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We are looking for a Senior Account Manager to join our Client Services team in Paris.

The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills.

To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work. Your chance to work with amazing global clients such as The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations.

Responsibilities

To manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation.

• Consistently developing innovative and creative ideas and solutions for client campaigns
• Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;
• Developing a clear understanding of your clients’ brand(s), category and customers
• Leading a team to deliver effective Social strategies for a range of clients and/or projects
• Leading and owning insights and monitoring projects, ensuring insights are integrated with creative and strategy development
• Working with the Creative and Engagement Strategy Directors to innovate and develop the strategic offering at 1000heads
• Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
• Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
• Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
• Working with Project Planners to develop effective project plans and project specification documents
• Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds
• Ensuring all billing is completed on time
• Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
• Assisting with the production of client reviews with senior clients
• Overseeing and owning the overall quality of the final deliverables on projects that you manage
• Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
• Maintaining a central file of essential client information

• Experience account handling, creative development or client facing project management experience
• Delivering digital & social campaigns
• Cross market campaign activation
• Line management experience
• Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
• The ability to analyse and resolve problems quickly and effectively
• Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
• Must have strong listening skills
• Have an understanding of social media and its impact on brand
• Excellent organisational and time management skills
• The ability to work under pressure whilst keeping an eye for detail
• Excellent written and verbal communication skills

• Business level language skills in French and English

About 1000heads

1000heads is a Social Transformation company.

We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands.

1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations.

We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com.

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Job Description

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts and 2-3 prospects
• Work with existing customers to retain and expand Dynatrace usage, whilst also driving new logo acquisition in a pool of accounts 
• Designated SE support at a 1:1.5 ratio within region
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events and account specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful 

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3+ years of experience in closing enterprise software sales.

Preferred Requirements:

• You are able to manage sales cycles within complex organizations; while compressing decision cycles 
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You show successful track records in Enterprise software sales 
• You can prove your experience in nurturing and expanding business relationships 
• You enjoy expanding revenue in large strategic accounts 
• You thrive in high velocity situations and can think/act with a sense of urgency  
• Your organizational and communication skills are top-notch  
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota driven by VP- and C-level relationships 
• You know how to collaborate internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You bring extensive consultative selling methodologies in managing complex sales cycles (eg. Challenger Sales, MEDDIC) 
• You possess APM experience (just a plus -- not necessary) 

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Job Description

Summary and Purpose

Responsible for the development of new sales opportunities, converting these to confirmed sales, managing the client through the on boarding process including the contracting process and maintaining a strong collaborative relationship with the client once on board. Liaising with colleagues across Whitespace to ensure all the Client’s ongoing transactional and strategic needs as they pertain to the Whitespace Platform.
Ensure that all internal account management processes are followed, objectives met, key Performance Indicators managed and results shared at appropriate forums.

Primary duties/responsibilities of the job:
Account Management

• Actively seek and convert new business opportunities as appropriate
• Ensure the timely and successful delivery and implementation of the Whitespace Platform within insurance related organisations / new clients
• Manage the client on boarding process including the management of the Whitespace contracting process through DocuSign
• Build and maintain strong long-lasting customer relationships to ensure all client needs are met both short term transactional and longer term strategic objectives as they pertain to the Whitespace platform.
• Work closely with the Integrations team to ensure maximisation of revenue generation can be fulfilled through additional offered services
• Organise and deliver Whitespace Platform demonstrations to prospective and existing customers
• Attend, run or assist at customer training demonstrations with other account managers
• Operate as the first point of contact for any and all non-technical matters specific to your accounts
• Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders at relevant meetings
• Record all work using the company’s preferred CRM and DMS systems
• Provide support to the Chief Platform Officer and Chief Commercial Officer as required
• Undertake full account reviews and analysis using preferred company reporting tools
• Regularly update the CRM system with latest revenue projections to support internal revenue forecasting process
• Successfully manage the end-to-end onboarding process for all new customers
• Work closely with the Support team to ensure escalated customer tickets and queries are handled quickly and effectively
• Willingness to work flexible hours at times, based on needs

Compliance & Training

• Adhere to all company & regulatory policies and procedures as instructed
• Carry out all training provided to deadlines prescribed
• Work with compliance on IT relevant areas such as Data Security and Financial Crime
• Execute the responsibilities of a company employee acting in a lawful and ethical manner in accordance with your contract of employment and company staff handbook
• Work with department manager for own professional development, including performance appraisal and identifying and meeting training needs in order to ensure competence and compliance with current regulations

Qualifications

Experience Required · 5+ years of experience in an insurance related role · Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant Sales role within insurance · Delivering client-focused solutions to customer needs.

Education / Training / Qualifications required
Professional Qualification - Chartered Insurance Institute (CII) (desired not essential)

Knowledge / Skills / Attributes required

• Strong verbal and written communication skills
• Excellent listening, negotiating and presentation skills
• Understanding of Stakeholder management
• Intermediate understanding of the risk placement process between brokers and carriers · Solid experience with CRM software and MS Office
• Understanding of insurance acronyms and terminology
• Broad understanding of the London Insurance Market
• Entry level understanding of the global Insurance Industry
• An interest in technological advances in Insurtech
• Willingness to learn and be agile in a fast-paced environment
• Ability to operate collaboratively with colleagues is essential.
• Ability to listen and retain new information quickly to disseminate to relevant internal stakeholders

#LI-LM03

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Job Description

Kofile Account Executive - Northern California

Position Overview:

A Kofile Account Executive Representative is responsible for developing and maintaining relationships with city/county government agencies and entities in order to promote and sell products or services offered by Kofile. This role requires an understanding of government procurement processes, regulations, and policies, as well as excellent communication and negotiation skills.

Must reside in Northern California

50% travel – Remote Work

Responsibilities and Duties

Government Market Analysis:

• Research and analyze the city/county government market to identify potential opportunities for sales.
• Stay informed about government budgets, initiatives, and procurement priorities.

Prospecting and Lead Generation:

• Identify and qualify potential customers through various channels such as cold calling, email campaigns, networking events, and social media.
• Research and understand the needs and pain points of prospective clients.

Sales Presentations and Demonstrations:

• Conduct sales presentations and product demonstrations to showcase the features, benefits, and value proposition of the solution.
• Tailor presentations to address the specific requirements and challenges of each prospect.

Consultative Selling:

• Adopt a consultative approach to sales by understanding the customer's business objectives, processes, and challenges.
• Recommend solutions that align with the customer's needs and objectives, providing customized solutions where necessary.

Proposal Development and Negotiation:

• Prepare and present proposals outlining the solution, pricing, and terms of service.
• Negotiate contracts and terms with prospective clients, addressing any objections or concerns they may have.

Relationship Building:

• Establish and cultivate strong relationships with key decision-makers within government agencies and local or national channel partners.
• Collaborate with government officials, procurement officers, and relevant stakeholders to understand their needs and requirements.
• Follow up with customers regularly to ensure satisfaction and identify opportunities for upselling or cross-selling.

Product or Service Promotion:

• Develop a comprehensive understanding of the products or services offered by the organization.
• Create and deliver persuasive presentations and proposals tailored to government agencies' specific needs and objectives.
• Attending Government conferences to educate the market on Kofile.

Government Procurement Process:

• Navigate and guide the organization through the complex government procurement process.
• Ensure compliance with all state and federal procurement regulations and policies.

Competitive Analysis:

• Monitor competitors' activities and offerings in the government sector.
• Develop strategies to differentiate the organization's products or services from competitors.

Marketing and Promotion:

• Collaborate with marketing teams to identify marketing materials and campaigns targeting government agencies.
• Support partners with marketing initiatives, including co-branded campaigns and events.

Proposal Development:

• Prepare and submit competitive bids and proposals for government contracts either direct or through partners.
• Collaborate with internal teams, such as legal and finance, to ensure proposal compliance and accuracy.

Contract Negotiation:

• Negotiate contract terms, pricing, and conditions with government agencies.
• Address any concerns or objections raised during negotiations.
• Assist channel partners in negotiating contracts and agreements with government clients.

Continuous Learning and Development:

• Stay updated on sales techniques, best practices, and industry developments through ongoing training and professional development.
• Seek feedback from colleagues and mentors to continuously improve sales skills and performance.

Pipeline Management and Forecasting:

• Manage a sales pipeline effectively, tracking leads, opportunities, and sales activities in CRM (Customer Relationship Management) software. Prioritize opportunities based on their potential value and likelihood of closing.
• Well organized and self-starter looking to grow the Pacific NW region.

Qualifications

• Bachelor's degree in business, marketing, public administration, or a related field.
• Proven experience in government sales or channel sales, with a track record of successful contract acquisitions.
• Strong knowledge of the government procurement processes and regulations.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to set goals and achieve them
• Ability to build and maintain strong relationships with government officials and partners.
• Analytical skills to assess market trends and identify opportunities.
• CRM background in Salesforce.
• CPQ - Configure Price and Quote
• Experience selling SaaS based solutions
• Hunter mentality to find new business and maintain it.
• Ethical and compliance-oriented mindset.
• Experience working with RFP’s and government contracts.
• Quota attainment success over a 3-5 year period
• Willingness to travel 50% of the time

#kofile2022

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Job Description

If you care about renewable energy, being part of transformation that is taking place and feel passionate creating a sustainable future, come and join our team and together make it happen in Poland.

Take YOUR part in #EnergySmart!  

You will contribute to green and secure energy ecosystem creation by:  

• Reporting sales outcomes, including revenues, sales growth, and achievement of targets;
• Reporting and analyzing key metrics such as customer retention, contract value, and customer satisfaction indices;
• Updating on progress in negotiations of contracts and agreements with key clients and their outcomes;
• Reporting identified risks associated with key clients and proposing risk management strategies;
• Providing insights into market changes and competitor activities that may impact key client relationships;
• Reporting customer issues and queries and taking action to resolve them effectively;
• Informing about the implementation of new technologies and innovative solutions that impact customer service and operational efficiency.

Qualifications

• University degree or equivalent;
• A minimum of 3 years of experience working for a trading company;
• Communication Skills, Negotiation Skills, Time Management, Flexibility and Adaptability, Relationship Building;
• Excellent verbal and written communication skills both in Polish and English languages;
• Advanced knowledge of MS Office (primarily Excel).

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Job Description

Turnitin is seeking a dynamic and results-oriented Account Executive to drive the growth of our educational technology solutions within the LATAM higher education market, specifically targeting medical and health sciences schools. The candidate should have a solid understanding of the higher education market in Latin America, be entrepreneurial in spirit, collaborative, and able to contribute to our continuing success and growth. In return, Turnitin offers a great benefits package and provides challenging and inspiring work.

The Account Executive must be bilingual (Spanish/English) and will lead new business efforts in higher education across Latin America, working to maximize opportunities for growth against a strategic growth plan, managing all interactions with potential new clients, product demonstrations, meetings, etc. to build pipeline and close sales.

Responsibilities: 

• Strategic Sales Planning: Develop and execute a strategic sales plan to achieve and exceed quarterly and annual sales quotas. Identify key target accounts, prioritize opportunities, and develop tailored sales strategies to address specific customer needs.
• Business Development: Prospect, qualify, and close new business opportunities through a combination of inbound and outbound sales activities, including cold calling, email, and social selling.
• Customer Relationship Management: Build and maintain strong relationships with key decision-makers at target institutions, including deans, department heads, and IT professionals in medical and health sciences fields. Understand their pain points and challenges related to academic integrity and high-stakes assessments.
• Product Expertise:Become a subject matter expert on our educational technology solutions, including their features, benefits, and value proposition. Effectively communicate the unique value of our products in addressing the specific needs with a focus on the medical and health sciences department.
• Sales Process Management:Utilize Salesforce CRM to track sales activities, pipeline management, and forecast accurately. Ensure timely and accurate reporting on key metrics.
• Market Intelligence:Stay up-to-date on industry trends, regulatory changes, and competitive landscapes in the LATAM higher education market, with a focus on medical and health sciences institutions. Leverage this knowledge to identify new opportunities and tailor sales strategies accordingly. Participate, as needed, in network-building opportunities including, but not limited to, conferences, trade shows, on-site campus visits, group presentations, and industry functions.
• Cross-functional collaboration:Work closely with marketing, product, and customer success teams to develop effective sales enablement materials, coordinate joint sales calls, and ensure a seamless customer experience. Communicate and collaborate effectively across internal teams.
• Develop professional network:Review trade publications, establish and leverage personal networks, and participate in professional organizations and events.
• Demonstrate proper use and knowledge of Turnitin-specific systems (Salesforce, Groove, Zoom, etc.).

Qualifications

Requirements:

• 5+ years of related work experience with demonstrated success in a sales hunter role in B2B sales, preferably in the education technology or software industry, with a focus on selling to medical and health sciences departments.
• Deep understanding of the LATAM higher education market, particularly medical and health sciences schools.
• Strong sales skills, including prospecting, qualifying, negotiating, and closing deals.
• Excellent communication and presentation skills, both verbal and written, in Spanish and English.
• Proficiency in Salesforce CRM, Apple computers, G-Suite business applications.
• Ability to travel within the LATAM region as needed.
• BA/BS degree required.
• Results-driven, self-starter.
• Spanish and English fluency.
• Proven ability to work remotely and effectively with a remote team.

Tii Elements:

Action & Ownership

• Accountability: Holds oneself responsible for required actions, and ensures that team members/colleagues/ peers also own responsibility for their designated tasks while meeting collective team and company goals. All in service of creating a high performing environment.
• Resourcefulness: Possesses a mindset of abundance and redefines what’s possible; creates and advances ways of achieving results in new or difficult situations either by appropriating additional resources, or by doing more with less.

Passion for Learning

• Curiosity: Has a growth mindset and leads with questions vs. assumptions. Unleashes creativity and possibility by actively seeking new experiences, information, and knowledge; embraces challenge, takes risks, learns fast and welcomes change.

One Team

• Collaboration & Influencing: Effectively communicates and cooperates with peers, partners, leaders & customers to achieve outcomes. Builds relationships and creates an environment wherein people can naturally work together for the good of the company and our customers.

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Job Description

We are currently looking for a Senior FP&A Manager – to join our growing Finance team! In this position, you will report directly to the Senior Director, FP&A. In this role, you will lead strategic and operational discussions with key stakeholders (including ELT and equity sponsors) and be in-charge of the budgeting, forecasting, annual and long-term planning as well as business performance reporting and analysis for the team. You will work directly with leadership team and be accountable for reporting and analyzing financial and operational results, including expense and capital plans, driving strategic and tactical business decisions, and proactively identifying opportunities for improvement by strong partnership with the business. You are expected to be a subject matter expert on your respective area and lead with critical thinking and strategic partnership to deliver on recurring deliverables and ad hoc support as required. In addition, you will also be working directly with the executive leadership team, responsible for performance reporting and analysis, budgeting and forecasting to drive a full understanding of drivers of provide forward looking insights. You are a strategic thinker, great communicator with outstanding interpersonal skills, comfortable working in a cross functional environment with all levels of leadership and able to drive insights and recommendations with strong analytical skills. The FP&A team at Brightspeed plays a critical role in ensuring the company’s success and helping leadership optimize decision making. We work in a highly collaborative environment where everyone’s contribution is valued.

As a Senior FP&A Manager, your duties and responsibilities will include:

• Lead the annual and long-term budgeting and forecasting process for your respective areas
• Lead reporting, interpretation, and evaluation of monthly analysis of business trends, including budget variance of financial results and Key Performance Indicators to identify areas of risk and opportunities and provide strategic recommendations
• Lead the development and reporting of KPIs; drive linkage of business decisions, KPIs and financial results and provide insights to the leadership team so we can better understand trends relative to business decisions
• Develop a dashboard of key metrics
• Identify detailed drivers and provide insights into revenue and expense. Identify areas of efficiency and cost savings opportunities
• Provide transparency into the day-to-day operations of the business through financial reports, forecasts, budgets, and analytics on a weekly, monthly, quarterly, annual and ad-hoc basis
• Provide forward looking views and proactively engage business leaders in discussion of gap analysis and course correction actions
• Be a trusted business partner to functional leaders and executive team, partnering with key stakeholders to drive strategic and actional insights with strong reporting commentary
• Act as thought leader within the FP&A team by sharing best practices and identifying enhancement opportunities for the team
• Assess the impact of strategic financial decisions and present recommendations to leadership
• Identify and assist with implementation and enhancements to financial reporting and planning systems
• Design, develop and implement methods and strategies to continually improve processes
• Present to and communicate with all levels of the business

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Accounting or Finance
• Well-rounded financial reporting, planning and analysis background
• Knowledge of telecommunications industry
• Highly adept in MS Excel with experience of building and/or maintaining complex financial models
• Experience working with planning and reporting tools such as Hyperion / Essbase, SAP, Anaplan as well as ERP and accounting systems
• Excellent analytical, problem solving and communication skills
• Self-starter with demonstrated flexibility and agility in a high growth environment
• Experience building strong relationships with internal business partners

BONUS POINTS FOR:

Master’s Degree in Accounting or Finance

• CPA designation
• 8+ years of experience with financial analysis in a large corporate environment
• Strong telecommunications product knowledge
• Ability to prepare financial and accounting records

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Our Story:

Highview Power is a fast-growing global organisation, leading the way towards a cleaner, more efficient, and secure energy future. We plan to become a world leader in smarter long duration energy storage, a new technology that will enable nations, regions, cities, and corporations to achieve net zero.   

