, MEDDPIC), ensuring that verifiable outcomes of the sales process are established, clear activities and exit criteria are developed, and ensure that the sales process is well connected to the sales methodology. Train, reinforce, and coach reps and leadership to the established process & methodology 
• Develop and own the learning journey of the entirety of our global sales team from onboarding through promotion into the next role, including development of onboarding programs, bootcamps, and certification programs to train and enable sales personnel in their roles, minimize ramp time, and maximize sales productivity 
• Measure and monitor the impact of the enablement team using metrics to assess sales performance, productivity, and effectiveness that are aligned with GTM leadership and reviewed frequently 
• Partner closely with product and marketing teams to ensure that we have the best, uniquely differentiated, and most-appropriate content to position us to win at every stage of the sales cycle. Develop content and programs to support new product launches, and deploying new messaging and packaging 
• Own sales content to ensure it is developed in accordance with buyer personas and their needs and aligned to the sales process & selected methodology. Conduct gap analyses to understand where there are gaps in funnel content coverage and establish a process for determining what sales content is required to be built or improved 
• Lead and program manage our annual Sales Kick-Off event, and establish a continuous learning and development program throughout the year 
• Identify and develop a training program for specific sales skills leveraged throughout the sales process e.g. prospecting, discovery, negotiation 
• Establish a culture of sales coaching and supporting programs to facilitate the team learning from one-another, and sales leaders are equipped with education, frameworks, tools, and technology to aid their development as world-class sales coaches to their teams 
• Determine, then design and implement in partnership with key GTM stakeholders, the creation of ROI and value-oriented sales collateral, tools, and process 
• Ensure that we have the right sales enablement tools and technology implemented to support the sales team, and that reps and managers are using – and receiving lift from - the enablement technology provided to them; ensure that our sales tools are thoughtfully aligned with our E2E sales process 

Qualifications

• Bachelor’s degree  
• 3-5 years of sales enablement experience with 1-3 years in a leadership role managing direct reports 
• Led Enablement for a software company operating at scale with quantifiable outcomes 
• Consistent track record of exceptional performance, delivering qualifiable impact on company revenue 
• Expert in Sales Enablement and Sales Methodologies (MEDDPIC, Challenger, Sandler, value-selling, etc.) 

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Job Description

We have an exciting opportunity for a Franchise Business Consultant to be home based in or around Grand Rapids, Michigan.

The Franchise Business Consultant supports a district of franchised owned restaurants and provides guidance and coaching to franchisees and operations team to achieve short and long-term company and operational goals.  Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of DMA chairs and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed.

Key accountabilities Include:

Planning

• Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District. Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
• When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of American Dairy Queen’s (ADQ) Operations and Marketing Plan.

Consulting

• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.
• Provide impactful advice and counsel to position franchisees for optimal financial health.
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.

Other

• Provide support to other departments/functions as needed.
• May assist with new store openings as required.
• Complete ad hoc projects as required.

Job also requires:

• Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.
• ServSafe certification
• Frequent (4+ hours per day) communication via telephone and email.
• Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.
• Ability to drive an automobile for franchisee and staff meetings/visits.  May require sitting in vehicle up to 8 hours per day, when traveling.  Must be able to be insured by company insurance provider.
• Ability to travel by airplane as necessary.
• Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.
• No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.
• A clean driving record is required.

Qualifications

Education/Experience:

• Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience. 
• 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).

Skills:

• Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred)
• Thorough knowledge of restaurant operations.
• Proficient knowledge of marketing, finance, training, human resource, and development. 
• Well organized with a high attention to detail and accuracy.
• Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
• Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
• Excellent written and verbal communication skills.
• Ability to provide excellent customer service to both internal and external clients.
• Strong ability to multi-task and prioritize multiple projects and requests simultaneously.
• Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.
• Ability to work quickly in a fast-paced environment with frequent interruptions

The US national base salary range for this position is $92,800 - $113,680. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.

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Job Description

What will you be doing?

As a Sales Consultant, you will play a crucial part in selling, creating solutions, and ensuring our customers have a memorable experience in-store.  Yes, we offer awesome products, but we know our customers purchase from us because we also offer them expert service.

In this role, you will be responsible for selling a wide range of tech products; building relationships with our customers; helping them with their inquiries; assisting with keeping the store presentable, and helping your fellow team members.

Who are we looking for?

This role is ideal for an established or up-and-coming Sales Superstar, or you may be in a customer-focused role already but looking to develop and take that first step into a sales career.

You will need to understand our products; ask the right questions; know your customer, provide the appropriate solutions for them, and be a passionate team player.

We are also seeking individuals who can live our values:

• Do you “own it”? – Our team members walk the talk and make things happen.
• Do you strive to “do good”? – We are one team, standing up for our people, our planet, and our communities.
• Do you “think customer”? – We put the customer first in everything we do.

Hours of work are:

• Monday 8:30am - 5:30pm
• Wednesday 8:30am - 5:30pm
• Thursday 8:30am - 5:30pm
• Saturday 8:30am - 5:30pm
• Sunday 9:45am - 5:00pm

Qualifications

Ideally, you will have:

• Proven experience in retail, hospitality, or a customer-facing role
• Excellent Communication Skills
• A positive, can-do attitude
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time
• A passion for helping others and your team
• Experience using a point of sales system is beneficial
• An interest in tech

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We're on the hunt for a dynamic Partner Manager to join our team. In this role, you'll be responsible for sourcing and nurturing new referral partners to drive revenue growth for GetResponse MAX by promoting our product to their customer networks. 

About us: GetResponse is a SaaS company recognized for its industry-leading email marketing and marketing automation software. We’ve been serving our customers since 1998 and are proud to have 400,000+ SMBs and 1,000+ enterprise customers on board. 

Our team is made up of 350+ fantastic individuals working in distributed locations. We’re global, remote-friendly, and multicultural, yet we share the same values. 

Key responsibilities:  

• acquire new partners and build a network in the assigned region
• negotiating contracts with partners to ensure they comply with company standards, product price and legal guidelines
• providing training and support to new partner recruits to ensure they can effectively promote GetResponse MAX products
• keeping the partner base engaged to ensure a steady flow of referral leads
• monitoring partner performance to ensure they are meeting sales quotas and maintaining customer satisfaction
• motivating and coaching partner employees to help them meet their goals
• evaluating the performance of existing channel partners, suggesting improvements where necessary
• establishing and maintaining effective communication with partners to ensure a high level of customer satisfaction
• monitoring competitor activity in the industry to identify opportunities for market share growth
• coordinating and taking part in events and trade shows
• participating in any marketing actions that involve the partner channel
• reaching or exceeding the sales target assigned by the manager
• reaching or exceeding the KPIs assigned by the manager

You may be the perfect fit if you:  

• have experience in referral partnership model, with 2+ years of experience in a similar position
• know what the main key is for having successful partner relations
• have experience managing partners in the SaaS industry
• have an outbound approach
• have experience training sales partner teams
• present a hunter attitude/are proactive
• speak fluent English

 
Salary range: 

Contract of employment: 6 000 – 10 000 PLN gross/month 

B2B contract: 319 – 583 PLN net/man-day 

Extra perks include: 

• we work in a hybrid model for those based in the Tri-City area; employees based outside the area work fully remotely
• home office set up – a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space
• private medical care for employees and their family members
• employee referral program – up to 10 000 PLN for recommending a friend
• corporate life insurance
• employee pension program (PPE)
• flexible working hours and no meeting days – we want to help you adjust your schedule to your activities
• wellbeing and mental health culture – mental health helpline, sport card, yoga classes, etc.
• modern equipment – most of our teams work on MacBooks
• language classes
• internal initiatives like webinars, knowledge-sharing sessions, and more! 

Apply and enjoy our  fully remote online recruitment process! 

1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities.   

2. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us. 

3. Task challenge: Show off your skills! We'll ask you to complete a brief task. We'll suit it to fit your skills and your calendar.      

4. Final interview: It's your chance to shine and show that you're the perfect fit for the role. Meet your future manager and see what’s in store for you.   

5. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company!   

Hania is the recruiter responsible for this process – if you have any additional questions, feel free to contact her!  

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Join the Soccer Stars Team as a our Tampa Bay Territory Sales Manager!

Are you a people person who thrives on building connections, getting out into the community, and driving growth? Do you have a passion for youth sports and a knack for business development? If so, we want you to join us at Soccer Stars! We’re looking for a dynamic Territory Sales Manager to help us grow our sports programs for toddlers through elementary-aged children.  

Position: Territory Sales Manager 

Location: Hillsborough and Pasco Counties (work remotely with travel regionally to close sales)

Compensation:

$3,000/mo base + 10% of gross sales, with the ability to make $70k-$80k+ annually

Mileage allowance

Hours: 

Typically Mon-Fri normal business hours. Occasional evenings and weekends (as needed) for community events and programs.

Your Role: Drive Enrollment!  

We're on a mission to bring sports joy to more kids in the community, and we need your help to make it happen! You'll be responsible for driving enrollment in our programs using creative and proactive methods:  

- Make calls and visit schools/community centers in person to set up new programs and drive higher enrollment  

- Drive social media and digital marketing campaigns that captivate parents and kids  

- Engage in Facebook & parent groups to spread the word

- Attend and host local events — be the face of Soccer Stars in the community  

- Build partnerships with schools, parks, and community centers  

- Set up meetings with local partners to grow program visibility  

If you're ready to make an impact on young athletes' lives, apply today and become a Soccer Stars champion!  

What We’re Looking For:  

- Outgoing, energetic personality — you love meeting new people and chatting with parents and children  

- Passionate about sales and business development — you get excited about closing deals and reaching goals  

- Independent self-starter — you can manage your schedule and responsibilities with minimal supervision  

- Comfortable working in public spaces — you enjoy being out and about rather than sitting behind a desk  

- Love for soccer/sports is a bonus!  

Perks of the Job:  

- This is a full-time position that includes healthcare benefits and a 401k plan after 60 days of employment.

- 100% discount on all our programs for immediate family, 30% discount for friends/extended family.

- Flexible working hours

- Remote office location (work from home!) and head out into the community for sales calls and events.

- Have fun playing a key role in the expansion of youth sports programs in your community!  

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Job Description

We're looking for an experienced Channel Sales Manager to manage and grow new Channel Partners for our new PowerOn Solution. In this role as Partner Manager, you will implement a multi-year plan to rapidly grow revenue through acquiring, nurturing, and developing new Channel Partners within the Analytics and Power BI spaces pace. Your primary focus will be to execute revenue growing strategies as well as managing go-to-market programs.

Partner Sales Planning and Execution

• Excels at recruitment, onboarding, and moving partners into productive mode quickly. Constantly assessing and prioritizing the needs of the region, by insuring the right partners are pursued and committed to mutual success.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Coordinates the involvement of company personnel, including direct sales, marketing, support, services, and management resources, in order to meet partner performance objectives and partners' expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned territory and partner accounts.
• Assists partners in their customer engagements to help position, promote and sell insightsoftware solutions.
• Builds a strong partner pipeline through co-marketing programs, account mapping of company and partner.

General Partner Management

• Manages potential channel conflict with other partners or sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Ensures partner compliance with partner agreements.
• Drives adoption of company programs among assigned partners.
• Monitors performance of partners and coaches them to higher levels of success.

Accountabilities and Performance Measures

• Achieves assigned sales quota (Indirect / Partner Sourced Sales) in the territory. Achieves intermediate metrics for partner-driven sales activity, client meetings, and opportunities.
• Develops and executes partner account plans that meet company standards.
• Maintains high partner satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.

Organizational Alignment

• Reports to the DVP NA Channel Sales
• This is a remote opportunity
• Enlists the support of territory direct sales, inside sales, marketing, service resources and other sales and management resources as needed.
• Closely coordinates company executive involvement with partner and customer management as appropriate.

Qualifications

• 3+ years of experience in a similar role with a strong focus on indirect sales and channel development for a software product company.
• Track record of achieving targets with partner recruitment, enablement, opportunity generation and revenue.
• Experience of the workings of reseller, systems integrator and consulting ecosystem. Past relationships and network is a plus.
• Excellent verbal and written communication skills and able to interact with technical and business counterparts both within and outside the company.
• Hungry to learn and coachable.
• Team player with positive attitude.
• Entrepreneurial and self driven

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Job Description

Your Career

The  Strategic Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. You’re responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements.

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will own revenue expansion within Palo Alto Networks’ largest clients
• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

Qualifications

Your Experience

• Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry -  SASE technology is preferred
• Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques, ideally into the financial services sector
• Technical aptitude for understanding how technology products and solutions solve business problems
• Identifies problems, reviews data, determines the root causes, and provides scalable solutions
• Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
• Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
• Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
• Excellent time management skills, and work with high levels of autonomy and self-direction

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Job Description

As part of a dynamic territory sales team, you will be responsible for prospecting into new clients and former customers.  Success will depend on your ability to identify likely target companies within your territory, further penetrate to identify and understand their needs and requirements, develop strong relationships, collaborate, and manage internal teams to drive a deal to close.