In June we completed a £300m fundraising process for the construction of our first full scale plant in Manchester with new investors including Goldman Sachs, Centrica and the UK National Wealth Fund. We are currently seeking additional funding for new plants to start construction in the UK within the next 12 months and are pursuing medium term opportunities in Australia.

We know our employees are the key to our success and we are committed to creating a positive, inspiring, and inclusive working environment where you will play a vital part in driving change and helping to achieve the global ambition of becoming net zero.

About the role & team:

We are looking for an enthusiastic plant accountant to join the Finance team supporting the project team with the construction of Highview’s first full scale plant in Carrington. 

This role requires resilience, an enquiring mind, and a can-do attitude. You will work alongside the construction team, reporting to the Head of FP&A based in London, ensuring that the project financial information is accurate and timely. The company needs to rapidly introduce new processes and systems so you will need a logical mind with enthusiasm for new processes and a good understanding of financial systems, ideally with implementation experience.

You will join a small, friendly and ambitious team who are committed to supporting company’s growth plans and green energy goal.

Responsibilities

• Ensuring that financial information for the Carrington and Hunterston projects is correctly recorded

• Maintaining the correct project data structure within SAPbyDesign
• Ensuring that the value of work done has been correctly recorded in SAP by procurement and project cost controller
• Own fixed asset register in SAP, transferring project costs to assets under construction in line with the Fixed Asset Policy, maintaining clear reconciliations to reported project expenditure and descriptions that allow appropriate tax analysis
• Producing expenditure reports for our next project pre FID
• Ensuring that appropriate expenditure approval levels are maintained
• Preparing Construction Industry Scheme returns
• Analysing project expenditure to claim capital allowances (supported by Grant Thornton)
• Running depreciation calculations and forecasts.
• Maintain records for the VAT Capital Goods Scheme
• Cash flow forecasts and cost analysis for the projects
• Supporting the year end audit

Other Activities

• Act as Subject Matter Expert in the creation of an interface between Aveva (engineering and procurement system) and SAPbyDesign
• Ad hoc reporting and analysis

To be successful in this role you should have:

• The highest degree of integrity
• Excellent inter-personal skills that will allow you to liaise with stakeholders across the Group
• Good Excel and PowerPoint skills
• Construction industry experience (in practice or in industry)
• An accountancy qualification – ACA, ACCA or CIMA
• 3 Years of Post Qualified Experience
• Ability to navigate ERP systems eg. SAP, SAPByDesign, Oracle, ideally with some implementation experience.
• Leadership potential

• The chance to make a difference!
• Private Medical
• Private Dental
• Competitive salary
• Discretionary annual salary review
• 25 days annual leave
• Auto enrolment in pension following 3 month’s service
• Season ticket loan
• Cycle to work loan
• Learning & Development opportunities

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The Role:

Reporting into the VP of Finance & New Business Development, the Senior Accounts Receivable Manager will be responsible for ensuring the health and accuracy of the Accounts Receivable sub-ledger for US, Canada and LATAM subsidiaries. The Senior AR Manager will have end to end ownership of the AR function encompassing billing and collections, chargeback recovery, implementing process efficiencies, aging/DSO management, and retailer relationships. This role will monitor incoming payments and outgoing invoices of customers in an accurate, efficient, and timely manner w/ strong emphasis on deductions analysis and recovery. It will partner with both local and global finance teams in ensuring a timely and accurate month close and the preparation of financial reporting of AR sub-ledger. The successful candidate will possess a strong understanding of the AR function, proven track record of process improvements, history of successful chargeback recovery, talent development and ability to build and maintain synergetic internal and external partnerships.

Reporting Relationships: Reports to VP of Finance & New Business Development.

Role Accountabilities:

• Responsible for managing and developing one team member
• Lead Month End close for AR, reconciling monthly transactions, booking accruals within set deadlines and providing commentary for significant variances
• Ensure adherence to group AR and Credit/Risk controlling policies
• Tightly manage DSO ensuring outstanding debt is collected within terms of customer payment terms and credit limit
• Build and maintain synergetic partnerships with retailers and internal cross functional teams to drive KPI’s, resolve claim and aged debt matters and influence decisions impacting AR
• Timely dispute chargebacks and seek favorable resolution through investigation, building supporting document packages and effective communication with retailers
• Implement and sustain a stock returns triangulation process encompassing finance, supply chain and commercial functions to ensure 360 validation of RGAs
• Deliver weekly customer aging with variance analysis and account commentary
• Distribute Regional AR summaries on a quarterly basis, flagging areas of concerns and presenting resolution action plans
• Provide short term cash flow forecasts against outstanding debt balance
• Work with IT team to raise and resolve any EDI or invoicing issues and maintain health of sub-ledger transactions
• Verify discrepancies and resolve customer any billings issues
• Issue customer re-bills for CAPEX and other negotiated contributions
• Maintain customer support files, returns authorization trackers and related customer documentations thoroughly and accurately
• Escalate material credit control related matters to proper internal parties
• Collaborate cross functionally with relation to new retailer setup
• Complete Monthly Internal Control Tasks

·       Assist with local credit insurance reporting, making sure retailers stay within compliance of insurance requirements

Key Selection Criteria:

• Bachelor’s degree in Accounting
• Accounts Receivable experience of 10+ years required, CPG experience a plus!
• Spanish proficiency preferred
• Excellent prioritization and time management skills
• Experience with EDI
• Excellent communication and interpersonal skills with the ability to interface comfortably at all levels both internally and externally
• Advanced Excel skills (VLOOKUP’s, pivot tables, sum-if, index-match, etc) and financial systems savviness
• Record of process improvements
• NetSuite experience is preferable
• Motivated self-starter with ability to multi-task in a very fast-paced start-up environment
• Flexible & adaptable to changing priorities
• Must be detailed-oriented and organize
• Affinity for retail and beauty

Base Salary Range: $105,000-115,000**

Benefits:

• Generous staff discount to use on all products
• Access to Tilbury Treats – our very own rewards platform allowing you to save
  money and gain ‘money can’t buy’ discounts on anything from gym
  memberships to cinema tickets
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

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We’re searching for a new Junior communications manager to join our team. The role will be for a fixed term, covering maternity leave.

A day in this role will involve:

• Assisting with proactive and reactive crisis communications for clients
• Managing tight deadlines, often handling multiple tasks simultaneously
• Communicating regularly with clients and journalists
• Collaborating on calls and in meetings to contribute to communications strategies
• Supporting the team with copywriting requirements on a variety of project work

The right person will:

• Ideally have some experience in a communications role, either in-house or agency side, with exposure to crisis management being a plus
• Ideally have some experience in comms for the housebuilding or construction sectors
• Have strong copywriting skills and an eye for detail
• Demonstrate excellent written and verbal communication skills, both in delivering work and engaging with clients
• Thrive in a fast-paced environment and feel comfortable juggling multiple tasks to meet deadlines
• Be a team player with a positive attitude and a willingness to contribute and get stuck in

There is a real buzz, excitement and a family feel about our agency and all 70 of us are passionate about what we do. As a fully remote agency, working from home (or wherever else you fancy), is our standard but our team spirit and strong culture shines through. We frequently organise meetups to get together, share pictures of our pets and kids, and have that all important face time with colleagues and friends. Above all, after a fulfilling day’s work, people log off with a smile on their face. Looking after each other is what we’re really proud of.

But, this is a job ad and we get how it needs to work. Other benefits include:

• Competitive salary based on your experience
• Flexibility to work remotely
• 20 days annual leave and 8 days national bank holidays plus extra time around Christmas (based on full time working hours)
• Your birthday off
• Time off to volunteer for local charities to make a difference
• A big good old messy Christmas party and a mid-year summer party (all expenses paid)
• Whatever computer, software, books and other materials you might need
• A healthy budget for whatever training, conferences, and other qualifications you might be interested in taking
• Regular social activities - think crazy golf, bowling, going out for drinks and a curry

If this all sounds good to you, please get in touch!

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Job Description

The Integrated Media Planner facilitates the efforts of his/her team in the timely development and facilitation of the effective and efficient operation of all functions of the accounts assigned. The responsibilities are many, various, and not limited to those written in this document. These responsibilities must be directed continuously toward maintaining exceptional service to the client and providing timely deliverables, i.e., Media Plans, Point of Views (POVs), and related media analysis.

RESPONSIBILITIES

• Work with team in the development and implementation of national, regional and local traditional media campaigns that will include most or all of the following; National and local broadcast television in traditional and direct response formats, cable television, radio, Outdoor advertising , Local newspaper and magazine (offline & online); Local events ideation and implementation, i.e., local guerilla marketing.

• Work as part of a media planning and buying group, applying media solutions to overall client objectives

• Work with Digital team to integrate Digital objectives and strategies into overall client media plan

• As directed and overseen by the Media Supervisor, present recommendations, POVs and select

analyses to clients and Account Service

• Organize, implement and control the day to day media planning development process including

coordination among assistants.

• Plan traditional media campaign strategy in tandem with interactive media team

• Utilize available traditional media planning tools , other industry research and clients’ historical media activity reports to develop media plans

• Complete assigned areas of the annual media plan(s) in their entirety

• Coordinate projects and media requests with Account Service and assigned client contacts to determine specific advertising needs, communicating deadlines to Media Supervisor(s)

• Monitor media campaigns having periodic campaign performance meetings internally and reporting results to client

• Work with the Buying team, providing buying specifications, monitor development and review media buys and post-buy analyses

• Work with Buying to put package on estimate and to manage evaluation process, ensuring that the package is efficient before client presentation

• Maintain all activity, including requesting and presenting added value and regular status reports (i.e. positioning and post reports on media and added value when applicable) in a timely manner

• Negotiate the print/OOH rates and added value.

• Issue insertion orders from BAP for all print/OOH/internet planned for each market

• Ongoing, coordinate with the Buying and Account Service teams addressing but not limited to;

• Understanding of current marketplace conditions,

• Competitive spending,

• Media and Promotional Opportunities

• Invoice Approval and Billing.

Qualifications

• Min. 2 to 3 years media planning
• Working understanding of media, research resources, and terminology
• Excellent verbal and written communication, presentation, organizational, interpersonal, and analytical skills
• Detail-oriented, organized, good follow through, able to multi-task, and work well under tight deadlines in a fast paced environment
• Mastery of Microsoft Excel, Words and PowerPoint
• Candidates should have a natural affinity for research, numbers, and analysis

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Job Description

The Revenue Integrity Analyst reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Revenue Integrity Analyst will work directly with the Revenue Integrity Senior Analyst to support the Clinical Department and revenue cycle and perform charge capture analysis including annual price increase analysis. The Revenue Integrity Analyst will be responsible for helping maintain the charge master to ensure compliance, accuracy, and consistency for Northwestern Medicine.

Responsibilities:

• Perform daily maintenance and quarterly audits of the EAP.
• Prepare necessary files for the EAP database of required department builds.
• Identify charge capture opportunities or compliance issues in revenue producing departments.
• Research billing and coding regulations. Communicate and assist in implement any necessary changes to impacted area that affect policy, financial, charge capture, patient care, billing, and coding operations.
• Assist in quarterly audits on the charge master data elements.
• Review departmental front-end charge capture tools for accuracy. Take necessary action to ensure accurate charging on patient accounts.
• Support complex audits and prepares methodology for annual pricing review and coding changes.
• Liaison with Revenue Cycle, IT and clinical departments to link EPIC and charge master.
• Consistently delivers concrete, relevant results. Displays qualities of resiliency and resourcefulness while thinking strategically and practically when problem solving. In addition to results orientation, displays business knowledge, speed and decisiveness, and project management.
• Supports the finance, operations and revenue cycle teams through special projects.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, adopting and implementing industry best practices, and participating in professional societies.
• Protect operations by keeping financial and patient information confidential.
• Support the finance operations of Northwestern Medicine.

#INDC

Qualifications

Required:

• Bachelors Degree in Business or related field or 10+ years of equivalent experience with progressive advancement.
• 3+ years of relevant experience
• Excellent communication, collaboration, analytical, and accounting skills
• High level of precision and attention to detail
• Expert knowledge of Microsoft Office Suite
• Moderate / Advanced understanding of CPT coding and third party billing requirements
• Knowledge and experience with Medicare/Medicaid regulations

Preferred:

• Healthcare finance experience
• EPIC Certification (Resolute Charge Capture)
• RHIA preferred or related health care credential (e.g. Radiology technician, RN)

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Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. 

We are looking for a Finance Analyst to join the Group Management Reporting team. This role will primarily be involved in the month-end close process and helping to support the financial control responsibilities of the Group.

This is an entry level position and would suit someone who is wanting to take their first steps into the world of Finance. 

We are looking for a candidate with an analytical mindset, someone who actively seeks to understand processes in depth, is able to ask thoughtful questions, and looks to identify opportunities for improvement as they arise. Understanding the ‘why’ not just the ‘how’ is key to success in this role. 

Finally, alongside your day-to-day responsibilities, you will be expected to complete the ACA qualification with out of office support provided throughout your training alongside the requirement for significant self-study.

As per our hybrid working policy, this role will be subject to 10 days a month minimum within the London office.The closing date for applications will be Monday 16th December 2024.

• A graduate with a relevant degree (or vocational equivalent), with demonstrable interest in the banking and fintech sector
• A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck into anything and everything.
• Tangible evidence of an underlying drive for a career in Finance 
• Committed to pursuing and completing the ACA accounting qualification 
• Good knowledge of Microsoft Excel is necessary

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. 

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. That is our mission.

With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. To name some of them: OLX Motors Europe, UBS, Careem.

But we're not just another tech company. As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously.

So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.

Salary ranges and contract details:

• PLN 6.000 - 10.000 PLN monthly gross (Contract of employment).
• 1-year contract with the possibility to prolong.

Joining Netguru in this role means:

• Being a part of decision-making process with exposure to manegement board and executive team.
• Having a full picture and insights over company's financial and operations.
• Continuous development of your hard and soft skills (internal webinars and conferences).
• Enjoying flextime and flexplace; you can adjust your daily schedule to your individual needs.
• Working on the best equipment: we will provide you with a MacBook and additional accessories for yourcomputer to make your work even more efficient and comfortable.
  

What would be your duties as FP&A Specialist?

• Actively participating in the preparation of the yearly, quarterly and monthly analysis, forecasts, and budgets.
• Maintaining & enhancing reporting environment through ongoing adaptation of reports to the constantly changing environment (e.g. following profit & cost centers, or budget structure modifications).
• Integrating data from different sources (Salesforce, Accounting System, spreadsheets etc.) with a focus on automating and implementing enhancements to tools.
• Answering (also ad-hoc) queries from Senior Management and Executive Team to support decision making processes.
• Improving existing processes, creating new ones and organising them in a system.
• Communicating processes and results across the whole organization as well as conducting occasional workshops on financial reports and tools.

We want you on board if you have:

• 1+ years of professional experience in a similar role, especially in reporting, budgeting and financial planning activities;
• Very good command of written and spoken Polish (B2+)
• Very good command of written and spoken English (CEFR B2+);
• Proven knowledge of management accounting and bookkeeping principles;
• Excellent command of Excel;
• Strong critical thinking and analytical skills with an ability to use and evaluate different sources of data;
• Strong ownership and an ability to involve the right people whenever it’s beneficial.

It would be a plus if you:

• Are familiar with Salesforce, Enova, or other CRM systems or accounting tools.
• Have previous experience in one of The Big 4 companies.

• Access to the WorkSmile platform offering benefits adapted to your preferences:
• Multisport card,
• Private health insurance package,
• Life insurance,
• And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• Discounts on Apple products.
• Various internal initiatives: webinars, knowledge-sharing sessions, internal conferences.

Don't hesitate and apply right away!
At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help! 

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Job Description

Job Overview: 
As the CFO, you will take responsibility for managing the financial operations of our UK and Hungarian entities, ensuring robust financial performance and compliance with local regulations. You will oversee all aspects of financial strategy, budgeting, forecasting, and reporting while using key platforms to optimise workflows and financial management processes. You will report directly to the CEO and work closely with key stakeholders to align financial strategies with the company’s business objectives, including long-term growth and profitability.  

Key Responsibilities: 

Strategic Financial Leadership: 

• Define and execute the financial vision for our UK and Hungarian entities, aligning with long-term business objectives and growth targets. 

• Drive the financial planning cycle, including budgeting, forecasting, and variance analysis, to provide actionable insights to the leadership team. 

• Ensure readiness for potential investor relations, including due diligence, valuation optimization, and external stakeholder communications. 

• Digital Transformation: The CFO will play a key role in driving digital and operational transformation. 

• Operational Excellence: Implement best-in-class financial systems and processes to streamline operations and enhance accuracy across regions. 

• Managing year end and Interim UK Audit. 

Risk Management: 

• Develop and implement risk management frameworks to identify, assess, and mitigate financial and operational risks across both regions. 

• Establish strong internal controls to safeguard company assets and reduce financial exposure, particularly in the UK and Hungary. 

• Advise the leadership team on financial risks and help implement strategies to mitigate potential issues. 

Stakeholder Communication: 

• Act as the key financial liaison for both internal and external stakeholders, including investors, auditors, and financial partners. 

• Provide regular financial insights and updates to the CEO and leadership team, ensuring alignment between financial strategy and business goals. 

Alignment with Company Objectives: 

• Align financial operations with the broader company goals, such as growth, scalability, and investor relations.  

• Ensure that financial decisions and strategies support the company’s expansion plans and strategic initiatives across both regions. 

• Provide insights into how the business can optimise revenue, streamline costs, and improve financial efficiencies. 

Qualifications

Experience and Qualifications: 

• Extensive experience leading financial operations. 

• Strong background in managing financial operations in the events, media, or tech industries, particularly across international markets (UK preferred but candidates with adjacent industry experience will also be considered). 

• In-depth knowledge of financial regulations and has experience managing multi-region financial accounts. 

• Expertise in managing P&L, forecasting, budgeting, and financial reporting in high-growth companies. 

• Advanced degree (MBA, CPA, or equivalent) is preferred. 

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Job Description

NielsenIQ’s Sales team is focused on growing revenue, finding new business opportunities and market penetration.  Sales is NielsenIQ’s growth engine which is instrumental for the company’s success. 

You will drive the overall sales, growing current accounts and developing business acquiring new customers and accounts in your scope; you will drive growth securing a sustainable sales pipeline developing new revenue opportunities and unlocking new budget holders while developing strong C-suite relationships.  

You will lead a team of talented sales associates to support and coach for reaching targets and enhancing their employee experience. 

Responsibilities 

• Drive IA/Consumer solutions sales and overall growth of existing and new accounts securing sustainable and long-term pipeline & new revenue opportunities and accurate forecasting; maintain C-suite relationships. 

• Develop a strategic understanding of our current and potential customer's industry/business anticipating their needs and ensuring proactive alignment of our offering maintaining C-Suite relationships. 

• Generate and qualify strategic leads increasing the overall sales pipeline. 

• Develop strategic white space & win-back sales strategies. 

• Strategic expansion of potential customer network to unlock new budget holders. 

• Lead and inspire sales business development teams, enhancing their skills and improving their experience. 

Qualifications

• Min. 10+, typically 15+ years of related experience of which 7+ leading a team.  

• Solid sales skills and developed sales expertise in target scope. 

• Solid understanding of data analytics industry, business model, products, services and solutions.  

• Solid understanding of market trends and its interdependencies impacting customers.  

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Job Summary

The Senior Sales Engineer will be instrumental in driving the technical sales process, articulating the business value of Ververica's solutions to prospective clients while providing technical expertise. This role requires a unique combination of business acumen, technical knowledge, and exceptional communication skills to deliver value-based solutions to customers.

Key Responsibilities

Solution Sales

• Engage with prospective clients to understand their business challenges and technical requirements.
• Develop and present tailored solutions that demonstrate the value of Ververica’s products and services.
• Provide technical expertise and support throughout the sales cycle, including product demonstrations, technical deep dives, and proof of concepts (POCs).

Solution Design and Architecture

• Design and architect solutions leveraging Ververica’s offerings to meet clients' needs.
• Collaborate with the product and engineering teams to align customer requirements and product capabilities.
• Develop and deliver technical proposals and solution architectures that address customer requirements and highlight the benefits of our solutions.

Value Selling

• Employ value selling techniques to articulate the business and technical benefits of Ververica solutions.
• Build strong relationships with key stakeholders and decision-makers within prospective client organizations.
• Work closely with the sales team to identify and address customer pain points and deliver compelling value propositions.

Evangelism and Thought Leadership

• Act as a thought leader and evangelist for Apache Flink and Ververica’s solutions in the market.
• Present at industry conferences, webinars, and other events to promote real-time data processing benefits and use cases with Ververica solutions and Apache Flink.
• Create and contribute to technical content such as whitepapers, blogs, and case studies that showcase successful implementations and best practices.

Customer Engagement

• Conduct technical workshops and training sessions for prospective clients to ensure they understand the capabilities and benefits of our solutions.
• Gather and communicate customer feedback to the product management and engineering teams to inform product development and improvement.
• Support post-sales activities as needed to ensure a smooth transition from sales to implementation and ongoing customer success.

• Bachelors or Masters degree in Computer Science, Engineering, Business Administration, or a related field.
• 10+ years of experience in solution architecture, pre-sales, or a similar technical role within the software, data, and/or analytics industry.
• Extensive experience with streaming data technologies, particularly Apache Flink.
• Strong technical expertise in big data, distributed systems, and real-time data processing.
• Proven experience in value-based selling and the ability to translate technical solutions into business benefits.
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Demonstrated ability to design and architect enterprise-grade solutions.
• Strong problem-solving skills and the ability to think strategically and creatively.
• Willingness to travel as needed to support sales activities and customer engagements.

At Ververica, you will be part of a dynamic and innovative team at the forefront of real-time data processing technology. We offer a creative and collaborative work environment where your ideas and contributions will shape the future of our brand and its presence in the industry. If you are passionate about streaming data and software sales and want to make a significant impact at a leading tech company, we'd love to hear from you.

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Job Description

We are looking for a technically savvy and commercially aware Sales Engineers (SE’s) to join our growing EMEA team. As a Sales Engineer, you will actively drive and manage the technical positioning and evaluation phases of the sales process and will be an integral member of the team working as the key advisor and advocate for Jitterbit’s products and solutions - helping prospective customers achieve their business outcomes.

As a Sales Engineer (SE), you will support sales productivity and deal flow by securing the “technical close” in complex solutions. The SE collaborates with Sales, Customer Success, Professional Services, Engineering and other technical support resources to ensure we continue to meet & exceed our exciting growth targets.

In order to be successful in this role, you must be able to articulate technology in both technical and non-technical terms and be comfortable communicating the value that Jitterbit is able to deliver. We are looking for a proven performer who can establish & maintain strong relationships throughout the sales cycle, and who demonstrates a passion for technology and also understands the needs of the customer.

Sales Engineers are an integral part of our customers’ success as well as the success of our company.

Responsibilities:

• Attend and participate in customer discovery calls with Account Executives 
• Responsible for development and delivery of platform demonstrations & managed-trials
• Undertake ‘Proof of Concept’ projects which are often part of our pre-sales process
• Responsible for representing the Jitterbit platform to prospects/customers at webinars and at field events such as conferences, seminars, etc.
• Respond to functional and technical elements of RFIs/RFPs
• Convince customers, prospects and partners of the technical validity and value-add of our solution at all levels within these organizations
• Create repeatable and reusable content/collateral
• Provide technical consulting advice for in-flight projects to both clients and our internal Professional Services team
• Provide feedback to Product Management and Engineering teams
• Suggest process improvements to help drive further efficiency gains (improved conversion ratios)

Qualifications

• C1/C2 English language skills (verbal and written)
• 2 years minimum experience in pre-sales / customer-facing technical support roles
• Strong background in technology, preferably in the low-code, data integration and/or API space
• Working knowledge of SOAP and RESTful APIs
• Salesforce.com integration experience is desirable but not essential
• Working knowledge of popular ERPs such as SAP, NetSuite, Oracle, Microsoft is a plus
• Passion for learning new technologies and trends, coupled with the ability to rapidly absorb new information/put new concepts into play
• Strong presentation skills AND storytelling techniques to build credibility with prospects
• Excellent time and task management skills
• Exceptional analytical thought process/natural ability for solving complex technical and business problems
• Must be able to speak Italian

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Job Description

Working hours are Monday - Friday, 9am - 5pm.

We are currently looking for a Business Development Associate to join our Environment Testing division in Cork.

As a Business Development Associate, you will generate profitable new business in with the aim of exceeding new business targets in line with business plans.  You will work towards defined KPIs to ensure consistent, profitable, and sustainable growth in sales across targeted service lines for the whilst raising the profile of the company in Ireland by identifying new business development opportunities.

Main duties:

• Identifying leads and developing prospects to generate project pipeline.
• Key account management, identifying opportunities for service delivery improvement, and upselling where appropriate.
• Ensure that the Client Relationship Management (CRM) system and any other systems utilised by the company are maintained.
• Input into the development of the company's sales and marketing strategies, in identifying market sectors, new business opportunities and threats to the business.
• Collaborate with our marketing team to devise marketing materials and tools
• Supporting timely execution of contractual processes including escalating for review: Confidentiality Agreements; Master Services Agreements; Statements of Work; Pricing Agreements, terms and conditions.
• Liaise with key stakeholder to deliver the full sales cycle from lead generation, tendering, contract award, and handover to operations for delivery.
• Resolve, or escalate commercial issues / negotiations with support from functional leads.
• To represent the company at client meetings and to prepare quotations and proposals and to follow up on these quotations.
• Act as a key contact for targeted customer accounts.
• Assist in the timely completion of Sales Reports.
• Monitor customer satisfaction with existing clients to ensure service delivery.

Qualifications

• Previous experience working within an accredited contract testing laboratory or related industry laboratory environment is preferred but not essential.
• Current and valid driving licence.
• Tenacious and target driven
• Excellent presentation, communication (written and verbal), and interpersonal skills
• Strong organisational, multi-tasking and time management skills
• Committed to customer care
• Adaptable and able to sell into diverse customer base
• Hard working and self-motivated
• Able to work well under pressure.
• Excellent attention to detail.

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Job Title: Business Unit Director

Location:National, Field Based

Reports to:Sales Director

Direct Reports: This role is a people leader role

Let’s Grow!!!

Are you passionate about delivering strategic excellence and results through your Senior Leadership? 

If you thrive on a challenge and are looking to grow your career  - we have an opportunity for you to join us at AG Barr as a Business Unit Lead.

What we’re looking for…

This role offers an exciting blend - delivering operational and safety plans, achieving stretching commercial results and providing strategic oversight and planning - all through effective leadership, coaching and engagement of our people and partners.

As a Business Unit Director, you will lead a specific business unit to deliver excellence.  

You will be responsible for customer relationships, creation and execution of sales plans across multi-channel customers, commercial agreements internally and externally, category and shopper insight, operational and field-based objectives and the training and development of your teams.

Your responsibilities will include:

• Health and Safety Prioritising a safe and inclusive work environment by ensuring full compliance and that safe ways of working are second nature across all teams
• Leadership of a multi-disciplined team to create a high performing and engaged workforce.  Provide guidance, supervision, motivation and role modelling behaviours to foster a culture of innovation and continuous improvement
• Performance DeliveryMonitor and evaluate performance, facilitating the delivery of a range of key metrics , commercials, and business unit targets and objectives
• Strategy and Planning Develop and execute comprehensive business unit plans and strategies that contribute to the company's growth goals and objectives
• Training & Development Management of training aligned to commercial competencies and Barr Behaviours to ensure the team is competent and building capability and succession planning through a feedback and development plan culture
• Financial Control Working with your finance partners,  delivering effective management of the business unit's P&L through regular reviews of cost base, commercial budgets, and fixed and variable investments, with a view to achieving all commercial contribution targets and objectives
• Keeping us legal Ensure company policies and legal guidelines are communicated from the top down in the company and are followed at all times
• Operational  Working with internal and external partners to maximise efficiencies, cost control, stock holding and service levels to deliver a best-in-class operational focus to our company
  
  

What you will bring:

• Significant experience in senior sales leadership within an FMCG environment, preferably with a major customer, large team management, commercial and category experience - with a proven track record of delivery and achievement
• Driven to deliver the best, personally and for the business.  Motivated by responsibility, an energetic self-starter who is results-orientated, tenacious and deadline-driven.  A high degree of self-belief and desire to progress.
• Inspirational Leadership, capable of providing clear direction for the teams, and motivated to constantly drive safety, development, performance targets, and efficiencies to a high standard. Promotes autonomy within the team, has a flexible approach, and encourages an ethos of managing upwards
• Influential communicator, able to engage effectively at all levels, with gravitas and a flexible communication style which can be adapted to suit the audience.  Able to construct an engaging business case/argument and vary approach and content to motivate, persuade and challenge. 
• Discipline with high standards and a natural flair for organisation, administration and attention to detail.  Will see work through from start to finish, managing multiple and often conflicting priorities
• Decisiveness, confident in making difficult decisions, balancing data analysis with personal judgement and considering the wider business ramifications. 
• Proficiency using IT systems is required with an interest in leveraging data and tech

What we offer…

We believe in creating a diverse and inclusive culture where your voice can be heard.  Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent.

We look after our employees by offering a competitive salary and benefits package which includes;

• Flexible Pension Scheme
• Private Medical benefit
• Automatic life Assurance
• Company Car allowance
• Annual Bonus Opportunity
• 33 days holiday with flexible holiday trading
• Healthcare Cash Plan
• Range of flexible benefits e.g. discounts & cash backs, gym memberships, technology purchases etc
• Save as you earn scheme
• Staff sales discount
• Access to Peppy - health and well being support
• Free AG Barr products throughout your working day
• Ongoing professional development

To find out more about what it is like to work for AG Barr, please visit our careers platform here.

We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition.

GROW with AG Barr 

If you’re ready to lead, inspire and connect with people across the business, apply now to become part of our Team.

Let’s Grow!!!

Speculative CVs from agencies will not be accepted.

Latest closing date for applications is 1pm on 20th December 2024

Please note, we may close vacancies early where we receive significant numbers of applications, so apply now!

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As an Enterprise Sales Director, you will drive new client acquisitions in North America, owning the entire sales process from prospecting and account mapping to onboarding & ongoing relationship management. In addition, this role will also be responsible for working with our Customer Success (CS) teams & leadership to identify and capitalize on high-potential channel partner opportunities.

The ideal candidate is a self-starter with a passion for delivering results and a strong interest in sales, strategy, marketing, analytics, and business development.  Success in this role requires strong commercial acumen, the ability to build and maintain C-Suite relationships, creative commercial development, and expertise in presentation and negotiation.

What You'll Do

• Build and manage a robust pipeline of both assigned and prospected accounts.
• Approach business development strategically, setting a multi-year North Star vision and strategy for your business grounded in measurable value.
• Develop and execute a forecasted sales plan with a clear path to achieving targets.
• Solve complex business challenges, leveraging innovation and resilience to identify new growth opportunities and allow Fluent to serve our customers better.
• Communicate with customers effectively and persuasively to uncover needs and deliver tailored solutions.
• Build strong executive relationships across multiple fields (CIO, CTO, CMO, CDO). Allowing yourself to become a trusted advisor to stakeholders (including sales, pre-sales, marketing, consulting & executive levels).
• Identify and align with customers on key business challenges and driving solutions.
• Demonstrate industry expertise, thought leadership, grasp of the macro-economic environment, and be a trusted advisor.
• Develop compelling business value propositions that encourage partners to adopt, invest in, and advocate for Fluent solutions.
• Develop & execute collaborative Partner Business Plans to achieve mutual goals.
• Establish and monitor short-term and long-term goals and performance metrics aligned with corporate objectives.
• Manage partner agreements, ensuring compliance and mitigating channel conflicts between partners and clients.

• Bachelor’s degree from an accredited four-year university
• 8+ years of business development experience with Enterprise level clients
• Must have a proven track record of selling into, navigating, and building credible relationships at the "C" level and throughout the organization.
• Exceeding quota, achieving strategic objectives, and coaching others to crush their sales goals are ideal backgrounds.
• Familiarity with CRM tools (ie. Salesforce, HubSpot) and other prospecting platforms for sales activity and performance.
• Experience with SaaS, executive coaching, and/or assessments in high-growth environments is a strong plus.
• Channel sales, sales management, and/or technology sales experience with an established track record of success.
• Solid experience creating and building differentiated relationships with strategic partners.
• Self-motivated problem-solver comfortable wearing multiple and diverse hats.
• Experience in digital media, preferably AdTech and MarTech.

Fluent, Inc. (NASDAQ: FLNT) has been a leader in performance marketing since 2010, offering customer acquisition and partner monetization solutions that exceed client expectations. Leveraging untapped channels and diverse ad inventory across partner ecosystems and owned sites, Fluent connects brands with consumers at the most optimal moment, ensuring impactful engagement when it matters most. Constantly innovating and optimizing for performance, Fluent unlocks additional revenue streams for partners and empowers advertisers to acquire their most valuable customers at scale. For more insights, visit www.fluentco.com.

At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

• Competitive compensation
• Ample career and professional growth opportunities
• New Headquarters with an open floor plan to drive collaboration
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range: 140,000 to $165,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an @fluentco.com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

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Job Description

Your Career

As the Senior Manager of Sales Operations for the EMEAL region, based in London, you will be a key driver of customer retention and revenue growth across the organization. You will work with a team of professionals and collaborate closely with Sales, Finance, Strategy, and IT departments to optimize processes, enhance customer experiences, and strengthen client relationships. Your role will be pivotal in shaping our strategic approach and ensuring the long-term success of our business.