Responsibilities:

• Consistently meet or exceed monthly sales targets/quotas, net new logo metrics and KPIs
• Discover, develop, and manage business relationships with prospects and former customers to sell software, services, and other related solutions
• Lead account/opportunity strategy sessions with current clients, prospects, and internal teams
• Develop and deliver presentations and proposals
• Create and execute territory/business plans
• Create and execute targeted account plans
• Increase IMAGINiT visibility in the industry through the use of sales efficiency tools, social media, referrals, etc.
• Collaborate across RAND Worldwide business enterprise to develop and secure business
• Use Salesforce to document and drive activity, create proposals, process orders, and forecast sales
• Use Salesforce in combination with other efficiency-based sales tools to increase overall activity and productivity
• Continuous personal training and development as the market changes moving towards 
• cloud-based offerings and the “internet of things”

Qualifications

• Proven hunter mentality with a track record of sales success
• Strong business acumen, and ability to have business conversations at all levels within an organization
• Excellent problem solving, negotiation, and closing skills
• Excellent organizational and time management skills
• Ability to manage multiple internal teams and resources throughout the entire sales process
• Strong verbal and written communication skills and CRM usage
• Willingness to learn with a desire to improve
• Strong utilization of MS Office, especially Excel, Outlook, PowerPoint, and OneNote
• Bachelor’s Degree or equivalent experience

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Job Description

Junior Sales Development Representative (SDR) 

Are you looking to kick-start your career in sales and lead generation? Join our team as a Junior Sales Development Representative and play a key role in driving our growth! In this position, you’ll develop valuable skills across multiple lead channels and be an essential part of our sales success.

Your Responsibilities:
As a Junior SDR, your daily activities will focus on four main lead generation channels, each with a targeted approach to verify and convert leads into SQL (Sales Qualified Leads)

Demo Registrations for SME
   - Review and verify demo sign-ups from the SME sector, focusing on converting these leads into SQL.
Corporate/Enterprise Registrations
   - Process and qualify registrations from Corporate/Enterprise clients to maximize SQL conversion rates.
Webinar Sign-ups
   - Verify leads generated from webinar registrations, with a focus on assessing potential SQL conversions.
E-book Downloads
   - Qualify leads originating from e-book downloads, identifying potential SQL opportunities. 

In addition to these core responsibilities, you’ll support our outbound lead generation efforts by building databases and proactively sourcing leads, particularly in the Corporate sector.

Qualifications

• An eagerness to learn about lead generation and sales development.
• Strong organizational skills and attention to detail.
• The ability to analyze and assess lead potential across various channels.
• A proactive approach to building and maintaining lead databases.
• Experience or interest in B2B sales is a plus.
• Proficiency in CRM systems such as HubSpot.

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Do you currently sell payments solutions or goods and services into the Hospitality (bars, hotels, restaurants, cafes, takeaways, etc.) or Retail sectors and looking for an opportunity to move into the rewarding world of Fintech / SaaS payments solutions, with one of Europe's technology leading organisations?

Why Viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey.

Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance. 

About the role:

In the role of Field Sales Executive / Business Development / Sales Development you will:

• Be based in the field with a focus of selling Saas based merchant payment solutions to retail and hospitality customers.
• Self-generate and drive sales within your geographical region for small medium sized businesses.
• Develop a growth strategy focused on financial gain and customer satisfaction.
• Build long-term relationships with new and existing customers.
• Be responsible for the complete sales process from lead sourcing, customer onboarding and account activation.

What we look for in the role of Field Sales Executive / Business Development / Sales Development:

• A minimum of 5 years experience in a Business to Business sales role,
• Recent experience of selling products or services into the hospitality / retail sectors.
• Proactive sales hunter proficient with using a needs based / solution focused sales process.
• Proven sales track record of achieving sales targets (minimum 18 months).
• Proficiency in MS Office and CRM software.
• Excellent ability to build rapport.
• Exceptional time management and organizational skills.
• Fluent in both Hungarian and English languages

Desirable

• Work experience within Business Development/Field Sales in Preferably selling a payment / technology SAAS solution.
• Experience in customer support will be considered a plus.

• A highly competitive annual salary (based upon experience).
• Sales bonus based off on individual sales performance.
• Private medical health insurance.
• A diverse multi-cultural working environment.
• Local office based in Budapest.

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Job Description

WHAT'S THE JOB?

We are looking to ad a passionate Inside Sales Support Specialist to our team! This is a remote role, open to candidates across Canada. Duties include but are not limited too:

• Develop growth strategies and plans
• Manage and retain relationships with existing clients
• Contacting potential clients to establish rapport and arrange meetings using company Software
• Arrange business meetings with prospective clients
• Increase client base and develop external sales channels
• Promote business image via social media, B2B and other marketing platforms
• Track sales progress and develop monthly sales targets
• Manage sales, and client care
• Examine risks and potentials for the business opportunities
• Generate quotes for clients
• Run monthly sales reporting and provide summary to the senior management team

Qualifications

WHO ARE WE LOOKING FOR?

• Must have at least 10 years of experience in a Business Development role
• Experience in the janitorial and hospitality business. Knowledge of housekeeping, commercial cleaning, and customer service are required.
• Knowledge of the janitorial and hospitality business is an asset
• Ability to work independently and lead the team efficiently. Good decision-making skills are essential to be successful in this role.
• Outstanding time management skills, strong computer literacy, and exceptional verbal and written communication skills.

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Job Description

The Customer Development Manager is responsible for growing & developing Jack Link’s sales & profitability across identified customers by implementing detailed strategic sales plans for these customers.  This position will require working closely with key customers and internal stakeholders including trade planning, marketing, demand planning, customer service, category management, and various broker representatives for Jack Link’s.  The ideal candidate will live in California, United States but can manage remotely with travel to market.

PRIMARY ROLE FOCUS:

• Achieve sales objectives within the trade budget
• Build strong customer relationships
• Execute DSMP (Distribution, Shelving, Merchandising, Pricing) plans that drive category growth
• Clearly understand customer strategy and align on annual business plans that meet growth expectations

DUTIES AND RESPONSIBILITIES:

• Execute annual business plans to maximize top-line and bottom-line growth and achieve volume, market share, and profit contribution objectives within the assigned trade budget.
• Provide transparent & timely communication to internal team members and our customers/brokers
• Develop plans for channel-specific business opportunities focused on expanding Jack Link’s in-store presence
• Responsible for analyzing customer data and developing an action plan to achieve sales goals
• Collaborate with cross-functional teams (Product Management, Trade Marketing, Research & Development) in creating both short & long-term category and channel strategies
• Create and present information in a compelling and persuasive manner
• Effectively builds relationships throughout customer organizations and at various levels internally at Jack Link’s: Executive Management, Operations, Supply Planning, and Marketing
• Manage deduction & AR issues on all applicable accounts
• Responsible for building, training, and leading broker network where applicable
• Participate in team and cross-functional meetings and calls as required
• Update/maintain sales plans within sales and demand planning systems

Qualifications

• Bachelor’s Degree or equivalent experience
• 5+ years of CPG-related sales experience
• 3+ years of West Coast Grocery direct sales experience (Stater Bros., Save Mart, PAQ, Smart&Final, etc.)
• Proven track record of positive sales performance

DESIRED BEHAVIORS:

• Full ownership over all aspects of the customer relationship
• Entrepreneurial mindset
• Professional, Consultative, Challenger selling skills
• Customer Focused
• Resilient in the face of adversity
• Embraces change
• Passion to succeed
• Driven to win
• Strive to be a Leader
• High sense of urgency

SKILLS:

• Strong knowledge of MS Office products (Excel, Word, PowerPoint)
• Working knowledge of CRM and planning software (e.g. Salesforce, SPT, SAP)
• Strong communication & presentation skills
• Business and Financial Acumen
• Leveraging data/analysis to drive end-user opportunities

TRAVEL REQUIREMENTS:

• Ability to Travel depending on candidate's location and business needs

PHYSICAL DEMANDS:

• Ability to lift 25 to 50 pounds for customer samples and displays
• Ability to operate a motor vehicle for travel to customers/brokers and Jack Link’s locations

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Job Description

Commercial Contracts and Negotiation Support

• Provide the executive team with data-driven metrics, trend analysis, and recommendations on fallback options to drive the negotiation decision-making process for commercial contracts.
• Develop strategies for contract negotiations, balancing risk mitigation with business priorities.
• Ensure alignment of commercial contracts with legal, financial, and operational standards while maintaining flexibility for business growth.
• Collaborate with internal stakeholders to assess contract terms, optimize conditions, and resolve disputes.
• Support the creation of an RACI document on the Contracting process across stakeholders involved and update on a quarterly basis with any newly agreed process changes

Budget Development and Process Improvement

• Lead the budget creation process for new business opportunities, ensuring alignment with strategic objectives and internal margin targets.
• Develop and manage change order budgets for existing business opportunities
• Continuously evaluate and improve budget development processes to enhance accuracy, timeliness, and collaboration across teams.
• Monitor budget performance and identify areas for improvement, providing actionable recommendations to key stakeholders.

Investigator Grants Analysis and Trendline Development

• Analyze and support the calculation of investigator grants for new business opportunities
• Utilize existing internal metrics to build trendlines, enabling more accurate and predictive grant adjustments.
• Implement process improvements to streamline the grant calculation workflow, reducing time and error rates.
• Collaborate with cross-functional teams to ensure transparency and consistency in investigator grant processes.

Collaboration

• Lead, mentor, and develop a team of professionals focused on contracts, budgets, and grants, fostering a culture of continuous improvement and collaboration.
• Work closely with cross-functional teams, including legal, finance, business development, and operations, to align efforts and achieve organizational goals.
• Attend meetings with senior leadership, clients, and external stakeholders as needed.

  Commercial Contracts and Negotiation Support

• Provide the executive team with data-driven metrics, trend analysis, and recommendations on fallback options to drive the negotiation decision-making process for commercial contracts.
• Develop strategies for contract negotiations, balancing risk mitigation with business priorities.
• Ensure alignment of commercial contracts with legal, financial, and operational standards while maintaining flexibility for business growth.
• Collaborate with internal stakeholders to assess contract terms, optimize conditions, and resolve disputes.
• Support the creation of an RACI document on the Contracting process across stakeholders involved and update on a quarterly basis with any newly agreed process changes

• Budget Development and Process Improvement

• Lead the budget creation process for new business opportunities, ensuring alignment with strategic objectives and internal margin targets.
• Develop and manage change order budgets for existing business opportunities
• Continuously evaluate and improve budget development processes to enhance accuracy, timeliness, and collaboration across teams.
• Monitor budget performance and identify areas for improvement, providing actionable recommendations to key stakeholders.

• Investigator Grants Analysis and Trendline Development

• Analyze and support the calculation of investigator grants for new business opportunities
• Utilize existing internal metrics to build trendlines, enabling more accurate and predictive grant adjustments.
• Implement process improvements to streamline the grant calculation workflow, reducing time and error rates.
• Collaborate with cross-functional teams to ensure transparency and consistency in investigator grant processes.

• Collaboration

• Lead, mentor, and develop a team of professionals focused on contracts, budgets, and grants, fostering a culture of continuous improvement and collaboration.
• Work closely with cross-functional teams, including legal, finance, business development, and operations, to align efforts and achieve organizational goals.
• Attend meetings with senior leadership, clients, and external stakeholders as needed.

Qualifications

• 15+ years experience of contract/cost management and administration  (10+ years experience for Intermediate level)
 

Essential Skills: 

• Able to lead a team 
• Extensive analytical skills 
• Strong negotiation skills 
• Report writing 
• Presentation skills 
• Computer literacy 

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Job Description

As a Business Analyst you will be responsible for:

Conducting requirement gathering team meeting with business users and technical team and capture the requirements and use cases.

Detailed documentation preparation for requirements, use cases, ERD, functional, non- functional requirements.

Support in analysis, modeling, and other quantitative techniques as needed to answer business questions and evaluate business issues and objections.

Identify and resolve problems.

Well versed with UML modelling.

User Interface prototypes development.

Process flow development.

Basic Project Management skills and provide project progress update to project stakeholders.

Designing UI mockups.

Qualifications, 

Qualifications

Qualifications/characteristics Of a Successful Candidate

Bachelor's degree - all majors encouraged to apply, especially business and finance

0-3 years of professional experience.

Strong analytical skills, work ethic, independence, problem solving ability, effective communication skills, and overall positive attitude.

Excellent oral and written communication skills.

Proficiency with Microsoft Excel

Strong organizational skills with the ability to multi-task while under pressure.

Additional Information

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Job Description

The role of the FR Pricing team is to support the growth strategy of our French brands: SeLoger, Logic-Immo, Meilleurs Agents, as well as our brands specialising in Luxury (Belles Demeures, Lux Résidence), New Homes (SeLoger Neuf), Offices and Retail (SeLoger bureaux & commerces) and Construction (SeLoger construire).

The team is a centre of expertise that works closely with our Go-to-Market, Sales and Product departments identifying, evaluating and implementing growth levers. You are given a great deal of autonomy and responsibility, with your main contacts (Commercial Strategy Leaders, Sales Directors, Segment Managers, etc.) relying on your recommendations on a daily basis. 

The role of the Pricing Manager is to develop, optimise and operationalize pricing strategies to maximise revenue generation, balancing capturing value with customer volumes.

Although your primary focus will be on the French market, you will be part of an international team and collaborate with counterparts from other AVIV markets to drive overarching pricing initiatives and support the group’s overall advancement in pricing-related topics.