Your Impact

• Forecasting and Analytics
  • Lead the development and maintenance of accurate sales forecasts to support strategic decision-making
• Team Leadership and Performance Enhancement
  • Drive the productivity of the team to consistently meet and exceed performance targets - Utilize strong leadership and motivational skills to foster a high-performance culture and improve team effectiveness
• Policy Compliance and Process Management
  • Ensure adherence to policies and procedures through collaboration with relevant stakeholders - For example, ensure compensation policy, and company booking policy are strictly followed in the field
• Strategic Planning and Process Optimization
  • Own the annual planning process for EMEAL, work on setting the sales quota, territory design, headcount planning, and all related tasks
• Customer Support and Cross-Functional Collaboration
  • Resolve licensing and fulfilment issues efficiently while collaborating closely with Customer Success and Sales teams to proactively address customer needs and identify future opportunities

Qualifications

Your Experience

• 5+ years of experience in Sales Operations, Planning, and Finance or a similar role
• Proven ability to execute and drive results – demonstrates a relentless focus on achieving challenging goals and a strong commitment to following through on initiatives from start to finish
• Strong sense of ownership and accountability – takes full responsibility for organizational, team, and personal commitments, and holds others accountable for delivering results in line with assigned responsibilities
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across departments and regions
• Strategic mindset with a focus on long-term planning and a demonstrated ability to adapt to evolving business needs but still very hands on 
• Bachelor degree from an accredited university 
• Experience in the B2B software industry is a must

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Job Description

Position Overview:

OEM Sales Manager is responsible to achieve annual sales and/or profit goals through efficient management and satisfaction of customer needs within the assigned territory with a primary focus on OEM’s, Tier1 and Tier 2 suppliers in the ABA (Automotive, Building Interior and Aerospace) markets.

Essential Duties and Responsibilities include, but not limited to:
1) Provide quality service to sia Abrasive customers (OEM’s & distributors/direct accounts) in all assigned tasks, while always upholding sia’s company values.
2)Achieve and strive to surpass the assigned sales goals by maximizing promotion and sales activity of sia Abrasive products.
3) Efficient communication and management of OEM accounts, direct and distribution relationships.
4) Responsible for day-to-day sales activities (quoting and obtaining orders) to building and maintaining long-lasting, strong relationships with customers while understanding their business objectives, needs and challenges
Having a strong understanding and experience in developing long term relationships with OEM accounts, knowledge of abrasives and their capabilities and customer applications within Automotive, Building Interior and Aerospace market segments in the assigned territory:
• Develop and maintain OEM account coverage plan within designated territory
• Proper presentation of the sia Abrasives line as directed
• Communicate regularly with management
• Efficient use of and knowledge of sia Abrasive policies, procedures, and technology.
5) Responsible for market development activities:
• Focus on prospecting, development, and maintenance of OEM accounts (through distributors and direct end users)
• Perform product in-service training to ensure customer satisfaction, as needed
• Frequent market feedback on products, competition, and market conditions to your manager
• Develop and maintain specific information relative to competitors and distributors in the market

Develop, maintain, and deliver accurate information on gained and lost business
• Find and develop partnerships with new OEM accounts while managing and growing existing accounts in the assigned territory.
6) Actively probe for all sia Abrasive products for current and potential customer and communicate the result to the sales management.
7) Generate new ideas that contribute to territory, business unit, company mission and profitability.
8) Timely and accurate fulfillment of Sales Administration duties:
• Expense reporting within guidelines outlined in sia Abrasives T&E Policy
• Sales call and sales activities reporting
• Organizing and participating in conferences, trade shows and/or workshops.
9) Develop and establish a consistent group of strong direct and distribution accounts aligned with sia Abrasives Mission, Vision, and objectives.
10) Develop and implement business a plan for assigned region.

Regular duties:
• Work with direct OEM accounts and distributor partners to evaluate, test and gain new applications.
• Support existing partners and develop new OEM distribution as needed in territory
• Test new products with customers and monitor and report on test results
• Submit sample requests and pricing quotes
• Report on sales activities to VP of Sales - weekly and as needed
• Monitor and report your sales expenses as requested by the company policy
• Special assignments
Responsibility and Decision-Making Authority:
• Act independently; Team player that makes decisions within Company policy

Working knowledge of abrasive products
• Valid Driver’s License required
Education and Experience:
• Must have at least 5+ years of experience with a proven track record of significant sales accomplishments with OEM’s in the Automotive, Building Interior and Aerospace.
• Bachelor's degree in sales, marketing, or other business field.
• Coated and non-woven abrasive sales experience is a big plus

Qualifications

Qualifications/Competencies/Position Requirements:
Knowledge, Skills, and Abilities:
• Self-starter, energetic, proven ability to create growth opportunities and close deals, has the drive to achieve goals and objectives, proven relationships with customers, excellent communications skills, strategic thinker-not satisfied with status-quo, strong leadership/influence skills
• Strong presentation, persuasive, and interpersonal skills
• Strong personal organization and time management skills
• Highly developed network and contacts with key decision makers in one or all these areas of focus
• Proficient computer skills in the use of Microsoft Office
• Site Locations: Open / home office possible – candidate must be located with easy access to a major airport

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Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.

In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).

In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.

Get in charge with Wallbox!

You will:

Support the development of strategies and implementation processes to help customers on their EV charging adoption journey.

• Ensure our operations run smoothly and that people are productive.
• Support strategic initiatives from the analytical standpoint.
• Measure progress against goals, be aware of gaps and the plans to bridge them and facilitate management discussions and decisions.
• Develop the processes and policies that will correlate with Wallbox strategy.
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity.
• Oversee activities across Business Units.
• Collaborate with sales managers to define and implement a consistent method of reviewing the business, and take the lead with following up on key business actions.
• Be responsible for the end-to-end definition, preparation and delivery of deliverables that meet specific project goals and objectives.
• Analyze industry and internal data to understand the competitive landscape across markets and identify customer trends
• Support and deliver key executive reporting consumed by sales management.
• Ensure that the quality and timeliness of analytic deliverables to meet and exceed the Business Unit expectations.
• Review operational metrics regularly with leadership and provide detailed understanding of business performance for the function, as well as detailed action plan when goals are not met.

Must have:

• Bachelor’s degree in finance, business, economics, mathematics, or other highly quantitative fields
• Professional work experience in strategic planning, business analysis, reporting, strategy, analytics or business intelligence
• 4+ years of experience at a top-tier investment banking firm, consulting firm or fast-growth tech company
• Skills in MS Excel, working with large datasets
• Experience leading planning and analysis for large organizations
• Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders

Nice to have:

• Experience working within a technology company and with cross-functional teams would be highly beneficial
• Hands-on experience with Salesforce
• Ability to build reports in web-based tools
• Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders

Comprehensive compensation and benefits package

• 401k plan with company contribution
• Flexible work schedule and PTO policy
• Be part of a talented team working in a fast-paced and vibrant environment
• Opportunity to visit our global headquarters in Spain and collaborate with your colleagues

Please submit a CV in English

*At Wallbox, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

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• Possess a strong understanding of sales and marketing acumen, tools, KPIs, processes, and analytics.
• Provide a comprehensive view of inside sales performance by creating reports and dashboards to derive insights into the health of the business. This includes insights on opportunity injection (BU-wise), opportunity influence by demand generation, and leads generated (inbound/outbound) on a weekly, monthly, and quarterly basis.
• Specific tasks include:

1. Creating weekly inside sales activity reports for each business unit and the entire inside sales function.
2. Developing opportunity influence reports for SDR (BU-specific) on a fortnightly, monthly, and quarterly basis.
3. Generating opportunity influence reports for the global demand generation team.
4. Compiling reports on MQLs worked by the inside sales team.
5. Preparing monthly performance UDF reports for stakeholder review.
6. Producing campaign success reports service-wise to understand the performance of each campaign.
7. Working on quarterly leads and opportunity incentive reports.
8. Manage, maintain, allocate, and optimize sales-related systems and tools, including CRM platforms, data tools, and social media platforms.

• Ensure CRM (HubSpot) hygiene by properly importing data into the CRM, monitoring activities, monitoring campaign tagging to meetings and opportunities, identifying discrepancies, working on inside sales reports in HubSpot, and identifying areas of improvement in CRM usage by the inside sales team.
• Oversee the GTM launch process by:
• Collaborating closely with inside sales stakeholders to create the campaign calendar for each quarter.
• Working with multiple teams to ensure all attributes (data sheets, emailers, banners, landing pages, etc.) are created for specific services as per the campaign calendar.
• Assisting the inside sales team in importing data into the CRM as per campaigns launched.
• Proactively identify opportunities for sales process improvement. Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
• Collaborate with the Inside Sales Director to create a well-defined induction process for the inside sales team.
• Conduct walkthroughs on the inside sales process, tools, systems, stakeholders, and services for new hires.
• Perform gap analysis by working closely with sales teams, marketing, and BU teams to identify gaps, communicate findings, and provide guidance and support to stakeholders for data-driven solutions.
• Develop and implement regular reporting of key performance metrics, including forecasting, funnel metrics, and pipeline management.
• Demonstrate proficiency in Microsoft Excel formulas for creating reports, pivot tables, and charts. Experience in creating presentations using PowerPoint and AI tools is also required.
• Build peer support and strong internal-company relationships with other key management personnel.

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Job Description

We are seeking an experienced Business Development Manager to lead our residential and commercial market initiatives. This role involves building relationships with contractors and home builders, driving the adoption of our rental, leasing, and financing programs, and expanding our market presence.

Key Responsibilities:

• Develop and execute strategies to engage contractors and home builders and promote Comfort Owl’s rental, leasing, and financing program.
• Establish and maintain strong relationships with contractors, home builders, and key stakeholders.
• Identify and target potential builders, converting them to use our rental solutions.
• Manage and grow a pipeline of builder prospects, tracking progress and performance.
• Qualify and engage contractors, supporting them in offering payment solutions as part of their business practice.
• Manage and foster contractor relationships, tracking progress and performance.
• Conduct presentations and meetings with key stakeholders to showcase program benefits.
• Collaborate with the marketing team to create targeted campaigns and promotional materials.
• Provide training and support to contractors and builders on our rental, leasing and financing program, ensuring seamless integration.
• Monitor market trends, competitor activities, and customer feedback to refine strategies.
• Report on sales activities, pipeline development, and market feedback to senior management.

Qualifications

Job Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in business development, sales, or a related role.
• Experience in the construction, plumbing, or HVAC industry is an asset.
• Proven track record of successfully driving business growth and market expansion.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, Google Suite, and CRM software.
• Valid driver’s license and willingness to travel within Southern Ontario.

Preferred Qualifications:

• Experience working with home builders and understanding their business models.
• Experience working with plumbing and HVAC contractors and understanding their business models.
• Knowledge of HVAC systems, plumbing, and financing options.
• Familiarity with Ontario’s construction market and key players.
• Experience with Notion.

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Job Description

Position Summary:

Reporting to the UK Sales Manager, the Area Sales Manager role is responsible for lead generation through Cutera’s validated sales methodology providing results that build brand dedication across all of our innovative products and technologies.

This role will cover the East of England UK Sales territory. Candidates should therefore be based appropriately, ideally in Southeastern Counties, London or the East of England.

Duties & Responsibilities:

• You will drive the success and growth of your sales territory through cold calling and on-site visits to meet and exceed individual and team goals.
• Develop prospective new customers and nurture existing relationships to expand the sales of additional results.
• Educate and demonstrate Cutera’s products’ indications, efficacy, safety, and how these products will improve the clients’ needs and that of their customers.
• Partner with the clinical, practice development and field service engineers to ensure we deliver a premium Cutera experience.
• Focus on developing the long-term business results by building a strong customer pipeline, generating recurring revenue through product usage and have a profitable, consultative approach to selling.
• Represent Cutera at industry events within the UK region.

Qualifications

Minimum Requirements & Qualifications: 

• Bachelor’s Degree or equivalent
• 5+ years’ sales – Aesthetics or medical capital equipment experience and/or strong business-to-business
• Detailed successful sales track record required (we don’t mind if you brag, show us how good you are)
• Understanding of the industry and the business challenges customers face
• Excellent written and verbal communication skills
• Possesses the ability to collaborate seamlessly and effectively across various departments

Travel Requirements:

• This position will require business travel, mainly within the UK. There may be the requirement to travel cross territories (when required) at short notice.

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Job Description

The purpose of the North Eastern Senior Regional Sales Manager is to grow and develop total Country Fresh sales for the convenience channel, working with our sales team, brokers, and national convenience distributors. You will develop detailed strategic sales plans for the channel, with an opportunity to expand our distribution. Strong emphasis on planning, forecasting, building customer specific programs and penetrating multiple levels of customer organizations.

Specifically, you will:

• Develop multi-year plans for convenience business opportunities focused on expanding Country Fresh presence in existing outlets and gaining new distribution in new outlets.
• Develop the revenue and trade strategy for national distributors with a significant focus on growing the business.
• Manage trade spend to drive profitability, leading the team to track and manage promotions.
• Develops existing customer relationships and cultivates new customer relationships through fact-based industry and category insights.
• Manage broker network and conduct trainings as needed.
• Collaborate with internal functions to develop customer specific programs/items/POS to build the business.
• Accountable for the development and accuracy of sales forecast to drive production planning.
• Provide business updates to Senior Leaders on sales results/opportunities.
• Sales Force CRM tool entry to manage contacts and correspondence.
• Improves processes, procedures, and efficiencies related to customer business, supply chain and service.
• Travels to plant in Wausau, WI on needed basis to meet with management and the Sales team.

Qualifications

• BS/BA Undergraduate Degree or equivalent experience 
• 7+ Years of CPG experience in convenience channel working with brokers or national distributors such as McLane, CoreMark, Eby Brown, Hackney, SAS, and DOT
• Strong analytical skills (specifically able to identify trends, opportunities, and business insight)
• Strong business acumen; specifically, with P&L management, Trade Management and Demand Planning.
• Ability to interface and build relationships with multiple levels of an organization
• Proactive (high sense of urgency) and committed to delivering results in a fast-paced, demanding work environment
• Experience developing strategic sales, marketing, and financial plans
• Strong computer technical skills in MS Outlook, Word, Excel & PowerPoint
• Experience leading brokers

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Job Description

Due to growth Ergomed is recruiting for an experienced CRO Business Development Director to cover the UK and BeNeLux.

Duties and responsibilities

• Initiates, coordinates and develops strategic plans and sales strategies within a specified territory or accounts.
• Develop account strategies & implementation plans and expand through accounts
• Identify new markets and research new business opportunities, identifies likely sales points within a specified territory or accounts
• Collect critical information for proposal preparation and provide detailed input and leadership of the proposal process for each opportunity initiated
• Prepare and organize sponsor presentations
• Facilitate the preparedness of the team in attending any client meetings. For example, Capabilities meetings or Bid Defence Meetings (BDM)
• Coordinate and monitor any budget or contract negotiations, post award of any work, within a specified territory or accounts.
• Interact with operations, keeping track of study status for projects with sponsors and help coordinate change orders when notified of a change of scope by operations.
• Establish and maintain regular contact and an excellent rapport with future and current clients.
• Monitor and track competitor CRO activities
• Plan and attend major industrial events and tradeshows 

Qualifications

• Considerable CRO sales experience with strong negotiation and analytical skills
• An established network of decision makers within Pharmaceutical and Biotechnology companies and a proven track record of identifying and securing profitable service contracts.
• Awareness of trends, government policies and regulations in clinical trials 
• Excellent communication skills and team leadership capabilities consistent with influencing and driving multiple stakeholders towards meeting the customer’s needs.
• Strong and effective presentation skills; ability to convincingly present features and benefits of service to clients
• Excellent organisational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer focus
• Ability to travel according to the needs of the business development strategy 

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Job Description

The successful candidate will play a significant role in the  COE function and will be mainly responsible for the KPIs and reporting, process redesign and improvement for the business partners we support. Transforming business needs to requirements for data and reporting with a focus on the economic value of the need. 

• KPIs - data gathering and reporting consolidation view. Working to ensure we have the right reports in place for this work to happen smoothly on a monthly and quarterly basis.
• Utilize strong quantitative and analytic abilities to integrate and analyze data.
• in-depth understanding of various visualization techniques to translate data into impactful and actionable insights in a clean and concise manner.  
• Collaborate with internal partners and cross functional teams to ensure successful implementation of processes & projects. 
• Research best practice to allow for more efficient process design and tools implementations.

Qualifications

Required: ·       

• Master’s in business, Information systems or related fields with 3-5 years in a business analyst role within high technology industry.
• Familiar with statistical analysis and research methodologies; possess strong process management and documentation skills.
• Power BI
• Stakeholder Management
• Global Coverage

Preferred:     

• Knowledge of enterprise procurement process
• Familiar with concept of grooming of backlog within an Agile environment

Skills:      

• Resourceful, creative, diligent - able to follow up and make things happen with colleagues across many disciplines.  
• Strong skills to extract, transform, manipulate and make data ready for analysis. 
• Strategic, analytical and conceptual problem solver, with the ability to look into the details and interpret the impact of key business drivers; detect patterns and trends across disparate sources of data.  
• Must have excellent written and oral communications skills.  
• Strong in experience with BI tools and applications.
• Consolidation of global request from multiple stakeholders.
• Business requirement documentation for engineering implementation purposes.

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Job Description

Functionally, this role focuses on finding and qualifying new franchisees,  opening new markets with new and existing franchisees, and managing development processes in the APAC region, including forecasting/planning, site approvals and site selection, construction and design, and compliance with DQ agreements and DQ brand standards.

Key relationships include our current franchisees, potential new DQ franchisees, our field operations team, and our legal and international leadership team. Other key relationships include Marketing, Supply Chain, R&D, Design/Construction (DAC), and Information Technology.

Requires high commercial capability, an influencer mindset, excellent judgment, constant innovation, an analytical orientation, and a desire to work in multiple functional areas of the DQ business. International experience in franchising is essential.

Principal Accountabilities:

Finds, qualifies, recruits, and inducts new franchisees in targeted geographies; prepares and evaluates business plans; works with Legal on execution of development agreements; and works with Operations/Marketing/Supply Chain/FSQR on market entry logistics, feasibility, and execution.

Manages regional development processes pipeline and development plan/forecast; reviews franchisee proposals for new units, relocations, closures, and remodels as per compliance with brand standards in their region, working closely with Operations and DAC. Evaluates new unit performance based on sales, profits, investment, and franchisee return.

Qualifications

• Bachelor’s Degree in Business, Finance, Economics, or related experience instead of a degree.
• 4 to 6 years in international franchising, either on the franchisor or franchisee side, ideally in restaurants; some preferred backgrounds include development, M&A, law, operations, finance, or construction/design.
• A process and detail-oriented relationship builder with an intuitive understanding of franchisee/franchisor relationships and an excellent professional network.
• Excellent commercial and analytical skills, including financial analysis, contracts, and strategy.
• Verbal and written fluency in English. Other languages are beneficial. 
• Ability to travel up to 50% travel, both domestically and internationally.

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About DataVisor:

DataVisor is a next generation security company that utilizes industry leading technologies to detect fraudulent activity for financial transactions, mobile user acquisition, social networks, commerce and money laundering. Our solution is used by some of the largest enterprises in the world to protect them from the ever-increasing risk of fraud. These companies include FedEx, SoFi, Affirm, Synchrony Financial, Western Union, Booking.com, and Sony. 

DataVisor holds a rich portfolio of AI-powered SaaS products, such as Risk Platform, dEdge SDK, Unsupervised Machine Learning modeling platform, Case Management and Knowledge Graph. Our award-winning software is powered by a team of world-class experts in fraud prevention, big data, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

Job Summary:

As a Sr. Product Support Engineer, you will provide product and system support to our full portfolio of clients. You may also participate in on-call schedules to help cover off-business hours support. You will need to become an expert user of our end-to-end fraud prevention platform, and provide timely and fast-paced responses to clients via our Zendesk ticket system. You will also work closely with our product team to provide customer feedback on different product usability. The Sr. Product Support Engineer will also work closely with our on-call engineering teams to troubleshoot product and system issues, and will be expected to understand our system architecture. You will need to have clear communication skills to speak with clients directly to figure out the source of their issue, and also give clear explanations once the solution or root cause is found. 

Specific Job Duties:

• Provide fast-paced product and technical support to full portfolio of DataVisor clients via our support ticketing system
• Ability to triage support requests in an effective manner to ensure request prioritization is maintained
• Help monitor and manage internal alerts and dashboards in relation to system health, including but not limited to: API throughput and latency, UI functionalities, batch data pipelines, data backup and high availability system failover setup
• Gain and maintain deep knowledge about DataVisor products, system architecture, and customer use cases to independently provide timely support to customers on the basic product and system support requests
• Work closely with various Engineering teams (Infrastructure, Platform, Frontend, QA, etc.) and Product team on the escalation of serious product bugs or system issues, and facilitate the issue investigation, root cause analysis, and progress updates internally and externally 
• Give clear explanation both internally and externally throughout the request handling process to ensure internal teams understand the issues and customer requests, and customers understand the technical explanation from internal teams about root cause and workaround suggestions 
• Use Zendesk and Jira systems to document the issue symptoms, steps to reproduce, basic triage findings, Engineering investigation findings, possible workarounds, and solution planning 
• Ability to analyze and track recurring support issues and trends to provide feedback on product enhancements and training

• 3+ years of technical support experience in SaaS companies in Big Data Analytics industry  
• 1+ years of experience using and/or supporting real time data processing or Decision Engine type products
• B.A./B.S. degree in a technical or analytical discipline
• Excellent problem-solving and troubleshooting skills
• Excellent communication skills and ability to multitask in fast-paced environment
• Strong time and project management ability with focus to ensure deadlines are met
• Ability to communicate technical information in an accessible manner to non-technical employees
• Coding and database experience (e.g. Python, Java, SQL) a plus
• A process standardization and process improvement mindset

Bonus, Stock Options, 401k, Health Benefits

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Job Description

Qualifications

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• Drive customer relationships for a leading educational video platform, and work alongside a high-performing, motivated and sociable team
• 12 month fixed term contract, maternity leave cover, full-time role
• Working remotely + occasional travel to Scotland required. The successful applicant must also be available to travel throughout the region to visit customers

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your potential with us?

The Role:

With over 6000 schools using ClickView Worldwide, ClickView is seeking a driven and dedicated individual to develop and maintain customer relationships with decision makers using our Tig Tag product in schools. The ideal candidate will have the ability to build rapport with customers to ensure the product is actively used by teachers and students within schools.

Working with a fantastic education focused team, your responsibilities are varied, and include:

• Oversee a portfolio of schools as the primary contact by developing and maintaining strong relationships with key stakeholders to foster trust and collaboration
• Deliver training sessions, workshops, and webinars to educate customers about product features and best practices, ensuring they have the necessary tools for success
• Maximise usage within schools by using data and tracking engagement metrics to identify areas for improvement or risk
• Ensure successful subscription renewals by proactively building account plans that address client needs and opportunities for growth
• Gather customer feedback to relay to product development teams to drive continuous improvements in the product and offerings
• Provide regular reports on customer success metrics, progress, and insights to the management team via OKR targets
• Work closely with Customer Success and technical teams to address customer inquiries, escalate and resolve product issues, and provide timely support to enhance the customer experience

Requirements:

• Experience in a similar Account Manager or customer success role is highly regarded
• Background in Teaching, Education or EdTech is preferable
• Comfortable working to revenue targets with the existing customer base
• Strong communication and interpersonal skills, with the ability to build rapport with customers
• Problem-solving mindset with a customer-centric approach
• Ability to manage multiple priorities and work independently
• Ability to work autonomously and to take responsibility for the customer journey
• Passionate about online learning and education technology

Benefits:

• Extra paid Wellbeing and Volunteering leave - to care for yourself and others ????
• Flexible working hours and arrangements- to accommodate for different working preferences and personal situations ????
• 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year ????
• Employee discounts - we offer all employee’s access to a wide range of discounts to support their wellbeing and financial health ????
• Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you ????
• Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do ????‍♂️
• Generous parental leave policy - we offer 16 week’s full pay ????

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Job Description

As a Customer Service Agent, you will be a vital part of our team, handling a range of customer and support activities. Your primary role will involve responding to customer queries received through various channels such as; in-app support, phone calls, emails, and social media. You will be triaging and resolving a wide range of issues, including but not limited to: onboarding, payment/cashback/gift card queries, and more, ensuring customer satisfaction and operational excellence.

The role is predominantly remote, with an ask to visit the office at least once every other week.

Roles and responsibilities

1. Manage and respond to customer queries via email, inbound tickets, phone calls, social media etc.

2. Provide real-time support through live chat and inbound tickets to address and resolve issues efficiently.

3. Support users with onboarding, payment-related issues, disputes, and other queries promptly.

4. Collaborate closely with internal teams including Compliance, Engineering, and Product to enhance processes and customer service tools.

5. Contribute to the improvement of support processes by identifying issues and recognising trends.

6. Assist in documenting processes to develop operational guidelines and procedures as we continue our growth

7. Work under the guidance of the operations lead to plan and coordinate operational activities to ensure KPI’s are achieved.

8. Monitor day-to-day operations, track performance, and recommend procedural enhancements to boost efficiency and maintain quality standards.

Qualifications

• Proven experience in customer service or operations, preferably in payments or finance industry.

• Excellent communication and interpersonal skills, with a knack for problem-solving.

• Ability to handle multiple tasks simultaneously and meet tight deadlines.

• Strong organisational skills and attention to detail.

• Proficient with zendesk. Being familiar with google suite and CRM systems is an added bonus.

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 The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission 

We are looking for a Customer Support Specialist who possesses a strong drive for results. You’ll be responsible for a

broad range of tasks such as maintaining ongoing customer relationships and networking, administering support programs,

contributing to sales, onboarding and training clients, and minimizing churn. You’ll also provide insights on client-to-business

interactions, improve customer experience through product support, and handle customer requests.

 Responsibilities

• Deliver an outstanding experience to our merchants through all aspects of customer service/interaction/complaints,

enquiry (email, chat, phone) handling and strong follow up with both customers and stakeholders

• Manage Service Level Agreements (SLAs), Operating Level Agreements (OLAs) and compliance requirements with our

clients by resolving support tickets in a time efficient manner

• Troubleshooting merchant issues and requests via phone, email and chat

• Providing the team with new ideas/suggestions in relation to service

• Be trained across other operational teams to provide support, back up, and broaden your own knowledge of Nuvei


Qualifications

• Exceptional customer service mindset, with a history of going above and beyond for the customer

• Helpful attitude towards both our customers and your teammates

• Great attention to detail

• Excellent communication skills, and an ability to liaise with stakeholders at all levels

• Ability to juggle multiple tasks, priorities and working in a strong collaborative environment

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

• Flexible working arrangements, with a hybrid office and home setup.
• A dynamic, inclusive, and supportive work environment fostering collaboration, innovation, and creativity.
• Opportunities for career growth, with a focus on internal promotions and employee development.
• A global bonus plan recognizing contributions across the organization.
• Volunteering programs that allow you to make an impact in the community.
• Employee recognition and reward programs acknowledging outstanding performance.

 LI-SR1

#LI-HYBRID

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Job Description

As a Customer Success Manager (CSM) at Campfire, you will be responsible for developing and maintaining customer relationships that drive retention, loyalty, and account growth. You will serve as the primary point of contact for post-implementation customers, ensuring a smooth transition to active use and supporting them throughout their experience with our software products.

Your responsibilities will include managing customer information for assigned accounts, including business requirements, satisfaction levels, use cases, and key contacts. You will play a key role in driving post-launch customer satisfaction through regular meetings, addressing concerns, organizing user training sessions, and identifying opportunities to increase user engagement.

Additionally, you will be responsible for managing customer success, including renewals of subscription licenses, exploring opportunities for account growth, and collaborating with internal teams to ensure alignment with customer needs. Your feedback will be valuable in helping to enhance the Campfire solution suite based on your understanding of customer experiences and requirements.

Qualifications

Successful Candidates Will Demonstrate:

• Ability to work in a collaborative team environment while also being able to execute work independently
• Ability to lead resolution for  complex business and technical issues independently and with a team
•  Meet project timelines and deadlines while producing high-quality work, enhancing customer relationships, and managing projects from initiation to completion
• Ability to identify the big picture in all components of decision-making using the top-down thinking approach
• Eagerness to learn and the ability to adapt to company culture
• Establish and maintain effective working relationships with peers, project team members, and customers
• Excellent verbal and written communication ability
• Ability to work in a fast-paced, start-up environment

Technical Skills

• Collaborate with cross-functional teams across various departments to deliver training, support, and successful project outcomes, ensuring alignment with customer needs across multiple geographic markets. Ability to take actions to enhance customer satisfaction, ensure productive use of software, and lead to software subscription renewals and expansions
• Develop customer success processes to ensure efficient and standardized outcomes for growing customer base
• Experience identifying and solving complicated problems in high-pressure time-sensitive environment
• Ability to work in a collaborative team environment with many employees as well as customer contacts, while also being able to execute work independently
• Demonstrated ability to create and maintain long-lasting and healthy relationships with customers.
• Automotive industry knowledge preferred

Work Experience

• 4+ years of relevant experience in a customer-facing role, preferably customer support, customer success or system implementation
• Experience in the computer software industry highly desirable

• Experience managing accounts with large B2B enterprises and driving customer satisfaction and success with key contacts within those enterprise customers

Educational Experience

• BA/BS degree in Business, Engineering, Finance, IT and/or related discipline

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We are Aftersell by Rokt, a hyper-growth Shopify ecommerce leader.

Aftersell by Rokt enables SMB companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce Network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly. In February 2024, Aftersell was acquired by Rokt.

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Customer Support Specialist

Compensation: $50,000 - $60,000 salary, employee equity plan grant & world class benefits.

Hours - 11am-7pm MST Saturday - Wednesday

Location - Edmonton

As a customer support representative at AfterSell by Rokt, you will play a pivotal role in ensuring customer satisfaction. Your primary responsibility will be to assist customers through live chat and email (using Intercom) to resolve any issues they encounter. This involves providing timely and accurate information, troubleshooting technical problems, and addressing concerns or complaints in a professional and empathetic manner.

About the role

• You’ll manage support tickets. You'll be working in Intercom to respond to live chat and email customer queries that come in.
• You'll guide our customers. You’ll work with our customers to educate them on how to use our app to be most successful.
• You'll address customer issues. While some tickets are fairly simple and straightforward, there may be more complex and deep rooted issues that require HTML/CSS skills to resolve. You will work to find solutions to these problems and bring it to the technical team if you’re unable to solve the issue.
• You'll collect customer feedback. We are extremely customer centric and we value every bit of feedback from our customers, whether it’s positive or negative.
• Join us at AfterSell by Rokt and be part of a dynamic team dedicated to empowering eCommerce merchants and driving success in the ever-evolving digital landscape.

About you

• You put customers first. You constantly put yourself in the shoes of our customers, thinking about the implications of what you're doing. This reflects in your work — thoughtfully communicating our product, advocating for customers at product meetings, etc.
• You have strong communication skills. You have the ability to teach and present concepts in a compelling way.
• You have good values. You have high integrity, strive for excellence, value respect (of others and yourself), and believe in the power of collaboration.
• You have an entrepreneurial drive. You are comfortable with rapid change and high pace excites you.
• You believe in hard work. You understand that the world's best companies are built by talented and hard working people.
• You know what the priority is. You know how to prioritize tasks effectively to drive progress and achieve goals.
• You're a first principles thinker. You are driven to solve the core problem, holistically, by working with people and using the resources available to you.
• You love what you do. You genuinely enjoy every aspect of your role, finding fulfillment in helping merchants succeed and contributing to the company's growth.

About Rokt’stars

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual $10,000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15 minute, online aptitude test which will be sent out to your application email. Successful candidates will be contacted to discuss next steps

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Description du poste

Le Client Success Manager est chargé d’engager, de nourrir et d’apporter le succès de manière proactive à nos clients tout en gardant à cœur les meilleurs intérêts d’Intelerad. Le Client Success Manager veille à ce que nos clients obtiennent les résultats souhaités à chaque étape de leur parcours et qu'ils tirent continuellement parti de la valeur de nos solutions et services.  Le Client Success Manager veille également à ce que les clients tirent continuellement le meilleur parti de nos solutions et services pour atteindre leurs objectifs tout au long du cycle de vie du client. 

Ce texte contient des citations et des appellations au masculin générique. Celles-ci doivent être interprétées comme inclusives de toute personne, indépendamment de son genre.

• Canaliser les commentaires des clients et recommander les améliorations les plus efficaces aux équipes interfonctionnelles d'Intelerad afin de garantir une excellente expérience client de bout en bout ; 
• Travailler en collaboration au sein d'Intelerad pour fournir des SOW qui gagneront plus de part de portefeuille et augmenteront la rigidité au sein du portefeuille d'affaires attribué aux clients ; 
• Générer un engagement sur nos services haut de gamme en promouvant la formation et en favorisant l'adoption de nouvelles solutions dans les besoins des nouveaux projets clients ; 
• Soyez la voix du client chez Intelerad grâce à un processus de boucle de rétroaction continue, surveillez les données d'utilisation des clients et dirigez des réunions avec les principales parties prenantes en utilisant vos compétences stratégiques pour la croissance des comptes ; 
• S'assurer que la feuille de route de développement est alignée sur les résultats souhaités par les clients, améliorer l'expérience client globale et apporter de la valeur ajoutée
• Évaluer et lancer des demandes de projet pour répondre aux besoins des clients et élaborer des SOW complets 
• Agir en tant que quarterback client en engageant les bonnes ressources pour mobiliser les équipes techniques internes afin d'atteindre les objectifs des clients 
• Gérer les escalades des problèmes des clients, agir comme liaison entre les départements techniques d'Intelerad et le client, assurer la résolution et recommander l'amélioration des processus. 
• Être le point de contact pour les problèmes critiques des clients et recommander des améliorations aux processus.   
• Présenter les progrès du client par rapport aux objectifs lors des revues commerciales 
• Comprendre les besoins commerciaux du client et créer et mettre à jour le plan de réussite/compte du client en conséquence 
• Générer de l'engagement et favoriser l'adoption de solutions tout au long du parcours client ; en particulier pendant : la mise en ligne, l'utilisation continue, les mises à niveau et les renouvellements de solutions - aider les clients à tirer le meilleur parti des mises à jour de produits et des nouveaux services dès qu'ils sont disponibles 
• Évaluer les besoins en formation, recommander des options de prestation et le développement de formations supplémentaires pour soutenir l’autosuffisance des clients. 
• Être le point de contact pour les problèmes critiques des clients et recommander des améliorations aux processus. 
• Atténuer les risques pour éliminer le taux de désabonnement dans le portefeuille d'affaires attribué 
• Autres tâches au besoin

Qualifications

• Baccalauréat en administration des affaires, en informatique ou dans un domaine connexe ou équivalent  
• Plus de 5 ans d'expérience dans des rôles en contact avec les clients 
• 3+ années d'expérience dans le domaine de la réussite client ou l'équivalent, dans l'amélioration de la satisfaction, de l'adoption et de la fidélisation des clients 
• Capacité avérée à démontrer la valeur des produits logiciels et des services professionnels 
• Capacité à établir des relations avec les clients aux niveaux opérationnel et exécutif 
• Expérience avérée en gestion d’équipe et capacité à faire preuve de leadership collaboratif 
• Expérience pour sécuriser et entretenir des relations de travail professionnelles et interagir avec les clients à tous les niveaux (l'expérience avec des dirigeants de C-Suite est un atout) 
• Compétences exceptionnelles en communication, en négociation et en leadership  
• Capacité à communiquer et à établir des relations avec la direction interne et les autres membres du personnel de l'entreprise 
• Ce poste nécessite jusqu'à 10% de déplacements, principalement en Amérique du Nord 
• Cette description de poste peut ne pas inclure toutes les tâches assignées et la portée du poste peut changer selon les exigences de l'entreprise.