Your day-to-day responsibilities will include:

• Work strategically, design and implement pricing models aligned with our core business goals

• Support the group in the implementation of a new, more value-based pricing approach over the next years

• Utilise data analytics to identify growth opportunities, inform pricing decisions and monitor performance

• Analyse customer data to assess the impact of pricing on behaviour, satisfaction, and retention

• Carry out market research, gather benchmarks and conduct competitive analysis

• Create business cases and forecasts

• Collaborate across functions and steer the operationalization of our pricing models and approaches

• Lead a junior pricing analyst

Qualifications

About you :

• You have more than 5 years professional experience in pricing and/or revenue management

• You have a BAC+5 business school/engineering degree or university equivalent

• You have a structured working approach and demonstrated ability to develop strategies that effectively balance business goals, market dynamics, and customer needs

• You have strong analytical and quantitative skills, with proficiency in data analysis tools (e.g., Excel/GSheets)

• You have proven ability to collaborate effectively with cross-functional teams in fast-paced environments

• You possess excellent French and English communication skills, both written and spoken

• You know how to adapt to a variety of people, from operational teams to C-levels

It's a plus if:

• You already have SQL knowledge

• You have experience with B2B subscription-based business models, marketplace and/or classifieds

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Job Description

•        Own and manage all processes related to the RealPage AIM and Asset Optimization platform for Real Estate Holdings

•        Provide critical application support, including:

•        User Management, including adding or removing users and management of permissions

•        End user support including data import assistance

•        System administration including maintenance of front-end system configuration to include management of Import Maps, Import Profiles, Property Fields and Item Classes

•        System activities related to onboarding of new acquisition properties and offboarding of dispositions

•        Data collection assistance including management of system queues for delinquent data submissions

•        Collaboration with RealPage to resolve system bugs and scope and execute system enhancements

•        Take end-to-end ownership of the platform and act as a champion within the organization to promote adoption

•        Support end users in generating insight from the platform’s data and analytics

Qualifications

·      2+ years of experience with Realpage or Yardi or MRI implementation

- 5+ years in an asset management or system management role at a real estate company

·       Demonstrated passion for working with systems and data

·       Strong accounting skills

·       Exceptional written and oral communication skills, detail-oriented

·       Flexible and adaptable with excellent organization, time management and prioritization skills

·       Highly self-motivated and action-oriented, able to execute efficiently and to drive results

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Job Description

In this position, the individual will be an individual contributor with responsibilities in design, development and deployment of Product Lifecycle Management (PLM) solutions. He/she will drive and implement initiatives for PLM tools and business process innovations.

• Responsible for the day to day support and administration of PLM system (Current system: Oracle Agile PLM 9.3.6)
• Participate in critical problem solving and advanced troubleshooting
• Participate in the analysis, configuration, development and implementation of business process and enhancements in Agile PLM 9.3.x system
• Build and maintain close relationships with business teams to assist in defining business requirements and systems; create functional requirements and technical design
• Functional and technical knowledge of Oracle Agile PLM modules (PC is must, PG&C, PPM and PQM nice to have)
• Experience administering Agile 9.3.x or above (create/Modify WF, Roles and Privileges, ACS, use of Agile admin tools, create events, handlers and subscribers, manage data, system, server and user settings).
• Experience implementing or supporting Agile (PLM) Applications & related business processes.
• Experience in requirement gathering, design, analysis, configuration, testing, business process mapping, functional implementation and supporting Agile PLM and related downstream systems such as ERP, PDH Familiarity with best industry PLM practices and procedures and strong business knowledge of product lifecycle management, including item masters, bills of materials, engineering change orders, compliance and product quality processes
• Knowledge and understanding of product lifecycle, manufacturing, and engineering processes.
• Strong analytical and problem solving skills.
• Strong verbal and written communication skills
• Ability to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously.

Qualifications

• Bachelors/Masters in computer science, Electronics Engineering or Similar
• 3 years + of Technical Experience in Oracle Agile PLM covering Keep the lights on/enhancements/projects that cover upgrades/migration/etc. with Java/SQL.
• PLM integration project experience preferred (integrations between different applications  PLM>ERP/PLM>Factory systems/PLM>PDH...)
• Functional knowledge of PLM Systems in general with emphasis on Oracle Agile PLM

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We are seeking a talented Device Test Engineer. In this role, you will be responsible for testing various devices to ensure optimal performance and quality. You will work closely with cross-functional teams to identify potential issues and facilitate solutions.

Key Responsibilities

• Conduct thorough testing of devices, including hardware and software components, to identify defects and ensure quality standards are met.
• Create and execute test plans, test cases, and test scripts as needed.
• Collaborate with development teams to understand product specifications and design requirements.
• Document test results and report any issues, providing detailed feedback for improvements.
• Participate in design reviews and offer recommendations based on testing outcomes.
• Utilize automation tools where appropriate to enhance the testing process.
• Stay up to date with industry trends and advancements in device technology.

Skills & Experience

• Minimum 5+ years of experience in device testing or related field.
• Strong understanding of hardware and software integration testing.
• Familiarity with testing tools and methodologies.
• Experience in writing test plans and test cases.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a team-oriented environment.
• Strong communication skills, both verbal and written.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

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Actionline, on behalf of its client NANKO RENEWABLES, a leading force in the renewable energy sector in Greece with over 25 years of experience, is seeking an experienced Project Manager (Senior Civil Engineer).

As a Senior Civil Engineer at NANKO, you will be at the forefront of developing and implementing renewable energy projects, particularly Small Hydroelectric Power Plants. Your expertise will be critical in ensuring that projects are not only delivered on time and within budget but also adhere to environmental standards and regulations.

Key Responsibilities:

• Feasibility Studies: Conduct in-depth technical and financial analyses to ensure project viability, integrating best environmental practices.
• Regulatory Compliance: Navigate and apply regulations relevant to renewable energy, keeping projects aligned with sustainable practices.
• Hydraulic & Environmental Studies: Design and evaluate hydrological measures, finalize hydrological duration-supply curves, complete essential environmental studies, and prepare Environmental Impact Assessments for regulatory approval.
• Project Management: Oversee project timelines, budgets, and documentation, with a strong emphasis on minimizing environmental impacts.
• Risk Mitigation: Identify potential environmental risks, implementing proactive strategies to reduce disruptions.
• Stakeholder Engagement: Build and sustain positive relationships with stakeholders, understanding and addressing their environmental priorities.
• Team Collaboration: Drive effective communication across cross-functional teams, ensuring environmental considerations are central to project execution.
• Continuous Learning: Stay updated on the latest developments in environmental practices and renewable energy technology.

Requirements:

Experience:

• Bachelor’s Degree in Civil Engineering, a Master’s Degree is an advantage.
• Minimum of 5 years of experience in civil engineering, ideally within the renewable energy sector.

Skills:

• Proven track record in managing renewable energy projects, with a focus on Small Hydroelectric Power Plants or similar.
• Strong knowledge of regulatory compliance and environmental standards in the energy industry.
• Exceptional communication and team-building skills.
• Demonstrated ability to manage multiple projects simultaneously with high standards of quality and efficiency.

What we offer:

• Competitive Compensation: Attractive salary and benefits package.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Innovative Work Environment: Collaborative culture where new ideas are encouraged.
• Flexible Work Options: Hybrid working model for a balanced work-life experience.
• Meaningful Impact: The chance to contribute to projects that support a sustainable future.

Apply Now!
For more information, please contact us at 2103637585 or 4u@actionline.gr

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About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Position Description

As a Customer Success Representative at TherapyNotes, you will join a team of dedicated software support representatives to help our prospective and current customers manage their TherapyNotes accounts. You will guide psychologists, therapists, counselors, social workers, psychiatrists, and practice administrators through account set-up, complex support requests, and other challenges they may face with the TherapyNotes software. This is an inside customer support position within our corporate office.

This role is an exciting, fast paced opportunity that involves daily interaction with customers as well as the entire TherapyNotes business team. Our growing team is located remotely and on-site at our 30,000 square foot corporate headquarters in Horsham, PA.

Responsibilities

• Technical and Business Software Training - Train customers on how to properly navigate and use the TherapyNotes software, educate customers about core software features, and help answer complex questions and support calls about specific TherapyNotes functions
• Inbound Call and Email Support - Monitor a high volume of support requests and provide support assistance to behavioral health professionals, practice administrators, medical billers and patient appointment schedulers
• Customer Support Documentation - Maintain call and email database by logging support ticket information in multichannel customer support / help desk software applications
• Be Accurate and Maintain High Standards - Maintain high standards, attention to detail, accuracy and completeness
• Become Knowledgeable - Maintain strong knowledge and a thorough understanding of TherapyNotes features and value adds

Requirements

• Customer Service Experience
• Flexible work hours required including limited nights and weekends
• Tech savvy: excellent computer and technical problem solving skills
• Experience working in a software support, call center, training or inside sales environment is a plus
• Experience with multichannel customer support / help desk software is a plus
• Excellent verbal and written communication skills
• Effectively exchange information via telephone, email, and instant messaging platforms
• Strong competence and comfort listening and responding to customer needs and concerns
• Ability to exercise composure when operating under stressful situations
• Excellent time management skills
• Team player that carries their weight, has a willingness to grow and strives for excellence
• Interest in working in an entrepreneurial, small to mid-sized business environment

Benefits

• Competitive annual salary - $50,000
• Overtime opportunities available
• Employer sponsored health, dental, vision, life, and disability insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments and occasional lunches

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

#LI-Hybrid
#LI-PL1
11/13/2024

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Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! ????

PeopleCertis looking for French Speaking Customer Service Agents who will be responsible for dealing and properly responding to customers’ technical or product enquiries by handling inbound and outbound international calls. PeopleCert's customer support services are provided through 3 channels: chat, phone or e-mails.

The Customer Service department operates in Athens, Greece with rotating shifts, 24/7/365.

As a French Speaking Customer Service Agent, your tasks will include the following:

• Ensure that customer enquiries are dealt with in accordance with the performance and service standards as laid down by PeopleCert
• Ensure that relevant correspondence is handled within the set KPI standards
• Ensure that all complaints and enquiries relating to the work are answered in accordance with set procedures and guidelines
• Monitor, delegate and answer all queues from inbound requests i.e. email, chat and phone within set KPI standards
• Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results
• Work effectively as part of a #global team, developing effective and supportive relationships with partners and clients

What we offer:

• Work in an international, dynamic and fun atmosphere ????
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment ????
• Constant personal and professional development ????
• 100% Virtual Hiring Process ????

What we look for:

• Bachelor’s degree at any discipline would be appreciated
• Prior experience in similar position / function would be considered a plus
• Excellent knowledge of English(C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) and French(C2/ native)
• Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment
• Excellent interpersonal, verbal, and written communication skills
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus
• Ability to work in rotating shifts (including some nightshifts per month)
• 
  

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

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Job Description

As the first technology platform to match clients and therapists algorithmically and use data to drive improved service delivery in the industry, we're revolutionising the mental health space.

We're looking for a tech-savvy customer service administrator who will work alongside our lead Customer Service Manager to provide world-class customer service and develop new ideas.

Requirements

Please complete the following form to apply for this role. Note that submitting your CV alone will not be considered a full application: https://form.123formbuilder.com/6155598/application-form-admin-platform.

• You enjoy speaking to new people. You’re warm, friendly, personable and polite. 

• You’re able to write clearly and accurately, with perfect spelling and grammar. 

• You have a minimum typing speed of 50wpm. 

• You work well under pressure and show good judgement. You can handle challenging situations, and use initiative to resolve queries and technical issues. 

• You’re focused and work at a fast pace while maintaining accuracy and attention to detail.

• You can work independently and as a team, manage your own time, prioritise tasks and manage competing priorities.

• You’re not fazed by new technologies. You can pick up new things quickly (we use a lot of web-based services) and use the resources available to you to find solutions to problems. 

• You've previously worked in the medical sector (preferably) and/or e-commerce. 

• You have a home office set up since the position is entirely remote-based (fast internet connection).

• You're loyal, able to stay for the long term and become part of the platform's expansion.
  
  Location
  
  100% Home-based (self-employed)
  
  Pay: £13/hour, increasing to £13.85/hour after successful completion of a 6-month probation period.

  Monday to Thursday 9.30am - 5pm, and Friday 9.30am - 1.30pm (30 hours/week, with a 1-hour lunch break Monday to Thursday). 

  Plus ad-hoc holiday/sick leave at other hours as and when required.

  The hours are fixed and are long-term, but there is the potential to increase hours in future. 

  What the job involves

• Responding to emails, live chat messages and SMSs from new and existing clients and therapists. 

• Assisting clients with finding suitable therapists, explaining the therapy/booking process, helping with new bookings, and managing client accounts and ongoing therapy bookings. 

• Helping therapists and clients resolve technical issues, errors and billing queries. 

• Assisting with complaints, offering appropriate solutions, escalating and/or directing clients to appropriate professional bodies where needed. 

• Reviewing new therapist accounts, verifying the information provided, and offering advice on making the most of their profile so they are ready to receive client bookings. 

• Maintain accurate records and notes. 

• Ensuring therapist profile information is kept up to date, requesting updates where needed.

• Reviewing and approving/rejecting changes to therapist profiles. 

• Highlighting/escalating potential issues with therapist performance to the team. 

• Creating screen recordings and screenshots to assist therapists and clients. 

• Suggesting and developing new ideas to improve the Platform and admin/customer support operations. 

• Making suggestions to improve existing procedures, processes and workflows. 

  Company values

• Think big, Move fast, Make it better

• We value humility and self-awareness. We can't learn if we're not constantly seeking to improve

• We're kind to each other

• We believe a positive work-life balance boosts high-performance

• We believe that excellent customer support is what drives our reputation among therapists and clients

Qualifications

• Strong written and verbal communication skills with excellent spelling and grammar.
• Typing speed of at least 50 words per minute.
• Ability to work independently and manage time effectively in a remote environment.

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Job Description

• Provide exceptional customer service & product/service information at front house, via telephone and email
• Building relationships with assigned accounts
• Manage all facets of appointment booking including support with special requests and opportunities to provide additional services
• Build sustainable relationships, connections and trust with customers & experts through open and interactive communication, resolution of issues and delivering on promises
• Supporting the National Operations Manager with ad hoc tasks
• Work collaboratively with all departments to support customer and expert needs
• Working towards and achieving company KPI’s and objectives for expert bookings, customer onboarding & customer service
• Create bookings for clients from telephone or email correspondence; 
• Generate sales leads that develop into new customers; 
• Cross-sell experts and specialties to customers; 
• Manage all aspects of the bookings process via Salesforce; 
• Assist in training lawyer/insurers/experts in the use of Salesforce as required; 
• Manage all aspects of appointments - file and client throughout.
• Regular communication with General Manager;  
• Communicate effectively with File Team and QA; 
• Adhere to quality standards as per SOPs.
• Responding to enquiries sent to info@lexmedicus.com.au; 
• Competency in document management capabilities
• Keep up to date with key administrative knowledge in order to provide effective support as requested;  
• Participation in regular business development updates and training as part of weekly team meetings; 
• Promotion of Lex Medicus on social media; 
• Attending Lex Medicus seminars, functions and training days as required; 
• Business development communications with lawyers and clients. 
• Managing Expert availability and supporting their needs in order to enhance their experience
• Ensure that facilities are suitable for expert needs; 
• Identify risks and opportunities relating to service with experts; 
• Identify risks and opportunities in experts’ schedules. 
• Build rapport with experts, identifying and assessing their needs to achieve satisfaction and retention
• Promote and support practices that are inclusive, responsive, safe and accessible.

Qualifications

Qualifications and Experience

Specific Knowledge and Skills

• Legal, insurance or medical industry experience – highly regarded
• Commercial acumen and genuine enthusiasm to build relationships and provide excellent customer service.
• Strong organisational and time management skills
• Strong team player
• Excellent communication skills and ability to negotiate successful outcomes with customers
• Attention to detail
• Professional & immaculately presented
• Adaptable and reliable

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Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a Customer Care Specialist, you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. The expected hours of the role are Monday to Friday from 8.30am to 5.30pm (local time).

As a Customer Care Specialist you'll be responsible for;

• Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner.
• Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
• Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
• Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
• Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
• Working with customers across multi channels (email, chat, phone) to understand their organisational workflow and how the platform can support them to maximise their people processes.
• Leveraging Zendesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively contribute feature requests and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

• Exposure to working in fluid, high change and high velocity environments.
• 1-2 years experience with proven results in a high volume customer service/support environment.
• Prior exposure to customer experience within a SaaS (Software as a Service) environment.
• Problem solving skills with a sound and thorough approach to troubleshooting.
• Ability to manage competing priorities, working autonomously; requesting assistance where needed.
• Strong and polished verbal and written communication skills.
• Relevant HR/Payroll Experience and/or Related Qualification (nice to have).

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
• Plus, you’ll get to enjoy a number of great perks, including:
• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai i

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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Folio is seeking to add an integral position to our team, a Technical Support Representative. This person will play a key role in Folio’s school success strategy, providing comprehensive technical support to school-based users, such as teachers and administrators, by diagnosing and resolving technical issues. Additionally, the  Technical Support Representative will maintain and create knowledge base resources, such as FAQs, troubleshooting guides, and instructional videos, to help users resolve common platform issues independently. 

We are seeking a candidate who brings technical customer support expertise to our small team. As an organization that works like both a tech start-up and an educational non-profit, you are the right person if you are excited by the opportunity that technology presents for managing systems and processes and passionate about helping schools support the professional growth of their teachers. 

• Support school-based customers with varying degrees of technical skills within the myFolio Platform. 
• Diagnose and resolve customer issues across various channels such as email, phone, or chat in response to support requests.
• Manage and track technical support requests in HubSpot, ensuring that all customer interactions are documented and issues are resolved promptly and accurately.
• Document and create knowledge base articles, FAQs, and troubleshooting guides to assist users in resolving common issues. 
• Provide technical support to set up new users and onboarding schools within the myFolio platform, including new school site setup.
• Provide technical training to members upon requests.  
• Monitor and maintain the bug report and tracking by ensuring all issues are captured in HubSpot and ClickUp. 
• Collaborate with all members of the Folio team to address customer needs and escalate issues when necessary for appropriate resolution. 
• Participate in testing new features prior to deployment as part of the quality assurance process for our customers. 
• Create and update standard operating procedures for technical support processes.
• Provide technical support to Folio team members, assisting with troubleshooting and resolving their technology-related issues to ensure smooth daily operations.
• Support the setup and configuration of HubSpot to streamline working with customers, including creating workflows, managing contact lists, tracking campaigns, and ensuring data accuracy for effective operations.

• Prepare reports on account status and maintain and update technology systems related to Folio team work, including Google Suite, HubSpot, Notion, Slack, and Pendo.

• Salary range - $38,500-$50,000
• Health Care Plan (Medical)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability

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Job Description

As an Analyst , you’re a key enabler in supporting how our customers improve the ways they do Marketing and Media Planning through our powerful Bayesian modeling software called the Keen Platform.  Working closely alongside Keen’s Account Directors, you are responsible for supporting the execution of their account strategy within a portfolio of named clients.

What you’ll do as a Analyst :

• We will teach you how to use all the features of the Keen Platform to drive our Client’s desire to measure marketing and make investment decisions differently.
• Key Services that will be a part of your regular workload in driving the implementation and adoption of the Keen Platform include:
  • Provide and Teach Data Manipulation and Management Services
    • Direct data aggregation, cleansing, and uploading into the Keen Platform
    • 1:1 training with specific Client Users on how to utilize the Data Warehouse & Mapping capabilities within the product
    • 1:1 Data Source integration support with Client Users
• • Provide and Teach Model Quality Checks
    • The Keen Platform generates a model of the Client’s business - you will review the inputs and outputs of these models, upon request, to ensure the model meets our quality standards as well as supports our account strategy.  QC includes checking for model statistical fit, tactic ROIs, data quality, and narrative support.
    • You may suggest changes to models for the Agency _ / Client to consider to better fit clients’ goals
  • Provide and Teach Support Plan Optimizations
    • You will be responsible for configuring and running Optimized Marketing Plans that align to the Account Director strategy and/or Client’s planning goals
    • You may be called upon to conduct 1:1 Training with Client Users on how to use the Plans feature Keen Platform
  • Provide & Teach Support Narrative & Story-Telling Deck Generation
    • A Plan is only as good as the Story supporting it; you will support the Account Director’s story needs by configuring the Reporting features of the Keen Platform to drive the account strategy.
    • You will also regularly download the PowerPoint Export of the Reports from Keen Platform and develop an initial draft of the story to be used by Account Directors and/or Clients. 
    • You will be expected to attend (remotely) during key meetings between the Account Director and client contacts such as Top-to-Tops, Quarterly Business Reviews, and other conversations that are informed by and inform the Client Narrative.
  • Ongoing Troubleshooting & Support
    • Troubleshooting with & for clients, supporting, and refining models as needed, ensuring they fit clients’ business objectives and driving success.
    • Monitor model updates for expanding accounts, offering technical support and identifying opportunities for further optimization.
    • Provide feedback to product development for platform enhancements that improve the client experience.

Qualifications

• You love business software.  You love using it.  You want to use it all day. (Because you will!)
• You love Excel.  You love data.  You love looking at, organizing, and playing with data in Excel. 
• You love PowerPoint.  You know how valuable it is to put together a good deck, and you love doing it.
• You love to do good work, and it’s the only type of work you do. 
• You love to learn, and are a self-starter for learning new things.  (We’ll teach you all about Bayesian modeling - unless you teach yourself)
• 2+ years of experience in a combination of any of the following in academic or professional experience:
  • Marketing Analytics
  • SaaS Customer Success
  • Data Cleansing & Management

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Job Description

Please note that due to the nature of this role and its requirements, candidates must be geographically located in the United States, and authorized to work. 

We are looking for an enthusiastic and highly motivated Data Science Intern to join our team. Data Science Interns at Tidepool partner closely with cross-functional team members from Software Engineering and Quality Assurance, and more. 

As a Data Science Intern at Tidepool, you will be embedded in a team working on novel biotechnology projects that will ship out to our users and clinical partners. You will work on research projects with real impact, taking ideas from conception through execution.

Essential Duties and Responsibilities

• Work on the next generation of automatic insulin delivery (AID) algorithms.
• Develop well-crafted, rigorous, and clear data science analysis.
• Stay up to date with the literature on diabetes technologies.
• Present and discuss journal articles.
• Work directly with data scientists, QA engineers, and other developers.

Qualifications

• Experience with python required, experience with MATLAB would be a bonus.
• A strong foundation in one or more of the following would be a significant plus:
  • Differential equations and numerical integration methods.
  • Biology/physiology.
  • Control theory (PID, MPC, etc.).
  • Machine learning.
• Familiarity with version control. We use GitHub.
• Awareness of general coding best practices, documentation, and testing.
• You are curious and enjoy exploring new domains of knowledge.
• You are intrinsically motivated.
• You use your own judgment to move work forward and to seek guidance when needed.

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We are seeking a dynamic and experienced Manager of Data Analytics to join our Engineering team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We are striving to build an inclusive and diverse team of highly talented individuals that reflect the industries we serve and the world we live in. The unique experiences and perspectives of our team members is encouraged and valued. If you are talented, driven, enjoy the pace of a start-up like environment, let’s talk!

Position Title & Overview:

The ideal candidate will have a strong data analytics background and outstanding business acumen. This role will involve leading data analytics activities to extract insights from large datasets, develop predictive models, and drive data-driven decision-making across the organization. The person in this role will also manage a small team of Data Analysts and report directly to the Director of Data & Analytics.

The Data & Analytics team consists of data analysts, data engineers and analytics engineers working to build the most effective platform and tools to help uncover opportunities and make decisions with data here at Mediavine. We partner with Product, Support, Ad Operations and other teams within the Engineering department to understand behavior, develop accurate predictors and build solutions that provide the best internal and external experience possible.

Essential Responsibilities:

• Lead and mentor a high-performing team of data analysts, fostering a collaborative and innovative environment
• Develop and maintain advanced analytics and reporting frameworks to provide actionable insights to stakeholders
• Collaborate with cross-functional teams, including revenue, finance, marketing, product, and engineering, to define and prioritize data science initiatives
• Present findings and insights to stakeholders, translating complex data into clear and actionable recommendations
• Stay current with the latest developments in data science, machine learning, and the AdTech industry to continuously improve our capabilities and inform strategic decisions
• Ensure compliance with data privacy regulations and maintain the highest data integrity and security standards
• Collaborate with data engineering leadership to enable accurate, timely, and actionable data foundations for analytics projects 
• Work with project and product management teams to set measurable KPIs at the project and product level
• Availability to travel to on-site locations for team retreats, leadership meetings and the annual all hands events approximately 15% of the time

Location: 

• Applicants must be based in the United States

You Have:

• Bachelor’s or Master’s degree in Analytics, Data Science, Statistics, Computer Science, or a related field
• 7+ years of progressive experience in an analytics or related role
• 3+ years of proven experience leading and managing a team of data analysts in a remote environment
• Experience with machine learning, modeling, algorithms, and knowledge extraction, preferred
• Experience with MLOps using Azure ML, ADF, Databricks, Google Cloud, or AWS, preferred
• Experience working with advanced data pipelines
• Strong proficiency with data visualization tools (e.g., Looker, Domo, Tableau) and reporting platforms
• Strong proficiency in SQL and database programming
• Experience in programming languages such as Python and/or R
• Experience with data warehousing solutions (e.g., Snowflake, BigQuery, Redshift)
• Excellent analytical and problem-solving skills
• Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders
• Demonstrated ability to influence strategic decisions through data-driven insights
• Ability to work collaboratively in a fast-paced, dynamic, remote environment, balancing multiple projects and deadlines
• Exposure to data privacy regulations (e.g., GDPR, CCPA) and best practices, preferred
• Understanding of the AdTech industry, preferred
• Availability to travel to on-site locations for team retreats, leadership meetings and the annual all hands events approximately 15% of the time

• 100% remote 
• Comprehensive benefits including Health, Dental, Vision and 401k match
• Generous paid time off 
• Wellness and Home Office Perks 
• Up to 12 weeks of paid Parental Leave 
• Inclusive Family Forming Benefits 
• Professional development opportunities 
• Travel opportunities for teams, our annual All Hands retreat as well as industry event

Mediavine provides equal employment opportunities to applicants and employees. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position.