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Job Description

The Senior Client Services Manager(SCSM) has accountability for the overall team and partnership day-to-day deliverables through the support of the Client Services Director (CSD). They have the ability to successfully provide leadership to the team by earning employee trust, motivating and inspiring great performance while fostering a positive environment that encourages collaboration, development and empowers decision making. Additionally, the SCSM successfully serves their customer by earning their trust and building strong relationships to achieve partnership goals. They model Cielo’s values and drive for team and partnership success. They maintain a culture of operational excellence and can clearly live and articulate Cielo’s “We Become You” promise.    

Work Location:This role is remote for candidates based in Colombia only.
Work Arrangement:The SCSM will have to travel to Bogotá or Cali when required.
Language requirements:Spanish, Portuguese and English.

Responsibilities  
Team Management:
- Lead all recruiting operations capabilities, including sourcing, screening, and coordination functions.
- Work with team day-to-day to meet performance goals and objectives. - Maximize the use of Cielo resources to meet goals.
- Responsible for hiring, performance management and career development for a recruiting team of smart, highly ambitious Cielo employees in a variety of recruiting and recruiting support roles.
- Work with the Client Services Director to develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others.
- Provide leadership, inspiration and coaching to the recruiting team.
- Establish regular communications with the recruitment team, such as 1-1 meetings, team meetings with established agendas or other regular touch points.
- Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies.
- Manage innovative programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals.

Client Relationships:
- Showcase an extremely high level of understanding and becomes fully engrained in the client organization including relationships with key stakeholders, organizational structure to further demonstrate “We Become You.”
- Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients.
- Work with Client Services Director to ensure execution of Strategic Account Plans in partnership with client HR and key stakeholders.
- Lead, develop and deliver team meetings and partner with CSD on annual and quarterly business reviews.
- Directly work with Recruiters and hiring leaders to foster relationships and build trust. Cielo Operational

Excellence:
- Support recruitment process needs of one or more clients.
- Responsible for Cielo-specific metric reports and P&L management.
- Manage the budget and ensure systems are in place to track expenses.
- Drive standardization, continue improvement and consistency of processes and procedures.
-  Effectively work as part of the Cielo Client Service Management team to share best practices and drive organizational initiatives.
- Additional duties as assigned.  

Qualifications

Education:
-  Bachelor’s degree is required. Equivalent experience may be considered. Experience: - Minimum of five or more years’ results-oriented leadership experience in talent acquisition or human resources.
- Experience leading both virtual and on-site teams in a corporate talent acquisition function either in-house or in an RPO environment.

- Experience recruitment in consumer brands, high volume. 

-Must be fluent in Portuguese and English; trilingual to include fluency in spanish highly perfered. 

- Must have experience leading teams and have proven strong client stakeholder management skills 
- Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools.

May consider Functional/Technical Knowledge, Skills and Abilities Required:
-  Strong proficiency in the Microsoft Office Suite.  

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Job Description

Summary  

insightsoftware is seeking a Learning Consultant to join our internal Learning & Development team.  This role is responsible for organizational development, communications, and consulting with the business to build learning programs aligned to our goals and in support of our employee value proposition to become your best professional self. 

Responsibilities

Product Certification Program

• Design, update and manage our product certification program to ensure the mastery at each level of certification for employees in partnership with subject matter experts.
• Create and manage a project plan and communication plan for new and/or updated product learning programs and communicate status to stakeholders.  Adhere to deadlines and ensure communications are sent announcing new programs.
• Report status of certification completions by employees and encourage adoption through internal marketing.
• Partner with internal stakeholders to manage prioritization of the development with the needs of our partners and customers.

Organizational Development

• Responsible for core learning programs for individual contributors across the organization; leverage off-the-shelf content and create company specific content as needed.
• Design and develop learning and development programs, curriculum, and processes aligned to our competencies and business goals for individual contributors across the organization.  
• Produce and facilitate virtual training programs as needed.
• Monitor and evaluate training program’s effectiveness, success and ROI and assimilate data for metrics reporting.
• Assist and partner with internal HR team in the design and implementation of programming to support initiatives such as, DEI, etc.
• Manage vendor delivered courses from contract execution to delivery and evaluation.

Communications & Change Management

• Manage and write the bi-weekly people newsletter distributed across the organization in collaboration with HR team members.  Incorporate L&D announcements in every issue to communicate visibility of available programs and courses.
• Manage the HR intranet content in collaboration with internal HR stakeholders to curate and update content on a regular basis.

Other Responsibilities

• Manage tuition assistance approvals and reimbursement requests as needed. 
• Maintain an understanding of training trends, developments and industry practices and share knowledge with L&D team.
• Facilitate new hire orientation for North America new hires occasionally.  Ensure new hires feel welcomed by providing a positive onboarding experience.
• Partner with our M&A Team to manage the HR onboarding process for newly acquired employees as needed.

Qualifications

Qualifications

• Bachelor’s Degree in Human Resources, Organizational Development, Instructional Design or equivalent combination of education, training, and/or experience in related field
• Minimum 3+ years of experience designing, facilitating, and developing learning programs at all levels of an organization
• Strong instructional design skills
• Experience with managing certification programs
• Experience in creating communications, newsletters, and familiarity with change management methodologies
• Must possess strong project management skills and business acumen
• Strong communication skills (both oral and written)
• Strong facilitation skills via remote learning platforms and communication technologies.
• Proficient in Microsoft Outlook, Teams, PowerPoint, Excel, and Word
• Proficient with course development tools including Rise or Articulate 360, Camtasia, and voice over tools such as Eleven Labs
• Learning Management System and assessment tool experience, ideally with Workday Learning and Questionmark
• Detail-oriented, self-starter ability to work independently
• Strong problem solver with the ability to present issues clearly and provide solutions
• Ability to organize and prioritize work to meet deadlines in a dynamic, fast paced environment
• ATD Certification preferred

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Job Description

The Regulatory Affairs Manager will provide direct regulatory support for screening products. This role will actively support development and implementation of regulatory strategies, premarket submissions, post-market change submissions, annual reports, labeling review, and other related activities. Responsibilities will include all aspects of product core team support, including planning and implementation of regulatory submission strategies, preparation of submissions, reviewing protocols and reports, and interpreting regulations and requirements. 

This position is an individual contributor role with expectations to be hands-on and will liaise closely with regulatory and cross-functional teams at Guardant Health to bring innovative diagnostic assays to market and keep them complaint.

Essential Duties and Responsibilities

• Support screening new product development and support and sustaining teams.
• Effectively prepare regulatory submission documents in adherence with applicable regulations for submission to U.S. government agencies.
• Support regulatory activities throughout product lifecycle and maintain registrations by ensuring regulatory compliance.
• Author, amend, and supplement new or existing submissions, annual reports, Q-submissions, premarket approvals (PMAs), etc.
• Review product related documents (e.g., plans, protocols, reports) and product labeling including marketing materials.
• Facilitate product approvals through effective communications and negotiations with regulatory agencies, and project teams. 
• Responsible for managing regulatory project workflow including prioritizing project deliverables and establishing timeframes for projects with cross-functional teams.
• Responsible for overseeing progress and completion of projects with project team members, ensuring timeframes and deadlines are met.
• Lead and coordinate internal tracking, authoring, and review of responses to requests from regulatory agencies.
• Identify project risk and develop alternate strategies or contingency plans as mitigation.
• Provide strategic advice to the cross-functional team in response to their queries, based on regulatory experience and area of expertise.
• Build and maintain a cooperative and respectful working environment. Be available as an internal resource for peers, advising on regulatory issues and strategies.
• Participate in the planning and execution of the regulatory strategic direction for the business.
• Provide updates to project teams and management regarding regulatory status and requirements of company products.

Qualifications

• Bachelor’s or higher degree in life sciences, engineering or related field with at least 7 years work-related professional experience. 
• 5+ years experience in a medical device or IVD regulatory affairs role, preferably in molecular diagnostics. 
• Experience with PMA, sPMA, 510(k), Q-Submissions, IDE, BDD, and other related regulatory submissions.
• Strong working knowledge of IVD and/or medical device development, design control, change control and cGMP / Quality Systems.
• Demonstrated experience with effectively preparing and coordinating regulatory submissions.
• Successful track record of securing and maintaining product approvals and registrations through application of strong communication and analytical skills.
• Awareness of regulatory issues and challenges associated with diagnostic and/or medical device development.
• Strong analytical skills and attention to detail.
• Excellent communication skills (verbal and written) and ability to convey complex issues in a straightforward manner.
• Outstanding organizational skills to balance activities for multiple projects.
• Self-started with ability to work independently with minimal supervision.
• Hands-on, action-oriented, and able to negotiate and collaborate effectively.

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We’re an ambitious, remote-first travel scale-up, looking to expand our marketing team with an exceptional creative designer (part time). If you’re a skilled graphic designer with a love for the outdoors, this is the role for you!

Read more about working at Much Better Adventures.

The Role:

We’re looking for a versatile creative designer to take ownership of our visual output across all marketing channels. This is a key role to support our marketing team by creating eye-catching, on-brand designs that resonate with our audience and bring our adventures, community and stories to life. 

This is a part-time role for someone with graphic design expertise, a knack for illustrations, and responsive design knowledge. You’ll work across digital ad creatives, organic social templates, newsletters, and ad hoc projects like premium content and partnership assets. Bonus points if you have experience with print, video, or animation.

Why You’ll Love It Here

We’re driven by a shared passion for unleashing the transformative power of adventure. As part of a small, focused team, you’ll shape our creative output across multiple channels, collaborating closely with the paid and organic marketing teams and in-house product designer.

We embrace a culture of learning and improvement, constantly evolving how we work to suit the challenges we face. You’ll find a supportive, collaborative environment where ideas are valued, feedback is encouraged, and experimentation is part of our DNA.

Key Responsibilities

Creative Concept Ideation and Development:

• Work with the marketing team to develop creative concepts and ideas to support campaign objectives.

Digital Ad Creatives:

• Design scroll-stopping, on-brand ad creatives for Meta, Google, programmatic channels, and other paid platforms.
• Experiment with different formats to optimise performance while maintaining a consistent visual identity.

Responsive Design

• Create visually compelling designs that work seamlessly across various screen sizes and devices, ensuring an optimal user experience.

Social Media & Organic Content

• Create templates and bespoke assets for organic social media campaigns.
• Design visually striking one-off pieces for key campaigns or launches.

Email & Newsletter Design

• Design reusable and flexible email templates for newsletters and campaigns.

Partnership & Premium Content

• Produce assets for partnerships (co-branded visuals, banners, etc.).
• Design layouts for premium content like magazine articles, infographics or long-form storytelling.

Illustration & Branding

• Use your illustration skills to enhance our brand visuals across the website, campaigns, and organic posts.
• Help us elevate our visual identity through original illustrated content.

Video and Animation

• Produce video assets to support social campaigns.
• Collaborate with our in-house video editor.

Ad Hoc Campaign Support

• Support creative needs for new trip launches, special campaigns, or one-off projects.

Skills and Experience

• Graphic Design Expertise: Proven experience designing for digital platforms, particularly paid ads, social channels, and email. Bonus points for HTML5 experience. 
• Responsive Design Knowledge: Experience designing responsive assets for the web, ensuring optimal usability and aesthetics across devices.
• Illustration Ability: A strong eye for hand-drawn or digital illustration styles, with the ability to create unique, adventure-themed visuals.
• Software Proficiency: Advanced skills in design tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign) or equivalent. Canva (or similar) familiarity is a bonus. 
• Video Collaboration: Basic understanding of video production or ability to work effectively with a video editor.
• Relevant Industry Experience: Proven track record of working within a brand marketing team or creative agency, delivering high-quality designs that align with brand strategies and goals.

Attributes:

• Creative & Adventurous: Passionate about adventure travel and able to bring that excitement to your designs.
• Detail-Oriented: Meticulous about design consistency and accuracy across formats.
• Self-Starter: Comfortable managing a part-time, remote role and prioritising tasks effectively.
• Team Player: Strong communication skills and the ability to collaborate with the marketing and video teams.

• An entrepreneurial and creative environment where great ideas are actively encouraged, and taking responsibility for them is expected
• The warm fuzzy feeling that comes with knowing you are making a huge difference to small independent businesses, local economies and communities
• 38 days holiday per year pro rata (inclusive of public holidays)
• Annual company performance-based bonus
• Flexible hours set up (40 hours p/w for full time roles), and a fully remote company
• Company-wide, adventurous meet-ups
• Experience what we do: everyone goes on a free MBA trip within their first year
• A £500 annual travel voucher to spend on an MBA trip/s
• 30% Employee discount, plus 15% friends and family discount for MBA trips
• Generous Pension scheme (UK employees only)
• Free access to private GP, and unlimited mental health support and counselling via our partner at BHSF.
• Budget to set up a remote working space and access to co-working spaces
• Supportive Maternity and Paternity Pay: we offer 16 weeks full pay if you’re the primary caregiver & 4 weeks full pay if you’re the secondary caregiver.

What does the typical interview process look like?

Our hiring process is fully remote, and all interviews are done online. Every application is carefully read by a real member of the team (no AI screening here).

• Stage 1: Initial application and automated screening Q&A
• Stage 2: A ‘get to know each other’ interview, to find out more about your experience and see if we’re a good fit. (approx 30–45 mins)
• Stage 3: A project assignment, plus preparation for a short presentation to be given in the interview.
• Stage 4: In-depth interview where we review your assignment, listen to your presentation, with two members of the MBA team. (Approx 60–90 mins)

Job ‘Need to Know’ details:

• Preferred Start Date: Jan / Feb 2025
• Salary Range: £30,000 - £40,000 pro-rata based on a part-time (20-25 hours per week) commitment. Compensation will depend on experience and skill level.
• Working Hours: a part time role is 20-25 hours per week, with core hours being 1000 - 1500 GMT (regardless of where you are based), and a flexible hours policy for the remaining time.
• Location: you must be resident either in the UK or in Europe (max +2 hours GMT) 
  Note: Contract and benefits will vary depending on which country you are based in - this will be discussed at an appropriate stage in the interview process.
  
  

We are an equal opportunities employer and strongly encourage applications from a diverse range of backgrounds and industries. Our flexible working arrangements are designed to support everyone in the team to achieve that important work/life balance in a way that works for their particular circumstances.

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Job Summary:

The DevOps Lead at CEQUENS oversees the development and operations team, ensuring seamless integration and continuous delivery of applications with a focus on automation, scalability, and infrastructure reliability. This role is pivotal in managing the deployment pipeline, from code development through all stages of production, optimizing processes, and maintaining system health. The DevOps Lead collaborates with software development, QA, and IT operations teams to enhance the deployment cycle and infrastructure management practices.

We are seeking a highly skilled and experienced DevOps Lead to spearhead our DevOps team. This individual will focus on Application Operations (AppOps), ensuring seamless deployment, availability, and performance of applications across environments. The ideal candidate should be proficient in Kubernetes (K8s), CI/CD pipelines, automation frameworks, and have a strong understanding of SLA management.

Main Areas of Responsibility::

1.   Team Leadership:

• Lead, mentor, and manage a team of four DevOps engineers.
• Foster a culture of collaboration, innovation, and continuous improvement within the team.

2.    AppOps & Operations Management:

• Own and enhance the AppOps lifecycle, including deployment, monitoring, troubleshooting, and incident response.
• Ensure adherence to the platform’s 99.99% SLA through proactive monitoring and performance optimization.
• Define and enforce SLOs, SLIs, and operational metrics.

3.   Automation & CI/CD:

• Design, implement, and optimize CI/CD pipelines to ensure smooth and fast delivery.
• Automate repetitive tasks to improve efficiency and reduce operational overhead.

4.   Infrastructure Management:

• Manage and optimize Kubernetes clusters for scalability, reliability, and cost-efficiency.
• Collaborate with architecture and engineering teams to ensure infrastructure aligns with application requirements.

5.   Security & Compliance:

• Implement and maintain security best practices in all DevOps processes.
• Conduct regular compliance checks and audits as per company policies.

6.    Incident Management & RCA:

• Lead incident response efforts, including root cause analysis (RCA) and post-incident reviews.
• Develop playbooks and disaster recovery plans to ensure swift recovery during outages.

Qualifications and Skills:

• Experience: 6+ years in DevOps roles, with at least 2 years in a leadership capacity.
• Technical Expertise:

1. Strong hands-on experience with Kubernetes and container orchestration.
2. Proficiency in building and managing CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI/CD).
3. Expertise in scripting and automation tools (e.g., Python, Bash, Terraform, Ansible).
4. Solid understanding of SLA management, monitoring tools (e.g., Prometheus, Grafana, New Relic), and incident management practices.
5. Experience with cloud platforms (e.g., AWS, GCP, Azure).