At Mediavine, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range.  Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. The base salary range for this role at the time of posting is $155,000 - $170,000  USD/yr.

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Job Description

As a Senior UX Researcher at Assent, you will play a critical role within our Product Design Team and Product Organization, comprised of highly skilled designers, product managers, and engineers. Your work will help drive our ability to make data-informed decisions. You will design and execute research to cultivate understanding and uncover diverse customer behaviors, needs, and motivations. You are a consummate researcher skilled at qualitative and quantitative research methods to help inform our human-centric approach to design. You bring rigor and discipline to your approach, which will inspire those around you and empower you to influence how we do userresearch at Assent. 

Role & Responsibilities

In this role, you will define research objectives, develop comprehensive research plans, and employ various UX research methodologies where applicable, including in-depth interviews, usability testing, field studies, and surveys. You will analyze and synthesize findings into actionable insights, create and present compelling research deliverables, and mentor non-researchers to enhance their research skills. Collaboration with product managers, designers, and engineers is essential to seamlessly integrate research findings into product development. You will establish strong cross-functional relationships, contribute to scaling UX research practices, and advocate for user-centered design and research-driven decision-making across the company.

Your Leadership Abilities

• Influence strategic decisions and advocate for user needs.

• Promote a high-quality research culture and set standards.

• Lead research initiatives and facilitate workshops.

• Mentor team members and provide career guidance.

• Foster a collaborative and inclusive team environment.

• Communicate vision and strategy effectively to stakeholders.

• Navigate complex project landscapes with foresight and adaptability.

• Operate independently and establish strong cross-functional relationships.

• Champion continuous improvement and innovation.

• Advocate for the research team within the broader organization.

Your Craft

• Expert in a wide range of qualitative and quantitative research methodologies.

• Skilled in synthesizing data from various sources to uncover deep insights.

• Proficient in creating detailed and impactful research deliverables.

• Experience with tools and techniques for remote and in-person research.

• Ability to manage multiple research projects simultaneously.

• Strong analytical skills, capable of translating data into meaningful insights.

• Experience in creating personas, user journey maps, and other user-centered artifacts.

• Knowledgeable in usability testing, both moderated and unmoderated.

• Familiarity with creating and maintaining an insights repository.

• Strong portfolio showcasing relevant research work.

Qualifications

• 8+ years of experience in UX research with a proven track record in digital products, preferably in a B2B software environment.

• Bachelor’s or Master’s in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field, or 9+ years of industry experience in software product design for enterprise B2B businesses.

• Strong portfolio demonstrating expertise in user research methodologies and practices.

• Experience with research tools such as Dovetail, UXtweak, and Pendo.

• Excellent leadership, communication, and collaboration skills.

• Ability to work effectively in a fast-paced, dynamic environment.

• Experience in mentoring and rallying research teams toward high-quality outputs.

• Deep understanding of accessibility, usability, and inclusive design practices.

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Zipdev is looking for a Graphic Designer to be part of our client's team, an exciting e-commerce.

You will be responsible for conceptualizing and implementing original designs that achieve marketing strategy objectives from concept to completion. If you are a creative individual who can take new design concepts across multiple mediums while maintaining brand guidelines, image, and vision, this position fits you!

Responsibilities

• Collaborate on and support marketing campaigns and promotions.
• Create and design graphics for various purposes, including print, social media, email marketing, website, presentations, Canva templates, promotional campaigns, and more.
• Support the marketing team on ad hoc initiatives and projects.
• Research industry trends and report back to the marketing team with key learnings and findings.
• Take a proactive role in promoting the brand, mission, and campaigns.

• 3 years of demonstrable graphic design experience with a strong portfolio.
• Proficiency with Adobe Photoshop.
• Proficiency with Illustrator.
• Ability to follow brand guidelines and become adaptable.
• Nice-to-have: experience creating templates and designs in Canva.
• Fluent in English
• Lives in LATAM.

Our Recruitment Process

• Video Interview
• 20-minute take-home skills test
• 30-minute Call with the Recruiter (project, benefits, etc.)
• Interviews directly with the client (depending on the project the # of interviews may vary, this may include an assessment)
• Final Offer

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Job Description

About you

You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally.

You bring to Applaudo the following competencies:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• 3+ years of experience in a DevOps or related role.
• Proficiency in AWS cloud services, specifically IAM, RDS, and EKS.
• Experience with infrastructure as code (IaC) tools, such as Terraform.
• Strong background in setting up and managing CI/CD pipelines.
• Familiarity with monitoring tools, especially Datadog.
• Knowledge of SOC2 compliance standards and security best practices.
• Experience with VPN configuration, Cloud IdP (such as JumpCloud), and network security.
• Certifications in AWS (e.g., AWS Certified DevOps Engineer) or security (e.g., CISSP) are desirable.
• Experience with additional cloud providers (e.g., Azure, GCP) is a plus.
• Proficiency in scripting and automation tools (e.g., Python, Bash) is desirable.
• Familiarity with microservices architecture and container orchestration.
• Advanced english proficiency.

You will be accountable for the following responsibilities:

• Infrastructure Management: Manage both employee and organizational infrastructure to ensure seamless operations.
• VPN Configuration & Management: Configure and manage VPN access to secure connections for employees.
• Cloud Identity Provider (IdP) Management: Oversee JumpCloud or equivalent cloud IDP services for secure user management.
• Employee Onboarding & Offboarding: Manage workstation setups, configurations, and removals during employee transitions.
• Infrastructure as Code (IaC): Implement, manage, and maintain infrastructure as code using Terraform for streamlined infrastructure deployment.
• AWS Account & IAM Management: Oversee AWS IAM roles, permissions, and account setups for both employees and applications.
• Database Cluster Management: Scale and manage database clusters and connectivity using AWS RDS, ensuring high availability and performance.
• Microservices Infrastructure: Maintain and optimize microservices infrastructure on AWS EKS (Elastic Kubernetes Service).
• Monitoring & Alerting: Design and implement robust monitoring and alerting systems with Datadog to ensure proactive issue detection and resolution.
• Continuous Integration/Continuous Deployment (CI/CD): Develop and maintain CI/CD pipelines to support efficient, reliable, and secure deployment processes.
• SOC2 Compliance: Ensure all company data systems meet SOC2 standards and regularly review for compliance adherence.
• Information and Network Security: Establish, enforce, and enhance network security measures, following industry best practices.
• Penetration Testing & Audits: Conduct recurring penetration tests and audits as per company policies, addressing vulnerabilities promptly.

Qualifications

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M.S. Walker, a fine wine and spirits distributor, is seeking a Financial Systems Administrator(FSA) to join our growing information technology team. As the principal liaison with the finance and sales departments, you’ll be responsible for the administration of business financial systems, ensuring they’re operating smoothly and meeting the operational demands of the department.

Through this newly established position you’ll contribute to achieving short and long-term business goals by supporting the needs of the departments and overseeing the integrity of master data within the systems. The FSA may participate on a variety of projects and be responsible for mentoring, coaching, and sharing best practices across all levels of the organization.

The primary office location is in Norwood, MA. The FSA will have an option to flex schedule with peers within the department and work remotely one day per week. Travel to other regional offices may be required to achieve departmental goals.

If you are interested in working in a creative and dynamically changing environment where you will have a meaningful impact on the future growth of the company, this is the ideal career move for you!

Job Responsibilities:

• Serve as the primary technical contact for users using the M.S. Walker financial system “ERP”; A/P, A/R, G/L, financial reporting, credit, purchasing, manufacturing, and additional modules as it relates to system-related support, reporting, and issue resolution.
• Perform daily operations tasks for all locations, included but not limited to processing orders, identifying and resolving duplicates, verifying invoices are processed or cancelled, and assisting the credit department to resolve issues.
• Develop, deliver, and maintain finance and sales reporting.
• Perform month and year end processing to close fiscal periods.
• Administer inventory processing twice a year within the ERP.
• Perform periodic ISAM purge with master data file reorganization for products and accounts.
• Execute twice annual business continuity with recovery test plan for in-scope systems.
• Perform quarterly user management review and cleanup.
• Develop and update periodic demand plan reporting for all divisions.
• Participate as a member of the IT service desk to troubleshoot complex application issues related to ERP, ensuring minimal disruption to business operations.
• Participate as a member of an IT team that provides financial system expertise and requirements for improving financial system related projects.

Knowledge:

• Demonstrates advanced knowledge of financial systems administration, including knowledge of software operating on legacy platforms.
• Solid understanding with hands-on experience working with core application modules within a financial management system.
• Experience maintaining periodic sales and inventory demand plan.
• Experience working in a multi-user, multiprocessing, OpenVMS or similar hierarchical legacy business ERP system as a systems administrator.

Skills: 

• Excellent financial system administration skills.
• Ability to communicate clearly and concisely in business and technical terms.
• Exceptional problem-solving skills to troubleshoot and resolve application issues.
• Excellent oral and written communication skills.
• Strong team player and demonstrates interpersonal skills.

Abilities:

• Read, analyze, and speak to financial reporting and business policies.
• Listen to business concerns and respond with appropriate answers.
• Work independently or with a team depending on the task.
• Adjust work schedule to meet with key business leaders.
• Mastery in Microsoft Excel.
• Excited to learn how we can creatively utilize legacy systems and processes to achieve business goals.

Education:

• A bachelor’s or associate degree. In lieu of education, a minimum of five (5) years of relevant experience is required.
• Industry specific training or certification(s).

We offer a Comprehensive Benefits Plan that includes the following:

• Medical & Dental Insurance
• Vision Coverage
• Paid-Time-Off Program
• Fidelity Investments 401k
• Disability, Life, Accident & Illness Insurance Packages
• Discounted Fitness Memberships
• Free & Discounted Work/Life Resources
• Career Advancement Opportunities
• On-Demand Professional & Leadership Development Through M.S. Walker University

Who we are:

Founded in Boston in 1933, M.S. Walker is a 5th-generation, family-owned wine and spirits importer and distributor, a spirits bottler, and a national supplier. We serve On-Premise and Off-Premise establishments throughout the Northeast, with direct operations in Massachusetts, New York, New Jersey and Rhode Island and brokerage operations in Maine, New Hampshire and Vermont. We represent a budding portfolio of wine and spirits nationwide, including our own brands, and we strive to offer the most prestigious portfolio in the industry. M.S. Walker has built our foundation and future on our people – our employees are truly our greatest asset. Our company boasts a diverse pool of exceptionally special team members who each bring their unique skills and experience to the organization.

Mission Statement:

Since 1933, our mission has been firmly rooted in our core values of family, integrity, respect, honesty, and hard work. We are deeply committed to upholding these principles for our team members, customers and suppliers alike. We seek to build and maintain long-lasting relationships based on trust and reliability. By honoring our heritage and embracing innovation, we aim to continuously improve and adapt to meet the evolving needs of our industry, while responsibly contributing to the communities we serve. Together, we strive to elevate the spirit of hospitality and foster a vibrant and respectful culture in all facets of the organization and beyond.

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WHY JOIN OUR TEAM:

Join our team of dedicated professionals to help drive our mission and make a meaningful impact in the communities we serve. MBI is at the forefront of a transformational, once-in-a-generation opportunity to close the digital divide. Through historic federal investment, MBI is developing and managing programs that will expand access to affordable and reliable broadband service, create new jobs and economic opportunities, enable increased access to healthcare services, support enriching educational experiences of students, and improve quality of life for our residents. MBI is leading the charge to achieve the vision of closing the digital divide, and we are looking for people with the dedication and passion to make this vision a reality.

In Massachusetts, over 98% of people have access to broadband, ranking 5th in the U.S. However, there is still mission-critical work to be done to close remaining gaps, address affordability, and expand access to internet-connected devices and digital literacy training. MBI is leading the state’s broadband and digital equity investment strategy.

THE ROLE:

MBI is seeking an organized, motivated Executive Assistant to join our team! The Executive Assistant will have the opportunity to contribute to an innovative broadband and digital equity portfolio. This position will play a key role in providing operational support across all MBI programs. This is an excellent role for someone interested in learning the ins and outs of a dynamic quasi-public organization with direct exposure to senior leadership and a chance to develop valuable skills in program operations and project management.

The MBI team is delivering Internet for All to the Commonwealth. This is a unique opportunity to join a collaborative team, work on a highly visible economic development priority, and make an impact in the world.

RESPONSIBILITIES:

Program Coordination & Operations:Work in partnership with MBI Division staff and Mass Tech Departments to support the full program and grant lifecycle including communications, solicitations, stakeholder engagement, and grant documentation including invoices, contracts, and reporting.

Stakeholder Management:Coordinate, track and, maintain the MBI stakeholder database.

Calendar & Schedule Management:Coordinate and manage calendars, including scheduling in-person and virtual meetings, and travel arrangements with precision and consideration for priorities.

Communication Handling:Serve as a point of contact for internal and external communications, ensuring prompt and clear responses, and filtering correspondence to prioritize critical matters.

Event Planning: Participate in all aspects of event planning for Broadband & Digital Equity related events.

Project Coordination & Support:Assist with ongoing projects, taking responsibility for tasks as assigned, following up on deadlines, and preparing reports or presentations as needed.

Meeting Preparation & Follow-up:Organize materials for meetings, take detailed notes, and follow up on action items to ensure completion.