• Leadership Skills: Proven ability to lead teams, resolve conflicts, and drive results.
• Problem-Solving: Analytical mindset with a proactive approach to resolving complex issues.

Preferred Skills and Certifications:

1. Certifications in Kubernetes (CKA/CKAD) or cloud platforms.
2. Knowledge of AppOps-specific tools and practices (e.g., Helm, Canary Deployments, Ansible, Terraform …).
3. Familiarity with SRE practices, including error budgets and chaos engineering.

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For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We’re growing fast and we want to make sure that we scale from thousands to hundreds of thousands so we’re looking for a Site Reliability Engineer to join our SRE team.

Our product is built with a microservices architecture deployed on the Kubernetes platform. Our SRE team is responsible for deploying, monitoring, optimizing, and securing our cloud infrastructure and company software; both rapidly expanding. Automation is at the core of what we do. If you love working with new technologies, open-source software, and solving complex problems on highly distributed systems then this is the job for you! You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission-critical infrastructure and ensuring the highest levels of availability, performance, and security. 

Responsibilities

As a Site Reliability Engineer in this team with an emphasis on Tools and Automations, you will be responsible for the following:

• Develop tools and automations to make operations and deployments simpler and more robust.
• Operate, deploy, and monitor cloud services from development to production.
• Working in a highly cross-functional team with Developers on designing, releasing, and troubleshooting production systems.
• Be responsible for the availability, scalability, and performance of our systems.
• Troubleshoot issues, do capacity planning, and analyze system performance.
• Lead projects within the team and be responsible for their timely delivery.

• BS/MS degree in Computer Science, Engineering (or a proven strong background)
• Excellent communication skills in English, particularly written communication.
• Analytical, troubleshooting and sysadmin skills
• Passion for cutting-edge cloud technologies and automation
• Strong curiosity for discovering new insights and eager to challenge the status quo
• 2+ years of relevant work experience, including programming experience
• Experience with Kubernetes platform and technology stack
• Experience with a major cloud provider (GCP and AWS preferred)
• Experience with configuration management and orchestration tools (e.g., Ansible, Terraform)
• Experience with centralized logging, monitoring systems, and tooling frameworks
• Knowledge of Linux systems
• Familiarity of at least one programming language (preferably Go, Python, C++)
• Oh, and if you're into DevOps technologies and the CNCF ecosystem, but have experience with other frameworks, please do apply. We value quality engineers, not the tools they've used.
• Preferred qualifications:
• Bonus: Familiarity with Relational Databases 
• Bonus: Familiarity with NOSQL databases (MongoDB, Redis, Elastic, etc.)
• Bonus: Networking skills, especially TCP/IP, HTTP, DNS and load balancers

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant, and intellectually challenging environment, we are offering:

• ???? Comprehensive Health Coverage: A robust health insurance plan that includes coverage for your dependents.
• ???? Competitive Compensation: An attractive salary paired with a performance-based bonus plan.
• ???? Flexible Work Model: Enjoy the best of both worlds with a hybrid setup—two days working from home and three in the office.
• ????️ Top-Tier Tools: Apple gear and access to the latest productivity tools to help you excel.
• ???? Stay Connected: A mobile data plan to keep you online wherever you are.
• ???? Delicious Perks: Fresh, tasty food at the office to fuel your productivity.
• ???? Generous Time Off: Take the time you need to relax and recharge with our ample PTO policy.

Workable is most decidedly an equal-opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

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Job Description

The Scrum Master serves as a change agent and helps facilitate the scrum process, protects the team from interference, and removes obstacles so that the team can deliver the sprint goal. Working alongside the Product Owner, this role aligns the team with the vision, sprint goals, and other key objectives. They remove impediments, coach external distractions, and help create a safe working environment for the team. They are innovators who constantly seek continuous improvement to guide and build higher performing teams.

The Scrum Master has a primary responsibility to help the self-organizing, self-managing team achieve its goals.

RESPONSIBLIITIES:

• Facilitates daily scrums, sprint reviews, retrospectives, and sprint planning meetings across multiple agile teams.
• Serves as a coach and mentor to the teams, helping build high-performing groups and strengthening understandings of agile/scrum concepts and principles.
• Prioritizes transparency and communication to build trust with business leaders.
• Identifies and implements ways to strengthen agile teams and the organization through agile/scrum concepts and principles.
• Ensures agile team’s actions are aligned with the project goals and vision and that the agile team’s progress and successes are highly visible to all stakeholders.
• Assists the Product Owners and the agile teams in identifying trade-offs between short- and long-term benefits to drive shared vision.
• Fosters communication and close cooperation between all team members, encouraging cross-training and mutual support.
• Works with other Scrum Masters to increase the effectiveness of the application of scrum in the organization.
• Shields the teams from external interferences and removes all impediments to the team’s success.
• Partners with Supply Chain Functional Teams to support successful outcomes for the enterprise.

POSITION LOCATION:

This position is eligble to work in a remote environment. The salary range for this position is $115,000-$130,000 depending on experience and other variables. 

Qualifications

• Bachelor’s degree in relevant field.
• 4+ years of relevant work experience with agile, scrum. Kanban is a nice to have.
• Agile Certifications, preferably via Scrum Alliance or Scrum.org (CSM, PSM I, PSM II, PSK I) or ProKanban.org (PK I).
• Ability to build trust and rapport, creating a comfortable and effective work environment.
• Proven track record in coaching scrum teams 
• Experience working with supply chain functional teams to deliver tools and capabilities to support business goals.
• 3+ years of experience in leadership or project team role preferred.
• Extensive experience with JIRA/Confluence or other software to help agile teams visualize their work.
• Good understanding of end-to-end supply chain business processes and complexities.

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Who we are

A coaching and learning ecosystem for talented and passionate tech professionals where you can find your next career goal in a diverse and multidisciplinary environment. At Agile Actors, you will experience continuous growth and development through coaching, learning, and practice! An innovative self-paced personal development and rewarding model will support your advancement along with the necessary tools, appropriate learning material, and real projects from organizations that are leaders of the industry (both domestic and international), such as RedHat, Swissquote, Austrian Post, etc, cultivate a continuous growth mindset!

Key Responsibilities:

• Lead and manage the recruitment process from end to end, ensuring a seamless candidate experience
• Develop and implement recruitment strategies aligned with company goals and hiring needs
• Manage a team of talent acquisition specialists, providing guidance, mentorship, and ensuring team success
• Build and maintain strong relationships with hiring managers to understand their needs and provide strategic recruitment solutions
• Oversee the creation of job descriptions, job postings, and ensure they align with company branding and values
• Utilize a variety of sourcing techniques, including job boards, social media, networking, and direct outreach, to attract top talent
• Analyze recruitment metrics and provide insights to improve processes and hiring outcomes
• Lead interview processes, perform semi-structured HR interviews and ensuring consistency in candidate assessments
• Foster an inclusive and diverse hiring strategy, ensuring we build a balanced and equitable workforce
• Stay up-to-date with recruitment trends, best practices, and legal requirements to ensure compliance in all recruitment activities
• Organize and participate in career events. Be an Agile Actors Ambassador

Key Qualifications:

• 5+ years of experience in recruitment, with at least 2 years in a leadership or team management role
• Proven track record of successfully hiring for a range of roles, from entry-level to senior positions
• Leadership and people management skills with the ability to motivate and guide a team of Talent Acquisition Specialists
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization
• Problem-solving abilities and the capacity to think strategically while handling multiple priorities
• Familiarity with applicant tracking systems (ATS), recruitment software, and other tools
• Experience working in fast-paced, high-growth environments
• A passion for creating an exceptional candidate experience and for building diverse teams

Why Join us?

At Agile Actors, we believe in a people-centered culture where your growth and development take center stage. Here, you’re empowered to work on the most important product—yourself! Collaborate with tech experts, stay ahead with cutting-edge skills that match market needs, and grow continuously in an environment designed to support your success.

• Personal Development Plan tailored with your coach to align with your career aspirations.
• Internal Coaching Program empowering your growth, with experienced Coaches supporting both technical and soft skills development.
• 360° Continuous Feedback Model to keep your skills and performance aligned with your goals.
• Unlimited Training & Learning resources to cover all aspects of your professional growth.
• Career Development Pathways offering mentoring, leadership programs, and opportunities to enhance technical and leadership skills.
• Chapters (Internal Communities) for sharing knowledge, mentoring, and shaping technology’s future.
• Diverse Customer Ecosystem offering dynamic opportunities for career growth and development.
• Onboarding Buddy to support and guide you from day one.
• Tailored Remuneration Package that recognizes your expertise with a competitive salary and benefits.
• Private Health Care Insurance to ensure your physical well-being.
• Psychological Support through a professional helpline for you and your family, with 5 free sessions included to promote mental well-being.
• Flexible Working conditions with fully remote options tailored to your assigned account.
• Work-Life Balance with a culture that promotes flexibility and sustainability

By clicking "Apply" for this Job, you agree that you have read and accepted our Data Protection Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein.

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Job Description

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

Qualifications

Who are you

We’re looking for people with the right attitude. A desire to learn and grow. We want great people who want to be part of great teams. Both graduates and experienced professionals are welcome to apply.

• Excellence communication skills both oral, writing and listening in English.
• Bachelor degree in Computer Science or demonstrable experience, with focus on Microsoft technologies. Knowledge on Active Directory and O365 Apps are a must. Knowledge on Entra ID, Intune and ITIL are very good to have.
• At least 2-3-year experience in a similar position.
• Highly service oriented to ensure a high customer satisfaction.

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Descripción del empleo

• Apoyar en la planificación de acciones tácticas pagadas, con el objetivo de aumentar leads calificados y ventas de las cuentas asignadas.
• Gestionar y monitorear el presupuesto trimestral y anual de acciones en e-commerce, redes sociales y campañas puntuales para otras cuentas asignadas.
•  Proponer estrategias efectivas e iniciativas de marketing digital a través de SEM, SEO y SMM, monitorearlas constantemente de acuerdo con los KPIs establecidos (CPC, CPL, CPA) y generar informes de resultados.
• Implementar campañas digitales con medios propios y en coordinación con la agencia para las cuentas asignadas.
• Presentar los resultados de las campañas digitales a los interesados y realizar sugerencias de nuevas inversiones.
• Asegurar que los materiales de campañas, contenidos y acciones especiales estén alineados con la estrategia de marketing digital.

Requisitos

• Profesional Marketing, Ciencias de la Comunicación, Publicidad, Estadística Informática, Administración o afines.
• Contar con especialización en Marketing Digital
• Experiencia mayor a 2 años como Analista Digital en cuentas de branding y performance.
• Dominio de Meta Ads, Google Ads y otros.
• Manejo avanzado de herramientas de analítica, por ejemplo:
  • Indispensable: Google Analytics 360, Meta Business Suite y Looker Studio.
  • Deseable: Power BI, Oracle Eloqua, Sales Force CRM.

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Egon Zehnder is one of the world’s foremost leadership and talent consultancies. Our firm provides senior-level executive search, board search, advisory, CEO succession, family business advisory, as well as leadership assessment and development to the world’s most respected organizations. With more than 600 consultants in 66 offices and 36 countries, we work closely with public and private corporations, family-owned enterprises, and nonprofit and government agencies to help them define great leadership in the face of changing economic conditions, emerging opportunities, and evolving business goals.

Egon Zehnder, one of the world’s foremost leadership consultancies, is seeking an experienced Marketing and Event Coordinator to join their global team. In this new role, you will support the execution of the global marketing strategy, with a particular focus on event management. As part of a global team, you will cover several aspects of marketing and communications, contributing to impactful initiatives that drive brand awareness and client engagement.

Key Responsibilities:

• Project Coordination: Coordinate global marketing campaigns and assist with execution support. Track and improve event organization processes, manage success metrics, and enhance event management tools.
• Event Planning: Establish and communicate best practices to ensure consistent and measurable event experiences. Utilize tools like different email marketing platforms to send out invitations and drive engagement. Improve event organizational tools and processes.
• Marketing Support: Collaborate with the Global Marketing Team to support colleagues in building trusted relationships with senior executives through brand, content, social media, partnerships, and events. As part of a global team, cover several aspects of marketing and communications, contributing to impactful initiatives that drive brand awareness and client engagement.
• Competitive Analysis: Collaborate with key stakeholders to understand the competitive landscape.

• 2-5 years in business marketing, especially in event management and multi-channel marketing. Experience in professional services is a plus.
• Strong team player with a track record of success in managing stakeholders across complex, global projects.
• Experienced in coordinating multiple projects at once with diverse stakeholders on tight timelines.
• Knowledge of email marketing and/or invitation processes.
• Ability to adapt to different cultures and work styles for global success.
• Proficient in English (German would be a plus).
• A person who is organized, results-driven, and adaptable, with a curiosity to learn new marketing skills. Previous marketing event coordination experience is a plus.

At Egon Zehnder, we operate as one unified team with expertise across industries, functions, and geographies. Our organization can be described as high-performing and collaborative, combined with a caring and respectful culture. Employee safety, well-being, and engagement are top priorities and at the core of our culture. We are proud to build relationships and live our Values through our Employee Resource Groups and initiatives. We have global programs focused on:

• Wellbeing,
• Sustainability,
• EZ+ (LGBTQ+),
• Neurodiversity, etc.

Be part of an international, highly professional, dynamic, and close-knit team! In addition to a competitive salary, we offer an annual performance-based bonus to reward our employees for their hard work and dedication. We offer additional paid holidays between Christmas and New Year, allowing our employees to spend time with their families and loved ones during the festive season. Our private medical care package ensures that our employees have access to high-quality medical care when they need it most. To support our employees in their personal and professional development, we offer free language courses in English, French, German, Hungarian, and Italian. We understand the importance of work-life balance, and our flexible hybrid work model allows our employees to work from home or in the office, depending on their needs and preferences. The policy varies by country and is subject to change by Egon Zehnder at any time. Our cafeteria provides a variety of meal options for our employees to choose from, ensuring that they have access to healthy and delicious snacks throughout the day.

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Job Description

About the opportunity

(This role can be worked from anywhere within the UK remotely)

You’ll join Xplor Fitness & Wellbeing and our Revenue Operations team, reporting into the Revenue Operations Manager, Insights. In this role, you will be responsible for architecting our marketing automation engine through Pardot lead nurturing, campaign workflow design, and data management between Pardot, Salesforce, and WordPress. You will work closely with our Marketing, Sales, and Operations teams to develop, deploy, and track automated marketing interactions.

● Scaling marketing automation by building and designing campaign workflows (lead scoring across Pardot and Salesforce, A/B testing, nurture campaigns, email blasts, unique calls to action, embedding forms)

● Defining and documenting the functional and technical requirements for executing (developing, deploying, managing, tracking, and measuring) automated campaigns

● Quantitative planning, tracking, and performance measurement of marketing activities across platforms

● Reporting on and optimizing marketing campaigns

● Driving demand generation programs across multiple channels including webinars, emails, content syndication, digital marketing, and events as needed

● Streamline data collection and lead assignments

● Setup and seamlessly pass custom value strings across emails, forms, and landing pages

● Working cross-functionally across different departments

● Consistently seeking out best practices and new, innovative ideas

Qualifications

What would make me a good candidate?

● B2B marketing programs experience (Salesforce, Pardot, Hubspot, Zapier, Gravity Forms, etc.)

● Logical and technical thinker – likes to build processes and solve problems

● Excellent attention to detail and organization skills

● Pardot certification preferred

● Experience using Salesforce

● Working knowledge of HTML, CSS, and JavaScript preferred

● Experience creating multi-channel campaigns

● Self-starter, willing to roll up your sleeves and do the work

● Applicable marketing automation skills

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What you'll do and how you'll make an impact:

Learning is the only human superpower. It’s a gateway through which knowledge becomes a virtue, a value, a product, a skill, a prerequisite, a motive, and a competitive advantage.

LearnWorlds’ vision is to enable individuals, businesses, and communities to leverage the power of learning, improving lives, and cultivating a brighter, more resilient future for everyone.
Our mission is to stand out as the ultimate adaptable e-learning solution, tailored to meet the diverse, advanced and intricate business models of contemporary organizations.

We are committed to delivering unmatched flexibility in our offerings, ensuring that businesses, individuals, and communities can effortlessly embrace knowledge empowerment as a cornerstone of their growth and success.

The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell them on a B2B/B2C function. Today, LearnWorlds has c.10,000 customers in more than 140 countries and our team is fully remote. However, we also offer the option of working from the office for those who want to mix things up. We have offices in Athens, Crete, and Limassol.

About the role:

We are looking for a Senior Growth Marketing Manager to join our dynamic team at LearnWorlds. This is a pivotal role for a seasoned marketing generalist who thrives in a fast-paced, scaling business environment. You will take ownership of marketing initiatives across multiple stages of the funnel—from demand and lead generation to lead activation and conversion—balancing strategic vision with hands-on execution.

This role offers a unique opportunity to work in a collaborative, cross-functional "tribe" structure that fosters shared purpose and innovation. You’ll be part of a dynamic environment where you can influence business outcomes, grow professionally, and contribute to high-impact projects that shape the future of edtech and e-learning.

It’s an exciting chance to directly influence business growth by identifying and solving complex challenges, building efficient processes, and executing innovative campaigns. You’ll be both a strategist and a doer, driving results through collaboration and initiating approaches to unlock growth in an increasingly competitive market.