Document & Data Management:Handle program documents, organize online folders, and manage databases to ensure information is easily accessible, clearly organized, and up-to-date.

• Experience in operational support with two to three years of proven track record in managing day-to-day operations, identifying and resolving issues, and contributing to process improvements
• Exceptional Organization Skills: Ability to prioritize and juggle multiple tasks efficiently with a sharp attention to detail
• Effective Communicator: Strong verbal and written communication skills, with a professional demeanor
• Tech-Savvy: Proficiency in MS Office Suite (Sharepoint, Word, Excel, PowerPoint) and the ability to learn new software and tools quickly
• Problem-Solver: An adaptable mindset, with the ability to anticipate needs, think critically, and proactively find solutions
• Team Player: Collaborative attitude, with a desire to integrate fully into our team and contribute to shared goals
• Discretion: Trustworthy, with the ability to handle confidential information with integrity
• Travel: Travel within the Commonwealth of Massachusetts (often not accessible by public transportation) expected with occasion travel elsewhere in the United States is expected. Estimated travel ~5% of time.

** PLEASE NOTE: MassTech offers a hybrid work schedule with one day mandatory at MassTech’s Westborough Office, one day mandatory at MassTech’s Boston office, and 3 days working from home. Candidate should expect travel for offsite events at least once a month **

MassTech offers a hybrid work schedule and a competitive total rewards package.

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Who we are :

A coaching and learning ecosystem for talented and passionate tech professionals where you can find your next career goal in a diverse and multidisciplinary environment. At Agile Actors, you will experience continuous growth and development through coaching, learning, and practice! An innovative self-paced personal development and rewarding model will support your advancement along with the necessary tools, appropriate learning material, and real projects from organizations that are leaders of the industry (both domestic and international), such as RedHat, Swissquote, Austrian Post, etc, cultivate a continuous growth mindset!

Be part of both the customer’s and the Agile Actor’s team, providing high-quality deliverables for the former and contributing to the cultivation of an inclusive and developmental culture in the latter!

Who we are looking for :

We are looking for a passionate, multi-talented Scrum Master. The successful candidates will be part of a highly motivated blended team to help build intelligent solutions to support and optimize the operations of our customers.

Working with the team

• Coach the team on how to use Agile/Scrum practices and values to deliver great software.

• Ensure that delivery teams run efficiently at a sustainable pace and deliver quality outputs according to our customers' needs and expectations.

• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving

• Support the teams to reach their long and short-term commitments by removing anything that hinders their progress.

• Work closely with key roles such as other Agile coaches or practitioners, to ensure requirements clarity and technical excellence.

• Increase transparency and enable direct communication

• Measure key metrics. Analyze them for insights towards improvement

Working with processes and the environment

• Encourage and support continuous improvement of delivery processes used so as to meet customer needs faster with high quality

• Introduce and roll out agile practices to enable better work planning, work estimation, work breakdown, and reporting

• Introduce practices required to operate in a scaled environment

• Support the team towards self-management and autonomy

• Ensure that dependencies, risks, and stakeholders' expectations are identified and managed

• Be an active member of our agile delivery community, foster collaboration, and trigger wider organization improvements

Working with yourself

• Focus on continuous learning through experimentation

• Be a role model and always act with responsibility

• Demonstrate servant leadership behavior such as active listening, empathy, awareness, foresight

• Continuous development of soft and coaching skills

• Act as a coach, mentor, or teacher depending on the context and observed needs

Professional Experience

• Previous experience in a similar role (Scrum Master and/or Product Owner, Tech Lead)

• Experience in working with teams using an agile delivery framework preferably Scrum, Kanban, xp or any combination.

• Experience in leading a team through the various phases (inception, development, maintenance)

• BSc Degree in Computer Science, Technology, or Engineering
• Ideally more than 3 years of specific experience

Personal Competencies

• Motivated by learning and continuous improvement

• Excellent interpersonal skills
• Ability to work from a high-level brief without supervision

Why join us?

Join us if you enjoy being part of a people-centered culture that empowers you to work on the most important product; yourself! Continuously grow with the support of tech experts and maintain a matching skill set to market needs.

• Personal Development Plan crafted with your dedicated coach
• 360° continuous feedback model; drive your developmental pace
• Unlimited personal training/learning budget to cover all your career developmental needs
• Chapters (internal communities)-share knowledge, create training material, help others grow and shape our technological future
• Vast roster of customers/accounts, providing more opportunities for growth and development within the AA ecosystem
• Onboarding Buddy-Continuous support from day 1! A dedicated buddy to help you navigate through the first few weeks
• Tailored remuneration package according to your level and expertise
• Private Health Care Insurance for physical well-being
• Professional helpline for our professionals and their families for mental wellbeing
• Flexible working conditions (fully remote work according to assigned account)

By clicking "Apply" for this Job, you agree that you have read and accepted our Data Protection Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein

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Job Description

Responsibilities

• Co-ordinate and execute day to day administrative and legal formalities in accordance with the law
• Ensuring the continuing good standing of client companies by ensuring all company law and contractual requirements are complied with
• Build, develop and maintain partnerships with cluster contacts

Tasks 

• Review board minutes, prepare complex board packs, including agenda, related minutes, agreements and documentation.
• Train, coach and support the team as and where required
• Maintain and review board/filing trackers
• Ensure legal and regulatory compliance
• Ensure prompt follow-up and timely execution of client requests
• A point of contact for daily operations on complex clients
• Coordinate deliverables for junior team members, working closely together with (Assistant) Managers
• Assist with the audit process Attend board and shareholders meetings, preparing related minutes, IQ-EQ service agreements and documentation.
• Review board minutes of more junior team members
• Prepare and review RCS, RBO, EMIR and general documents
• Understand fee agreements and identify out-of-scope services
• Coordinate with 3rd parties and support/remote functions
• Review of bank account opening forms

Qualifications

Must-Have

• Master or Bachelor’s degree
• 3-5 years in Corporate, Company or Fiscal law
• Previous experience as Corporate Officer ideally, relevant experience of minimum 1-2 years in a similar environment
• Knowledge of MS Office
• Experienced in handling: acquisition of participation's, board resolutions, incorporation and liquidation of a company, proxies, advanced knowledge of annual reporting law.
• Private equity / real estate markets experience; knowledge of different structures and regulated and unregulated vehicles
• Fluent in spoken and written English

Nice to have

• Knowledge of Luxembourg company law is an asset (including financial vehicles, SOPARFI,SICAR,SIF,RAIF)
• French or any other additional language would be considered an asset

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Business Operations Associate

Statistics & Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial services to pharmaceutical, biologic, and medical device/diagnostic companies since 2005. SDC providing a technology enabled service offering to provide clients with both clinical services expertise, as well as the technology they need to be successful in their clinical trials.

Job Summary

Business Operations Associate responsibilities include working with Business Development, Accounting, Quality Assurance, Operations, External Vendors, Partners, and Sponsors to draft requests for information (RFI) proposals with associated pricing, Work Orders (WO), and Work Order Amendments (WOA) that are responsive to Partner/Sponsor needs.  Communicate the status of WO and WOAs internally and with external Partners/Sponsors as appropriate. This work needs to be accomplished in a very timely, professional manner that indicates great attention to detail. Upon execution (signature) of WO and WOAs, ensure that Accounting receives the original copy, and a hand-off meeting is scheduled with Operations.     

Primary Responsibilities

·        Prepare the High Probability Billing Milestone forecast and share with Business Development and Accounting.

·        Align with Accounting on New Authorization amounts.

·        Review and update (if needed) draft RFIs, pricing, proposals, WO and WOAs with Manager, Business Operations and support the presentation and updates (if needed) during leadership review.

·        Ensure quality check is performed on all Business Operations deliverables prior to sending.

·        Deliver approved RFI, pricing, proposals, WO and WOAs to Business Development and/or external Partners/Sponsors.

·        Ensure that all RFIs, proposals, contracts and associated documents are saved and maintained via Business Operations drives and systems.

·        Ensure that required information from RFIs contracts, proposals, etc. s are updated and maintained in Client Service Management System (Salesforce).

·        Support project activation activities in the project management and finance systems.

·        Maintain complete cognizance of contractual requirements and support project managers and finance with the successful execution of projects.

·        Monitor project scope checkpoints to identify scope creep as early as possible and support initiation of WOA process.

·        Support project managers and finance with each step of the contract amendment lifecycle.

·        Support project managers and finance with ongoing management of project and financial information within the Enterprise Resource Planning (ERP) platform and other financial reports.

·        Work with project management and finance to report analyzed data for projects and communicate results.

·        Escalate any risks or issues to Manager of Business Operations

·        Coordinate and work with external vendors on new service contracts and scope management/change orders for existing contracts. Manage external vendor contract execution process for contracted projects.

·        Support continuous improvement initiatives spearheaded by executive management and/or department heads

·        Comply with Statistics & Data Corporation’s data integrity & business ethics requirements.

·        Perform other duties as assigned.

·        Adherence to all essential systems and processes that are required at SDC to maintain compliance to business and regulatory requirements.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Skills

·        Exceptional customer support skills

·        Exceptional organization and planning skills

·        Excellent prioritization and time management abilities

·        Exceptional quality and on time delivery

Excellent understanding of contracts and contract amendment lifecycle and demonstrated ability to manage contracts and amendments

·        Good analytical and problem-solving skills to include excellent ability to identify and resolve problems early

·        Solid independent, critical thinking ability and demonstrated ability to work autonomously with minimum supervision

·        Keen ability to accurately discern priorities in a resource constrained work environment

·        Solid understanding of SDC service and technology offerings and processes

·        Excellent verbal and written communication skills

·        Excellent computer skills to include strong knowledge and MS Office suite of software

·        Strong knowledge of Client Relationship Management System – Salesforce

·        Familiarity with ICH Guidelines for Good Clinical Practice and Title 21 of the Code of Federal Regulations.

Education or Equivalent Experience

·        A Bachelor’s degree, preferably in engineering, applied or life sciences or business is required. 

·        Two years of experience in business development, account management, contracts management, project or purchasing in the clinical trial industry is preferred. 

·        Salesforce Certified Advanced Administrator is required.

·        Salesforce Certified Platform App Builder is recommended.

Why SDC

SDC is a team of diversified professionals who deliver exceptional Biometric Services, Consulting, and Technology Solutions to pharmaceutical, biologic, and medical device/diagnostic companies. Since 2005 our purpose has been to partner with sponsors to provide high quality and experienced team members to develop great medicines that save lives and cure diseases in the most efficient manner possible. Our global team operates as a value partner to our clients by fulfilling their needs as our own and delivering exceptional results. We are a specialty CRO in that we provide scalable service offerings, focused services area specialists, efficient project timelines, optimal technology solutions, and proven success and experience. Our commitment to our clients is the same commitment to our employees. By offering strong benefits including competitive pay, generous time off, attainable career advances and positive work/life balance, we are able to attract some of the most talented people in the industry.

• We are committed to developing our employees. We recognize achievements, provide growth opportunities and career advancement, offer a flexible work schedule, engaging work culture and employee benefits.

• We are passionate about our company culture. Our recognition program is directly tied to our core values of Energy, Integrity, Engagement, Innovation, Ownership, and Commitment.

• We strive to provide a place of belonging to our employees with fun and engaging activities from SDC’s culture club.

• We are constantly growing and innovating to support our client and employee needs. Global in nature, we bring diverse perspectives enabling our growth in this ever-evolving industry.

• With a proven track record, SDC has been successfully executing client clinical programs since 2005.

Take a look at how you can join our team!

#LI-Hybrid

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As a Senior Electronics Engineer you will develop and maintain units and sub-systems for our satellites. Your main tasks will be the board level design of our products, testing them, documenting the design and solving the possible issues happening during the development process, manufacturing, or later at the orbit.

High quality electronics are an extremely important part of our satellites. The key element of your work is to verify that all the decisions are supporting that goal, all the way from the component selections to the qualification of the whole unit.

• BSc/MSc degree in electrical engineering or similar
• Minimum of 5 years experience in electronics engineering, preferably from embedded systems
• Strong experience in board level design, including schematics, PCB layout, simulations, PCB technologies etc.
• Knowledge how to do lab measurements at board level and also at system level
• Familiar how to use common measurement equipments and skilled to do advanced measurements
• Proficient problem solving and debugging skills
• Ability to perform root-cause analysis on failures
• Excellent communication skills in English (written and spoken)
• Ability to work independently, but also a co-operative team player
• Suits well in a multicultural environment
• Interest to learn new things every day and ability to learn effectively
• Ability to work effectively on a changing environment (requirements, schedule etc. might change)

In addition to the above we would value if you have the following :

• Experience on leading projects and/or being a technical lead on a project
• Comfortable with Python and scripting under Linux OS
• Knowledge of PLM systems
• Aerospace industry experience
• Experience on how  radiation affects electrical components

• A job that matters in a dynamic Earth Observation environment with a scale-up approach
• An independent role with a supportive and diverse work environment
• Occupational healthcare, occupational and private insurance
• A yearly benefit budget to spend as you wish (i.e. on sport, transport, bike benefit, wellness, lunch, etc.)
• Phone subscription with iPhone of choice 
• Relocation support (i.e. flight tickets, accommodation, relocation agency support)
• Time for self-development, research, training, conferences, or certification schemes
• Inspiring and collaborating offices and silent workspaces enable you to focus
• A wide variety of the best coffee, tea, snacks, and sweets to accompany your daily space mission 

Diversity, equity, and inclusion

At ICEYE, we believe that diversity isn't just a buzzword – it's our greatest asset. 