Responsibilities:

• Develop, execute, and continuously refine integrated multi-channel marketing strategies that drive measurable growth.
• Identify new opportunities for revenue growth through market research, audience insights, and competitive analysis.
• Spearhead initiatives that tackle business challenges and elevate marketing performance to unlock incremental growth.
• Execute campaigns end-to-end, including copywriting, content creation, and development of campaign assets.
• Manage all aspects of multi-channel campaigns (e.g., performance marketing, content marketing, events, webinars, sponsorships).
• Leverage marketing automation tools to nurture and convert leads across the buyer journey.
• Establish and optimize workflows to improve efficiency and outcomes across teams.
• Collaborate closely with Sales, Product Marketing, Creative, and external vendors to ensure alignment and seamless execution.
• Serve as a key liaison for internal teams, ensuring campaigns are strategically integrated into broader business initiatives.
• Navigate the challenges of a high-growth environment, proactively solving problems and refining processes to support rapid scaling.
• Continuously test, analyze, and optimize campaigns to maximize ROI, using data to inform decisions.
• Stay ahead of industry trends to identify innovative approaches that set us apart in the competitive landscape.

• 5+ years in marketing roles, with at least 1 year in a senior or generalist capacity, managing full-funnel, multi-channel campaigns and driving measurable growth.
• Proven success in a high-growth B2B SaaS company (e-learning or edtech experience is a plus).
• Strong understanding of the full marketing funnel and the ability to adapt strategies for different stages.
• A visionary mindset to initiate growth strategies and the hands-on ability to execute them.
• Exceptional project management skills, with a track record of implementing processes and delivering results in cross-functional environments.
• Ability to manage multiple projects with overlapping deadlines, ensuring quality and timely delivery.
• Self-starter mentality with a proactive approach to identifying areas of contribution and driving impact.
• Comfortable navigating ambiguity and solving complex business challenges in a scaling organization.
• Exceptional English communication skills, both written and verbal.

Nice-to-Have:

• Familiarity with advanced Excel or data analysis tools to support performance tracking.
• Experience in the educational technology or e-learning industry.

• Private life and health insurance plan
• Fully remote work if you prefer to work from home, apart from when we have team meetings a few times per year
• Your personal annual training budget
• An annual home office allowance to set up your personal space
• Company laptop
• 23 days of paid time off
• 3 early summer Fridays in July and August
• A free LearnWorlds School to build and sell your own courses
• Work in one of the globally top 5 e-learning courses platform
• An opportunity to grow alongside us and shape the look and feel of tomorrow's e-learning
• An entrepreneurial, international, and highly motivated team with a flat hierarchy that will both challenge you and help you reach your highest potential
• Annual company retreats (see the video of our latest retreat).

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About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

Reporting directly to the Singapore Marketing Manager, you will play a pivotal role in the overall marketing strategy across all omni channel touchpoints - including digital, retail and influencer pillars for Singapore. You will also be responsible in developing and executing campaign and content strategies to elevate Love, Bonito’s brand awareness and love, increase product visibility, and drive sales growth. 

You will work closely with the HQ Marketing and Singapore Retail and Merchandising teams to develop brand moments, compelling content angles for product launches, and effective local marketing campaign levers to ensure overall business goals are attained.

You should have / be

• A passion for full-funnel growth with astute analytical acumen
• A genuine interest in fashion and general lifestyle and consumer products
• An ability to think & work strategically and systematically
• A self-starter, resourceful, proactive and hands-on approach
• Strong project management, multitasking and execution abilities
• Strong communication and persuasion skills to inspire and influence internal (HQ and Singapore) as well as external stakeholders 
• Strong collaboration with cross-functional teams in driving campaigns and projects
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; Growth Mindset; We’re Better Together!

Main responsibilities

• Collaborate with Global Marketing and Creative teams to develop brand moments and effective marketing campaign levers aligned with overall business outcomes and brand objectives
• Plan and execute compelling, performance-driven and brand-led campaigns across multiple marketing touchpoints, ensuring a smooth customer journey online and in-stores
• Stay informed on evolving trends, social issues, and consumer behavior to identify and implement innovative campaigns and initiatives. This includes developing influencer strategies that encompass influencer and media seeding, content collaborations, and partnership campaigns, all designed to create impactful and engaging experiences.
• Coordinate with cross-functional teams to integrate campaign elements seamlessly across various channels and touchpoints
• Liaise with external partners and vendors to for partnerships and collaborations
• Monitor performance metrics and provide actionable insights for continuous optimization and improvement

Critical success factors & key challenges

• Singapore (online and retail) performance: Traffic, NSBR, CR%, NC%, AOV
• Support in management of Singapore Marketing Budget
• Support in local campaigns & content project execution

• 1-2 years of relevant work experience in marketing or communications with an omnichannel or direct-to-consumer brand marketing or communication role, or from an advertising agency ideally in account management or account management-planner hybrid role
• Proficient with the entire marketing mix – you have a good knowledge of how and when to leverage different marketing channels for brand activation
• Solid hands-on experience on how to plan an end-to-end marketing rollout for new campaigns
• Strong project management skills with the ability to manage multiple priorities and deadlines
• Excellent communication and collaboration skills, with the ability to work effectively across diverse teams and stakeholders
• A performance-driven attitude with a hunger for results
• Analytical mindset with a focus on data-driven decision-making
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A Love, Bonito ambassador who believes in and embodies our culture and core values
• Relevant degree in business, marketing communications or other relevant fields

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

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Axurians are innovators at heart, driven by a mission to make the internet safer for everyone. Our core values of putting the customer first, taking true ownership, and pursuing smart results define our unique culture. We offer a dynamic and flexible environment where creativity, maturity, and initiative are celebrated. As part of our global, world-class team, you'll collaborate across borders to deliver cutting-edge external cybersecurity solutions. Join us at Axur, where your ideas and expertise will shape the future of digital experiences.

We believe in creating an inclusive hiring experience for everyone. With our fully online selection process, all stages are conducted remotely. If you require any accommodations, please let us know in the application form, where you can indicate any necessary adjustments, and we'll be happy to assist.

Are you a creative, organized, and customer-focused person? Do you thrive in dynamic environments and enjoy crafting strategies that foster long-term relationships?

We are looking for a Customer Marketing Specialist to join our team, playing a key role in engaging and delighting our existing customer base. If you're proactive, communicative, and love working collaboratively to create impactful marketing initiatives, this is your chance to make a difference! And you can work remotely from anywhere in the world!

A typical workday might include:

• Designing and executing customer engagement initiatives to foster long-term relationships, avoid churn, and increase upsell opportunities, including email marketing, customer events (both virtual and in-person), and loyalty programs;
• Collaborating with the Customer Success team to gather feedback and insights, ensuring marketing strategies align with customer needs;
• Creating tailored content for customers, such as newsletters, case studies, and educational materials, to showcase product value and features;
• Working with Product Marketing to inform customers about updates, upsell opportunities, and value-added features;
• Engaging customers to review us on platforms like Gartner Peer Insights;
• Managing marketing budgets efficiently;
• Analyzing and reporting on the performance of marketing initiatives, providing insights for continuous improvement;
• Developing strategies to build, manage, and nurture Axur’s CTI Community through forums and social media;
• Managing promotion and rewards programs for our customer base.

Indispensable Requirements:

• Experience: 3+ years in a customer-focused marketing role, with proven experience in customer engagement or a similar position.
• Languages: Advanced/Fluent Portuguese; Advanced/Fluent EnglishorSpanish.
• Skills:
• Strong project management and organizational abilities to handle multiple campaigns simultaneously;
• Exceptional communication skills to craft compelling messages for different customer segments;
• Familiarity with CRM and marketing tools such as HubSpot or Salesforce;
• Analytical mindset to measure campaign performance and provide actionable insights;
• Creative problem-solving abilities with a customer-first mindset.
  

Additional Qualifications.

• Previous experience in community management (e.g., WhatsApp);
• Hands-on experience in events organization (internships, volunteer work, or personal projects);
• Experience in B2B marketing and the tech industry.
• Education: A degree in Marketing, Communications, Business Administration, or a related field.

• Home office assistance: an allowance of R$ 2,000.00 in the first month to buy all the items for your home office. Axur will send only the laptop (which must be returned to the company in case of departure);
• Flexible benefit of R$ 924,00 per month;
• Health insurance and dental plan (Bradesco Top Nacional);
• Prudential Life Insurance;
• Annual Employee Bonus Plan;
• Possibility of Employee Stock Options Plan (equity participation in the company);
• Anywhere Office work model;
• Super flexible hours;
• TotalPass;
• Language classes and a platform for study with more than 25 idioms.
• Culture focused on the individual development of Axurians (360º evaluation and Individual Development Plan (IDP);
• Agreements and partnerships for individual development (Coursera, Udemy, OpenEnglish, Fisk, MBA USP ESALQ, and others);
• Internal Rewards Programs (Best Recruiters, and others)
• Parental Leave Program (Pregnant and Companion; Adopter and Adaptation period).

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Buyer is responsible for the purchasing, scheduling, and expediting of purchased parts within their assigned commodity to include raw material, fabricated to print or off the shelf components. Responsibilities include developing good supplier relationships, as well as expanding and qualifying new suppliers. Cost control functions will include competitive quoting while optimizing quality, inventory, reliability, delivery, and cost of StoneAge’s parts and accessories. The Buyer shall exemplify and foster the StoneAge OWN IT mindset, values, and self-leadership principles. 

This position has a starting salary range of $50,000 to $60,000, depending on experience and reports to the Supply Chain Senior Manager. 

• Responsible for maintaining inventory of Purchased Parts according to parameters established by the management team. 

• Purchase parts to include (but not exclusive to) Fabricated to print, raw materials, consumables, off the shelf and subcontracted items. 

• Coordinate with Suppliers on quality and scheduling issues during the procurement cycle. 

• Maintain and foster positive Supplier relationships while monitoring their ability to perform. 

• Responsible for the identification of new Suppliers in area of expertise as well as their qualification, quality, and development. 

• Analyze price breaks vs. order quantity and trends usage. 

• Serve as interface between Quality Control, Engineering, and Vendor to quickly resolve quality issues through temporary containment countermeasures and monitoring of the corrective action request process. 

• Act as back up for other buyers when required. 

• Prepare RFQ’s. 

• Negotiate purchase orders and supply contracts. 

• Assistance in the process of returns, resolving receiving discrepancies and billing discrepancies. 

• Ability to establish and maintain positive working relationships with other employees and to communicate and interact effectively with management and team members at all levels through both verbal and written means. 

• Must have a continuous improvement mindset 

• Demonstrates the “Own It” mindset and fosters the mindset. 

• Be a Great Teammate 

• Practice Self-Leadership 

• Deliver on the StoneAge Assurance Promise 

• Any other duties requested by Supply Chain Senior Manager. 

KNOWLEDGE AND TRAINING REQUIREMENTS 

The Buyer must have: 

• Basic knowledge of materials, machining and manufacturing processes 

• Ability to establish and maintain positive working relationships with suppliers as well as other employees. 

• Understand basic cost and inventory accounting procedures. 

• Good negotiating skills 

• Attention to detail. 

• Experience with MRP systems and basic analysis of purchasing requirements as well as Microsoft Office software. 

OTHER INFORMATION 

• Some travel to visit suppliers may be required. 

• Extended working hours may be needed at peak times or when short staffed.  

• We value the diversity of the people we hire and serve. Diversity at Our Company means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

StoneAge offers a comprehensive benefits program that includes:

• Group health, dental, and vision insurance
• Life insurance
• Long-term disability insurance
• Paid time off
• Paid holidays
• 401(k) plan with a guaranteed match
• Paid parental leave
• Wellness rewards program, and much more!

Even more exciting, we are an employee-owned company with profit-sharing and anEmployee Stock Ownership Plan ("ESOP"), in which shares of company stock are allocated to eligible employees each year.

Our "Own It" mindset captures what many of us consider the biggest benefit of all: a highly engaged, collaborative workplace where everyone matters and every employee makes a significant impact.

Please visit our website at www.stoneagetools.com to get a better sense of our company and ouremployee-owned culture!

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Job Description

We are seeking a visionary and analytical Product Manager to join our dynamic team in Alpharetta, United States. As a Product Manager, you will play a crucial role in driving the development and success of our products from conception to launch and beyond.

• Lead the entire product life cycle from strategic planning to tactical activities
• Develop and maintain a product roadmap aligned with company goals and market demands
• Conduct market research and analyze data to identify customer needs and market opportunities
• Collaborate with cross-functional teams including engineering, design, and marketing to ensure successful product development and launch
• Define and analyze metrics that inform the success of products
• Create compelling business cases and presentations for stakeholders
• Gather and prioritize product and customer requirements
• Work closely with UX designers to create intuitive user experiences
• Manage the product backlog and prioritize features for development sprints
• Stay up-to-date with industry trends and competitor activities

Qualifications

• Bachelor's degree in Business, Computer Science, or related field; MBA or product management certification preferred
• 1+ years of experience in product management with a track record of successful product launches
• Strong knowledge of product management methodologies such as Agile and Scrum
• Excellent analytical skills with the ability to translate data into actionable insights
• Proficiency in project management tools like Jira or Trello
• Outstanding communication and presentation skills
• Proven ability to lead and influence cross-functional teams
• Experience in conducting market research and identifying customer needs
• Strong understanding of UX design principles
• Strategic thinking and problem-solving capabilities
• Familiarity with technology industry trends and software development lifecycle
• Ability to thrive in a fast-paced, dynamic environment

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About Us:  

In today's world, where data spreads across various clouds and devices, traditional security measures aren't enough. Businesses need a dynamic approach to defend against constant cyber threats and ensure agile data security. Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions.  

As data breaches become more frequent and traditional defenses fall short, we focus on data exposure management to keep your information safe. Our unified data security platform addresses vulnerabilities in hybrid multicloud environments, defends against threats, and makes it easier to discover, assess, and fix data exposure risks. Whether implementing a Zero Trust model or preparing for the post-quantum computing era, we help businesses worldwide protect their most sensitive data, wherever it is. 

Our commitment to solving the world’s toughest data security challenges has earned Fortanix multiple Cybersecurity Excellence and Innovation Awards, as well as recognition from industry giants such as Microsoft, Intel, ServiceNow, and Snowflake. 

Our team includes industry leaders and cryptography experts, creating a culture of trust, innovation and collaboration where every voice is valued. Recognized as a Great Place to Work, we're looking for passionate individuals to help us shape the future of data security and work towards a safer digital future. 

Job Description: 

At Fortanix, we are redefining cloud security. Our software platform enables customers to build and run applications more securely than ever before. 

We are seeking a highly skilled, customer focused and hands-on technical professional to lead and manage a high-performing global technical support team at Fortanix. This role is crucial in ensuring our customers receive world-class technical support and seamless product integration. You will manage a global team of Product Support Engineers and work closely with other departments, including Customer Success Managers, Engineering, and Product, to drive customer satisfaction and operational excellence. This pivotal role involves ensuring 24x7 customer support, driving efficient issue resolution, and mentoring the team to consistently deliver exceptional service.  

Key Responsibilities: 

• People Management: Lead, mentor, and grow a team of skilled support engineers, fostering a culture of excellence and collaboration. 
• Technical Expertise: Provide hands-on technical guidance in troubleshooting, automation, and resolution of complex customer issues.  
• 24x7 Support Operations: Oversee the implementation and execution of a 24x7 support function, ensuring SLA adherence and continuous customer satisfaction. 
• Project Management: Manage cross-functional projects, aligning support initiatives with product and engineering teams to address customer needs. 
• Operational Excellence: Establish and track KPIs for the team, identify opportunities to improve workflows, tools, processes, promote a culture of continuous learning and knowledge sharing. 
• Troubleshooting and Automation: Drive efficiency by implementing automated processes for faster issue resolution and minimizing repetitive tasks. 
• Customer Advocacy: Act as the voice of the customer, collaborating with product and engineering teams to prioritize features and fixes.  

Qualifications:  

• 5+ years of demonstrated success in leading technical product support or operations teams, with a combined 10+ years of comprehensive IT experience. 
• Strong technical background in Infrastructure, Networking, DevOps and Security.  
• Hands-on experience with product integrations and troubleshooting complex technical issues. 
• Expertise in managing 24x7 support functions with a customer-first approach. 
• Demonstrated ability to drive process automation and improve support workflows. 
• Strong project management skills with a track record of successful cross-functional collaboration. 
• Excellent mentorship skills, with the ability to inspire and upskill team members. 
• Experience working in a SaaS or B2B technology environment. 
• Familiarity with customer support tools like Zendesk, Jira, or similar platforms.

Nice to Haves:

• Experience with Linux, Kubernetes, Docker, Python or other scripting languages 
• Familiarity with HSM and KMS in the cloud (AWS CloudHSM, AWS KMS, Google KMS, Azure KeyVault, IBM KeyProtect, etc.) 
• Understanding of HSM and various crypto interfaces (PKCS#11, CAPI, CNG, JCE, etc.). Experience with HSM from another company is a plus. 
• Understanding of KMS interfaces (KMIP, REST API, etc.) 
• Experienced with database encryption, tokenization, certificate management other key management operations. 

Benefits:

• Mediclaim Insurance – Employees and their eligible dependents including dental coverage

• Personal Accident Insurance

• Internet Reimbursement

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