We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. 

Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger. 

Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com 

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Haus is seeking a skilled freelance copywriter to join our Los Angeles team. In this role, you will be responsible for crafting engaging narratives in various formats, including short and long form content for websites, banner campaigns, emails, blog articles, and social media. The ideal candidate will have experience working with brands and products, effectively conveying the brand's voice and tone. You should feel confident collaborating directly with clients and working alongside a team of designers, developers, and producers. While the position is hybrid and provides flexibility for remote work, we request that applicants be available to work in the PST time zone from 10 AM to 7 PM.

To qualify for the position, kindly submit a website link, portfolio, or samples of your writing.

• At least 2 years of experience in copywriting.
• Excellent skills in writing and copy editing.
• Demonstrated experience in developing content across various formats within this industry, especially for web and email channels.
• Able to maintain a cohesive brand voice across all written materials.
• Exceptional organizational skills for managing multiple projects and diverse brands simultaneously.
• Strong interpersonal communication abilities.

Only applications submitted online will be accepted. We kindly ask that you refrain from calling or contacting anyone directly.

At HAUS, we help brands reach a connected generation by creating experiences and services across all channels digital. We're multi-cultured and clicker-happy individuals experienced from working with the world’s most interesting, innovative and digitally savvy brands.

Google named us a company who knows how to ‘harness the magic of online’. We've been recognized for our work by MTV, New York Times, Mashable, TheFWA and TechCrunch. We’re the first-ever to unite Aol, Google and Yahoo’s combined online reach in streaming the Presidential Debates- but all of that still pales in comparison to the joy we get from seeing someone interact with our work with a giant smile on their face.

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Job Description

Job Description

As a Senior legal counsel for CE (France) and Lead Privacy Counsel you will provide broad legal advice and assistance to the business in CE for all French speaking countries (e.g. France, Belgium, Luxembourg) and will work together as part of the Go-To Market team with legal colleagues to address legal issues across the globe.

As a Senior Legal Counsel you will be responsible for negotiating, drafting and reviewing a broad range of agreements and assisting with disputes. You may also be asked to assist the Unit4 French business with day to day legal advice on corporate, HR and finance matters.

As Lead Privacy Counsel you will oversee Unit4’s approach to data protection matters under GDPR and in other jurisdictions. You will take responsibility for driving Unit4’s approach to data protection and AI matters as this field expands and as Unit4 finds more uses for AI and machine learning within its product set working closely with our R&D team as well as our Chief Data Officer and other teams around Unit4.

As part of the global legal team, you will enhance legal awareness in the business, by providing training and advising management on relevant legal development that could affect our business. You will be involved in strategic projects critical to the business and engage directly with senior executives (including with respect to AI as mentioned above). 

You will be part of a global legal team of around 12 people. Unit4 is growing fast and advancing its technology into many new areas which provides for a great number of exciting projects where legal is leading the business in best practice and compliant ways of transacting business.

Key Responsibilities

• Commercial Contracts:
  • Draft, review, and negotiate a wide range of commercial contracts, including SaaS (sales) agreements, service agreements, non-disclosure agreements, and joint venture agreements.
  • Provide legal advice on contract interpretation and dispute resolution.
• French Commercial Law:
  • Advise on French commercial law matters, including corporate governance, competition law, and consumer protection.
  • Stay up-to-date on French legal developments and provide training to internal stakeholders.
• Privacy, Data Protection and AI:
  • Advise on all aspects of data privacy and protection compliance, including GDPR, e-Privacy Directive, and local data protection laws.
  • Conduct data privacy impact assessments (DPIAs) and provide guidance on data minimization and retention policies.
  • Manage data breach response processes (working closely with the CISO) and coordinate with relevant stakeholders.
  • Represent the company in data protection audits and investigations.
  • Involvement in company’s AI committee and all related projects.

Qualifications

Education

French Law Degree (preferably masters level) (IP law, Economic law or Business law)

Knowledge and Skills

• Strong project management skills;
• Excellent presentation skills in both informal and formal situations;
• Excellent written and oral communication skills in French and English;
• Good interpersonal skills and relationship management skills;
• Self-starter so therefore also a quick learner;
• Team player;
• Ability to work collaboratively with senior staff in management and other disciplines;
• Committed to excellent performance and a practical understanding of how to deliver results;
• Be hands on and have a Can Do mentality;
• Energetic individual with unusual initiative;
• Ability to work under pressure and be flexible;
• Strong work ethic and enthusiastic about new challenges; and
• Creative thinker and resourceful problem solver.

Experience

• Qualified to practice law in France;
• A minimum of 5 years post qualification experience;
• Experience in private law firm; and
• In-house experience in a globally operating IT/tech company.

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Job Description

At NIQ consumer behavior continues to evolve at a continually increasing pace.  Understanding this behavior and resulting performance of CPG products is not only critical to CPG retailers and manufacturers, but also to our public sector clients. When government agencies are leveraging the CPG industry’s best retail and consumer measurement data, they can adopt policies that are consistent with consumer behavior and most likely to succeed.

NIQ’s government vertical is looking for a contract specialist to help with the end to end process of contracting for government agencies and public sector clients.

Responsibilities:

• Experience in all aspects of Government Contract Administration Government
• Contract Management (review; negotiation; tracking important dates/renewals and advising internal teams)  
• Compliance with Federal Acquisition Regulations (FAR) system, including without limitation: Overseeing/completing required compliance documentation, including without limitation, Federal contract representations and certifications; state and local agency compliance questionnaires/forms and annual Federal SAM registration and updated reporting requirements; and Overseeing company government contract compliance processes and policies  
• Project management of government clients and contracts 
• Cross-functional team collaboration 

Qualifications

• Experience with FAR system and provisions and other requirements unique to contracting with U.S. government agencies 
• Knowledge with representations and certifications 
• Understanding of FAR regulatory compliance requirements  
• Proficient with contract negotiation and performance 
• At least 5 years of directly transferable experience working as a manager of contracts for a U.S federal government agency and/or for a government contractor, including Federal contracts for commercial items under 52.212-4 and 52.212-5; or as a lawyer advising clients on U.S. Government contract matters 
• Bachelor’s degree 
• Law degree is a plus 
• Superior communication and writing skills and effective cross-functional project management and collaboration skills  

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We are looking for a Regional Marketing Specialist to join our growing team in Tokyo, Japan.

Pix4D is a developer of internationally renowned software products that are making drone mapping for professionals more powerful and accessible than ever. As part of our team, you will support the commercial teams to a demanding, and diverse range of professional customers in the APAC region, with the main focus on Japan. Working in tight collaboration with core marketing in Switzerland as well as the local sales organisation to grow awareness and revenue for the assigned region.

Responsibilities

• Creating, translating and publishing articles that grow Pix4D’s reach and conversion to sales.
• Connecting with key influencers and key users who can help generate good use cases.
• Updating the (Japanese) website and relevant social media channels in collaboration with the HQ.
• Creating promotions for the local markets and generating awareness.
• Identifying key industry events and managing the entire workflow from registration to exhibition.
• Creating specific events for the company online or in-person to reach new customers.
• Tracking and monitoring of all expenses for the marketing activities in the region, planning ahead.
• Where necessary, working on translations internally and externally for the key local markets.

• Minimum 3+ years of experience in public relations, content writing and marketing.
• Demonstrated organizational skills and ability to multi-task with attention to priorities.
• Ability to prioritize own workload.
• Strong communication skills.
• Well versed in IT skills (e.g. Microsoft Office Suite, CRM systems).
• Strong attention to detail.
• Proficiency in English and Native Japanese required. All other language skills are considered assets.
• Perfect fit with Pix4D’s spirit: passionate, positive, collaborative and respectful attitude.

• Exciting work with cutting-edge technology and in an international company.
• Well-located office 10 min walk from Shibuya station. Convenient location with a lot of interesting options for lunch.
• Flexible working hours and remote work possibility.
• Learning and professional development opportunities.
• Employee Assistance Program.
• Company Social Events.
• Engage in projects that involve other team members around the world.

Working environment

Pix4D is a unique, fun, and intellectually stimulating company where you can grow and excel in your field. Our environment is authentic and multicultural, a place where we respect and learn from each other in the pursuit of being the best at what we do. Get more information here.

Company

Pix4D is a developer of cutting-edge software that converts images taken by hand, drone, or plane into survey-grade accurate and georeferenced 2D mosaics, 3D models and point clouds. Founded in 2011, Pix4D is rapidly expanding from its headquarters in Lausanne, Switzerland, to offices in Denver, San Francisco, Berlin, Shanghai, Tokyo and Madrid.

Pix4D technology enables lightweight civilian drones to become mapping and surveying tools for 3D reconstruction of any changing environment. It forms the base of many cloud-processing solutions and is used by thousands of professionals worldwide on desktop (Windows, OS X, Linux) mobile (iOS and Android) and cloud environments.

#LI-EMI

#Hybrid

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Title:Global Head of Community - Player Support

Location: Remote, can be based anywhere in North America, Portugal, Spain, Romania, Poland or the UK

Contract: Full-Time

PTW International is looking for a department head for its Community Management division. You’ll be growing and expanding the vision, strategy, and operating processes to support our global client base, as well as internal projects. We work with some of the biggest names in the games industry and you’ll have the opportunity to shape, influence and support how players interact with many well-known games around the world.

In this role, you will be responsible for helping to create, implement and optimize our community and social media practices, according to our client’s needs. You will manage, grow and mentor a global team of Community Managers, Social Media Managers and Moderation teams across a wide range of game and genres.

You will be a passionate and tech savvy leader with a strong understanding and knowledge of the role communities play in gaming.  We’re looking for someone who has deep experience in managing teams and communities on a global scale to help build upon our existing service offering.

Job responsibilities

Strategy

• Accountable for the design and implementation of successful community teams, strategies and practices to support client’s game needs and requirements

• Establish, implement, and track common KPIs to measure progression, evaluate ROI & establish internal benchmarks

• Collaborating with PTW Community department, proactively identify and propose innovative solutions, projects, and opportunities to set client’s games apart and deliver great player experiences (e.g. contests, community collaborations, platform collaborations etc.)

• Support Sales and Marketing by providing input and feedback on proposals

Community Management

• Develop Centre of Excellence for community management including technologies, processes, policies, tools and techniques to create engaging communities

• Lead, coach, and mentor Community Managers and establish best practices for developing best-in-class gaming communities

• Help establish content creation processes and plans to support client games needs

• Track & analyze community and content performance KPIs - draft & present reports on a regular basis.

• Craft and coordinate moderation best practices in collaboration with Community Managers

• Conduct benchmarking and assessments

• Assist in creating compelling case studies to support Sales and Marketing around successes and best practices

• An interest/commitment to online safety for player communities is a plus.

• An understanding and interest in AI/automation elements for community management, like Discord bots are a plus.

Management

• Managing multiple teams of up to 10-15 direct reports

• Executive and C-Suite level stakeholder relationship management

• B2B client relationship management and account management experience

• Delivering performance reports and updates to support business reviews

• Contributing to strategic planning process

• Mentor, coach and support department and team needs; building annual KPIs for departmental growth and success.

• 5-8 years Community Manager experience within the gaming industry, with understanding of regional markets, trends and dynamics.

• 3+ years managing, mentoring andcoaching people.

• Understanding of game genres and associated player personas.

• Understanding and knowledge of community and social channel analytics, sentiments trends and able to build top-quality reports

• Measurable success record in establishing and growing communities.

• Experience working in Outsourcing/BPO industry is a plus.

• Experience building business/client proposals, scopes and presentations

• Strong presenting and speaking skillsets and capabilities

• Strong awareness/knowledge and application of social media and  digital marketing technologies.

• Ability to work in a fast-paced & international environment.

• Collaborative, team-focused and community-first mindset

• Fluent in English, both written and spoken.

• Competitive basic salary with performance bonus
• Dynamic and entrepreneurial culture
• You get to work with the latest technologies
• You will be working for one of the worlds leading providers of specialist services to the games industry.

Who we are

PTW is a video games services company which supports video game developers and publishers through outsourced production services. We started 25 years ago and since then, have grown exponentially year-on-year to where we are today. Our history is in gaming, and we are gamers at heart. In our time within the games industry, we have worked on over 1500 titles across all genres and all platforms, including 8 out of the past 10 Game-Of-The-Year-winning titles.

We have grown rapidly over the past few years and now have 35 sites spanning the globe. The PTW umbrella of companies includes SIDE and Orange Rock. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. Orange Rock is our in-house game and product development studio.

Welcome to PTW

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** This is a remote position but candidates must but located on the East Coast/EST. This will start as a 12-month contract with potential to extend **

Our client in the gaming industry is hiring a Senior Manager (Production) to join their Sports Product Management team, responsible for driving publishing production on ports.

The main focus for this role will be leading the day-to-day publishing production for porting projects, building relationships and working closely with internal publishing colleagues, and both internal and external development teams. They are looking for a seasoned producer with a bias for action, a deep and thorough understanding of production challenges, constraints and requirements, and ability to clearly understand and articulate development schedules and budgets.

The Senior Manager (Production) should be able to work in a highly cross-functional, collaborative environment, partnering with multiple disciplines across Game Development, QA & Release Management, Finance, Marketing, PR and User Research. You will play a critical role in delivering our projects on time and on budget, while also keeping in mind the best interest of our players.

Responsibilities:

• Lead day-to-day publishing production on multiple AAA port projects, under stewardship of Production Director and Sports Leadership Team.
• Partner with studios to define and execute along the project's milestones and key development beats, support delivery and trajectory evaluation.
• Act as a trusted advisor to both development studio and 2K, building positive relationships while providing critical development insights.
• Help drive decisions that impact the overall success of the project, balancing evolving constraints against ambitious and commercial goals.
• Skilled at tailoring communication and ensuring clarity across publishing subject matter experts and our studio partners.
• Demonstrates excellence in creative problem solving to formulate recommendations against difficult/important problems and issues within their verticals
• Responsible for the project's budget, managing both internal and external development spend.
• Mentor peers and junior production staff.

• 5+ years of shipping titles in a publishing role, ideally with experience in mobile games and shipping ports of AAA games
• Experience working as a Senior Publishing Producer with seasoned development teams, able to build strong rapport and mutual respect, while influencing to drive the best possible development outcomes.
• Experience articulating progress with external partners on Development Milestone Builds, including development updates, risks/mitigations, and budgets.
• Detailed knowledge of game development process, production methodologies and toolsets, especially as it relates to adapting AAA games to mobile ports or other platform ports
• Deep knowledge of iOS and Android technical requirements to ship, and able to craft development timelines around these accordingly.
• Experience with Unity engine
• Ability to drive complex issues to resolution and ensure studio and cross-team alignment.
• Ability to manage multiple project areas and align them with overall franchise goals.
• Ability to manage P&L across multiple titles.
• Strong communication and relationship-building skills.

Compensation Range: $45-48/hr.

** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process **

Benefits:

· 75% of employee-only Medical & Dental coverage

· Vision – opt-in available

· 401K

· PTO

· Laptop

· Life Insurance, Disability Insurance, AD&D coverage

· Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance – opt-in available

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Job Description

Role Overview: CapTech is seeking a dynamic and experienced Product Manager to join our team. This role is a unique blend of product strategy, product marketing, and product management, with a strong emphasis on developing and launching innovative products. The successful candidate will work closely with senior leadership and cross-functional teams to bring our top service and product offerings to market.

Key Responsibilities:

• Assist in developing SaaS, AI, and consulting service accelerators across various industries.
• Collaborate with senior CapTech product leaders to refine business features for top service/product offerings and prioritize their launches.
• Support senior product leaders with product strategy and design roadmap development.
• Create comprehensive sales, packaging, and pricing strategies that integrate SaaS, AI, and consulting service accelerators.
• Work with legal teams to identify and manage intellectual property needs, including copyright and patent requirements.
• Collaborate with marketing and creative teams to create compelling content for collateral and customer pitches.
• Lead and partner with product leaders to develop core positioning and messaging for products.
• Research competition to understand positioning and market pricing to maintain a competitive edge.
• Train and brief account leadership and the sales teams on product details and strategies.

Qualifications

• Minimum of 5 years of experience as a Product Manager or Product Marketing Manager.
• Proven success in defining and launching high-quality products.
• Consulting experience is preferred.
• Knowledge of AI and the impact across healthcare, insurance, and sports industries is advantageous.
• Exceptional written and verbal communication skills.
• Bachelor's degree is required; MBA is preferred.
• Technical background with experience in agile development methodologies.
• Strong teamwork and collaboration skills.
• Demonstrated ability to influence cross-functional teams without direct authority.
• Provide examples and at least one sample of an effective product delivered in the past

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Are you a strategic, data-driven Product Manager with a passion for delivering measurable growth? At GaggleAMP, we’re looking for someone just like you to shape our product’s future through market insights, data analysis, and seamless collaboration with our teams. You’ll dive into market trends, develop customer acquisition strategies, and harness the power of A/B testing to drive results. As a collaborative leader, you’ll guide cross-functional teams from concept to launch, skillfully balancing business goals, timelines, and quality standards. If you’re always seeking opportunities to elevate product success through data, customer insights, and innovation, GaggleAMP might just be your next home.

What You’ll Do

As a Product Manager at GaggleAMP, you'll take the reins in steering product growth and success! Dive into strategic planning, conduct insightful market research, and collaborate with diverse teams to make a significant impact. Your mission will center around crafting a compelling product strategy, harnessing data-driven insights to enhance performance, and leading cross-functional teams to ensure successful product launches.

Key Responsibilities

1. Market Analysis and Product Growth

• Conduct market research on Ideal Customer Profiles (ICP), industry trends, and competitors.
• Collaborate with the revenue and marketing teams to improve customer acquisition strategies.
• Use market insights to inform product decisions and identify growth opportunities.
• Stay updated on emerging technologies and best practices.

• Define, track, and report on key performance indicators (KPIs) that measure product success.
• Use data insights, including A/B testing, to make informed product decisions.
• Regularly optimize performance by conducting and analyzing A/B tests.

• Develop and communicate a product vision and strategy aligned with GaggleAMP’s goals.
• Prioritize features based on business impact.
• Maintain a product roadmap that balances short-term priorities with long-term goals.

• Create detailed product requirements and write user stories.
• Participate in testing and gather feedback for continuous improvements.
• Develop and execute product launch plans, coordinating cross-functional teams.
• Balance launch timing, budget/effort, and product quality.

• Collaborate closely with engineering, design, revenue, and marketing teams.
• Communicate effectively with product engineers to ensure alignment on product stories.
• Lead teams to achieve product goals by fostering a collaborative and productive environment.

• Experience: 4+ years in product management within SaaS and proven ability to drive product growth using market analysis, customer acquisition strategies, and data-driven insights.
• Technical Skills: Proficiency in analytics tools (e.g. Google Analytics, Metabase, HubSpot, etc) and/or SQL, along with experience in A/B testing methodologies. Ability to interpret data analytics.
• Strategic Vision: Demonstrated ability to develop and manage product roadmaps that align with business priorities and impact.
• Project Management: Strong organizational skills and experience managing product launches from start to finish while balancing timelines, budgets, and quality.
• Collaboration and Communication: Proven success working cross-functionally, with the ability to align teams and clearly communicate priorities and goals.
• Values Alignment: You embody GaggleAMP’s core values.

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Job Description

The Senior Project Manager (Sr PM) plans, executes, and finalizes projects according to strict deadlines and within budget. This individual leads the effort to define and communicate project timelines, resources, and budget and oversees quality control throughout the project’s lifecycle. The Sr PM acquires resources and coordinates efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and has comprehensive knowledge of the status and timelines for all tactics associated with a project or campaign. The Sr PM should communicate project knowledge and updates to team members and take a proactive approach to identifying potential risks and implement problem-solving tactics to maintain predetermined timelines and budgets.

Job Duties

Project Planning and Management

• Maintain an understanding of client business, objectives, and tactics
• Coordinate proposal/new business presentation trafficking and deliverables
• Participate in development of yearly brand planning proposals with estimates and projected year-long project plans
• Cultivate understanding of company project process and procedures and participate in identifying process improvements
• Review and contribute to project briefs and initiate project kick-offs
• Set and reinforce project expectations of team members and vendors
• Develop detailed project plans and timelines adhering to company process, including breakdowns of individual team tasks
• Create interdependent project plans for multi-part projects and deliverables
• Evaluate available resources and assign billable work to internal team members or obtain external supplemental resources as needed
• Assume responsibility for tracking and maintaining timelines and delivery of all projects throughout all project stages with internal team and external resources
• Develop internal project status reports and conduct weekly team project review meeting
• Route documents and next-step directions to team in a timely manner to maintain efficient completion of deliverables
• Monitor team progress to identify potential delays and proactively call team meetings to resolve queries and provide additional direction
• Regularly maintain ongoing project-related communication with core team, client, and external resources
• Mentor and be a resource for Project Coordinators, Project Managers, and new hires
• Assist with cross-client resource allocation and planning

Financial Management and Tracking

• Enter and maintain project budgets and billing schedules in company financial system
• Evaluate project progress against contracted billing schedules and initiate AR invoice requests
• Maintain cost-to-complete estimate report for active projects
• Complete internal invoice forecasting on monthly basis and evaluate forecast against actual billing to provide early warning to Account Services of unmet forecasts
• Create monthly client accrual reports
• Track budgets of active and completed jobs against total yearly client budgets
• Monitor project status and notify Account Services of budget risks or out-of-scope financial impacts
• Work with Account Services to develop Change Orders for out-of-scope work
• Review project labor and expense reports to identify incorrectly recorded project hours or expenses, potential performance efficiency issues, and possible out-of-scope project hours and address with Account Services team
• Perform budget reconciliations at the completion of all projects and use that information to adjust future project estimates
• Troubleshoot client financial questions and discrepancies

Account Management Support

• Support the Account Services team in delivering any and all project-related updates to the client, including but not limited to financial, timeline, and client status review/updates
• Assist Account Services in determining and refining project specifications, and developing proposal cost and timeline estimates based on these specifications
• Assume a client-facing role as appropriate to discuss project timelines, budgets, or updates
• Serve as the primary client contact when the Account Services team member is traveling, out of the office, or unable to respond to the client
• In coordination with the Account Services team, ensure that all client requests receive timely responses and are initiated with the team, completed, and delivered to the client in a timely manner

Quality and Risk Control

• Ensure that all quality control measures (eg, editorial review, graphics review) are completed
• Initiate and maintain electronic files for all projects
• Ensure that all specifications of projects sold are being met and delivered to meet or exceed client expectations

Key Competencies

• Professional behavior and confidence
• Ability to manage outcomes to win-win resolution
• Ability to present ideas and supporting rationale to internal and external teams in an effective manner
• High level of integrity, confidentiality, and accountability
• Well-developed professional communication skills, including written and interpersonal
• Ability to accurately estimate costs for standard and new project types
• Ability to independently develop timelines for standard and new project types without use of a template
• Experience managing cross-functional teams
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and management skills
• Proactive, solution-oriented approach to project management
• Highly developed organizational skills and attention to detail and timelines
• Ability to coordinate and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals
• Capability to adhere to structure while maintaining ability to be flexible, creatively problem-solve, and be decisive
• Ability to identify key issues; creatively and strategically overcome challenges or obstacles
• Sound analytical thinking, planning, prioritization, and execution skills
• Proficiency in Microsoft (MS) Word, Excel, PowerPoint applications
• Ability to master various content management systems
• Desire to meet professional goals and acquire new skills

Qualifications

Requirements

• Bachelor's degree
• 4 years’ related experience (experienced in digital process and timeline creation as it relates to websites, emails, digital banners, etc.)
• Experience managing >$1.5m annual brand marketing budgets

Preferred Skills/Experience

• Agency experience (digital a plus)
• Knowledge of medical/pharmaceutical industry marketing requirements and restrictions
• History of managing or participation in product launch, product rebranding, and/or product strategy redirection
• Experience with electronic project management software
• Experience managing or mentoring junior team members

Working Conditions

• Ability to commit to extra and/or nontraditional hours as client needs require

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Job Description

Role and responsibilities 

• Project management – carry out project management related tasks such as project planning, risk management, issue management, coordination, manage deliverables and report to hierarchy on the progress made.  
• Stakeholder management – identify and manage different stakeholders either internal or external to Commission when managing the different initiatives carried out by the OSPO  
• Presentation and reporting – capacity to produce presentations, reports and speak in public if needed  
• Service management – implement/define services around some of the initiatives currently being run by 2 the OSPO (code.europa.eu, Open Source Labs, etc.) with the objective of including them in the DIGIT Service Catalogue, and potentially taking ownership of some of them.  
• Process improvement - identify, propose and implement improvement plans for the OSPO in terms of business processes and support  
• KPIs definition – assist in defining and implementing indicators to measure the progress done by the OSPO across the different areas the team is responsible for  
• Requirements definition - capability to formulate in a clear and comprehensive manner functional and non-functional requirements. Occasionally, the Expert Product Owner might also be involved in the following tasks:  
• Community management – handle and manage requests from the different communities  
• Support – provide business/technical support on open-source related matters when appropriate (e.g. business customers, collaboration with other teams, etc), for example on code.europa.eu and/or open source labs  
• Advise - Advising internal projects on the aspects of open source, including helping them on becoming open source. 

Qualifications

• Experience managing large project/services, coupled with experience with large stakeholders’ community groups at EU scale  
• Experience with open source is considered a must 
• Demonstrated experience with project management tool: JIRA and Ms Project  
• Demonstrated experience in project managing project core teams of at least 10 FTEs 
• Certified in Project Management Methodologies: PM2 or PMP or Prince2 or similar  
• Certified in Agile methodology: Agile@EC or Scrum or Kanban or similar 

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About Multi Media, LLC:

Multi Media LLC, a pioneer in digital innovation, specializes in crafting cutting-edge products for the content creator economy. Our flagship platform, Chaturbate, stands as a pillar in the adult entertainment industry, linking millions across the globe. We are devoted to cultivating a safe, inventive, and engaging community experience.